2015 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 252 owner complaints filed for this model year. This is the 5th highest complaint count among 10 Cruze model years with reports.
Of the 2015 reports, 20 involved a crash and 4 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seat belts, front, anchorageDec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Campaign 15V876000 on NHTSA.gov
SteeringJul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Campaign 15V442000 on NHTSA.gov
Parking brakeFeb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Campaign 15V113000 on NHTSA.gov
Representative owner complaints
252 reports, newest first.
Power train, Feb 3, 2022
Car rolls backwards on any incline. Transmission replaced early on issue continued. Serious safety issue for owners of these vehicle in hilly terrain.
Air bags, Engine, Fuel/propulsion system, Jan 30, 2022, crash
Unknown
Engine, Jan 29, 2022
Leak from passenger side of the engine, next to air items intake,it is a coolant because I see orange color and I put about 6oz every other day
Steering, Engine, Fuel/propulsion system, Dec 4, 2021
Driving the car and suddenly it began to stall, next engine light came on, stability light came on, engine overheating waring came on, radio turned off, ac stopped working, smelling antifreeze, car shakes, power stalls when accellerating, smoke exited the engine, oil leaked and finally car stopped. AAA got car took it to a mechanic and rebuilt whole cylinder head. Now I received a letter from GM stating something wrong with PCV valve, and same thing is happening again same senerio just 4 months after getting fixed.
Other or unspecified, Engine, Fuel/propulsion system, Oct 25, 2021
On many occasions the car would be at a stop and start shaking violently, then it would stall out no matter where I was. The engine light came on so I went to see what it was, at first I thought it was the air filter, changed that, then it was the mass airflow sensor changed that then it started doing it again, then it was the O2 sensor and it worked for a day or 2. Now if the AC is on it shakes violently again and if I am at a stop it still will stall out.
Steering, Oct 6, 2021
Without warning, the mylink display first went black as i was making a left turn and disconnected from bluetooth. Within seconds the steering wheel got really stiff and it almost felt like the whole power shut off from the car but came back to normal within seconds and kept doing this for 3 more times, each lasting maybe 5 seconds. Very scary.
Air bags, Oct 4, 2021, crash
The car was a total loss due to a MVA which involved this car only. The car hydroplaned, it spun and the traction control light was blinking. The front of the car hit the guardrail, spun, and then the back end hit the guardrail. At this point, all the dash lights were blinking and the car dead in the road. The flashers were turned on but due to the car dead, there were no flashers on and the car was stuck in the fast lane of a three lane highway in the dark and pouring rain. The air bags never deployed nor did the seatbelt tighten up. Components that failed: flashers, airbags, seatbelts, etc. Safety: could not alert other drivers that the car was in the road and was almost struck by a tractor trailer and other cars. Problem was reported to the insurance company who claimed it as a total loss. The police were called to the scene of the accident so there is a police report. The traction control warning light lit when the car hydroplaned. All the lights on the dash started flashing when it hit the guardrail, then after that, unsure when the car died and no power. The tow truck driver could not turn the steering wheel when he tried to pull it up the flat bed.
Other or unspecified, Sep 27, 2021
Check engine light came on with radiator emblem showing with message Engine Hot AC Off. Towed to Orr Chevrolet, said it was water outlet bad. Paid $460.00 to repair. I think 2015 cruze should b covered under January 2015 Special Coverage, since water outlet falls under engine coolant leak pertaining to water pump Special Coverage.
Seat belts, Sep 10, 2021, crash
The driver side seat belt did not lock in time like it was supposed to when i got rear ended today, causing my head the hit the steering wheel very very hard. I wouldn't have hit the steering wheel if my seat belt would have locked in place like its supposed to. It has not been confirmed or reproduced by a service center. The car is now being inspected by the police, and the insurance representatives. No warning lamps were on, and there wasn't any kind of messages or any other symptoms prior to the failure.
Visibility/wiper, Sep 8, 2021
The windshield wiper transmission failed on my ‘15 Cruze in the middle of a rain storm caused my Hurricane Ida. The problem has been confirmed by my husband who is a mechanic at a Chevrolet dealership. No warning lamps, messages, or other symptoms of the problem were present prior to the onset of the problem. It had been raining a lot due to Hurricane Ida, the last time I used my wipers they worked fine. When it started raining again I tried to cut my wipers on and only my driver side wiper worked. My passenger side wiper stayed in its downward resting position and did not move or make any noises.
Engine, Aug 13, 2021
Coolant leaking, it bursts one of the hoses, got it fixed and I have taken it to get repaired 4 times and the problem still continues
Air bags, Jul 30, 2021, crash
My car was stopped at the red light in traffic waiting for the light to turn green when my vehicle was rear ended car dashboard registered that the airbags went off along with smell of the airbag ignition powder however no airbags actually were released
Electrical system, Apr 29, 2021
THE CAR IS SLOWLY START TO NOT TO CRANK AND THE RADIO WILL GO OUT TO I WILL HEAR A HISSING SOUND LIKE SOMETHING EXPLODE THE MECHNICAL TOLD ME THIS AN ISSUE CHEVY HAVE BEEN DEALING WITH ALOT RECENTLY HOWEVER THERE IS NO RECALL FOR THAT AND IT SHOULD
Electrical system, Apr 5, 2021
I AM LEASING THIS CAR USED. THERE IS PROOF FROM PREVIOUS OWNER HIS TROUBLE WITH DRIVER WINDOW STOPS WORKING DUE TO MOTOR INSIDE WINDOW OR UNLINKING. HE HAS A RECEIPT OF REPLACING THIS AND I HAVE REPLACED 3 MORE TIMES THEY DEALER PARTS AND EVERYTHING AND IT HAS STOPPED WORKING AGAIN. THE LAST ONE ALMOST STARTED ON FIRE INSIDE MY DOOR. IT HAPPENS WHENEVER I USE THE WINDOW WHETHER BEING PARKED OR DRIVING.
Visibility/wiper, Mar 24, 2021
I WAS DRIVING TO WORK, ON I-95, AND IT WAS RAINING HARD ENOUGH FOR ME TO HAVE MY WIPERS MOVING CONSTANTLY. OUT OF NOWHERE, THE DRIVER SIDE WIPER JUST STOPPED WORKING. IT WENT UP, BUT IT NEVER CAME BACK DOWN.
Power train, Engine, Fuel/propulsion system, Mar 22, 2021
BOUGHT 2015 CRUZE LT USED IN 2017 FROM LHM USED CAR SUPERMARKET. 3 MONTHS LATER I'M RETURNING TO DEALERSHIP AS THERE IS A LARGE QUANTITY OF DEXCOOL ON THE GROUND. STILL UNDER WARRANTY THEY REPLACE THE WATER PUMP. 3 MONTHS LATER AND THE VEHICLE STARTS SHAKING AND SHUDDERING WHILE AT STOP LIGHTS LOOSES POWER AND EVEN STALLS ON THE HIGHWAY. TOOK IT TO MECHANIC OUTSIDE THE LHM PERVIEW AND MECHANIC STATED: LEAKING COOLANT ON TRANSMISSION HOUSING AND POOLING THERE DRAIN PLUG STRIPPED OUT CAUSING MASSIVE OIL LEAK AND PCV BAD NEEDS REPLACED. THE NEW MECHANIC REPLACED THE OIL PAN AND GAVE ESTIMATES FOR THE PARTS AND LABOR FOR THE PCV AND THE COOLANT LEAK. NOW DON'T GET ME WRONG I LOVE MY CRUZE BUT I WAS TOLD ID BE CLOSE TO WHAT I OWE ON THE CAR TO REPAIR IT AS CHEVROLET WILL NOT DO A RECALL ON THE MASSIVE ISSUE PARTS, THERE IS ONLY 59,213 MILES ON THE VEHICLE. SOMEONE FROM CHEVROLET NEEDS TO LOOK INTO THIS AND EITHER FIX THE ISSUE OR MAKE SOME SORT OF RECOMPENSE FOR THOSE WHO ARE HAVING THE SAME ISSUE AS I AM.
Power train, Engine, Mar 7, 2021
THE OIL PAN KEEPS LEAKING. ANTIFREEZE WON'T HOLD
Power train, Feb 17, 2021
TO WHOM EVER IT CONCERNS TO, I HAVE AN ISSUE WITH MY OIL PAN DRAIN PLUG BEING STRIPPED O MY 2015 CHEVROLET CRUZE. EVERY SINCE I BOUGHT MY CHEVROLET CRUZE TO GET OIL CHANGES THE PROBLEMS ALWAYS ARISES.I'VE LOOKED AT DIFFERENT FORUMS AND LOOK AT YOUTUBE VIDEOS TO SEE IF OTHERS ALSO HAVE SIMILAR PROBLEMS WITH THE OIL PAN DRAIN PLUG BEING STRIPPED. THERE OTHERS THAT HAVE THE SAME PROBLEM WITH THAT PARTICULAR CAR.I LOVE THE CHEVROLET BRAND. I HAVE TWO CHEVY CARS THAT I LOVE WHICH ARE MY IMPALA AND MY CRUZE. I HAD MY IMPALA FOR ALMOST EIGHT YEARS NEVER HAD AN ISSUE WITH THE DRAIN PLUG BEING STRIPPED. I WAS IN MY YARD DAY COMING BACK FROM AN OIL CHANGE AND SAW A PUDDLE OF OIL IN MY FRONT YARD. I TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE IT EXAMINED AND THEY SAID FIX THE PROBLEM. LEFT THE DEALERSHIP AGAIN DROVE OFF NOTICE THAT IT WAS STILL LEAKING. THIS TIME I TOOK IT BACK AGAIN THEY HAD TO GIVE ME AN EXPANDED DRAIN PLUG TO FIX THE ISSUE. THE PROBLEM HAVE BEEN RESOLVED FOR THE MOMENT. IF I WAS AWARE OF THE OIL LEAKING OUT IT COULD HAVE BLOWN MY ENGINE WHICH WOULD'VE CAUSE ME TO LOSE MY CAR. I FEEL THE OIL PAN THAT ARE ON THE CRUZES SHOULD BE DESIGN A CERTAIN WAY SO THE ISSUES WOULDN'T HAVE TO ARISE.
Electrical system, Other or unspecified, Engine, Feb 6, 2021
THE CHECK STABILITRAK LIGHT AND ENGINE LIGHT COMES ON IT LOSES ENGINE POWER WONT GO OVER 3MPH . IT HAS HAPPENED WHILE DRIVING DOWN THE ROAD AT 55MPH ON A BUSY HWY. ALSO MY RADIO SCREEN THAT CONTROLS THE BACKUP CAMERA AND OTHER SETTINGS HAS WENT BLACK. I HAD A MECHANIC RUN DIAGNOSTICS ON IT AND 33 DIFFERENT CODES POPPED UP SO THEY TOLD ME MORE THAN LIKELY IT'S AN ECM ISSUE AND IT HAS TO BE REPAIRED AT THE DEALERSHIP
Engine, Jan 3, 2021
BEEN HAVING TROUBLE WITH THE COOLING SYSTEM, CAR WOULD STALL IN THE MIDDLE OF BUSY HIGHWAY, AND I TOOK IT IN TO FIX AND THEY SAID NOTHING WRONG NOW IT OVER HEATED AND BLEW THE VALVE COVER GASKET I DONT KNOW WHAT TO DO ANYMORE IT IS GETTING EXPENCIVE TO FIX IT IS A LEMON CAR!!!!!MY I BEEN HAVING THIS PROBLEM SINCE 2019
Other or unspecified, Dec 9, 2020
MY CAR HAS BEEN SHAKING, LOW IDLE, WHEN AT A STOP LIGHT I HAVE TO PUT IT IN NEUTRAL AND PUSH GAS PEDAL TO KEEP IT FROM STALING. WHEN LIGHT TURNS GREEN IT WON'T GO EVEN THOUGH I AM PUSHING THE GAS PEDAL. I'M TO SCARED TO DRIVE IT ANYMORE. I HAVE HAD TO GET IT FIXED TOO MANY TIMES TO COUNT.
Steering, Power train, Vehicle speed control, Dec 3, 2020
WHEN THE CARE IS RUNNING IT WILL BEGIN TO LOSE ACCELERATION THIS HAPPENS UNKNOWING TO ME .IT HAS HAPPENED ON THE FREEWAY WHICH IS VERY SCARY AND DANGEROUS
Other or unspecified, Fuel/propulsion system, Nov 23, 2020
HAD TO REPLACE THE CATALYTIC CONVERTER AND MY ENGINE LIGHT CAME BACK ON AND IT'S SHOWING THAT THAT IS STILL AN ISSUE. A MECHANIC TOLD ME THIS HAS BEEN A COMMON ISSUE WITH OTHER CHEVY CRUZE.
Visibility/wiper, Oct 21, 2020
THE WIPER TRANSMISSION BROKE ON THE DRIVER'S SIDE. I CAN LOOK THROUGH THE PLASTIC SHIELD AND SEE IF HAS CAME APART. I HAVE NO DRIVERS WIPER FUNCTION NO MORE. I SEE ONLINE THIS IS A COMMON PROBLEM WITH CRUZES. THE CAR ONLY HAS 54K ON IT. I NOW HAVE TO PAY A $100 DEDUCTIBLE ON MY EXTENDED WARRANTY. THIS SHOULD NEVER HAVE GONE BAD THIS SOON AND SHOULD BE COVERED BY GM. ITS A SAFETLY HAZARD NOT HAVING A WIPER IN RAINING WEATHER WHICH ITAS BEEN RAINING FOR DAYS LATELY.
Electrical system, Electronic stability control (ESC), Oct 8, 2020
STEREO BLINKS ON AND OFF, WHILE DRIVING OR PUTTING THE WINDOWS UP OR DOWN OR EVEN SITTING AT A STOP LIGHT. DASH LIGHTS BELOW THE STEREO BLINK ON AND OFF. STABILI TRACK LIGHT, ABS LIGHT BLINK ON AND OFF. WARNING LIGHTS ON THE DASH FLASH. BLINKERS TURN OFF INTERMITTENTLY. THIS NEEDS TO BE A RECALL!!!!! I'M NOT THE ONLY HAVING ISSUES LIKE THIS. WE DON'T SPEND 1000'S OF DOLLARS FOR GARBAGE. I CAN'T AFFORD TO KEEP FIXING THIS THING!