2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints: engine
308 reports, newest first. Show all
Engine, Sep 27, 2017
LACK OF POWER, COOLANT LEAKS, THE COOLING SYSTEM HAS A NUMBER OF PLASTIC PARTS. THE THERMOSTAT HOUSING AND A JUNCTION PIECE ARE MADE OF PLASTIC. AFTER CONSTANT HEAT AND COLD THEY CRACK. I HAD TO HAVE BOTH OF THESE PARTS REPLACED AT BELOW 40000 MILES AT A COST OF MORE THAN $800 DOLLARS. THESE PARTS WERE MADE TO FAIL. AS FOR POWER WITH A TURBO IT LACKS POWER. I HAVE CHANGED THE SPARK PLUGS AND THE COIL PACK. STILL LACES POWER.
Engine, Sep 26, 2017
OVER HEATING. 3 TIMES IN 3 YEARS. I HAVE HAD TO HAVE WATER PUMP REPLACED AND THERMOMETER. MECHANIC HAS TOLD ME HE DOESN'T UNDERSTAND THIS ISSUE. CAR DOESN'T COOL DOWN IN IDLE. DIRECTED ME TO DEALERSHIP. 1 ST TIME OCCURRED I TOOK IT TO CLOSED SHOP. DEALERSHIP SAID IT'S NOT COVERED CAUSE THEY DIDN'T DO THE WORK. IT WASN'T LIKE I COULD GET IT TO THEM THE CAR WAS SHUTTING DOWN. NEXT TIME I GOT IT BACK TO SAME MECHANIC AS IT WAS STILL WARRANTY. THIS TIME THEY REPLACED SAME ITEMS NO CHARGE SAID TAKE IT TO DEALER THEY DON'T KNOW WHAT CAUSE IS. I KNOW OF OTHER PEOPLE THAT HAD A CHEVY CRUZ WITH SAME ISSUES AND THEY TRADED IT IN. THIS HAS BEEN A TERRIBLE CAR. THESE KIND OF PROBLEMS OCCURRED IN THE 80S NOT THE 2000S
Engine, Sep 15, 2017
ECO 1.4L MODEL. ENGINE SUDDENLY BEGAN TO RUN ROUGH, MOST NOTICEABLE AT IDLE. SHORT TIME LATER CHECK ENGINE LIGHT CAME ON AND STAYED ON. AFTER TURNING CAR OFF COOLING FAN STAYED ON SEVERAL MINUTES, WHICH IT HAD NEVER DONE BEFORE. DEALER REPLACED VALVE COVER, AND INTAKE MANIFOLD FOR $1100, OUT OF WARRANTY. ONLY 36,200 MILES. FAILURE OF A NON-MOVING PART AT SUCH LOW MILEAGE IS CLEARLY A DEFECT.
Engine, Aug 27, 2017
MY CAR WILL NOT GO INTO REVERSE AND HESITATED TO GIVE GAS AND NOW MY CAR WON'T GO INTO ANY GEAR , I CURRENTLY SEE ONLINE OTHER PPL WITH THIS CAR THAT HAVE THE SAME PROBLEM.
Power train, Engine, Fuel/propulsion system, Aug 21, 2017
ON AUGUST 19, 2017, I WAS ON THE ROAD, DROVE PASSED SOUTH CENTER MALL WHEN I FELT THAT THERE WAS SOMETHING WRONG WITH MY ENGINE BECAUSE IT WASN'T DRIVING FAST AS USUAL. I PULLED OVER TO THE SIDE OF THE ROAD, AT INSPIRUS CREDIT UNION IN TUKWILA TO CHECK THE ENGINE IF IT WAS OKAY WHEN I SMELLED A FAINT SCENT OF SMOKE. I DROVE BACK HOME TO PARK IT FOR FEAR OF THE ENGINE EXPLODING. OUR FAMILY MECHANIC CHECKED THE ENGINE AND SAID THAT THE FAN IS TOO LOUD AS IF SOMETHING IS CAUSING IT TO BE OVERWORKED. THE ENGINE FAN HAS ALWAYS BEEN LOUD AFTER MY OIL CHANGE ON JULY 21, 2017. THE ENGINE LIGHT HAS NOT BEEN TURNED OFF SINCE THE OIL CHANGE AND I KNOW THAT THERE IS SOMETHING WRONG WITH THE VEHICLE. ALSO, I ENTERED THE VIN NUMBER ONLINE AND IT SAID THAT THE RECALL ON MY CAR IS INCOMPLETE. THE DEALER DID NOT INFORM ME ABOUT THE RECALL NOR MENTIONED ANYTHING ABOUT IT WHEN I BOUGHT IT. THEY DID NOT GIVE ME A WRITTEN LETTER OF THE RECALL OR EVEN SPECIFIED THE RECALL BEING INCOMPLETE.
Steering, Vehicle speed control, Engine, Aug 12, 2017
CHEVROLET CRUZE 2012 DELAYED STEERING WHEN TURNING, THEN SLUGGISH WOULD NOT GO PAST FIRST GEAR. I WAS DRIVING ON CITY STREET NOTICED DIFFICULTY TURNING AND SLOWNESS SO STOPPED AT NEAREST GAS STATION. GOT VEHICLE TOWED TO DEALER AND DIAGNOSED WITH TRANSMISSION FAILURE. THIS WAS SUDDEN, ALWAYS KEPT UP WITH REGULAR MAINTENANCE, OIL CHANGES & TUNE UPS! THIS SHOULD NOT HAPPEN TO A CAR BARELY 5 YEARS OLD CAR AND WELL MAINTAINED!
Steering, Electrical system, Engine, Jul 31, 2017
CAR WONT TURN OFF EVEN WITH KEY OFF LIGHTS STAY ON TOO OTHER TIMES CAR JUST TURNS OFF WHILE STILL ON DRIVE BUT GM CALMS NO RECALLS !
Engine, Jul 28, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE ECO. WHILE DRIVING VARIOUS SPEEDS, A "TURN AIR CONDITIONER OFF, ENGINE OVERHEATING" MESSAGE APPEARED. THE CONTACT TURNED OFF THE AIR CONDITIONER; HOWEVER, SEVERAL MINUTES LATER, AN "ENGINE OVERHEATING" MESSAGE DISPLAYED. THE CONTACT PARKED THE VEHICLE, TURNED OFF THE ENGINE, AND WAITED TEN MINUTES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT ANY WARNING MESSAGES APPEARING. HOWEVER, LATER IN THE DAY, THE ENGINE OVERHEATING MESSAGE DISPLAYED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (FIRESTONE COMPLETE AUTO CARE 1031 MT ZION RD, MORROW, GA 30260 (770) 225-1530) WHERE IT WAS DIAGNOSED WITH A THERMOSTAT HOUSING AND THERMOSTAT FAILURE WHICH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE WAS DESIGNED TO WITHSTAND THE HEAT CONDITIONS IN A STATE SUCH AS GEORGIA. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,695.
Power train, Engine, Jul 26, 2017, fire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE STATIONARY, THE ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SMOKE CAME FROM UNDER THE HOOD OF THE VEHICLE DIRECTLY AFTER THE VEHICLE WAS PURCHASED. CHEVROLET OF BROADSHEADVILLE, PENNSYLVANIA WAS MADE AWARE OF THE SERIES OF FAILURES AND DIAGNOSED THAT THE ENGINE COOLANT THERMOSTAT WAS FAULTY. IN ADDITION, THE TRANSMISSION WAS REPLACED, UNDER A MANUFACTURERS RECALL, BUT THE FAILURE RECURRED THEREAFTER. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET USED TO THE NEW TRANSMISSION AND THE WAY THE VEHICLE OPERATED AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY IN REGARDS TO THE MILEAGE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/06/17*LJ *JS
Service brakes, Engine, Jul 24, 2017
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT VEHICLE WAS SERVICED PER A MANUFACTURER VOLUNTARY EMISSION RECALL: 14801 (ENGINE) TO REPROGRAM THE ENGINE CONTROL MODULE. AFTER THE VEHICLE WAS REPAIRED AT JOHN DONOGHUE AUTOMOTIVE (363 VINSON BLVD, WHITEVILLE, NC 28472 (910) 642-2400), THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS SERVICED PER A MANUFACTURER RECALL: 12213 (BRAKES) WHERE THE BRAKE VACUUM MICRO SWITCH WAS REPLACED. HOWEVER, THE BRAKE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS THEN TAKEN BACK TO JOHN DONOGHUE AUTOMOTIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, DRIVING 35 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED WHILE THE AIR CONDITIONER WAS TURNED ON. WHEN THE AIR CONDITIONER WAS TURNED OFF, THE TEMPERATURE GAUGE DECREASED. THE CONTACT ALSO STATED THAT THE FAN WOULD REMAIN ON FOR SEVERAL MINUTES AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. DUE TO THE DIAGNOSTIC FEES, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 57,395. ...UPDATED 10/19/17 *BF *JS
Steering, Air bags, Engine, Jun 17, 2017
WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP
Power train, Electrical system, Engine, Jun 14, 2017
TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..
Other or unspecified, Service brakes, Engine, Jun 12, 2017, crash
TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.
Engine, Jun 9, 2017, fire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED COOLANT ON THE GROUND. THE CONTACT'S WIFE ALSO NOTED SMOKE EMITTING FROM THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER OUTLET WAS LEAKING COOLANT OUT OF THE ENGINE ONTO THE TRANSMISSION. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Engine, Jun 8, 2017
5 CAM SHAFT COVERS REPLACED, DUE TO INTERNAL PCV FAILURE... ALSO CAUSES DIPSTICK TO POP OUT, SPRAYING OIL THROUGH ENGINE BAY... HUNDREDS OF COMPLAINTS ON INTERNET FORUMS ABOUT THIS PROBLEM
Engine, May 23, 2017, fire
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE ENGINE OIL WAS BURNING AND CAUSED AN ODOR TO EMIT FROM THE VENTS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE TURBO RETURN LINE WAS REPLACED EACH TIME, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE ENGINE OIL WAS LEAKING ON THE ENGINE, THE CATALYTIC CONVERTER, AND OTHER HOT SURFACES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE PCP COVER WAS REPLACED ALONG WITH OTHER UNKNOWN REPAIRS, BUT THE FAILURE PERSISTED. THE CONTACT MENTIONED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, THE CONTACT SMELLED THE ODOR OF BURNING ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 8/284/0793442. THE APPROXIMATE FAILURE MILEAGE WAS 50,660..UPDATED 08/23/17 *BF *CN
Power train, Other or unspecified, Engine, Apr 9, 2017
CLUTCH SMELL VERY STRONG DOOR DUST ALL OVER ENGINE CAR HAS 9000 MILES ON IT ALSO GETTING A ENGINE CODE SAYS CRUISE CONTROL SENSOR THIS CAR DON'T HAVE CRUISE CONTROL DEALER SAYS CLUTCH NOT UNDER WARRANTY I'M VERY DISSAPOINTED WITH THE POWER IN THE ENGINE CAR HAS NO POWER FOR GOING UP ANY SLOPE OR HILLS WAY UNDER POWERED.
Wheels, Other or unspecified, Engine, Mar 30, 2017
BLOWN TURBO/OIL COOLING SYSTEM. REPLACED, $2050.00.,, COOLANT RESERVOIR CRACKED/ REPLACED/WITH LABOR $200.00. VALVE COVER, INNER CRACK(GASKET CRACK) ALSO, $175.00,, TIRE TOTAL FLAT(TRIED TO FILL WITH AIR) TIRE BECAME FLAT WITHIN 1 MINUTE,, HAD TO BUY NEW TIRE. $125.00/.. COIL PACK REPLACED, $175.00,, BATTERY(DIED), REPLACED $125.00// OCU/ REPLACED,$200.00// OIL PLUG REPLACED $27.00 GM PART. PARTSDIRECT PRICE WITH SHIPPING $7.00 !!!, I REELLY GOT THE SHAFT ON THAT 1 !! ON STAR COVER UNGLUED & FELL OFF,, OTHER THAN ALL THIS, IT IS THE MOST FUEL EFFICIENT MOTOR VEHICLE I HAVE EVER OWNED. .I HAVE GOTTEN AS MUCH AS 54MPG HIGHWAY,, ON A TEST OF 1 ,10TH OF A GALLON(=12.8OZ) 9MILES, THEIR IS A SECRET TO GETTING THIS MILAGE, THESE REPLACEMENTS HAVE OCCURED OVER THE COURSE OF 4.5YEARS, 168000MILES. REPAIRS TOTALLING WITH TIRES, OIL CHANGES, ETC. $5200.00,EYE OPENER,JAW DROPPER.
Engine, Mar 2, 2017
COOLANT LEAK. OUTLET HOUSING CRACKED. OIL LEAK. PCV VALVE COVER LEAKING.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Feb 13, 2017
I HAVE A 2012 CHEVROLET CRUZE ECO, WITHIN A YEAR I HAD TO HAVE THE TURBOCHARGER REPLACED. BEFORE I HAD IT REPLACE I BROUGHT IT TO THE DEALER WITH COMPLAINTS OF LOSING POWER AND THE SMELL OF GAS AND EXHAUST. THEY SAID WORKING AS NORMAL; WITHIN DAYS IT STARTED MAKING A LOUD NOISE. I CALL ONSTAR TO DO A DIAGNOSIS' IT WAS MY TURBOCHARGER. IT WAS FIX BUT A FEW DAYS LATER IT SMELT LIKE FUMES AGAIN. TOOK IT IN AND THEY SAID WORKING AS NORMAL. A YEAR LATER THE TURBOCHARGER WENT OUT AGAIN AND I PAID 1200 TO HAVE IT FIX. LONG STORY SHORT I'M STILL SMELLING EXHAUST EVEN AFTER HAVING ALL THE RECALLS FIX. NOW MY STABILITY TRACTION CONTROL LIGHT CAME ON THE OFF AGAIN. THIS CAR WAS A LEMON FROM THE BEGINNING BUT I'M OUT OF WARRANTY. I THOUGHT BY NOW THEY WOULD OF HAD A RECALL ON THEIR TURBOCHARGER AND THE OIL LINE THAT THEY SAY THAT KEEPS GETTING BLOCK AND THE EXHAUST SMELLL. IS ANYONE WORKING ON ALL THESE COMPLAINTS?
Power train, Engine, Feb 8, 2017
SERVICE TRACTION CONTROL
Engine, Dec 6, 2016
FIRST, I RECEIVE A WARNING ABOUT ENGINE TEMP SO I PUT SOME COOLANT IN AND THE PROBLEM DOESN'T COME UP AGAIN FOR A WEEK. BETWEEN THAT TIME, THE TIRE SENSOR MALFUNCTIONS AND THE CAR IS AT ONLY 40,000 MILES SO IT'S NO LONGER UNDER WARRANTY. THE SECOND TIME I GET THE TEMP WARNING I'M ON THE WAY TO WORK RIDING ALONG A HIGHWAY AND THE CAR LOSES MOMENTUM AND LED ADVISES THAT CAR IS LOWERING POWER TO PROTECT ENGINE. MIND YOU, THIS IS AFTER I'VE ALREADY SPENT $400 ON NEW TIRES AND CHANGED THE OIL. A MINUTE AFTER THE LED ON, THE CAR WAS TRYING TO COMPLETELY SHUT DOWN AT THIS POINT AND I PULLED OVER. WHEN I GET TO A COMPLETE STOP, STEAM JUST ENGULFS MY HOOD. THE CAR WENT FROM DRIVING WITH NO INDICATION OF TROUBLE TO A COMPLETE DISASTER IN A MATTER OF ONE AND A HALF MINUTES. I HAD THE CAR TOWED TO MY HOUSE AND LATER ON BROUGHT IT TO A CHEVROLET DEALER TO GET A DIAGNOSTIC. CHEVROLET ADVISES THAT THE ENGINE IS BAD. MY FOUR YEAR OLD CAR WITH JUST OVER 40,000 MILES NEEDS A $7,000 ENGINE REPLACEMENT. THIS IS NOT A NORMAL OCCURRENCE AND I'VE NEVER HAD A SIMILAR ISSUE ON A CAR THAT HASN'T EVEN HIT HALF A 100K. THESE PROBLEMS DIDN'T HAPPEN WITH A 1999 MODEL I HAD FOR MUCH LONGER THAN THIS AND THE MILEAGE WAS OVER 120,000 WHEN THE CAR STARTED GIVING UP. THERE ARE MANY SIMILAR COMPLAINTS HERE WITH SIMILAR ISSUES AND THESE PEOPLE INVESTED IN A VEHICLE THAT WE EXPECTED TO SERVE US FOR THE PRICE WE PAID. I BOUGHT AMERICAN BECAUSE I WANTED TO SUPPORT INDUSTRY IN OUR COUNTRY. CHEVY LAUDS ITSELF AS A TOP-TIER COMPANY RANKED AT HIGHLY WITH MULTIPLE AUTO MAGAZINES EVERY YEAR. MY EXPERIENCE HAS BEEN VERY LOW, THOUGH AND THIS HAS CAUSED ME SEVERE FINANCIAL BURDEN FOR A VEHICLE I PAID IN FULL PRICE BRAND NEW. ENGINE REPLACEMENTS DO NOT HAPPEN AT 40,000 MILES ON A BRAND NEW CAR WITH A TOP-TIER AUTO MAKER. *TR
Engine, Nov 11, 2016
WAS DRIVING AND ALL THE SUDDEN GOT WARNING LIGHTS AND A/C SHUT OFF DUE TO COOLANT TEMP? OR SOMETHING TO THAT AFFECT. THEN MY FAN KICKED ON AND IT WENT AWAY BUT THE FAN JUST STAYS RUNNING BUT THE COOLANT TEMP IS NOT EVEN HOT CAN EVEN GET HOT OUT OF THE HEATER VENTS BUT STILL THINKS I'M OVERHEATING THEN THE CAR SHUT ITSELF OFF! I HAVE AN APPOINTMENT IN THE MORNING WITH CAR DEALERSHIP BUT I'VE SEEN MANY PEOPLE ARE HAVING THE SAME ISSUE SHOULD BE A RECALL NOT FAIR TO MAKE US PAY MY CAR IS STILL NEW
Power train, Engine, Fuel/propulsion system, Nov 1, 2016
MY 2012 CHEVY CRUZE ECO SUDDENLY LOST POWER AND ACCELERATION WAS VERY POOR ON 10/29/2016. ALMOST GOT HIT TRYING TO PULL OUT FROM A STOP SIGN BECAUSE THE POWER WAS NO LONGER THERE TO TAKE OFF. AFTER HAVING AN AUTO MECHANIC SHOP LOOK AT THE CAR ON 10/31/2016 WE DISCOVERED THAT THE OIL LINE FROM THE BLOCK OR WHERE THE OIL SUPPLY COMES FROM FOR THE TURBO HAD BEEN A PLASTIC LINE THAT HAD MELTED AND STOPPED OIL FROM FLOWING TO THE TURBO CHARGER. THIS APPEARS TO BE A POOR DESIGN ON GM'S PART TO USE PLASTIC LINES FOR SOMETHING THAT WILL OBVIOUSLY BE TRANSFERRING HOT OIL. IT SEEMS TO HAVE CAUSED THE TURBO TO BURN UP AND ALSO CREATED AN EXHAUST LEAK . I AM STILL WAITING ON A FINAL PRICE FROM THE MECHANIC SHOP TO FIND OUT HOW MUCH DAMAGE WAS DONE. THEY HAVE CALLED ME TODAY 11/1/2016 AND ASKED THAT I COME IN SO THEY CAN SHOW ME MORE DAMAGE THEY HAVE FOUND AS A RESULT OF THIS LINE MELTING. I HAVE SPOKEN TO ONE OF THE OWNERS AT [XXX] FAMILY OF DEALERSHIPS AND THEY WERE OF NO HELP STATING THAT IT IS OUT OF WARRANTY. REALLY? IT IS A DEFECTIVE DESIGN FLAW SO WHY SHOULD I BE HAVING TO PAY FOR THE REPAIR? I WOULD LIKE SOME HELP WITH THIS ISSUE PLEASE! I KNOW I HAVE 140000+/- MILES ON THE CAR BUT IT HAS BEEN MOSTLY HIGHWAY MILES AND MAINTENANCE HAS ALWAYS BEEN DONE ON THE VEHICLE. I USE THIS FOR MY WORK AND FAMILY VEHICLE SO IT IS NOT DRIVEN HARD OR ABUSED IN ANYWAY. I HATE THE FACT OF TURNING IN A COMPLAINT THAT INVOLVES A DEALER THAT I HAVE RECOMMENDED TO SO MANY PEOPLE IN THE PAST BUT HE WAS OF NO HELP AT ALL AND REALLY SHOWED NO CONCERN THAT THERE WAS AN ISSUE LIKE THIS WITH A VEHICLE THAT HE HAD SOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Visibility, Oct 20, 2016
IN 2014 MY CAR HAD AN ISSUE WHERE IT STARTED OVER HEATING. THE CAR WAS PREVIOUSLY PART OF A RECALL FOR THE WATER PUMP BREAKING. THIS CAUSED MY CAR HEATING AND COOLING SYSTEM NOT TO WORK PROPERLY. THIS CAN BE DANGEROUS IF DRIVING AND IT HAPPENED WHILE I WAS DRIVING. I JUST HAD THE SAME ISSUE ON OCTOBER 20 OF 2016. *TR