2015 Acura MDX
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 71 owner complaints filed for this model year. This is the 17th highest complaint count among 24 MDX model years with reports.
Of the 2015 reports, 5 involved a crash and 2 involved a fire. 9 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Exterior lightingApr 17, 2025
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Campaign 25V259000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Exterior lighting, tail lightsMar 28, 2019
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Campaign 19V256000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Equipment, appliance, air conditionerJul 1, 2015
American Honda Motor Co. (Honda) is recalling certain model year 2014-2015 Acura MDX and MDX AWD vehicles manufactured April 23, 2013, to December 16, 2014. The affected vehicles have air conditioning compressor clutch drive bolts that may not have received the proper anti-corrosion coating.
If a bolt was not coated, it may corrode and break as a result. If the bolt breaks, the compressor clutch plate may separate from the vehicle, possibly becoming a road hazard.
Honda will notify owners, and dealers will replace the air conditioning compressor clutch drive bolt and install a new clutch plate if necessary, free of charge. The recall began on August 7, 2015. Owners may contact Acura client relations at 1-800-382-2238. Honda's number for this recall is JQ7.
Campaign 15V417000 on NHTSA.gov
Forward collision avoidance, crash imminent brakingMay 20, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2014-2015 Acura MDX 2WD and AWD, RLX and 2014 Acura RLX Hybrid vehicles. In certain driving conditions, the Collision Mitigation Braking System (CMBS) may incorrectly interpret certain roadside objects such as metal fences or metal guardrails as obstacles and unexpectedly apply the brakes.
If the CMBS unexpectedly applies emergency braking force while driving, there is an increased risk of a crash.
Honda will notify owners, and dealers will update the CMBS software, free of charge. The recall began on July 6, 2015. Owners may contact Acura customer service at 1-800-382-2238. Honda's numbers for this recall is JQ4, JQ5 and JQ6.
Campaign 15V301000 on NHTSA.gov
Seat beltsOct 10, 2014
American Honda Motor Company (Honda) is recalling certain model year 2014-2015 Acura MDX vehicles manufactured April 23, 2013, to August 25, 2014, and 2014 Acura RLX vehicles manufactured November 5, 2012, to November 25, 2013. In the affected vehicles, the driver and front passenger seat belt may not extend or retract in low temperatures.
A seatbelt that does not function increases the risk of injury in a crash.
Honda has notified owners, and dealers will replace the driver and front passenger seat belts, free of charge. The recall began in November 2014. Owners may contact Acura customer service at 1-800-382-2238. Honda's number for this recall is JK7 for the MKX, and JK8 for the RLX.
Campaign 14V639000 on NHTSA.gov
Representative owner complaints
71 reports, newest first.
Air bags, Apr 25, 2016, crash
2015 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS NEVER DEPLOYED DURING COLLISION WITH ANOTHER VEHICLE. *SMD THE CONSUMER WAS SERIOUSLY INJURED IN THE ACCIDENT.*JB
Power train, Jan 31, 2016
TRANSMISSION JERKS (BADLY) AROUND 3RD GEAR, IN LOW SPEED.
Vehicle speed control, Service brakes, Dec 14, 2015
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED MOVEMENT AND THE BRAKES DID NOT FUNCTION WHILE IDLED. THE VEHICLE THEN LUNGED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED DURING COLD WEATHER. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 03/09/16*LJ; UPDATED 05/10/18*JB
Suspension, Nov 18, 2015
MDX WITH 8000 MILES ON IT MAKES A LOUT THUMP NOISE COMING FRONT THE REAR SUSPENSION. HAD DEALER CHECK BUT SAID THERE IS NOTHING WRONG AND EVERYTHING APPEARS CORRECT. ISSUE HAS GOTTEN LOUDER. AFTER LOOKING ONLINE FOR SIMILAR ISSUES THIS APPEARS TO BE COMMON ON ALL MDX CARS FROM 2014 ON AND APPEARS TO BE A DESIGN FLAW. NOT SURE HOW THIS RELATES TO THE SAFETY OF THE VEHICLE WITH REGARDS TO THE SUSPENSION POTENTIALLY COLLAPSING ETC.
Other or unspecified, Nov 12, 2015
ON NOVEMBER 11TH 2015, IT WAS A SUNNY MORNING IN NORTHERN VIRGINIA AND I WAS IN MY 2015 MDX DRIVING TO WORK. AFTER I PASSED A TOLL BOOTH, I HEARD A HUGE "GUNSHOT" LIKE EXPLOSION FROM THE ROOF AND REALIZED THE MOONROOF GLASS GOT SHATTERED. VERY SCARY! IT WAS VETERAN'S DAY, SUNNY AND NO TRAFFIC. I'M PRETTY SURE NO ONE HIT ME OR I HIT ANYTHING ELSE. AND I DID NOT SEE ANY ROCKS FALLING/BOUNCING AROUND ME CAR NOR ANY CARS WERE CLOSE TO MINE. I IMMEDIATELY TOOK PICTURES AFTER I PARKED CAR IN MY OFFICE BUILDING. THE GLASS IS ACTUALLY PUSHED/CURVED OUT, MEANING IT IS A SIGN OF EXPLOSION FROM INSIDE DUE TO THE POOR QUALITY OF ACURA'S THIN MOONROOF GLASS. TOTAL COST OF REPLACEMENT IS $830. I HAVE ALREADY FILED A CLAIM TO ACURA CUSTOMER RELATIONSHIP, CLAIMING THEY ARE RESPONSIBLE TO COVER THIS. THEY ARE SUPPOSED TO GET BACK TO ME BY NOV 19TH. MY CAR IS LESS THAN ONE YEAR OLD, ACURA REJECTED TO COVER THIS UNDER WARRANTY INITIALLY, SO I HAD TO FILE THIS CLAIM AND FIGHT FOR THIS HORRIBLE EXPERIENCE. IF THEY END UP REJECTING TO REIMBURSE ME, I WILL DEFINITELY AVOID ANY CARS MADE FROM HONDA GOING FORWARD AND SHARE THIS EXPERIENCE WITH ANYONE I KNOW. TERRIBLE CAR QUALITY AND I HOPE THE CUSTOMER SERVICE WILL NOT DISAPPOINT ME. I REALLY HOPE ANYONE ELSE WHO EXPERIENCE SIMILAR ACCIDENTS CAN POST A COMPLAIN HERE OR GO SOMETHING FURTHER SO THAT OUR VOICES WILL BE HEARD AND THEY CAN EVENTUALLY TURN THIS TO A MANUFACTURE DEFECT ISSUE AND START A RECALL.
Equipment, Oct 27, 2015
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH COMPRESSOR BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS. HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Service brakes, Oct 26, 2015
I WAS DRIVING IN HOUSTON, GOING NORTH ON KIRBY DRIVE, WHICH IS A BUSY CITY STREET, AT APPROXIMATELY 4:30 PM ON MONDAY, OCT. 26, 2015. SHORTLY BEFORE I REACHED THE INTERSECTION OF KIRBY DR. AND SUNSET BLVD, I APPROACHED A STANDARD SIZED STEEL SHEET/PLATE IN THE ROAD. THE BRAKE ALERT FLASHED ON MY DASHBOARD. I IGNORED THE ALERT AND CONTINUED TO DRIVE, BECAUSE MY CAR WAS NOT IN DANGER OF HITTING ANYTHING. AS I GOT CLOSER TO THE STEEL PLATE, THE VEHICLE'S COLLISION MITIGATION BRAKING SYSTEM APPLIED THE BRAKES ON ITS OWN, I ASSUME BECAUSE IT PERCEIVED THE STEEL PLATE TO BE A COLLISION THREAT. I HAD NO CONTROL OVER MY SUV, AND THERE WAS NOTHING I COULD DO TO RESUME NORMAL ACCELERATION. THE COLLISION MITIGATION BRAKING SYSTEM ONLY DISENGAGED ONCE THE SUV WAS DIRECTLY ON TOP OF THE STEEL PLATE. MY CHILDREN AND I NARROWLY AVOIDED A REAR-END COLLISION. AT THE TIME, BECAUSE THE CITY STREET WAS SO BUSY, I WAS ONLY TRAVELING 20-25 MPH, AS WERE THE OTHER CARS AROUND ME. I FEAR WHAT WOULD HAVE HAPPENED AT HIGHER SPEEDS. MANY HOUSTON ROADS, INCLUDING OUR BUSY HIGHWAYS, HAVE STEEL PLATES COVERING ROAD REPAIR PROJECTS. I AM AFRAID THE BRAKES WILL ENGAGE SPONTANEOUSLY ON THE HIGHWAY. WHEN I CALLED MY DEALERSHIP SHORTLY AFTER THE INCIDENT OCCURRED, I WAS INFORMED THAT UNLESS THERE IS AN ACTIVE SIGNAL ON MY CAR SHOWING THE NEED FOR SOME KIND OF SERVICE, THE DEALERSHIP WON'T BE ABLE TO FIX OR IDENTIFY THE PROBLEM. SUPPOSEDLY, MY VEHICLE WAS SUBJECT TO THE MAY 20, 2015 FORWARD COLLISION AVOIDANCE RECALL INVOLVING THE 2015 ACURA MDX COLLISION MITIGATION BRAKING SYSTEM (NHTSA CAMPAIGN #15V301000). THE DEALERSHIP SAID THAT IT ADDRESSED THE RECALL ISSUE AS A PART OF MY AUGUST 2015 CHECKUP, AND THAT AS A RESULT, MY VEHICLE MET ALL STANDARDS. I NOTE THAT MY COMPLAINT IS NOT THE ONLY ONE PERTAINING TO THIS ISSUE (SEE NHTSA ID #10763775). THE RECALL FIX MAY NOT HAVE WORKED.
Other or unspecified, Engine, Oct 9, 2015
WE HAVE SPORADIC PROBLEMS WITH ENGINE OR TRANSMISSION AND THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. IT HAPPENS AT ANY TIME SLOW OR FAST SPEED: UPHILL OR DOWNHILL THE CAR WILL NOT CHANGE GEARS AND STARTS TO PULL AS IF THE TRANSMISSION IS GOING TO FALL OUT. WE HAVE REPORTED THIS TO ACURA CUSTOMER SERVICE AND RESULTS WERE GUARDED. I AM AFRAID FOR MY AND MY FAMILY'S SAFETY BECAUSE THE PROBLEM CONTINUES AND IT HAPPENS ANYTIME AND ANYWHERE. IT HAPPENED TODAY AND WE CALLED THE DEALER TO COME AND PICK UP THE CAR.
Other or unspecified, Oct 5, 2015
I RECEIVE A RECALL NOTICE FOR MY ACURA AND IT'S BEEN PAST 60 DAYS AND THEY HAVE NOT DONE ANYTHING ABOUT IT/ WHEN I CALLED THE LAST TIME THEY SAID THEY DONT HAVE THE PARTS YET AND WILL CALL ME IF THEY GOT IT/ NEVER HEARD FROM THEM
Steering, Vehicle speed control, Service brakes, Sep 15, 2015
AFTER THE RECALL OF COLLISON MIGRATION BRAKING SYSTEM (CMBS). WITH THE NEW RECALL SOFTWARE. THE MDX STOPS OR APPLY THE BRAKING ON THE FREEWAY. THIS IS A CONTINUES TO THIS DAY. THE DEALERSHIP HAD THE VEHICLE FOR ABOUT ONE WEEK. THEY SAID THAT IT COULD NOT FIND A PROBLEM. THE DEALERSHIP PUT OVER 250 MILES ON THE VEHICLE. I STILL HAVE THE PROBLEM OF THE BRAKING SYSTEM APPLING THE BRAKES GOING FROM CONCREATE TO ASPHALT WITH SPEEDS OVER 50 MILES PER HOUR. I HAVE TO REACT TO EACH BRAKING QUICKLY. IT ALSO HAPPENS IF THEIR IS A SMALL BUMP IN THE ROAD LIKE A VERY SMALL SPEED BUMP. SOMETIMES OVER THE SAME AREA I WOULD GET THE BRAKING ALERT FLASHING ON THE HEADS UP DISPLAY. SOMETIMES THE BRAKING LIGHT HAPPENS WITH SEAT BELT JERKING BACK AND A CHANGE OF SPEED. ONLY ONCE SINCE I GOT MY VEHICLE BACK FROM THE DEALERSHIP DID IT DO A FULL BRAKING. AND THERE WAS NO OTHER CARS IN FRONT OF ME JUST THE ROAD. I AM LUCKY TO HAVE NO ONE BEHIND ME WHEN THIS HAPPENS.
Electrical system, Engine, Aug 25, 2015
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE KEYLESS ENTRY SYSTEM FAILED. THE CONTACT WAS UNABLE TO UNLOCK THE DOORS IF THE CELL PHONE AND KEYLESS FOB WERE IN THE SAME LOCATION. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN EXPLAINED THAT SOME CELL PHONES MIGHT INTERFERE WITH THE KEYLESS SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THIS WAS A KNOWN PROBLEM WITH THE KEYLESS SYSTEM. HOWEVER, THEY WERE NOT ABLE TO DETERMINE WHAT THE PROPER REMEDY WOULD BE FOR THE FAILURE. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/09/15*LJ THE CONSUMER STATED THE FRONT DOORS WOULD NOT OPEN. ONLY REAR DOORS OPENED, WITH THE TAILGATE HAVING LITTLE MINOR ISSUES. UPDATED 1/25/2015 *JS *CN
Structure, Other or unspecified, Aug 10, 2015
1.TAIL GATE ISSUE: AFTER PURCHASING THE BRAND NEW ACURA MDX, NEXT MORNING I SAW TAIL GATE WAS OPEN BY ITSELF. I ASSUMED I MIGHT HAVE UNKNOWINGLY PUSHED THE WRONG BUTTON. FEW WEEKS LATER, MY WIFE SAW THE TAIL GATE OPEN IN HER GARAGE. WE AGAIN THOUGHT SOMETHING ON OUR END. FEW WEEKS LATER, MY WIFE'S CO WORKER SENDS HER TEXT SHOWING THE TAIL GATE BEING OPEN , WHILE MY WIFE WAS NOT PRESENT IN THE BUILDING. IN ONE OCCASION WHEN I WAS AT TARGET, I CAME OUT SAW MY TAILGATE OPEN. AT LEAST 8 OCCURRENCES HAD TAKEN PLACE IN LAST 8 MONTHS. AND ACURA HAS BEEN UNABLE TO LOCATE THE ISSUE. 2.BODY ISSUE FEW MONTHS LATER WE NOTICED THE VEHICLE'S EXTERIOR STARTED TO SEPARATE FROM ITS BODY. WE TOOK THE CAR TO THE ACURA MCCHURCHILL , FORTWORTH. THEY SAID THERE WAS AN ISSUE WITH HOW MANUFACURERS APPLIED THE GLUE. AND PROMISED THE ROOT PROBLEM IS RECOGNIZED AND FIXED. AFTER 2 WEEKS, THE INTERIOR WAS SEPARATING OUT FROM THE BODY. WE HAVE OUR CHILD IN OUR CAR, AT THIS POINT WE DID NOT FEEL SAFE TO DRIVE THIS VEHICLE. WE TOOK THE CAR TO ACURA MCCHURCHILL , FORTHWORTH, THEY ACKNOWLEDGED THE ISSUE. WE REQUESTED THEM TO EXCHANGE OUR CAR TO ANY OTHER USED CAR, SAME YEAR MAKE/MODEL/MILEAGE.THE REPRESENTATIVE SAID THEY HAVE 2016 MODEL, WE CAN LEAVE OUR CAR AND BUY NEW CAR. BY THAT TIME THEY HAD CLEARLY SEEN OUR FEAR OF DRIVING THE OLD CAR. THEY TOOK ADVANTAGE OF THE SITUATION AND PROVIDED OPTION-EITHER BUY A NEW CAR OR TAKE THE UNSAFE CAR. THE STATEMENT THEIR SALES REPRESENTATIVE MADE WAS "SOMEONE HAS TO TAKE THE LOSS, WE CANT TAKE IT ALL" KBB VALUE WAS $40,000.00. THEY GAVE US $34000.00 AS THE TRADE VALUE.THEY KEPT SAYING "YOU ARE GETTING 2016 CAR" BUT THE PRICE DIFFERENCE BETWEEN 2015 AND 2016 IS ONLY 150 DOLLARS. AND WE DID NOT NEED A NEW CAR. WE JUST NEEDED A SAFE CAR. WE DIDN'T HAVE ANY OTHER CHOICE EXCEPT BUYING NEW CAR AND BE SAFE ON THE ROAD.
Equipment adaptive/mobility, Jul 23, 2015
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A LANE ASSIST CAMERA, A FEATURE THAT ALERTED THE DRIVER WITH "LANE DEPARTURE AND LANE ASSIST KEEPING WARNINGS" WHENEVER THE DRIVER VEERED FROM THE LANE. THE CONTACT STATED THAT THE FEATURE FAILED WHILE DRIVING 60 MPH, WITH THE AIR CONDITIONING SET AT 69 DEGREES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS ADVISED TO TURN THE AIR CONDITIONER ON WHILE DRIVING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS LEFT AT THE DEALER'S AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AGAIN, BUT HAD NOT RETURNED THE CALL. THE FAILURE MILEAGE WAS 1,400.
Electrical system, Jun 16, 2015
THE OWNER'S GUIDE OF THE VEHICLE SAYS: "TO LOCK: PRESS THE DOOR LOCK BUTTON ON ANY FRONT (OR REAR) DOOR HANDLE WHEN THE VEHICLE IS OFF. IF THE REMOTE TRANSMITTER IS INSIDE THE VEHICLE, THE DOORS WILL NOT LOCK." BUT ON 5/20/15, AFTER MY SISTER PLACED HER 6 MONTH OLD BABY IN THE CHILD SAFETY SEAT IN THE BACK OF THE PARKED ACURA AND WAS READY TO DRIVE OFF, ALL DOORS WERE LOCKED WITH BABY AND THE REMOTE TRANSMITTER INSIDE THE VEHICLE. 911 WAS CALLED AND FIREFIGHTERS BROKE THE FRONT PASSENGER WINDOW TO SAVE THE BABY FROM OVERHEATING. I REPORTED THE INCIDENT TO ACURA WHO SAID IT WAS A NORMAL BEHAVIOR, EVEN THOUGH ITS OWNER'S GUIDE SAYS THE OPPOSITE. ACURA PEOPLE SAID THEY HAD A VIDEO SHOWING THE DOORS WOULD LOCK WITH THE REMOTE TRANSMITTER INSIDE VEHICLE, HOWEVER THAT WAS NOT PUBLIC INFORMATION. THAT MAKES ME WONDER - IF THE REMOTE TRANSMITTER CAN BE LOCKED INSIDE A PARKED VEHICLE, WHY DO THEY SAY "IF THE REMOTE TRANSMITTER IS INSIDE THE VEHICLE, THE DOORS WILL NOT LOCK." IN THE OWNER'S GUIDE? I WOULD THINK THAT EITHER THEY PUT A WRONG STATEMENT IN THE OWNER GUIDE OR THEY DON'T WANT TO ADMIT THE DEFECTIVE LOCKING SYSTEM. ...UPDATED 07/30/15 *BF UPDATED 10/23/2017*CN
Structure, May 30, 2015
I OWN A 2015 ACURA MDX THAT IS THREE MONTHS OLD AND IT HAS 4000 MILES ON IT. I WAS DRIVING THIS CAR EARLY IN THE MORNING WHEN I PRESSED THE BUTTON TO OPEN THE MOONROOF, IT VIOLENTLY EXPLODED CAUSING GLASS TO SHOWER UPON ME. I HAVE SUFFERED CUTS ON MY HAND AND ON MY HEAD AS A RESULT OF THIS. I HAVE CONTACTED TWO DIFFERENT HOUSTON ACURA DEALERS ONLY TO FIND OUT THAT THEY ARE NOT WILLING TO FIX THE REPAIR AS ACURA WILL NOT APPROVE THE REPAIR COST. ONE DEALER EVEN ADMITTED THAT ACURA IS AWARE OF THE ISSUE. I WISH THAT ACURA WOULD STAND BEHIND THEIR PRODUCT AND RESOLVE THE ISSUE PROMPTLY. IT COULD HAVE RESULTED IN A SERIOUS ACCIDENT OR WOULD HAVE INJURED MY CHILDREN AS WELL IF THEY WERE PRESENT IN THE CAR.
Visibility, Mar 13, 2015
EXPLODING SUNROOF - WHILE DRIVING SOUTH ON 91 IN MA WE EXPERIENCED AN EXTREMELY LOUD BOOM IN THE VEHICLE. NOTHING HIT US NOR DID WE HIT ANYTHING - IT WAS SPONTANEOUS. THE SUNROOF EXPLODED COMPLETELY SHATTERING INTO SMALL PIECES. THE VEHICLE IS NEW AND I WONDER IF OTHERS ACURA'S ARE REPORTING SIMILAR PROBLEM - DEFECTIVE GLASS? *TR
Service brakes, Jan 26, 2015, crash
UPON ENTERING A T-INTERSECTION WITH A STOP SIGN AT THE END OF OUR STREET THE BRAKES OF A 2015 ACURA MDX SH AWD WITH ONLY 2000 MILES WOULD NOT ENGAGE. WE WERE TRAVELING AT 50MPH AND DECREASED OUR SPEED TO 30MPH AS WE WERE COASTING, BUT COULD NOT GET THE VEHICLE TO STOP. THE BRAKES WERE PUMPED TWICE AS WE DECELERATED (SO REST ASSURED THE GAS PEDAL WAS NOT BEING PRESSED BY MISTAKE), BUT TO NO AVAIL AND WITH NO WHERE TO GO AND NOT ENOUGH TIME TO DO MUCH MORE WE COLLIDED WITH A SEMI TRUCK. IT WAS A HORRIFIC ACCIDENT THAT TOTALED OUR CAR AS THE SECOND TRAILER TIRES RAN OVER OUR HOOD AS HE WAS DRIVING AT 60MPH. LUCKILY DUE TO HIS HIGH SPEED OUR VEHICLE WAS THROWN AND WE LANDED UPRIGHT AND ALL AIRBAGS DEPLOYED WHICH IS THE ONLY REASON WE ARE ALL ALIVE. IT WAS A COLD DECEMBER MORNING WITH BELOW ZERO TEMPERATURES. I UNDERSTAND THERE ARE OTHER ACCOUNTS WHERE BRAKE PEDALS ARE NOT WORKING IN THE COLD OR WHERE DRIVERS ARE PUMPING BRAKES 4-5 TIMES TO GET THEM TO ENGAGE, OR DRIVERS ARE TURNING THEIR CAR OFF. WE SADLY DID NOT HAVE THAT KIND OF REACTION TIME. THIS COULD HAVE RESULTED IN 4 DEATHS AND I WOULD LIKE TO SEE ACURA LOOK INTO THEIR PLETHORA OF BRAKE PROBLEMS FURTHER AS THIS IS A BRAND NEW VEHICLE COMING OFF OF A BRAKE REDESIGN DUE TO THE EARLIER MODEL RECALL. *TR
Structure, Nov 12, 2014
MY NEW 2015 MDX HAS AN IMPROPERLY INSTALLED ROOF PANEL OR IMPROPERLY PLACED MOUNTING POINTS THAT ARE PART OF THE ROOF PANEL. I FOUND THE PROBLEM BECAUSE OF A GAPS BETWEEN THE FRONT AND REAR ROOF MOLDINGS, THE WINDSHIELD AND FRONT MOLDING AND THE REAR MOLDING WAS UNSECURED, FLAPPING AND HANGING OVER TOWARDS THE TAILGATE DOOR. I WAS INITIALLY TOLD THAT IT WAS JUST A BROKEN CLIP BUT AFTER ORDERING NEW CLIPS AND NEW MOLDINGS SEVERAL TIMES THEY DETERMINED THAT THE MOUNTING DOWELS ARE IN THE WRONG PLACE ON ONE SIDE OF THE VEHICLE AND THEY SUGGEST I LET THEM CUT, WELD AND REPAINT THE ROOF OF MY BRAND NEW MDX. IT HAS TAKEN ACURA ALMOST 4 MONTHS TO REACH THIS DECISION. MY CAR HAS BEEN THE SHOP OVER THREE WEEKS IN COMBINED DAYS. MY CONCERN ASIDE FROM HAVING MY NEW VEHICLE REPAINTED IS THAT IF THEIR AUTOMATED ASSEMBLY PROCESS CAUSED THIS DEFECT WHAT OTHER DEFECTS MIGHT HAVE BEEN CAUSED AT THE SAME TIME AND HAVE NOT BEEN IDENTIFIED. HOW DID THIS VEHICLE PASS ACURA'S QUALITY CONTROL? WHAT COULD BE THE CONSEQUENCE OF THESE POTENTIAL DEFECTS. ACURA HAS DONE NOTHING TO EXPLAIN OR DETERMINE IF THERE COULD BE OTHER ISSUES THAT MIGHT EFFECT THE SAFETY OR LONGEVITY OF THE VEHICLE. THEY DID NOT EVEN ENGINEER THE SOLUTION THEMSELVES, THEY HAD A LOCAL BODY SHOP DETERMINE HOW TO RELOCATE THE INCORRECTLY INSTALLED PARTS.. I HAVE FILED A FORMAL COMPLAINT WITH ACURA CUSTOMER RELATIONS AND THEY HAVE REFUSED TO PROVIDE A WRITTEN RESPONSE OR A DETAILED WRITTEN EXPLANATION OF THE PROPOSED WORK TO BE DONE. THE CUSTOMER RELATIONS DEPARTMENT SHOULD BE CALLED ACURA DEFENSE DEPARTMENT. I HAD HOPED THAT THE NUMEROUS COMPLAINTS FILED ON THIS SITE AND ELSEWHERE REGARDING THE 2014 MDX ASSEMBLY PROBLEMS WOULD BE RESOLVED IN THE 2015 MODEL. NO SUCH LUCK. BUYER BEWARE UNLESS YOU ARE READY TO HAVE YOUR BRAND NEW MDX REPAINTED! *TR
Air bags, Nov 12, 2014
MY BRAND NEW 2015 MDX HAD SIGNIFICANT GAPS (APPROX 1/2 INCH) BETWEEN THE DASH WHERE IT MEETS THE BASE OF THE A-PILLARS AND THE A-PILLAR/AIRBAG COVERS WERE OUT OF ALIGNMENT ALONG FRONT EDGE OF WINDSHIELD. WHEN I ASKED THE SERVICE WRITER ABOUT IT HE DISCOURAGED ME FROM HAVING THE PROBLEM ADDRESSED OR CORRECTED BECAUSE THEY WOULD HAVE TO REMOVE THE DASH TO RESOLVE THE PROBLEM AND IT MIGHT CAUSE OTHER PROBLEMS AND RATTLING LIKE I WAS ALSO EXPERIENCING WITH THE PASSENGER DOOR. AFTER SEVERAL VISITS REGARDING SEVERAL OTHER PROBLEMS I SPOKE TO SERVICE MANAGER WHO SAID I SHOULD HAVE THE PROBLEM ADDRESSED. IT SEEMED TO ME THAT THE A-PILLAR COVERS WERE UNSECURED AT THE BASE AND ASIDE FROM THE AESTHETIC ISSUE, IN THE EVENT OF A SERIOUS ACCIDENT THE AIR BAGS MAY NOT DEPLOY PROPERLY OR THE ENTIRE COVER MAY BE PROPELLED INTO THE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. I DO NOT KNOW HOW THESE GAPS WERE MISSED BY ACURA QUALITY CONTROL. I HAVE NOTICED SEVERAL VEHICLES WITH VARYING DEGREES OF IMPROPER ALIGNMENT OF THESE COVERS ALTHOUGH NONE AS SERIOUS AS MINE. I HAVE ONLY INSPECTED A FEW BUT THIS MIGHT BE A PROBLEM WITH A LARGE NUMBER OF VEHICLES BASED ON THE POOR QUALITY CONTROL EXHIBITED IN MY MDXS AND NUMEROUS OTHER ISSUES WITH THE MDX SINCE 2014. I THINK THIS ISSUE AND ACURA'S QUALITY CONTROL PROCESS SHOULD BE INVESTIGATED ASAP TO DETERMINE WHETHER THIS PROBLEM POSES A RISK OF INJURY OR DEATH TO THE OCCUPANTS OF THE MDX. *TR
Visibility/wiper, Oct 26, 2014
FIRST USE MOVING VISOR TO DRIVER- SIDE WINDOW, VISOR BROKE LOOSE DROPPING TO BLOCK ROAD VIEW WHILE DANGLING FROM POWER CORD. STARTLED DRIVER WHILE BLOCKED VIEW CAUSED LOSS OF CONTROL TO MEDIAN WHILE TRAFFIC AVOIDED ACCIDENT BY SWERVING TO SHOULDER. PASSENGER SIDE VISOR SIMILARLY FAILED ON FIRST USE TWO DAYS LATER. THIS DEFECT IS GOING TO KILL SOMEONE IF NOT RECALLED AND CORRECTED. *TR
Power train, Oct 20, 2014
THE ACURA MDX 2015 CAN BE TURNED OFF WHILE IN DRIVE AND THE CAR ROLLS BACKWARDS AS IF IN THE NEUTRAL POSITION. PULL INTO A PARKING SPACE AND FORGET TO PUT THE CAR IN PARK, BUT PUSH THE ENGINE START BUTTON TO TURN OFF THE CAR. THE CAR WILL ROLL BACKWARDS. THE CAR DOES NOT LOCK INTO PLACE. THIS IS A SERIOUS SAFETY CONCERN IF A PERSON WAS BEHIND THE CAR THEY WOULD GET RUN OVER. THE ACURA CORPORATE OFFICE TOOK THE INFORMATION AND TOLD ME TO CALL THE DEALER. THE DEALER SAID THAT THIS IS A KNOWN FEATURE OF THE NEW CAR. *TR