2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints: electrical system
196 reports, newest first. Show all
Steering, Electrical system, Electronic stability control (ESC), Jul 14, 2015, crash
SINCE MARCH 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND I HAVE VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. MORE OFTEN I NOTICE IT WHEN UTILIZING TURN SIGNALS, HAZARD LIGHTS, AND BREAKING. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED OR THE ABS NEEDING TO BE SERVICED. THEN IT RETURNS TO NORMAL MODE. THE FREQUENCY HAS INCREASED TO EVERY TIME I DRIVE THE VEHICLE. ALSO ON AT LEAST 3 OCCASIONS THE ABS HAS ACTUALLY FAILED. ON ONE OF THOSE OCCASIONS, I HIT ANOTHER VEHICLE WHILE PARKING. THANKFULLY THERE WAS NO DAMAGE TO EITHER VEHICLE. WHEN CONNECTING THE VEHICLE TO A DIAGNOSTIC DEVICE, NO ISSUES ARE INDICATED. I'M IN THE MILITARY IN GERMANY WHERE THE ROADS AND HIGHWAYS ARE EXTREMELY HILLY AND IT SNOWS HEAVILY. I'D RATHER NOT DIE IN AN ACCIDENT BEFORE THIS ISSUE IS RECTIFIED.
Engine and engine cooling, Electrical system, Exterior lighting, Jul 13, 2015
SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND I HAVE VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. IS A VERY HIGH RISK
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jun 24, 2015
MY CHEVY CRUZE HAS BEEN EXPERIENCING SIMILAR PROBLEMS FROM PAST REPAIRS AND WOULD SHUT OFF WHILE DRIVING. WHILE DRIVING THE CAR WOULD LOSE POWER, MULTIPLE WARNING LIGHTS WOULD FLASH ON THE DASH, THE CAR WOULD LOSE THE ABILITY TO ACCELERATE AND THE DOORS WOULD UNLOCK WHILE DRIVING. THIS HAS OCCURRED SEVERAL TIMES YESTERDAY (6/23/15): WHILE DRIVING OVER A BUMP AT A LOW SPEED AND WHILE MERGING ONTO THE FREEWAY AT ABOUT 60MPH. DURING YESTERDAY'S INCIDENT I HAD TO GO INTO THE EMERGENCY LANE AND PUT MY EMERGENCY LIGHTS ON AS MY CAR LOST THE ABILITY TO ACCELERATE. THE CAR LOST POWER FOR A FEW SECONDS AND THE CAR WOULD GAIN POWER IMMEDIATELY AFTER. THERE HAVE BEEN TWO PRIOR INCIDENTS WHERE MY CAR HAS LOST COMPLETE POWER WHILE DRIVING, BOTH TIMES A SAFETY REPORT HAS BEEN FILED. THIS IS A VERY SCARY ISSUE AND HOPE THAT THIS DOES NOT OCCUR AGAIN.
Electrical system, Structure, Other or unspecified, May 20, 2015
THE ELECTRICAL PAD THAT YOU PUSH TO OPEN THE TRUNK IS FAULTY AND DOES NOT WORK ANYMORE. ONLY WAY TO GET INTO TRUNK IS TO PUSH KEY FOB. IF A CHILD OR ADULT GOT TRAPPED INSIDE IT COULD BE HARMFUL DUE TO FACT THAT THE PUSH PAD FOR THE TRUNK OPEN IS FAULTY.
Steering, Electrical system, Electronic stability control (ESC), Apr 23, 2015
WHILE DRIVING THE CAR WOULD CONTINUOUSLY REBOOT THE RADIO AND THE WARNING STABILITRAK LIGHT AS WELL AS THE POWER STEERING WARNING WILL SHOW UP ON THE DASH. THE CAR WOULD EXPERIENCE VERY STIFF STEERING AND I ALMOST GOT INTO A CRASH 3 TIMES BECAUSE OF IT. I TOOK IT TO THE AUTONATION CHEVROLET LAUREL, MD DEALERSHIP AND THEY COULD NOT DIAGNOSE A PROBLEM WITH THE BATTERY. ANOTHER TECHNICIAN FROM TNT AUTO IN COLUMBIA, MD SAID THAT ALL THE WIRES SEEM TO BE ON THERE TIGHT TOO. *TR
Power train, Electrical system, Vehicle speed control, Apr 10, 2015
SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND HAVE BEEN TRYING TO COLLECT VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. *TR
Steering, Electrical system, Vehicle speed control, Mar 24, 2015
I WAS DRIVING, AND THE RADIO DASH BEGAN TO FLASH ON AND OFF. THEN THE STEERING BECAME VERY DIFFICULT, AND THE POWER STEERING LIGHT CAME ON, THE WORDS "SERVICE POWER STEERING" CAME ON, THEN THE CAR BEGAN TO PULSE, AND THEN "SERVICE TRACTION" CAME ON, THEN THE CAR SHUT OFF COMPLETELY. *TR
Electrical system, Vehicle speed control, Electronic stability control (ESC), Mar 3, 2015
WHILE DRIVING APPROX. 40 MPH, VEHICLE STALLED, TRACTION STABILITY AND CHECK ENGINE LIGHTS ILLUMINATED, AND STEERING LOCKED. THE RADIO SHUT OFF AND THE RADIO SCREEN/ ENV CONTROL PANEL FLICKERED ON AND OFF CONTINUOUSLY. I CONTINUED TO DRIVE THE CAR SINCE I WAS A SHORT DISTANCE FROM HOME. CHECKED THE BATTERY CONNECTIONS AND ALL SEEMED TO BE TIGHT. DROVE CAR TO WORK TODAY BUT DIDN'T HAVE THE ISSUE. I LITERALLY JUST BOUGHT THIS CAR A WEEK AGO AND IT PASSED MD STATE INSPECTION. I AM WONDERING NOW IF THE INSPECTION INCLUDED A OBD CHECK. *TR
Steering, Electrical system, Feb 27, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. IN ADDITION, THE INSTRUMENT PANEL AND RADIO INTERMITTENTLY OPERATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POSITIVE BATTERY CABLE AND GENERATOR STARTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Electrical system, Engine, Feb 25, 2015
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAP SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO PASS INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE DID NOT IDLE PROPERLY AND THE VEHICLE WOULD STALL WHEN HE ATTEMPTED TO PULL OUT INTO TRAFFIC. UPDATED 06/23/15*JB
Electrical system, Feb 7, 2015
2012 CHEVY CRUZE 6-SPEED ECO. AFTER DRIVING APPROX 15 MILE IN CITY TRAFFIC, CAME TO A STOP AND PARKED. APPLIED THE PARKING BRAKE AND THE CAR STARTED BEEPING. I LOOKED AT THE INSTRUMENT PANEL AND NOTICED SPEEDOMETER WAS PEGGING AT AROUND 90MPH AND THE DISPLAY FLASHED THAT THE HAND BRAKE WAS ON. AT THE SAME TIME THE RADIO VOLUME RAISED. AFTER I RELEASED THE PARKING BRAKE, WITHIN A FEW SECONDS THE GAUGE RETURNED TO NORMAL BUT THE RADIO VOLUME STAYED HIGH. I TURNED THE CAR OFF. *JS
Electrical system, Electronic stability control (ESC), Feb 2, 2015
THE CAR COMPUTER SYSTEM IS GLITCHING. TURNING ON AND OFF. SAYS TO SERVICE STABILITY TRAK. I HAVE NOT MESSED THIS CAR UP OR BEEN IN ANY WRECKS. *TR
Electrical system, Jan 15, 2015, fire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A FIRE OR POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 42,000.
Electrical system, Structure, Dec 22, 2014
8/6/13-THE TRUNK RELEASE SWITCH DOES NOT WORK. DIAGNOSIS WAS FAULTY TRUNK RELEASE SWITCH, THE TECHNICIAN REPLACED IT. HVAC BLOWER MOTOR IS NOISY AND RATTLES CAN BE HEARD INSIDE AND OUTSIDE OF THE CAR. ALSO HAD INTERMITTENT DELAY WHEN TURNING HVAC ON. TECHNICIAN REPLACED THE BLOWER MOTOR. COULD NOT FIND REASON FOR DELAY. 1/22/14 - HVAC BURNING SMELL WHEN RUNNING HEAT. TECHNICIAN REPLACED HVAC CASE WITH NEW DESIGN GREASE ON IT. FILLED COOLANT. 7/24/14- SAME THING HAPPENED TO TRUNK RELEASE WAS REPLACED AGAIN. OUTSIDE TEMPERATURE SENSOR DID NOT WORK, IT WAS REPLACED. THE VENT IN CAR FOR BLOW TAB BROKE OFF, IT WAS REPLACED. *TR
Electrical system, Dec 3, 2014
2012 CHEVROLET CRUZE. CONSUMER STATED THE VEHICLE WOULD POWER OFF, AND IGNITION WOULD NOT TURN OR KEYS COULD NOT BE REMOVED. *SS THE CONSUMER STATED THE VEHICLE WOULD SPONTANEOUSLY SHUT DOWN WHILE DRIVING FOR NO APPARENT REASON. WHEN THE VEHICLE SHUT DOWN, SHE WAS UNABLE TO TURN THE IGNITION OR REMOVE THE KEY. NOTHING IN THE VEHICLE WORKED, WHEN THE VEHICLE SHUT DOWN. AFTER 20 MINUTES, SHE WAS FINALLY ABLE TO START THE VEHICLE. AFTER DRIVING 100 FEET, THE VEHICLE WOULD SHUT OFF AGAIN. THE DEALER EXAMINED THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONSUMER CONTINUED TO EXPERIENCE THE SAME PROBLEM. THE CONSUMER DECIDED TO SELL THE VEHICLE. *JB *TR
Electrical system, Dec 2, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 30 MPH, THE RADIO SHUT OFF WHEN THE HEAT WAS ACTIVATED. THE CONTACT ALSO STATED THAT THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOORS. WHEN THE VEHICLE WAS IN THE PARK POSITION, THE STABILITY TRACK AND TRACTION CONTROL LIGHTS ILLUMINATED. THE FAILURES OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 51,500.
Electrical system, Nov 24, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE EXITING A FREEWAY AT 30 MPH, A LOUD CLUNK NOISE EMITTED AS THE VEHICLE FAILED TO ACCELERATE. AFTER SAFELY PARKING, THE CONTACT NOTICED THAT THE CHECK ENGINE, SERVICE AIR BAG, SERVICE POWER STEERING AND EMERGENCY BRAKE LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT ALL OTHER ELECTRICAL COMPONENTS SUCH AS DOOR LOCKS, HAZARD LIGHTS, AND WINDOWS FAILED TO WORK AS WELL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE WIRING TO THE POWER BOX HAD TO BE REWIRED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,715.
Electrical system, Vehicle speed control, Engine, Nov 19, 2014
THIS IS A VERY WELL KNOWN PROBLEM WITH CHEVY OWNERS. I HAVE DONE COUNTLESS HOURS OF RESEARCH AND SEEN HUNDREDS OF FORUMS AND ARTICLES RELATED EXACTLY TO THIS SPECIFIC ISSUE. NOW IT HAS TO BE BROUGHT TO THE ATTENTION OF THE FEDERAL GOVERNMENT TO ISSUE A RECALL. I OWN A 1.4L TURBO AUTOMATIC 2LT CHEVY CRUZE 2012. THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST YEAR I PURCHASED THE VEHICLE HOWEVER IS GETTING MUCH WORSE. REDUCED ENGINE POWER. THE ENGINE LIGHT COMES ON, A "!" SHOWS UP ON THE SCREEN AND THE CARS SPEED IS REDUCED TO 4 OR 5 MPH WITH IN A MATTER OF SECONDS. THIS HAS HAPPENED TO MYSELF AS WELL AS HUNDREDS OF OTHER PEOPLE FROM WHAT THE INTERNET SAYS. THIS IS VERY UNSAFE ESPECIALLY CONSIDERING SOME PEOPLE HAVE FAMILIES AND DRIVE WITH CHILDREN SUCH AS MYSELF ON HIGHWAY SYSTEMS. I EXPERIENCED THIS WHILE TRYING TO ACCELERATE INTO AN INTERSECTION AND GOT AN IMMEDIATE ENGINE SPEED REDUCTION. THIS COULD HAVE KILLED MY DAUGHTER AND I IF THE VEHICLES IN THE INTERSECTION WERE UNABLE TO STOP IN TIME. PLEASE DO WHAT IS NECESSARY TO GET THIS VEHICLE PART OR ISSUE RECALLED AND OR RECOGNIZED IMMEDIATELY! *TR
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INSTRUMENT PANEL DARKENED WHILE DRIVING VARIOUS SPEEDS. IN ADDITION, THE KEY WAS STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE BATTERY HAD TO BE DISCONNECTED IN ORDER TO RELEASE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES FOR THE FAILURE; HOWEVER, THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,000.
Electrical system, Visibility/wiper, Nov 4, 2014
MY PROBLEMS STARTED WITH MY TRUNK POPPING OPEN ON ITS OWN WHILE DRIVING AND WHILE PARKED. THIS IS CONCERNING NOT ONLY TO MY LOSS OF FOCUS ON THE ROAD BECAUSE OF THIS, I ALSO WORRY ABOUT WHO EVER IS DRIVING BEHIND ME SHOULD SOMETHING FLY OUT OF MY TRUNK. ALSO MY WINDSHIELD WIPER BLADE ON THE DRIVER SIDE COMES OFF THE MOTOR CLIP THIS IS VERY DANGEROUS WHILE RAINING I HAVE TO DRIVE WITH OUT VISIBILITY. MY CAR THEN DECIDED NOT TO START AND WHEN I FINALLY GOT IT TO START IT TOLD MY AIRBAGS NEEDED SERVICING, MY POWER STEERING, ABS BRAKES, TRACTION CONTROL, AND STABILITRACK. THERE WAS NO CONTROL OF THE CAR. THAT HAD WENT AWAY AND WAS ABLE TO GET CAR SAFELY TO THE DEALERSHIP TO GET IT SERVICED TODAY. THIS SEEMS TO BE A PROBLEM WITH OTHER 2012 CHEVY CRUZE'S IN WHICH I HAVE DONE RESEARCH. SOMETHING NEEDS TO BE DONE ABOUT THESE ELECTRICAL ISSUES BEFORE SOMEONE ENDS UP GETTING KILLED. *TR
Electrical system, Oct 31, 2014
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE RADIO WOULD SHUT OFF AND ON INDEPENDENTLY, AND THE INSTRUMENT PANEL GAUGES WOULD FLICKER. ALSO, THE CONTACT MENTIONED THAT THE WARNING LIGHTS ON THE INSTRUMENT PANEL WOULD RANDOMLY ILLUMINATE AND THE POWER STEERING FAILED CAUSING HER TO USE EXTREME FORCE TO CONTROL THE STEERING WHEEL. THE VEHICLE WOULD RESUME NORMAL OPERATION. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION AND THE CONTACT HAD TO HAVE THE VEHICLE JUMP STARTED. THE DEALER DIAGNOSED THAT ALL THE ELECTRICAL CORDS WERE CORRODED. HOWEVER, THE PARTS TO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Electrical system, Oct 26, 2014
WHILE DRIVING DOWN THE ROAD THE RADIO DISPLAY GOES BLANK. THIS INCLUDES THE RADIO- TEMPERAUIRE CONTROLS,ETC- OTHERWISE KNOWN AS THE DIGITAL INFO CENTER. *TR
Electrical system, Exterior lighting, Oct 21, 2014
DRIVING ON INTERSTATE 10 WHEN ELECTRICAL LIGHTING, RADIO, ETC START BLINKING ON AND OFF. I WAS ON MY WAY FROM FLORIDA TO NORTH CAROLINA WHEN IT HAPPENED, I TURNED AROUND AND WENT TO CHEVROLET DEALER WHERE I BOUGHT IT, WAS CHECKED OUT AND MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG. DROVE TO NORTH CAROLINA AND WHEN I ARRIVED AT MY SON'S HOME THE SAME THING HAPPENED TWICE. WE TOOK IT TO CHEVROLET DEALER IN MOORESVILLE,NC, THEY FOUND OUT THROUGH GM IT WAS THE ELECTRICAL BOX CAUSING ALL THE PROBLEMS AND THEY REPLACED IT WITH A NEW ONE. I WASN'T IN AN ACCIDENT BUT IT MADE ME SCARED TO DRIVE IT. I FEEL AS THOUGH GM SHOULD HAVE RECALLED IT AND NOT MAKE THE CONSUMER WONDERING. I WOULD LIKE GM TO BE NOTIFIED ABOUT THIS AND TO ALSO HEAR FROM THEM. *TR
Electrical system, Engine, Oct 13, 2014
SINCE PURCHASE AS USED, SLOW START SPEED WITH THE ENGINE ALMOST CUTTING OUT. RADIO FLICKERING ON AND OFF. ENGINE CUTTING OUT WHEN IDLING. ENGINE LIGHT FOR MASS AIR FLOW (MAF) SENSOR REPLACEMENT. REPLACED MAF SENSOR AND PROBLEM REMAINS. ENGINE FAN STAYING ON LONG AFTER ENGINE HAS SHUT OFF AND COOLED. SERVICE LIGHTS COMING OF FOR STABILITRACK AND OTHER RANDOM ISSUES. FRONT CIGARETTE LIGHTER WON'T CHARGE DEVICES. TIRE AIR PRESSURE SENSORS BACKWARDS ON DISPLAY, I.E. DISPLAY RIGHT FRONT TIRE IS ACTUALLY LEFT FRONT TIRE PRESSURE. *TR
Electrical system, Structure, Oct 9, 2014
MY TRUNK OPENED AT RANDOM WHEN I WAS HEADED TO WORK. THIS OCCURRED MANY TIMES WHEN I WAS DRIVING AND AS WELL AS WHEN THE CAR WAS PARKED AND LOCKED. IT COULD HAVE CAUSED AN ACCIDENT DUE TO A DISTRACTION AND HAVING TO PULL OVER, ITEMS FALLING OUT IN FRONT OF VEHICLE FOLLOWING, AND ALSO COULD HAVE HAD ITEMS STOLEN. SINCE THE MIDDLE OF SUMMER, IT HAS STOPPED THAT ISSUE BUT, THE TRUNK WILL NOT OPEN WITH THE BUTTON ON THE REAR OF THE TRUNK. THE ONLY WAY IT OPEN IS WITH THE KEY FOB. THIS IS VERY INCONVENIENT AND HAS HAPPENED TO MANY OTHERS. I HAVE STOPPED AT A FEW CHEVROLET DEALERS ASKING FOR THEM TO FIX THIS BEFORE MY WARRANTY EXPIRED BUT THEY WOULD NOT COVER IT. *TR