2011 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 732 owner complaints filed for this model year. This is the 2nd highest complaint count among 10 Cruze model years with reports.
Of the 2011 reports, 38 involved a crash and 20 involved a fire. 39 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Campaign 11V273000 on NHTSA.gov
Steering, gear box, shaft sectorMay 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Campaign 11V270000 on NHTSA.gov
SteeringApr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V221000 on NHTSA.gov
Representative owner complaints: vehicle speed control
70 reports, newest first. Show all
Vehicle speed control, Sep 9, 2026
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and raising the foot off the accelerator pedal, the vehicle decelerated drastically. Additionally, the vehicle occasionally hesitated while accelerating and failed to immediately accelerate while depressing the accelerator pedal. Occasionally, the vehicle lurched forward suddenly. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The failure mileage was 129,000.
Vehicle speed control, Engine, Dec 27, 2021
As I was on the highway, I was unable to pick up speed without feeling resistance! After awhile I couldn’t go past 25 mph and my car eventually gave out before I made it home. I had to call a tow to have them tow me to my park lot! A couple days went by and my car was able to drive through the parking and park in different spots. I am not sure what the problem may be but I just bought this car and it has been causing unsafe issues for about a year now! Please help!
Vehicle speed control, Engine, Jun 22, 2021
The car cuts out and jerks (has no power) (no warning lights) when accelerating or staying at a steady speed with engine light coming on or flashing. I've reported to dealership. So far, Don't know the cause of problem.
Power train, Vehicle speed control, Mar 23, 2021
MANY OCCURRENCES OF PUSHING THE ACCELERATOR, AND THE CAR HAVING A DELAYED REACTION TO ACCELERATE. THIS HAS ALMOST CAUSED COLLISIONS WITH OTHER VEHICLES WHEN COMING FROM A STOP IN A PARKING LOT ONTO A MAIN ROAD.
Vehicle speed control, Sep 17, 2020
WHEN ACCELERATING THE CAR IT TAKES A MOMENT TO ACTUALLY GO WHICH HAS LEFT ME SITTING IN INTERSECTIONS ETC. THIS IS A COMMON PROBLEM SINCE IT IS A WIRE RELAY NOT A CABLE RELAY SO IT CAUSES A DELAY IN SENDING THE MESSAGE TO THE MOTOR.
Seat belts, Vehicle speed control, Aug 31, 2020
CRUZE CONTROL FAILS TO REMAIN SET AND TURNS OFF ON IT'S OWN RESULTING IN REDUCTION OF SPEED WHEN TRAVELING. REAR SEAT BELT BUCKLES BECOME NON-FUNCTIONAL AND WON'T FASTEN, POSING A SAFETY HAZARD AND MAKING THE REAR SEATS UNUSABLE FOR PASSENGERS.
Power train, Vehicle speed control, Electronic stability control (ESC), Mar 11, 2020
THE CRUZE SPUTTERS OR HESITATES WHEN BRAKED OR IDLING, THE SERVICE TRACTION CONTROL, SERVICES STABILITRAK CAME ON ALONG WITH A FLASHING CHECK ENGINE LIGHT. I LOOSE POWER AND FEEL LIKE I'M NEEDING TO PRESS A LOT HARDER ON THE GAS TO ACCELERATE.
Vehicle speed control, Dec 27, 2019
WELL IT WOULD KIND OF STALL WHEN I BEGAN TO GIVE IT GAS THE RPMS WOULD GO UP N REV BUT IT DIDN'T KICK N GO FOR A MIN THAN IT WOULD BE OK UNTIL U STOPPED JBSTARTED TO GO AGAIN THAN ONE DAY I WAS DRIVING N THE DRIVE WENT COMPLETELY OUT ON ME SO IT GOES IN EVERY GEAR BUT WON'T DRIVE
Vehicle speed control, Service brakes, Aug 30, 2019
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, WHEN THE CONTACT RELEASED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED ABRUPTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO DAVID STANLEY CHEVROLET (LOCATED AT 614 W INTERSTATE 240 SERVICE RD, OKLAHOMA CITY, OK 73139, (405) 632-3600), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,163. *TR*JB
Vehicle speed control, Other or unspecified, Nov 10, 2018, crash
ON OCTOBER 19,2018 MY IN LAWS WERE TRAVELING NORTH ON ROUTE 61 IN PENNSYLVANIA. THEY CAN TO A RED LIGHT AND RAN INTO THE BACK OF A MINIVAN AND THE AIRBAGS DEPLOYED. THEN WE DONT KNOW WHAT HAPPENED, BUT THE CAR ACCELERATED AND WENT THE LENGTH OF A FOOTBALL FIELD AND THEY HIT A POLE AND MY MOTHER IN LAW DIED INSTANTLY AND MY FATHER IN LAW DIED AT 5:10 AM.MY CONCERN IS WHY ISN'T IT AN INDUSTRY STANDARD THAT ONCE THE AIRBAGS ARE DEPLOYED THE THROTTLE DOESN'T SHUT DOWN. IF THE THROTTLE WOULD HAVE NOT WORKED THEY WAY STILL BE ALIVE.IF YOU CANT HELP ME COULD YOU SEND ME IN THE RIGHT DIRECTION.
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Jun 11, 2018
VEHICLE HAS A VERY ROUGH IDLE WHILE STOPPED AND WHILE DRIVING. WHEN DRIVING THE VEHICLE WILL CHANGE ROUGHLY IDLE AND SPEED UP THE VEHICLE. WHILE IN A STOPPING POSITION THE VEHICLE WILL ROUGHLY IDLE AND THE RPM INDICATOR WILL BOUNCE UP AND DOWN. THE ENGINE LIGHT IS ON AND THE TRACTION CONTROL WARNING AND SERVICE ESP WARNINGS COME ON INTERMITTENTLY WHILE IN STOPPED POSITION AND THEN THE VEHICLE WILL NOT ACCELERATE PROPERLY. THE MOST RECENT ONE REVVED AND ACCELERATED ON ITS OWN, ALMOST HITTING THE CAR AT THE STOPLIGHT IN FRONT OF ME.
Vehicle speed control, Engine, Fuel/propulsion system, May 18, 2018
VEHICLE WAS ON HIGHWAY GOING TO LEXINGTON KY FROM LOUISVILLE KY. CAR BEGIN TO SMOKE. HOSE THAT WAS SUPPOSEDLY FIXED ON RADIATOR WAS RIGGED AND OIL SPILLED FROM THE HOSE CAUSING IT TO GO INTO ENGINE. ENGINE OVERHEATED WHILE DRIVING ON HIGHWAY. ENGINE DIED. HAD TO GET CAR TOWED FROM ONE CITY TO THE NEXT. GOT STRANDED IN ANOTHER TOWN BECAUSE COULD NOT OBTAIN A RENTAL CAR BECAUSE THEY WERE CLOSED. SINCE 2016 I HAVE SPENT OVER $7000 ON GETTING THE SAME ISSUES OR RELATED ISSUES FIXED. I HAVE SPENT OVER $5000 IN RENTAL CARS AND I STILL OWE $9000 ON MY CAR WHICH I PURCHASED FROM BALES AUTOMALL/BACHMAN IN JEFFERSONVILLE INDIANA IN 2014 WITH ON 28,000 MILES. I HAVE KEPT MY SERVICES UP TO DATE ON THE VEHICLE AND HAVE DOCUMENTATION FOR THAT. IT SEEMS ONCE I BEGIN TO GET OIL CHANGES AT THIS LOCATION MY CAR BEGIN TO DECLINE. I WOULD BE TOLD THAT I HAD ONE PROBLEM, THEY WOULD FIX IT, AND THEN SOMETHING ELSE WOULD HAPPEN. IN ADDITION, I HAVE A WITNESS WHO IS A FAMILY MEMBER WHO IS EXPERIENCING THE SAME PROBLEMS WITH THE SAME YEAR AND MODEL CAR THAT SHE OWNS. I SEE HER GOING THROUGH THE SAME DOWN SPIRAL STEPS WITH HER CAR AS I DID. IT IS ALMOST LIKE CLOCKWORK. I HAVE READ CONSUMER REPORTS ABOUT THESE VEHICLES AND NONE HAVE BEEN POSITIVE. IN FACT, MANY WHO HAVE A TURBO ENGINE WILL OR HAVE EXPERIENCED THIS SAME ISSUE. THE CAR IS A LEMON... IT NEEDS TO BE RECALLED!! IT IS UNFAIR THAT I PURCHASED A CAR THAT WAS NO GOOD AND THAT ONLY RAN GOOD FOR TWO YEARS BEFORE HAVING TO REPLACE THE TURBO TWICE AND THE ENGINE. LET ME REITERATE.. I STILL OWE $9000 ON THIS CAR. AT THIS POINT I AM CLUELESS AND I FEEL AS IF I WAS TAKEN ADVANTAGE OF. WHEN I REPORTED THIS TO THE BBB;GMC AND OTHER SOURCES THEY LED ME ON FOR WEEKS KNOWING THAT THEY WOULD NOT ASSIST IN THE MATTER. BECAUSE OF THIS WHOLE FIASCO I HAVE ANXIETY IN WHICH I AM TAKING MEDICATION. PLEASE HELP DONT KNOW WHAT TO DO
Power train, Vehicle speed control, Fuel/propulsion system, Mar 30, 2018
CAR DOES NOT PROPERLY ACCELERATE, SO MUCH SO THAT I NEED TO USE THE HAZARD LIGHTS TO AVOID BEING HIT BY THE CAR BEHIND ME WHEN ACCELERATING AFTER STOPPING AT A STOP SIGN OR RED LIGHT. THIS IS NOT SAFE. I HAVE SMALL CHILDREN. I DROVE 40+ MILES (CITY MILES) AND HAD NO ISSUES GETTING THERE, BUT THEN WHEN I ATTEMPTED TO TURN THE CAR ON AGAIN TO RETURN HOME, THE TEMPERATURE GAUGE SHOWED THE ENGINE GO FROM COLD TO HOT VERY QUICKLY, DISPLAYED THE MESSAGE "ENGINE HOT A/C OFF" AND IT STARTED MAKING A LOUD SQUEALING NOISE. AT THIS POINT I SWERVED THE CAR OFF THE ROAD BECAUSE MY DAUGHTER AND I FEARED FOR OUR SAFETY AND THOUGHT IT WAS GOING TO EXPLODE. I PUT THE CAR IN PARK, WE BOTH OPENED OUR DOORS AND TOOK OFF RUNNING FROM THE CAR UNTIL WE REACHED A SAFE DISTANCE. I HAD TO HAVE IT TOWED 40+ MILES TO MY HOME. THE MECHANIC CHECKED THE VEHICLE AGAIN AND FOUND THAT THE RADIATOR HAD CRACKED AND THAT THE WATER PUMP NEEDED TO BE REPLACED. HE REPLACED THE RADIATOR AND ALSO THE WATER PUMP, AND ENSURED THE PROPER AMOUNTS OF ALL FLUIDS. ALSO, WHENEVER I ATTEMPT TO DRIVE ON THE HIGHWAY, THE FRONT END OF THE CAR GETS VERY HOT AND THE "TRANSMISSION HOT IDLE ENGINE" MESSAGE COMES ON AND THE AC, WHICH WAS WORKING FINE, DOES NOT WORK NOW. STILL, THE MECHANIC COULD FIND NOTHING WRONG WITH THE TRANSMISSION! THE HEAT FROM THE ENGINE AND TRANSMISSION COME STRAIGHT THROUGH THE FRONT OF THE VEHICLE, WHICH WITH NO AC GETS SUPER HOT IN ADDITION TO THE 80+ DEGREE WEATHER IN CENTRAL FLORIDA (AND IT'S NOT EVEN SUMMER YET!). EVERY TIME I HAVE TO HAVE TRIED TO REFUEL THE CAR WITHIN THE PAST 2 WEEKS OF ME HAVING PURCHASED IT, THE ENGINE STALLS AND STALLS AND STALLS. IT TAKES 10-15 TRIES TO TURN THE CAR BACK ON EVERY TIME I REFUEL. IN ADDITION TO THIS, ONCE YOU ACTUALLY GET THE CAR BACK ON THE CAR JERKS WHEN PUT IN DRIVE. I HAVE TO KEEP MY FOOT ON THE GAS OR THE CAR WILL SHUT BACK OFF.
Electrical system, Air bags, Vehicle speed control, Feb 3, 2018
SET UP THE AIRBAG AND THE CAR MILEAGE DOES LOOK
Vehicle speed control, Jul 6, 2017
I PURCHASED A CERTIFIED PRE-OWNED CAR ON JAN. 2015. SINCE MID-2016 (ONE AND A HALF YEAR SINCE I OWNED THE CAR) I'VE BEEN NOTICING THAT MY CHECK ENGINE LIGHT TURNED ON EVERY NOW AND THEN, AND GEAR SHIFTING BECAME SIGNIFICANTLY LAGGING AROUND 30MPH. EVERY SINGLE TIME IN A SERVICE APPOINTMENT (WHICH I TOOK STRICTLY ON SCHEDULE FOR EVERY 3 MONTHS), I WOULD POINT THAT OUT TO THE SERVICE DEPARTMENT, AND EVERY SINGLE TIME THEY WOULD CLAIM THAT THEY TESTED EVERYTHING AND THERE WAS NO PROBLEM THEY DETECTED. WHILE LAST WEEK (LATE JUNE 2017, 2 AND A HALF YEARS SINCE I OWNED THE CAR, AND INTERESTINGLY 5 MONTHS AFTER ALL MY WARRANTY EXPIRED), I WAS TRYING TO DRIVE BACK HOME FROM OFFICE VIA THE HIGHWAY. WHILE ENTERING THE HIGHWAY AND SPEEDUP, I NOTICED THAT MY ENGINE SPEED WENT UPS AND DOWNS IN A SERIOUS, UNCOMMON, RAPID MANNER. THERE WAS ALSO AN UNPLEASANT NOISE COMING OUT OF THE TRANSMISSION SYSTEM. MY CAR SERIOUSLY SHAKES, AND ALL GEAR SHIFTING ATTEMPTS BECAME USELESS. THE CAR WENT OUT OF CONTROL AND WENT TO NEUTRAL GEAR ON THE HIGHWAY--WHICH PUSHED ME TO A VERY DANGEROUS EMERGENCY SITUATION. FORTUNATELY I MADE IT STOPPED BY THE SIDE OF THE HIGHWAY AND MANAGED TO CALL THE ROADSIDE ASSISTANCE. MY CAR WAS FINALLY TOWED TO THE CLOSEST CHEVY DEALERSHIP, AND UPON DIAGNOSTICS THEY REPLIED THAT TO REPLACE THE TRANSMISSION PART, IT WOULD COST ME $4100. IT WAS THE SAME AMOUNT FOR SELLING THE SAME MODEL WITH GOOD CONDITION !!!! I READ EVERY COMPLAINTS FOR 2011 CHEVY CRUZE REGARDING THE TRANSMISSION PROBLEM, AND FOUND VERY SIMILAR EXPERIENCES FOR ALL THE CASES. IT ALL HAPPENED ON THE 2011 MODULE, TRANSMISSION SYSTEM GOT FAILED AROUND 50K~60K MILEAGE, AND THE ONLY SOLUTION IS TO REPLACE THE WHOLE PART.
Vehicle speed control, Electronic stability control (ESC), Engine, Mar 21, 2017
BOUGHT THIS CAR USED WITH 51K MILES A MONTH AGO. DROVE GREAT THE FIRST WEEK, AFTER THAT LOSES POWERUPON ACCELERATION AND IS SLOW TO GET UP TO SPEED. WHILE DRIVING JUST NOW, THE CAR WAS LOSING POWER SO I DECIDED TO HIT THE GAS HARDER AND INSTEAD OF GOING FASTER THE THE STABILITY TRACK LIGHT CAME ON. I AM STARTING TO WONDER IF I MADE A BAD DECISION PURCHASING THIS CAR. IT HAD TROUBLE GOING UP HILL ON THE HIGHWAY LAST WK. THIS CAR IS TOO COMPACT TO HAVE SPEED ISSUES.
Vehicle speed control, Electronic stability control (ESC), Engine, Mar 14, 2017
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT CALLED ON BEHALF OF HER SON. WHILE DRIVING 20 MPH OR LESS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE REDUCED POWER, TRACTION CONTROL, CHECK ENGINE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,468.
Vehicle speed control, Engine, Dec 10, 2016
WHILE DRIVING DOWN A CITY STREET, THE VEHICLE WAS STOPPED AT A STOP LIGHT. JUST AS IT WAS ABOUT TO MOVE FORWARD AS THE LIGHT TURNED GREEN, IT WENT INTO ENGINE POWER REDUCED MODE AND PREVENTED THE VEHICLE FROM MOVING FORWARD AT A NORMAL RATE OF SPEED. THANKFULLY WAS ABLE TO GET THE CAR OFF THE ROAD. HAD TO BE TOWED TO MECHANIC. THE CONDITIONS WERE COLD (ABOUT 20 DEGREES), WITH NO ICE. FURTHER WARNINGS INCLUDED TRACTION CONTROL SERVICING, BUT THERE WERE NO ISSUES WITH THE TRACTION CONTROL SYSTEM. MECHANIC IS SAYING IT IS A THROTTLE BODY ISSUE.
Power train, Vehicle speed control, Aug 5, 2016
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Vehicle speed control, Engine, Fuel/propulsion system, Aug 4, 2016
TRANSMISSION JERKS EXTREMELY HARD. WHEN AIR IS ON CAR FAILS TO ACCELERATE AT ALL. IDLES ON ITS OWN, JUMPS GEARS ALWAYS. FUEL SYSTEM IS BAD, IT CHOKES CONSTANTLY AND WONT START SOME DAYS. IT VIBRATES EXTREMELY HARD AND I HAD IT SERVICED 1 MONTH AGO FOR SHAFT CASE. THIS IS THE WORST CAR EVER!!!!!!! ITS A DANGER TO DRIVE IT WONT PICK UP SPEED AND WHEN THE AIR IS ON IT WONT MOVE AT ALL. IF STILL AT A LIGHT, IT WILL JERK EXTREMELY HARD TO WHERE IT JERKS ME. WHEN IN PARK IT IDLES ITSELF. IF I'M ENTERING ONTO THE HIGHWAY IT WONT PICK UP SPEED EVEN IF THE AIR IS NOT ON. WHEN I REVERSE AND GO BACK TO PARK IT JERKS EXTREMELY HARD. I HATE THIS CAR!!! SOMETIMES IT DOESN'T WANT TO STOP.
Air bags, Vehicle speed control, Service brakes, Jul 19, 2016, crash
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AFTER THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Power train, Vehicle speed control, Other or unspecified, Mar 4, 2016
MY CAR HAS A CHECK ENGINE LIGHT AND I TOOK IT TO DEALER THEY DO NOT KNOW WHAT THE CODE IS, ITS P057C AND I WAS DRIVING ON HIGHWAY GOING 70 AND CAR ALL OF A SUDDEN LOSES POWER WENT FROM 70MPH TO 5MPH IN A SPLIT SECOND ALMOST GOT REAR ENDED BY A SEMI TRUCK I AM AFRAID TO DRIVE MY CAR FOR MY SAFETY. DEALER WANTS HUNDREDS OF DOLLARS JUST TO TRY AND FIGRE OUT THE ISSUE BUT AFTER DIAGNOSTIC THEY STILL HAVE NO CLUE. SO THIR PLAN WAS TO DISSECT MY CAR LIKE A SCIENCE PROJECT AND MAYBE FIX IT. THEY WANT THE CAR FOR A WEEK AND DO NOT OFFER ANY LOANER CARS. CHEVROLET NORTHRIDGE DEALERSHIP CALIFORNIA. TODAY 03/04/16 DRIVING TO WORK GOING 40MPH AND GET TO A RED LIGHT, IT TURNED GREEN I HIT THE GAS AND THE CAR JUST REVS AND WONT GO MORE THAN 5PMH . I HAD TO PULL OVER AND TURN CAR ON AND OFF 2 TIMES BEFORE I COULD GET TO WORK. AND GOT THERE LATE BECAUSE OF THIS. AND AGAIN ALMOST GOT REAR ENDED. I PRESS THE GAS AND THE CAR REVS AS IF IT IS IDLING. PLEASE MAKE THIS A RECALL AND HELP GET THIS FIXED. ITS GOING TO BE A REASON WHY A DRIVER LOSES THEIR LIFE. THIS IS A TRUE EMERGENCY SINCE IT JUST FEELS LIKE THE CAR HAS A MIND OF ITS OWN. AND DEALER DOES NOT KNOW WHAT TO DO. PLEASE PLEASE HELP!
Vehicle speed control, Electronic stability control (ESC), Engine, Mar 2, 2016
CAR WILL SLOW TO 2 MPH WITH THE WARNINGS "LOW ENGINE MODE" AND "SERVICE STABILITRACK". CAN BE GOING ANY SPEED AND THIS HAPPENS. HAVE HAD THE CAR TOWED 3 TIMES FOR THIS SAME PROBLEM. EACH TIME THEY TELL US IT IS ANOTHER PART THAT IS DEFECTIVE. WE HAVE SPENT APPROXIMATELY $2,000 ON REPAIRS FOR THIS SAME ISSUE. MY MAIN CONCERN IS THAT MY [XXX] YEAR OLD SON WHO DRIVES THIS VEHICLE IS GOING TO GET KILLED. IF THIS HAPPENS ON A HIGHWAY WITH A SEMI BEHIND HIM, THE SEMI WILL NOT BE ABLE TO SLOW DOWN TO THAT SPEED THAT FAST AND WILL RUN RIGHT OVER HIM. THERE ARE NUMEROUS REPORTS OF THIS SAME ISSUE ON 2011-2015 CRUZE VEHICLES THAT YOU CAN FIND ANYWHERE ON THE INTERNET (EVEN ON GM FORUM). I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE TO DIE FROM THIS ISSUE BEFORE A RECALL IS MADE ON THESE VEHICLES? *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Suspension, Vehicle speed control, Electronic stability control (ESC), Feb 4, 2016
INTERMITTENT SERVICE TRACTION CONTROL AND STABILITRAK WHILE AT A STOP WHEN ATTEMPTING TO DRIVE AFTER THE SERVICE LIGHT CAME ON THE VEHICLE LACKED POWER AND HIGH TEMP FAN TURN ON. THE ONLY WAY TO GET THE CAR OUT OF THE SERVICE LOCK WAS TO TURN THE IGNITION OFF AND TURN IT BACK ON. I TOOK THE CAR TO A DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE ISSUE. THIS ISSUE HAS BEEN COVERED UNDER A RECALL ON OTHER CHEVY VEHICLES SUCH AS THE EQUINOX.
Vehicle speed control, Electronic stability control (ESC), Jan 11, 2016
WHIFE DRIVING DOWN THE ROAD TRACTION CONTROL LIGHT COMES ON SLOWS DOWN TO ABOUT 20 VERY DANGEROUS 4TH TIME IT HAS HAPPENED TO HER.CHEVY DEALER FIXED IT SAID IT WAS ACCELERATOR PEDAL. DID IT AGAIN. ON THE WAY HOME AND TO WORK