2011 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 732 owner complaints filed for this model year. This is the 2nd highest complaint count among 10 Cruze model years with reports.
Of the 2011 reports, 38 involved a crash and 20 involved a fire. 39 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Campaign 11V273000 on NHTSA.gov
Steering, gear box, shaft sectorMay 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Campaign 11V270000 on NHTSA.gov
SteeringApr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V221000 on NHTSA.gov
Representative owner complaints: engine
295 reports, newest first. Show all
Power train, Service brakes, Engine, Jul 1, 2022
I drive daily taking 2 freeways. I stopped at the traffic light and the car felt like shaking. Stabilitrack warning and traction control warning light and messages appeared on the screen and also the check engine light turned on, and ABS too. Break pedal was really hard to push and breaks were not working (i was not reducing speed at all) and it felt like the engine loose power and the car felt rough while driving. I was approaching to another traffic light and it was a red light so I prepared to decrease my speed and stop to wait for the green light. When I placed my foot and pressed the break pedal, it was hard. I was pushing it hard but the pedal did not respond, it was very hard and not moving at all and I was almost on the intersection, which always has heavy traffic with cars, 18 wheeler trucks and delivery trucks and more because its an industrial zone and Amazon and UPS are on this avenue along with other major companies. I could be involved and be responsible for a really bad crash if the light wouln't turn green on time. Fortunately it changed to the green light and I was in the very front. After this, I tried to go to the side if the road but there was a sidewalk and it was a no parking zone with no space/edge to park In case of emergency. I drove slowly with my emergency lights on and moved to the right lane until I found a space to stop. The car was shaking really bad, same lights on the dash were on and messages on the control panel did not change or disapear. The car was still moving when the engine suddenly stopped working while I was driving it. Music was playing and all lights worked so I knew it wasn't the battery. This situation was so scary that I was afraid to drive my car. I did not want to cause an accident resulting in injury to myself, others or any fatality. I've always taken my car to service and to be fixed in chevrolet. My car shook a little since 2020 and chevy guys don't know the reason. Total is about $2800 to get it fixed.
Engine and engine cooling, Mar 28, 2022
The contact owns a 2011 Chevrolet Cruze. The contact stated that while operating the vehicle, the odor of engine oil was present inside the cabin of the vehicle. Additionally, oil was leaking from the engine compartment onto the floor of the garage. The vehicle had been serviced on multiple occasions for the failure by an independent mechanic who replaced the oil pan and oil reservoir however, the failure persisted. The local dealer and manufacturer were notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 12V288000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 100,000.
Vehicle speed control, Engine, Dec 27, 2021
As I was on the highway, I was unable to pick up speed without feeling resistance! After awhile I couldn’t go past 25 mph and my car eventually gave out before I made it home. I had to call a tow to have them tow me to my park lot! A couple days went by and my car was able to drive through the parking and park in different spots. I am not sure what the problem may be but I just bought this car and it has been causing unsafe issues for about a year now! Please help!
Engine, Dec 23, 2021
i have an oil leak coming from the valve cover gasket ,,it is a brand new genuine cover and gasket so oil is falling on the drive belt which breaks pretty quickly while driving I heard that it might be an issue with the pcv check valve inside the manifold Apparently many customers complaints about this issue and no recall yet
Electrical system, Engine, Nov 29, 2021
Every year there’s always a issue with oil leakage resulting into smoke coming out of my car, another thing is my car starts to hesitate literally once a year. This has been happening since I purchased my car in February of 2015
Engine, Oct 27, 2021
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, there was smoke coming from under the hood and a burning odor was detected. The vehicle was taken to an independent mechanic and diagnosed with oil leakage from the valve cover gasket. The vehicle was not repaired. The contact scheduled an upcoming appointment for diagnosis with the dealer. The vehicle had a Manufacturer Recall N202299080 (Special Coverage Camshaft Cover Replacement) performed in 2019. However, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Power train, Service brakes, Engine, Oct 22, 2021
Unknown. When stopping then going to accelerate again the engine acts like it’s in nuetrual and revs the engine up then causing it to jerk forward. This happens at almost every stop.
Vehicle speed control, Engine, Jun 22, 2021
The car cuts out and jerks (has no power) (no warning lights) when accelerating or staying at a steady speed with engine light coming on or flashing. I've reported to dealership. So far, Don't know the cause of problem.
Engine, May 25, 2021, fire
The car overheated out of nowhere. Oil busted out of the compartment it’s supposed to be held in and got all over my mechanical parts inside the vehicle. My car caught on fire from the bottom where the engine and transmission are. The car started rattling and giving me warnings to get out of the vehicle because the vehicle was unsafe. It gave me the warning that the engine is idle, Engine locked up, and also an coolant issue. The car didn’t have issues before this. I literally had to jump out of the car with my family. The warning light for the engine and coolant came on. There hasn’t been In problems prior to this other than changing a sensor. The insurance was notified and don’t have a solution. We’re trying to figure out what to do because it’s not driveable. Going to contact Chevy dealer or GM as well.
Air bags, Other or unspecified, Engine, May 20, 2021
Real bad oil leak my oil been leaking for months and a intake manifold code P2076 I really need this problem fix. I done spend a lot of money getting this car repaired everytime I get this Chevy Cruze out the shop something else wrongs I can’t out no more money into this car too many car problems I haven’t drove this car in 3 weeks because I was driving somewhere and white smoke started coming out the tailpipe bad somebody called the fire department and police on me that’s how bad the smoke was coming out the tailpipe mind you I had just got the car out the shop i had got code P0303 fix this car cost me alot of money I got alot of repairs done on this car
Engine, Feb 7, 2021
AFTER I DID AN OIL CHANGE ON MY CAR IT BEGAN TO LEAK A LITTLE AND BUILD UP ON THE UNDERCARRIAGE SHIELD OF THE CAR THEN LEAVING A SMALL PUDDLE
Electrical system, Other or unspecified, Engine, Dec 12, 2020
THE CAR IS HESITATING AFTER STOPPING WHETHER ITS A LIGHT OR SIGN ALSO HAS WHILE IN MOTION WHICH ALMOST GOT ME HIT! !T1HERE IS ALSO A BURNING SMELL AT TIMES! I HAVE HAD IT LOOKED AT WITHIN THE MONTH AND THEY SAID IT WAS A SENSOR , NO-ONE SEEMS TO KNOW WHAT TO DO ! BOU8GHT THIS CAR FROM HONDA IN ANDERSON INDIANA!! ITS HAD PROBLEMS THE WHOLE TIME I'VE HAD IT1 ILL NEVER BUY ANOTHER CRUZE
Engine, Oct 19, 2020
ENGINE BLEW ON THE FREEWAY WITH EVERYTHING BEING LOOKED AT AND TOPPED OFF THE DAY BEFORE
Engine, Oct 14, 2020
SPILLING AND DRIPPING OIL COLLECTED IN THE OIL PAN NEAR THE HOT ENGINE APPEARS TO BE ASSOCIATED WITH THE ENGINE OR OIL COOLER. BURNS AND SMELLS AS IF SOMETHING MAY CAUSE A FIRE.
Electronic stability control (ESC), Service brakes, Engine, Oct 10, 2020, crash
THE 2011 CHEVY CRUZE ECO HAS BEEN HAVING A COUPLE ISSUES FROM THERE BEING A SMALL OIL LEAK COMING FROM THE ENGINE IT DRIPS MORE AFTER DRIVING AND ALSO ANOTHER LITTLE LEAK TOWARD THE BACK OF THE CAR THEN ALSO MY STABLITRAK AND TRACTION CONTROL ISSUES KEPT ME FROM GETTING OUT OF AN ACCIDENT BECAUSE MY WHEELS DIDN'T MOVE THE WAY I PLANNED TOO, THE RADIATOR FAN ALSO HAS BEEN WORKING HARDER THEN USUALLY IT NON STOP IS BLOWING VERY HARD TO KEEP THE CAR COOL. LAST UNDER THE CAR THE BOTTOM TRAYS HAVE SOME OIL BUILDING UP AND BUILDING UP
Engine, Oct 1, 2020
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT OIL AND COOLANT WERE MIXING IN THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE RADIATOR, WATER PUMP, THE THERMOSTAT HOUSING AND COOLANT RESERVOIR WERE REPLACED. SIR WALTER CHEVROLET (8501 GLENWOOD AVE, RALEIGH, NC 27612), WAS CONTACTED AND INFORMED OF THE FAILURE AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V288000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Engine, Sep 29, 2020
I'VE RECEIVED A LETTER FROM GENERAL MOTORS AWARING ME ABOUT THE POSITIVE CRANKCASE VENTILATION (PCV) PRESSURE REGULATOR VALVE. THAT MAY DEVELOP A CONDITION WITH MY VEHICLE, AND I BELIEVE MY VEHICLE IS IN THE CONDITION AS THEY DESCRIBED. BUT THE I CAN ONLY GET IT REPAIR AT NO COST IF MY VEHICLE WAS LESS THEN 120,000 MILES. I BOUGHT THE CAR IN JUNE 2020 AT 160,000 MILES. MY CONCERN IS THAT NOW KNOWING ABOUT THIS ISSUE WORRIES ME AND MY FAMILY'S SAFETY GETTING AROUND. AS THIS IS MY MAIN VEHICLE USE TO GET TO WORK, ETC.
Exterior lighting, Engine, Aug 27, 2020
CODE P1101 SITTING IN A PARKING LOT IN CHECK ENGINE LIGHT CAME ON WITHIN 24 HOURS OF BUYING THE CAR
Engine, Aug 12, 2020
VEHICLE'S ENGINE HAS BEEN OVERHEATING SINCE THE DAY I GOT IT. ENGINE LEAKING OIL. I HAD THE TRANSMISSION, HEAD COVER GASKET, VALVE COVER AND WATER PUMP ALL REPAIRED. CHECK ENGINE LIGHT IS STILL ON AND NO MECHANIC CAN FIGURE OUT WHY. VEHICLE STILL OVERHEATS AND LEAKS OIL.
Other or unspecified, Electronic stability control (ESC), Engine, Jul 28, 2020
TO WHOM THIS MAY CONCERN, THIS VEHICLE HAS ISSUES WITH STABILTRAK/TRACTION CONTROL. THIS VEHICLE HAS BEEN SERVICED ROUTINELY THROUGHOUT THE TIME I HAVE HAD IT. THIS VEHICLE WAS BROUGHT IN AT THE DEALERSHIP UPON RECEIVING THE LETTER FOR THE RECALL, I DO NOT THINK THIS WAS THOROUGHLY INSPECTED. IT WAS UNDER TEN MINUTES, THAT I WAS TOLD THE VEHICLE DIDN'T HAVE A PROBLEM. IN MY OPINION, THIS WAS TOTALLY INCORRECT. THE PROBLEM PERSISTED STILL TO THIS DAY. NOBODY REPORTED THIS PROBLEM, WHICH COULD BE A MAJOR SAFETY CONCERN FOR MY FAMILY AND I. THIS WILL BE THE FIRST INVESTIGATION INTO THIS MATTER. IF THE DEALERSHIP DID SAY THEY THOROUGHLY INSPECTED IT, WHY DIDN'T THEY REPORT THIS MATTER TO YOU, WHICH WOULD BE LANDERS MCCLARTY CHEVROLET, HUNTSVILLE AL. I HAVE DONE MAJOR RESEARCH AND THIS MATTER IS UNACCEPTABLE. THE DEALERSHIP WAS COMPLETELY IN THE WRONG. NONE OF THIS MATTER WAS HANDLED CORRECTLY, WHY DIDN'T I GET ANY DETAILS OR DOCUMENTATION. WHY WASN'T IT REPORTED?? I'M GONNA CONTINUE TO SEARCH FOR PAPERWORK, AND THE EXACT DATES WHICH I TOOK IT THERE. I WILL BE IN CONTACT WITH MY LAWYER, AND GET ANY PAPERWORK AND EVIDENCE REVIEWED. THE STABILTRAK LIGHT STAYS ON, AND CAUSED ME NOT TO GO INTO REVERSE. THE STEERING COMPLETELY WENT DOWN AND PARKING ASSIST, AS WELL AS TRACTION CONTROL IS ALWAYS ON. THIS HAS BEEN A COMPLETE DISASTER. I ASK YOU WITH COMPLETE SINCERITY, TO FOLLOW UP. MY FAMILY'S LIFE SHOULDN'T BE IN JEOPARDY BECAUSE OF AN IMPROPER INVESTIGATION. THIS DEALERSHIP WILL NEED TO TAKE FULL RESPONSIBLITY. I WILL UPLOAD AND PICTURES OR ATTACHMENTS THAT ARE NEEDED. KEEP IN MIND, THAT THESE ARE THE EXACT ISSUES THAT THIS VEHICLE WAS RECALLED FOR, THE SAME ENGINE WHICH IS THE 1.4 LITER TURBO, AND THE SAME MODEL THAT HAS BEEN RECALLED FOR THIS EXACT MALFUNCTION!
Steering, Electrical system, Engine, Jul 1, 2020
THE 'AC OFF DUE TO HIGH ENGINE TEMP' WARNING KEEPS COMING ON, THE AC WON'T WORK AND THE TEMP GAUGE GOES BACK TO ZERO. WE HAVE HAD THE ENGINE COOLANT TEMP SENSOR REPLACED AND THE RADIATOR TEMP SENSOR REPLACED ALSO AND WE ARE STILL HAVING THIS ISSUE! ALONG WITH THE DASH AND POWER STEERING GOES OUT RANDOMLY WHILE DRIVING.
Electrical system, Electronic stability control (ESC), Engine, Apr 27, 2020
MY VEHICLE WAS RECALLED FOR THE VALVE COVER GASKET WHICH MAY LEAK OIL AND DROP DOWN CAUSING A FIRE. I WAS TOLD BY THE DEALERSHIP THAT THIS WAS FIXED UPON TAKEN IT TO A MECHANIC BECAUSE THE OIL WAS DRIPPING DOWN CAUSING SMOKE AND THE PART THAT IT WAS DRIPPING ON WAS RED HOT WHICH WAS THE COIL WIRE. WAS IN FACT NOT FIXED.
Service brakes, Engine, Fuel/propulsion system, Apr 2, 2020, fire
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 45 MPH, ATTEMPTING TO SLOW DOWN THE BRAKES BEGAN TO LOCK. THERE WAS SMOKE COMING FROM THE DASHBOARD OF THE VEHICLE. THE DRIVER PULLED OVER AND WAS ABLE TO STOP THE VEHICLE BY APPLYING EXCESSIVE PRESSURE TO THE BRAKE PEDAL. THE DRIVER AND THE PASSENGER OF THE VEHICLE WERE ABLE TO GET OUT OF THE VEHICLE BY KICKING THE DOORS TO FORCE THEM TO OPEN. ONCE THE PASSENGER WAS ABLE TO GET OUT OF THE VEHICLE THE PASSENGER SIDE OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THERE WERE NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT SPOKE WITH FORT DODGE FORD TOYOTA LINCOLN (2723 5TH AVE S, FORT DODGE, IA 50501 PHONE: (515) 576-7505) WHO INFORMED THE CONTACT OF A RECALL FOR THE BRAKES AND LOW OIL LEAKING CAUSING A FIRE. THE VEHICLE'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V36000 (SERVICE BRAKES, HYDRAULICS) HOWEVER, THE VEHICLE WAS NEVER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 188,000.
Engine, Mar 4, 2020
THE CAR OVERHEATS, THIS IS THE 2ND TIME REPLACING THE MOTOR. THE FIRST TIME I REPLACED THE MOTOR, IT WAS NOT THE ORIGINAL MOTOR. I BOUGHT THE CAR USED. THE PREVIOUS OWNER REPLACED THE MOTOR.
Engine, Feb 11, 2020
THERE IS A BAD OIL LEAK ON THE CAR THAT I WASN'T INFORMED OF AND THE OIL PLUG HAS BEEN STRIPPED OUT AND THERE IS OIL ALL UNDER THE MOTOR AND YOU CAN SMELL IT WHEN PARKED AND IT'S STARTING TO COME THROUGH THE VENTS ON THE INSIDE OF THE CAR