2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints: steering
103 reports, newest first. Show all
Steering, Feb 9, 2014
VEHICLE MOMENTARILY STEERED TO RIGHT WITHOUT DRIVER INPUT. VEHICLE WAS GOING STRAIGHT ON INTERSTATE AT APPROX. 70 MPH AND PULLED TO RIGHT FOR APPROX. ONE SECOND, THEN WENT BACK TO NORMAL. HAPPENED APPROXIMATELY SEVEN TIMES ON 110 MILE DRIVE. WE (WIFE AND I) WERE JUST FORTUNATE THAT NO ONE WAS NEAR US IN RIGHT LANE WHEN THESE ANOMALIES OCCURRED. TOOK VEHICLE TO DEALER AND DEALER PUT APPROX. 100 MORE MILES ON VEHICLE AND COULD NOT DUPLICATE PROBLEM. DEALER CHECKED ALIGNMENT AND IT WAS WITHIN SPECIFICATIONS. HAVE RESEARCHED ONLINE AND FOUND VEHICLES WITH JTEKT EPS SYSTEM HAVING SIMILAR STEERING ANOMALIES. CONCERNED THAT STEERING INPUT NOT CONTROLLED BY DRIVER CAN CAUSE VEHICLE ACCIDENT AT HIGHWAY SPEED. THIS IS A POTENTIAL "CATASTROPHIC" SAFETY ISSUE, SO PLEASE INVESTIGATE. *TR
Steering, Electrical system, Electronic stability control (ESC), Feb 4, 2014
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRACK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING. RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING. I HAVE SCHEDULED SERVICE WITH A DEALER. A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR. LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR
Steering, Electrical system, Electronic stability control (ESC), Jan 22, 2014
IT BEGINS WITH THE RADIO BLINKING ON AND OFF WHEN THIS IS HAPPENING THERE ARE SEVERAL THINGS WE NOTICE THAT GOES ON IN THE INSTRUMENT PANEL SUCH AS SIGNAL LIGHTS NO SOUND, SOMETIMES PUTTING THE WINDOW UP WILL TRIGGER THE WRENCH TO BE DISPLAYED, ALSO LOSS OF THE ABILITY TO TURN THE WHEEL. NO CRUISE CONTROL WHEN THE RADIO IS BLINKING. *TR
Steering, Electrical system, Electronic stability control (ESC), Jan 21, 2014
ELECTRICAL ISSUES THAT INCLUDE LOSS OF POWER STEERING WHILE DRIVING: WARNING INDICATORS WOULD FLASH ON AND OFF, SUCH AS "SERVICE STABILITRAK", "SERVICE POWER STEERING" AND "SERVICE ABS", WHILE DRIVING.RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. WHAT I FIND ALARMING IS DURING THESE EPISODES, THE POWER STEERING ACTUALLY FAILS FOR A SHORT PERIOD OF TIME. ON A 20 MINUTE DRIVE, I EXPERIENCED 4 FAILURES AND THE ABOVE ELECTRICAL ISSUES HAPPENING NON-STOP FOR THE DURATION OF THE TRIP. A DAY LATER, AS A TEST, I DROVE MY CAR AROUND MY NEIGHBORHOOD (LESS THAN A 1 MINUTE DRIVE) AND EXPERIENCED ALL THE SAME ISSUES, INCLUDING LOSS OF POWER STEERING...I HAVE SCHEDULED SERVICE WITH A DEALER...A SEARCH ON THE INTERNET SHOWS AN ALARMING NUMBER OF CHEVY CRUZE OWNER WITH THIS ISSUE, WHICH POINTS TO MANUFACTURING OR DESIGN DEFECT AND NOT WEAR & TEAR...LOSS OF POWER STEERING WHILE IN MOTION WOULD SEEM TO BE A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR....UPDATED 07/31/14 *BF *TR
Steering, Electrical system, Electronic stability control (ESC), Jan 15, 2014
THE CENTER INFORMATION CENTER WITH THE RADIO BEGAN SHUTTING ON AND OFF WHILE DRIVING. WHEN THE DISPLAY & RADIO SHUTS OFF, EVEN THE BLINKER WOULDN'T MAKE A SOUND. SOMETIMES DURING THIS A NOTIFICATION WOULD COME UP "SERVICE TRACTION CONTROL" AND/OR "SERVICE STABILITRACK." I TRIED TROUBLESHOOTING IT MYSELF FOR A FEW DAYS. SOMETIMES THE BLINKER, SEAT WARMER, OR EVEN PLUGGING IN MY PHONE TO THE USB PORT SEEMED TO TRIGGER IT. I NOTICED THE VOLTAGE FLUCTUATING FROM 12.9 - 15.2V WHILE DRIVING OR AT A STOP. THE DAY THAT I TOOK THE VEHICLE IN FOR REPAIR, ALL THE NOTIFICATION LIGHTS BEGAN TO BLINK AND THEN THE POWER STEERING WENT OUT DURING A LEFT TURN. THE DEALERSHIP REPLACED BOTH BATTERY CABLES AND MENTIONED THAT THEY'VE HAD MANY OF THESE CARS IN WITH THIS SAME ISSUE. THE ISSUE APPEARED TO BE RESOLVED AND THE CAR WAS RUNNING GREAT, UNTIL YESTERDAY 1/15/14. EVERYTHING MENTIONED ABOVE, EXCEPT FOR THE POWER STEERING LOSS, IS HAPPENING AGAIN. IF YOU SEARCH THE INTERNET AND YOUTUBE, YOU'LL QUICKLY SEE THIS IS A GROWING PROBLEM THAT NEEDS TO BE RESOLVED AND RECALLED. *TR
Steering, Electrical system, Electronic stability control (ESC), Traction control system, Jan 15, 2014
RECENTLY, CAR RADIO HAS BEEN FLICKERING ON AND OFF, ALONG WITH SERVICE NOTIFICATIONS OF STABILI TRAC, TRACTION CONTROL. CHEVY DEALER NOTIFIED, SERVICED CAR, FOUND NOTHING AND HAS NO EXPLANATION. TODAY, STOPPED AT A CORNER TO MAKE A RIGHT HAND TURN. AS I WAS ACCELERATING AT APPROX 2-3 MPH AROUND THE CORNER, THEN STEERING WAS LOST AND COULD NOT TURN THE CORNER. LOST ALL CONTROL OF CAR. VERY FORTUNATE THERE WAS NO DAMAGE OR INJURY TO ANYTHING OR ANYONE. SCARY INCIDENT THAT COULD OF HAD A WORSE OUTCOME. *TR
Steering, Dec 21, 2013
AT HIGHWAY SPEEDS, WHEN TRYING TO MAKE A SLIGHT STEERING CORRECTION, THE STEERING WHEEL SEEMS TO STICK AND IT TAKES EXTRA EFFORT MOVE THE STEERING WHEEL. THAT EXTRA EFFORT SUDDENLY MOVES THE STEERING WHEEL BECAUSE THE POWER STEERING SEEMS TO RETURN AND THIS CAUSES THE CAR TO MOVE AS THOUGH THE DRIVER IS JERKING THE STEERING WHEEL. IT IS VERY DIFFICULT TO HOLD A STEADY, SMOOTH TRACK AT HIGHWAY SPEEDS. THE STEERING CAN ALSO EXHIBIT THIS SAME TYPE OF STICKING WHILE SITTING STATIONARY BUT THIS DOESN NOT CAUSE A DANGEROUS SITUATION. THOUGH IT DOES NOT DO THIS ALL OF THE TIME, IT IS EASY TO DRIVE THE VEHICLE LONG ENOUGH TO START THIS ERRATIC STEERING ISSUE. THE DEALER HAS STATED THAT THE GM SERVICE REP HAS NEVER HEARD OF SUCH A PROBLEM AND THEY HAVE NO TSB'S OR RECALLS IN EFFECT SO THEY CAN DO NOTHING. THIS IS THE SAME METHOD OF IGNORING THE PROBLEM THAT GM USED IN DEALING WITH THE BRAKE BOOSTER MICRO SWITCH ISSUE. NEVER HEARD OF THAT PROBLEM EITHER, EVEN THOUGH MANY PEOPLE HAD COMPLAINED OF THE SAME THING ON A CHEVY FORUM AND NUMEROUS WRECKS HAD OCCURRED. "NEVER HEARD OF THE PROBLEM SO WE CAN'T FIX IT" OR IS IT MORE LIKE "WE CAN'T FIX IT SO WE HAVE NEVER HEARD OF THAT PROBLEM". *TR
Steering, Dec 20, 2013
DRIVING IN A STRAIGHT LINE FOR ~10-15 SECONDS AT SPEEDS OVER 40 MPH WILL CAUSE THE STEERING WHEEL TO "STICK" IN WHAT FEELS LIKE A NOTCH THAT REQUIRES AN OVER-CORRECTION TO GET THE CAR TO RESPOND AND CHANGE DIRECTION AGAIN. WHEN THIS HAPPENS, THE CAR'S ELECTRIC STEERING WILL KICK BACK IN WITH A LITTLE SWERVE TO THE LEFT OR RIGHT THAT FEELS SLIGHTLY DANGEROUS IN SLICK CONDITIONS WHERE OVER-CORRECTION COULD LEAD TO A SLIDE. *TR
Steering, Power train, Dec 17, 2013
THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. THE DEALERSHIP I BOUGHT THE CAR FROM TWO MONTHS AGO (USED, WITH 38K MILES) TOLD ME THAT THIS IS NOT COVERED UNDER THE POWER TRAIN WARRANTY BUT WOULD HAVE BEEN COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY (EXPIRED BEFORE I BOUGHT THE CAR). NOW, I'M RESPONSIBLE FOR PAYING FOR A SERIOUS DEFECT THAT COULD POTENTIALLY RESULT IN A SERIOUS OR FATAL INCIDENT. CHEVROLET/GENERAL MOTORS -- PLEASE FIX THIS WITHOUT CAUSING CONSUMERS ANY FURTHER MONETARY, PHYSICAL, OR EMOTIONAL ISSUES. *TR!....UPDATED 07/31/14 *BF
Steering, Dec 7, 2013
STEERING BINDS/STICKS AT SPEEDS ABOVE 45 MPH WHEN DRIVING ON A STRAIGHT ROAD. ADDITION EFFORT IS REQUIRED TO ADJUST STEERING WHEN THIS OCCURS. THIS COULD LEAD TO AN ACCIDENT SINCE ADDITIONAL EFFORT IS REQUIRED TO CHANGE STEERING DIRECTION AND COULD RESULT IN OVER CORRECTION. DEALER REPLACED STEERING GEAR ASSEMBLY BUT THE PROBLEM RETURNED AFTER ABOUT 5,000 MILES. *TR
Steering, Electrical system, Electronic stability control (ESC), Dec 6, 2013
I AM HAVING PROBLEMS WITH THE ELECTRICAL INSIDE MY CAR CUTTING IN AND OUT, ALL ELECTRICAL TURNS OFF. SERVICE CHECKS COME ACROSS DASHBOARD FOR POWER STEERING, STABILITY CHECK CONTROL, AND TRACTION CONTROL. THE POWER STEERING HAS STOPPED WORKING AT TIMES AS WELL. I AM NOT SURE BUT IF YOU ARE TURNING IT APPEARS THAT THE TURN SIGNALS STOP WORKING FROM INSIDE THE VEHICLE. HEADLIGHTS ARE DIMMER THAN NORMAL WHEN IT CUTS IN AND OUT, IT FLICKERS WITH THE SHORTAGES. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES NOW. THE FIRST TIME THEY TIGHTENED A GROUND WIRE, THE SECOND TIME THEY COULDN'T FIND A PROBLEM, THIRD TIME THEY REPLACED THE ENGINE CONTROL MODULE, AND NOW I'M TAKING IT BACK A FOURTH TIME TO HAVE THE BODY CONTROL MODULE REPLACED. THIS PROBLEM CONTINUES TO GET WORSE. *TR
Steering, Nov 10, 2013
I WAS DRIVING MY VEHICLE PULLING UP TO A STOPLIGHT AND AS I WAS STOPPING MY RADIO TURNED OFF AND A WARNING CAME UP ON MY DISPLAY SAYING TO SERVICE POWER STEERING I COULD FEEL MY POWER STEERING GO OUT AT THIS TIME. THIS HAS HAPPENED SEVERAL TIMES AS WELL AS WARNINGS SAYING TO SERVICE TRACTION CONTROL. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR. BEFORE I DID THIS I RESEARCHED ONLINE MY ISSUE AND FOUND THAT THE MOST LIKELY PROBLEM WAS THE NEGATIVE BATTERY CABLE. I TOLD THE REPAIR DEPARTMENT ABOUT MY RESEARCH AND THAT WAS WHAT WAS WRONG WITH THE VEHICLE. MY CONCERN IS THAT IF THE POWER STEERING HAD GONE OUT WHILE I WAS TURNING THIS COULD HAVE CAUSED AND ACCIDENT. *TR
Steering, Sep 14, 2013
SUDDEN LOSS OF POWER STEERING WITH "POWER STEERING SERVICE" ERROR ON DISPLAY. WHEN THIS HAPPENED, THE STEERING WHEEL BECAME VERY HARD TO STEER (ALMOST LOCKED UP) AND I CERTAINLY COULD NOT MAKE A RIGHT OR LEFT TURN. THIS SEMI-LOCKING UP OF THE POWER STEERING REMAINED AS LONG AS THE VEHICLE WAS STILL MOVING. INDEED, THE ONLY WAY TO RESTORE POWER STEERING WAS TO STOP THE CAR AND LET THE ENGINE COOLED FOR 20 MINUTES OR MORE. THIS HAPPENED THE FIRST TIME TO MY CAR IN JUNE OR JULY TIME FRAME. CHEVROLET REPROGRAMMED THE STEERING MODULE. BUT THE POWER STEERING LOCKUP WHILE DRIVING AT HIGHWAY SPEED (~50MPH) HAPPENED AGAIN IN AUGUST. CHEVROLET REPLACED THE RACK AND PINION STEERING. AND THE LOCKING UP OF THE POWER STEERING WHILE DRIVING AT HIGH SPEED (~50MPH) STILL HAPPENED AGAIN ON 09/10/2013. THIS TIME, CHEVROLET CHANGED THE "D POWER STEERING MODULE POWER & GROUND HARDNESS". SO, CHEVROLET HAS ATTEMPTED TO FIX THE PROBLEM UNSUCCESSFULLY TWICE BEFORE THIS THIRD WARRANTY REPAIR. I HOPE THIS FIX IT. BUT I FEEL I NEED TO REPORT THIS TO THE NHTSA SINCE I ALMOST GOT INTO AN ACCIDENT (SUDDEN AND SUSTAINING LOSS OF CONTROL OF THE VEHICLE STEERING) EVERY TIME THIS INCIDENT HAPPENED. *TR
Steering, Electrical system, Electronic stability control (ESC), Aug 28, 2013, crash
THIS STARTED THIS WEEK, THE ELECTRICAL PARTS (RADIO, SPEAKERS, TURNING SIGNAL CLICKER, AC ETC) WILL CONSTANTLY FLICKER OFF THEN COME BACK ON AFTER ABOUT TEN SECONDS, EVERY TIME I HAVE THE CAR RUNNING. THE STABILITY WARNING WILL SOMETIMES GO ON BUT WILL EVENTUALLY GO OUT. THE SPECIFIC INCIDENT OCCURRED THE THE 27TH OF AUGUST WHEN I WENT TO TAKE A LEFT TURN, ON TO A HIGHWAY. WHEN I WENT TO MAKE A TURN MY POWER STEERING LOCKED UP AND ALMOST CAUSED ME TO HIT A PASSING CAR AND GET REAR ENDED. IT SPECIFICALLY LOCKED UP AT ABOUT TEN MILES AN HOUR WHILE PICKING UP SPEED. AFTER I RETURNED TO MY PARKING LOT IT LOCKED UP AGAIN AND CAUSED ME TO HIT A BARRIER, SLIGHTLY DAMAGING THE FRONT BUMPER. SINCE THEN MY POWER STEERING WILL SOMETIMES LOCK UP MAKING IT EXTREMELY DIFFICULT TO TURN. *TT
Steering, Aug 9, 2013
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO REMEDY THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR
Steering, Engine, Feb 7, 2013
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V288000 (ENGINE AND ENGINE COOLING). AFTER THE REPAIRS WERE COMPLETED, THE CONTACT NOTICED THAT THE POWER STEERING HARNESS HAD BEEN CHEWED AND FELT THAT THE ENGINE WAS NO LONGER PROTECTED SINCE THE ENGINE COVER WAS REMOVED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,535. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.
Steering, Jan 30, 2013
DRIVING IN STRAIGHT LINE DOWN HIGHWAY @ +/-50 MPH THE CAR BEGINS TO DRIFT, AS YOU STEER TO CORRECT BACK, THE STEERING WHEEL HAS A FEEL LIKE ITS STUCK OR LOCKED AND GIVES THE FEEL LIKE YOU HAVE TO FORCE IT BACK TO RELEASE IT. ALMOST FEELS LIKE A DEAD SPOT IN THE STEERING FOR LACK OF A BETTER TERM. I STATED TO NOTICE IT OFF AND ON FAINTLY SINCE MAYBE AROUND XMAS AND IT HAS SEEMINGLY BEEN GETTING WORSE AND WORSE HAPPENING MORE OFTEN AND MORE NOTICEABLE. JUST YESTERDAY I EVEN NOTICED FOR THE FIRST TIME THE SAME FEELING WHILE JUST SITTING STOPPED AT A RED LIGHT. GAVE THE STEERING WHEEL A LITTLE BACK AND FORTH MOTION AND IT REPLICATED THE SAME STUCK FEELING / DEAD STOP IN THE STEERING. JUST DID A LITTLE BIT OF CHECKING ONLINE AND SEE THAT I AM NOT THE ONLY PERSON EXPERIENCING THIS SAME THING SO I KNOW THAT IM NOT GOING CRAZY. HERE IS A LINK I FOUND OF OTHERS EXPERIENCING THE SAME PROBLEM... HTTP://WWW.CRUZETALK.COM/FORUM/25-SERVICE-ISSUES/9245-ODD-STEERING-2012-CRUZE-ANYONE-ELSE-PROBLEM.HTML. *TR
Steering, Jan 26, 2013
STEERING HAS INTERMITTENT ISSUE. WHILE DRIVING AT INTERSTATE SPEEDS IT FEELS AS THOUGH THE WHEEL GETS CAUGHT IN A NOTCH. BESIDES THAT WHEN THIS IS OCCURRING THE ELECTRIC STEERING GETS TWITCHY, AND PULLS 1/8-1/4IN TO THE RIGHT EVERY 10SECONDS OR SO. THE PROBLEM WENT AWAY, BUT HAVE READ OTHERS ONLINE WITH SIMILAR ISSUES. TOOK MY CAR TO DEALER & THEY COULD FIND NOTHING WRONG. HAS NOT OCCURRED SINCE. AT 12,000MILES MONTHS BEFORE THIS I STARTED MY CAR & HAD THE SERVICE POWER STEERING MESSAGE ON THE DRIVERS INFORMATION CENTER ON DASH. TOOK IN AT THAT POINT & WAS TOLD THERE WAS NO STORED CODES & NO ISSUES FOUND. I AM REPORTING THIS AS IT COULD CAUSE SOMEONE TO GET IN AN ACCIDENT AT INTERSTATE SPEEDS. PASSING A SEMI THE CAR KEPT TWITCHING/PULLING THE 1/8-1/4IN TOWARD THE SEMIS LANE EVERY 10SECONDS. PLEASE MAKE GM FIX THIS OBVIOUS SAFETY DEFECT. *TR
Steering, Jan 4, 2013
THE CAR SUDDENLY DEVELOPED A STEERING PROBLEM. WHILE DRIVING STRAIGHT IT WILL START TO WANDER, WHEN I GO TO MAKE A SMALL CORRECTION TO REMAIN GOING STRAIGHT THE STEERING IS NOT IMMEDIATELY RESPONSIVE. THE STEERING WHEEL SKIPS BEFORE IT STARTS TO MAKE THE CORRECTION WHICH THEN MAKE THE CAR SLIGHTLY JERK TO ONE DIRECTION OR THE OTHER. IT IS LIKE THE STEERING DOES NOT RESPOND AT FIRST, THIS IS ONLY WHILE I AM DRIVING STRAIGHT. IT SEEMS MORE NOTICEABLE BETWEEN 40-60 MPH. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANY THING AND IT IS NORMAL. THIS IS NOT NORMAL IT NEVER DID IT UNTIL A MONTH AGO. *TR
Steering, Jan 4, 2013
UP TO THIS POINT HIGH PRAISE FOR THE CRUZE IN GENERAL BUT I RECENTLY NOTICED MY 2012 CHEVY CRUZE ECO HAS BEGUN TO HAVE STEERING ISSUES. THIS BEGAN AT AROUND 16000 MILES AND BEGAN SOMETIME AFTER THE OIL PAN RECALL WORK WAS DONE AT THE DEALER . (BUT APPROXIMATELY 6000 MILES AFTER THAT SO I CAN'T DEFINITELY ATTRIBUTE IT TO THAT). TIRE ROTATION WAS RECENTLY PERFORMED AT THE DEALER AS WELL. THE CAR HAS A SLIGHT PULL IN ONE DIRECTION AND WHEN THE STEERING IS CORRECTED THERE IS A PERCEPTIBLE "JERK" TO THE OTHER DIRECTION. SIMILAR TO A STEERING WHEEL POSITION SENSOR SYMPTOM I HAD ON AN OLDER VEHICLE. FEELS LIKE THE POWER STEERING "SKIPS" OR HAS A DEAD SPOT. L LOOKED THIS UP BEFORE TAKING IT TO THE DEALER AND SAW MANY OTHERS HAD A SIMILAR ISSUE SO I THOUGHT I'D FILE A COMMENT. *TR
Steering, Dec 24, 2012
WHILE DRIVING ON THE INTERSTATE THE STEERING STICKS. THIS IS A SAFETY PROBLEM SINCE YOU HAVE TO OVERCORRECT WHEN IT RELEASES. THIS HAPPENS AROUND 60-70 MPH. THE CAR ONLY HAS 4000 MILES. *TR
Steering, Dec 21, 2012
I NOTICED RECENTLY THE CAR HAS STEERING ISSUES THAT WERE NOT THERE BEFORE. BASICALLY THE CAR STARTS TO DRIFT, IT WILL START TO PULL IN ONE DIRECTION AND WHEN I CORRECT IT ITS LIKE IT JERKS TO THE OTHER DIRECTION. IT'S NOT A VIOLENT JERK BUT VERY NOTICEABLE. ALMOST FEELS LIKE IT STICKS IN A CERTAIN SPOT. THAT'S REALLY THE BEST I CAN EXPLAIN IT BUT IT WAS NOTICEABLE RIGHT AWAY. I HAVE AN APPOINTMENT TODAY TO GET IT LOOKED AT. I HOPE THEY CAN FIGURE IT OUT. I LOVE THE CAR BUT IT FEELS UNSAFE RIGHT NOW. *TR
Steering, Nov 21, 2012
I TOOK MY 2012 CHEVY CRUZE ECO IN FOR OIL CHANGE TIRE ROTATION, AND OIL SPILL RECALL, THE RECALL REQUIRES CUTTING AWAY PART OF THE SHIELD UNDERNEATH THE MOTOR. I NOTICED IMMEDIATELY THE CAR HAS STEERING ISSUES THAT WERE NOT THERE BEFORE THE RECALL WORK WAS DONE. THE BEST I CAN DESCRIBE IT IS DRIFTING, IT WILL START TO PULL IN ONE DIRECTION AND WHEN I CORRECT IT ITS LIKE IT JERKS TO THE OTHER DIRECTION. IT'S NOT A VIOLENT JERK BUT VERY NOTICEABLE. ALMOST FEELS LIKE IT STICKS IN A CERTAIN SPOT. THAT'S REALLY THE BEST I CAN EXPLAIN IT BUT IT WAS NOTICEABLE RIGHT AWAY. I'VE MANAGED TO GET ROUGHLY 10,000 MILES PER OIL CHANGE, AVG. MPG 37,AND COMMUTE 60 MILES ONE WAY, MOSTLY FREEWAY FOR WORK. CARS BEEN GREAT OTHERWISE, I THINK WITH THE CUTTING AWAY OF PART OF THE SHIELD IT MESSED WITH THE ARROW DYNAMICS SOMEHOW. I HAD A CHEVY DEALERSHIP MECHANIC DRIVE IT WITH ME IN THE CAR AND HE DEFINITELY COULD FEEL IT ALSO. WITH MY OWN RESEARCH I WAS ABLE TO FIND THAT OTHER PEOPLE ARE EXPERIENCING THE SAME THING. I THINK THIS IS SOMETHING THAT'S GONNA HAVE TO TAKE ENOUGH COMPLAINTS FROM PEOPLE IN ORDER TO GET CHEVY TO LOOK AT IT AND MAKE SOME TYPE OF RECALL SHIELD OR SOME OTHER FIX. IF ANYONE IS EXPERIENCING THIS PLEASE MAKE SOME FORM OF COMPLAINT TO HOPEFULLY MAKE SOMETHING HAPPEN. *TR
Steering, Engine and engine cooling, Structure, Sep 12, 2012
AFTER HAVING THE UNDERBELLY SHIELD MODIFIED ON MY SISTER'S 2012 CHEVROLET CRUZE ECO PER THE RECALL (NHTSA CAMPAIGN NUMBER 12V288000) I NOTICED AN INCREASE IN BUFFETING AND HIGHWAY SPEED WANDERING IN THE HANDLING OF HER CAR.THIS IS MOST NOTICEABLE AT SPEEDS OF APPROX 75 MPH AND HIGHER. THE CAR FELT LESS STABLE THAN IT DID PRIOR TO THE RECALL SERVICE BEING PERFORMED ON THE VEHICLE. BECAUSE OF THIS, I PURCHASED A REPLACEMENT UNDERBODY SHIELD FROM A DEALER AND RE-INSTALLED IT. THE RESULT OF THIS RE-INSTALLATION WAS NOISE BACK TO NORMAL, HANDLING BACK TO NORMAL. *TR
Steering, Fuel/propulsion system, Aug 13, 2012
STEERING: AROUND ONE WEEK PRIOR TO THE INCIDENT, I HAD MY 2012 CHEVY CRUZE UNDER PANEL MODIFIED DUE TO A POTENTIAL ENGINE FIRE. THE FOLLOWING WEEK, WHILE DRIVING HOME FROM WORK, I EXPERIENCED A "WANDERING" IN MY VEHICLE. I NOTICED IT AGAIN DRIVING HOME THE NEXT DAY. NOW, WHENEVER THIS IS WIND, I EXPERIENCE MY VEHICLE "WANDERING." WHEN THIS OCCURS, MY CAR DRIFTS LEFT AND RIGHT MUCH MORE AND THE FRONT END FEELS LIGHTER AND FAR TOO RESPONSIVE. FUEL: AFTER THE MODIFICATION TO MY UNDER PANEL, I HAVE NOTICED A DROP IN MY FUEL MILEAGE. I HAVE SEEN AROUND 2 MPG OR MORE OF REDUCED FUEL ECONOMY. *TR