2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints: power train
137 reports, newest first. Show all
Power train, Electronic stability control (ESC), Dec 21, 2016
CAR GOES INTO A POWER DOWN MODE AND STABILITRAK LIGHT COMES ON. HAS BEEN IN DEALERSHIP FOR A WEEK AND STORED NO CODES TO DIAGNOSE. CAN BE DRIVING DOWN THE HIGHWAY AT 60 AND HAVE LOSS OF POWER. WILL EVENTUALLY CAUSE ACCIDENT. CAR IS STILL UNDER POWERTRAIN WARRANTY AND CANT BE DIAGNOSED. *TR
Power train, Dec 21, 2016
I WAS OUT DRIVING ON OUR WAY HOME ABOUT 1 MILE FROM MY HOUSE,. I SAW STEAM EMIT FROM THE FRONT OF THE HOOD. PULLED INTO MY DRIVEWAY AND WALKED AROUND TO THE FRONT OF VEHICLE. THERE WAS A BURNING KIND OF SMELL, OPENED HOOD AND SAW ENGINE OIL ALL OVER THE BOTTOM OF ENGINE, PARTS AND UNDERNEATH CAR ALL OVER THE UNDERBODY. ALSO LARGE PUDDLE ON THE GROUND. THE CAR HAS 42,000 MILES ON IT AND HAD IT TOWED TO THE CHEVY DEALER IMMEDIATELY AND THERE IT SITS WAITING TO FIGURE OUT WHAT CAUSED THIS TO HAPPEN. AND THE ESTIMATE AND OUR IF IT IS UNDER THE POWERTRAIN WARRANTY. THIS WAS REALLY SCARY ONCE I OPENED THE HOOD AND THE BURNING SMELL WAS BAD. I HAVE HAD SEVERAL RECALLS ON MY CAR THAT I GUESS WE'RE CORRECTED. I'M NOT A MECHANIC. I HAVE KEPT UP ON ALL MAINTENANCE AND OIL CHANGES WITH THE CAR DEALER. IN FACT I JUST HAD AN OIL CHANGE 2 MONTHS AGO BY THE DEALER. YOU KNOW THEY TELL YOU TO USE SYNTHETIC OIL IT WILL LAST THE LONGEST IN BETWEEN OIL CHANGES. I'M STUNNED BECAUSE I DO NOT KNOW HOW THIS WOULD HAPPEN SO SUDDENLY. IS THIS RELATED TO ANY RECALLS? *TR
Power train, Engine, Fuel/propulsion system, Nov 1, 2016
MY 2012 CHEVY CRUZE ECO SUDDENLY LOST POWER AND ACCELERATION WAS VERY POOR ON 10/29/2016. ALMOST GOT HIT TRYING TO PULL OUT FROM A STOP SIGN BECAUSE THE POWER WAS NO LONGER THERE TO TAKE OFF. AFTER HAVING AN AUTO MECHANIC SHOP LOOK AT THE CAR ON 10/31/2016 WE DISCOVERED THAT THE OIL LINE FROM THE BLOCK OR WHERE THE OIL SUPPLY COMES FROM FOR THE TURBO HAD BEEN A PLASTIC LINE THAT HAD MELTED AND STOPPED OIL FROM FLOWING TO THE TURBO CHARGER. THIS APPEARS TO BE A POOR DESIGN ON GM'S PART TO USE PLASTIC LINES FOR SOMETHING THAT WILL OBVIOUSLY BE TRANSFERRING HOT OIL. IT SEEMS TO HAVE CAUSED THE TURBO TO BURN UP AND ALSO CREATED AN EXHAUST LEAK . I AM STILL WAITING ON A FINAL PRICE FROM THE MECHANIC SHOP TO FIND OUT HOW MUCH DAMAGE WAS DONE. THEY HAVE CALLED ME TODAY 11/1/2016 AND ASKED THAT I COME IN SO THEY CAN SHOW ME MORE DAMAGE THEY HAVE FOUND AS A RESULT OF THIS LINE MELTING. I HAVE SPOKEN TO ONE OF THE OWNERS AT [XXX] FAMILY OF DEALERSHIPS AND THEY WERE OF NO HELP STATING THAT IT IS OUT OF WARRANTY. REALLY? IT IS A DEFECTIVE DESIGN FLAW SO WHY SHOULD I BE HAVING TO PAY FOR THE REPAIR? I WOULD LIKE SOME HELP WITH THIS ISSUE PLEASE! I KNOW I HAVE 140000+/- MILES ON THE CAR BUT IT HAS BEEN MOSTLY HIGHWAY MILES AND MAINTENANCE HAS ALWAYS BEEN DONE ON THE VEHICLE. I USE THIS FOR MY WORK AND FAMILY VEHICLE SO IT IS NOT DRIVEN HARD OR ABUSED IN ANYWAY. I HATE THE FACT OF TURNING IN A COMPLAINT THAT INVOLVES A DEALER THAT I HAVE RECOMMENDED TO SO MANY PEOPLE IN THE PAST BUT HE WAS OF NO HELP AT ALL AND REALLY SHOWED NO CONCERN THAT THERE WAS AN ISSUE LIKE THIS WITH A VEHICLE THAT HE HAD SOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electronic stability control (ESC), Engine, Oct 8, 2016
ENGINE FAN KEEPS RUNNING AND DEALERSHIP INSISTS IT'S NORMAN BUT IT WASN'T HAPPENING FROM 2012 THROUGH 2014. HAPPENS WHEN I START THE CAR AND ENGINE IS COLD, WHEN SITTING AT LIGHT A LIGHT, WITH AIR ON OR OFF. I BOUGHT IT BRAND NEW. I HAVE THE FEELING THEY'RE WAITING FOR SOMETHING MAJOR TO HAPPEN. I'M VERY CONCERNED. I'VE HAD IT CHECKED 3 TIMES. THEY SAY IT'S NORMAL, BUT IF IT WERE DOING THIS WHEN I BOUGHT IT, I DEFINITELY WOULDN'T HAVE. PLEASE HELP, I DON'T WANT TO DIE!
Power train, Sep 6, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TO ENGAGE AND DISENGAGE WITHOUT WARNING. THE DEALER REPLACED THE PART; HOWEVER, WITHIN LESS THAN 60 DAYS OF OWNING THE VEHICLE, THE FAILURE RECURRED. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR COMING FROM THE AREA OF THE CLUTCH ASSEMBLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Power train, Electronic stability control (ESC), Aug 29, 2016
STABILI TRAK CHECK ENGINE LIGHT AND ERROR MESSAGE TRANSMISSION FLUID LEAKAGE OUT OF BOTTOM OF VEHICLE ON DRIVER SIDE CAUSING STRONG BURNING ODER INSIDE CAR WHILE IN MOTION CAR SEEMS LIKE IT GORE INTO NEUTRAL NOT ALLOWING DRIVER TO PUSH GAS. IMMEDIATELY GET TO A SAFE PLACE AND CUT VEHICLE OFF TO AVOID EXCESSIVE DAMAGE, IF ON BUSY ROAD OR FREEWAY BE VERY CAREFUL NOT SURE WHAT HAPPENS AT REGULAR SPEED OF ROAD OR FREEWAYS . I WAS IN A SCHOOL ZONE AND RECEIVED POLICE ASSISTANCE FOR TRAFFIC CONTROL.
Power train, Jul 2, 2016
MY DAD AND I NOTICED THAT AFTER MY CAR HAD BEEN DRIVEN FOR AWHILE THAT THE FAN BEGAN RUNNING REALLY HARD THEN I NOTICED ABOUT A MONTH AGO THAT MY CHECK ENGINE LIGHT CAME ON. I HAD A MECHANIC CHECK IT AND HE TOLD ME THAT IT WAS CODE P0599 WHICH IS THE THERMOSTAT CONTROL CIRCUIT. HE SD THAT HE BELIEVED THERE HAD BEEN A RECALL AT ONE TIME BUT FOR ME TO CONTACT THE DEALER. I CALLED ROD HATFIELD HERE IN LEXINGTON, KY AND WAS TOLD THAT THERE HAS BEEN SEVERAL CARS OF MY YEAR AND MODEL WITH THESE ISSUES BUT THERE WAS NOT A RECALL ISSUED FOR THIS AND I WOULD HAVE TO PAY TO GET IT FIXED.
Power train, Jun 17, 2016
CAR JUST STOPPED IN TRAFFIC AND WOULD NOT MOVE IT GAVE NO WARNING THAT ANYTHING WAS WRONG . IT IS A GOOD THING I WAS NOT ON A HIGHWAY OR I MAY NOT BE HERE TO TELL YOU ABOUT THIS RIGHT NOW . IT WAS IN MOTION AND JUST STOPPED AND WOULD NOT MOVE . I COULD NOT EVEN PUSH IT OUT OF THE MIDDLE OF THE ROAD . THE CAR BEHIND ME ALMOST HIT ME . IT WAS A VERY DANGEROUS SITUATION.
Power train, Jun 16, 2016
WHEN I TURNED OFF THE CAR, THE DIC SHOWED THE MESSAGE "SHIFT CAR INTO PARK." THE CAR WAS ALREADY IN PARK. I TRIED TO MOVE THE SHIFTER UP A LITTLE TO BE SURE THAT IT WAS COMPLETELY IN PARK, BUT IT DID NOT MOVE. I HAD TO START THE CAR AGAIN TO GET IT TO TURN OFF.
Power train, Jun 2, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED BEFORE ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GEARS, BEARINGS, AND HOUSING IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WERE METAL FILINGS IN THE TRANSMISSION AND THAT THE INTERNAL COMPONENTS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 27,390.
Power train, Electronic stability control (ESC), Service brakes, Apr 7, 2016
CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.
Power train, Engine, Mar 17, 2016
VEHICLE HAS 29,980 APPROXIMATE MILES. VEHICLE HAD A LEAKING TORQUE CONVERTER SEAL. WHILE DEALERSHIP WAS REMOVING TRANSMISSION, A STRAY BOLT FELL FROM THE INTERIOR OF THE MOTOR. BOLT DOES NOT BELONG TO CAR. IT HAS DAMAGED THE BELL HOUSING. NO OTHER DAMAGE HAS BEEN REPORTED AT THIS MOMENT.
Power train, Feb 8, 2016, crash
AFTER MY PURCHASE OF A BRAND NEW CHEVY CRUZE LS I DID NOTICE THAT IT WAS NOT SHIFTING GOOD.THE CAR WAS NOT SHIFTING DOWN OR UP AND WHEN SHIFTING DOWN VERY HESITANT, ALMOST LIKE THERE WERE NO BRAKES. AFTER BRINGING IT TO THE DEALER SEVERAL TIMES WITH THEM TELLING ME THERE WAS NOTHING WRONG WITH IT AND SEVERAL ADJUSTMENTS TO THE TRANSMISSION CONTROL MODULE, TRANSMISSION OVERHAUL AND PARTS REPLACEMENTS, I WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY. THE CAR STILL DOES NOT WORK RIGHT AND I BELIEVE THIS ACCIDENT IS RELATED TO THIS CAR'S DRIVE TRAN AND LEADS ME TO THINK THAT THE PRODUCT SAFETY SHOULD BE RELATED TO THE NHTSA,
Power train, Jan 27, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 04/07/16*LJ *CN
Power train, Fuel/propulsion system, Jan 12, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS STRONG ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT FUEL LEAKED FROM THE FRONT OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO COOLER LINE, THE TRANSMISSION COOLER HOSE LINE AND THE OIL SEAL GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.
Power train, Dec 29, 2015
WHEN CAR IS SHIFTED INTO PARK, AFTER SHUTTING THE CAR OFF THE DIC STATES "SHIFT CAR INTO PARK". I PUSH UP ON THE GEAR SHIFTER THEN THE DIC SCREEN WILL GO OFF AND CAR SEEM TO BE INTO PARK.
Power train, Oct 29, 2015
WHILE DRIVING THE CAR IT CONTINUOUSLY JERK FORWARD, AND IT SEEMS TO BE GETTING WORSE, THE CAR IS IN MOTION , ON A REGULAR STREET. IT'S UNKNOWN WHY THE CAR IS DOING THIS.
Power train, Other or unspecified, Engine, Sep 20, 2015
WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPEED IT WAS AS IF I HAD TO PUSH IT TO THE FLOOR JUST TO GET TO 30 MPH. NOW THE MOST RECENT EVENT OCCURRED ON 9/17/15 WHICH IS WHAT'S PROMPTING ME TO FILE THIS COMPLAINT (KEEP IN MIND I'VE ONLY OWNED THE VEHICLE FOR 8 MONTHS, PURCHASED AT 54K MILES CURRENTLY HAS 70.9K) I DROVE TO MY HOUSE APPROX 30 MIN HWY FROM WHERE I WAS I GOT INTO MY CAR THE NEXT MORNING IT DIDN'T START AT ALL. MY BF CHECKED THE BATTERY VOLTAGE & IT WAS TOO DEAD TO TEST, WITH A JUMPER BOX MY CAR TOOK APPROX10 MIN TO EVEN TURN OVER, DURING THE TIME OF ME INSIDE THE CAR ATTEMPTING TO START IT MY STEERING COLUMN LOCKED UP, LIGHTS IN DASH, RADIO SYSTEM, HEADLIGHTS EVERYTHING FLASHING ON AND OFF, KEY WAS STUCK INSIDE IGNITION, A FOUL SMELL & CLICKING NOISE IS COMING FROM ENGINE, & COULDN'T LOCK DOORS ONCE I TURNED CAR OFF IMMEDIATELY. THIS ALL OCCURRED I'D SAY WITHIN A MATTER OF 30 SECONDS AFTER THE CAR TO TURNED OVER. WAS SO FREAKED OUT I DIDN'T TRY TO START AGAIN FOR 2-3 MIN AND ONCE I DID IT STARTED RIGHT UP. WITHIN 72 HRS I HAVE NOW SEEN THE STABILITRAC SERVICE ALERT, THEFT ALERT SYSTEM NEEDS SERVICED, ALONG W/ AIR BAGS, & BATTERY LIGHT FLICKERS ON & OFF. THE CLICKING UNDER MY HOOD HAS CONTINUED, THE ROTTEN EGG SMELL FROM ENGINE COMES & GOES, DASH LIGHTS GO DIM THEN GO BACK TO REGULAR. DROVE TO O'REILLYS, THEY WERE ABLE TO TELL ME I NOW HAVE A BAD ALTERNATOR AS WELL. RECALL 14801 WAS ISSUED FOR REPROGRAM ENGINE CONTROL MODULE, GETTING SERVICED THIS WEEK AT DEALERSHIP BUT COULD THIS POSSIBLY CAUSE ALL THIS?? ESPECIALLY CONSIDERING I DON'T WANT TO BE RESPONSIBLE FOR REPAIRS. HELP
Power train, Apr 30, 2015
MY CAR STARTED JERKING VIOLENTLY ON SATURDAY APRIL 25 2015. A FEW HOURS LATER THE CAR STALLED THEN MADE A LOUD NOISE AND RETURNED TO NORMAL DRIVING. ITS BEEN HAPPENING 5 DAYS NOW. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS MY DRIVE WISE INSURANCE TRACKER THAT WAS MAKING THE CAR JERK SO IT WAS REMOVED.THE PROBLEM IS STILL HAPPENING. IT JERKS WHEN I STOP AND GO BUT ITS FINE WHEN I'M AT A STEADY SPEED. *TR
Steering, Power train, Vehicle speed control, Apr 14, 2015
I RECEIVED MY CHEVY CRUZE IN NOVEMBER OF 2014 USED WITH APROX. 59K MILES. APRIL 7TH DRIVING DOWN A HIGHWAY AT 55-60MPH IT SUDDENLY STARTED SLOWING DOWN AND WOULD NOT ACCELERATE. IT WOULD JERK AND THE ENGINE WOULD REV LIKE IF YOU WERE TO BE IDLE AND IN PARK AND PRESS THE GAS THAT'S THE SOUND IT MADE. I DID NOT NOTICE THE CHECK ENGINE COME ON OR ANY OTHER LIGHTS AS I WAS TRYING TO CONTROL MY CAR. THE SPEEDOMETER AND RPM INDICATOR STARTED ACTING ERRATICALLY WHILE DOING SO. THE GAUGE WOULD GO UP AND DOWN AND THE CAR WAS SLOWING DOWN. THE STEERING ALSO BECAME VERY SOFT. IF I WERE TO TAKE MY PINKY FINGER AND TURN THE WHEEL IT WOULD HAVE MOVED THAT'S HOW SOFT IT WAS. ALL THIS HAPPENED MULTIPLE TIMES DURING A 30 MINUTE TIME PERIOD. AFTER I SLOWED DOWN AND TRIED GOING OVER 30MPH IT WOULD START TO ACT UP AGAIN. WHILE THIS WAS HAPPENED I ONLY HAD 66K MILES. I GOT IT TOWED TO THE DEALER INSTEAD OF TAKING MY CHANCES DRIVING IT THERE. IT WAS SITTING THERE A WEEK BEFORE THEY EVEN TOUCHED IT AND THEY CLAIM THEY CANT FIND ANYTHING WRONG WITH IT. I THINK CHEVY DEALERS CLAIM THEY CANT FIND ANYTHING WHEN YOUR CAR IS STILL UNDER WARRANTY SO THEY DON'T HAVE TO FIX IT. *TR
Power train, Electrical system, Vehicle speed control, Apr 10, 2015
SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND HAVE BEEN TRYING TO COLLECT VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. *TR
Power train, Jan 31, 2015
I WAS AT A STOP LIGHT WHEN THE LIGHT TURNED GREEN I PUSHED THE ACCELERATOR AN THE CAR WAS JERKY. I THE CAR FINALLY MOVED AND THERE WAS A LOUD BANG FROM THE REAR AND IT FELT LIKE I HAD BEEN HIT IN THE REAR. THE CAR JERKED, SPUTTERED AND THEN STOPPED MOVING. THIS WAS A FEW DAYS AFTER TAKING THE CAR TO THE DEALER AND TELLING THEM THE CAR WAS NOT SHIFTING PROPERLY. THEY FIXED MY BROKEN TRANNY BUT IT STILL DOES NOT DRIVE SAFELY. IT DOESN'T ACCELERATE, THE GEARS GET STUCK MERGING ON THE HIGHWAY IS A NIGHTMARE. ALMOST TWO YEARS TO THE DAY MY CAR IS ONCE AGAIN AT THE DEALER FOR THE EXACT PROBLEM. I WAS DRIVING UP A SMALL INCLINE, PUSHED THE GAS THE CAR STRUGGLED TO GO. THERE WAS A LOUD HARSH JERK THE CAR FINALLY MOVED. IT SPUTTERED AND THE CHECK ENGINE LIGHT CAME ON. *TR
Power train, Jan 22, 2015
TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE APPROXIMATELY DRIVING 60 MPH, THE TRACTION STABILITY, REDUCE ENGINE POWER AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,653.
Power train, Jan 21, 2015
I TURNED MY CAR ON ONE MORNING AFTER I JUST HAD IT IN THE SHOP TO GET THE RECALLS FIXED ON IT. IM SEEING SERVICE STABILITRAK AND SERVICE TRACTION AND ABS LIGHTS. I CAN NO LONGER TURN ON OR OFF MY TRACTION CONTROL. MY BRAKES ARE NOW GRABBING REALLY BAD AND IM GETTING A REALLY WEIRD FEEL WHEN I HAVE MY FOOT IN THE GAS AND TURN MY WHEEL. MY CAR IS NOT THE SAME AFTER THE RECALLS WERE DONE. *TR
Power train, Engine, Fuel/propulsion system, Jan 14, 2015
DRIVING ON THE HIGHWAY AT ROUGHLY 70MPH WHEN CAR SHUDDERED, AND LOST POWER IMMEDIATELY. AFTER THIS THE CAR WOULD NOT ACCELERATE. FORTUNATELY THERE WERE NO VEHICLES DIRECTLY BEHIND ME, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE DASHBOARD READ THREE ERRORS: "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", "SERVICE STABILITRACK". AFTER TURNING THE CAR OFF, WAITING, AND TURNING BACK ON THE VEHICLE WORKED CORRECTLY, BUT THE ISSUE OCCURRED AFTER ANOTHER 15 MINUTES ON THE ROAD. I DROVE IN THE RIGHT LANE THE REST OF THE WAY HOME TO ENSURE OUR SAFETY, AND THIS OCCURRED 4 TIMES IN TOTAL. THIS WAS AN EXTREMELY DANGEROUS SITUATION DURING A BUSY HOLIDAY TRAVEL WEEKEND. HAD THIS OCCURRED AT THE WRONG TIME, THIS COULD HAVE BEEN CATASTROPHIC. QUICK RESEARCH ONLINE HAS SHOWN THIS TO BE AN ISSUE WITH THE MAKE AND MODEL, AS MANY OTHER PEOPLE HAVE REPORTED THIS EXACT DEFECT. *TR