2004 Acura MDX
Problems, recalls and owner-reported issues
Power train is the leading concern among 171 owner complaints filed for this model year. This is the 9th highest complaint count among 24 MDX model years with reports.
Of the 2004 reports, 13 involved a crash and 4 involved a fire. 12 people were injured.
What owners report most often
Recalls and investigations
Vehicle speed control, accelerator pedalOct 10, 2019
Dorman Products, Inc. (Dorman) is recalling certain Accelerator Pedal Assemblies part numbers 699-114 and 825-5029-1, sold as replacement parts for 2003-2006 Acura MDX, 2004-2008 Acura TL and TSX, 2003-2007 Honda Accord, 2005-2006 Honda CR-V, 2007-2011 Honda Element, 2005-2008 Honda Pilot and 2006-2014 Honda Ridgeline vehicles. The rotating portion of the accelerator pedal assembly may bind. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 124, "Accelerator Control Systems."
If the accelerator pedal binds, the engine may not quickly return to idle after the pedal is no longer pressed, increasing the risk of a crash.
Dorman will notify owners, and qualified service facilities will replace the affected accelerator pedal assemblies, free of charge. The recall began December 9, 2019. Owners may contact Dorman customer service at 1-800-523-2492, using option 5. Dorman's number for this recall is AS1019XXXX.
Campaign 19E068000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Representative owner complaints
171 reports, newest first.
Power train, Electrical system, Structure, Oct 13, 2009
2004 ACURA MDX WITH FOLLOWING ISSUES: HORN, CRUISE,AUDIO NOT WORKING. TRANSMISSION BAD MOTOR MOUNT BAD. *TR
Power train, Aug 21, 2009, crash
I WENT TO DRUG A STORE AND WAS IN A HURRY WHEN I PARKED THE VEHICLE. I LEFT THE CAR IN "DRIVE" AS I WAS IN A HURRY AND DIDN'T NOTICE. I WAS ABLE TO TURN OFF THE IGNITION AND REMOVE THE KEY, WHICH DIDN'T REGISTER TO ME AS A PROBLEM AT THE TIME. WHEN I CAME OUT OF THE STORE, I FOUND THE VEHICLE HAD ROLLED BACKWARDS AND STRUCK ANOTHER PARKED VEHICLE, CAUSING APPROXIMATELY $2200 IN DAMAGE TO THE OTHER VEHICLE. MINIMAL TO NO DAMAGE TO MY VEHICLE. WHEN I GOT HOME I WAS ABLE TO DUPLICATE THIS SITUATION. *TR
Engine and engine cooling, Feb 19, 2009
TOOK CAR IN FOR INSPECTION AND THE DEALER TOLD US OUR FRONT ENGINE MOUNT NEEDS REPLACING. NEVER HAD TO DEAL WITH THIS WITH OUR PREVIOUS CARS. SHOULDN'T ACURA TAKE RESPONSIBILITY FOR THEIR MISTAKES. *TR
Electrical system, Sep 6, 2008
THE STARTER ON MY 2004 ACURA MDX HAS FAILED. I AM GOING TO PAY 500.00 TO REPLACE IT. REPAIR SHOP SAYS THIS IS NOT A COMMON REPAIR FOR A CAR OF THIS AGE. I AM CURIOUS IF IT IS A DEFECTIVE PART. THE CAR ONLY HAS 54,000 MILES ON IT. PLEASE HELP ME. STARTERS SHOULD LAST MUCH LONGER THAN THIS. *TR
Engine and engine cooling, Aug 26, 2008
1. THE FRONT AND SIDE MOTOR MOUNTS ON MY '04 ACURA MDX ARE BROKEN AS WELL AS THE REAR A/C BLOWER. PROBLEM WAS FIRST DIAGNOSED BY A PRIVATE MECHANIC WHO WAS REPLACING THE BRAKES FOR US. ASIDE FROM THE BRAKES, THE AUTO HAS BEEN DEALER MAINTAINED INCL. OIL CHANGES. ACURA CONFIRMED THE DIAGNOSIS AND REFUSED TO OFFER ANY "GOOD WILL" DISCOUNT FOR THE REPAIRS. 2. FRONT MOUNT BROKE FIRST, FOLLOWED BY THE SIDE (WITHIN 2-3 WKS.) DUE TO THE ADDITIONAL STRAIN PLACED ON IT BY THE FRONT MOUNT NOT FUNCTIONING. 3. NOTHING AS OF YET. STILL ATTEMPTING TO APPEAL THE DECISION REGARDING "GOOD WILL" ASSISTANCE. I AM IN CONTACT WITH THE DEALERSHIP TRYING TO RESOLVE, BUT NOT VERY OPTIMISTIC. BOTH MOTOR MOUNTS NEED TO BE REPLACED ALONG WITH THE REAR A/C BLOWER. *TR
Tires, Apr 15, 2008
TIRE SPLIT IN SEVERAL SPOTS NEAR THE RIM OF THE VEHICLE. THE TIRE DEALER WHERE THE TIRES WERE PURCHASED SAID IT WAS MOST LIKELY CAUSED BY LOW INFLATED TIRE, BUT MY VEHICLE HAS AN AUTOMATIC TIRE PRESSURE INDICATOR AND THERE HAVE BEEN NO ISSUE WITH TIRE PRESSURE UNTIL THE DAY OF THE INCIDENT WHEN THE TIRE PRESSURE INDICATOR CAME ON TO INDICATE A PRESSURE CHANGE. MY WIFE WAS ABLE TO GET OFF AT THE NEXT EXIT ON THE INTERSTATE AND TRIED TO ADD AIR ONLY TO FIND THAT THE TIRE CONTINUED TO LEAK AIR. SHE WAS ABLE TO GET TO A TIRE DEALER WHO TOLD HER IT WAS ABOUT TO COMPLETE BLOW OUT IF SHE HAD CONTINUED TO DRIVE. THAT DEALER FELT IT WAS A DEFECTIVE TIRE. *TR
Power train, Jun 25, 2007
TORQUE CONVERTER FAILED, CAUSING A TOTAL NEED FOR TRANSMISSION REPLACEMENT. *AK
Air bags, Seat belts, Jun 12, 2007, crash
TL*THE CONTACT OWNS A 2004 ACURA MDX. THE VEHICLE WAS REAR ENDED WHILE STOPPED. THE SEAT BELT PRETENSIONER FAILED TO DEPLOY AND THE DRIVER SIDE SEAT COLLAPSED. THE DRIVER SIDE SEAT BELT BECAME UNLATCHED AND THE CONTACT WAS THROWN FORWARD SEVERAL TIMES. THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE ENGINE SIZE AND PURCHASE DATE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 18,000.
Service brakes, Hydraulic, Equipment, Dec 22, 2005
2004 ACURA MDX DRAMATIC DETERIORATION IN THE BRAKING. *TS THE CONSUMER STATED THE NOISE HAS MANIFESTED INTO A GRINDING METAL TO METAL SOUND. THE DEALER TOLD THE CONSUMER THE NOISE WAS A RESULT OF HEAT BUILD UP IN THE BRAKES WHEN THEY GET LOW. THE RIGHT REAR SPEAKER VIBRATED. *JB
Structure, Dec 18, 2005
CONTINUES TO HAVE A MOLD PROBLEM AND MAKES ME VERY SICK. HAS BEEN TO THE DEALER SEVERAL TIMES. MORE THAN 3 TIMES. *NM
Service brakes, Hydraulic, Jul 8, 2005
INTERMITTENT, RANDOM PULLING TO THE RIGHT WHILE BRAKING - FREQUENTLY SLIGHT AND OCCASIONALLY SIGNIFICANT. ON RARE OCCASION, SIGNIFICANT PULLING TO THE LEFT. ACURA DEALER TECHNICIAN AND SERVICE MANAGER CLAIM THAT THIS IN "NORMAL."
Engine and engine cooling, Feb 8, 2005
ON A TRIP TO A CAR WASH, MY ACURA MDX GOT LOCKED WITH THE ENGINE RUNNING WHICH CAUSED A BACK UP ON THE LINE AND LOSS OF BUSINESS FOR THE CAR WASH. I HAD TO HAIL A CAB TO GO HOME AND GET THE SPARE KEY AND COMPENSATED THE OWNER FOR THE LOSS. WHEN I GOT HOME AND READ THE OWNER'S MANUAL I WAS VERY SURPRISED TO FIND OUT THAT THE VEHICLE CAN BE LOCKED USING THE MASTER LOCK BUTTON IN AN OPEN PASSENGER DOOR EVEN WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS THEN THAT I REALIZED THAT THE CAR WASH ATTENDANT ON THE PASSENGER SIDE MUST HAVE LOCKED THE VEHICLE. THIS IS A FLAWED DESIGN AND CAN POTENTIALLY CAUSE SAFETY PROBLEMS. I NOW HAVE TO CARRY A SPARE KEY WHEN I GO TO A CAR WASH. I BROUGHT THIS TO THE ATTENTION OF THE MANUFACTURER AND GOT NO RESPONSE. *AK
Engine and engine cooling, Nov 10, 2004
THE CHECK ENGINE LIGHT FREQUENTLY BLINKS AND THE CAR OCCASIONALLY MISFIRES WHILE THE CAR IS ACCELERATING OR UNDER HEAVY ENGINE LOAD (E.G., ACCELERATING ONTO THE FREEWAY OR DRIVING ON INTERSTATE THROUGH THE MOUNTAINS). THESE CONDITIONS APPEAR TO HAPPEN MORE FREQUENTLY THE WHETHER IS COOL AND DAMP. WHEN THE VEHICLE MISFIRES, THE ENGINE HESITATES AND VARIOUS DASHBOARD WARNING INDICATORS LIGHT. THE ENGINE HESITATION AND DISTRACTION FROM THE WARNING LIGHTS MAKES IT DIFFICULT TO COMPLETE MERGER INTO TRAFFIC.
Power train, Oct 31, 2004
THERE IS A CONSISTENT METALLIC CLANGING/RUMBLING AT 2,000 RPM IN ANY GEAR, PARTICULARLY UNDER PART THROTTLE/LIGHT LOAD OPERATION. *JB
Power train, Oct 20, 2004
AFTER SHIFTING OUT OF REVERSE INTO DRIVE, THE VEHICLE CONTINUED IN REVERSE UNTIL THE CONSUMER TURNED OFF THE VEHICLE AND RESTARTED IT. DEALER WAS NOTIFIED. *JB
Air bags, Sep 17, 2004, crash
DURING A COLLISION THE PASSENGER FELL TO THE SIDE WINDOW AND AIR BAGS DEPLOYED, RESULTING IN HEAD INJURIES. PASSENGER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. VEHICLE WAS TOWED. *AK
Suspension, Tires, Aug 9, 2004
WAS DRIVING TOWARDS RAPID CITY ON I -90 W FROM ST PAUL MINNESOTTA. AT AROUND 10.30 AM THE VEHICLE ACURA MDX 04 MODEL WHILE GETTING PAST A RV THE RV STARTED SWAYING AND THE LEFT REAR WHEEL OF THE MDX WAS ON THE LEFT SHOULDER. WHILE GETTING BACK TO THE ROAD THE VEHICLE WAS TOTALLY OUT OF CONTROL AND WNET ACROSS THE ROAD AND HIT A FENCE ON THE SIDE OF THE ROAD AND CAME TO A STOP. THIS HAPPENED AT MILE MARKER 159 IN SOUTH DAKOTA. AIR BAGS WERE DEPLOYED. ONCE WE GOT OFF THE VEHICLE WE OBSERVED THAT THE LEFT REAR TIRE HAD SLIPPED OFF THE RIM. THE VEHICLE IS EQUIPPED WITH VSA BUT IT DID NOT SEEM TO HELP AS THE VEHICLE WAS UNCONTROLLABLE . THE SPEED AT THE TIME WAS BETWEEN 65 AND 70 MPH. ACURA WOULD NOT LODGE MY COMPLAINT AND WAS ASKED TO WORK WITH MY INSURANCE COMPANY ON THIS.*AK
Engine and engine cooling, Jun 8, 2004
I BOUGHT A NEW ACURA MDX 2004 AND IN TWO DAYS THE ENGINE MALFUNCTIONED, LIGHT APPEARED. I WENT TO THE DEALER, WHO SAID THAT I NEED TO MAKE AN APPOINTMENT TO FIX THE PROBLEM, EVENTHOUGH AS A NEW CUSTOMER I WAS NOT SATISFIED WITH THE CAR, INDICATING A PROBLEM WITHIN TWO DAYS OF DRIVING LESS THAN 100 MILES. I DID SOME RESEARCH ON THE PROBLEM AND FOUND THAT THE ISSUE I AM FACING IS A KNOWN ISSUE WITHIN THE RANGE OF MY VIN NUMBER. BUT ACURA DEALER AND THE CUSTOMER RELATIONSHIP OFFICE IN LA DENIED THAT THEY KNOW ABOUT THE PROBLEM. I ALSO FOUND A SIMILAR THE ISSUE DOCUMENTED ON YOUR WEBSITE. AS A CONSUMER WHAT ARE MY RIGHTS HERE ? A) CAN I GET ACURA TO PROVIDE ME THE LEVEL OF QUALITY AND SERVICE I AM EXPECTING B) REJECT THE PRODUCT IF THEY FAILED TO NOTIFY ME ABOUT THE PROBLEM BEFORE I BOUGHT THE PRODUCT(FAIR DISCLOSURE) ABOUT THE RECALL C) THEY DIDN'T FIX THE PROBLEM BEFORE I BOUGHT THE CAR, EVEN THOUGH THEY WERE AWARE OF THE PROBLEM. I KNOW SOMEONE WHO BOUGHT THE *SAME* MODEL CAR FROM THE *SAME* DEALERSHIP AND THEIR CAR ALSO FALLS IN THE *SAME* VIN RANGE WHICH IS DOCUMENTED TO HAVE THE PROBLEM. THEY TOLD THEM THAT ITS A KNOWN ISSUE WHEN THEY CALLED THE ACURA DEALER SERVICE, AND ASK THEM TO COME DOWN FOR SERVICE. BUT WHEN I ASK THE SAME QUESTION THEY DENY KNOWING ANY ISSUE WITH THE CAR, THEY EVEN SHOWED ME A PRINT OUT WHICH SAYS NOTHING IS FLAGGED AGAINST MY VIN NUMBER. I HAVE CURRENTLY GIVEN MY CAR FOR SERVICE, AND I AM ON A LOANER CAR FROM THE DEALER. STILL WAITING FOR THE CAR TO BE SERVICED. ALSO I AM CONCERNED THAT IF THE PROBLEM REAPPEARS, IT WILL FURTHER ERODE MY CONFIDENCE IN THE CAR AND THE DEALIERSHIP. I AM ALSO EXTREMELY DISSATISFIED AS A CONSUMER AND WOULD LIKE TO KNOW WHAT SHOULD I DO SO THAT OTHER ACURA CONSUMERS DON'T HAVE TO GO THROUGH THE PAIN LIKE I AM GOING THROGUH AND ALSO GET COMPENSATED FOR THE DAMAGES AND INCONVINIENCE CAUSED BY THIS INCIDENT.*AK
Engine and engine cooling, Mar 3, 2004
THE ACURAMDX THAT I BOUGHT IS FOR MODEL YEAR 2004, THERE IS KIND OF A LOUD DRONING NOISE FROM THE EXHAUST SYSTEM, THAT WAS IDENTIFIED BY THE READING HONDA DEALER AND FURTHUR CONFIRMED BY THE MFG'S REP, BUT THE PROBLEM DID NOT GET FIXED SINCE THE MFG. HAS NO FIX FOR THE PROBLEM AND THE MFG. IS NOT WILLING TO ADRESS THE PROBLEM OR SOLVE IT OR REFUND THE MONEY.*AK
Vehicle speed control, Feb 26, 2004
A LOUD RUMBLING NOISE WAS HEARD AT 2000 RPMS. *AK THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIME, HOWEVER THEY PROVIDED NO SOLUTION. *NM
Engine and engine cooling, Feb 20, 2004
A LOUD "DRONING" SOUND COMES OUT AT 2,000-2,200 MPH, ESPECIALLY LOUD AT APPROXIMATELY 40-45 MPH. DEALERSHIP AND MANUFACTURER SAY THAT THIS IS A "NATURAL SOUND" OF THE 2004 MDX. I DO NOT BUY THIS EXPLANATION IT IS HARD TO BELIEVE THAT AN EXPENSIVE SUV SUCH AS THIS WOULD HAVE A "NATURAL SOUND" LIKE THIS LOUD DRONING SOUND. IT IS VERY LOUD ESPECIALLY DURING COLD WEATHER. THEY INSIST THAT THIS IS RELATED TO THE NEW DUAL EXHAUST SYSTEM OF THE 2004 MDX. WHAT IF IT IS ENGINE OR TRANSMISSION RELATED? *AK