2014 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 702 owner complaints filed for this model year. This is the 3rd highest complaint count among 10 Cruze model years with reports.
Of the 2014 reports, 70 involved a crash and 17 involved a fire. 57 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/windowNov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Campaign 25V764000 on NHTSA.gov
Air bags, side/windowDec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Campaign 23V870000 on NHTSA.gov
Air bags, side/windowSep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Campaign 23V674000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
SteeringJul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Campaign 15V442000 on NHTSA.gov
Equipment, electricalJul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Campaign 14V417000 on NHTSA.gov
Air bagsJun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Campaign 14V372000 on NHTSA.gov
Power train, axle assembly, axle shaftMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Campaign 14V151000 on NHTSA.gov
Power train, automatic transmissionFeb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Campaign 14V092000 on NHTSA.gov
Power train, axle assembly, axle shaftSep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Campaign 13V452000 on NHTSA.gov
Representative owner complaints: steering
93 reports, newest first. Show all
Steering, Electronic stability control (ESC), Jan 24, 2018
TL-CONTACT OWNS A 2014 CHEVY CRUZE . CONTACT WAS DRIVING ON MAIN ROAD AND STEERING LOCKED UP WHILE ATTEMPTING TO MAINTAIN SPEED AND STAY IN LANE. CONTACT SPOKE WITH CHEVY DEALERSHIP IN NORTH CHARLESTON SOUTH CAROLINA (JOSH). CHEVY STATED THAT THERE ARE NO RECALLS ON VEHICLE. VEHICLES ARE BEING FIXED AS THEY EXPERIENCE THE STEERING PROBLEMS. STEERING WHEEL OVER CORRECTS ITSELF AFTER LOCKING INTO STRAIGHT POSITION.CONTACT STATED SHE SPOKE WITH CHEVY HQ OFFICE - HQ OFFICE SAID TO CALL NHTSA. 0 RECALLS ASSOCIATED WITH THIS VIN.
Steering, Nov 9, 2017
AT HIGHWAY SPEEDS IT WILL START TO DRIFT TO THE LEFT. WHEN I GO TO GIVE IT A SLIGHT CORRECTION IT FEELS LIKE THE STEERING WHEEL STICKS AND THAT THE STEERING HAS DISENGAGED. WITH A BIT MORE PRESSURE THE STEERING ENGAGES. THIS HAPPENS ALL THE TIME.
Steering, Interior lighting, Oct 18, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND THE INTERIOR LIGHTING IN THE VEHICLE FLICKERED. IN ADDITION, THE STEERING WHEEL CEASED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HYUNDAI OF SILISBEE (1275 U.S. 96F BUSINESS, SILISBEE, TX 77656), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,168. THE VIN WAS NOT PROVIDED.
Steering, Sep 22, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TITUS-WILL CHEVROLET BUICK, 2580 N NATIONAL AVE, CHEHALIS, WA 98532). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,745.
Steering, Electrical system, Sep 21, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (PERFORMANCE CHEVROLET, 3222 BEVERLY PIKE, ELKINS, WV 26241), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY WIRE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER THE THIRD TIME WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT DID NOT RECEIVE ANY CALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Steering, Sep 10, 2017
MY WIFE AND I ARE DRIVING HOME FROM WORK AND ON EVERY LEFT TURN WE MAKE THE STEERING LOCKS UP AND THE STABILITY TRACK LIGHT COMES ON AND ALL POWER GOES OFF FOR A BRIEF MOMENT. I LOSE TOTAL CONTROL OF VEHICLE AND HAVE TO SLAM ON BREAKS TO KEEP FROM SWERVING INTO OTHER LANES. THIS IS NOT A HEALTHY LOOK. THIS HAPPENED 9/7/17. I AM AFRAID TO DRIVE MY VEHICLE CAUSE IN FEAR OF HURTING SOMEONE. I AM A LYFT DRIVER AND CANNOT TAKE A CHANCE OF GETTING A CUSTOMER HURT. THIS PROBLEM REALLY NEEDS TO BE FIXED. I HAVE HAD MY CAR FOR A YEAR AND 4 DAYS AND SHOULD NOT BE GOING THROUGH THESE PROBLEMS. I AM DRIVING A 2014 CHEVY CRUZE. THIS IS A VERY HAZARDOUS PROBLEM AND COULD REALLY GET SOMEONE HURT THIS NEEDS TO BE RECTIFIED BY CHEVY. MY WIFE AND I WERE TRAVELING ON PRESTON RD TO HWY 380 TRAVELING FROM PLANO TO AUBREY TX. WHEN THIS INCIDENT OCCURRED WITH US.
Steering, Electrical system, Electronic stability control (ESC), Jul 17, 2017
WHILE DRIVING MULTIPLE TIMES THE "SERVICE POWER STEERING" MESSAGE APPEARED ON THE DASH. THE STEERING WHEEL BECAME TIGHT AND AS I TURNED THE CAR JERKED OUTWARD ALMOST CAUSING ME TO HIT OTHER VEHICLE. ALSO THE MESSAGE "OPEN, THEN CLOSE DRIVER WINDOW" APPEARS FREQUENTLY. THE RADIO AND SPEEDOMETER FLICKERS ON AND OFF AT TIMES. I BELIEVE THAT THERE IS AN ELECTRICAL ISSUE BUT THE THE SPECIFIC AREA IS UNKNOWN. ANOTHER INCIDENT OCCURRED THAT CAUSED THE CAR NOT TO START ON 7/172017
Steering, Electrical system, Electronic stability control (ESC), Jun 15, 2017, crash
MY WIFE HAD COME BACK FROM A DR. APPT. APPROX. 52 MILES AWAY FROM HER PLACE OF EMPLOYMENT ON MONDAY 5/15/17 AT APPROX. 1:15PM. AS SHE APPROACHED HER EMPLOYMENT, SHE MADE A LEFT TURN ON A SIDE STREET THAT SEPARATES TWO AUTO DEALERSHIPS, WHERE EMPLOYEES PARK ON THE SIDE OF THE STREET. SHE NOTICED AN EMPTY PARKING SPOT ON THE OPPOSITE SIDE OF THE STREET AND DECIDED TO MAKE A U-TURN TO PARK THERE. AS SHE SLOWED DOWN TO ATTEMPT THE U-TURN, SHE MADE A SLIGHT LEFT TO BEGIN THE U-TURN AND AT THAT MOMENT ALL THE VEHICLE'S WARNING LIGHTS ON THE DASH LIT UP, THE MESSAGE CENTER SCREEN LOCATED AT THE CENTER OF THE CLUSTER ON THE DASH READ "STABILINK SYSTEM DISABLED" AND HAD LOST ALL POWER STEERING. UPON LOSING STEERING, THE STEERING WHEEL SNAPPED BACK AND BROKE HER WRIST IN TWO PLACES. THE LOSS OF STEERING RESULTED IN OUR VEHICLE SLIGHTLY IMPACTING THE VEHICLE PARKED TO HER IMMEDIATE RIGHT. I (HER HUSBAND) ARRIVED LITERALLY MINUTES AFTER THE LOSS OCCURRED, TRIAGED HER ARM AND NEEDED TO MOVE THE VEHICLE OUT OF THE STREET. UPON ENTERING THE VEHICLE, IT WAS STILL RUNNING AND HAD NOTICED ALL THE DASH AND VEHICLE WARNING LIGHTS ON, INCLUDING THE "STABILINK DISABLED" MESSAGE ON THE DASH. AS I BEGAN TO DRIVE IT APPROX. 20 YARDS TO AN EMPTY PARKING SPACE, THE VEHICLE HAD NO POWER STEERING YET IT WAS RUNNING. APPROX. 9 HOURS LATER, I HAD GONE BACK TO THE VEHICLE TO ATTEMPT TO DRIVE IT TO A LOCAL BODY SHOP TO STORE IT AND UPON STARTING THE VEHICLE, ALL SYSTEMS WERE RUNNING AGAIN, NO WARNING LIGHTS WERE PRESENT ON THE DASH AND THE POWER STEERING HAD BEEN RESTORED. I ATTEMPTED TO FIND ANY INDICATION OF A PROBLEM THRU THE MESSAGE CENTER WITHOUT SUCCESS. I FILED AN INSURANCE CLAIM ON APPROX. 5/19, HAD THE VEHICLE PRESERVED FOR EVIDENCE AND IS NOW CURRENTLY STORED AND NOT MOVED AT THE BODY SHOP. AS OF 6/15, INJURY SCIENCES LLC IS SCHEDULED TO PLUG INTO THE ECU OR DATA EVENT RECORDER.
Steering, Electrical system, Electronic stability control (ESC), Jun 6, 2017
WHILE DRIVING ON THE HIGHWAY, ALL THE POWER WENT OFF AND THE STEERING SEIZED FOR A SHORT PERIOD AND THEN CAME BACK ON AND RESET ITSELF. THIS HAPPENED TWICE WITHIN 30 MINUTES. THIS ALSO OCCURRED WHEN BACKING OUT OF A DRIVEWAY WHERE ALL POWER WAS LOST AND THE STEERING WHEEL SEIZED UNTIL IT CAME BACK ON AND RESET ITSELF. THIS IS A VERY SERIOUS SAFETY ISSUE WHERE LIVES ARE AT STAKE AND FIND IT APPAULING THAT GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM BUT RATHER ISSUING A SERVICE BULLETIN? THESE COMPLAINTS ARE ALL OVER THE INTERNET . . . OBVIOUSLY THIS IS A CRITICAL ISSUE FOR MANY CONSUMERS.
Steering, Electrical system, May 2, 2017
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER THE STEERING WHEEL SEIZED, THE COMPUTER SYSTEM FAILED TO OPERATE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,868.
Steering, Electronic stability control (ESC), Engine, Feb 9, 2017
I PURCHASED MY CAR IN APRIL 2016 WITH APPROX 22,000. ON THE SECOND DAY THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE HOOD WHICH IT SOUNDED VERY CLOSE TOWARDS THE ENGINE, EXHAUST PART OF THE CAR. I TOOK IT IN TO THE DEALERSHIP AND THEY DIDN'T STATE WHAT THE ISSUE WAS THEY JUST TOLD ME THEY HAD FIXED IT. THE NOISE WENT AWAY. 3 MONTHS LATER I STARTED HAVING ISSUES WITH MY STEERING WHEEL LOCKING. I WAS AT A BIG INTERSECTION WHEN I WAS TURNING LEFT MY STEERING WHEEL LOCKED ON ME AND MY ENTIRE LIGHTS INCLUDING THE DASHBOARD WENT OUT. I COULDN'T MOVE MY CAR IN THE MIDDLE OF THE INTERSECTION AND LUCKILY THERE WASN'T CARS COMING TOWARDS ME. IT TOOK ABOUT 10-20 SECONDS TO COME BACK ON. WHEN IT DID COME BACK ON THERE WAS A LOT OF LIGHTS POPPING UP AND THEN THERE WAS A "STABILI TRAK" LIGHT ON. I PULLED OVER TO THE SIDE BECAUSE I KNEW I COULDN'T DRIVE IT ANYMORE. I CALLED MY DEALERSHIP AND I TOOK IT IN THAT SAME DAY. THEY TOLD ME IT WAS A WIRE THAT WAS LOOSE AND THEY HAD FIXED IT. WELL THEY DID NOT, 3 WEEKS LATER THE SAME THING HAPPENED TO ME AND THEY DIDN'T KNOW WHAT WAS GOING ON THEN. I TOOK IT IN AGAIN AND THE PROBLEM WENT AWAY FOR ABOUT 2 MONTHS AND NOW I AM BACK TO THE SAME THING EXCEPT SOMETHING NEW. NOT ONLY DOES MY LIGHT COME UP AND MY STEERING WHEEL STILL LOCKS ON ME BUT MY CAR BEGAN SHAKING LAST NIGHT AND WHEN I WOULD DRIVE IT IT WOULD MAKE THE SAME LOUD NOISE FROM THE BEGINNING TOWARDS THE FRONT OF THE CAR TOWARDS THE ENGINE, AND IT WOULD HESITATE ON GOING WHEN I WOULD MAKE A STOP. LIKE IF IT WAS ABOUT TO FULLY TURN OFF SO MY CAR GOT TOWED TO A DEALERSHIP LAST NIGHT. THE ISSUES WERE NOT FIXED AND THEY ARE ONLY GETTING WORSE.THESE ISSUES SHOULD'VE BEEN TAKEN CARE THE FIRST TIME I HAD GONE TO THE DEALERSHIP. NOW IT'S THE 4TH TIME I HAVE GONE TO A DEALERSHIP AND NOTHING IS BEING RESOLVED AND I PRETTY SURE NOW THERE IS A BIG ISSUE WITH MY ENGINE WITH SO LITTLE MILES!
Steering, Feb 8, 2017
WHILE DRIVING ON THE HIGHWAY THE CAR WANDERS IN THE LANE AND WHEN YOU TRY TO CORRECT THE STEERING IT SEEMS TO LAG OR STICK AND YOU NEED TO PUT EXTRA PRESSURE ON STEERING TO MOVE THE STEERING WHEEL. IT HAPPENS OVER AND OVER WHILE I WAS DRIVING. WITH THE LAG OR STICKING DURING THE CORRECTION THE CAR MOVES QUICKLY FOR A SECOND IN THE DIRECTION YOU ARE STEERING. SO WHILE DRIVING THE CAR WANDERS IN THE LANE AND EVERY CORRECTION YOU GET THIS LAG OF STICKING.
Steering, Feb 6, 2017
WHEN DRIVING STRAIGHT, THE STEERING WHEEL OFTEN "STICKS" IN ONE POSITION. IF I'M STEERED JUST SLIGHTLY TO THE LEFT, IT'LL STICK GOING SLIGHTLY TO THE LEFT AND IT TAKES A BIT MORE EFFORT TO "BUST IT" LOOSE TO CORRECT YOUR DIRECTION. SAME IS TRUE IF EXACTLY STRAIGHT OR SLIGHTLY TO THE RIGHT. IT DOESN'T FEEL DANGEROUS, BUT IS LESS THAN TOTALLY SAFE AS THE WHEEL TYPICALLY OVERSTEERS THE OTHER DIRECTION WHEN USING ADDITIONAL EFFORT TO CORRECT MY DRIFTING. THIS OCCURS USUALLY AT HIGHWAY SPEEDS AND DOESN'T NECESSARILY REQUIRE GOING IN THE SAME STRAIGHT DIRECTION FOR A LONG TIME. I ENTERED TODAY'S DATE AS A SINGLE DATE IS REQUIRED BUT IT OCCURS VERY FREQUENTLY, ESPECIALLY AT HIGHWAY SPEEDS.
Steering, Feb 6, 2017, crash
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Steering, Electrical system, Electronic stability control (ESC), Jan 26, 2017
YABBA DABBA DOO IS WHAT YOU'LL BE SAYING AFTER YOU ATTEMPT TO FLINTSTONE THIS HUNK OF JUNK FROM GM. SUCH A WASTE OF METAL. I'D LOVE TO SEE SOMEONE FROM CORPORATE ATTEMPT TO TAKE THEIR FAMILY WHO IS RECENTLY PARALYZED & A 13 YR OLD WHOSE HAD 4 OPEN HEART SURGERIES TRY TO PEDAL OFF THE FREEWAY BC IT SHUT OFF & ON WHILE OVERHEATING & TRYING TO PRY THE KEY OUT THE IGNITIIN. I'VE TOWED IT TO AND FROM THE DEALERSHIP TO SPEND MONEY I PRACTICALLY COUNTED IN CHANGE BECAUSE I LOST MY JOB DUE TO NO DEPENDABLE RIDE. STILL PAYING NOTES ON A CAR & MECHANIC FEES HAS TRULY SHOWN ME HOW SELFISH & GREEDY SOME CAN BE. I'M PASSED TO THE NEXT PERSON WHO KEEPS ME ON HOLD TO INFORM ME OF HOW TRULY SORRY THEY ARE THAT THEY CAN'T HELP. APPARENTLY GM FEELS IT'S SAFE SO HOW ABOUT COME SAVE ME FROM THIS HEADACHE, I'LL GLADLY LET YOU TEST DRIVE. MY FAVORITE SONG IS "EVERY LIGHT IN THE CAR IS IN"
Steering, Electronic stability control (ESC), Dec 19, 2016
WHILE DRIVING IT SHUT OFF & ON CAUSING POWER STEERING TO GO OUT AND THE LIGHTS TO GO OFF. ALSO THE KEY COULDN'T COME OUT EVEN WITH FORCE. *TR
Steering, Engine, Fuel/propulsion system, Dec 5, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHENEVER THE CONTACT PLACED FUEL INTO THE FUEL TANK, THE VEHICLE FAILED TO START WITHOUT A TWO MINUTE DELAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHENEVER THE VEHICLE WAS STOPPED FOR APPROXIMATELY THREE OR MORE MINUTES, IT WOULD SUDDENLY STALL. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO ACCELERATE. WHEN THE VEHICLE WAS DRIVEN APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. ALL THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Steering, Other or unspecified, Dec 3, 2016
TIRES WERE ALWAYS NEEDING AIR AND KEPT ME FROM DRIVING LIKE I SHOULD BE.
Steering, Oct 28, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 04/05/17*LJ UPDATED 6/28/18*JB
Steering, Air bags, Wheels, Sep 23, 2016, crash
TAKATA INFLATORS, CAR CRASHED FOR UNKNOWN REASONS, INJURED 3 CHILDREN, OUTSIDE THE CAR, AND NOT ONE AIRBAG DEPLOYED.
Steering, Electrical system, Aug 16, 2016
LOSS OF ELECTRICAL POWER TO INSTRUMENT CLUSTER AND RADIO AND POWER STEERING. IT CAN HAPPEN WHEN MOVING OR STANDING STILL OR TURNING.
Steering, Electrical system, Jul 21, 2016
SEE PDF
Steering, May 23, 2016
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF STEERING WHILE DRIVING 20 MPH. THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Steering, Electrical system, Electronic stability control (ESC), Nov 23, 2015
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND SERVICE VEHICLE STABILITY TRAC WARNING LIGHTS ILLUMINATED INTERMITTENTLY, AND THE RADIO FUNCTIONS FAILED INTERMITTENTLY ALSO. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Steering, Service brakes, Oct 8, 2015, crash
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED AND A LOSS OF STEERING POWER WAS EXPERIENCED . THE CONTACT CRASHED INTO A GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE CAUSE COULD NOT BE DETERMINED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,070.