2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints: engine
308 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Engine, Jun 12, 2018
WITHOUT ANY PREVIOUS PROBLEMS BEFORE THIS DAY.. MY TRANSMISSION WENT OUT WITH ONLY 80,000 MILES ON JUNE 7, 2018. BEING ON A BUSY 2 LANE, CURVY HIGHWAY, MY CAR JUST COMPLETELY WENT OUT OF GEAR AND THANKFULLY I WAS ABLE CRUISE OFF TO THE SIDE. A FEW MINUTES LATER AN ALERT THAN CAME UP ON MY DASH AND SAID "TRANSMISSION HOT, IDLE ENGINE". I HAD BOUGHT THIS CAR IN 2014 WITH ONLY ONE PREVIOUS OWNER THAT TOOK REALLY GOOD CARE OF IT. IT IS RIDICULOUS FOR MY TRANSMISSION TO GO OUT WITH SUCH LOW MILEAGE AND TO HAVE TO PAY $5,000 FOR A NEW ONE AND PLUS THE CAR PAYMENTS I STILL HAVE ON IT. UNFORTUNATELY, I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE. THERE ARE MANY OTHERS. JUST BECAUSE THEY LOOK NICE DOESN'T MEAN IT WILL LAST LONG.
Power train, Electrical system, Engine, Jun 11, 2018, crash
MY CAR IS VERY DANGEROUS! SHUTS OFF WHILE ON FREEWAY! JERKS FORWARD WHILE ON BRAKES, CAUSED AN ACCIDENT! CRUISE CONTROL DOES NOT WORK! ELECTRICAL THINGS FLASHING ALL THE TIME! JERKS AND LOCKS UP ALL 4 WHEELS WHILE DRIVING! JUST TODAY IS SHUT DOWN ON THE HIGHWAY I STRUGGLED TO GET IT HOME WHILE THE RPM'S WERE UP ABOVE 6! YOU NAME IT, IT HAS IT. THINK THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE MAKERS OF THIS VEHICLE!! CLASS ACTION LAWSUIT!!!!!
Other or unspecified, Engine, Apr 13, 2018
BURNING OIL SMELL STARTED AFTER AN OIL CHANGE. I HAVE REPLACED THE INTAKE TUBING THAT LEADS IN THE TURBO BECAUSE WHEN I REPLACED THE THROTTLE POSITION SENSOR IN THE TURBO AREA, THERE WAS OIL IN THE TURBO INTAKE. IT HAS LOST SOME POWER SINCE I STARTED EXPERIENCING THE BURNING SMELL. IT NOW SMELLS LIKE PLASTIC BURNING SINCE REPLACING THE INTAKE TUBING/GASKET.
Engine, Apr 11, 2018
EVEN AFTER FREE REPAIR DUE TO BEING COVERED UNDER WARRANTY, THE NEW PCV VALVE AND COVER ARE LEAKING AGAIN. ENGINE IDLES ROUGHLY, BOTH IN PARK AND IN DRIVE. THIS IS A KNOWN ISSUE WITH CHEVROLET CRUZE, BUT MY VIN IS NOT PART OF THE RECALL. MAIN ERROR CODE P0171- BANK 1 SYSTEM TOO LEAN- IS BEING PICKED UP (CHECK ENGINE LIGHT CAME ON YESTERDAY MORNING (APRIL 10, 2018)), ALONG WITH ERROR CODES: P0106, P015B, P0236, P0237, P1101, P112D.
Engine, Apr 10, 2018
WHEN EXITING THE FREEWAY COMING TO A STOP MY CAR COMPLETLY SHUTS OFF. HAVING TO PUT IT IN PARK TO RESTART
Engine, Apr 5, 2018
ENGINE COOLANT STENCH AND LOSS OF COOLANT SINCE DAY ONE! I NOW HAVE JUST OVER 45,600 MILES AND PER THE DEALER A NEED A TEMP SENSOR HOUSING AND THERMOSTAT. WHILE DRIVING I GOT A MESSAGE ON THE DASH READING "AC OFF DUE TO HIGH ENGINE TEMP" AND THE COOLANT TEMP READ - - - AND THE NEEDLE ON THE TEMP GAUGE DROPPED TO LOW FROM A PRIOR MIDWAY POINT AND COOLANT TEMP OF 218 DEGREES. BACK IN 2014 I SUDDENLY HAD BLACK SMOKE COMING FROM TAILPIPE AND THE "DEALER REPLACED THE WATER PUMP ASSEMBLY WITH NEW BASE AND THERMOSTAT." I ALSO HAD A "SERVICE STABILITRAC" NOTICE AND SUDDEN LOSS OF POWER WHILE DRIVING BACK IN 2015 AND THE DEALER SAID THEY COULDN'T DUPLICATE THE ISSUE BUT THAT I NEEDED A NEW COIL PACK WHICH I HAD TO PAY FOR AND REPAIR ON MY OWN EVEN THOUGH CAR WAS STILL UNDER WARRANTY!! THIS VEHICLE HAS SMELLED LIKE ANTIFREEZE SINCE THE DAY I BOUGHT IT, BRAND NEW, FROM THE DEALER THAT WAS PERFORMING ALL THE SERVICES. IN ADDITION, THE BACK WINDOW LEAKED FROM DAY ONE AND I HAD 2" OF STANDING WATER IN MY TRUNK AND I HAD TO PAY, OUT OF MY OWN POCKET!!, TO REPLACE THE REAR WINDOW = TWICE!!! THIS CAR IS A PIECE OF JUNK AND HAS BEEN NOTHING BUT PROBLEMS AND THE DEALER HAS FORCED ME TO DO REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE WARRANTY. I AM SICK AND TIRED OF THE STENCH OF ANTIFREEZE AND THE FACT THAT I NOW HAVE TO REPAIR THE THERMOSTAT HOUSING AND THERMOSTAT DUE TO ENGINE OVERHEATING!!!
Electrical system, Electronic stability control (ESC), Engine, Apr 1, 2018
AS I WAS DRIVING MY RADIO STARTED GOING ON AND OFF THEN CAR COMPLETELY SHUT OFF STEERING WHILE WENT STIFF TO THE LEFT AND LOCKED AS I WAS ON THE ROAD SCARED THE LIVING SPIRIT OUT OF ME WAS THE SCARIEST EXPERIENCES LUCKLY I WAS ALONE WITHOUT MY KIDS BECAUSE THAT COULD OF BEEN A FATAL ACCIDENT. IN WAS VERY LUCKY IT WAS NOT A BUSY MORNING THE FIRST TIME IT HAPPEN AND I WAS ABLE TO KEEP TO LEFT UNTIL CAR CAME TO A STOP AT THE CURVE. THIS HAS HAPPEN TO ME MORE THAN ONCE THAT I STOPPED DRIVING CAR STOPPED PAYING IT BECAUSE IT WAS A LEMON SO MANY THINGS WENT WRONG 3MNTHS AFTER BUYING CAR AT USED DEALERS I FELT CHEATED AND STUCK I EVEN LOST MY JOB BECAUSE I WASNT ABLE TO GET TO WORK ON TIME OR AT ALL AT TIMES BECAUSE OF CAR PROBLEMS
Engine, Mar 11, 2018
I HAVE A VERY IMPORTANT ISSUE I HAVE REGARDING THE 2012 CHEVY CRUZE I BOUGHT ON APRIL 26TH, 2015 WITH APPROXIMATELY 29,000 MILES ON IT. IT WAS PURCHASED THROUGH CARMAX. AS OF THIS TIME MY CAR HAS 60,000 MILES ON IT. ON SUNDAY, FEBRUARY 18TH WHILE I WAS DRIVING THE CAR ON A MAJOR HIGHWAY SUDDENLY, I COULD NOT ACCELERATE FASTER THAN 25MPH, THE CHECK ENGINE LIGHT CAME ON, AND THE 'D' FOR DRIVE STARTED FLASHING AT ME. IT TURNS OUT THAT I NEEDED A NEW TRANSMISSION.
Engine, Mar 7, 2018
THE CAR WAS MOVING DOWN THE ROAD, AND ALL OF A SUDDEN, THE ENGINE LIGHT CAME ON, 'AC OFF DUE TO HIGH ENGINE TEMPERATURE'- FANS KICKED ON AND RAN NON STOP. COOLANT WAS ADDED IMMEDIATELY ONLY TO FIND OUT THAT THE HEAD CRACKED- THE COOLANT WAS RUNNING INTO THE OIL. THIS CAR WAS NOT VERY OLD AND IT FOR NO REASON SHOULD HAVE CRACKED. I THINK IT IS IN RELATION TO RECALL CAMPAIGN 12081.
Other or unspecified, Electronic stability control (ESC), Engine, Feb 25, 2018
SINCE NOVEMBER 2016 AT 56,000 MILES THE CAR HAS BEEN CONSTANTLY OVERHEATING. THE ENGINE COOLANT FLANGE, WATER PUMP, AND THERMOSTAT HAVE BEEN REPLACED 2XS. WHEN THIS HAPPENS THE CAR FLASHES SPORADIC MESSAGES SUCH AS A/C OFF HIGH ENGINE HEAT, SERVICE STABILITRAK, CHANGE OIL, ETC. THE CAR ALSO HAS STARTED LEAKING OIL. FINALLY ON FEBRUARY 10TH, 2018 THE CAR HAD THESE SAME ISSUES AGAIN AND THIS TIME THE ENGINE WENT ENTIRELY. THE CAR HAD TOTAL ENGINE FAILURE AT 83,500 MILES AND NOW REQUIRES A NEW ENGINE. THIS IS THE WORST CAR I HAVE EVER OWNED AND I WOULD NEVER RECOMMEND IT TO ANYONE. UPON GOING ONLINE EVERYONE HAS THESE SAME EXACT ISSUES SO I HAVE NO IDEA WHY MASSIVE RECALLS HAVE NOT BEEN MADE.
Engine, Feb 21, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS CONTACT AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE AS WELL AS REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.
Engine, Feb 14, 2018
WITH HEATER AND FAN ON, NAUSEATING ODOR IS EMITTED FROM THE VENTS. THE ODOR SMELLS LIKE ANTI-FREEZE. THIS ODOR CANNOT BE SAFE TO BE INHALING.
Engine, Feb 6, 2018
AT 45K MILES HAD GAS CAP MESSAGE A COUPLE OF TIMES. THEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALER AND THEY STATED THAT IT WAS EXHAUST MANIFOLD WHICH WAS $1000. I FEEL AT 45K (RURAL TOWN DRIVING) THERE MUST HAVE BEEN SOME DEFECT FOR THIS TO HAPPEN. DOES ANYONE KNOW OF ANY MANUFACTURE PROBLEMS WITH THE MANIFOLD ON CHEVY CRUZE 2012. ALSO HAD PROBLEMS WITH VEHICLE TRYING TO DIE RIGHT BEFORE TAKING IT TO DEALER.
Engine, Jan 9, 2018
"TAKATA RECALL" I AM THE OWNER OF A 2012 CHEVY CRUZE AND IT ONLY HAS 44,000 MILES THIS IN WHICH THE TRANSMISSION HAS WENT OUT. IT STARTED OF DOWN SHIFTING HARD WHEN TAKING OFF AND JERKING. AS I SEARCHED ONLINE I FOUND THAT THIS IS A COMMON PROBLEM IN THESE CARS
Electronic stability control (ESC), Engine, Jan 8, 2018
THE "CHECK ENGINE" LIGHT CAME ON ONE EVENING AND WITH A MESSAGE TO SERVICE THE STABILTRACK. I DID GET THE CAR HOME. NEXT MORNING, STARTED THE CAR, WAS STOPPED AT AN INTERSECTION NEAR MY HOME WHEN THE ENGINE LOST POWER IN THE MIDDLE OF THE INTERSECTION. WAS ABLE TO GET THE CAR HOME BY TURNING IT OFF AND RESTARTING IT, BUT IN TRYING TO DRIVE THE CAR TO THE REPAIR SHOP, WAS NOT ABLE TO GET ANY ACCELERATION AND HAD TO HAVE THE CAR TOWED FROM MY DRIVEWAY. DIAGNOSTICS REVEALED THE THROTTLE BODY HAD TO BE REPLACED AND THE SENSOR CLEARED. WAS TOLD BY MY MECHANIC THAT THERE IS A SERVICE BULLETIN OUT FOR THIS ISSUE FROM GM. THIS IS A CAR WITH 41,000 MILES ON IT.
Electrical system, Engine, Fuel/propulsion system, Jan 5, 2018
THE CAR SAYS IN THE INSTRUMENT CLUSTER "ENGINE LOOSES POWER" AND TO "SERVICE STABILITRAC." THEN I LOOSE ACCELERATION. I HAVE TO COAST TO THE SHOULDER SHUT THE CAR DOWN AND RESTART. IT HAPPENS MORE OFTEN ON THE FREEWAY WHICH IS SUPER SCARY. THIS HAPPENS EVERY TIME DRIVE.
Exterior lighting, Electronic stability control (ESC), Engine, Dec 27, 2017
WHEN STARTING MY CAR, MY WINDSHIELD WIPERS START GOING ALONG WITH WINDSHIELD WIPER FLUID COMING OUT, MY FOUR WAYS START BLINKING, AND MY TRUNK OPENS UP AND WILL NOT SHUT. I HAVE NOT TOUCHED ANYTHING THAT WOULD CAUSE ANY OF THIS TO HAPPEN. THIS HAS HAPPENED MULTIPLE TIMES AND IT PUTS ME IN A HUGE INCONVENIENCE. I WAS DRIVING TODAY AND IT'S 14 DEGREES OUTSIDE, YET MY CAR STARTED TO OVERHEAT AND A WARNING CAME UP ON MY DASH SAYING SOMETHING ABOUT THE A/C BEING SHUT OFF DUE TO OVERHEATING.... WHY WOULD I BE USING MY A/C AT ALL?
Engine, Dec 6, 2017
AFTER DRIVING FOR A WHILE LIKE 8 TO 10 MILES STOPPING FOR A LITTLE WHILE AT A DRIVE THROW AND THE CAR FAN CAME ON AND THE CAR TEMPERATURE GAGE ISN'T EVEN HALF WAY ON THE GAGE AND THE FAN COMES ON. THE CAR HEATER IS BLOWING COOL AIR INSTEAD OF HEAT BUT WHEN DRIVING OR RAMEN THE ENGINE A LITTLE HEAT STARTS WORKING
Engine, Dec 1, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING, THE VEHICLE OVERHEATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE SHUT DOWN AND WAS TOWED TO CHAMPION CHEVROLET CADILLAC (36006 BRISTOL HWY, JOHNSON CITY, TN 37601) WHERE IT WAS DIAGNOSED THAT HEAD GASKET NEEDED TO BE REPLACED. IT WOULD COST AN ADDITIONAL $500 FOR ADDITIONAL DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 8-356-5888446. THE MANUFACTURER STATED THAT THE WATER PUMP WAS REPLACED IN 2014 AND REFERRED THE CONTACT TO NHTSA. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000.
Power train, Electronic stability control (ESC), Engine, Dec 1, 2017
WHILE DRIVING MY CAR WOULD NOT ACCELERATE. THE CAR WILL NOT MOVE WHEN CHANGING GEARS. I TOOK THE CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT AND STABILIK SERVICE LIGHT CAME ON. THE MECHANIC DIAGNOSED THE CAR AND REPLACED A CONNECTOR. NOW, THE CAR GEARS DON'T WORK. MISDIAGNOSIS.
Vehicle speed control, Other or unspecified, Engine, Nov 28, 2017
THIS CAR HAS HAD ISSUES SINCE WE PURCHASED IT BRAND NEW IN 2012. DOES NOT ACCELERATE WHEN MERGING ON FREEWAY OR TRYING TO PICK UP SPEED. IT PUTS THE DRIVER AT A VERY HIGH RISK OF AN ACCIDENT. THIS CAR WAS PURCHASED FOR MY DAUGHTER TO ATTEND COLLEGE AND SHE FEELS VERY UNSAFE. WE HAVE HAD TO HAVE IT TOWED AND TAKEN INTO SHOP SEVERAL TIME FOR CHECK ENGINE LIGHT AND LOUD SHAKING NOISE. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE AND SEEM TO THINK BASED ON REVIEWS THAT THESE CARS FALL INTO THE LEMON CATEGORY. WE WILL BE TAKING IT TO A VERY RELIABLE MECHANIC THIS WEEK AND WILL WAIT TO SEE WHAT THEY FIND.
Engine, Nov 9, 2017
WHEN DRIVING( IN ANY WEATHER CONDITIONS) THE CAR WILL LOOSE ENGINE POWER DROP TO AROUND 5MPH, IS UNABLE TO ACCELERATE AND HAVE TO BE PULLED OVER. RE/CEIVE WARNINGS STATING "ENGINE POWER REDUCED", "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL. THE CHECK ENGINE LIGHT COMES ON ALONG WITH SEVERAL OTHERS. PULLING OVER AND RESTARTING THE CAR USUALLY CORRECTS THE PROBLEM BUT IT IS TERRIFYING WHEN TRAVELING AT A HIGHER RATE OF SPEED, OR ANY SPEED REALLY! SOMEONE IS GOING TO GET KILLED. FORTUNATELY, THIS HAS ONLY HAPPENED ON LOCAL CITY STREETS ( SO FAR!) BUT I CAN'T IMAGINE IT HAPPENING ON THE HIGHWAY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS. IN DOING RESEARCH ONLINE THERE ARE A GREAT NUMBER OF OWNERS EXPERIENCING THE SAME EXACT PROBLEM. HOW IS THIS NOT CONSIDERED A SAFETY ISSUE WARRANTING A MASSIVE RECALL? IN READING MANY FORUMS, GM IS CLEARLY AWARE OF THE PROBLEM BUT APPARENTLY HAS NO DEFINITIVE WAY TO FIX IT AS MANY OWNERS HAVE HAD VARIOUS PARTS REPLACED( MOSTLY RELATED THROTTLE OR ACCELERATOR PEDAL) WITH THE PROBLEM NOT BEING RESOLVED.
Vehicle speed control, Electronic stability control (ESC), Engine, Nov 7, 2017
I WAS DRIVING DOWN THE INTERSTATE AND MY CAR STARTED TO LOSE POWER. THE ENGINE REDUCED POWER AND SERVICE STABILITRAK MESSAGES CAME UP AND THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. I GOT OF THE INTERSTATE AND PUTTED ALONG, BARELY ABLE TO ACCELERATE AT STOP LIGHTS, UNTIL I MADE IT TO MY LOCAL CHEVY DEALERSHIP. THEY DON'T SEEM TO KNOW WHAT IS GOING ON AND I'LL PROBABLY END UP DOING A TRIAL AND ERROR WITH SENSORS AND THROTTLES. A FEW WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE I WAS DRIVING DOWN A RESIDENTIAL ROAD (25MPH), BUT EVERYTHING TURNED OFF (DASH, A/C, RADIO, DIGITAL SPEEDOMETER, ETC) AND MY CAR POWERED OFF FOR A FEW SECONDS AND THEN CAME BACK ON AGAIN. THIS IS SERIOUSLY A SCARY PROBLEM TO HAVE.
Service brakes, Engine, Nov 1, 2017
THE CAR HAS HAD ALL RECALL WORK DONE FOR BOTH ISSUES HOWEVER THE VEHICLE IS SPEWING OIL AGAIN AND EVEN AFTER THE BRAKES HAVE BEEN REPLACED THE VEHICLE DOES NOT STOP WHEN IN REVERSE OR MOVING SLOWLY FORWARD. CHEVY STATES THAT THESE ISSUES ARE NOW MY ISSUE AND AND SPENDS BECAUSE RECALL WORK IS ONLY ONE YEAR ON THE WARRANTY. WHEN BACKING OUT FROM A PARKING SPOT OR DRIVEWAY THE VEHICLE DOES NOT STOP WHEN THE BRAKES ARE PRESSED AND OIL LEAKS RANDOMLY. IN 2015 AS THEY MADE THE REVEAL REPAIR THE VEHICLE CAUGHT FIRE, HOWEVER THEY CLAIMED TO HAVE REPAIRED THE ISSUE.
Power train, Engine, Oct 26, 2017
I HAVE A 2012 CHEVY CRUZE LT, IT DOESN'T EVEN HAVE 75K AND I'VE ONLY HAD IT FOR 2 YEARS. DRIVING THROUGH NORTH LITTLE ROCK ON THE INTERSTATE MY TEMPERATURE GAGE SHOT FROM COOL TO RED, MY CAR DINGED AND POSTED A MESSAGE A/C OFF DUE TO HIGH ENGINE TEMPS. MY A/C WAS NOT ON, AS I WAS PULLING OVER ANOTHER MESSAGE DINGED AND MY ENGINE POWER WAS REDUCED. I LET THE CAR IDLE AS THE NEXT MESSAGE INSTRUCTED ME TO DO, THE TEMP WOULD NOT GO DOWN. I TURNED THE CAR OFF AND CALLED FOR A RIDE. THANKFULLY A NLR POLICE OFFICER SAT WITH ME UNTIL MY BOYFRIEND CAME AS I WAS BROKE DOWN ON A BAD SIDE OF TOWN. THAT BEING SAID, WE HAD THE CAR TOWED TO OUR ASE INDEPENDENT MECHANIC TO HAVE IT DIAGNOSED AS WE THOUGHT IT WAS JUST THE THERMOSTAT STICKING. NOPE! BLOWN HEAD GASKET! ALL BECAUSE OF A FAULTY WATER INLET. IT IS A KNOWN PROBLEM ALL ACROSS THE FORUMS. MY MECHANIC HAD REPLACED NUMEROUS INLETS ON THESE CARS AND CHEVY HAD YET TO DO A RECALL. I CONTACTED GM AND FILED A COMPLAINT. THEY ARE ONLY REPLACING FAULTY WATER PUMPS, EVEN THOUGH THE WATER PUMP REPLACEMENT PARTS INCLUDE THE WATER INLET. I WAS TOLD I HAD TO HAVE IT DIAGNOSED BY THEIR DEALERSHIP AND AFTER MUCH BACK AND FORTH FINALLY GOT THE DIAGNOSTIC FEE WAIVED. I RECEIVED A CALL TODAY FROM THE DEALER INFORMING ME THAT I HAVE A CRACKED HEAD, WARPED GASKET, AND NEED TO REPLACE THE ENGINE. THIS IS ALL DUE TO A DEFECT THE MANUFACTURER KNOWS ABOUT. TO TOO IT OFF THE POWER TRAIN WARRANTY EXPIRED IN MARCH AND MY EXTENDED WARRANTY EXPIRED 5K MILES AGO. CHEVY WANTS ME TO PAY OUT OF POCKET TO REPLACE ALL THE DAMAGE THAT OCCURRED FROM THEIR DEFECT. I AM CONTACTING THE BBB, MY ATTORNEY GENERAL, AND ANY NEWS OUTLET I CAN TO GET THIS ISSUE BROUGHT TO LIGHT. WITH A VEHICLE JUST OVER 5 YEARS OLD AND NOT EVEN 100,000 MILES ON IT TO HAVE TO REPLACE AN ENGINE IS LUDICROUS.