2011 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 732 owner complaints filed for this model year. This is the 2nd highest complaint count among 10 Cruze model years with reports.
Of the 2011 reports, 38 involved a crash and 20 involved a fire. 39 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)May 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 6, 2009, THROUGH APRIL 27, 2011 AND EQUIPPED WITH AN AUTOMATIC TRANSMISSION FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, 'TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT,' AND FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, 'THEFT PROTECTION.' THESE VEHICLES MAY HAVE BEEN BUILT WITH A TRANSMISSION SHIFT LINKAGE THAT IS NOT PROPERLY INSTALLED. IF THE LINKAGE IS NOT PROPERLY INSTALLED, THE PRNDL SHIFT LEVER MAY NOT ACCURATELY REFLECT THE POSITION OF THE TRANSMISSION GEAR. WITH THIS CONDITION, THE DRIVER COULD MOVE THE SHIFTER TO PARK AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN PARK.
THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
DEALERS WILL INSPECT THE TRANSMISSION SHIFT LINKAGE FOR CORRECT INSTALLATION AND ADJUST THE SHIFT LINKAGE SYSTEM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Campaign 11V273000 on NHTSA.gov
Steering, gear box, shaft sectorMay 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH APRIL 21, 2011. THE BOLT ATTACHING THE INTERMEDIATE STEERING SHAFT TO THE STEERING GEAR INPUT SHAFT MAY NOT HAVE BEEN PROPERLY INSTALLED.
THIS COULD ALLOW THE SHAFTS TO SEPARATE, RESULTING IN THE LOSS OF STEERING. LOSS OF STEERING CONTROL MAY INCREASE THE RISK OF A CRASH.
DEALERS WILL INSPECT, AND IF REQUIRED, REPAIR THE INTERMEDIATE SHAFT/STEERING GEAR ASSEMBLY TO ASSURE THE BOLT IS FULLY SEATED AND THE SHAFT PROPERLY ASSEMBLED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 23, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR WWW.GMOWNERCENTER.COM.
Campaign 11V270000 on NHTSA.gov
SteeringApr 6, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CHEVROLET CRUZE VEHICLES. DURING MANUFACTURING THE STEERING WHEEL COULD HAVE BEEN IMPROPERLY FASTENED AND MAY DETACH FROM THE STEERING COLUMN.
SHOULD THE STEERING WHEEL DETACH FROM THE STEERING COLUMN WHILE DRIVING, THE DRIVER COULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT TO ENSURE THAT THE STEERING WHEEL IS ASSEMBLED PROPERLY. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 7, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Campaign 11V221000 on NHTSA.gov
Representative owner complaints
732 reports, newest first.
Power train, Mar 22, 2017
TRANSMISSION COOLANT LINE SEEMS TO BE SEEPING OR LEAKING AND IS CLOSE TO THE TURBO AND COULD CAUSE A FIRE.
Vehicle speed control, Electronic stability control (ESC), Engine, Mar 21, 2017
BOUGHT THIS CAR USED WITH 51K MILES A MONTH AGO. DROVE GREAT THE FIRST WEEK, AFTER THAT LOSES POWERUPON ACCELERATION AND IS SLOW TO GET UP TO SPEED. WHILE DRIVING JUST NOW, THE CAR WAS LOSING POWER SO I DECIDED TO HIT THE GAS HARDER AND INSTEAD OF GOING FASTER THE THE STABILITY TRACK LIGHT CAME ON. I AM STARTING TO WONDER IF I MADE A BAD DECISION PURCHASING THIS CAR. IT HAD TROUBLE GOING UP HILL ON THE HIGHWAY LAST WK. THIS CAR IS TOO COMPACT TO HAVE SPEED ISSUES.
Air bags, Structure, Other or unspecified, Mar 16, 2017, crash
ACCIDENT, ON JAN 15 2017, VEHICLE WAS TURNING INTO A RESTAURANT PARKING LOT FROM A HIGHWAY AND HIT BY A F150 PICKUP ON THE FRONT END AND WHOLE PASSENGER SIDE, GOING ABOUT 15 MPH AND OTHER VEHICLE WAS TRAVELING 50MPH, NONE OF THE 10 AIR BAGS DEPLOYED, HAVE SHOULDER INJURY 3 DAYS FOLLOWING ACCIDENT, VEHICLE WAS TOWED TO COLLISON, SHOP & WAS MADE AWARE THAT THE FRAME OF THE VEHICLE FROM FRONT END TO REAR WAS SHATTERED, THE VEHICLE WAS MOVING AND TURNING INTO A BUSINESS, THE INSURANCE COMPANY DEEMED THAT THE VEHICLE WAS TOTALED. NO AIR BAGS EVER DEPLOYED, IF THERE WERE A PASSENGER THEY WOULD HAVE DIED.
Vehicle speed control, Electronic stability control (ESC), Engine, Mar 14, 2017
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT CALLED ON BEHALF OF HER SON. WHILE DRIVING 20 MPH OR LESS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE REDUCED POWER, TRACTION CONTROL, CHECK ENGINE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,468.
Electrical system, Mar 2, 2017
I SMELL GASOLINE WHEN THE HEAT IS ON , AND WE CANNOT USE THE HEAT CAUSE OF THE SMELL OF COURSE THE CAR IS IN MOTION , IS THERE A RECALL FOR THIS PROBLEM ? AND ALSO THERE IS A LEAK FROM THE ENGINE , I THINK
Power train, Mar 1, 2017
THE SHIFTER IN THE TRANSMISSION BROKE. HAD A LICENSED MECHANIC AT CHRISTIAN BROTHERS TO RUN A DIAGNOSTIC TEST ON IT FOR WARRANTY REASONS. HE FOUND OUT THAT THIS IS A FREQUENT PROBLEM WITH THESE CARS AND INFORMED ME THAT THERE WAS A MANUFACTURE ALERT ON THIS PART. TO REPLACE THIS ONE PART THE ENTIRE TRANSMISSION MUST BE REPLACED. THERE IS LESS THAN 100,000 MILES ON THE CAR. GIVING AN ALERT DOES NOT RECTIFY THE PROBLEM NOR DOES IT LIMIT THE DANGERS. A PERSON IS UNABLE TO SHIFT THE GEARS WHILE DRIVING. I FEEL THIS TO BE EXTREMELY DANGEROUS. CHEVROLET SHOULD BE RESPONSIBLE FOR REPLACING THIS PART.
Other or unspecified, Feb 26, 2017
I HAVE ATF LEAKING FROM THE CRIMPED END OF A RUBBER LINE GOING TO THE METAL LINE FOR THE TRANSMISSION.
Engine, Feb 23, 2017
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE SPEED INDEPENDENTLY REDUCED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT VALVE COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Engine, Fuel/propulsion system, Feb 21, 2017
TAKATA RECALL THE PCV VALVE IS BUILT INTO THE VALVE COVER, THERE IS A SPRING IN THE PCV VALVE THAT FAILS CAUSING THE EMISSIONS COMPUTER TO NOT WORK CORRECTLY. FAILURE OF THIS SPRING CAUSE ROUGH IDLE, LOSS OF POWER, AND FAILED EMISSIONS TEST. MULTIPLE REPORTS HAVE BEEN MADE.
Power train, Engine, Feb 18, 2017
WHEN I AM DRIVING DOWN THE HIGH WAY OR IF I AM GOING UP THE HILL MY VEHICLE FEELS LIKE IT IS GOING TO STALL SO I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. IT ALSO WAS A SALVAGE TITLE AND I HAD NO IDEA WHEN I BOUGHT IT I FOUND OUT IT WAS A SALVAGE VEHICLE AFTER I TOOK IT TO THE DEALERSHIP TO FIX MY RECALL IN WHICH THEY CLAIM THEY FIXED MY RECALL BUT I TOOK IT TO ANOTHER MECHANIC AND THEY TOLD ME THE RECALL WAS NOT FIXED. THE RECALL WAS A TRANSMISSION CONTROL MODULE. ALSO WHEN I BOUGHT THE CAR I TOOK IT BACK THREE TIMES AND THEY SAID SINCE I PAID CASH FOR IT THERE WAS NOTHING THEY COULD DO I FEEL LIKE THIS WAS A LEMON.
Power train, Feb 13, 2017
TRAVELING HOME FROM TOWN TRAFFIC TO HIGHWAY DRIVING THE CAR WAS SUPER JERKY AND THE RPM WENT WAY UP WHEN WE GOT ON THE HIGHWAY AND THE MPH WASN'T RESPONDING TO IT. SO IT WAS WORSE WHEN WE WERE TRYING TO ACCELERATE BUT IT WAS ALL THE TIME. EVEN WHEN WE WERE ON CRUISE CONTROL AND CAME UP ON A VERY SMALL INCLINE IN THE ROAD IT WOULD SLOW DOWN AND MADE ME AFRAID OTHER CARS TRAVELING AT HIGH SPEED WOULD REAR-END MY CAR. THE CHANGES IN SPEED CAME WITH NO WARNING.
Power train, Feb 1, 2017
WE PURCHASED A USED CAR FRO OUR DAUGHTER (2011 CHEVY CRUISE) IN SEPTEMBER 2016 FROM WEST POINT LINCOLN FOR AROUND $9000 AND WE PUT HALF DOWN AND FINANCED THE REMAINING SO MY DAUGHTER, [XXX] COULD START BUILDING HER CREDIT. WE WERE TOLD BY THE DEALERSHIP THAT THE VEHICLE WENT THROUGH THEIR 20 POINT INSPECTION AND WAS A GREAT USED CAR, BUT NOW THAT THE TRANSMISSION IS GONE - THEIR HANDS ARE TIED AND THIS SO CALLED 20 POINT INSPECTION IS REALLY JUST A BUNCH OF CRAP! IN DECEMBER, FEW DAYS BEFORE CHRISTMAS SHE WAS DRIVING ON THE HIGHWAY AND THE CAR STARTED TO JERK AS SHE PUSHED ON THE GAS AND IT WOULDN'T ACCELERATE. SHE PULL OVER AND PARKED THE CAR TO SEE WHAT WAS WRONG. SHE RESTARTED THE CAR AND PUT IT IN DRIVE, BUT IT WOULDN'T GO FORWARD; HOWEVER, WHEN SHE PUT THE CAR IN REVERSE, IT MOVED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jan 30, 2017
MY 2011 CHEVY CRUZE THROWS TWO CODES CAM SHAFT POSITION SENSOR AND CRANK SHAFT POSITION SENSOR WE'VE REPLACE THEM TWICE ENGINE STILL THROWS THE CODE. MY CAR WHEN I BACK UP JERKS SOME TIMES AND AND THE TAILLIGHTS FLICKER. I'M GETTING TIRED OF REPLACING THESE PARTS. IT'S BEEN GOING ON WEEKS AND I'VE REPLACED THEM TWICE NOW.
Power train, Electrical system, Jan 27, 2017, crash
I WAS DRIVING ON MY WAY TO WORK IN MY 2011 CHEVY CRUZE WITH MY PRECIOUS 1 YEAR OLD DAUGHTER ON THE HIGHWAY GOING THE SPEED LIMIT (60MPH) WHEN ALL OF A SUDDEN MY TRANSMISSION GOES OUT JUST OUT OF NO WHERE LUCKILY IM A GOOD DRIVER AND KNOW HOW TO DRIVE OTHERWISE ME AND MY DAUGHTER WOULD BE ABSOLUTELY DEAD RIGHT NOW! I CONTACTED CHEVY AND THE DEALERSHIP THEY DIDN'T CARE THEY SEEM TO THINK IT'S ABSOLUTELY NORMAL FOR 2011 CHEVY CRUZE FOR THIS TO HAPPEN WITH ONLY 66,107 MILES. I BOUGHT THIS CAR BRAND NEW IN 2011 AND I HAVE TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR FOR OIL CHANGES SERVICES ETC EVERY 3 MONTHS THEIR IS NO NEGLECT ON THIS CAR IT WAS PROPERLY TAKEN CARE OF. THEY HAVE NO SYMPATHY FOR THE SITUATION. FAULTY ELECTRICAL PARTS WERE PUT IN MY TRANSMISSION WHEN IT WAS ASSEMBLED IN THEIR FACTORY BUT THIS IS SOMEHOW MY PROBLEM NOW LOL WHAT A JOKE. *TR
Power train, Jan 26, 2017
GM HAS A KNOWN MANUFACTURING DEFECT WITH THE 1.4 LITER ENGINE PISTON RINGS. GO TO WWW.CRUZETALK.COM AND SEE THE NUMBER OF PISTON RING FAILURES. GM REFUSES TO COVER FAILURE OUT OF WARRANTY. MY HAS NOT FAILED BUT WHAT HAPPENS WHEN THEY FAIL IN FIVE YEARS AND THE CAR IS STILL USEFUL BUT THEN ISN'T BECAUSE OF A KNOWN MANUFACTURING DEFECT THEY REFUSE TO ACKNOWLEDGE OUT OF WARRANTY. SEE THIS POST ON THE FORUM. HTTP://WWW.CRUZETALK.COM/FORUM/34-GEN1-1-4L-TURBO/189930-11-CRUZE-ENGINE-FAILURE.HTML. AGAIN THIS NOT HAPPENED TO ME BUT I THINK GM SHOULD INVESTIGATE AND DO A RECALL SO PEOPLE CAN GET THEIR MONEY'S WORTH OUT OF THEIR VEHICLE AND NOT BE FORCED TO SEND IT TO A JUNKYARD BECAUSE IT WILL COST MORE THAN WHAT IT IS WORTH.
Electronic stability control (ESC), Jan 12, 2017
HAD CAR 6 MONTHS AND TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY HAD NO POWER REALLY IT WOULD GO BUT HAD LOTS OF DELAY AND WOULD JERK WHEN IT WOULD FINALLY GO INTO GEAR. I TOOK IT TO SHOP HAD TO GET TRANSMISSION REBUILT WELL 3000 DOLLARS LATER AND THEM SAYING IT WAS GOOD TO GO BUT WOULD SHIFT FUNNY WHILE RELEARNING GEARS WELL I DROVE IT 38 MILES AND IT WAS JUST LIKE IT WAS WHEN I TOOK IN I THOUGHT AT FIRST IT MIGHT BE LEARNING GEARS BUT AFTER 50 MILES OVER 2 DAYS I FELT LIKE IT WASN'T RIGHT TOOK IT BACK TO SHOP AND NOW THEY ARE SAYING IT IS TCM AND IT WILL BE ANTHER 900 TO FIX I BOUGHT THIS CAR FROM A INDIVIDUAL HAS NO WARRANTY NOW I'M OUT ALL THIS EXTRA MONEY. WORST CAR I'VE EVER HAD. MY DREAM CAR HAS TURNED INTO MY REAL LIFE NIGHTMARE. I WILL NEVER BUY ANTHER GM/ CHEVY VEHICLE. GM/CHEVY WON'T DO ANYTHING TO HELP REMEDY PROBLEMS KNOWN PROBLEMS TO THEM. OH AND THEN SHOP SAYS WATER PUMP IS GOING OUT SO ON WEBSITE IT SHOWS IT HAS SPECIAL COVERAGE UNDER RECALLS I GUESS BUT I HAVE TO PAY TO GET IT DIAGNOSED AND NOW I'M SCARED TO EVEN PUT MORE MONEY INTO IT AS I'M NOT SURE ANY OF THIS WILL ACTUALLY FIX THE CAR I'VE READ HORROR STORY AFTER HORROR STORY OF STORIES JUST LIKE MY MINE. AND YET GM/ CHEVY DOES NOTHING AND IS STILL ABLE TO SELL THESE LEMON CARS TO PEOPLE. I MEAN HOW MANY COMPLAINTS AND SAFETY ISSUES DOES THIS COMPANY HAVE TO GET BEFORE THEY WILL DO SOMETHING. I CAN'T BELIEVE I'M OUT OVER 12000 DOLLARS FOR A CAR WITH MAINT FREE TRANSMISSION WITH 94000 MILES. I NOW HAVE A 13000 DOLLAR PIECE OF JUNK THAT I BEGINNING TO BELIEVE THAT CAN NOT BE FIXED
Power train, Engine, Jan 4, 2017
I PURCHASED A PRE-OWNED 2011 CHEVY CRUZE IN AUGUST OF 2016. IN DECEMBER, I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED TO JERK AS I PUSHED ON THE GAS AND IT WOULDN'T ACCELERATE. I PULL OVER AND PARKED THE CAR TO SEE WHAT WAS WRONG. I RESTARTED THE CAR AND PUT IT IN DRIVE, BUT IT WOULDN'T GO FORWARD; HOWEVER, WHEN I PUT THE CAR IN REVERSE, IT MOVED. MY MOM CALLED THE DEALERSHIP WE BOUGHT IT FROM TO CLAIM THE LEMON LAW, BUT THEIR RESPONSE WAS THAT THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE CAR WAS OLDER THAN 30 DAYS. SHE WAS ALSO TOLD THAT THE LEMON LAW DOES NOT APPLY TO USED VEHICLES, SO MY DAD HAD THE CAR TOWED TO CHEVROLET. THEY SAID THAT THE TRANSMISSION WAS THE ISSUE. MY ISSUE IS THAT I HAD THIS CAR FOR 4 MONTHS. REPLACING OR GETTING THE TRANSMISSION FIXED COSTS MORE THAN THE CAR IS WORTH. I DO NOT HAVE THE FUNDS FOR THIS BEING THAT I AM A COLLEGE STUDENT, AND I NEED THIS TRANSPORTATION. I CAN'T TRADE THIS CAR IN SINCE IT'S IN THIS CONDITION. MY OTHER ISSUE IS THAT THERE IS NO RECALL FOR THIS MALFUNCTION IN THIS PARTICULAR VEHICLE. AFTER DOING SOME RESEARCH ON THIS ISSUE, I REALIZED THAT THERE A LOT OF PEOPLE DEALING WITH THIS SAME PROBLEM AND OTHERS REGARDING THE TRANSMISSION. I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION BECAUSE THIS ISSUE IS EXTREMELY DANGEROUS. *TR
Steering, Jan 3, 2017
WHILE DRIVING, MY STEERING LOCKS UP AND THEN BEGINS TO MAKE STEERING DIFFICULT AS IF ONE IS SLIDING ON ICE. I AM NOT DRIVING ON ICE, IT IS 50 DEGREES ON A STRAIGHT HWY. *TR
Other or unspecified, Dec 31, 2016
TRANSMISSION IS KICKING WHILE DRIVING, ESPECIALLY WHEN IN REVERSE BUT ALSO WHILE FORWARD. ALSO WHILE IN REVERSE THE CAR WILL GO FORWARD INSTEAD. DOES THIS EVERY TIME IT IS DRIVEN, EVEN WHILE TURNING. MECHANIC SAID IT IS THE ACTUAL TRANSMISSION CAUSING THE PROBLEM.
Other or unspecified, Dec 27, 2016
IT'S TAKES LONG FOR THE GEARS TO CHANGE GET STUCK ON GEARS SMELLS LIKE GAS I. THE CAR AND HAD IT IN PARK AND STARTED TO ROLL BACK WITH OUT STARTING THE CAR IN THE CITY AND IN THE HIGHWAY ACTS THE SAME
Visibility/wiper, Dec 18, 2016
THE DRIVER SIDE WINDSHIELD WIPER IS NOW INOPERABLE. IT HAS COME LOOSE FROM THE MOTOR AND IS NOW FREE ROAMING ON MY WINDSHIELD. CRUZETALK.COM FORUM STATES THAT THERE A LOT OF THESE ISSUES WITH THE CHEVY CRUZE WINDSHIELD WIPER SYSTEM. I WAS DRIVING IN A SNOW STORM WHEN IT STOPPED OPERATION. I HAD TO CALL A TOW TRUCK TO GET ME. I WAS ON THE SIDE OF THE ROAD FOR 3 HOURS IN A SNOW STORM WAITING FOR A TOW TRUCK. *TR
Power train, Engine, Dec 14, 2016
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH THE SHIFTER NOT SHIFTING AND THE VEHICLE NOT DECELERATING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. THE VIN WAS NOT PROVIDED. UPDATED 01/25/17*LJ *CN
Other or unspecified, Dec 12, 2016
TRANSMISSION.
Vehicle speed control, Engine, Dec 10, 2016
WHILE DRIVING DOWN A CITY STREET, THE VEHICLE WAS STOPPED AT A STOP LIGHT. JUST AS IT WAS ABOUT TO MOVE FORWARD AS THE LIGHT TURNED GREEN, IT WENT INTO ENGINE POWER REDUCED MODE AND PREVENTED THE VEHICLE FROM MOVING FORWARD AT A NORMAL RATE OF SPEED. THANKFULLY WAS ABLE TO GET THE CAR OFF THE ROAD. HAD TO BE TOWED TO MECHANIC. THE CONDITIONS WERE COLD (ABOUT 20 DEGREES), WITH NO ICE. FURTHER WARNINGS INCLUDED TRACTION CONTROL SERVICING, BUT THERE WERE NO ISSUES WITH THE TRACTION CONTROL SYSTEM. MECHANIC IS SAYING IT IS A THROTTLE BODY ISSUE.
Fuel system, Gasoline, Engine, Fuel/propulsion system, Dec 1, 2016
WHILE DRIVING TO WORK I RECEIVED THE TURN OFF AC ENGINE TO HOT WARNING.THE TEMPERATURE OUTSIDE WAS IN THE 50'S. PULLED OVER AND SAW THE COOLANT WAS LOW,ADDED COOLANT BUT IT WOULDN'T STAY IN THE TANK. TOOK THE CAR TO ARROWHEAD CHEVROLET IN PEORIA,AZ AND WAS TOLD IT WAS THE WATER OUTLET HOUSING LEAKING AND COST TO REPLACE WAS $490.00, THE CAR HAS 69,000 AND SHOULDN'T BE HAVING THIS ISSUE,THE DEALERSHIP COULD CARE LESS,CALLED GM WARRANTY AND WAS TOLD BASICALLY TOO BAD AND WE ARE SORRY BUT IT'S NOT UNDER WARRANTY AND WE WILL NOT PROVIDE COST ASSISTANCE FOR THE REPAIR. CURRENTLY THERE IS A RECALL FOR THE COOLANT LEAKING AT THE WATER PUMP,BUT GM FEELS IT SHOULDN'T COVER THE WATER OUTLET HOUSING. I'M SURE IT'S LEAKING FROM THE WATER PUMP BUT THE SERVICE MANAGER JUST WANTED TO MAKE A DOLLAR OFF A POOR SINGLE MOM. SHAME ON GM FOR KNOWING THE ISSUE WITH THE COOLANT LEAKING ISN'T JUST RELATED TO THE WATER PUMP BUT THE WHOLE COOLING SYSTEM!! *TR