2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints: other or unspecified
84 reports, newest first. Show all
Other or unspecified, Jan 4, 2018
THE BLEND DOOR ACTUATOR STOPPED WORKING ON MY CAR AND I'VE BEEN TOLD IT'S A COMMON PROBLEM IF IT'S COMMON WHY AREN'T YOU GUYS FIXING IT
Other or unspecified, Nov 28, 2017
ENGINE COOLANT LEAKED FROM THE WATER PUMP WHILE DRIVING. THE PUMP LEAKED, LEADING TO A DRIP OF COOLANT ONTO THE ENGINE AND ONTO THE GROUND. OVER TIME, THE LOSS OF COOLANT REDUCED COOLING PERFORMANCE AND EVENTUALLY LEAD TO ENGINE OVERHEATING. THE 'SERVICE ENGINE' INDICATOR LIGHT CAME ON, AN 'ENGINE HOT, AC OFF' MESSAGE APPEARED, A CHIME THEN THE ENGINE POWER REDUCED. THIS COVERAGE SHOULD HAVE BEEN COVERED BY GM SERVICE BULLETIN 14371A BUT WE ARE BEING DENIED REIMBURSEMENT BECAUSE THE VIN NUMBER IS NOT LISTED AS DEFECTIVE. I AM SEEKING REIMBURSEMENT APPROVAL SINCE THIS REPAIR WAS MADE BY A THIRD PARTY. AFTER SPEAKING WITH A GM REPRESENTATIVE, THEY SUGGESTED ESCALATING THIS ISSUE WITH NHTSA. THE GM CASE NUMBER IS 8-3599435878.
Vehicle speed control, Other or unspecified, Engine, Nov 28, 2017
THIS CAR HAS HAD ISSUES SINCE WE PURCHASED IT BRAND NEW IN 2012. DOES NOT ACCELERATE WHEN MERGING ON FREEWAY OR TRYING TO PICK UP SPEED. IT PUTS THE DRIVER AT A VERY HIGH RISK OF AN ACCIDENT. THIS CAR WAS PURCHASED FOR MY DAUGHTER TO ATTEND COLLEGE AND SHE FEELS VERY UNSAFE. WE HAVE HAD TO HAVE IT TOWED AND TAKEN INTO SHOP SEVERAL TIME FOR CHECK ENGINE LIGHT AND LOUD SHAKING NOISE. THIS CAR HAS BEEN NOTHING BUT A NIGHTMARE AND SEEM TO THINK BASED ON REVIEWS THAT THESE CARS FALL INTO THE LEMON CATEGORY. WE WILL BE TAKING IT TO A VERY RELIABLE MECHANIC THIS WEEK AND WILL WAIT TO SEE WHAT THEY FIND.
Electrical system, Other or unspecified, Electronic stability control (ESC), Sep 14, 2017
CAR SLOW TO CRANK, CHECK POWER STEERING COMES ON OR CHECK ANTI THEFT SYSTEM OCCASIONALLY. SOMETIMES THE WIPERS, EMERGENCY LIGHTS OR TRUNK POPS OPEN. NO ON CAN GIVE ME AN ANSWER AS TO WHAT THE HECK IS GOING ON WITH MY 2012 CRUZ. THIS HAPPENS WHILE THE CAR IS STATIONARY.
Other or unspecified, Visibility/wiper, Aug 21, 2017
WIPERS STARTED STOPPING WHEN ON. IF YOU TURN THEM OFF AND THEN ON THEY WORK FOR A VERY SHORT TIME THEN STOP AGAIN. WHEN THE WIPERS ARE IN THE OFF POSITION THEY STOP RIGHT IN FRONT OF THE DRIVERS VIEW. TOOK TO DEALER, DEALER STATED THE BODY CONTROL MODULE WAS GOING OUT AND WOULD AFFECT MORE AND MORE OF THE CAR AND COULD POSE A SAFETY HAZARD.
Other or unspecified, Service brakes, Engine, Jun 12, 2017, crash
TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.
Other or unspecified, May 11, 2017
I OWN AND DRIVE A 2012 CHEVY CRUZE LS. I AM 87 YRS. YOUNG AND FORTUNATELY ABLE TO DRIVE BACK & FORTH FROM NY TO FLA. WITH THE ASSISTANCE OF AUTO TRAIN IN VA. FOR THE LONGEST TIME I HAVE FOUND THAT AFTER ON THE ROAD FOR A SHORT WHILE, I WOULD SMELL RUBBER/FUEL BURNING AND BLAMING IT ON A TRUCK OR VEHICLE AHEAD OF ME OF ENGINE PROBLEMS, THEREFORE I WOULD CLOSE THE CABIN VENT, FORGET ABOUT IT, WHICH WAS A ROUTINE EVENT...THEN MY SON DROVE MY CAR AND HE EXPERIENCED THE SAME ISSUE.. NOW, AFTER A SHORT DRIVE, A MILE OR SO, THAT SMELL COMES THRU THE VENTS WHETHER OR NOT THE HEATER OR A/C IS ON. I'VE GONE TO A LOCAL DEALERSHIP (MANFREDI CHEVY DEALERSHIP OF STATEN ISLAND, NY) & THEIR MECHANIC DIDN'T DETECT A SMELL BUT BLAME IT ON SOMETHING ELSE LIKE A CLOGGED A/C VENT AND CHARGED ME BIG MONEY. THEIR MECHANIC DIDN'T TRY TO DUPLICATE THE PROBLEM. I AM NOT STUPID OR SENILE. MY NEIGHBOR AND OTHERS CAN SMELL THE 'BURNING RUBBER' SMELL ESPECIALLY WHEN USING THE HEATER, WHICH I'VE HAD TO USE ONLY IN EXTREME COLD WEATHER WITH THE VENTS CLOSED. MY FEAR IS AN ENGINE FIRE. I HAVE CALLED & EMAILED GM AND ACCORDING TO THE VIN #, THERE IS NO ISSUE FOR A RECALL WITH THAT CRITERIA, ETC. YET, I GO ON LINE AND THERE ARE THOUSANDS OF OTHER OWNERS WITH THE SAME MODEL & YEAR THAT HAVE THE SAME ISSUE. SOME FLUID IS LEAKING ON A HOT ENGINE AND BURNING CREATING THE SMELL. MY CHILDREN HAVE DONE SOME RESEARCH AND HAVE COME UP WITH THE SAME COMPLAINTS AND GM DENYING THERE'S A PROBLEM. I ONLY HAVE 15,000 PLUS MILES ON THAT ENGINE...STILL LIKE NEW. I HOPE TO KEEP AND DRIVE IT FOR AS LONG AS GOD LETS ME. I HAVE 11 GRANDCHILDREN & 7 GREAT GRANDCHILDREN...AND ONE OF THEM WILL INHERIT THIS CAR. I'D APPRECIATE ANY ASSISTANCE OR INFO ON MY ISSUE. THANK YOU
Other or unspecified, Apr 27, 2017
IN MOTION, AFTER ROUGHLY 50-100 FEET, THERE IS A SINGLE "TWANG" SOUND UNDERNEATH THE FRAME. I DON'T KNOW WHAT IT IS, BUT I CALLED GM, BUT THEY NEVER HEARD OF SUCH AN INCIDENT...I'M NOT COMPLAINING, I'M JUST NOTIFYING NHSTA... ON THE "CALENDAR" SECTION OF THE WEBPAGE, IT ASKS, "WHEN DID THIS HAPPEN?" I PUT IN TODAY, BUT IT HAPPENS EVERY TIME THAT I DRIVE THE CAR (IT'S A GOOD CAR; I JUST WANT TO KNOW IF THERE IS SOMETHING LOOSE, OR SOMETHING ELSE...)
Other or unspecified, Apr 27, 2017
DRIVING A N 80WEST AT 65MPH, LIGHT COMES ON AND SAYS TRANSMISSION HOT/IDLE ENGINE I PULLED AND LET CAR COOL FOR 30 MINUTES. LIGHT GOES OFF AND I PROCEEDED TO DRIVE AGAIN. AFTER DRIVING ABOUT 15 MINUTES, CAR STARTED ACCELERATE AT A FAST PACE. I PULLED OVER TO SHOULDER AGAIN AND AND WAS TOWED TO GRAY CHEVROLET IN STROUDSBURG, PA. THEY TRIED TO DIAGNOSE PROBLEM BUT SAYS IT NEVER HAPPENED WHEN THEY DROVE THE CAR. I NOW HAVE TO NOW DRIVE MY CAR HOME NIT KNOWING WHAT HAPPENED TO THE CAR AND IF ITS GOING TO DO IT AGAIN. THEY GAVE ME A LOT OF REASONS WHAT IT COULD BE BUT COULDNT PROVE IT. SO IT WAS RELEASED BACK TO ME.
Power train, Other or unspecified, Engine, Apr 9, 2017
CLUTCH SMELL VERY STRONG DOOR DUST ALL OVER ENGINE CAR HAS 9000 MILES ON IT ALSO GETTING A ENGINE CODE SAYS CRUISE CONTROL SENSOR THIS CAR DON'T HAVE CRUISE CONTROL DEALER SAYS CLUTCH NOT UNDER WARRANTY I'M VERY DISSAPOINTED WITH THE POWER IN THE ENGINE CAR HAS NO POWER FOR GOING UP ANY SLOPE OR HILLS WAY UNDER POWERED.
Wheels, Other or unspecified, Engine, Mar 30, 2017
BLOWN TURBO/OIL COOLING SYSTEM. REPLACED, $2050.00.,, COOLANT RESERVOIR CRACKED/ REPLACED/WITH LABOR $200.00. VALVE COVER, INNER CRACK(GASKET CRACK) ALSO, $175.00,, TIRE TOTAL FLAT(TRIED TO FILL WITH AIR) TIRE BECAME FLAT WITHIN 1 MINUTE,, HAD TO BUY NEW TIRE. $125.00/.. COIL PACK REPLACED, $175.00,, BATTERY(DIED), REPLACED $125.00// OCU/ REPLACED,$200.00// OIL PLUG REPLACED $27.00 GM PART. PARTSDIRECT PRICE WITH SHIPPING $7.00 !!!, I REELLY GOT THE SHAFT ON THAT 1 !! ON STAR COVER UNGLUED & FELL OFF,, OTHER THAN ALL THIS, IT IS THE MOST FUEL EFFICIENT MOTOR VEHICLE I HAVE EVER OWNED. .I HAVE GOTTEN AS MUCH AS 54MPG HIGHWAY,, ON A TEST OF 1 ,10TH OF A GALLON(=12.8OZ) 9MILES, THEIR IS A SECRET TO GETTING THIS MILAGE, THESE REPLACEMENTS HAVE OCCURED OVER THE COURSE OF 4.5YEARS, 168000MILES. REPAIRS TOTALLING WITH TIRES, OIL CHANGES, ETC. $5200.00,EYE OPENER,JAW DROPPER.
Other or unspecified, Electronic stability control (ESC), Dec 17, 2016
I WAS DRIVING BY MYSELF DOWN A BUSY ROAD, LUCKILY NOT TOO BUSY WITH TRAFFIC AND THE SERVICE ENGINE SOON LIGHT CAME ON WITH COMMENT STABILITY TRACTION. I IMMEDIATELY PULLED OVER, TURNED THE CAR OFF AND CALLED OUR CHEVY DEALER. I WAS INSTRUCTED TO LEAVE THE CAR OFF A FEW MINUTES THEN TURN IT BACK ON WHICH I DID. ALL THE LIGHTS WENT AWAY. I SCHEDULED AN APPOINTMENT FOR SEVERAL DAYS LATER TO HAVE THE CAR CHECKED. THE CAR WAS FINE THE REST OF THE DAY. THE NEXT DAY AROUND 3 PM I WAS LEAVING WORK THE STABILITY TRACTION LIGHT CAME ON AND THEN THE REDUCED ENGINE SPEED LIGHT CAME ON. MY CAR DROPPED TO 10 MILES AN HOUR I WAS ABOUT REAR ENDED. I TURNED ON HAZARDS. I RIGHT AT AN INTERSECTION, I STARTED BLOWING MY HORN CAUSE THE LIGHT TURNED YELLOW. I TURNED INTO A PARKING LOT. I IMMEDIATELY TURNED THE CAR OFF AND CALLED THE DEALER AGAIN. THE GUY ON THE PHONE STATED TURN THE CAR OFF AND ON FOR A FEW MINUTES AND IT DID RESET. HE SAID I SEE YOU HAVE AN UPCOMING APPOINTMENT. I SAID YES BUT I AM DROPPING THE CAR OFF TONIGHT AND HE STATED OKAY. NEXT DAY THEY PHONE ME AND THE"THROTTLE BODY" WAS BAD. MANY, MANY COMPLAINTS ONLINE ABOUT THIS. HE STATED HE ALSO HAD TO REPLACE THE OUTLET HOUSING, SOMETHING TO DO WITH OIL. THIS WAS JUST RE-PLACED 15 MONTHS AGO BUT WAS NOW OUT OF WARRANTY. A DAY LATER I WAS OUT $1,053.99. LUCKILY I HAD THE MONEY! MY POINT IS NOT ONLY MYSELF BUT OTHERS, MANY OTHERS ALL OVER THE INTERNET HAVE ISSUES WITH THIS THROTTLE BODY. WHY NOT RECALL IT? DO YOU REALIZE WHAT DANGER I WAS IN??? THANK YOU.
Other or unspecified, Nov 18, 2016
HELLO, I HAVE ISSUES WITH MY CHEVROLET CRUZE ECO ABOUT BURNING SMELL, COOLANT BURNING ISSUE SMEL. AFTER GOING THROUGH TOO MUCH BACK AND FORTH WITH THE DEALERSHIP AND GM AND THEY ARE BUSY PLAYING BLAME GAME . I FEEL LIKE I AM GOING THROUGH TOO MUCH AND THERE IS ABSOLUTELY NO BODY WHO IS WILLING TO HELP. THE DEALERSHIP HERE SAID THAT THEY PERFORMED EVERYTHING POSSIBLE THINGS AND THERE IS NO FIX. I HAVE ALL THE PAPERWORK. I HAVE THIS ISSUE FOR A WHILE AND ITS REALLY SAD THAT I HAVE TO DRIVE THE CAR WITH THE BURNING SMELL AND HAVE MY DAUGHTER ( 3 YEARS OLD ) SMELL. PLEASE HELP.
Other or unspecified, Oct 21, 2016
MESSAGE CAME ON "AC OFF DUE TO HIGH ENGINE TEMP." THE TEMPERATURE GAUGE HAS MOT NOT MOVED FROM "C" SINCE MESSAGE APPEARED. I FOUND A LOT OF THIS COMPLAINTS ONLINE. I FEEL LIKE IT NEEDS TO BE A RECALLED ISSUE. I LOVE MY CAR. PLEASE HELP ME. I'M ON FIXED INCOME AND AFFORD TO HAVE TO HAVE IT FIXED.
Other or unspecified, Sep 15, 2016
TAKATA RECALL MY 2012 CHEVY CRUIZE ECO WILL JUST SHUT OFF DIE WHILE IAM DRIVING SOMETIMES WILL START BACK AND SOMETIME WHEN I WHEN I TRY TO START IT IT WON'T START OR EVEN TURN OVER HAVE TAKEN TO MECHANIC 3 TIMES HAVE NOT FIXED IT SAID WAS LOOSE WIRE AND BAD BATTERY AND GPS BUT IT WON'T START AGAIN TODAY JUST GOT IT FIXED 2 DAYS AGO IT'S GOING TO GET SOMEONE KILLED DIEING WHEN DRIVING G
Electrical system, Other or unspecified, Electronic stability control (ESC), Aug 29, 2016
I NOTICED MY CAR WASN'T BEEPING WHEN I TRIED TO LOCK IT. I TRIED TO START MY CAR AND IT COMPLETELY SHUT DOWN. I MANAGED TO GET MY HOOD OPEN AND DISCONNECTED THE BATTERY CABLES. IT WAS FINE FOR A FEW WEEKS THEN THE "CHECK STABILITRACK" WENT OFF AND MY CAR SHUT DOWN. I MADE IT TO MY DESTINATION AND IT SHUT DOWN COMPLETELY. I TRIED TO DISCONNECT IT AND EVEN THAT DIDN'T WORK. UPON FURTHER INVESTIGATION MANY HAD HAD THIS ISSUE AND IT'S NOT THE STABILITRAK ITS APPARENTLY THE GROUND CABLE TO THE BATTERY (BLACK CABLE). MY CAR WILL WORK BUT WILL OCCASIONALLY COMPLETELY RESET THE SYSTEM SO TRYING TO SAVE THE TIME OR DATE IS POINTLESS. I WANT THIS INVESTIGATED!
Other or unspecified, Aug 24, 2016
[XXX] THIS IS THE THIRD INCIDENT IN A THREE MONTH SPAN I'VE HAD WITH MY TRACTION CONTROL/ STABILITRACK WARNING. (I GOT THE CAR THREE MONTHS AGO) IT IS A 2012 CHEVY CRUZE. THIS LAST TIME AFTER THE "SERVICE STABILITRACK" WARNING CAME ON MY RADIO AND DIC MENU RESET ITSELF. I'VE READ INTO OTHER COMPLAINTS ABOUT THIS SAME PROBLEM WHERE OTHERS HAVE EVENTUALLY LOST ENGINE POWER OR POWER STEERING AND DRIVEN INTO A DITCH OR HAVE JUST BEEN PUT IN VERY DANGEROUS POSITIONS AS A RESULT OF THIS ISSUE. I HAVE NOT LOST ANY POWER AS OF YET BUT I'M NOT WAITING UNTIL I DO TO SAY SOMETHING, AFTER MAKING COUNTLESS TRIPS TO THE DEALERSHIP WITHOUT PREVAIL.
Steering, Other or unspecified, Electronic stability control (ESC), Aug 3, 2016
THE STABILITY TRACK CONTROL AND SERVICE TRACTION CONTROL MESSAGES HAVE BOTH HAPPENED TO ME NOW A FEW TIMES WHILE DRIVING DOWN CITY/COUNTRY ROADS AND DOWN THE HIGHWAY. THE FIRST TIME I HAD THE SERVICE TRACTION CONTROL WAS YESTERDAY. (8/02/2016) IT'S SCARY BECAUSE THE RADIO RESETS AND THE POWER STEERING GOES OUT. I HAVE A [XXX] DAUGHTER AND SHE'S TERRIFIED AS WELL. I WISH THEY WOULD FIGURE THIS OUT ALREADY. I CALLED THE DEALER ONCE AND LIKE MOST PEOPLE WRITE ONLINE ABOUT THIS ISSUE THEY DIDN'T KNOW WHAT IT COULD BE AND THEY DIDN'T HAVE A CAR I COULD USE TO GO BACK AND FORTH TO WORK WHILE THEY CHECKED IT OUT SO I HAVEN'T TAKEN TO THE DEALER YET. THE ISSUE COMES AND GOES. IT COULD GO AWAY FOR MONTHS BUT ALWAYS COMES BACK. I KEEP CHECKING ONLINE TO SEE IF THEY FINALLY FOUND A FIX FOR THIS ISSUE AND I STILL HAVEN'T FOUND ANYTHING. SO I'M ASSUMING ONCE SOMEONE DIES IN A BAD ACCIDENT OR NUMEROUS PEOPLE DO THEN MAYBE THEY WILL TAKE IT MORE SERIOUSLY? I'M A SINGLE MOM AND I CAN'T AFFORD TO NOT HAVE A CAR OR HAVE A PROBLEM THAT I HAVE TO PAY LOTS OF $ TO FIX WHEN THIS OBVIOUSLY NEEDS TO BE A RECALL WHEN THIS MANY PEOPLE ARE HAVING THE ISSUE AND IT AFFECTS YOUR STEERING!?!?!?! HELP PLS?!?!?!
Other or unspecified, Aug 1, 2016
I WAS TAKING MY WIFE TO WORK WHICH IS ONLY 10 MNUTES AWAY, ON MY WAY HOME I HAD A DISPLAY ON MY DIGITAL DISPLAY SAYING ENGINE OVER HEAT/AC OFF SO I PANICKED AND SEEN THE ENGINE LIGHT WAS ON AND IT WAS SUPER HOT AND PANICKED MORE! I HAD MY 15 MONTH OLD IN THE CAR SO I DIDNT STOP BUT I GET HOME AND CHECK THE COOLANT AND ITS COMPLETELY EMPTY BUT I JUST FILLED IT A WEEK OR 2 BEFORE THIS INCIDENT. LATER ON AFTER THE CAR IS COOLED DOWN I FILL UP THE COOLANT, I THEN PICK MY WIFE UP FROM WORK AND CHECK THE COOLANT AFTER BUT IT WAS ALMOST COMPLETELY EMPTY WHEN I HAD JUST FILLED IT UP. CALLED THE DEALERSHIP AND THEY WANT TO CHARGE ME $125 AN HOUR JUST TO FIND THE PROBLEM AND I KNOW IM NOT THE ONLY PERSON WITH THIS PROBLEM THEY SENT OUT A LETTER ABOUT THIS BEFORE BUT IS TECHNICLLY NOT A RECALL AND THAT NEEDS TO CHANGE! I TAKE CARE OF OUR VEHICLE AND TO HAVE A PROBLEM WITH IT THAT EVERYONE ELSE IS HAVING AND NOT DO A RECALL IS JUST TERRIBLE! HOPE SOMETHING GETS DONE ABOUT THIS IF NOT ILL BE SURE TO BE ANTI GM WHEN TALKING TO FRIENDS AND FAMILY AND WILL NEVER BUY GM PRODUCTS AGAIN!
Other or unspecified, Feb 11, 2016
HAVE A ODOR COMING THROUGH HVAC SYSTEM STRONG ODOR OF HOT GREASE OR BURNING OIL ON COLD DAYS WITH HEAR ON GETS VERY STRONG AND OVER A PERIOD OF TIME SMELL GETS TO YOU AND GET SICKENING FEELING. HAD DEALERSHIP CHECK IT OUT AND WAS TOLD GM IS AWARE OF PROBLEM BUT IS NOT UNDER WARRANTY OR RECALL AT THIS TIME, I FEEL THIS IS A DEFECT PROBLEM AND IT SHOULD BE TAKEN CARE BY GM. GM CODE #PI0935E (APRIL 9 2015)
Electrical system, Other or unspecified, Dec 30, 2015
AC OFF DUE TO HIGH TEMP, THERMOSTAT REPLACED 2014. AC OFF DUE TO HIGH TEMP AGAIN, THERMOSTAT REPLACED MAY 20, 2015.. DEC 27TH, 2015 AC OFF DUE TO HIGH TEMP AGAIN- CAR OVERHEATED IN 10 DEGRE WEATHER. THERMOSTAT BEING REPLACED FOR THE THIRD TIME!! *JS
Other or unspecified, Oct 22, 2015, crash
MY WIFE PULLED INTO MY DAUGHTER'S DRIVEWAY TOOK HER FOOT OFF THE GAS PEDAL AND WAS GOING TO PUT HER FOOT ON THE BRAKE WHEN THE CAR ACCELERATED AND RAN INTO MY DAUGHTER'S SUV, MY WIFE PUT THE CAR IN REVERSE AND WENT TO STEP ON THE GAS PEDAL BUT SHE COULD NOT FEEL IT, SHE LOOK DOWN AND FOUND THE GAS PEDAL AND ABOUT 4 INCHES OF THE STEM ON THE FLOOR COMPLETELY BROKEN OFF
Power train, Other or unspecified, Engine, Sep 20, 2015
WHEN THE CAR FIRST STARTED MESSING UP IT WAS MINOR THINGS I NOTICED: THE IN DASH LIGHTER NOT WORKING, TRUNK LATCH DOESN'T WORK EXCEPT BY KEY, TURN SIGNALS WOULD GLITCH, CAN'T USE USB & AUDIO CORD AT SAME TIME WITHOUT IT CUTTING OFF BOTH COMPLETELY. THEN A COUPLE WEEKS LATER I NOTICED MY CAR HAD AN UNUSUAL DELAY IN INCREASING SPEED IT WAS AS IF I HAD TO PUSH IT TO THE FLOOR JUST TO GET TO 30 MPH. NOW THE MOST RECENT EVENT OCCURRED ON 9/17/15 WHICH IS WHAT'S PROMPTING ME TO FILE THIS COMPLAINT (KEEP IN MIND I'VE ONLY OWNED THE VEHICLE FOR 8 MONTHS, PURCHASED AT 54K MILES CURRENTLY HAS 70.9K) I DROVE TO MY HOUSE APPROX 30 MIN HWY FROM WHERE I WAS I GOT INTO MY CAR THE NEXT MORNING IT DIDN'T START AT ALL. MY BF CHECKED THE BATTERY VOLTAGE & IT WAS TOO DEAD TO TEST, WITH A JUMPER BOX MY CAR TOOK APPROX10 MIN TO EVEN TURN OVER, DURING THE TIME OF ME INSIDE THE CAR ATTEMPTING TO START IT MY STEERING COLUMN LOCKED UP, LIGHTS IN DASH, RADIO SYSTEM, HEADLIGHTS EVERYTHING FLASHING ON AND OFF, KEY WAS STUCK INSIDE IGNITION, A FOUL SMELL & CLICKING NOISE IS COMING FROM ENGINE, & COULDN'T LOCK DOORS ONCE I TURNED CAR OFF IMMEDIATELY. THIS ALL OCCURRED I'D SAY WITHIN A MATTER OF 30 SECONDS AFTER THE CAR TO TURNED OVER. WAS SO FREAKED OUT I DIDN'T TRY TO START AGAIN FOR 2-3 MIN AND ONCE I DID IT STARTED RIGHT UP. WITHIN 72 HRS I HAVE NOW SEEN THE STABILITRAC SERVICE ALERT, THEFT ALERT SYSTEM NEEDS SERVICED, ALONG W/ AIR BAGS, & BATTERY LIGHT FLICKERS ON & OFF. THE CLICKING UNDER MY HOOD HAS CONTINUED, THE ROTTEN EGG SMELL FROM ENGINE COMES & GOES, DASH LIGHTS GO DIM THEN GO BACK TO REGULAR. DROVE TO O'REILLYS, THEY WERE ABLE TO TELL ME I NOW HAVE A BAD ALTERNATOR AS WELL. RECALL 14801 WAS ISSUED FOR REPROGRAM ENGINE CONTROL MODULE, GETTING SERVICED THIS WEEK AT DEALERSHIP BUT COULD THIS POSSIBLY CAUSE ALL THIS?? ESPECIALLY CONSIDERING I DON'T WANT TO BE RESPONSIBLE FOR REPAIRS. HELP
Steering, Electrical system, Other or unspecified, Sep 12, 2015
FOR THE WHOLE MONTH THE RED WARNING LIGHTS HAVE BEEN FLASHING, TODAY THE LIGHTS WERE DIMMING AND RADIO WAS GOING ON AND OFF. THE STEERING WHEEL LOCKED ON ITS OWN AND THE KEY WOULDN'T COME OUT WHEN TRIED TO REMOVE AND THE TRUCK WOULDN'T POP UP WHEN TRIED TO OPEN IT FROM THE OUTSIDE. VEHICLE IS NOT CRANKING AT MOMENT AND KEY IS STILL IN IGNITION. THIS IS A SERIOUS SAFETY PROBLEM OR ISSUE. ELECTRICAL PROBLEM HAZARD THAT COULD KILL ANY DRIVER OR PASSENGERS WHEN DRIVING. HAS TO BE AS MAJOR SAFETY RECALL. CONTACT THE OWNER AS SOON AS POSSIBLE AT [XXX] THIS IS MY DAUGHTER [XXX] CELL NUMBER AND I AM HER DAD [XXX] AT [XXX]. PLEASE IS THERE A RECALL ON VEHICLE? MY DAUGHTER DRIVES THIS CAR TO COLLEGE CLASSES EVERY DAY. PLEASE ADVICE ASAP. HER LIFE IS IN DANGER HERE. JAMES AND PAMELA ARE THE OWNERS BUT DAUGHTER DRIVES VEHICLE TO COLLEGE. I AM BIOLOGICAL FATHER AND VERY CONCERNED. DUE TO MOTHER AND STEPFATHER AT WIFE'S SURGERY PLEASE NOTIFY ME OF MATTER TO GET HELP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Electrical system, Other or unspecified, Electronic stability control (ESC), Aug 29, 2015
PURCHASED CAR NEW FOR MY DAUGHTER GOING TO COLLEGE. CAR HAS BEEN GOOD BUT SHE CALLED ME THAT SHE STARTED HER CAR IN A PARKING LOT AND SHE HAD A STABILITRAC LIGHT, POWER STEERING, AND TONES GOING OFF. SHE WAS SCARED BUT I CALLED A REPAIR SHOP AND THEY SUGGESTED TO TURN OFF AND ON. SHE DID THIS AND ALL BUT STABILITRAC WENT OFF. SHE DROVE TO TAKE TO DEALER. SHE STOPPED TO GET GAS AND WHEN TURNED CAR BACK ON, ALL LIGHTS STOPPED. SHE DROVE CAR HOME AND TOOK TO LOCAL REPAIR. HE SAID HE COULD NOT FIND ISSUE. A WEEK LATER, SHE WAS DRIVING ON THE INTERSTATE AND THE LIGHTS CAME ON AGAIN. SHE VIDEO TAPED THE LIGHTS. SHE PULLED OFF AND TURNED CAR OFF AND THEN ON AND EVERYTHING WAS RESET. WE ARE CONCERNED THAT ERROR CANT BE TRACTED BUT CONTINUES TO BE ISSUE.