2002 Acura MDX
Problems, recalls and owner-reported issues
Power train is the leading concern among 221 owner complaints filed for this model year. This is the 5th highest complaint count among 24 MDX model years with reports.
Of the 2002 reports, 11 involved a crash and 2 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, driver side, inflator moduleJan 17, 2020
Honda (American Honda Motor Co.) is recalling certain 2001-2002 Acura 3.2CL, 2000-2003 Acura 3.5RL, 2000-2001 Acura 3.2TL, Honda CR-V and Honda Odyssey, 2001-2002 Acura MDX and 2000 Accord Coupe, Accord Sedan, Civic Coupe, and Civic Sedan vehicles. These vehicles may have received a replacement driver frontal air bag module as part of a vehicle repair. Due to a manufacturing issue, the replacement NADI inflator may absorb moisture, causing the inflator to rupture or the air bag cushion to underinflate.
In the event of a crash necessitating air bag deployment, an inflator rupture may result in metal fragments striking the driver or other occupants. An underinflated air bag cushion may not properly protect the occupant. These scenarios increase the risk of serious injury or death.
Honda will notify owners, and dealers will inspect the air bags in the vehicles, replacing the driver frontal air bag inflator with an inflator of a different design, as necessary, free of charge. The recall began October 1, 2020. Owners may contact American Honda's Customer Support & Campaign Center at 1-888-234-2138.
Campaign 20V027000 on NHTSA.gov
Suspension, front, springs, coil springsSep 1, 2005
ON CERTAIN SPORT UTILITY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. IN AREAS WHERE LARGE QUANTITIES OF ROAD SALT ARE USED, THE FRONT SUSPENSION COIL SPRINGS HAVE INSUFFICIENT CORROSION PROTECTION, AND MAY BE SUSCEPTIBLE TO CORROSION.
EXCESSIVE CORROSION CAN CAUSE SPRING FAILURE AND A BROKEN SPRING COULD PUNCTURE A FRONT TIRE, WHICH INCREASES THE RISK OF A CRASH.
DEALERS WILL REPLACE BOTH FRONT SPRINGS WITH IMPROVED SPRINGS. THE RECALL BEGAN ON OCTOBER 11, 2005. OWNERS MAY CONTACT ACURA AT 800-382-2238.
Campaign 05V385000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints
221 reports, newest first.
Power train, Vehicle speed control, Mar 28, 2017
HELLO MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM PRIORITY HONDA HAMPTON VA ( 757 838 1252) THE FIRST WEEK I DROVE THE CAR THE TRANSMISSION SHIFTED DOWNWARD WHILE I WAS TURNING A CORNER AT A BUSY INTERSECTION THE CAR DID NOT CUT OFF HOWEVER IT STOP AND WHEN I PRESSED ON THE GAS THE RPM WILL GO UP BUT THE CAR WOULD NOT MOVE I THEN TRY TO SHIFT TO D4 WOULD NOT MOVE D3 WOULD NOT MOVE 2 IT DROVE AGAIN. I TOOK THE CAR BACK TO PRIORITY AND EXPLAIN WHAT HAPPEN THEY SOLD ME A LEMON THEY STATES MY CHECK ENGINE LIGHT NOT ON OR KEEPING RECORDS OF WHAT HAPPEN WHEN CAR ACT UP THEREFORE THE CAR IS NOT DOING IT ALL THE TIME AND NOT DOING IT WHILE IN THERE POSSESSION. THEY SENT ME HOME AGAIN THE NEXT WEEK I WAS BACK WITH SAME PROBLEM THEY COULD NOT DIAGNOSE . SENT ME HOME AGAIN THE NEXT WEEK HAPPEN AGAIN I THEY STILL CANT FIGURE OUT PROBLEM THIS IS A VERY DANGEROUS SITUATION WHEN CARS ARE BEHIND ME AND CAN RESULT IN A CRASH CAN YOU PLEASE REACH OUT TO ME AT [XXX] OR PRIORITY HONDA HAMPTON VA ([XXX]) TO CORRECT THIS DANGEROUS PROBLEM WITH MY VEHICLE I SEE OTHERS HAVE HAD THIS PROBLEM . I HAVE ANY RECORDED THIS ON MY PHONE AND SHOW THEM CAR NOT MOVING RPMS GOING UP THE ADVISOR [XXX] STATES LOOKS LIKE TRANSMISSION SLIPPING BUT IT WONT DO FOR THEM. MY VEHICLE IS CURRENTLY AT PRIORITY HONDA HAMPTON AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Jan 25, 2017
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF THE BRAKE PEDAL WERE DEPRESSED QUICKLY AND THE ACCELERATOR PEDAL WERE SUDDENLY DEPRESSED INADVERTENTLY. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE AND WOULD SUDDENLY ENGAGE AND OPERATE NORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.
Power train, Dec 27, 2016
MY CAR WAS REPAIRED IN 2004 DUE TO A RECALL.THE ISSUE HAS ACCURED AGAIN AND THE ACURA DEALER WANTS TO CHARGE ME $7000 TO FIX THE TRANSMISSION AGAIN.
Power train, Oct 19, 2016, crash
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK AND REMOVED THE KEYS FROM THE IGNITION, IT BEGAN TO ROLL INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TRANSMISSION INTERLOCK FAILED. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Power train, Oct 7, 2016
ALL THE RECALLS HAVE BEEN TAKEN CARE OF BUT IT STILL HAS THE TRANSMISSION ISSUE. I HAVE SEEN MANY COMPLAINTS ABOUT THIS AND ACURA DOES AGREE THAT THERE A KNOWN ISSUE AND WON'T ANYTHING TO RECTIFY THE ISSUE. ME AND A LOT OF OTHER OWNERS ARE CONSIDERING A CLASS ACTION SUIT TO FORCE ACURA TO RECTIFY THE ISSUE THAT IS WELL KNOWN IN THESE TRANSMISSIONS. WHEN YOU CALL THE DEALER THEY KNOW EXACTLY WHAT THE ISSUE IS BUT WANT TO PUT IN A REBUILT TRANSMISSION AND CHARGE BETWEEN $2500 TO $3800. THIS IS RIDICULOUS IF THE ISSUE IS KNOWN WHY NOT FIX IT AND THE LOYAL CUSTOMERS HAPPY.
Air bags, Sep 6, 2016
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 40 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE OF THE SRS UNIT, BUT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Power train, Aug 14, 2016
TRANSMISSION OCCASIONALLY BUMPS WHEN BACKING, TURNING, AND CHANGING FROM ONE DIRECTION TO ANOTHER. THERE HAVE BEEN TIMES, AT DIFFERENT SPEEDS, WHEN THERE WOULD BE A SOUND AS IS THE VEHICLE IS CROSSING STOP BUMPS. THIS HAS HAPPENED ON SMOOTH ROADS WHILE ACCELERATING, MAINTAINING A SPEED, AND DECELERATING. THE TRANSMISSION STARED SLIPPING IN 5TH GEAR, AND IS NOW BEGINNING TO SLIP IN 4TH GEAR.
Engine, Jul 22, 2016
TL* THE CONTACT OWNS A 2002 ACURA MDX. FOR OVER TWO YEARS, THE VEHICLE RANDOMLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Engine, Jun 30, 2016
I TOOK MY CAR AND ON FEBRUARY 25TH TO CHECK TO SEE WHAT WAS WRONG WITH THE VEHICLE I WAS TOLD AND NOTHING WAS WRONG WITH THE VEHICLE THE VEHICLE SHAKES AND VIBRATES REALLY BAD AROUND 30 TO 40 MILES AN HOUR. I HAVE READ ON DIFFERENT FORUM THAT IT'S A TRANSMISSION, AND ALOT OF PEOPLE HAVE TO REPLACE THE TORQUE CONVERTER. BUT THIS IS A COMMON ISSUE AND ACURA DOESN'T WANT TO REPAIR THE PROBLEM THAT'S OCCURRING WITH ALOT OF THESE MODELS.
Seat belts, Jun 29, 2016
2002 ACURA MDX SRS LIGHT CONSTANTLY ON WHICH MEANS THE AIR BAG MAY NOT FUNCTION NORMALLY. 1. ACURA REFUSES TO ADDRESS THIS SEAT BELT LIMITED WARRANTY ISSUE (WHICH CONTINUES FOR THE LIFE OF THE CAR AND INCLUDES REPAIR OR REPLACEMENT) WITHOUT A MINIMUM DIAGNOSTIC CHARGE OF $130 PRIOR TO EFFECTING REPAIR AS WARRANTY ITEM (WARRANTY PAGE ATTACHED). 2. HAVE ALREADY HAD CODE DIAGNOSED AS DEFECTIVE DRIVER SIDE SEAT BELT SENSOR BY INDEPENDENT MECHANIC WHICH ACURA REFUSES TO BELIEVE OR ACT UPON. 3. WHEN IT COMES TO A SERIOUS SAFETY ISSUE IN A CAR COVERED AS A WARRANTY ITEM, THE COMPANY SHOULD BE REQUIRED TO DIAGNOSE THE PROBLEM AND PERFORM REPAIR PER THEIR WARRANTY AGREEMENT WITHOUT CHARGE. THEY ARE PUTTING LIVES IN DANGER BY INSISTING ON NOT PERFORMING THE WORK UNTIL COMPLETING THEIR OWN DIAGNOSTIC CHECK AT THE CAR OWNERS COST. 4, THIS LIGHT IS ON FROM CAR START UP TO ENGINE TURN OFF.
Power train, Jun 6, 2016
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE JERKED BEFORE MOVING FORWARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 161,810. THE VIN WAS UNAVAILABLE.
Air bags, May 9, 2016
SRS LIGHT ILLUMINATED AT APPROXIMATELY 130000 MILES. MECHANIC STATES CODE 15-3 "FAULTY OPDS SENSOR". SENSOR IS FAULTY BY DESIGN, IS NOT AFFECTED BY AGE OR USE OF VEHICLE. PREVIOUS EXTENDED WARRANTY ADDRESSED THIS CODE, WITH LANGUAGE IN WARRANTY STATING VEHICLES PAST 10 YEAR MARK ARE ELIGIBLE FOR GOODWILL COVERAGE TO FIX THIS ISSUE. ACURA REFUSED TO COVER COST OF THIS FIX UNDER GOODWILL. MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR DESIGN FAILURES. SAFETY ISSUE AS AIR BAGS WILL NOT DEPLOY IF SRS LIGHT IS ON.
Electrical system, Other or unspecified, Engine, Apr 12, 2016, fire
RECALL ON APRIL 1ST MY MOTHER DROVE HER RECENTLY PURCHASED 2002 ACCURA MDX TO WORK ABOUT A 5 MIN DRIVE TEN MIN AFTER SHE PARKED AND ARRIVED TO WORK HER CAR WAS INFLAMS AND FIRE FIGHTER INVESTIGATORS STATED IT WAS A ELECTRICAL FIRE THAT CAUSED HER CAR TO BLOW UP
Power train, Air bags, Jan 18, 2016
TAKAYA RECALL, I'M HAVING TRANSMISSION ISSUES WHILE I'M DRIVING ON THE HIGHWAY THE VEHICLE SEEMS TO SLOW DOWN AND THEN PICKS UP SPEED I HAVE TROUBLE SWITCHING GEARS WHEN I TRY TO REVERSE THERE'S NO MOVEMENT THE ALL OF THE SUDDEN THE VEHICLE WILL DO OUR HARD JERK REVERSE MOTION AND STARS GOING IN REVERSE. PASSAGES AIR BAG READ A CODE OF AIRBAG MALFUNCTION. TORQUE CONTROL, GEARS GETTING STUCK FLASHING D5 LIGHT AFTER GOING OVER 40.
Power train, Jan 6, 2016
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SUDDENLY MALFUNCTIONED AND THE VEHICLE WOULD NOT DRIVE FORWARD OR ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE AT 59,000 MILES. THE FAILURE MILEAGE WAS 122,000. UPDATED 04/26/16*LJ *TR
Electrical system, Nov 9, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE KEY RANDOMLY WOULD NOT TURN OVER. INTERMITTENTLY, THE ANTI-THEFT FEATURE ACTIVATED AND PREVENTED THE VEHICLE FROM STARTING. THE FAILURE OCCURRED MORE THAN FIVE TIMES IN WHICH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO MANEUVER THE KEY TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 215,000. UPDATED 04/14/16*LJ *TR
Power train, Aug 12, 2015
DROVE VEHICLE ON THE HIGHWAY AND NOTICED A VIBRATION IN THE FRONT END. ALSO NOTICED WHEN DRIVING VEHICLE IN THE MORNING A VIBRATION THAT FELT LIKE DRIVING OVER RUBBLE STRIPS. TALKED TO MY DAUGHTER (PRIMARY DRIVER) AND SHE SAID THE VIBRATION HAS BEEN OCCURRING FOR A COUPLE OF MONTHS, BUT NOT CONSISTENTLY. DID SOME RESEARCH AND TOOK VEHICLE TO A TRANSMISSION MECHANIC. NEED A NEW TRANSMISSION. BOUGHT THIS ACURA IN 2006 AS A CERTIFIED VEHICLE FROM DEALER WITH 43K MILES. TORQUE CONVERTER WAS REPLACED IN 2009 AT 90K MILES. NEED A NEW TRANSMISSION AT 156K. I EXPECTED MORE FROM A HONDA VEHICLE.
Air bags, Jul 16, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Power train, Electrical system, Other or unspecified, Jul 8, 2015, crash
THE KEYS CAN BE REMOVED WHILE CAR IS NOT IN PARK SO IT ROLLED AND BUMPED INTO ANOTHER CAR. I CHECKED THE RECALL AND IT IS NOT INCLUDED IN THEIR RECALL. MY CAR IS 2002 ACURA MDX AND THE YEAR THEY HAVE RECALL IS 2003 VERSION.
Air bags, May 29, 2015
THE AIR BAG LIGHT IS RED...I TOOK IT TO ACURA IN STOCKTON....AND THEY SAID. THEY WON'T CHECK IT UNTIL I PAY THEM $120...I AM WORRIED IT IS FAULTY...I DON'T NEED TO PAY THEM TO CHECK AND FIX IT...THE AIR BAG SHOULD NOT BE FAULTY AT ALL.....IT IS NOT A WEAR AND TEAR ITEM...IT IS A INTERNAL PRODUCT THAT IS DAMAGED.
Steering, Power train, Mar 13, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, BOTH FRONT WHEELS SEIZED AND THE STEERING WHEEL REQUIRED FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TRANSMISSION SEIZED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,875.
Other or unspecified, Nov 21, 2014
PRIOR TO BUYING, I CALLED ACURA IN FORT WALTON AND ASKED IF THERE WERE ANY RECALLS ON MY VEHICLE. THEY SAID NO. I PURCHASED A 2002 MDX ONLY TO FIND OUT LATER THAT THESE VEHICLES HAVE HAD MAJOR HAZARDOUS TRANSMISSION ISSUES. I ALSO FOUND THAT THERE WAS A RECALL ON MY VEHICLE FOR THE TRANSMISSION. THE RECALL STATED THAT ACURA WOULD EITHER INSTALL A JET PACK--IF THE VEHICLE HAD LESS THAN 15,000 MILES ON IT OR IF IT HAD MORE THAN 15,000 MILES ON IT, THEY WOULD REPLACE THE TRANSMISSION. I SPOKE WITH [XXX] IN ACURA CUSTOMER RELATIONS AND HE LOOKED UP MY VIN AND SAID THAT HE DID SEE THE RECALL BUT THAT MY VEHICLE "WAS INSPECTED AND NO ISSUES WERE FOUND" IN 2005 AND DUE TO THAT INSPECTION THE RECALL WAS "COMPLETED". HOWEVER, I BROUGHT UP THE FACT THAT THE RECALL STATES THAT THEY WERE TO EITHER ADD A JET PACK (COOLER) IF THE VEHICLE WAS LESS THAN 15,000 MILES OR REPLACE THE TRANSMISSION IF THE VEHICLE HAD MORE THAN 15,000 MILES. HE THEN CHANGES HIS STORY AND SAID "WELL THEN OF COURSE THE JET PACK WAS INSTALLED". I GOT OFF THE PHONE WITH HIM AND POSTED TO ACURA'S FACEBOOK PAGE AS AT THIS POINT, I HAVE HEARD CONFLICTING STORIES. THEY HAD ANOTHER CUSTOMER RELATIONS PERSON CALL ME AND SHE GAVE ME THE NAME OF THE DEALERSHIP THAT DID THIS "INSPECTION" IN 2005. I CALLED THE DEALERSHIP AND THEY SAID THE SAME THING "IT SHOWS THE RECALL WAS COMPLETED IN 2005 BUT WE DON'T KNOW HOW IT WAS COMPLETED". BASED ON THE CARFAX, THE VEHICLE HAD 18,000 MILES ON IT IN 2004. ACCORDING TO THE RECALL, SINCE IT SURPASSED THE 15K MARK, THEY SHOULD HAVE REPLACED THE TRANSMISSION IN 2005--NOT INSTALLED A JET PACK. IN ANY CASE, I ASKED THE SHOP MY CAR IS AT TO LOOK AND THEY SAID THERE IS NO JET PACK OR COOLER INSTALLED. THEY ALSO INFORMED ME THAT I NEED A NEW TRANSMISSION AND THAT THE CAR COULD HAVE LOCKED UP ON ME AND CAUSED A CRASH. THANK GOD THAT DIDN'T HAPPEN WITH MY KIDS IN THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seats, Sep 8, 2014
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE LATCH FOR THE REAR PASSENGER SIDE SEAT WAS NOT WORKING PROPERLY. THE CONTACT WAS NOT ABLE TO ADJUST THE SEAT BACK UPON MANEUVERING THE LATCH. THE DEALER STATED THAT THE HOSE AND THE WIRES CONNECTED TO THE LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. UPDATED 10/10/14*CN
Fuel system, Gasoline, Power train, Jul 10, 2014
UPON EXITING OFF THE FREEWAY AND ACCELERATING ONTO A BUSY 3 LANE STREET, MY VEHICLE ENGINE BEGAN REVVING AND HAD NO POWER. IT ACTED LIKE IT HAD BEEN SHIFTED TO NEUTRAL. I SHIFTED TO A LOWER GEAR AND IT CAUGHT AND ALLOWED ME TO GET ENOUGH POWER TO COAST TO A PARKING SPOT OFF THE BUSY STREET THAT HAD NO SHOULDER TO PULL A NON WORKING VEHICLE TO. I WAS NEARLY REAR ENDED BECAUSE OF THE LOSS OF POWER SO SUDDENLY. I WAS FORTUNATE THAT I HAD JUST GOT OFF THE FREEWAY OR IT COULD HAVE BEEN MUCH WORSE. I READ ON LINE THAT THE 2001 AND 2002 ACURA MDX HAS HAD A COMMON PROBLEM WITH TRANSMISSION FAILURE. AT A QUOTE FOR REPAIR OF $5,400 THIS IS A MAJOR ISSUE AS I AM A FULL TIME STUDENT. OF GREATER CONCERN IS THE SAFETY ISSUE THAT I COULD HAVE BEEN REAR ENDED AND CAUSED A MAJOR ACCIDENT. THE DEALER OFFERED $500 OFF AS CONCESSION THAT THERE IS A "KNOWN" PROBLEM WITH THE 2001 AND 2002 TRANSMISSIONS. PRIOR TO THE TRANSMISSION FAILING, I WAS ONLY OFFERED $2,000 AS TRADE IN VALUE TOWARDS A NEW VEHICLE. *TR
Steering, Power train, Jul 1, 2014
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE STEERING WAS EXTREMELY ROUGH AND THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TORQUE CONVERTER AND CLUTCH SOLENOID WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,672.