2017 Airstream Basecamp
Problems, recalls and owner-reported issues
Structure is the leading concern among 3 owner complaints filed for this model year. This is the 2nd highest complaint count among 4 Basecamp model years with reports.
What owners report most often
Recalls and investigations
Visibility, glass, side/rearDec 15, 2022
Airstream Inc. (Airstream) is recalling certain 2017-2022 Basecamp 16, and 2021-2022 Basecamp 20 travel trailers. The adhesive bond between the glass and metal frame of the entry door window can fail, causing the glass to separate from the frame.
A window glass that detaches from the trailer can increase the risk of injury or crash.
Dealers will test the windows and replace, as necessary, free of charge. Owner notification letters were mailed February 9, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411. This recall is an expansion of recall number 20V-349.
Campaign 22V932000 on NHTSA.gov
Equipment, appliance, air conditionerMar 19, 2021
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp travel trailers. The mounting bolts that secure the air conditioner to the roof may loosen or break, allowing the air conditioner to separate from the trailer.
A separated air conditioner can become a road hazard, increasing the risk of a crash or injury.
Airstream will notify owners, and dealers will inspect the air conditioning mounting bolts are secure and replace if necessary, as well as install additional foam support blocks, free of charge. The recall began May 7, 2021. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Campaign 21V195000 on NHTSA.gov
Visibility, glass, side/rearJun 12, 2020
Airstream, Inc. (Airstream) is recalling certain 2017-2018 Basecamp travel trailers. The adhesive bond between the glass and the metal frame of the entry door window may fail, allowing the glass to separate while the trailer is moving.
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
Airstream will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary and installing updated adhesive strips to all windows, free of charge. This recall began August 3, 2020. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111, extension 7401 or 7411.
Campaign 20V349000 on NHTSA.gov
Equipment, other, labelsMay 24, 2019
Airstream, Inc. (Airstream) is recalling certain 2017-2020 Basecamp trailers. The Tire Placard is lacking the trailer's spare tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selections and Rims."
The lack of information on the Tire Placard may lead an owner to unintentionally install the wrong size spare tire, affecting the vehicle control and handling, increasing the risk of crash.
Airstream will notify owners, and will provide corrected labels, free of charge. The recall is expected to begin July 23, 2019. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 extension 7401 or 7411.
Campaign 19V397000 on NHTSA.gov
Suspension, rear, axle, non-powered axle assemblyMar 9, 2017
Airstream Inc. (Airstream) is recalling certain 2017 Base Camp recreational trailers. When the trailer is heavily loaded, the axle travel may allow the tires on these vehicles to contact the plastic liner of the wheel well or fender, possibly resulting in tire failure.
Tire failure can increase the risk of a crash.
Airstream will notify owners, and dealers will replace the axle to limit the axle travel, free of charge. The recall began on April 13, 2017. Owners may contact Airstream customer service at 1-937-596-6111, extension 7401 or 7411.
Campaign 17V155000 on NHTSA.gov
Representative owner complaints: structure
2 reports, newest first. Show all
Structure, Visibility/wiper, Mar 11, 2022
The passenger side window that is part of the door started to come off. I was able to catch it coming loose in time to prevent it from coming completely loose. A Google search reveals that this is not an uncommon occurrence with the airstream basecamp models. There are several reports online from previous owners. We were lucky that the window didn’t come off during transit! I’ve called airstream dealer in Seattle several times but customer service won’t return my calls.
Structure, Other or unspecified, Nov 3, 2017
SIDE DOOR GLAZING BLEW OFF TRAILER ON I-75 FLORIDA. VEHICLE AND TRAILER SPEED AT 70 MPH ON INTERSTATE HIGHWAY. THE VIN HAS NO INFO. NO NONE REASON FOR FAILURE. *DT *TP