2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints
865 reports, newest first.
Other or unspecified, Electronic stability control (ESC), Dec 17, 2016
I WAS DRIVING BY MYSELF DOWN A BUSY ROAD, LUCKILY NOT TOO BUSY WITH TRAFFIC AND THE SERVICE ENGINE SOON LIGHT CAME ON WITH COMMENT STABILITY TRACTION. I IMMEDIATELY PULLED OVER, TURNED THE CAR OFF AND CALLED OUR CHEVY DEALER. I WAS INSTRUCTED TO LEAVE THE CAR OFF A FEW MINUTES THEN TURN IT BACK ON WHICH I DID. ALL THE LIGHTS WENT AWAY. I SCHEDULED AN APPOINTMENT FOR SEVERAL DAYS LATER TO HAVE THE CAR CHECKED. THE CAR WAS FINE THE REST OF THE DAY. THE NEXT DAY AROUND 3 PM I WAS LEAVING WORK THE STABILITY TRACTION LIGHT CAME ON AND THEN THE REDUCED ENGINE SPEED LIGHT CAME ON. MY CAR DROPPED TO 10 MILES AN HOUR I WAS ABOUT REAR ENDED. I TURNED ON HAZARDS. I RIGHT AT AN INTERSECTION, I STARTED BLOWING MY HORN CAUSE THE LIGHT TURNED YELLOW. I TURNED INTO A PARKING LOT. I IMMEDIATELY TURNED THE CAR OFF AND CALLED THE DEALER AGAIN. THE GUY ON THE PHONE STATED TURN THE CAR OFF AND ON FOR A FEW MINUTES AND IT DID RESET. HE SAID I SEE YOU HAVE AN UPCOMING APPOINTMENT. I SAID YES BUT I AM DROPPING THE CAR OFF TONIGHT AND HE STATED OKAY. NEXT DAY THEY PHONE ME AND THE"THROTTLE BODY" WAS BAD. MANY, MANY COMPLAINTS ONLINE ABOUT THIS. HE STATED HE ALSO HAD TO REPLACE THE OUTLET HOUSING, SOMETHING TO DO WITH OIL. THIS WAS JUST RE-PLACED 15 MONTHS AGO BUT WAS NOW OUT OF WARRANTY. A DAY LATER I WAS OUT $1,053.99. LUCKILY I HAD THE MONEY! MY POINT IS NOT ONLY MYSELF BUT OTHERS, MANY OTHERS ALL OVER THE INTERNET HAVE ISSUES WITH THIS THROTTLE BODY. WHY NOT RECALL IT? DO YOU REALIZE WHAT DANGER I WAS IN??? THANK YOU.
Visibility/wiper, Dec 15, 2016
DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING WHILE DRIVING ON CITY STREET. IT MOVED A QUARTER UP THE WINDSHIELD AND STOPPED WORKING. *TR
Air bags, Dec 13, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DEPLOYMENT LOOP LOW RESISTANCE HAD A POOR CONNECTION BETWEEN THE SIR COIL AND STEERING WHEEL AIR BAG. THE SIR COIL AND STEERING WHEEL AIR BAG WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 01/23/2017*CT UPDATED 03/17/17*LJ *CN
Engine, Dec 6, 2016
FIRST, I RECEIVE A WARNING ABOUT ENGINE TEMP SO I PUT SOME COOLANT IN AND THE PROBLEM DOESN'T COME UP AGAIN FOR A WEEK. BETWEEN THAT TIME, THE TIRE SENSOR MALFUNCTIONS AND THE CAR IS AT ONLY 40,000 MILES SO IT'S NO LONGER UNDER WARRANTY. THE SECOND TIME I GET THE TEMP WARNING I'M ON THE WAY TO WORK RIDING ALONG A HIGHWAY AND THE CAR LOSES MOMENTUM AND LED ADVISES THAT CAR IS LOWERING POWER TO PROTECT ENGINE. MIND YOU, THIS IS AFTER I'VE ALREADY SPENT $400 ON NEW TIRES AND CHANGED THE OIL. A MINUTE AFTER THE LED ON, THE CAR WAS TRYING TO COMPLETELY SHUT DOWN AT THIS POINT AND I PULLED OVER. WHEN I GET TO A COMPLETE STOP, STEAM JUST ENGULFS MY HOOD. THE CAR WENT FROM DRIVING WITH NO INDICATION OF TROUBLE TO A COMPLETE DISASTER IN A MATTER OF ONE AND A HALF MINUTES. I HAD THE CAR TOWED TO MY HOUSE AND LATER ON BROUGHT IT TO A CHEVROLET DEALER TO GET A DIAGNOSTIC. CHEVROLET ADVISES THAT THE ENGINE IS BAD. MY FOUR YEAR OLD CAR WITH JUST OVER 40,000 MILES NEEDS A $7,000 ENGINE REPLACEMENT. THIS IS NOT A NORMAL OCCURRENCE AND I'VE NEVER HAD A SIMILAR ISSUE ON A CAR THAT HASN'T EVEN HIT HALF A 100K. THESE PROBLEMS DIDN'T HAPPEN WITH A 1999 MODEL I HAD FOR MUCH LONGER THAN THIS AND THE MILEAGE WAS OVER 120,000 WHEN THE CAR STARTED GIVING UP. THERE ARE MANY SIMILAR COMPLAINTS HERE WITH SIMILAR ISSUES AND THESE PEOPLE INVESTED IN A VEHICLE THAT WE EXPECTED TO SERVE US FOR THE PRICE WE PAID. I BOUGHT AMERICAN BECAUSE I WANTED TO SUPPORT INDUSTRY IN OUR COUNTRY. CHEVY LAUDS ITSELF AS A TOP-TIER COMPANY RANKED AT HIGHLY WITH MULTIPLE AUTO MAGAZINES EVERY YEAR. MY EXPERIENCE HAS BEEN VERY LOW, THOUGH AND THIS HAS CAUSED ME SEVERE FINANCIAL BURDEN FOR A VEHICLE I PAID IN FULL PRICE BRAND NEW. ENGINE REPLACEMENTS DO NOT HAPPEN AT 40,000 MILES ON A BRAND NEW CAR WITH A TOP-TIER AUTO MAKER. *TR
Other or unspecified, Nov 18, 2016
HELLO, I HAVE ISSUES WITH MY CHEVROLET CRUZE ECO ABOUT BURNING SMELL, COOLANT BURNING ISSUE SMEL. AFTER GOING THROUGH TOO MUCH BACK AND FORTH WITH THE DEALERSHIP AND GM AND THEY ARE BUSY PLAYING BLAME GAME . I FEEL LIKE I AM GOING THROUGH TOO MUCH AND THERE IS ABSOLUTELY NO BODY WHO IS WILLING TO HELP. THE DEALERSHIP HERE SAID THAT THEY PERFORMED EVERYTHING POSSIBLE THINGS AND THERE IS NO FIX. I HAVE ALL THE PAPERWORK. I HAVE THIS ISSUE FOR A WHILE AND ITS REALLY SAD THAT I HAVE TO DRIVE THE CAR WITH THE BURNING SMELL AND HAVE MY DAUGHTER ( 3 YEARS OLD ) SMELL. PLEASE HELP.
Electronic stability control (ESC), Nov 11, 2016, crash
?/?/16 SUNNY-DRIVING ON CITY STREET. TRACTION LIGHT/SERVICE TRACTION CONTROL APPEAR. DROVE CAR TO SHOULDER-CAR COULD BARELY MOVE THEN WAS COMPLETELY UNABLE TO MOVE. TURNED CAR OFF/BACK ON. LIGHTS/ERRORS WERE GONE. DROVE AWAY. 7/9/16 SUNNY-DRIVING OUT OF PARKING LOT. TRACTION LIGHT/SERVICE TRACTION CONTROL/SERVICE STABILITRAK APPEAR. CAR BARELY CREPT FORWARD BEFORE IT COULD NOT MOVE. CALLED ONSTAR FOR VEHICLE DIAGNOSIS. NOTHING FOUND. TURNED CAR OFF/BACK ON AND EVERYTHING RESET/WAS OK 10/21/16 RAINY-DRIVING ON INTERSTATE. CAR RANDOMLY YANKS LEFT (DIDN'T BRAKE/ACCELERATE) CAR SPINS & CRASHES INTO GUARDRAIL MULTIPLE TIMES. CAR BARELY CREPT FORWARD AS I DROVE TO LEFT SHOULDER BUT STOPPED MOVING BEFORE GETTING TO SAFETY. CHECK ENGINE LIGHT/TRACTION LIGHT/SERVICE TRACTION CONTROL/ STABILITRAK APPEAR (SEE PHOTO-THE PAPERS IN CORNER OF DISPLAY SHOW STABILITRAK ERROR IS ON NEXT SCREEN BUT I SCROLLED PAST NEEDING TO SEE ODOMETER AND DIDN'T SNAP PHOTO). TWO OFFICERS SAW THE ERRORS AND THAT CAR COULDN'T MOVE. OUR TAKE: RAIN INITIATED TRACTION CONTROL, BUT CAR THOUGHT IT WAS SPINNING WHEN IT WASN'T, AND CORRECTED FOR IT BY APPLYING CERTAIN BRAKES TO CERTAIN TIRES CAUSING IT TO SPIN. DEALERSHIP SEES NO HISTORY OF THESE ERRORS FOR ALL 3 INSTANCES AND SAY THEY CAN'T DO ANYTHING. I LEFT MY CAR RUNNING WITH THESE ERRORS ON FOR OVER AN HOUR WHILE WAITING FOR POLICE/TOW TRUCK. INSURANCE WON'T GO AFTER GMS'S LEGAL TEAMS BUT TELL ME TO JUMP INTO A LAWSUIT LATER. IT'S UPSETTING WE'RE WAITING FOR SOMEBODY TO GET HURT/DIE TO LOOK INTO THIS. MY SISTER HAS SAME CAR OFF SAME LOT AND EXPERIENCED A TRACTION CONTROL ERROR. SIMILAR CIRCUMSTANCES ONLINE-PICTURES/VIDEOS OF THESE ERRORS BUT DEALERSHIP FINDS NO HISTORY. ISSUES 1) DANGEROUS ERRORS NOT BEING LOGGED 2) TRACTION CONTROL/STABILITRAK NOT READING SITUATION CORRECTLY 3) CAR CANNOT OPERATE/DRIVE TO SAFETY AFTER INCORRECTLY READING SITUATION.
Engine, Nov 11, 2016
WAS DRIVING AND ALL THE SUDDEN GOT WARNING LIGHTS AND A/C SHUT OFF DUE TO COOLANT TEMP? OR SOMETHING TO THAT AFFECT. THEN MY FAN KICKED ON AND IT WENT AWAY BUT THE FAN JUST STAYS RUNNING BUT THE COOLANT TEMP IS NOT EVEN HOT CAN EVEN GET HOT OUT OF THE HEATER VENTS BUT STILL THINKS I'M OVERHEATING THEN THE CAR SHUT ITSELF OFF! I HAVE AN APPOINTMENT IN THE MORNING WITH CAR DEALERSHIP BUT I'VE SEEN MANY PEOPLE ARE HAVING THE SAME ISSUE SHOULD BE A RECALL NOT FAIR TO MAKE US PAY MY CAR IS STILL NEW
Power train, Engine, Fuel/propulsion system, Nov 1, 2016
MY 2012 CHEVY CRUZE ECO SUDDENLY LOST POWER AND ACCELERATION WAS VERY POOR ON 10/29/2016. ALMOST GOT HIT TRYING TO PULL OUT FROM A STOP SIGN BECAUSE THE POWER WAS NO LONGER THERE TO TAKE OFF. AFTER HAVING AN AUTO MECHANIC SHOP LOOK AT THE CAR ON 10/31/2016 WE DISCOVERED THAT THE OIL LINE FROM THE BLOCK OR WHERE THE OIL SUPPLY COMES FROM FOR THE TURBO HAD BEEN A PLASTIC LINE THAT HAD MELTED AND STOPPED OIL FROM FLOWING TO THE TURBO CHARGER. THIS APPEARS TO BE A POOR DESIGN ON GM'S PART TO USE PLASTIC LINES FOR SOMETHING THAT WILL OBVIOUSLY BE TRANSFERRING HOT OIL. IT SEEMS TO HAVE CAUSED THE TURBO TO BURN UP AND ALSO CREATED AN EXHAUST LEAK . I AM STILL WAITING ON A FINAL PRICE FROM THE MECHANIC SHOP TO FIND OUT HOW MUCH DAMAGE WAS DONE. THEY HAVE CALLED ME TODAY 11/1/2016 AND ASKED THAT I COME IN SO THEY CAN SHOW ME MORE DAMAGE THEY HAVE FOUND AS A RESULT OF THIS LINE MELTING. I HAVE SPOKEN TO ONE OF THE OWNERS AT [XXX] FAMILY OF DEALERSHIPS AND THEY WERE OF NO HELP STATING THAT IT IS OUT OF WARRANTY. REALLY? IT IS A DEFECTIVE DESIGN FLAW SO WHY SHOULD I BE HAVING TO PAY FOR THE REPAIR? I WOULD LIKE SOME HELP WITH THIS ISSUE PLEASE! I KNOW I HAVE 140000+/- MILES ON THE CAR BUT IT HAS BEEN MOSTLY HIGHWAY MILES AND MAINTENANCE HAS ALWAYS BEEN DONE ON THE VEHICLE. I USE THIS FOR MY WORK AND FAMILY VEHICLE SO IT IS NOT DRIVEN HARD OR ABUSED IN ANYWAY. I HATE THE FACT OF TURNING IN A COMPLAINT THAT INVOLVES A DEALER THAT I HAVE RECOMMENDED TO SO MANY PEOPLE IN THE PAST BUT HE WAS OF NO HELP AT ALL AND REALLY SHOWED NO CONCERN THAT THERE WAS AN ISSUE LIKE THIS WITH A VEHICLE THAT HE HAD SOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Visibility/wiper, Oct 31, 2016
WHILE THE VEHICLE WAS IN MOTION AT APPROXIMATELY 50 MILES/HOUR, AFTER DARK IN HEAVY RAIN, THE DRIVERS WINDSHIELD WIPER ARM SUDDENLY STOPPED MOVING. THIS FAILURE MAY HAVE RESULTED IN PROPERTY OR PERSONAL INJURY OR BOTH, WHEN MY VIEW WAS OBSTRUCTED DUE TO THE FAILURE OF THE WIPER ARM TO CLEAR THE RAIN. THE PASSENGER SIDE WIPER ARM CONTINUED NORMALLY. A QUICK SEARCH INDICATED THIS PROBLEM HAS BEEN PREVIOUSLY REPORTED. THIS IS A SAFETY ISSUE IN MY VIEW, WHERE THE MANUFACTURER IS CULPABLE AND LIABLE TO MAKE THE NECESSARY REPAIR SO THIS DOESN'T RESULT IN DAMAGE/PERSONAL INJURY. THE DEALER QUICKLY REPLACED THE 'WIPER TRANSMISSION' WHICH I HAD TO PAY FOR, AND FEEL THIS IS A MANUFACTURING SAFETY DEFECT THAT IS A SAFETY ISSUE THAT NEEDS TO BE ASSESSED FOR RECALL AT NO COST TO THE OWNER (OR REIMBURSEMENT FOR THOSE ALREADY REPLACED). *TR
Other or unspecified, Oct 21, 2016
MESSAGE CAME ON "AC OFF DUE TO HIGH ENGINE TEMP." THE TEMPERATURE GAUGE HAS MOT NOT MOVED FROM "C" SINCE MESSAGE APPEARED. I FOUND A LOT OF THIS COMPLAINTS ONLINE. I FEEL LIKE IT NEEDS TO BE A RECALLED ISSUE. I LOVE MY CAR. PLEASE HELP ME. I'M ON FIXED INCOME AND AFFORD TO HAVE TO HAVE IT FIXED.
Engine and engine cooling, Visibility, Oct 20, 2016
IN 2014 MY CAR HAD AN ISSUE WHERE IT STARTED OVER HEATING. THE CAR WAS PREVIOUSLY PART OF A RECALL FOR THE WATER PUMP BREAKING. THIS CAUSED MY CAR HEATING AND COOLING SYSTEM NOT TO WORK PROPERLY. THIS CAN BE DANGEROUS IF DRIVING AND IT HAPPENED WHILE I WAS DRIVING. I JUST HAD THE SAME ISSUE ON OCTOBER 20 OF 2016. *TR
Engine, Oct 16, 2016
HELLO. OUR PROBLEM IS DEFECT CHEVROLET CRUZE 2012 . MILEAGE IS 79373. MY CAR HAS SOME RECALLS FIXING ACTIONS AND NOW "EXHAUST LEAK FROM FONT OF ENGINE..DAMAGING TURBOCHARGER..AS A RESULT -MAY CAUSE A FIRE"( ALAN WEBB CHEVROLET DILLER VANCOUVER, WA-SEE ATTACH.). TO FIX CAR WE NEED TO PAY 7650$ WHY WE MUST PAY FOR DEFECT ? COULD YOU HELP US WITH THIS PROBLEM,PLEASE.THE STRANGE NOISE APPEARED WHEN WE WERE DRIVING TO HOME FROM CARSON TO VANCOUVER, WA. AFTER DIAGNOSE AT ALAN WEB (3712 NE 66 AVE VANCOUVER, WA 98661) CAR STAYS AT MY APP. PARKING LOT. THANKS. *TR
Air bags, Oct 11, 2016, crash
TAKATA INFLATORS, I WAS INVOLVED IN AN ACCIDENT 09/30/2016, WHERE I WAS AT A DEAD STOP ON CITY STREET, REAR ENDED AND PUSHED INTO THE VEHICLE IN FRONT OF ME. THE DRIVER WHO HIT ME WAS GOING 50-55MPH, I HIT MY HEAD AND CHEST ON THE STEERING WHEEL, AIR BAGS DID NOT DEPLOY, BUT THE SENSOR FOR THE AIR BAG CAME ON STATING "SERVICE AIRBAG". MY CRUZE HAS HAD ALL RECALLS FIXED, PRIOR TO THE ACCIDENT.
Power train, Electronic stability control (ESC), Engine, Oct 8, 2016
ENGINE FAN KEEPS RUNNING AND DEALERSHIP INSISTS IT'S NORMAN BUT IT WASN'T HAPPENING FROM 2012 THROUGH 2014. HAPPENS WHEN I START THE CAR AND ENGINE IS COLD, WHEN SITTING AT LIGHT A LIGHT, WITH AIR ON OR OFF. I BOUGHT IT BRAND NEW. I HAVE THE FEELING THEY'RE WAITING FOR SOMETHING MAJOR TO HAPPEN. I'M VERY CONCERNED. I'VE HAD IT CHECKED 3 TIMES. THEY SAY IT'S NORMAL, BUT IF IT WERE DOING THIS WHEN I BOUGHT IT, I DEFINITELY WOULDN'T HAVE. PLEASE HELP, I DON'T WANT TO DIE!
Visibility/wiper, Sep 30, 2016
WHILE I'M DRIVING SOUTHBOUND ON I-75 IN DETROIT, MY DRIVER SIDE WINDSHIELD WIPER STOPS WORKING AND SHOOTS ALL THE WAY UP THE OPPOSITE WAY FROM WHERE IT SITS AT REST AND STAYED STUCK THERE DURING A BAD STORM WHERE THERE WAS FLOODED ROADS. SECONDS AFTER IT MALFUNCTIONS I HIT A HUGE PUDDLE OF WATER DUE TO ME FRANTICLY TRY AND SEE OUT MY WINDSHIELD AND HYDROPLANED ALMOST INTO ANOTHER VEHICLE AT 55-65 MPH. THIS WAS ONE OF THE SCARIEST EXPERIENCE OF MY LIFE AND NOW I'M STUCK WITH A BROKEN WINDSHIELD WIPER. I THINK THIS NEEDS TO BE ADDRESSED AS AN ISSUE BECAUSE IT WAS EXTREMELY DANGEROUS AND I'M VERY LUCKY TO NOT HAVE CRASHED MY CAR.
Vehicle speed control, Sep 29, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE ENGINE REVVED BUT THE VEHICLE FAILED TO MOVE FORWARD. THE ROADSIDE ASSISTANCE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,474.
Electrical system, Sep 18, 2016
WHEN I START MY CAR, THE FOUR WAY FLASHERS TURN ON, MY TRUNK OPENS, WIPERS GO OFF, INTERIOR LIGHTS FLICKER, AND SERVE POWER STEERING APPEARS. I BROUGHT IT INTO THE DEALER, THEY REPLACED THE NEGATIVE BATTERY CABLE FOR A SECOND TIME, AND RAN AN ELECTRICAL DIAGNOSIS. I WAS TOLD IT WAS THE BATTERY CABLE, THE ISSUES ARE STILL OCCURRING.
Vehicle speed control, Electronic stability control (ESC), Engine, Sep 16, 2016
IVE HAD MY CAR FOR 2 YEARS NOW. AFTER THE FIRST YEAR I BEGAN NOTICING THE ENGINE WOULD BE GOING AT A STEADY SPEED AND IF YOU BEGAN TO ACCELERATE THE ENGINE WOULD REV OR STALL AND THE RPMS SHOOT UP. THE ONLY WAY TO KEEP IT FROM PRODUCING THE ACTIONS IS TO SLOWLY ACCELERATE. THE ENGINE IS SLUGGISH AND DOES THIS WHILE IN CRUISE CONTROL.. AFTER GETTING THE COMPLETE READ, IT WAS SAID THE 02 SENSORS WERE OUT. THE ENGINE IS NOW TO THE POINT IT WILL RANDOMLY BE GOING AND THE ENGINE LIGHT WILL START FLASHING AND ALL SPEED IS REDUCED. THEY WERE REPLACED, BUT THE PROBLEM PERSISTED. THE CAR STALLS OUT SO OFTEN I REFUSE TO TAKE IT IN TO CITIES OR ONTO THE INTERSTATE. I WILL BE GOING BACK TO A TRUCK AFTER THIS IS PAID OFF! WILL BE GOING TO THE DEALERSHIP THIS WEEK!
Other or unspecified, Sep 15, 2016
TAKATA RECALL MY 2012 CHEVY CRUIZE ECO WILL JUST SHUT OFF DIE WHILE IAM DRIVING SOMETIMES WILL START BACK AND SOMETIME WHEN I WHEN I TRY TO START IT IT WON'T START OR EVEN TURN OVER HAVE TAKEN TO MECHANIC 3 TIMES HAVE NOT FIXED IT SAID WAS LOOSE WIRE AND BAD BATTERY AND GPS BUT IT WON'T START AGAIN TODAY JUST GOT IT FIXED 2 DAYS AGO IT'S GOING TO GET SOMEONE KILLED DIEING WHEN DRIVING G
Steering, Sep 7, 2016
POWER STEERING FAILED WHILE IN MOTION. THE COST OF THE REPAIR IS $1,900.00 ON A $16,000 VEHICLE THAT IS LESS THAN 5 YEARS OLD
Power train, Sep 6, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TO ENGAGE AND DISENGAGE WITHOUT WARNING. THE DEALER REPLACED THE PART; HOWEVER, WITHIN LESS THAN 60 DAYS OF OWNING THE VEHICLE, THE FAILURE RECURRED. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR COMING FROM THE AREA OF THE CLUTCH ASSEMBLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Engine, Sep 5, 2016
DRIVING ON BUSY STREET CAR CUTS OFF HEARD A POP IN ENGINE DISPLAY SAYS ENGINE LOSING POWER ENGINE LIGHT COMES ON MANAGED TO PULL OVER CAR WILL TURN OVER BUT WILL DIE OUT. HAD TO HAVE CAR TOWED BY INSURANCE COMPANY CAR HAS 64,000 MILES.
Service brakes, Aug 31, 2016
MY CAR IS HAVING THE SAME PROBLEMS AND SHOULD BE COVERED WITH THE RECALL. MANUFACTURER: GENERAL MOTORS LLC SUMMARY: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET CRUZE VEHICLES EQUIPPED WITH 1.4L DOHC GASOLINE TURBO ENGINES AND 6T40 FRONT WHEEL DRIVE AUTOMATIC TRANSMISSIONS AND EQUIPPED WITH AN ELECTRIC VACUUM PUMP TO PROVIDE SUPPLEMENTAL VACUUM FOR BRAKE ASSIST, WHEN NEEDED. IN THE AFFECTED VEHICLES, THE PUMP MAY NOT ACTIVATE, RESULTING IN AN INTERMITTENT REDUCTION OR LOSS OF BRAKE ASSIST. CONSEQUENCE: A LOSS OF BRAKING ASSISTANCE WILL REQUIRE EXTRA PEDAL FORCE AND/OR DISTANCE TO BRING THE VEHICLE TO A STOP, INCREASING THE RISK OF A CRASH. REMEDY: GENERAL MOTORS WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE A MICROSWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 7, 2013. OWNERS MAY CONTACT CHEVROLET AT 1-800-222-1020. GM'S RECALL NUMBER IS 12213. NOTES: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.
Electrical system, Electronic stability control (ESC), Aug 30, 2016
WHILE DRIVING, RADIO DISPLAY AND SPEAKERS TURN ON AND OFF. STARTED JUNE 2016 AND HAS PROGRESSIVELY GOTTEN WORSE. SEEMS TO HAPPEN WHEN TURNING THE VEHICLE AND OR PRESSING THE BRAKES. STABILITRACK/TRACTION CONTROL ERROR MESSAGE APPEARS ON DASH. ALL ABS RELATED ICONS FLASH. SOMETIMES IT HAPPENS ONCE. SOMETIMES IT'S REPETITIVE UNTIL I TURN THE CAR OFF AND THEN TURN IT BACK ON. DOESN'T MATTER HOW FAST I'M GOING AND THE LONGER THE TRIP, THE MORE FREQUENT IT IS. BASED ON WHAT I'VE LEARNED ABOUT THIS, IT SHOULD BE COVERED BY SPECIAL COVERAGE 14311B BUT MY DEALERSHIP GIVES ME THE RUN AROUND AND ASKS SILLY QUESTIONS ABOUT IF MY BATTERY IS IN GOOD CONDITION AND IF I THINK I NEED A NEW ALTERNATOR. IF IT WAS THE BATTERY, THE RADIO/SPEAKERS WOULDN'T BE THE ONLY ITEM(S) THAT TURNED OFF. FROM WHAT I'M LEARNING, THIS PROBLEM GETS WORSE AND POWER STEERING OR FULL VEHICLE FUNCTION IS DIMINISHED OR GOES OFF COMPLETELY. NOT SURE WHAT MORE NEEDS TO HAPPEN TO CHEVY CUSTOMERS FOR CHEVY TO MAKE THIS A RECALL.
Power train, Electronic stability control (ESC), Aug 29, 2016
STABILI TRAK CHECK ENGINE LIGHT AND ERROR MESSAGE TRANSMISSION FLUID LEAKAGE OUT OF BOTTOM OF VEHICLE ON DRIVER SIDE CAUSING STRONG BURNING ODER INSIDE CAR WHILE IN MOTION CAR SEEMS LIKE IT GORE INTO NEUTRAL NOT ALLOWING DRIVER TO PUSH GAS. IMMEDIATELY GET TO A SAFE PLACE AND CUT VEHICLE OFF TO AVOID EXCESSIVE DAMAGE, IF ON BUSY ROAD OR FREEWAY BE VERY CAREFUL NOT SURE WHAT HAPPENS AT REGULAR SPEED OF ROAD OR FREEWAYS . I WAS IN A SCHOOL ZONE AND RECEIVED POLICE ASSISTANCE FOR TRAFFIC CONTROL.