2016 Acura MDX
Problems, recalls and owner-reported issues
Engine is the leading concern among 374 owner complaints filed for this model year. This is the highest complaint count among 24 MDX model years with reports.
Of the 2016 reports, 10 involved a crash and 5 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Structure, frame and membersJun 4, 2026
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Campaign 26V365000 on NHTSA.gov
Exterior lightingApr 17, 2025
Honda (American Honda Motor Co.) is recalling certain 2014-2020 Acura MDX vehicles. Moisture may enter the tailgate lid light assembly and wiring harness, which can cause the interior and exterior lights to fail, including the lid lights, position lights, license plate lights and taillights.
Vehicle lights that fail to illuminate can decrease visibility and increase the risk of a crash.
Dealers will inspect the wiring and install a fuse harness, replace the lid light, and repair the body dust sealer, as necessary, free of charge. Owner notification letters were mailed May 30, 2025. Owners may contact Acura's customer service at 1-800-382-2238. Acura's number for this recall is FLI. Vehicles included in this recall that were previously repaired under NHTSA recall number 19V-256 will need to have the new remedy completed.
Campaign 25V259000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpDec 18, 2023
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Campaign 23V858000 on NHTSA.gov
Engine and engine cooling, engine, hard parts internal/mechanicalNov 13, 2023
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
Dealers will inspect and repair, or replace the engine as necessary, free of charge. Owner letters were mailed March 28, 2024. 2016-2017 Acura MDX owner letters were mailed November 1, 2024. 2016-2020 Acura MDX owner letters are expected to be mailed in mid-December 2024. Honda began mailing owner notification letters as of March 18, 2024. 2015-2016 Acura owner letters are expected to be mailed mid-December 2024, 2018 Acura TLX owner letters are expected to be mailed the end of March/early April 2024, 2019 Acura TLX owner letters are expected to be mailed mid-May 2024, 2020 Acura TLX owner letters are expected to be mailed mid-June 2024, and 2016-2020 Acura MDX owner letters are expected to be mailed January 27, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XG1 and GG0.
Campaign 23V751000 on NHTSA.gov
Exterior lighting, tail lightsMar 28, 2019
Honda (American Honda Motor Co.) is recalling certain 2014-2019 Acura MDX and 2017-2019 Acura MDX Sport Hybrid vehicles. Moisture may enter the tailgate lid lights, possibly causing a loss of the tailgate lid lights and the taillights.
Loss of the taillights reduces the vehicle's visibility, increasing the risk of crash.
Acura will notify owners, and dealers will modify the tailgate lid lights and install updated gaskets and a wiring sub-harness or will replace both tailgate lid lights. The repairs will be performed free of charge. The recall began May 7, 2019. Owners may contact Acura customer service at 1-888-234-2138. Acura's number for this recall is M49.
Campaign 19V256000 on NHTSA.gov
Fuel system, other, delivery, fuel pumpJan 29, 2019
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Reduced fuel pump performance can result in an engine stall, increasing the risk of crash.
Honda will notify owners, and dealers will update the fuel injection engine control unit (FI-ECU) software and, if necessary, replace the fuel pump, free of charge. The recall began March 25, 2019. Owners may contact customer service at 1-888-234-2138. Acura's recall number for this recall is P3W. Honda's recall number for this recall is N3X.
Campaign 19V060000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJun 9, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
A fuel leak in the presence of an ignition source may result in a fire.
Honda will notify owners, and dealers will replace the fuel tanks, free of charge. Owners may contact Honda/Acura customer service at 1-888-234-2138. The recall began on July 29, 2016. Honda's numbers for this recall are KA9 (Honda vehicles) and KB0 (Acura vehicles).
Campaign 16V417000 on NHTSA.gov
Representative owner complaints: vehicle speed control
19 reports, newest first. Show all
Steering, Vehicle speed control, Engine, Oct 28, 2025
The vehicle frequently experiences problems while idling at red lights or stop signs. Specifically, the engine suddenly shuts off after displaying a message that "Idle Mode is unavailable." This has occurred multiple times, and on five separate occasions, the vehicle became completely immobile, requiring towing to the nearest mechanic. Initially, I had the flywheel and starter motor replaced, which cost me approximately $5,000. However, just three months later, the same issue reappeared. Most recently, while driving home from work, the idle mode failed again at a stop sign, and the engine stopped running. I contacted Acura/Honda regarding this issue, but they informed me that it is not their responsibility. At this point, I am unsure how to proceed or where to seek a reliable fix, and I am concerned about the safety implications of this recurring failure.
Vehicle speed control, Engine, Feb 9, 2025
My Acura mdx 2016 is well maintained, only 42500 miles,bought brand new from dealer, problem started 6 months ago, accelerator, rpm goes up even on 20 miles driving, and car just stops and gear goes to park mode..dealer inspected, they said transmission needs to be replaced, contacted NCDS, their respond I passed the warranty of 7 years, not covered. Dealer charging 7100 to fix issues.
Electrical system, Vehicle speed control, Engine, Nov 10, 2022
First on off glitching when ever accessory mode is used WHILE IN MOTION, FIRST BRAKELIGHT HAD WARNING THEN WARNING ABOUT TRAILER STABILITY ASSIST. WHEN I WENT IN REVERSE, THE WHOLE DASHBOARD INCLUDING THE NAVIGATION SCREEN WENT BLACK AND THE CAR FELT LIKE THE ENGINE STOPPED. THIS HAPPENED A FEW TIMES. I DON'T THINK THE ENGINE ACTUALLY STOPPED THOUGH BECAUSE I DID NOT HAVE TO RESTART THE CAR. THE BRAKE LIGHT ERROR MESSAGE HAS OCCURRED DRIVING FORWARD AS WELL, BUT NOT ACCOMPANIED BY THE BLACKOUT OF THE DASH AND NAV PANEL. Steering becane stiffer ALL OF THIS HAPPENED WHILE IN MOTION.
Power train, Vehicle speed control, Forward collision avoidance, Mar 6, 2021
WHILE DRIVING WITH ADAPTIVE CRUSE CONTROL ON, I WAS APPROACHING SLOWER VEHICLE. I WANTED TO GO AROUND IT WITHOUT BREAKING. WHILE DRIVING ALREADY ON HIGH SPEED (70M/H) I PRESS ACCELERATION PEDAL SO I CAN SAFELY GO AROUND SLOWER VEHICLE. I WAS HALF WAY INTO PASSING LINE (LAST LEFT LINE), THERE WAS A CAR ALREADY BEHIND ME APPROACHING WITH HIGHER SPEED, WHEN I SUDDENLY COMPLETELY LOST POWER AND LOTS OF LIGHTS ILLUMINATED ON THE DASH. CAR BEHIND ME NOTICE THAT I START LOOSING SPEED RAPIDLY SO HE START BRAKING THAT I COULD HEAR HIS TIRES. I DIDNT KNOW WHAT TO DO SO I JUST KEPT GOING TO EMERGENCY STOPPING LINE WHERE I ALMOST CRASH INTO THE CONCRETE DIVIDER. I MANAGE TO STOP VEHICLE SAFELY BY PURE LUCK. AFTER STOPPING I NOTICE THAT CAR IS NOT SHIFTING, AND SH-AWD SYSTEM, BLIND SPOT ASS, EMISSION SYSTEM AND TRANSMISSION SYSTEM FAULT LIGHTS CAME ON. I CALLED INSURANCE AGENT TO SEND ROAD SIDE ASSISTANCE, BUT WHILE WAITING ON THE CALL I START THE CAR AGAIN (LIKE 15MIN AFTER THIS INCIDENT) AND ALL LIGHTS WERE STILL ON EXCEPT TRANSMISSION. I TRIED CAR AND IT WAS SHIFTING NORMALLY NOW, EXCEPT SH-AWD WAS NOT WORKING (I DIDNT HAVE POWER TO THE REAR DIFFERENTIAL). THIS COULD BE VERY TRAGIC EVENT IF BOTH ME AND THE DRIVER BEHIND ME DIDNT REACT PROPERLY. I HAD TWO MORE PASSENGERS IN THE CAR, FROM WHICH ONE WAS 15 MONTHS OLD CHILD. I WAS READING THAT THIS COULD BE TRANSMISSION SYSTEM UPDATE ISSUE, BUT MY DEALER DID UPDATE TRANSMISSION ALREADY.
Vehicle speed control, Engine, Fuel/propulsion system, Mar 6, 2020, crash
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN DRIVING OVER A SPEED BUMP THE VEHICLE ACCELERATED INDEPENDENTLY AND IMPACTED THE VEHICLE IN FRONT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. AIR BAGS DID NOT DEPLOY. THE CONTACT STATED SHE WAS NOT INJURED. THE CONTACT STATED THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES BUT WAS NOT AWARE IF MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN INDEPENDENT COLLISION CENTER. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE CONTACT ALSO MENTIONED AFTER THE ACCIDENT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER) AT NORRIS ACURA (8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043) ON 10/11/2019. THE CONTACT STATED AFTER THE RECALL REMEDY THE VEHICLE HAD A FUEL LEAK. THE DEALER WAS CONTACTED, HOWEVER STATED SHE WOULD BE REASONABLE FOR DIAGNOSES AND REPAIRS FEES. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,053.
Vehicle speed control, Feb 27, 2020
THE DESIGN DEFECT ON THIS ACURA IS THAT THE VEHICLE SUFFERS FROM "SUDDEN ACCELERATION," AFTER DEPRESSING THE ACCELERATOR THE VEHICLE CONTINUES TO ACCELERATE FOR VARIOUS SECONDS. THE SAME ISSUE HAPPENS WHEN THE VEHICLE SLOWS DOWN AFTER PRESSING THE BRAKE WHEN ARRIVING TO AN INTERSECTION, AFTER RELEASING THE BRAKE WHEN GETTING READY TO STOP THE VEHICLE WILL CONTINUE TO ACCELERATE, CAUSING A TREMENDOUS HAZARD AND RISK OF DEATH FOR AN ACCIDENT TO PEOPLE IN OTHER VEHICLES, PEDESTRIANS, AND OCCUPANTS OF THE VEHICLE ITSELF. I TOOK THE VEHICLE FOR REPAIR AT YOUR ACURA DEALERSHIP IN MISSION VIEJO, CALIFORNIA (SEE ENCLOSED BACK UP DOCUMENTS), AND THE SERVICE SPECIALIST FROM ACURA RECOMMENDED ME TO PAY FOR ADDITIONAL SERVICES OVER AND BEYOND MY STILL EXISTING WARRANTY (WARRANTY IS VALID UNTIL 03/2020), LIKE A SOFTWARE UPDATE AND AN TRANSMISSION FLUSH, STATING IT WOULD REPAIR THE CONDITION. WELL, THE CONDITION WAS NEVER FIX AND THE RISK OF ACCIDENT STILL REMAINED. I TOOK THE VEHICLE ON A SECOND OCCASION TO THE SAME DEALERSHIP, AND THIS TIME, SINCE THEY HAVE ALREADY TAKEN MY MONEY ON THE PREVIOUS SERVICE, DECLINED TO DO ANY MORE REPAIRS ARGUING THAT CONDITION (SUDDEN ACCELERATION) IS NOT CONSIDERED HAZARDOUS BY ACURA USA, AND THAT IT HAPPENS TO OTHER ACURA VEHICLE WITH THIS TYPE OF TRANSMISSION, AND THEREFORE THEY WOULDN'T DO ANYTHING TO FIX IT. ON THIS SECOND TIME I RECORDED THE CONVERSATIONS WITH THE SERVICE CONSULTANTS AND WITH THE SERVICE MANAGER, IN CASE I HAD TO ESCALATE THIS ISSUE FURTHER LIKE I'M DOING NOW OR TAKE FURTHER LEGAL ACTIONS IN THIS REGARD. I ALSO HAD MULTIPLE PHONE CONVERSATION WITH THE ACURA CLIENT RELATIONSHIPS, STATING MY ISSUE AND YOUR REPRESENTATIVES DIDN'T OFFER ANY HELP, THEY ONLY INDICATED I'D HAVE TO DEAL WITH DEALERSHIP DIRECTLY, EVEN THOUGH HE'S A REPRESENTATIVE OF THE NAME, ACURA USA. (SEE ENCLOSED LETTER TO YOU FOR MORE INFORMATION)
Power train, Vehicle speed control, Dec 2, 2019
NOVEMBER 10, 2019 TRAVELING ON HIGHWAY AT ~65 MPH, PRESSED ACCELERATOR TO PASS CAR AND VEHICLE WOULD NOT SPEED UP...FELT LIKE THE CAR WAS IN NEUTRAL. AFTER ABOUT 7 TO 10 SECONDS THE TRANSMISSION FINALLY KICKED IN AND THE CAR ACCELERATED. IF THIS HAPPENED ON A 2 LANE ROAD THE LACK OF TRANSMISSION DELIVERING POWER TO WHEELS COULD HAVE RESULTED IN A HEAD ON COLLISION. SERVICE APT SCHEDULED WITH ACURA DEALERSHIP WHERE PURCHASED AND WAS TOLD THEY COULD FIND NO 'CODES' OR ALERTS IN CARS COMPUTER AND THAT THEY FOUND NOTHING WRONG. THE DID SAY THEY REPROGRAMMED THE TRANSMISSION SOFTWARE...BUT THEY HAVE DONE THAT 2 OTHER TIMES. CAR HAS ONLY 35K MILES ON IT AND WE HAVE BROUGHT CAR INTO ACURA DEALERSHIP 4 TIMES TO ADDRESS THE HARSH SHIFTING OF TRANSMISSION AND TOLD THEM EACH TIME WE FELT IT WAS A SERIOUS SAFETY CONCERN. THE ABOVE INCIDENT OF NO POWER WHEN ATTEMPTING TO PASS ON HIGHWAY IS THE FIRST TIME THAT HAS HAPPENED..BUT IS A VERY SERIOUS CONCERN. WE WERE TOLD FOR THE 3RD TIME THAT THE HARSH SHIFTING AND GEAR-WANDERING WAS A 'CHARACTERISTIC' OF THIS MAKE / MODEL CAR AND THAT ACURA HAS BEEN TRYING TO ADDRESS THE ISSUE WITH TRANSMISSION SOFTWARE UPDATES. I HAVE SEEN MANY ONLINE COMPLAINTS OF THE "GEAR-WANDERING' TRANSMISSION ISSUE ONLINE AND HAVE ALSO READ SIMILAR SAFETY COMPLAINTS OF CAR LOSING TRANSMISSION POWER AT HIGHWAY SPEEDS. PLEASE THOUGHTFULLY REVIEW THIS COMPLAINT AND CONTACT ME IF YOU NEED ADDITIONAL INFORMATION. WE FIRMLY BELIEVE THAT THE KNOWN REPORTED ISSUES OF THE 2016 ACURA MDX SHAWD TRANSMISSION PROBLEMS ARE A HUGE SAFETY ISSUE. THIS 7 SEATER SUV IS DRIVEN BY MANY FAMILIES!
Vehicle speed control, May 25, 2019
TRANSMISSION SHIFTING HARD. I ALSO HEAR AND FEEL A GRINDING SOUND. WHEN SHIFTING ON THE LOWER GEARS, IT SHIFTS HARD. I HAVE READ THAT THERE IS A BULLETIN ON THIS BUT NO RECALL YET. THERE HAVE BEEN MANY COMPLAINTS. BULLETIN TSB NO. 15-054. HOW MANY COMPLAINTS ARE NEEDED BEFORE A RECALL IS ISSUED?
Power train, Vehicle speed control, Engine, Apr 24, 2019
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Vehicle speed control, Mar 17, 2019
AT ACCELERATED SPEED ON THE INTERSTATE THE CAR STALLS AND RPMS GO UP. THE LAST TIME IT HAPPENED THE ENGINE LIGHT CAME ON. I PULLED OVER AND TURNED IT OFF FOR A FEW MINUTES. WHEN I TURNED IT BACK ON THE LIGHT WAS OFF AND THE RPMS WERE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. THIS HAS HAPPENED AT LEAST 6 TIMES.
Power train, Vehicle speed control, Feb 26, 2019
WHILE CRUISING AT ABOUT 70MPH ON THE INTERSTATE, I ATTEMPTED TO ACCELERATE AND THE VEHICLE RPM WOULD DROP TO ABOUT 1000 RPM AND NOT ALLOW ME TO CONTROL THE ACCELERATION. REGARDLESS OF VARIOUS ATTEMPTS TO ACCELERATE THE VEHICLE CONTINUE TO LOSE MPH. AFTER 5-10 SECONDS, I WAS FINALLY ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS HAS HAPPEN ON ABOUT 6 OCCASIONS SINCE I PURCHASED THE VEHICLE IN 2015. I'VE ATTEMPTED TO HAVE THIS ISSUE RESOLVED AT THE DEALERSHIP SERVICE. ON EACH OCCASION THEY STATED A SOFTWARE FIX WOULD CORRECT THE PROBLEM BUT THIS CONTINUES. I'VE ALSO HAD THE ISSUE OCCUR WHILE DRIVING ABOUT 40MPH ON THE CITY STREET. I WAS TOLD BY ONE DEALERSHIP (THE ABOVE INCIDENT OCCUR WHILE MORE THAN 500 MILES FROM HOME)THAT THIS APPEARS TO BE A TRANSMISSION ISSUE AND THAT IT WOULD NEED TO BE REPLACED TO RESOLVE AND WOULD BE COVERED BY WARRANTY, THIS DEALERSHIP PROVIDED ME A COMPUTER CODE FROM MY VEHICLE. MY CURRENT HOME DEALERSHIP CONTINUES TO STATE IT IS ONLY A SOFTWARE ISSUE, DESPITE THE FACT THAT I HAD BROUGHT MY VEHICLE IN FOR MAINTENANCE 2-DAYS PRIOR TO MY TRIP AND A SOFTWARE UPDATE WAS PERFORMED. THE FIRST TIME THE OCCURRED MY VEHICLE HAD LESS THAN 20,000 MILES, THE VEHICLE CURRENTLY AS ABOUT 77,000 MILES
Power train, Vehicle speed control, Service brakes, Jan 4, 2019
I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THINK BEFORE IT DOES ANYTHING. I HAVE AN APPT SCHEDULED WITH ACURA TOMORROW TO SEE WHAT CAN BE DONE TO FIX THIS OTHERWISE I AM TAKING THIS SUV BACK TO THE DEALER FOR ANOTHER CAR. I AM VERY DISAPPOINTED WITH ACURA FOR MAKING THIS KIND OF A TRANSMISSION AND I WISH I HAVE KEPT MY BMW.
Vehicle speed control, Other or unspecified, Aug 12, 2018
THE LETTERS ON THE SHIFTING CONTROLS ARE WEARING OFF WITH NORMAL USE CREATING AN UNSAFE CONDITION AS IT IS BECOMING UNCLEAR WHICH SHIFT BUTTONS PUT THE VEHICLE IN PARK. THIS HAS OCCURRED ON BOTH MY 2016 HONDA VEHICLES. HONDA HAS ACKNOWLEDGED THIS ISSUE BUT ONLY OFFERS TO PAY ONE HALF OF THE COST OF CORRECTING THIS DANGEROUS ISSUE.
Power train, Vehicle speed control, Jul 19, 2018
9 SPEED TRANSMISSION LURCHES FORWARD WHEN TRYING TO STOP - SENDING THE CAR FORWARD WHILE TRYING TO BRAKE. HAPPENS WHEN THE CAR SHOULD SHIFT BETWEEN GEARS 3-2 AND 1-2/2-1. ACURA DEALERSHIP SAID IT'S THE FUEL SAVER ONCE, NORMAL THE SECOND TIME, AND UPDATED THE TCM/PCM ANOTHER. THERE IS NO ONE ADDRESSING THIS WHEN IT COULD SEND MY CAR INTO ANOTHER CAR WHEN TRYING TO STOP. THE LAST TIME I DROVE IT ON SUNDAY 7/15 I WAS SLOWING DOWN TO TURN INTO A SHOPPING CENTER, GOING AROUND 20MPH WHEN THE CAR JERKED FORWARD, SNAPPING MY NECK FORWARD 12"-14" THEN BACK AGAIN. THE CAR IS AT THE DEALERSHIP NOW WITH THE SERVICE ADVISER SAYING THE LURCHING IS THE FUEL SAVER AND THAT ACURA WON'T PAY FOR A WARRANTIED ITEM UNLESS THE SERVICE LIGHT/CODES ARE THERE.
Vehicle speed control, May 4, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS SHIFTED BETWEEN THE FOURTH AND FIFTH GEARS, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DID NOT ACCELERATE FOR ABOUT TWO SECONDS. THE VEHICLE WAS TAKEN TO ACURA OF MODESTO (4325 MCHENRY AVE, MODESTO, CA 95356, (209) 527-7000) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.
Power train, Vehicle speed control, Engine, Nov 28, 2017
I WAS MAILED A LETTER ABOUT A WARRANTY EXTENSION FOR MY ASSOCIATED VIN. I DEFINITELY HAVE EXPERIENCED ASSOCIATED ISSUES WITH MY MDX. AFTER CALLING THE ACURA DEALERSHIP ON 11/24/17, I WAS GIVEN AN APPOINTMENT FOR 11/28/17 AND I WAS TOLD THEY WOULD INSPECT MY CAR OVER 2 DAYS AND PROVIDE A LOANER CAR. MY EXPERIENCE WAS "TO SAY THE LEAST" THE INVERSE; EXTREMELY DISAPPOINTING. THE SERVICE TECHNICIAN TOOK MY CAR FOR A TEST DRIVE AND TOLD ME NOTHING WAS WRONG. IN ADDITION, THE SERVICE TEAM WAS EXTREMELY UNPROFESSIONAL AS ONCE AGAIN, THE CUSTOMER WAS WRONG. PLEASE ADVISE ABOUT THE NEXT STEPS FOR SERVICE. I AM EXTREMELY DISAPPOINTED WITH ACURA UNWILLINGNESS TO LISTEN TO THE CUSTOMER. I DID TAKE THE CAR FOR SERVICE ASSOCIATED WITH THIS ISSUE ABOUT A MONTH PRIOR. OVERALL PROBLEM IS MANY TIMES I EXPERIENCE SHIFTING AND ACCELERATING HESITATION THAT IS JERKY. WHICH INDICATES A PROBLEM WITH THE TRANSMISSION: THIS IS WHAT THE WARRANTY EXTENSION STATES .... THE TRANSMISSION SHIFTS POORLY.
Vehicle speed control, Engine, Feb 22, 2017
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
Vehicle speed control, Other or unspecified, Jul 3, 2016
WE BOUGHT A BRAND NEW 2016 ACURA MDX MODEL AND WITHIN FEW MONTHS, STARTED HAVING TRANSMISSION PROBLEMS. THE CAR WOULD START STALLING IN THE MIDDLE OF THE ROAD AND COULD NOT ACCELERATE TO PICK UP SPEED. THIS HAPPENED IN A MAJOR HIGHWAY WHEN IT SUDDENLY STALLED AND COULD NOT PICK UP SPEED. FELT LIKE HAVING NO CONTROL OF CAR SPEED. THE D LETTER ON DASHBOARD STARTED FLASHING AND ALSO SHOWED BLIND SPOT MONITOR REPORT FAILURES. TOOK THE CAR TO DEALER FIRST TIME AND THEY COULD NOT FIND ANYTHING AND SAID IT SHOULD NOT HAPPEN AGAIN. THE SECOND TIME HAPPENED IN A SHORT PERIOD OF TIME. TOOK IT TO DEALER AND HE SAID ITS FIXED AND KEPT CAR FOR FEW DAYS. WITHIN VERY FEW DAYS THE PROBLEM HAPPENED AGAIN. APART FROM THIS, THE CAR WHEN PUT IN DRIVE FROM PARK WOULD START GOING BACKWARDS WITH LITTLE UPHILL WHICH ALMOST GOT ME IN AN ACCIDENT ON THE HIGHWAY. I FELT VERY UNSAFE TO DRIVE THE CAR ON A HIGHWAY DUE TO THESE SAFETY CONCERNS AS THERE WAS A POTENTIAL FOR ACCIDENTS AND INJURY TO SOME ONE. WE DEMONSTRATED THIS TO DEALER THE THIRD TIME. WE CALLED CLIENT SERVICES OF ACURA MANUFACTURER AND OPENED A CASE. THE REGIONAL MANAGER MENTIONED THEY WILL LOOK INTO THE ISSUES. WE HAD A LONG ROAD TRIP PLANNED AND WE WERE DEPENDENT ON THIS CAR AS IT WAS A FAMILY CAR BUT FELT VERY UNSAFE. THE CLIENT SERVICES OF ACURA HAD COMPLETE LACK OF EMPATHY AND WAS UNWILLING TO DO ANYTHING. HE KEPT STRESSING THAT WE NEED TO PICK UP THE CAR AND RETURN THE LOANER CAR ALTHOUGH WE HIGHLIGHTED THE SAFETY CONCERNS. WE ARE COMPLETELY DISAPPOINTED WITH ACURA AND STILL FEEL UNSAFE WITH THE CAR NOT KNOWING WHAT WILL HAPPEN NEXT.
Vehicle speed control, Equipment adaptive/mobility, Service brakes, Sep 9, 2015, crash
FORWARD/FRONT COLLISION MITIGATION BRAKING SYSTEM DIDN'T ENGAGE ENOUGH TO REDUCE OR AVOID IMPACT OF THE COLLISION. MY VEHICLE TOOK A RIGHT TURN AT ABOUT 20-25 MPH AND TRAVELLED LESS THAN 2-2.5 CAR LENGTH BEFORE GETTING ONTO THE CURB AND HITTING AN IRON PILLAR ABOUT 2 FEET HIGH ON SIDE WALK. IT WAS A SIDE FRONTAL COLLISION AND THE PASSENGER SIDE FRONT WHEEL DIRECTLY HIT THE IRON PILLAR. THE VEHICLE SPEED WASN'T REDUCED TO MITIGATE IMPACT/DAMAGE FROM THE COLLISION AND VEHICLE TOOK FULL IMPACT OF THE COLLISION. THE FORWARD/FRONT COLLISION MITIGATION BRAKING SYSTEM MUST BE EVALUATED TO ASSESS SUITABILITY TO AVOID COLLISION WITH OBJECTS OF LOW HEIGHT.