2015 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 252 owner complaints filed for this model year. This is the 5th highest complaint count among 10 Cruze model years with reports.
Of the 2015 reports, 20 involved a crash and 4 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seat belts, front, anchorageDec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Campaign 15V876000 on NHTSA.gov
SteeringJul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Campaign 15V442000 on NHTSA.gov
Parking brakeFeb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Campaign 15V113000 on NHTSA.gov
Representative owner complaints: electronic stability control (esc)
30 reports, newest first. Show all
Electrical system, Electronic stability control (ESC), Apr 1, 2018
I AM HAVING THE ISSUE OF THE NEGATIVE BATTERY CABLE. SPECIAL COVERAGE 14311 WAS NOT ADDED TO MY CAR TO GET THIS REPAIR FIXED! WHILE DRIVING THE MY LINK CONSTANTLY REBOOTS, STABILITY TRACK POPS UP ON THE DASH, HVAC SHUTS OFF TOO
Steering, Electrical system, Electronic stability control (ESC), Apr 3, 2017
INSTRUMENT CLUSTER FLICKERS. THEN RADIO GOES OUT. WARNINGS FOR STABLITRACK, CRUISE CONTROL AND ANTILOCK BRAKES. GAUGES GO DOWN. POWER STEERING GOES OUT AND CAR JERKS SUDDENLY. OCCURS REPEATEDLY WHEN THE CAR HAS BEEN OPERATING ABOUT AN HOUR WITH HIGHWAY SPEEDS AROUND 65MPH.
Electrical system, Other or unspecified, Electronic stability control (ESC), Feb 16, 2017
WHILE DRIVING & IN STOPPED POSITION AT LIGHT THE RADIO WILL INTERMITTENTLY TURN OFF & BACK ON AT ANY GIVEN MOMENT. I JUST PURCHASED THE VEHICLE NOT EVEN 1 1/2 MOS. AGO. THIS HAS BEEN HAPPENING APPROXIMATELY ONCE OR TWICE EVERY WEEK FOR ABOUT 4 WEEKS NOW.I HAVE TRIED TO LOOK FOR SOME SOLUTION TO THIS & HAVE RESEARCHED BUT THERE HAD BEEN VAGUE INFORMATION OR NO ANSWER AT ALL . I HAVE NOTICED THAT IT HAS BEEN AN ONGOING SITUATION THAT HAD BEEN INDICATED IN HERE BUT HAS THERE'S BEEN ANY RESOLUTION TO THE MATTER? I DON'T THINK I SHOULD HAVE TO BE CONCERNED WITH THIS WHOLE EITHER DRIVING OR AT A STOP LIGHT THAT THE ELECTRICAL SYSTEM WILL GO OUT, IF ANY AT ALL. I HOPE SOME KIND OF RESOLUTION OR RECALL WILL BE DONE FOR THIS, TOO ME, A MAJOR PROBLEM.
Vehicle speed control, Electronic stability control (ESC), Nov 29, 2016
WHILE AT A STOP LIGHT, THE CAR STARTED JERKING BACK AND FORTH. TRACTION CONTROL WARNING CAME ON. TOOK TO DEALERSHIP THEY CHANGED OUT BATTERY. NEXT DAY, THE SAME THING HAPPENS; WHILE STOPPED WITH FOOT ON THE BRAKE THE CAR STARTED JERKING BACK AND FORTH. THIS TIME NO TRACTION CONTROL WARNING.
Power train, Electrical system, Electronic stability control (ESC), Mar 12, 2016
CAR IS IN FOR SERVICE FOR 3RD TIME -- INTERMITTENT ELECTRICAL PROBLEM CAUSING LOSS OF TRANSMISSION (I.E. REVS THEN DROPS IN AND OUT OF GEAR); DRIVER DISPLAY WARNINGS INCLUDE SERVICE STABILITRAK, SERVICE POWER STEERING, SERVICE TRANSMISSION. POWER DOOR LOCKS ALSO OPERATE ON THEIR OWN. INSTRUMENT CLUSTER GAUGES WILL DROP TOWARDS THEIR OFF POSITION, THEN RESUME NORMAL POSITION DURING THESE EVENTS. IF THE CAR IS SHUT OFF, SOMETIMES A "NO START" CONDITION WILL OCCUR WHEN THE KEY IS TURNED TO THE START POSITION, GAUGES WILL OPERATE NORMAL EVEN WITH NO START CONDITION. AFTER RAPIDLY CYCLING THE KEY OFF/ON/START POSITION FOR SOMETIMES UP TO 30 TIMES, CAR HAS ALWAYS EVENTUALLY STARTED. SOMETIMES CONDITION HAS CLEARED, OTHER TIMES TRANSMISSION IS STUCK IN A GEAR (3RD FOR PREVIOUS DEALERSHIP VISIT, 4TH FOR CURRENT VISIT) BUT NOT IN A LIMP HOME MODE AS FULL ENGINE POWER IS AVAILABLE. MANUAL SHIFTING IS NOT PERMITTED, "SHIFT DENIED" APPEARING ON THE DRIVER DISPLAY. VERY CONCERNED ABOUT SAFETY AS DEALERSHIP CANNOT GUARANTEE THAT TRANSMISSION WILL NOT DROP INTO LOWER GEAR AT HIGHWAY SPEEDS. IF THE TRANSMISSION WERE TO SUDDENLY DROP INTO 3RD AT 75 MPH WITH NO APPLICATION OF THE BRAKES, THE CAR BEHIND ME MAY NOT BE ABLE TO REACT TO THE SUDDEN DROP IN MY VEHICLE'S SPEED. CONDITION HAS HAPPENED WHEN VEHICLE AND COMPONENTS ARE HOT, SUCH AS AFTER HIGHWAY/CITY DRIVING FOR 2 HOURS.