2013 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 586 owner complaints filed for this model year. This is the 4th highest complaint count among 10 Cruze model years with reports.
Of the 2013 reports, 54 involved a crash and 8 involved a fire. 32 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Equipment, electricalJul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Campaign 14V417000 on NHTSA.gov
Air bagsJun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Campaign 14V372000 on NHTSA.gov
Power train, axle assembly, axle shaftMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Campaign 14V151000 on NHTSA.gov
Power train, axle assembly, axle shaftSep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Campaign 13V452000 on NHTSA.gov
Representative owner complaints
586 reports, newest first.
Steering, Air bags, Service brakes, Jun 18, 2014, crash
THE DRIVER WAS TRAVELING ON A TWO LANE HIGHWAY IN BALDWIN COUNTY, ALABAMA, WHEN SHE APPROACHED A RIGHT HAND CURVE (WHICH THE DRIVER WAS FULLY AWARE OF). DRIVER APPLIED BRAKES SO AS TO SLOW DOWN TO NEGOTIATE THIS CURVE, BUT WHEN THE DRIVER APPLIED THE BRAKES, THEY DID NOT RESPOND. ADDITIONALLY, THE VEHICLE APPEARED TO LOSE POWER STEERING FUNCTION. IT APPEARED THAT THE VEHICLE LOST POWER, SIMILAR IN NATURE TO THE MOST RECENT IGNITION DEFECTS ON OTHER GM VEHICLES. DUE TO LOSS OF BRAKING ABILITY, THE VEHICLE WENT STRAIGHT OFF ROADWAY AND CRASHED CAUSING SIGNIFICANT PERSONAL INJURY TO THE DRIVER. FURTHER, THE AIRBAG DID NOT DEPLOY. WE CONTACTED GM, AND AGREED TO ALLOW GM REPRESENTATIVES INVESTIGATE THE INCIDENT BY DOWNLOADING THE ESIS INFORMATION, WITH THE AGREEMENT THAT GM WOULD PROVIDE THE OWNER WITH THE RESULTS OF SAID INVESTIGATION IN A READILY UNDERSTANDABLE FORMAT. AFTER DOWNLOADING THE INFORMATION, GM DENIED ANY LIABILITY FOR THE INCIDENT, AND REFUSED TO PROVIDE THE OWNER WITH THE RESULTS OF ITS INVESTIGATION IN A FORMAT THAT WAS READILY UNDERSTANDABLE. THE VEHICLE WAS RECENTLY PURCHASED NEW, AND HAD NO PRIOR ISSUES. *TR
Air bags, Structure, Jun 16, 2014, crash
WE WERE DRIVING HOME ON A HIGHWAY AT DARK WHEN WE HIT A BLACK ANGUS BULL WHICH WAS APPROXIMATELY 1000 POUNDS. IMMEDIATELY AFTER WE HIT IT, IT ROLLED UP ONTO THE PASSENGER SIDE AND CRASHED THRU THE WINDSHIELD INJURING MYSELF (THE PASSENGER IN THE FRONT). MY HUSBAND WAS DRIVING AND WE ALSO HAD TWO PASSENGERS IN THE BACK OF THE CAR BUT THEY WERE NOT INJURED. I HAD MULTIPLE FACIAL INJURIES AND GLASS CHARD INJURES AND WAS TAKEN BY AMBULANCE TO A HOSPITAL WHERE I WAS INPATIENT FOR 10 DAYS, 5 OF THOSE IN INTENSIVE CARE. THE MOST SEVERE OF MY INJURIES WERE FRACTURE OF MY ORBITAL FLOOR, FRACTURE OF MY NASAL BONE, FRACTURE OF MY MALAR AND MAXILLARY BONES, OPEN WOUND TO MY LIP AND MULTIPLE BRUISES AND CUTS. ALL FOUR OF US WERE WEARING OUR SEAT BELTS AND OUT OF 10 AIRBAGS THAT THE CAR HAD, NOT ONE WENT OFF. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED AND WE LOST POWER TO THE CAR AS SOON AS WE HIT THE COW (NO FLASHERS, LIGHTS, ETC) OUR CAR WAS TOTALED AND WE NOW HAVE MULTIPLE MEDICAL BILLS TO ACCOUNT FOR. OUR CONCERN WAS THAT WE BOUGHT THE CAR NEW AND IT WAS ADVERTISED AS HAVING TEN AIRBAGS FOR SAFETY. AFTER HITTING A 1000 POUND BULL AT 60 MPH, WHY DID NOT ONE AIR BAG GO OFF? *TR
Power train, Jun 13, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED A NOTICE FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN) HOWEVER, THE PART WAS UNAVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Jun 11, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN). WHEN THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED, THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND HAD NOT EXPERIENCED A FAILURE. UPDATED 10/23/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 4/16/2015 *JS
Power train, Jun 11, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
Power train, Vehicle speed control, Jun 10, 2014
THE VEHICLE HAS ALWAYS AND CONTINUES TO NOT CHANGE GEARS SMOOTHLY. THIS OCCURS MORE AT LOW IDLE SPEEDS WHERE THE CAR CHANGES FROM 2ND TO 3RD TO 4TH TO 3RD TO 4TH AS IF IT DOESN'T KNOW WHAT GEAR IT WANTS TO BE IN. I HAVE TAKEN THE VEHICLE TO THE DEALER 3 TIMES AND THEY HAVE TOLD ME THAT SINCE THERE ARE NO LIGHTS COMING ON THE DASH, THERE IS NO FIX. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THIS IS HAPPENING IN ALL CHEVY'S WITH THE 6 SPEED TRANSMISSION. THIS IS BECOMING INCREASINGLY DANGEROUS AS IT IS NOW DOING IT AT ALL TIMES IN ALL GEARS. I BOUGHT THE CAR NEW AND HAVE NOT BEEN SATISFIED SINCE THE 2ND MONTH OF OWNERSHIP. IF CHEVY CAN'T COME UP WITH A FIX, WHY NOT A NEW COMPUTER, ISN'T CUSTOMER SATISFACTION SOMETHING AMERICAN CAR MAKERS SHOULD BE STRIVING FOR??? *TR
Steering, Electrical system, Jun 8, 2014
RADIO SHUTS ON AND OFF AT RANDOM, PROBLEM WORSENS AND STARTS TO INCLUDE SERVICE WARNINGS INCLUDING SERVICE STABILITRAK AND SERVICE SECURITY SYSTEM, POWER STEERING STOPS WORKING AT RANDOM, ALSO HAVE ISSUES STARTING THE CAR ON OCCASION. *TR
Suspension, Vehicle speed control, Engine, Jun 6, 2014
MY SISTER AND I RENTAL A CAR IT STOP ON THE INTERSTATE,WE WAS STUCK FROM 830PM UNTIL 530AM,NO HELP FROM BUDGET. *TR
Engine, May 29, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DECELERATE TO 30 MPH. THE CONTACT STATED THAT THE ENGINE POWER REDUCED, SERVICE STABILITRAK, AND SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 13,000.
Power train, May 28, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/15/14*LJ
Power train, May 28, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 13V452000 (POWER TRAIN). THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL. THE DEALER WAS UNABLE TO INFORM WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, May 28, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS ADVISED THAT THE VEHICLE WAS TO REMAIN AT THE DEALER UNTIL THE RECALL WAS PERFORMED. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Structure, Vehicle speed control, May 21, 2014, crash
I WAS PARALLEL PARKING MY CAR AND WHEN I PUT IT IN PARK I TOOK MY FOOT OFF THE BRAKE AND THE CAR MADE A REVVING SOUND AND WENT IN REVERSE. I THEN HIT THE BRAKE, AND THE CAR LUNGED FORWARD AND MADE THE SAME NOISE. IT WENT INTO THE CAR BEHIND ME, AND THE CAR IN FRONT OF ME. FINALLY AFTER THAT I WAS ABLE TO TAKE THE CAR BACK OUT OF PARK TO GO REVERSE SO THAT I CAN GET MY CAR AWAY FROM THE CAR IN FRONT OF IT (THAT I HIT) AND THEN I PARKED IT SUCCESSFULLY. PROBABLY THE SCARIEST THING THAT EVER HAPPENED BECAUSE I HAD ABSOLUTELY NO CONTROL OVER MY VEHICLE. WHEN I TELL MY FAMILY/FRIENDS ABOUT THE INCIDENT THEY THINK I'M A CRAZY PERSON BECAUSE THE ONLY WAY I CAN DESCRIBE IT IS BY SAYING IT FELT LIKE SOMETHING (SUCH AS A GHOST LOL) TOOK CONTROL OF MY CAR. I'M NOT SURE IF I AM GOING TO HAVE TO PAY FOR THE DAMAGE WHEN MY LEASE IS UP. *TR
Air bags, May 19, 2014, crash
TL* THE CONTACT OWNS 2013 CHEVROLET CRUZE. THE CONTACT WAS AT A STOP WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER OF THE VEHICLE SUSTAINED A BULGING HERNIA IN THE NECK AND SEIZURES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Power train, May 16, 2014
WE HAVE A CHEVY CRUZE WANT TO KNOW WHAT IS BEING DONE FOR US. WE TOOK OUR CAR FOR A INSPECTION AND WAS TOLD WE COULD NOT HAVE OUR CAR BACK AS THE SHAFT WAS DAMAGE AND THEY COULD NOT GIVE US OUR CAR FOR SAFETY REASON. THE DEALER KNEW OUR CAR WAS CALLED BACK TWO WEEKS BEFORE AND DID NOT NOTIFY US. IF WE DID NOT TAKE OUR CAR FOR INSPECTION WE WOULD OF NOT KNOWN. RIGHT NOW WE STILL ARE WAITING FOR OUR CAR. THE PART IS NOT MADE YET AND IT WILL BE A MONTH SINCE THEY TOOK IT FROM US. WHAT CAN WE DO. WE ARE STILL MAKING PAYMENTS ON SOMETHING WE CANNOT EVEN HAVE EVEN THROUGH WE OWN IT. WE ARE GETTING THE RUN AROUND FROM GMC AND ALSO FROM THE DEALER. OUR CAR ONLY HAS LESS THAN 5,000 MILES HELP. *TR
Service brakes, May 16, 2014
THE 2013 CHEVROLET CRUZE 1.8L ENGINE (NON-TURBO) WAS INSTALLED WITH A "TOO SMALL" DISC ROTOR AND/OR PADS FOR THE FRONT - CAUSING THE FRONT DISC ROTOR AND/OR FRONT PADS TO BE SUBJECTED TO PREMATURE FAILURE. MY DISC ROTOR AND PADS ROUTINELY FAILS AT UNDER 10,000 MILES. GM RECOGNIZED THIS PROBLEM AND INSTALLED LARGER FRONT DISC ROTOR AND PADS FOR THE 2014 CRUZE DIESEL BUT REFUSES TO CONDUCT A RECALL TO REPLACE THE DEFECTIVE FRONT DISC ROTOR AND PADS CAUSING DANGEROUS STOPPING SITUATION WHEN THE DISC ROTOR AND PADS ARE PREMATURELY WORN OUT. *TR
Power train, May 13, 2014
STEPPED ON GAS PEDAL TO ACCELERATE, HEARD CLICKING AND GRINDING NOISE, ENGINE RIVED UP AND NO FORWARD MOVEMENT. STOPPED VEHICLE, PUT IT IN PARK, VEHICLE STILL MOVED, HAD TO APPLY EMERGENCY BRAKE TO SECURE VEHICLE. FRONT HALF AXLE SHAFT IS BROKEN. CRUZE IS AT THE DEALERSHIP I PURCHASED IT FROM. AS OF TODAY, THIS WILL BE GOING ON THE FOURTH WEEK WITHOUT MY OWN VEHICLE. GM CUSTOMER SERVICE CANNOT HELP ME, THEY KEEP TELLING ME TO TALK TO THE DEALERSHIP. THE DEALERSHIP CAN NOT GET ANY TIME FRAME ON REPAIRS AND THE LOCAL GM REP WILL NOT CONTACT ME .I NEVER DID GET A RECALL NOTICE. IT SEEMS LIKE NO ONE AT GM WANTS TO MAKE A DECISION ON HOW TO HANDLE THIS SITUATION. I HAVE REQUESTED TO START A BY BACK ON THE VEHICLE BECAUSE I HAVE LOST FAITH IN THIS VEHICLE AND GM PRODUCTS. AS OF TODAY 5/13/2014 I HAVE HAD NO HELP IN RESOLVING THIS SITUATION. *TR
Power train, Electrical system, May 12, 2014
8:30AM ON MY WAY TO GET ON I74 HIGHWAY TO GO TO WORK..ABOUT 2 MINUTES FROM HIGHWAY. PULLED OUT OF KROGER AFTER GETTING GAS. MY CAR MADE A HORRIBLE NOISE AND THEN STOPPED ABRUPTLY. MY ENGINE WAS TILL RUNNING, RADIO ON, LIGHTS ON ETC. THE CAR JUST STOPPED LIKE AS IF YOU HAD SLAMMED THE BREAKS. POLICE OFFICER PARKED BEHIND ME TO MAKE SURE NO CARS HIT ME FROM BEHIND. WE FINALLY PUSHED IT, IN NEUTRAL, INTO KROGER PARKING LOT WHERE I WAITED FOR TOW TRUCK..AWHILE. MY CAR WAS TOWED TO HIRLINGER CHEVROLET DEALERSHIP. THE DEALERSHIP CALLED ME LATER THAT DAY AND TOLD ME MY RIGHT FRONT AXLE HAD BROKEN IN HALF. MEANING THE AXLE WAS NO LONGER ATTACHED TO MY WHEEL...NOW I KNOW WHY THE ABRUPT STOP! IF IT HAD BEEN ANOTHER TWO MINUTES, OR, IF THERE HAD BEEN A CAR BEHIND ME WHEN THIS BROKE, I AND WHOMEVER COULD HAVE BEEN KILLED! THERE WAS NO WARNING..IT JUST STOPPED. HIRLINGER CHEVROLET HAS HAD MY CAR SINCE APRIL 22,2014, DAY OF THE BREAKDOWN, WITH NO EPA ON THE PART TO FIX IT, OR DO SOMETHING! I CALLED GM, THEY TELL ME THERE NO RECALL, BUT, THEY ARE AWARE OF THE PROBLEM!! I WAS TOLD 30% OF THE 2013 CRUZES HAVE THIS POTENTIAL PROBLEM..WHICH COULD HAVE BEEN DISASTER, BUT MINE WAS THE FIRST INCIDENT OF AN ACTUAL BREAKAGE. ARE YOU KIDDING ME?? THEY KNEW OF THE PROBLEM, IVE NEVER RECEIVED A RECALL, AND MY CAR STILL SITS AT THE DEALERSHIP 20 DAYS LATER AND I HAVE NO ANSWERS OF WHEN ITS GETTING FIXED, OR WHAT GM PLANS TO DO!! IN THE MEANTIME, IM MAKING MY CAR PAYMENT, ONSTAR PAYMENT, SIRIUS RADIO PAYMENT, ON A CAR I DON'T KNOW WHEN IS EVER GOING TO GET FIXED. PLUS THEY KNEW OF THIS PROBLEM!! *TR
Steering, Electrical system, May 9, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN, THE VEHICLE WOULD SUDDENLY SHUT OFF FOR APPROXIMATELY 3 SECONDS BEFORE RESTARTING. THE CONTACT ALSO INDICATED THAT IN A SEPARATE INCIDENT THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. RK
Engine and engine cooling, May 9, 2014
FAULTY THERMOSTAT. FAN STARTS RUNNING SHORTLY AFTER DRIVING, TEMPERATURE GAUGE DOES NOT REGISTER A TEMPERATURE, COOLANT GOOD, RADIATOR GOOD, OIL GOOD. SHORT DISTANCE LATER, RECEIVE A MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP". CALLED MY DEALERSHIP AND THEY INFORMED ME THAT THEY REPLACE THERMOSTATS IN CRUZE VEHICLES ALL OF THE TIME DUE TO THIS PROBLEM. *TR
Steering, May 9, 2014
AT HIGHWAY SPEEDS (BETWEEN 60 AND 75) THERE IS A "NOTCHY" TUG TO THE STEERING WHEEL. SEEMS TO HAPPEN DRIVING STRAIGHT. HAVE TO GIVE THE WHEEL A LITTLE PRESSURE IN A TURN TO GET IT TO UNLOCK POSITION AND MAKE IT ABLE TO TURN. *TR
Power train, May 9, 2014
I WAS TOLD WHEN I TOOK MY CHEVY CRUZE IN FOR ROUTINE SERVICE THAT MY CAR WAS ON THE LIST FOR THE RIGHT FRONT AXLE RECALL. I HAD TO DRIVE TO ANOTHER STATE THE NEXT DAY, AND I WAS VERY NERVOUS--I DROVE 600 MILES AND NOTHING HAPPENED. I TOOK IT TO THE CHEVY DEALERSHIP/SERVICE IN THE CITY WHERE I AM WORKING TEMPORARILY AND THEY PROVIDED ME WITH A COURTESY CAR. MY PROBLEM IS THAT NOW I NEED TO DRIVE HOME AND AFTER READING ABOUT THE INCIDENTS WHEN THE AXLE HAS BROKEN AM VERY APPREHENSIVE. THIS IS A GREAT WORRY AND INCONVENIENCE. GM NEEDS TO STEP UP AND GET THOSE PARTS MANUFACTURED ASAP. *TR
Power train, Air bags, May 7, 2014
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE VEHICLE ABRUPTLY STOPPED MOVING. THE CONTACT DISCOVERED THAT THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,200. UPDATED 08/11/14*LJ THE CONSUMER STATED THE AIRBAG WAS REPAIRED ON JULY 14, 2014. UPDATED 08/18/2014 *JS
Steering, Electrical system, May 4, 2014
INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF DURING TURN. LACK OF POWER STEERING LASTED APPROXIMATELY 30 SECONDS. *TR
Steering, Electrical system, May 4, 2014
INTERMITTENT ELECTRICAL PROBLEM. POWER STEERING SHUT OFF ON INTERSTATE. LACK OF POWER STEERING LASTED ABOUT 30 SECONDS. *TR