2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints
865 reports, newest first.
Service brakes, Aug 1, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO EXERT EXTRA FORCE TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO BEDARD BROS. AUTO SALES (391 S STATE RD, CHESHIRE, MA 01225, (413) 743-0014) AND WAS INFORMED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Fuel/propulsion system, Jul 29, 2018
I GOT GAS ON JUNE 1ST AND NOT EVEN 15 MILES AFTERWORDS MY CHECK ENGINE LIGHT CAME ON. I CHECKED TO MAKE SURE THE GAS CAP WAS ON PROPERLY AND LIGHT STILL DID NOT GO OFF. I TOOK CAR TO GET OBDII READ AND IT STATED THAT THE MASS AIR FLOW SENSOR WAS BAD AND ALSO THE FUEL INJECTORS AS WELL. ONE MECHANIC STATED IT WAS FROM BAD GAS BUT WAS UNABLE TO PROVE IT. I HAVE DONE PERSONAL RESEARCH AND FOUND THAT THE PCV IS CLOGGED AND NEEDS TO BE REPLACED OR CLEANED. THE CAR PROCEEDS TO RUN "ROUGH" AND STALLS WHEN PLACED IN PARK. I HOWEVER DON'T NOTICE A PROBLEM WHEN IN MANUAL GEAR.
Electrical system, Service brakes, Engine, Jul 27, 2018
BELT TENSIONER BOLT CAME OUT AND IS NOW STUCK IN A SPRING IN THE ENGINE..THE LIGHT ON MY RADIO FADES IN AND OUT.. ROTOR ON DRIVERS SIDE HAD DEFORMITY TO IT .STILL HAVE THE ROTOR AND THE SPRING IS STILL STUCK IN ENGINE I CAN'T AFFORD TO GET IT FIXED
Service brakes, Jul 23, 2018
WHILE PARALLEL PARKING ON A CITY STREET, BRAKES BECAME UNRESPONSIVE AND I ALMOST HIT ANOTHER CAR. I HAVE HAD TO HAVE THE BRAKE BOOSTER PUMP REPLACED TWICE IN TWO YEARS AND NOW IT NEEDS TO BE REPLACED AGAIN BUT DEALER WON'T ACKNOWLEDGE THAT THERE IS A KNOWN ISSUE AND BECAUSE IT IS NOT INVOLVED IN A RECALL, WHY I DO NOT KNOW, I MUST PAY OUT OF POCKET. 3 BOOSTER PUMPS IN 2 YEARS BUT NO RECALL???
Vehicle speed control, Electronic stability control (ESC), Fuel/propulsion system, Jul 19, 2018
CAR DOES NOT RUN RIGHT. WHEN ACCELERATING THE CAR DOES NOT BUDGE AND STALLS OUT. FOUND OUT IF THE AC IS OFF IT IS LESS LIKELY TO STALL OUT AFTER STOPPING. WAS TOLD IT IS A POSSIBLE CLOGGED CATALYTIC CONVERTER. THE STABILITRAK AND TRACTION CONTROL WANINGS POP UP. TOOK IT TO AUTO ZONE AND THEY TOLD ME IT WAS BAD GAS. SOMETHING IS OFF AND IT'S NOT A EASY DIAGNOSIS.
Electrical system, Jul 19, 2018
INFOTAINMENT SYSTEM NOT WORKING. THE STEREO SYSTEM DOES NOT WORK PROPERLY. IT WILL TURN ON OR OFF ON WITHOUT INPUT FROM A HUMAN. NOT HAVING A STEREO IS NOT A PROBLEM, BUT THE TURN SIGNALS AND HAZARD LIGHT CLICKING ARE NOT PRESENT WHEN THE RADIO IS NOT OPERATING. NOT HAVING AUDIO OF THE TURN SIGNALS REQUIRES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO OBSERVE WHETHER EITHER TURN SIGNAL ARE OPERATING. THIS DRIVER HAS RIDDEN AROUND WITH A TURN SIGNAL FOR SOME LENGTHS OF TIME, POSSIBLY CONFUSING OTHER DRIVERS. THE RADIO AND VEHICLE DINGS AND CLICKS SHOULD BE INDEPENDENT FOR SAFETY ALERTS.
Service brakes, Jul 17, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Electrical system, Electronic stability control (ESC), Engine, Jul 13, 2018
DANGEROUS TO DRIVE THIS CAR 2012 CHEVY CRUZ. MY CC 12 DECIDED TO JERK, SHAKE, ALL PANELS STARTING FLASHING, SHAKE, MAKE NOISE AND INCREASE SPEED AND THEN SUDDENLY BRAKES KICK IN AND IT STOPPED IN THE MIDDLE LANE OF I95. BECUS POWERTRAN IS OVER BY 1 YEAR, CHEVROLET WONT DO ANYTHING ABOUT IT. THEY SAID TO TAKE TO OFFICIAL CHEVY DEALERSHIP. WHICH NOW INCURRED A COST OF 370 WITH DISCOUNT. THEIR REP TOLD ME A EACH TIME I CALL THA THE POWERTRAIN IS OVER HOWEVER CONSIDERING THE TROUBLE WITH THE VEHICLE, YOU ARE ON THE PERIMETERS OF THIS. WE GET THE DIAGNOSTICS AND WORK WITH YOU POSSIBLE PICKING UP SOME IF NOT ALL OF THE COST. NO SUCH THING, INSTEAD THEIR SENIOR ADVISOR ADVISED ME I AM [XXX] OUT OF LUCK ON A 6 YRS OLD CAR WITH APPROX. 79 THOUSAND MILES. THAT'S THEIR RESPONSE. OUT OF CAR NOW 11 DAYS, HANDED A BILL FOR 370.00 TO TELL ME THE SAME THING MY MECHANIC TOLD ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Jul 5, 2018
WHEN THE CAR IS IN REVERSE, THE BRAKES BARELY WORK. YOU MUST FULLY DEPRESS THE BRAKE PEDAL, AND EVEN THEN, IT WILL NOT STOP IMMEDIATELY. THIS PROBLEM OCCURS WHEN THE VEHICLE IS IN MOTION AND IN REVERSE. IN DRIVE, THE BRAKES WORK AS THEY SHOULD. I BELIEVE THIS VEHICLE SHOULD BE INCLUDED IN THE CURRENT RECALL ON 2012 CHEVY CRUZES IN WHICH THERE IS AN ISSUE WITH THE ELECTRIC VACUUM PUMP, CAUSING THE FAILURE OF THE BRAKES. THAT RECALL NUMBER IS 13V360000. THIS COULD CAUSE SERIOUS INJURY OR DEATH.
Service brakes, Jun 24, 2018, crash
DRIVING CHEVROLET CRUZ(2012) AND BRAKES FAILED CAUSING TO REAR END ANOTHER VEHICLE. CERTIFIED AUTO MECHANIC EXAMINED AND SAID FAILURE OF MASTER CYLINDER. CAR WAS TOWED DUE TO LACK OF BRAKES. OTHER DRIVER FILED A CLAIM AGAINST MY INSURANCE AND STATED INJURY SUFFERED. THUS OCCURRED ON INTERSTATE 460 W. ROANOKE COUNTY VA.
Service brakes, Hydraulic, Jun 18, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CONTINUED TO MOVE FORWARD. THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE MOTOR SWITCH AND POWER BRAKE VACUUM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (ROGER DEAN CHEVROLET, 101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 574-3326) AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) IN 2014 AT 9,000 MILES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,300.
Air bags, Jun 12, 2018
THE 'SERVICE AIRBAGS' MESSAGE SUDDENLY BEGAN APPEARING, DISAPPEARING, AND REAPPEARING. THE ISSUE APPEARS TO BE ASSOCIATED WITH THE CAR'S MOVEMENTS AND WHETHER THE CAR WAS PARKED OUTSIDE DURING A HOT DAY ' WHICH IS THE CASE FOR MOST WEEKDAYS. THE ISSUE SEEMS ODD CONSIDERING THE 2013-2014 CHEVROLET CRUZE MODELS HAVE A RECALL FOR A DEFECTIVE AIRBAG PART, BUT NOT THE 2012 MODEL. YET, WE SEEM TO BE HAVING THE VERY SAME ISSUE. IN ADDITION, I AM THE VEHICLE OWNER'S SON, AS THE OWNER HAS DIFFICULTY GOING THROUGH THESE STEPS ONLINE. AS SUCH, I AM CURRENTLY UNABLE TO UPLOAD A PICTURE.
Electrical system, Electronic stability control (ESC), Engine, Jun 12, 2018
WITHOUT ANY PREVIOUS PROBLEMS BEFORE THIS DAY.. MY TRANSMISSION WENT OUT WITH ONLY 80,000 MILES ON JUNE 7, 2018. BEING ON A BUSY 2 LANE, CURVY HIGHWAY, MY CAR JUST COMPLETELY WENT OUT OF GEAR AND THANKFULLY I WAS ABLE CRUISE OFF TO THE SIDE. A FEW MINUTES LATER AN ALERT THAN CAME UP ON MY DASH AND SAID "TRANSMISSION HOT, IDLE ENGINE". I HAD BOUGHT THIS CAR IN 2014 WITH ONLY ONE PREVIOUS OWNER THAT TOOK REALLY GOOD CARE OF IT. IT IS RIDICULOUS FOR MY TRANSMISSION TO GO OUT WITH SUCH LOW MILEAGE AND TO HAVE TO PAY $5,000 FOR A NEW ONE AND PLUS THE CAR PAYMENTS I STILL HAVE ON IT. UNFORTUNATELY, I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE. THERE ARE MANY OTHERS. JUST BECAUSE THEY LOOK NICE DOESN'T MEAN IT WILL LAST LONG.
Power train, Electrical system, Engine, Jun 11, 2018, crash
MY CAR IS VERY DANGEROUS! SHUTS OFF WHILE ON FREEWAY! JERKS FORWARD WHILE ON BRAKES, CAUSED AN ACCIDENT! CRUISE CONTROL DOES NOT WORK! ELECTRICAL THINGS FLASHING ALL THE TIME! JERKS AND LOCKS UP ALL 4 WHEELS WHILE DRIVING! JUST TODAY IS SHUT DOWN ON THE HIGHWAY I STRUGGLED TO GET IT HOME WHILE THE RPM'S WERE UP ABOVE 6! YOU NAME IT, IT HAS IT. THINK THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE MAKERS OF THIS VEHICLE!! CLASS ACTION LAWSUIT!!!!!
Power train, Jun 11, 2018
TRANSMISSION FAILED ON A BUSY HIGHWAY OUT OF NOWHERE. I SLOWED DOWN DUE TO TRAFFIC, AND MY VEHICLE STALLED. I FELT A SHUDDER / POP, AND I WAS NOT ABLE TO ACCELERATE TO GET MY CAR MOVING AGAIN. I WAS LUCKY NOT TO BE IN A SERIOUS ACCIDENT. CONVENIENTLY FAILED RIGHT OUT OF WARRANTY.
Electrical system, Electronic stability control (ESC), May 31, 2018
IT HAS BEEN A KNOWN ISSUE ALL OVER THE INTERNET THAT THE 2012 CRUISE HAS HAD A PROBLEM WITH ITS ELECTRICAL SYSTEM. ALONG WITH MYSELF MANY OTHERS HAVE NOTED THAT WHILE DRIVING THE CARS ELECTRICAL SYSTEM GOES OUT DISABLING THE POWER STEERING, RADIO, GAS, ANYTHING TIED IN WITH THE ELECTRICAL SYSTEM. THIS HAS CAUSED MANY ACCIDENTS AND HAS NEARLY CAUSED MY SIGNIFICANT OTHER AND MYSELF ON 3 SEPARATE OCCASIONS TO NEARLY RUN INTO A POLE OR DITCH. THIS IS A SAFETY HAZARD NOT ONLY TO THE DRIVER OF THE VEHICLE BUT TO OTHER VEHICLES OR PEDESTRIANS.
Air bags, Service brakes, May 31, 2018, crash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT SIGNIFICANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL; HOWEVER, THE CONTACT STILL REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EARNHARDT CHEVROLET IN CHANDLER, ARIZONA WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Vehicle speed control, Service brakes, May 31, 2018
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 4 MPH, THE CRUISE CONTROL SEIZED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. IN ORDER TO STOP THE VEHICLE, EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED SEVERAL YEARS AGO AND WAS TAKEN TO RILEY CHEVROLET BUICK GMC (2033 CHRISTY DR., JEFFERSON CITY, MO 65101). THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE MICRO VACUUM SWITCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Other or unspecified, May 28, 2018
MY CAR JERKED A FEW TIMES BEFORE IT STOPPED IN MOVING TRAFFIC GOING 30 MILES AND WITHOUT WARNING EXCEPT CLICKING NOISES. I HAD MY THREE GRANDKIDS WITH ME. I COASTED TO GET OUT OF TRAFFIC. WAS TOLD MY TRANSMISSION WENT. II AM THE ONLY OWNER, 68,000 MILES ON MY CAR. I AM HIGHLY UPSET. PLEASE ADVISE.
Other or unspecified, May 10, 2018
I WAS DRIVING DOWN INTERSTATE WITH NO OVERHEADS NO CAR IN FRONT OR BACK OF ME AND MY SUNROOF EXPLODED. SHATTERED GLASS FILLED MY CAR AND IT WAS SO SCARY. I HAVE NO IDEA WHY THIS HAPPENED, HOWEVER GM NEEDS TO FIND OUT WHY THEIR SUNROOFS WILL EXPLODE AND SHATTER. I WANT IT REPLACED, WHAT DO I DO?
Service brakes, Apr 27, 2018
I HAVE TO PUSH HARDER ON THE BRAKE PEDAL TO BRAKE ON TIME OR BRAKE AT ALL. TO NOT REAR END THE VEHICLE IN FRONT OF ME AND CAUSE AN ACCIDENT.
Other or unspecified, Engine, Apr 13, 2018
BURNING OIL SMELL STARTED AFTER AN OIL CHANGE. I HAVE REPLACED THE INTAKE TUBING THAT LEADS IN THE TURBO BECAUSE WHEN I REPLACED THE THROTTLE POSITION SENSOR IN THE TURBO AREA, THERE WAS OIL IN THE TURBO INTAKE. IT HAS LOST SOME POWER SINCE I STARTED EXPERIENCING THE BURNING SMELL. IT NOW SMELLS LIKE PLASTIC BURNING SINCE REPLACING THE INTAKE TUBING/GASKET.
Engine, Apr 11, 2018
EVEN AFTER FREE REPAIR DUE TO BEING COVERED UNDER WARRANTY, THE NEW PCV VALVE AND COVER ARE LEAKING AGAIN. ENGINE IDLES ROUGHLY, BOTH IN PARK AND IN DRIVE. THIS IS A KNOWN ISSUE WITH CHEVROLET CRUZE, BUT MY VIN IS NOT PART OF THE RECALL. MAIN ERROR CODE P0171- BANK 1 SYSTEM TOO LEAN- IS BEING PICKED UP (CHECK ENGINE LIGHT CAME ON YESTERDAY MORNING (APRIL 10, 2018)), ALONG WITH ERROR CODES: P0106, P015B, P0236, P0237, P1101, P112D.
Engine, Apr 10, 2018
WHEN EXITING THE FREEWAY COMING TO A STOP MY CAR COMPLETLY SHUTS OFF. HAVING TO PUT IT IN PARK TO RESTART
Engine, Apr 5, 2018
ENGINE COOLANT STENCH AND LOSS OF COOLANT SINCE DAY ONE! I NOW HAVE JUST OVER 45,600 MILES AND PER THE DEALER A NEED A TEMP SENSOR HOUSING AND THERMOSTAT. WHILE DRIVING I GOT A MESSAGE ON THE DASH READING "AC OFF DUE TO HIGH ENGINE TEMP" AND THE COOLANT TEMP READ - - - AND THE NEEDLE ON THE TEMP GAUGE DROPPED TO LOW FROM A PRIOR MIDWAY POINT AND COOLANT TEMP OF 218 DEGREES. BACK IN 2014 I SUDDENLY HAD BLACK SMOKE COMING FROM TAILPIPE AND THE "DEALER REPLACED THE WATER PUMP ASSEMBLY WITH NEW BASE AND THERMOSTAT." I ALSO HAD A "SERVICE STABILITRAC" NOTICE AND SUDDEN LOSS OF POWER WHILE DRIVING BACK IN 2015 AND THE DEALER SAID THEY COULDN'T DUPLICATE THE ISSUE BUT THAT I NEEDED A NEW COIL PACK WHICH I HAD TO PAY FOR AND REPAIR ON MY OWN EVEN THOUGH CAR WAS STILL UNDER WARRANTY!! THIS VEHICLE HAS SMELLED LIKE ANTIFREEZE SINCE THE DAY I BOUGHT IT, BRAND NEW, FROM THE DEALER THAT WAS PERFORMING ALL THE SERVICES. IN ADDITION, THE BACK WINDOW LEAKED FROM DAY ONE AND I HAD 2" OF STANDING WATER IN MY TRUNK AND I HAD TO PAY, OUT OF MY OWN POCKET!!, TO REPLACE THE REAR WINDOW = TWICE!!! THIS CAR IS A PIECE OF JUNK AND HAS BEEN NOTHING BUT PROBLEMS AND THE DEALER HAS FORCED ME TO DO REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE WARRANTY. I AM SICK AND TIRED OF THE STENCH OF ANTIFREEZE AND THE FACT THAT I NOW HAVE TO REPAIR THE THERMOSTAT HOUSING AND THERMOSTAT DUE TO ENGINE OVERHEATING!!!