2014 Acura MDX
Problems, recalls and owner-reported issues
Steering is the leading concern among 170 owner complaints filed for this model year. This is the 10th highest complaint count among 24 MDX model years with reports.
Of the 2014 reports, 10 involved a crash and 3 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Exterior lightingApr 17, 2025
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Campaign 25V259000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Exterior lighting, tail lightsMar 28, 2019
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Campaign 19V256000 on NHTSA.gov
Equipment, appliance, air conditionerJul 1, 2015
American Honda Motor Co. (Honda) is recalling certain model year 2014-2015 Acura MDX and MDX AWD vehicles manufactured April 23, 2013, to December 16, 2014. The affected vehicles have air conditioning compressor clutch drive bolts that may not have received the proper anti-corrosion coating.
If a bolt was not coated, it may corrode and break as a result. If the bolt breaks, the compressor clutch plate may separate from the vehicle, possibly becoming a road hazard.
Honda will notify owners, and dealers will replace the air conditioning compressor clutch drive bolt and install a new clutch plate if necessary, free of charge. The recall began on August 7, 2015. Owners may contact Acura client relations at 1-800-382-2238. Honda's number for this recall is JQ7.
Campaign 15V417000 on NHTSA.gov
Forward collision avoidance, crash imminent brakingMay 20, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Acura MDX 2WD and AWD, RLX and 2014 Acura RLX Hybrid vehicles. In certain driving conditions, the Collision Mitigation Braking System (CMBS) may incorrectly interpret certain roadside objects such as metal fences or metal guardrails as obstacles and unexpectedly apply the brakes.
If the CMBS unexpectedly applies emergency braking force while driving, there is an increased risk of a crash.
Honda will notify owners, and dealers will update the CMBS software, free of charge. The recall began on July 6, 2015. Owners may contact Acura customer service at 1-800-382-2238. Honda's numbers for this recall is JQ4, JQ5 and JQ6.
Campaign 15V301000 on NHTSA.gov
Seat beltsOct 10, 2014
American Honda Motor Company (Honda) is recalling certain model year 2014-2015 Acura MDX vehicles manufactured April 23, 2013, to August 25, 2014, and 2014 Acura RLX vehicles manufactured November 5, 2012, to November 25, 2013. In the affected vehicles, the driver and front passenger seat belt may not extend or retract in low temperatures.
A seatbelt that does not function increases the risk of injury in a crash.
Honda has notified owners, and dealers will replace the driver and front passenger seat belts, free of charge. The recall began in November 2014. Owners may contact Acura customer service at 1-800-382-2238. Honda's number for this recall is JK7 for the MKX, and JK8 for the RLX.
Campaign 14V639000 on NHTSA.gov
Power train, automatic transmissionNov 14, 2013
American Honda Motor Co., Inc. (Honda) is recalling certain model year 2014 Acura MDX AWD vehicles manufactured May 6, 2013, through October 14, 2013. The bolts that attach the drive shaft to the automatic transmission transfer assembly may not have been properly tightened. As a result, the bolts could loosen possibly allowing the shaft to detach.
If the drive shaft detaches while driving it could cause excessive noise and possibly damage the vehicle, increasing the risk of a crash.
Honda will notify owners, and dealers will inspect and tighten the drive shaft attaching bolts as necessary, free of charge. The recall began on July 3, 2014. Owners may contact Honda at 1-800-999-1009 or visit their website at www.recalls.honda.com. Honda's recall number is JC8.
Campaign 13V571000 on NHTSA.gov
Electrical systemJul 22, 2013
American Honda Motor Co. is recalling certain Trailer Hitch Harness Kits, Part Number 08L91-TZ5-200. These kits are for use in 2014 model year Acura MDX vehicles. The trailer hitch kit has a subharness that is incorrectly wired such that there may be no power supplied to an accessory trailer brake controller.
If the trailer brake controller is not powered, when towing a trailer, longer stopping distances could be required, increasing the risk of a crash.
Honda will notify owners and Acura dealers will correct the trailer hitch subharness wiring, free of charge. The recall began on August 23, 2013. Owners may contact Acura Customer Service at 1-800-382-2238. Honda's number for this campaign is JB2.
Campaign 13E040000 on NHTSA.gov
Representative owner complaints
170 reports, newest first.
Other or unspecified, Jan 18, 2018
SUNROFF SHATTERED
Visibility/wiper, Jan 14, 2018
SUNROOF EXPLOSION - SATURDAY 1/13/18 EVENING 7:30 PM DRIVING ON OPEN HIGHWAY (HARDY TOLL ROAD IN NORTH OF HOUSTON) TO AIRPORT TO PICK UP MY FAMILY. CLEAR SKIES, ~50F. WHILE DRIVING AT 68MPH HEARD A LOUD/DEAFENING 'POP'. NO OTHER CARS NEARBY, NO OVERPASSES NEARBY. THE GLASS EXPLOSION OF THE SUNROOF WAS SPONTANEOUS AND BLEW UP AND THEN FELL. TAKE A LOOK AT PHOTO TO SHOW CREST NEAR CENTER OF GLASS, ALSO THE EDGES OF THE GLASS NEAR BODY ARE NOW LOWER THAN BODY. SHOWING UPWARD MOTION TO GLASS. SUNSCREEN WAS CLOSED AND CAUGHT MOST OF GLASS.
Steering, Electronic stability control (ESC), Engine, Dec 28, 2017
VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.
Steering, Electronic stability control (ESC), Engine, Dec 28, 2017
VEHICLE WOULD NOT START INITIALLY AND DISPLAYED SEVERAL ERROR CODES ONCE IT FINALLY STARTED. ONCE I BEGAN DRIVING IT DID NOT HAVE NORMAL STEERING CONTROL AND SEEMED AS THE TRANSMISSION HAD PROBLEMS. IT WOULDN'T ACCELERATE NORMALLY AND THE RPMS RAN HIGHER THAN USUAL. THERE WAS NO DIFFERENCE WHEN I SWITCHED BETWEEN NORMAL AND SPORT MODE LIKE USUAL. THE N ORLANDO AUTO NATION ACURA STATED THE ISSUES WERE CAUSED BY A BAD BATTERY BUT IT WAS SERVICED A WEEK PRIOR AT AUTO NATION HONDA AND THE BATTERY TESTED GOOD (SEE ATTACHED IMAGE). THEY REPLACED THE BATTERY AND CLEARED THE ERROR CODES BUT IT SEEMS LIKE THE STEERING IS STILL LOOSE AND STILL HAS POOR ACCELERATION COMPARED TO BEFORE THE ISSUE WITH THE ERROR CODES. I AM VERY CONCERNED ABOUT THESE ISSUES FOR THE SAFETY OF MY FAMILY. IT HAS BEEN TWO DAYS SINCE THE BATTERY HAS BEEN REPLACED AND PLAN TO RETURN TO ADDRESS THESE ISSUES SOON AS POSSIBLE. PLEASE SEE ATTACHED PHOTOS.
Steering, Nov 19, 2017
POWER STEERING (EPS) SYSTEM PROBLEM. IS A MESSAGE BEING DISPLAYED ON THE CAR DASHBOARD. THE CAR WILL NOT START. THIS IS THE SECOND TIME IN 2 YEARS WHERE WE HAD THE SAME ISSUE. THIS PROBLEM MAKES THE CAR DIFFICULT TO DRIVE AND CONTROL.
Vehicle speed control, Service brakes, Aug 28, 2017, crash
I AM 27 YEARS OLD FEMALE THAT WAS IN A CAR ACCIDENT WITH MY BOYFRIEND AND HIS MOM. MY BOYFRIENDS MOM WAS THE DRIVER, I WAS THE FRONT SEAT PASSENGER AND MY BOYFRIEND WAS IN THE BACK SEAT. BOTH MY BOYFRIENDS MOM AND I WERE WEARING OUR SEATBELTS. AFTER HANGING OUT FOR THE DAY MY BOYFRIENDS MOM WAS DROPPING US OFF AT HOME AND THAT WAS WHEN IT HAPPENED. AS SHE WAS BACKING UP OUT OF THE DRIVEWAY, THE ACCELERATOR MUST HAVE GOTTEN STUCK BECAUSE THE CAR FLEW ACROSS THE DRIVEWAY DOWN A HILL OVER A BASKETBALL COURT AND DIRECTLY INTO A TREE! THINKS THE VEHICLE WAS GOING 30-40 MPH AND BOTH FRONT AIRBAGS DEPLOYED. AFTER THE ACCIDENT I HAD BEEN INJURED AND AFTER GOING TO THE HOSPITAL AND HAVING X-RAYS DONE, THE DOCTORS HAVE SAID I HAVE A FRACTURE (L2) TO MY SPINE. THANK GOD NO SURGERY WAS NEEDED ALTHOUGH IT REALLY SUCKS TO HAVE A COMPRESSED VERTEBRA NOW! THE ACCIDENT HAPPENED ON JUNE 28, 2017 AND SINCE THE ACCIDENT I HAVE BEEN WEARING A LUMBAR BRACE IN ORDER TO HELP SUPPORT MY SPINE/BACK.
Other or unspecified, Jul 17, 2017, crash
MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AWARE OF THE PROBLEM SINCE THE 2014 MODEL WAS RELEASED, AND STILL REFUSES TO RELEASE A FIRMWARE UPDATE TO MAKE THE TRAFFIC LINES BETTER VISIBILITY LIKE THEY DID FOR 2015 AND LATER. EVEN MY 2006 RL WAS EASIER TO SEE. WE WERE REAR ENDED NEAR UC DAVIS IN DAVID CALIFORNIA IN MAY 2017. WHILE I WAS ABLE TO ANTICIPATE 70 MPH TRAFFIC MAKING A SUDDEN STOP BECAUSE MY PASSENGER WAS USING NAV TRAFFIC ON THEIR PHONE, AND THEY WARNED ME OF THE TRAFFIC CONGESTION, IF I HAD BEEN LOOKING AT THE NAV UNIT TRYING TO FIGURE IT OUT WHAT TRAFFIC WAS LIKE AHEAD WE WOULD HAVE HIT THE CAR AHEAD OF US TOO INSTEAD OF JUST BEING REAR ENDED. THE OTHER CAR HIT US SO HARD IT WAS TOTALED. THIS VISUAL ISSUE NEEDS TO BE FIXED EITHER AS A RECALL OR BY AN OPTIONAL UPDATE. THE 2017 NAV DISK UPDATE I TRIED FROM ACURA DID NOT FIX THE ISSUE. THE MDX FORUMS ARE FULL OF THE COMPLAINT FOR THE 2014 MDX WITH NAV, AND PEOPLE ARE QUITE ANGRY ABOUT IT. ESSENTIALLY WHAT ACURA HAS DONE IS ADD A DISTRACTION ON THE 2014 MDX WITH NAV THEN FIX IT IN THE 2015 AND LATER MODELS BUT NOT FIX IT IN THE 2014.
Steering, Electrical system, Apr 25, 2017
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILURE ERROR MESSAGE DISPLAYED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Vehicle speed control, Mar 27, 2017
VEHICLE HESITATES WITH ACCELERATION AND DOES NOT MAINTAIN CONSTANT SPEED. WITH ACCELERATION, THE VEHICLE HESITATES AND THEN LURCHES SUDDENLY. THE VEHICLE FAILS TO MAINTAIN A CONSTANT VELOCITY, ESPECIALLY GOING UP A SLIGHT GRADE, MOST NOTICEABLY AT 35MPH AND 45MPH.
Other or unspecified, Feb 21, 2017
SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVE APPROXIMATELY 65 MPH ON INTERSTATE 83 NORTH OF BALTIMORE MARYLAND. NO TRAFFIC AHEAD WITHIN QUARTER MILE. NO EVIDENCE OF ANY OBJECT STRIKING VEHICLE, NO OTHER DAMAGE TO VEHICLE. OUTSIDE TEMPERATURE WAS ABOUT 55 DEGREES.
Service brakes, Dec 7, 2016
THE VEHICLE START SHAKING VIOLENTLY WHEN BRAKING AT HIGH SPEEDS OR WITH EMERGENCY BRAKING. BRAKING EFFICIENCY MAY BE SUFFERING AS WELL. THE DEALER REFUSED TO COVER THE REPAIR UNDER NEW VEHICLE WARRANTY. I PAID FOR THE FRONT ROTORS TO BE RESURFANCED AT 38000 MILES BUT THE PROBLEM IS BACK AT 45000 MILES. THE DEALER IS PERFORMING THE SAME REPAIR BUT CONCERN IS THAT THIS WILL KEEP HAPPENING. THIS A MAJOR SAFETY ISSUE.
Steering, Dec 6, 2016
POWER STEERING EPS PROBLEM WHILE DRIVING AND LOOSING STEERING. *TR
Power train, Nov 17, 2016
MY CAR HESITATES (FEELS LIKE IT WILL STALL) FREQUENTLY ON ACCELERATION AFTER SLOWING DOWN OR COMING TO A STOP. THIS IS A SAFETY HAZARD ESPECIALLY WHEN MAKING LEFT TURNS, ETC. THE DEALERSHIP CAN NOT FIND A PROBLEM WITH IT, BUT THE PROBLEM DOES EXIST. THIS PROBLEM STARTED AT ABOUT 5000 MILES AND CONTINUES.
Vehicle speed control, Oct 21, 2016, crash
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A ROD IRON FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,323. THE VIN WAS NOT PROVIDED.
Power train, Oct 7, 2016
TORQUE CONVERTER RATTLING TYPE NOISE WHEN ACCELERATING AT OR NEAR 40 MPH, AND ALSO 60 MPH. DEALER ATTEMPTED FLUID FLUSH AND SOFTWARE UPDATE TO NO AVAIL. RETURNING VEHICLE BACK TO DEALER FOR FURTHER DIAGNOSES AND REPAIRS.
Power train, Sep 22, 2016
VEHICLE HAS HESITATION/STUTTER WHEN ACCELERATING FROM 0 TO AROUND 20MPH. THIS IS A CONSTANT PROBLEM, NOT A ONE TIME OCCURRENCE.
Service brakes, Sep 15, 2016
WHEN DRIVING DOWN A LONG, DOWNHILL SLOPE THE STEERING WHEEL AND THE REST OF THE CAR STARTED SHAKING WHEN THE BRAKE IS APPLIED. FROM A SCALE OF 0 TO 10 I WOULD GIVE IT A 6 OR MORE FOR THE SHAKING. IT IS PRETTY BAD. THE EXACT SAME SYMPTOMS OCCURRED TO MY 2009 HONDA ACCORD. AT THAT TIME I JUST BARELY OWNED IT FOR LESS THAN A YEAR FOR MY ACCORD.
Steering, Aug 25, 2016
INTERMITTENT MOTOR NOISE FROM BEHIND DASH WITH RECENT 3 SECOND SIMULTANEOUS STEERING WHEEL LOCKUP RESULTING IN MY LOSS OF STEERING CONTROL. REPORTED THE ISSUES TO DEALER TWICE, BUT THEY COULD NOT REPLICATE THE ISSUE AND CONCLUDED NO ISSUE IN MY CAR.
Steering, Electrical system, Aug 9, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000. UPDATED 10/26/16*LJ *TR
Structure, Jul 21, 2016
LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.
Power train, Jul 18, 2016
I RECENTLY PURCHASED A 2014 ACURA WHILE IT WAS STILL IN ITS WARRANTY PERIOD. AFTER FINALIZING THE PURCHASE OF A $40, 000.00, THE VEHICLE BEGAN EXHIBITING MECHANIC ISSUES WITH THE TRANSMISSION. SO NATURALLY, I CONTACTED THE MY LOCAL ACURA DEALERSHIP IN CHAPEL HILL, NC. I HAVE TAKEN MY VEHICLE TO THE SAME DEALERSHIP A TOTAL OF FOUR TIMES FOR THE SAME ISSUE TO ONLY BE TOLD THAT THERE WAS NOT PROBLEM WITH VEHICLE, WHEN IT EXHIBITS OTHERWISE. WITH THE SAME MECHANIC ISSUE WITH TRANSMISSION STILL EXHIBITING ITSELF, I DECIDED TO TAKE MY CAR TO THE ACURA DEALERSHIP IN FAYETTEVILLE, NC, WHICH IS MORE THAN 78 MILES FROM MY HOME. THE NICE FOLKS THERE DIAGNOSED THE VEHICLE AND DETERMINED THAT IT WAS THE TORT CONVERTER, WHICH CARRIES A PRICE TAG OF OVER $2,600.00 TO REPAIR. THE CONCERN I HAVE IS THAT SINCE MY CAR IS CURRENTLY OUT OF HIS 50K WARRANTY PERIOD, IN WHICH THE PROBLEM WAS REPORTED BUT NEVER PROPERLY DIAGNOSED APPROPRIATELY DURING THE TIME IT WAS UNDER WARRANTY, WILL ACURA HONOR ITS COMMITMENT TO IT CONSUMER AND STAND BEHIND ITS PRODUCT, AS THIS IS A COMMON ISSUES MISDIAGNOSED ISSUE (CLICK HERE ) TO BE DIRECTED TO THE ONLINE FORM.
Vehicle speed control, Jun 30, 2016
AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.
Vehicle speed control, Service brakes, Engine, May 31, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Service brakes, Engine, May 31, 2016
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED AT 12-13K MILES. ITS FAIRLY NEW CAR. MY CONCERN IS TO REPLACE ALL THE BAD ROTORS BUT DEALER INSISTED THAT THEY WILL RESURFACE THOSE ROTORS. RESURFACING REDUCES THE LIFE OF THE ROTORS AND THEN I CALLED ACURA AND THEY ASSIGNED ME DISTRICT CASE MANAGER AND IN TURN THEY TALKED TO DEALER AND FINAL RESULT IS THAT THEY WILL RESURFACE IT NOT REPLACE IT. IF THE PRODUCT IS DEFECTIVE THEN THEY SHOULD REPLACE IT. I THINK THE AMOUNT OF CONCERNS REGARDING 2014 ACURA MDX THEY ARE RECEIVING REGARDING THE BRAKES ARE ENORMOUS AND THEY SHOULD RECALL OR REPLACE THE ROTORS. ENGINE NOISE/ TRANSMISSION NOISE. WHILE GOING TO LA FROM SACRAMENTO I NOTICED THAT WHILE AT 65- 70 MPH THERE IS ALWAYS A WHISTLING NOISE WHEN YOU ARE STEPPING ON GAS AND WHEN YOU TAKE YOUR FOOT OFF THE GAS IT STOPPED. ITS ANNOYING AND DEFEATS THE PURPOSE OF BUYING SUCH A HIGH END SUV AND INSTEAD OF LESS ROAD NOISE YOU HEAR WHISTLING SOUND. I TOOK IT TO DEALER FOR DIAGNOSTIC AND THEY STATED THAT ITS EITHER FROM ENGINE OR FROM TRANSMISSION AND THEY HAVE NO SOLUTION TO IT. UPDATE FROM APR 25, 2016 THIS IS UPDATE FROM LAST TIME WHEN NIELLO ACURA COULD REPLICATE THE NOISE BUT THERE WASN'T ANY SOLUTION TO IT. I CALLED ACURA HQ AND THEY SET AN APPOINTMENT FOR ACURA TECH-DPSM ON 04/21/2016 TO DRIVE AND NEXT DAY I GET CALL BACK THAT THEY COULD REPLICATE THE WHISLING NOISE BUT THE SAME NOISE ALSO CAME FROM OTHER 2014 MODEL THEY DROVE. SO THERE IS NO SOLUTION TO IT.
Engine, May 27, 2016
THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VETERANS POLICE AT THE VA HOSPITAL ) AND AT HOME IN A SECURE GARAGE. I ASKED THE VA POLICE IF THERE IS A POSSIBILITY OF TAMPERING AT WORK AND I HAVE BEEN TOLD THAT THEY WOULD HAVE NOTICED IT SINCE THE AREA IS UNDER VIDEO SURVEILLANCE. I STRONGLY SUSPECT THAT THE SUV WAS COMPROMISED ( TAMPERED / DAMAGED ) DURING ROUTINE MAINTENANCE WHEN IT WAS AT THE DEALERSHIP PRIOR TO THE BREAKDOWN AND THE DEALER IS TRYING TO DEFLECT THE ISSUE BY CITING TAMPERING AS THE CAUSE. WHEN ASKED IF THIS WAS POSSIBLE, ACURA CUSTOMER SERVICE ( MRS APRIL AT 800-382-2238 EXT 115239 ) & THE DEALERSHIP ( SUBURBAN ACURA, FARMINGTON HILLS, MI )DENY THIS BY VERBALLY STATING THAT " ENGINE HEATING DUE TO THIS KIND OF TAMPERING WOULD RESULT WITHIN LESS THAN 5 MILES OF DRIVING AND I WOULD HAVE NOTICED IT ON THE DAY THE SUV LEFT THE DEALERSHIP WHEN IT WENT FOR ROUTINE MAINTENANCE" I FAIL TO UNDERSTAND HOW I COULD DRIVE MORE THAN 20 MILES TO WORK OR BACK HOME IF TAMPERING DID HAPPEN AT EITHER WORK OR AT HOME. TAMPERING OF THIS KIND APPARENTLY IS ONLY POSSIBLE WITH SPECIAL INSTRUMENTATION AND I FAIL TO UNDERSTAND WHY ANYONE WOULD DO THIS. THE OTHER ISSUE WE SUSPECT IS IF THERE IS A DEFECTIVE PART ( FROM ACURA ) AND THEY ARE UNWILLING TO ADMIT IT TO AVOID LIABILITY.