2014 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 702 owner complaints filed for this model year. This is the 3rd highest complaint count among 10 Cruze model years with reports.
Of the 2014 reports, 70 involved a crash and 17 involved a fire. 57 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/windowNov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Campaign 25V764000 on NHTSA.gov
Air bags, side/windowDec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Campaign 23V870000 on NHTSA.gov
Air bags, side/windowSep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Campaign 23V674000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
SteeringJul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Campaign 15V442000 on NHTSA.gov
Equipment, electricalJul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Campaign 14V417000 on NHTSA.gov
Air bagsJun 26, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
Campaign 14V372000 on NHTSA.gov
Power train, axle assembly, axle shaftMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
Campaign 14V151000 on NHTSA.gov
Power train, automatic transmissionFeb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Campaign 14V092000 on NHTSA.gov
Power train, axle assembly, axle shaftSep 23, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
Campaign 13V452000 on NHTSA.gov
Representative owner complaints
702 reports, newest first.
Steering, Electrical system, Exterior lighting, Mar 3, 2021
THIS CAR IS CRAZY. STARTS ON ITS OWN IF KEY LEFT IN IGNITION. RADIO GOES ON AND OFF CONSTANTLY. POWER STEERING TRIES TO GO OUT. LIGHTS UP LIKE A CHRISTMAS TREE. I FEAR FOR MY LIFE AND IT NEEDS A RECALL.
Electrical system, Feb 25, 2021
RADIO GOES OUT INTERMITTENTLY AND CAN'T HERE BLINKER WHILE DRIVING
Other or unspecified, Engine, Feb 22, 2021
I AM HAVING THREE TYPES OF ISSUES WITH MY CRUZE IT HAS BEEN POPPING THE TRUNK OPEN AND WHEN I GET TO ABOUT 10 MILES PER HOUR IT MAKES A VERY LOUD SHIFTING SOUND AND MY LATEST IS WHEN I PUT FUEL IN IT THE CAR ACTS LIKE IT DOESN'T WANT TO START BACK UP WHEN I GET IT RUNNING I HAVE TO LET IT SIT TURNED OFF FOR ABOUT TEN MINUTES WHICH IS A PAIN I HAVE ALWAYS BOUGHT CHEVY PRODUCTS AND WOULD LIKE TO IN THE FUTURE BUT IF I DON'T GET ANY REPLY TO MY CONCERN I MAY HAVE TO LOOK AT OTHER OPTIONS
Vehicle speed control, Feb 18, 2021
I ENTERED A GROCERY STORE PARKING LOT AND DROVE TO THE FAR END TO PARK. AS I WAS PULLING INTO A SPOT AND SLOWED TO ABOUT 2 OR 3 MILES AN HOUR TO STOP THE VEHICLE AND EXIT THE CAR IT SUDDENLY TOOK OFF AT A VERY FAST SPEED. I COULD NOT STOP IT USING THE BRAKES. THE CAR WENT UP AND OVER A GRASSY ISLAND THAT HAD ABOUT A FOOT OF FROZEN SNOW(ICE) ON IT. THE CAR FLEW OFF THE ISLAND AND CONTINUED AT THIS HIGH SPEED HEADING TOWARD A HILL. AS THIS WAS HAPPENING I WAS TRYING TO STOP THE CAR USING THE BRAKE TO NO AVAIL. BY THE GRACE OF GOD THE CAR STOPPED ABOUT TEN FEET BEFORE SLAMMING INTO THE HILL. A TOW TRUCK WAS CALLED AND THE CAR WAS TAKEN TO OUR MECHANIC. UPON COMPLETION OF THE REPAIRS NEEDED TO THE ITEMS DAMAGED UNDER THE CAR I AM ABLE TO DRIVE IT AGAIN. THE MECHANIC'S INVOICE READS RUN AWAY CAR AND LISTS THESE REPAIRS: THROTTLE BODY AND /OR GASKET--REMOVE AND REPLACE & CLEAN - 1.4L ENG.TURBOCHARGER, ACCELERATOR PEDAL - REMOVE AND REPLACE - ACCELERATOR FOOT PEDAL.
Electrical system, Engine, Feb 7, 2021
WHILE IDLING AT A TRAFFIC LIGHT I NOTICE THE "ENGINE OVERHEATED - IDLE ENGINE" CAME ON. THIS HAS HAPPEN ON A NUMEROUS OF OCCASIONS. I'VE TAKEN IT IN TO BE CHECKED BUT EVERYTHING WORKS FINE. IT CONTINUES TO DO THIS AT LEAST ONCE A WEEK NOW. THERE HAS TO BE A RECALL FOR BECAUSE I'VE RESEARCHED AND FOUND THAT MANY OTHER CHEVY CRUZE OWNERS HAVE THE SAME PROBLEM HAPPENING TO THEM.
Vehicle speed control, Jan 27, 2021
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 37 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 122,000.
Engine, Jan 26, 2021
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE WARNING ALERT SOUNDED OFF AND INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO PLACE MORE ANTI-FREEZE DUE TO THE WATER PUMP LEAKING ANTI-FREEZE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES WHILE DRIVING APPROXIMATELY 50-70 MPH. THE CONTACT TOOK THE VEHICLE TO GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, (574) 256-3000) WHO DIAGNOSED THAT THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LEARNED OF A TSB FOR SPECIAL COVERAGE ADJUSTMENT (14371B). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT COVERED UNDER THE SPECIAL COVERAGE. THE APPROXIMATE FAILURE MILEAGE 55,000.*DT*JB
Power train, Jan 23, 2021
GETTING CODE P0299 TURBOCHARGER UNDERBOST. THE TURBO CHARGER WAS FOUND TO HAVE A CRACK IN THE HOUSING. WHEN THE CAR HAD 45,000 MILES IT THE OILD FEED LINE EXPLODED AND HAD TO GET REPLACED, THIS WAS ABOUT 2 YEARS AGO WHEN THE OIL FEED HOSE HAD TO GET REPLACE. NOW THE CRUZE HAS A CODE OF P0299 AND THE CAR IS UNDER POWERED.
Suspension, Visibility/wiper, Jan 22, 2021
MY 2014 CHEVY CRUZE LEFT WIPER SUDDENLY STOPPED WORKING AND THERE IS A CURRENT RECALL ON IT. THE CAR HAD BEEN PARKED JUST A FEW HOURS AND THE WIPERS WERE WORKING. *LN*JB
Engine, Jan 7, 2021
THE VALVE PAN COVER & GASKET KEEPS LEAKING OIL EVEN AFTER BEING REPLACED SEVERAL TIMES. I BOUGHT THIS CAR A YEAR AGO & WAS TOLD NOTHING ABOUT THIS PROBLEM WHAT DO I NEED TO DO? I CANT KEEP FIXING THIS PROBLEM AS IT IS RATHER EXPENSIVE.
Other or unspecified, Engine, Dec 25, 2020
THE CAR IS A 2014 CHEVROLET CRUZE LT THAT WAS JUST PURCHASED FROM A USED CAR DEALER AND WITHIN THE FIRST WEEK THE ENGINE RETARDS ITSELF AND THROWS A CHECK ENGINE LIGHT. THE CODE READS P0325 WHEN READ. THE WIRING HAS BEEN CHECKED OUT AND HAS NOTHING WRONG. THE KNOCK SENSOR HAS BEEN REPLACED TWICE. AFTER BEING REPLACED, THE CODE WILL GO AWAY ANYWHERE FROM A FEW MINUTES TO A MONTH AND THEN THE SAME ISSUE STARTS ALL OVER AGAIN.
Seat belts, Dec 25, 2020
THE REAR SEAT BELT BUCKLE, PASSENGER SIDE, LATCHES BUT COMES UNDONE IF PULLED ON.
Power train, Engine, Dec 25, 2020
FAULTY TURBOCHARGER, MULTIPLE OWNERS THAT I SPOKE TO HAVE REPLACED THEIR TURBOCHARGER TWICE ONLY TO KNOW THAT IT KEEPS FAILING. THE TURBOCHARGER RUINED MY CATALYTIC CONVERTER WHICH HAD TO BE REPLACE DU TO A CRACK IN THE TURBOCHARGER.
Electrical system, Dec 13, 2020
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
Air bags, Dec 11, 2020, crash
TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER SISTER WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND CAUSED HER VEHICLE TO SPIN AROUND, AS A RESULT THE FRONT OF THE VEHICLE HIT A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEKED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THEY WERE ABLE TO DRIVE TO THEIR DESTINATION. THE CONTACT CALLED LOCAL DEALER WEBB CHEVY OAK LAWN (9440 S CICERO AVE, OAK LAWN, IL 60453) AND WAS MADE AWARE OF THE FAILURE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 63,887.
Electrical system, Other or unspecified, Engine, Dec 8, 2020
OVER THE LAST 3 YEARS, I HAVE HAD THE SAME ISSUES OCCURRING. THE ENGINE OVERHEATS AND A MESSAGE THAT READS "A/C OFF HIGH ENGINE TEMP" APPEARS. THE HOSE WAS REPLACED, AND IT WAS OK FOR AWHILE, BUT THE PROBLEM HAS REOCCURRED TWICE MORE. THE ENGINE GASKET COVER HAD TO BE REPLACED AS WELL, AND LOOKS LIKE IT IS LEAKING AGAIN, AND OVER THE LAST 3 YEARS RANDOMLY, A MESSAGE WILL APPEAR THAT STATES TO SERVICE STABILTRAK. I'VE HAD A COIL PACK REPLACED AND THE MESSAGE WENT AWAY, BUT REAPPEARS EVERY NOW AND THEN, AND UPON START UP OF CAR MOST DAYS, RUNS VERY ROUGH AND I HAVE TO WAIT A MINUTE BEFORE PUTTING INTO GEAR. THE OVERHEATING AND ROUGH ENGINE PROBLEMS KEEP REOCURRING NO MATTER WHAT WORK I HAVE DONE TO IT. MOST RECENT ISSUES WITH THE AC OFF AGAIN, AS OF TODAY, 12/8/2020.
Electrical system, Engine, Fuel/propulsion system, Dec 4, 2020
VEHICLE WILL LOSE POWER AND SHUT OFF IN MIDDLE OF DRIVING WHILE TRYING TO ACCELERATE OR SLOWING DOWN, THIS OCCURS ON HIGHWAY, AT STOPLIGHTS, DRIVE THROUGH, AND CITY STREETS WHILE STATIONARY AND IN MOTION. CHEVROLET DEALERSHIP CAN NOT FIGURE OUT THE PROBLEM. THIS IS EXTREMELY DANGEROUS. ECM HAS BEEN REPLACED BUT STILL EXPERIENCE ELECTRICAL PROBLEMS AS WELL. THIS IS BASICALLY A DEATH TRAP VEHICLE. IT HAS HAPPENED NUMEROUS TIMES WITH NO SOLUTION.
Power train, Other or unspecified, Nov 18, 2020
VEHICLE MAY JERK VIOLENTLY DURING DE-ACCELERATION FROM EXPRESSWAY SPEEDS. THIS CONDITION MAY RESULT IN LOSS OF CONTROL - ESPECIALLY DURING WINTER/ICE LIKE ROAD CONDITIONS. TO DUPLICATE THE ISSUE: 1 - OPERATE AUTOMATIC TRANSMISSION FOR AT LEAST 40 MINUTES AT EXPRESSWAY SPEEDS OF APPROX 70MPH 2 - WHEN EXITING EXPRESSWAY RAMP THE VEHICLE WILL DOWNSHIFT. 3 - SOMETIMES DURING DOWN SHIFTING - THERE IS A LURCH OR IMPACT LIKE FEELING SO INTENSE THAT THE DRIVER MAY BELIEVE THEY WERE REAR ENDED BY ANOTHER VEHICLE. THIS MATTER WAS BROUGHT TO THE ATTEMPT OF GM DEALERS AND GM CORPORATE AND THEY HAVE FAILED TO RESOLVE THE ISSUE. DEALER 1 RESPONSE WAS SIMILAR TO "IT'S YOUR DRIVING HABITS" AND "WE RESET THE COMPUTER SO IT CAN RE-LEARN HOW YOU DRIVE". THIS FAILED TO RESOLVE ISSUE. DEALER 2 RESPONSE - WE CAN DUPLICATE THE ISSUE - THEN LATER WE CAN'T DUPLICATE THE ISSUE. DEALER ALSO ADVISED THEY EMAILED GM FOR ADDITIONAL SUPPORT. GM STATES THEY NEVER RECEIVED THE EMAIL. VEHICLE HAS SPENT GREATER THAN 30 DAYS IN THE SHOP FOR THE TRANSMISSION LIKE ISSUES. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY RESULT IN SUBSTANTIAL HARM TO THE DRIVER OR OCCUPANTS OF VEHICLE IF THIS CONDITION HAPPENS WHILE OPERATING THE MOTOR VEHICLE ON ICE OR SNOW AND POSSIBLY RAIN LIKE CONDITIONS. WHERE IT IS MY BELIEF THAT SUCH INJURY COULD RESULT IN DEATH OR GRAVE BODILY INJURY. THIS ISSUE HAS HAPPENED ON/OFF SINCE 01/01/2019 FROM 68K MILES TO CURRENT MILES OF 98K. GM/DEALERS HAVE INDICATED THAT ALL VEHICLE SOFTWARE IS UP TO DATE AND THERE ARE NO ENGINE CODES.
Power train, Vehicle speed control, Service brakes, Nov 18, 2020
AUTOMATIC TRANSMISSION FAILURE CAN RESULT IN VEHICLE ROLLING BACKWARDS FOR 3-5 SECONDS IN DURATION AFTER RELEASING BRAKE WHILE. WHILE ON FLAT GROUND - THIS CAUSES DANGER TO OTHER DRIVER AS THE EXPECT OTHER VEHICLES TO BE MOVING AFTER A TRAFFIC LIGHT TURNS GREEN. WHILE ON AN INCLINE - THIS CONDITION MAY POSE A DANGER TO PEDESTRIANS AND OTHER MOTORISTS AS THE AUTOMATIC TRANSMISSION WILL ALLOW THE VEHICLE TO ROLL BACKWARDS A GREAT DISTANCE. THE DISTANCE AND SPEED OF TRAVEL BACKWARDS WILL VARY BASED ON ANGLE OF INCLINE OF STREET OR ROAD. WHEN THIS CONDITION OCCURS - THE DRIVER IS COMPLETELY UNAWARE AND MAY NOT BE ABLE TO APPLY THE BRAKE IN ENOUGH TIME TO PREVENT COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. THIS CONDITION HAPPENS WHEN: 1 - TRANSMISSION IS HOT (ABOUT 40 MIN DRIVE TIME) 2 - BRAKE IS DEPRESSED FOR LONGER THAN 3 SECONDS WHILE SITTING AT LIGHT. 3 - RELEASING BRAKE MAY OR MAY NOT RESULT IN THIS CONDITION HAPPENING. SERVICE 1 - THE VEHICLE SHOWS NO CODES FOR TRANSMISSION FAILURE. 2 - MULTIPLE GM DEALERS HAVE CONFIRMED SOFTWARE OF VEHICLE IS UP TO DATE. 3 - MULTIPLE DEALERS HAVE MIXED STATEMENTS IF THEY CAN DUPLICATE THE ISSUE OR NOT. DEALER 1 SAYS - "IT'S YOUR DRIVING HABITS. WE RESET THE COMPUTER AND IT WILL RE-LEARN HOW YOU DRIVE." DEALER 2 SAYS - "WE WERE ABLE TO DUPLICATE YOUR ISSUE AND ARE AWAITING A RESPONSE FROM GM" - WHEN SPEAKING TO GM THEY INDICATED THEY NEVER RECEIVED AN EMAIL FORM THE DEALER. CONDITION WAS FIRST SEEN AT APPROXIMATELY 68K MILES AND HAS CONTINUED ON/OFF UNTIL CURRENT MILEAGE OF 98K. DEALER AND GM CORPORATE HAVE HAD VEHICLE FOR GREATER THAN 30 DAYS AND ARE UNABLE TO PROVIDE RESOLUTION. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY PRESENT A RISK TO PUBLIC WELFARE.
Electrical system, Engine, Nov 8, 2020
THE CAR WILL BE STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR WILL BE IDLING FOR SECONDS START SHUDDERING THEN STALL OUT IN THE MIDDLE OF TRAFFIC THEN THE CHECK ENGINE LIGHT WILL TURN ON. WE THEN HAVE TO SHUT THE CAR OFF WITH THE KEY, CYCLE IT THEN TURN THE CAR BACK ON.
Service brakes, Nov 2, 2020
WHEN IN REVERSE, THE BRAKES HAVE A TENDENCY TO FAIL. THE CAR CONTINUES ROLLING BACKWARD, EVEN WITH THE BRAKE PEDAL PRESSED TO THE FLOOR BOARD, CREATING THE RISK OF BACKING INTO OBSTACLES LIKE VEHICLES, TREES, PEDESTRIANS. NO SUCH ISSUES OCCUR WHEN IN ANY OTHER GEAR.
Engine, Oct 30, 2020
SEEMS TO BANG INTO GEAR WHEN DRIVING/PICKING UP SPEED. ACTS LIKE ENGINE STUMBLE. HAD PCV VALVE REPLACED UNDER RECALL DUE TO SQUEEKING NOISE. VEHICLE STARTED MAKING SAME NOISE AGAIN AND DOESNT SHIFT CORRECTLY. MECHANIC ADVISED OF INCORRECT CRANK CASE PSI DUE TO PCV VALVE PROBLEM. VEHICLE ONLY HAS 27,000 MILES AND SHOULDNT HAVE THIS PROBLEM.
Power train, Electronic stability control (ESC), Engine, Oct 25, 2020
THE TRACTION CONTROL LIGHT AS WELL AS CHECK ENGINE LIGHT CAME ON. WITH NO PRIOR ISSUES, JUST OUT OF THE BLUE. THE CAR SHAKES WHEN DRIVING. IT HAPPENED 6PM LAST NIGHT, NO ISSUES BEFOREHAND. ITS PARKED OUT FRONT ON THE STREET WHERE I LIVE.
Electrical system, Oct 15, 2020
THE TWO FRONT WINDOWS BOTH STOPPED WORKING WITHIN A YEAR OF HAVING THE CAR. THE READ DRIVER SIDE WINDOW ALSO IS MAKING A SOUND THAT SOON WILL STOP WORKING. THE CAR AT THE TIME HAD LESS THAN 9000 MILES WHEN THEY STOPPED WORKING WITH 98% OF THE TIME ONLY HAVING THE ONE PERSON IN THE VEHICLE (DRIVER). NO KIDS PLAYING AROUND WITH SWITCHES NO CRASHES. BOTH WINDOWS JUST STOPPED WORKING. SOMETHING INSIDE BROKE.
Steering, Electrical system, Other or unspecified, Oct 12, 2020
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