2012 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 865 owner complaints filed for this model year. This is the highest complaint count among 10 Cruze model years with reports.
Of the 2012 reports, 62 involved a crash and 18 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Air bagsJun 6, 2014
General Motors LLC (GM) is recalling certain model year 2012 Buick Verano vehicles manufactured December 2, 2011 to July, 16, 2012, Chevrolet Cruze vehicles manufactured December 7, 2011 to July 25, 2012, Chevrolet Sonic vehicles manufactured December 5, 2011 to August 2, 2012, and Chevrolet Camaro vehicles manufactured December 1, 2011 to June 11, 2012. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The recall began on July 25, 2014. Chevrolet owners may contact GM at 1-800-222-1020. Buick owners may contact GM at 1-800-521-7300. Note: This is an expansion of recalls 12V-522 and 13V-023.
Campaign 14V300000 on NHTSA.gov
Service brakes, hydraulic, power assistAug 15, 2013
General Motors (GM) is recalling certain model year 2011-2012 Chevrolet Cruze vehicles equipped with 1.4L DOHC gasoline turbo engines and 6T40 front wheel drive automatic transmissions and equipped with an electric vacuum pump to provide supplemental vacuum for brake assist, when needed. In the affected vehicles, the pump may not activate, resulting in an intermittent reduction or loss of brake assist.
A loss of braking assistance will require extra pedal force and/or distance to bring the vehicle to a stop, increasing the risk of a crash.
General Motors will notify owners, and dealers will replace a microswitch in the power brake vacuum pipe assembly, free of charge. The recall began on October 7, 2013. Owners may contact Chevrolet at 1-800-222-1020. GM's recall number is 12213.
Campaign 13V360000 on NHTSA.gov
Air bagsJan 24, 2013
General Motors LLC (GM) is recalling certain model year 2012 Chevrolet Camaro, Cruze and Sonic, and model year 2012 Buick Verano vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal air bag, that air bag will not deploy, increasing the driver's risk of injury.
GM will notify owners, and dealers will replace the steering wheel air bag coil, free of charge. The safety recall began on February 13, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 13V023000 on NHTSA.gov
Air bagsOct 31, 2012
General Motors is recalling certain model year 2012 Buick Verano, Chevrolet Cruze, and Chevrolet Sonic vehicles. The driver side frontal air bag has a shorting bar which may intermittently contact the air bag terminals.
If the bar and terminals are contacting each other at the time of a crash necessitating deployment of the driver's frontal airbag, that airbag will not deploy, increasing the driver's risk of injury.
General Motors will notify owners, and dealers will replace the steering wheel airbag coil, free of charge. The safety recall began on January 11, 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V522000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, mountingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED.
THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 9, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V289000 on NHTSA.gov
Engine and engine coolingJun 22, 2012
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2, 2009, THROUGH MAY 31, 2012. SPILLED OR DRIPPING OIL (SUCH AS AFTER AN OIL CHANGE) MAY COLLECT IN THE ENGINE SHIELD (BELLYPAN) NEAR HOT ENGINE OR EXHAUST SYSTEM SURFACES. AS A RESULT, THE OIL AND THE ENGINE SHIELD MAY IGNITE AND BURN.
EITHER CONDITION COULD RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY CAUSING INJURY OR DEATH.
GM WILL NOTIFY OWNERS, AND DEALERS WILL MODIFY THE ENGINE SHIELD TO PREVENT FLUID FROM CONTACTING THE SHIELD. ALSO, ON VEHICLES WITH A MANUAL TRANSMISSION, DEALERS WILL APPLY A PROTECTIVE TAPE TO THE ELECTRONIC POWER STEERING WIRE HARNESS. REPAIRS WILL BE PERFORMED FREE OF CHARGE TO THE OWNER. THE SAFETY RECALL BEGAN ON JULY 10, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546.
Campaign 12V288000 on NHTSA.gov
Representative owner complaints
865 reports, newest first.
Electrical system, Engine, Fuel/propulsion system, Jun 1, 2016, crash
I'VE WENT THROUGH 7 TURBOS, I BOUGHT THE CAR BRAND NEW. IM NOW HAVING ELECTRICAL ISSUES WITH IT.
Seat belts, May 24, 2016
DROVE TO MY AUNTS HOUSE AND UNBUCKLED MY SEAT BELT. WENT INSIDE FOR A BRIEF SECOND WHILE CAR WAS RUNNING. GOT BACK INTO MY CAR AND TRIED TO PUT MY SEAT BELT ON AND IT WOULD NOT LATCH. TRIED VARIOUS TIMES. WHEN I RETURNED HOME I TRIED IT AGAIN AND IT LATCHED.
Visibility/wiper, May 20, 2016
DRIVING ON THE INTERSTATE AFTER WORK DURING A RAINSTORM. WIPERS WERE OPERATING NORMALLY THE FIRST FEW MINUTES, AND SUDDENLY THE DRIVER SIDE WIPER FAILED. VISIBILITY WAS EXTREMELY DIMINISHED AND CREATED A SEVERE SAFETY HAZARD, AS I WAS IN MOTION, TRAVELING AT 65MPH AND IN HEAVY TRAFFIC CONDITIONS. I MANAGED TO MANEUVER MY CAR OFF TO THE SHOULDER WHERE I HAD TO REMAIN FOR SOME TIME UNTIL THE RAINSTORM PASSED; ONLY THEN WAS I ABLE TO CONTINUE DRIVING. I BELIEVE THIS IS AN EXTREME SAFETY HAZARD AND NEEDS TO BE PROPERLY ADDRESSED FOR RECALL, AS IT SEEMS MANY OTHER CHEVROLET CRUZE DRIVERS/OWNERS HAVE EXPERIENCED THE SAME TYPE OF SITUATION INVOLVING FAILING WIPER ARM FUNCTIONING.
Steering, Electrical system, Electronic stability control (ESC), May 12, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 10 MPH, THE STABILITRAC WARNING LIGHT ILLUMINATED, THE POWER STEERING FAILED, AND THE INSTRUMENT PANEL AND RADIO LOST POWER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Air bags, May 5, 2016, crash
TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT ATTEMPTED TO AVOID A CRASH WITH ANOTHER DRIVING VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A MAIL BOX. BOTH FRONTAL AIR BAGS DEPLOYED BUT DEFLATED. THE DRIVER SUSTAINED BACK, LEG SHOULDER, HEAD AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 06/29/16*LJ
Electronic stability control (ESC), Engine, Fuel/propulsion system, May 3, 2016
DRIVING MY CAR AT ABOUT 25MPH STARTED TO HEAR A RATTLE IN IT. WHEN WENT TO ACCELERATE THE CAR STARTED TO SMOKE AND HAD NO POWER. WHEN IDLING YOU COULD HEAR THE MOTOR "WORK" AND IT HAD A JUMP IN IT. ONLY HAS 50,000 MILES AND HAS NEVER BEEN DRIVEN HARD. OF COURSE IT'S OUT OF WARRANTY NOW AND I HAVE NO CLUE WHY IT WOULDN'T ACCELERATE AND STARTED SMOKING. THE ENGINE LIGHT CAME ON AND WAS STILL ON WHEN I LEFT MY CAR SITTING ON THE SIDE OF THE ROAD.
Vehicle speed control, Electronic stability control (ESC), Engine, Apr 16, 2016
I WAS STARTING TO CROSS A BUSY INTERSECTION WHEN THE ENGINE LOSS POWER LIGHT AND STABILITY CONTROL LIGHT CAME ON. CAR WOULD NOT GO OVER 5 MILES AN HOUR. JUST ABOUT 90 DAYS AGO IT WAS AT THE CHEVY DEALERSHIP FOR SAME PROBLEM WHERE THE THROTTLE BODY AND ALL SENSORS WERE REPLACED.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Apr 15, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 30 MPH DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE SPUTTERED AND STALLED, AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM COVER NEEDED TO BE REPLACED AND THE FUEL TRIM NEEDED TO BE RESET. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER. THE CONTACT STATED THAT THE STABILITRAC WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Steering, Electrical system, Electronic stability control (ESC), Apr 8, 2016
ON SEVERAL OCCASIONS MY VEHICLE HAS LOST POWER STEERING SERVICE. I HAVE ALMOST CRASHED INTO A METRO RAIL AND INTO ANOTHER VEHICLE BECAUSE I AM UNABLE TO TURN MY WHEEL. ON ANOTHER OCCASION, I WAS ABOUT TO PARK AND THE CAR TURNED OFF ON ME; THE KEY WAS LOCKED INTO THE IGNITION AND I COULDN'T TURN IT, THE DOORS LOCKED AND NOTHING WORKED. I WAS STUCK INSIDE UNTIL AFTER ABOUT 5 MINUTES, THE CAR UNLOCKED EVERYTHING AND THE ECU TURNED BACK ON. I'VE HAD TO TAKE IT TO THE DEALERSHIP TWICE FOR THIS PROBLEM AND THEY HAVE TOLD ME IT'S COVERED UNDER A "SPECIAL SERVICE" BUT THESE INCIDENTS HAPPENED ALMOST A YEAR APART. I DO NOT BELIEVE THE CAR IS FIXED. ALSO, THE SERVICE STABILITRAK AND OTHER LIGHTS FLASH ON AND OFF AND SO DO MY RADIO.
Engine, Apr 8, 2016
ENGINE STARTS SHAKING WHEN AIR CONDITIONER IS ON AND WHILE IN STOP SIGH.
Power train, Electronic stability control (ESC), Service brakes, Apr 7, 2016
CAR SUDDENLY SHIFTED INTO 4TH GEAR WHILE GOING 70 MPH. SQUALLED LEFT FRONT TIRE, AND VIOLENTLY SNATCHED STEERING WHEEL TO THE LEFT. AFTER SHUTTING CAR OFF, THE PROBLEM WAS GONE. SHORTLY AFTER, STABILITRACK, AND STEERING ALARM APPEARED ON MESSAGE DISPLAY. THAT CLEARED ONCE SHUT-OFF. THREE WEEKS LATER IT OCCURRED AGAIN. THIS TIME, ON A TRIP, IT DID THE EXACT SAME PROBLEMS FOUR TIMES IN A ROW. THIS IS A VERY DANGEROUS PROBLEM. IF I HAD NOT HAD A FIRM GRIP ON THE WHEEL, I WOULD HAVE BEEN HURT. I PITY THE FOOL WHO TAILGATES ME! I TOOK THE CAR TO THE LOCAL DEALER, AND HAD THE CALIFORNIA FLASH "RECALL" DONE. SENSE THAT THE TRANSMISSION HAS NOT SHIFTED DOWN WHILE AT HIGH SPEEDS, BUT NOW, THE STABILITRACK, AND ABS LIGHTS ARE STAYING ON.
Service brakes, Mar 22, 2016, crash
2012 CHEVROLET CRUZE RECALLED FOR BRAKE FAILURE AT LOW SPEED. IT WAS ALLEGEDLY REPAIRED AT BACHARODT CHEVROLET, POMPANO BEACH, FL. SUBSEQUENTLY, THE BRAKES AGAIN FAILED AND A CRASH RESULTED AGAINST A WALL AT LOW SPEED IN MY APARTMENT PARKING LOT. AFTER COMPLAINT TO GM WAS SENT TO AUTO NATION CHEVROLET, DELRAY BEACH FL AND THEY DETERMINED THAT THE RECALLED REPLACEMENT SENSOR FOR THE BRAKES WAS NOT PUT ON CORRECTLY BY BACHRODT, AND THAT THEY FAILED AGAIN AND THAT CAUSED THE CRASH, NO INJURIES. GM PICKED UP COST OF REPAIR IN FULL INCLUDING BODY DAMAGE.
Power train, Engine, Mar 17, 2016
VEHICLE HAS 29,980 APPROXIMATE MILES. VEHICLE HAD A LEAKING TORQUE CONVERTER SEAL. WHILE DEALERSHIP WAS REMOVING TRANSMISSION, A STRAY BOLT FELL FROM THE INTERIOR OF THE MOTOR. BOLT DOES NOT BELONG TO CAR. IT HAS DAMAGED THE BELL HOUSING. NO OTHER DAMAGE HAS BEEN REPORTED AT THIS MOMENT.
Electronic stability control (ESC), Engine, Mar 11, 2016
I PURCHASED A NEW 2012 CRUZE ECO NEW AND CURRENTLY HAVE 48K MILES ON IT. THIS WEEKEND THE CRUZE TWICE HAD THE FOLLOWING PROBLEMS: 1. DIC ERROR - ENGINE POWER REDUCED 2. DIC ERROR - SERVICE STABILITRAK 3. CHECK ENGINE LIGHT ENGINE POWER WAS REDUCED TO PEAK OUT AT 10 MPH. LUCKILY THE POWER STEERING WAS UNAFFECTED AND I WAS ABLE TO GET THE CRUZE HOME WITHOUT ACCIDENT. LETTING THE CRUZE SIT FOR A FEW MINUTES IN THE OFF POSITION SEEMED TO CLEAR THE ISSUE, BUT IT WAS STILL SCARY TO HAVE THE ENGINE SHUT DOWN LIKE IT DID. LOCAL DEALER CONFIRMED THAT THE THROTTLE BODY WAS JUNK AND REPLACED IT BUT NOT UNDER ANY WARRANTY. TOTAL COST WAS $400. DEALER CONFIRMED THAT SIMILAR ISSUE IS OCCURRING WITH SIERRA PICKUPS AND THE TB IS COVERED UNDER THE POWERTRAIN WARRANTY. VERY DISAPPOINTED THAT THE TB WAS NOT COVERED AS AN ENGINE COMPONENT. MANY CRUZE OWNERS ARE HAVING THIS PROBLEM...LOOK ON CRUZETALK.COM. THE TB SHOULD NOT BE WEARING OUT AT 48K...OR 100K.
Electrical system, Mar 3, 2016
THE TURN SIGNALS QUIT WORKING INTERMITTENT, RADIO DISPLAY GOES OUT LIKE IT IS SWITCHED OFF , DIGITAL SPEEDOMETER CHANGES SETTINGS, THESE CONDITIONS OCCUR WHEN VEHICLE IS DRIVEN. THE SERVICE THEFT DETERRENT SYSTEM COMES ON WHEN VEHICLE IS PARKED.
Suspension, Feb 26, 2016, crash
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT PASSENGER SIDE OF THE VEHICLE COLLAPSED TOWARDS THE GROUND. THE VEHICLE STALLED WITHOUT WARNING AND THEN ROLLED INTO AN UNOCCUPIED PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT PASSENGER SIDE AXLE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Steering, Electrical system, Service brakes, Feb 20, 2016
WHILE DRIVING THE POWER STEERING SHUTS OFF, RADIO BLINKS ON AND OFF, AND THE BRAKES GET SPONGY MAKING IT HARD TO DRIVE AND STOP. I HAVE HAD IT IN THE SHOP AND THE MECHANICS WERE UNABLE TO FIND AN PROBLEM.
Engine, Feb 17, 2016
VEHICLE CUTS OUT WHILE AT A STOP LIGHT LIKE IT WANTS TO SHUT OFF, CAR WAS RUNNING ABOUT 10 MINUTES AND IN MOTION AT 30 MPH FOR 5 MINUTES WHEN IT STARTED, THEN DROVE ON THE HIGHWAY FOR 30 MINUTES AND THROUGH TOWN ANOTHER 10 MINUTES, WHEN I GOT HOME IT WAS STILL CUTTING OUT, I WAS ALMOST HOME WHEN I NOTICED THE ENGINE LIGHT CAME ON. TODAY I DID FILL MY GAS TANK. IT HAS DONE THIS ON OTHER OCCASIONS BUT NOT AS BAD AS IT DID TODAY AND THIS WAS THE FIRST TIME THE ENGINE LIGHT CAME ON. MY CAR HAS A LITTLE OVER 70,000 MILES ON IT, I'VE DONE REGULAR OIL CHANGES, WHEN I LOOKED UNDER THE HOOD I NOTICED LIQUID AROUND MY MOTOR GASKETS AND THE TRAY UNDER IT, I COULDN'T TELL IF IT WAS OIL OR ANTIFREEZE. WARRANTY HAS RAN OUT.
Vehicle speed control, Electronic stability control (ESC), Engine, Feb 16, 2016
61,000 MILES AND CAR IS SHOWING REPEATED P2135 CODES FOR THROTTLE/PEDAL SENOR ISSUE AND PLACES THE CAR IN LIMITED POWER MODE. EVENT HAS HAPPENED DURING WARM-UP, AT STOP SIGNS AND LIGHTS, LOCAL STREET SPEEDS, AND DURING HIGHWAY TRAVEL/SPEEDS. I HAVE CLEARED THE ISSUE USING OBD II TOOL AND PHONE APP.
Electrical system, Electronic stability control (ESC), Engine, Feb 14, 2016
I JUST PURCHASED MY 2012 CHEVY CRUZE 3 MONTHS AGO, IT HAS 36,000 MILES. LAST WEEK WHEN I STARTED OFF TO WORK I GOT A REDUCED ENGINE POWER MESSAGE AND THE CAR WOULD NOT ACCELERATE. I READ THE MANUEL AND FOLLOWED THE INSTRUCTIONS, TURNED OFF THE CAR, WAITED AND RESTARTED,BUT IT STILL WOULD NOT ACCELERATE. I CHECKED ONLINE FOR REPORTED PROBLEMS WITH THE CAR AND FOUND THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD I COULD TAKE THE CAR IN BUT WOULD HAVE TO PAY FOR ANY REPAIRS BECAUSE THERE WAS NO RECALL ON THIS PROBLEM. A FEW DAYS LATER I STARTED THE CAR AND IT SEEMED FINE SO I TRIED DRIVING IT. IT WAS FINE FOR THE FIRST 15 MINUTES BUT THEN THE REDUCED ENGINE POWER LIGHT CAME ON AGAIN AND THE CAR WOULD NOT ACCELERATE ONCE AGAIN. I HAD TO PULL OFF TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND WAIT SEVERAL MINUTES TO BE ABLE TO DRIVE A SHORT DISTANCE BEFORE THE PROBLEM HAPPENED AGAIN. THANK GOD I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED OR I COULD HAVE BEEN IN A TERRIBLE ACCIDENT. I CAN NOT BELIEVE THAT WITH SO MANY OWNERS REPORTING THE SAME PROBLEM THERE HAS NOT BEEN A RECALL. ALSO IT APPEARS THE MANUFACTURER WAS AWARE OF THE PROBLEM FROM THE BEGINNING BECAUSE IN THE OWNERS MANUEL THEY TELL YOU WHAT TO DO IF THIS SHOULD HAPPEN.
Steering, Electrical system, Electronic stability control (ESC), Feb 13, 2016
RECALL 14311 BUT DEALER DOES NOT DO ANYTHING ABOUT IT,MY CAR HAVE DONE THIS FEW TIMES ALREADY BUT LAST COUPLE OF TIMES IT WAS REALLY SCARY BECAUSE I LOST TOTAL CONTROL OVER THE VEHICLE INCLUDING STEERING AND BRAKING THE CAR JUST SHOW A SING ON THE DASH AND RADIO GOES OF AS WELL AS THE REST OF THE VEHICLE ELECTRICAL PARTS, ALMOST CAUSING A CRASH DUE TO THIS ISSUE, I WAS DRIVING ABOUT 35MPH AND 40MPH WHEN THIS HAPPEN, ALSO I NOTICE THE IT HAPPENS WHEN I USE MY TURN SIGNALS AND WHEN I PRESS UP OR DOWN ON THE WINDOWS
Other or unspecified, Feb 11, 2016
HAVE A ODOR COMING THROUGH HVAC SYSTEM STRONG ODOR OF HOT GREASE OR BURNING OIL ON COLD DAYS WITH HEAR ON GETS VERY STRONG AND OVER A PERIOD OF TIME SMELL GETS TO YOU AND GET SICKENING FEELING. HAD DEALERSHIP CHECK IT OUT AND WAS TOLD GM IS AWARE OF PROBLEM BUT IS NOT UNDER WARRANTY OR RECALL AT THIS TIME, I FEEL THIS IS A DEFECT PROBLEM AND IT SHOULD BE TAKEN CARE BY GM. GM CODE #PI0935E (APRIL 9 2015)
Exterior lighting, Service brakes, Engine, Feb 10, 2016
AROUND SUNRISE ON A HIGHWAY WITH AN ADULT PASSENGER THE CAR LOST ALL POWER INSTANTLY. THE STEERING WAS HEAVY AND THE BRAKES HAD VERY LITTLE POWER. WE WAS ABLE TO DRIFT OVER TO A SAFE AREA. THE WAY THIS CAR PERFORMS WITH LITTLE BRAKING EFFORT IT CAN CAUSE SOME BAD ACCIDENTS IN OTHER ENVIROMENTS SUCH AS MOUNTAINS. THE SAFETY OF THE CHEVROLET CRUZE MODELS NEEDS TO BE IMPROVE.
Power train, Feb 8, 2016, crash
AFTER MY PURCHASE OF A BRAND NEW CHEVY CRUZE LS I DID NOTICE THAT IT WAS NOT SHIFTING GOOD.THE CAR WAS NOT SHIFTING DOWN OR UP AND WHEN SHIFTING DOWN VERY HESITANT, ALMOST LIKE THERE WERE NO BRAKES. AFTER BRINGING IT TO THE DEALER SEVERAL TIMES WITH THEM TELLING ME THERE WAS NOTHING WRONG WITH IT AND SEVERAL ADJUSTMENTS TO THE TRANSMISSION CONTROL MODULE, TRANSMISSION OVERHAUL AND PARTS REPLACEMENTS, I WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY. THE CAR STILL DOES NOT WORK RIGHT AND I BELIEVE THIS ACCIDENT IS RELATED TO THIS CAR'S DRIVE TRAN AND LEADS ME TO THINK THAT THE PRODUCT SAFETY SHOULD BE RELATED TO THE NHTSA,
Vehicle speed control, Electronic stability control (ESC), Feb 4, 2016
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE STABILITRAK AND POWER STEERING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ECM AND THE BCM WERE NOT CONNECTING. THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.