2013 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 586 owner complaints filed for this model year. This is the 4th highest complaint count among 10 Cruze model years with reports.
Of the 2013 reports, 54 involved a crash and 8 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Equipment, electricalJul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Campaign 14V417000 on NHTSA.gov
Air bagsJun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Campaign 14V372000 on NHTSA.gov
Power train, axle assembly, axle shaftMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Campaign 14V151000 on NHTSA.gov
Power train, axle assembly, axle shaftSep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Campaign 13V452000 on NHTSA.gov
Representative owner complaints: engine
232 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Engine, Jun 9, 2020
I HAVE HAD NOTHING BUT ISSUES WITH THE CAR SINCE I'VE HAD IT AND FIXED EVERYTHING THAT WAS WRONG WITH IT THE PALM CHEVROLET DEALERSHIP THAT SAID WAS WRONG WITH IT AND YET NOTHING HAS BEEN RESOLVED MY STABILITRAK CONTROL SERVICE SYSTEM LIGHT CAME ON ALONG WITH THE CHECK ENGINE LIGHT AS THEY ARE FLASHING. I'M HAVING A VERY HARD TIME GETTING TRACTION I HAVE A 1 YEAR OLD DAUGHTER AND I DON'T FEEL THAT THIS CAR IS SAFE FOR HER. I WANT THIS ISSUE LOOKED INTO I HAVE SPENT MONEY THAT I DON'T HAVE TO JUST TRY TO RESOLVE THE PROBLEM AND YET IT'S NOT FIXED. *TR
Power train, Engine, Fuel/propulsion system, Feb 18, 2020
THE INTAKE MANIFOLD BECAME CRACKED AND I HAVE RESEARCHED IT HAS BEEN AN ISSUE FOR MANY CHEVY CRUZE BETTWEEN THE YEARS OF 2011-2014. THE VEHICLE HAS A INCREASED AIR FLOW THE RESULTS IN A POOR AIR TO FUEL MIXTUE INSIDE THE COMBUSTION CHAMBER, ALSO ALLOWS OIL TO BLOWBY. THE ISSUE WITH THE INTAKE HAS CAUSED INCREASED OIL CONSUMPTION/ BURNING, RESULTED IN A LOSS OF POWER UPON FIRST TAKE OFF FROM STOP LIGHT. THIS ISSUE HAS CAUSED THE COMPUTER TO ADJUST THE TIMING MORE THAN THE MANUFACTURER ALLOWED LIMIT WHICH HAS RESULTED IN A BENT VALVE AND BAD TIMING
Electrical system, Exterior lighting, Engine, Feb 12, 2020
MY SCREEN FOR THE RADIO STARTS TO FLICKER, AND THE ENTIRE CAR SHUTS DOWN. AFTER WAITING FOR 5 OR 10 MINUTES THE CAR POWERS BACK UP AND STARTS. ANOTHER TIME, WHILE I WAS STILL PARKED THE RADIO STARTS TO FLICKER AGAIN. SO I TURN OFF THE CAR, BUT THE KEY IS STUCK IN THE IGNITION AND WHEN YOU TURN THE KEY YOU GET NOTHING. IT DOESN'T START AND YOU GET NO POWER. AFTER WAITING A FEW MINUTES AGAIN THE CAR POWERS UP ON ITS OWN WHILE KEY IS STILL IN THE IGNITION. THIS ALSO HAPPENED ONCE WHILE I WAS DRIVING. LUCKILY I WAS JUST TAKING OFF, SO I WASN'T GOING VERY FAST.
Steering, Service brakes, Engine, Dec 5, 2019
WHILE DRIVING AND IN MOTION THE VEHICLE SHUTS OFF. AFTER SHUTTING OFF THE ABS MALFUNCTIONS AND THE STEERING MALFUNCTIONS. THIS HAS HAPPENED TWICE NOW, BOTH ON CITY STREETS. ONCE DISABLED THE VEHICLE WILL NOT RESTART ON IT'S OWN; IT DOESN'T EVEN TURN OVER. THE VEHICLE WILL, HOWEVER, RESTART IF JUMP STARTED. THE FIRST OCCURRENCE PRESENTED WITH A CHECK ENGINE LIGHT THAT CODED AS A FAULTY CAM SHAFT SENSOR. THIS WAS REPLACED AND THE CHECK ENGINE LIGHT WENT AWAY. THE SECOND OCCURRENCE PRESENTED WITH NO LIGHTS OR WARNINGS. BOTH THE BATTERY AND ALTERNATOR WERE TESTED AND ARE FUNCTIONING.
Engine, Nov 1, 2019
THE SENSOR STATED TURN OFF THE AC DUE THE ENGINE TEMPERATURE , THE MOTOR FAN RUNS AS IF THE CAR IS RUNNING HOT
Engine, Oct 5, 2019
BEEN HEARING TICKING NOISE COMING FROM THE ENGINE. CHECK ENGINE LIGHT IS ON. CODE P0234
Engine, Sep 29, 2019
WHILE DRIVING THE CAR MAKING A WEIRD NOISE WHEN ACCELERATING AND THE RPM GOES UP BUT THE CAR IS NOT UP TO SPEED. THEN SOME LOUD WEIRD NOISE HAPPENS WHEN YOU PRESS ON THE GAS. I TOOK IT TO GET DIAGNOSED AND IT SAID SOMETHING ABOUT A TURBO UNDER-BOOST.
Electrical system, Engine, Sep 10, 2019
COOLANT IS LEAKING AND NEEDING TO BE REFILLED DAILY, SERVICE ENGINE LIGHT ON EVERYDAY. 'ENGINE HOT, CAR NEEDS TO IDLE' COMES ON ANYTIME YOU DRIVE IT. ENGINE POWERED REDUCED. AS FOR ELECTRICAL, WHILE FRONT PANEL WILL GO BLACK AND EVERYTHING WILL SHUT DOWN FOR A COUPLE HOURS OR EVEN DAYS.
Vehicle speed control, Engine, Sep 4, 2019
THE LAST FEW DAYS I HAVE BEEN GETTING MESSAGES ON MY DASH WITH ERRORS SUCH AS 'SERVICE TRACTION CONTROL/SERVICE STABILITRAK'. TOOK MY CAR TO THE DEALERSHIP FOR A DIAGNOSIS CHECK AND WAS TOLD NOTHING SHOWED UP. HOWEVER, THIS MORNING WHILE ON MY COMMUTE TO WORK, I WAS DRIVING ON THE HIGHWAY WHEN ALL OF A SUDDEN MY CAR DECELERATED AND I GOT THE MESSAGE 'ENGINE POWER HAS BEEN REDUCED/SERVICE TRACTION CONTROL/SERVICE STABILITRAK' AND MY CHECK ENGINE LIGHT CAME ON. BECAUSE OF THIS, I WAS FORCED TO PULL ONTO THE SHOULDER OF THE ROAD WHILE ALMOST BEING HIT BY OTHER VEHICLES. THIS WAS EXTREMELY DANGEROUS AND SCARY FOR ME BECAUSE I HAVE NO IDEA WHAT HAPPENED AND IT COULD HAVE COST ME MY LIFE, AS WELL AS OTHERS.
Engine, Aug 27, 2019, fire
I WAS SITTING IN MY VEHICLE WITH THE ENGINE RUNNING AND THE AIR CONDITIONER ON, SINCE IT IS AUGUST AND VERY HOT IN LAS VEGAS. I HAD BEEN IN MY VEHICLE FOR APPROXIMATELY FIVE MINUTES ABOUT TO LEAVE WHEN MY AIR CONDITIONER STOPPED BLOWING COLD AIR. I SMELT AN ELECTRICAL SMELL IN COMING THROUGH THE VENTS. THEN MY CAR SHUT OFF AND SMOKE BEGAN POURING OUT FROM UNDERNEATH THE HOOD. I QUICKLY EXITED MY VEHICLE AND CALLED THE FIRE DEPARTMENT. WITHIN A COUPLE MINUTES, THE ENTIRE FRONT OF MY VEHICLE WAS IN ENGULFED IN FLAMES. I HAVE NOT DONE ANY MECHANICAL MAINTENANCE OR WORK TO MY VEHICLE RECENTLY. I HAD MY OIL CHANGED APPROXIMATELY 1000 MILES AGO. I HAD NOT HAD ANY PROBLEMS WITH MY VEHICLE UNTIL IT CAUGHT ON FIRE SPONTANEOUSLY AND RANDOMLY WITHOUT WARNING.
Engine, Aug 12, 2019
VIHICLE WAS ON FREEWAY AND HEATED UP SO BAD QUICKLY AND HAD TO PULL OVER. . LOOSES COOLANT CONSTANTLY. PART NEEDS TO BE CHANGED EVERY COUPLE OF MONTHS. IT IS HARD TO GET THE PART IN MY AREA AND NEIGHBOR CITIES BECAUSE IT HAPPENS TO A LOT TO DIFFERENT PEOPLE WITH THE SAME CAR. I AM CONSTANTLY FIXING LINES AND REPLACING COOLANT EVERY WEEK.
Engine, Jul 31, 2019
THE CATALYTIC CONVERTER HAS FAILED TWICE IN THIS CAR, AND THE SECOND TIME IS OUT OF WARRANTY. BOTH FAILURES OCCURRED WITHIN APPROXIMATELY 90K MILES. THE COST TO REPLACE THIS IS ABOUT $1200. THIS CAN BE FINANCIALLY DEVASTATING TO SOME FAMILIES.
Engine, Jul 22, 2019
A FEW WEEKS AGO, I EXPERIENCED AN ALERT REGARDING MY ENGINE OVERHEATING (AC OFF DUE TO ENGINE OVER HEAT, ENGINE OVERHEAT IDLE ENGINE). I TURNED MY CAR OFF AND ALLOWED IT TO COOL DOWN BEFORE CONTINUING MY TRAVELS HOME. ONCE I REACHED MY HOME, I SCHEDULED AN APPOINTMENT AT GRAND PRIZE CHEVROLET IN NANUET, NY FOR THURSDAY, JUNE 27. THE MECHANICS AT THIS DEALERSHIP FOUND THAT MY WATER PUMP AND HOSES NEEDED TO BE REPLACED. THIS IS A $1600 JOB, AND I PAID TO HAVE THIS WORK DONE, I WAS NOT ABLE TO PICK MY CAR UP FROM THE DEALER UNTIL JUNE 29. ABOUT TWO WEEKS LATER ON FRIDAY, JULY 12, I RECEIVED THE ENGINE OVERHEATING ALERT ONCE AGAIN. I PROMPTLY CALLED GRAND PRIZE AGAIN, AND SCHEDULED THE EARLIEST APPOINTMENT I COULD. I WAS NOT ABLE TO BRING MY CAR IN TO BE LOOKED AT UNTIL TUESDAY, JULY 16. AGAIN, THE MECHANICS AT THIS DEALERSHIP FOUND A DIFFERENT PROBLEM WITH MY CAR. THEY INFORMED ME THAT THE COOLANT TANK NEEDED TO BE REPLACED ALONG WITH THE RADIATOR CAP. I HAD BOTH OF THESE ITEMS REPLACED AT NO COST. I ASKED THEM TO TEST THE ENGINE ONCE AGAIN TO BE SURE THAT THE PROBLEM HAD BEEN RESOLVED. UPON CHECKING THE ENGINE, THEY FOUND THAT MY ENGINE WAS DAMAGED AND I WOULD EITHER NEED A NEW ENGINE HEAD OR A COMPLETELY NEW ENGINE. I WAS INFORMED THAT A NEW ENGINE HEAD WOULD COST ABOUT $4200 AND A NEW ENGINE WOULD COST ABOUT $8000.
Engine, Jul 16, 2019
NEEDS BRAND NEW ENGINE. HARD TIME ACCELERATING. SHOP SAYS RODS INSIDE ENGINE ARE BEING KNOCKED AROUND. ONLY 120,000 MILES. HARD TO ACCELERATION AT ANY TIME. ENGINE LIGHT IS SIGNALED.
Engine, Jul 12, 2019
THE CAR SAID OVERHEAT-AC OFF CODE- CAR WAS VERY LOW ON COOLANT- TOOK TO THE DEALER AND WAS TOLD BY THE DEALER THAT THE ENGINE WAS BLOWN AND NOT TO DRIIVE THE CAR- I ASK ABOUT SERVICE BULLETIN- BUT WAS TOLD THIS DID NOT APPLY. I HAD PROBLEM WITH OVERHEATING 18 MONTHS AGO- REPLACED, THERMOSTAT, CANISTER, ETC AS MY EXPENSE.I ASK IF THIS WAS RELATED AND WAS TOLD NO. I RESEARCHED PROBLEMS AND FOUND MANY ABOUT ENGINE AND COOLING PROBLEMS. THE DEALER HAS MADE NO EFFORT TO HELP RESOLVE THE ISSUE. I TRIED TO HAVE CAR TRANSFERRED TO A DIFFERENT BRANCH OF DEALERSHIP TO HAVE PROBLEM EVALUATED- I WAS INFORMED BY SALESMAN THAT THE DEALER REFUSED TO TRANSFER THE CAR TO HAVE IT CHECKED. HIS SEEMS VERY ODD. I CALLED GMC- CHEVROLET DIVISION BUT HAVE NOT GOTTEN A RESPONSE. THE DEALER WANTS ME TO TRADE IN CAR FOR A DIFFERENT ONE AND WILL OFFER ME $300-$600. WHICH IS RIDICULOUS. AFTER I TRADE IN THE CAR-NO ONE CAN CHECK IT- THE CAR STILL RUNS BUT I AM AFRAID TO GET STUCK.
Electrical system, Air bags, Engine, May 30, 2019
CAR HAS BEEN RETURNED TO DEALER FOR REPAIRS CONCERNING THE MOTOR AND ELECTRICAL SYSTEMS. THEY HAVE NOT BEEN SERVICED OUTSIDE OF THE DEALERSHIP. CAR FREQUENTLY QUITS AND HAS TO BE JUMPSTARTED.
Engine, May 29, 2019
MULTIPLE COOLANT ISSUES. BOUGHT 2/2019, TOOK IT BACK TO THE SHOP FOR COOLANT ISSUES IN 3/2019 AND DISCOVERED ITS LEAKING COOLANT AGAIN. FROM THE ENGINE COOLANT WATER OUTLET.
Power train, Electrical system, Engine, Apr 17, 2019
MY CHECK ENGINE KEEPS GOING ON AND OFF AND WHEN COMES ON GIVE OUT POWER LITTLE BY LITTLE TILL MY ENGINE REDUCE POWER COMES UP AND GIVES OUT AND ALMOST CRASHED ON FREEWAY SERVAL TIMES
Engine, Mar 18, 2019
I HAVE HAD A COOLANT LEAK AND HAVE HAD IT REPAIRED 5 TIMES SINCE I PURCHASED. REPAIRED AT SUBURBAN CHEVROLET IN EDEN PRARIE. NOW IT HAS TO HAPPEN AGAIN SO IT IS GOING BACK AND I HAVE HAD IT TOWED AND STILL OWE 800 OR SO CRAZY
Power train, Electrical system, Engine, Mar 5, 2019
TAKATA RECALL A FEW MONTHS AFTER I PURCHASED THIS VEHICLE THE CHECK ENGINE LIGHT CAME ON THEN IT GOES OFF THE LAST FEW MONTHS IT'S BACK ON AND MAKES A NOISE WHEN THE AIR CONDITIONING SYSTEM IS ON.
Electrical system, Other or unspecified, Engine, Feb 21, 2019
MY VEHICLE REPEATEDLY RAN HOT EVERYTIME I WOULD DRIVE IT OVER A MILE ON THE ROAD. MY HUSBAND CHANGED THE THERMOSTAT, ALWAYS MADE SURE IT HAD COOLANT, CHECKED MY HOSES, AND REPLACED THE WATER PUMP. BUT EVENTUALLY IT BLEW A HEAD GASKET. WE NOTICED IT DID SO WHEN WE SEEN WATER HAD MIXED INTO THE OIL. SUPREME CHEVROLET REPLACED THE ENGINE AT 96,000 MILES IN NOVEMBER 2016 UNDER WARRANTY. I DROVE THE CAR ABOUT 54,000 MILES WITH THE REPLACED ENGINE AND IT TOO STARTED RUNNING HOT EVERYTIME I WOULD DRIVE IT ABOUT A MILE DOWN THE ROAD. THE DASH LIGHT WOULD SAY TURN A/C OFF AND IDLE ENGINE OR TURN OFF ENGINE DUE TO HIGH TEMPERATURE. WE CHANGED THE RADIATOR, THE HOSES, THE WATER PUMP, AND THE THERMOSTAT ON THE CAR AND IT REMAINED RUNNING HOT WITH HIGH TEMPERATURES UNTIL THAT ENGINE TOO BLEW A HEAD GASKET.THE DEALERSHIP WILL NOT WARRANTY THE SECOND ENGINE ALTHOUGH IT ONLY HAS 67,000 MILES ON THE NEW ENGINE. AND NOW I AM LEFT WITH NO VEHICLE AND STILL OWE $6700.00 ON THE CHEVROLET CRUZE DUE TO THE FAULTY COOLANT SYSTEM.
Electrical system, Electronic stability control (ESC), Engine, Jan 26, 2019
DRIVING LAST NIGHT FROM WORK TO HOME AT [XXX] AROUND 7PM, I STARTED GETTING MESSAGES IN MY CLUSTER SUCH AS SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. JUST SUDDENLY MY CAR LOST ALL THE POWER AND THROTTLE WHEN I WAS TRAVELLING IN A HIGHWAY AROUND 70 MPH ON THE SECOND FASTEST LANE. IT WAS VERY SCARY AND DANGEROUS SITUATION ONCE MY THROTTLE WAS COMPLETE UNRESPONSIVE AND COULD FIND MYSELF AT THE MIDDLE OF THE HIGHWAY AT 5MPH . MY INSTINCT WAS TO TURN ON THE HAZARD LIGHTS AND TRY TO MOVE THE CAR TO THE SLOWEST LANE AS SAFE AS POSSIBLE. I FEEL LUCKY THAT NO ONE HIT ME IN THE BACK AND I CONSIDER THAT I WAS LUCKY TO HAVE THIS PROBLEM AT THIS TIME OF THE EVENING. LUCKILY I WAS ABLE TO TAKE THE EXIT [XXX] AND FROM THERE PARK THE CAR TO EVALUATE IT. I COULD NOT FIND ANY VISIBLE DEFECT EITHER INTERNALLY OR ON ENGINE COMPARTMENT. I TURNED OFF THE ENGINE AND ON SEVERAL TIMES AND STILL HAD THE SAME CLUSTER MESSAGES AND DERATED POWER. I WAS STILL ABLE TO DRIVE THE CAR SAFELY TO THE PARKING LOT OF [XXX] LOOKING FOR A SAFER PLACE TO WAIT FOR MY INSURANCE COMPANY. WHEN WAITING FOR THE AAA OPERATOR I WAS ABLE TO RE-START THE CAR WITH NO DISPLAY MESSAGE BUT ONLY WITH THE ENGINE CHECK LIGHT ON. I DROVE THE CAR IN THE PARKING LOT AND NOTICED THE CAR SEEMED TO BE OK. ONCE ON THAT TIME I WAS STILL WAITING FOR THE AAA OPERATOR I DECIDED TO TAKE [XXX] AND I WAS ABLE TO SAFE ARRIVE HOME. CHECKING THE SYMPTOM I HAD IN GOOGLE AND YOUTUBE I LEARNED ABOUT THE PROBLEM WITH THE NEGATIVE BATTERY CABLE WHICH IS ALREADY KNOWN BY NHTSA AND GM. I HOPE MY INCIDENCE CAN BE INVESTIGATED AND A DECISION FOR RECALL BE TAKEN.I DON'T SEE ANY DIFFERENCE TO WHAT EXPERIENCED WITH THE IGNITION SWITCH TOPIC THEREFORE THIS ISSUE SHOULD BE CONSIDERED AS POTENTIAL RECALL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Power train, Engine, Jan 16, 2019
COULD PUSH THE GAS PEDAL TO THE FLOOR AND IT WON'T ACCELERATE. PRESSING THE GAS WITH NORMAL PRESSURE MAKES THE RPM'S INCREASE VERY QUICKLY AND THE CAR EITHER WON'T ACCELERATE OR WILL ACCELERATE VERY SLOWLY. THE ENGINE LIGHT WAS ON PREVIOUSLY FOR TWO DAYS AND THEN SHUT OFF AND HASN'T COME BACK ON YET. I THINK IT IS THE TURBO. UNKNOWN CAUSE.
Engine, Jan 4, 2019
MY CRUZE IS LEAKING OIL FROM THE OIL PUMP COOLER. I TOOK IT TO MY MECHANIC SHOP AMD HAD IT DIAGNOSED. HE SAID THERE IS A NATIONWIDE BACKORDER FOR THE PART. HE FINALLY FOUND ONE BUT HE HAS TO DRIVE OVER AN HOUR AWAY TO GET IT. THEY HAVE ANOTHER CRUZE IN THE SHOP WITH THE SAME ISSUE. I AM JUST WONDERING WHY THERE ISNT A RECALL IF THE PART IS ON BACK ORDER NATIONWIDE? MY CAR HAS APPROXIMATELY 125,000 MILES ON IT AND I JUST PURCHASED IT A MONTH AGO. I KNEW THERE WAS AN OIL LEAK SOMEWHERE WHEN THERE WAS A FRESH PUDDLE OF OIL IN MY DRIVEWAY.
Engine, Dec 4, 2018
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE ENGINE SHOOK AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO EVERYBODY RIDES AUTO SALES (4200 RIVERS AVE, NORTH CHARLESTON, SC, (843) 203-8888) WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.