2015 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 252 owner complaints filed for this model year. This is the 5th highest complaint count among 10 Cruze model years with reports.
Of the 2015 reports, 20 involved a crash and 4 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Seat belts, front, anchorageDec 23, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured September 24, 2014, to May 29, 2015. In the affected vehicles, one of the driver-side seat belt assembly bolts may not be properly tightened.
An insufficiently torqued bolt may prevent the seat belt from holding the required load in a crash, increasing the risk of injury.
GM will notify owners, and dealers will inspect and tighten the bolts, free of charge. The recall began on January 27, 2016 Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15777.
Campaign 15V876000 on NHTSA.gov
SteeringJul 10, 2015
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.
Campaign 15V442000 on NHTSA.gov
Parking brakeFeb 27, 2015
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Cruze vehicles manufactured February 4, 2015, to February 9, 2015. The left-rear or right-rear parking brake cable brackets may not have been properly fastened during the assembly process. As a result, the fastening bolts may back out completely, causing the parking brake bracket to separate and the parking brake to not hold the vehicle in place. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake bracket separates, the parking brake may not hold the vehicle, increasing the risk of a vehicle roll away and a crash.
GM will notify owners, and dealers will inspect the left-rear and right-rear parking brake brackets bolts, tightening them as necessary, free of charge. The recall began in March 24, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15135.
Campaign 15V113000 on NHTSA.gov
Representative owner complaints
252 reports, newest first.
Steering, Electronic stability control (ESC), Engine, Feb 16, 2019
TRIED TWICE, CAR DID NOT START. NO LIGHTS JUST DEAD. TRIED ONCE MORE STARTED, ALL LOOKED OK. DROVE 1/4 MILE ENGINE DIED WITH A CLUNK AND JERK, SERVICE POWER STEERING WARNING CAME ON, THEN SERVICE TRACTION CONTROL WARNING CAME ON. STEERED OFF ROAD (POWER STEERING WAS WORKING) PUT VEHICLE IN PARK, TRIED TO START SEVERAL TIMES. INTERIOR LIGHT CAME ON BUT WOULD NOT START. AFTER SEVERAL MINUTES TRIED AGAIN, STARTED AND CHECK ENGINE LIGHT WAS LIT. DROVE TO HOME AND WHILE IN REVERSE TO PARK, ENGINE DIED AGAIN.
Steering, Feb 8, 2019
WHEN DRIVING ON THE HIGHWAY, OR TURNING THERE WAS A SLIGHT GLITCH OR HESITATION IN STEERING.
Power train, Electrical system, Jan 28, 2019
CHEVROLET AND PONTIAC CANNOT DO A DIAGNOSTIC UNLESS WE PAY THE COST ON WHAT EVER VEHICLE BEING RECALLED. THEY TOLD US TO SCHEDULE A DIAGNOSTIC TEST AND PAY FOR IT AND ANY NECESSARY REPAIRS ALSO. THEY ALSO SAID THE VEHICLES WARRANTIES HAS EXPIRED. SO THE DEFECTS ARE THE CUSTOMERS FAULT FOR PURCHASING THEIR PRODUCTS. THEY HAVE US PENDING FOR AND UNKNOWN REASON. WHEN THEY FIRST CALLED THEY DID MENTION A $500.00 VOUCHER OR A NEW CAR, BUT THAT CAME TO PASS ALSO. SOMEONE NAME .... REGIONAL SUPERVISOR TOLD US THAT, AND IT WAS ALL LIES. WE STILL PENDING....THIS IS A FOLLOW UP CLAIM # 8-4866033982.
Electrical system, Exterior lighting, Electronic stability control (ESC), Jan 22, 2019
MY DASHBOARD LIGHTS BEGIN FLASHING, THE RADIO TURNS OFF, THE BLINKER SOUND STOPS WORKING, THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES FLASH ON THE DASHBOARD. I SAW THIS ISSUE REPORTED IN A GM BULLETIN HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10057574-8899.PDF BUT MY DEALERSHIP SAID MY CAR ISN'T AFFECTED EVEN THOUGH IT IS THAT YEAR, MAKE, AND MODEL AND THE SAME EXACT THINGS ARE HAPPENING. IT HAPPENS WHEN I AM DRIVING, IT STARTED OFF ONCE OR TWICE A TRIP, NOW IT IS CONSTANTLY HAPPENING SO MUCH SO I CANNOT EVEN LISTEN TO MUSIC. IT SEEMS TO HAPPEN MORE OFTEN WHEN I AM IN STOP/GO TRAFFIC.
Other or unspecified, Jan 7, 2019
WHEN STARTING MY VEHICLE THIS MORNING MY CHECK ENGINE LIGHT WAS ON AND MY CAR WAS SPUTTERING WHENOT SITTING AT A LIGHT OR IDLING. WENT TO REPAIR SHOP FOR DUAGNOSIS. CAME UP WITH SEVERAL CODES. P0171- SYSTEM 2 LEAN BANK 1. SECOND CODE P0106 MANIFOLD ABSOLUTE ORESSURE/BAROMETER SENSOR, P0131 02 CIRCUIT LOW VOLTAGE BE S1. P1101 INTAKE AIR FLOW SYSTEM PERFORMANCE LOW. TCS ON. I NEED TO KNOW IF THIS COVERED BY THE VEHICLE WARRANTY.
Power train, Dec 19, 2018
VEHICLE EMITS A HAZARDOUS FUME FROM THE COOLANT RESERVOIR AND ENTERS THE CABIN WHEN HEATER IS USED. THIS IS USUALLY WHEN THE HEATER IS ON PARKED OR DRIVING. USUALLY AFTER THE CAR HAS HEATED UP TO NORMAL STANDARD.
Engine, Dec 10, 2018
TAKATA RECALL. THE PROBLEM IS OUR WATER PUMP. THE CAR ONLY HAS 63,000 MILES ON IT. WE HAD IT FIXED BY A MECHANIC BUT CAN STILL SMELL ANTIFREEZE THE SAME SMELL WHEN THE WATER PUMP WENT OUT AND CHECK ENGINE LIGHT CAME BACK ON. HOPEFULLY YOU PEOPLE CAN FIGURE THIS OUT OR IF THERE ARE MORE COMPLAINTS ABOUT THIS PROBLEM BECAUSE IT COST US A LOT OF MONEY AND HAD TO CANCEL APPOINTMENTS BECAUSE OF IT. THE CAR WAS BEING DRIVEN BY MY WIFE ON THE HIGHWAY WHEN SHE NOTICED SHE DIDN'T HAVE ANY HEAT PULLED INTO A DRIVEWAY AND SAW LOTS OF FLUID AROUND THE ENGINE WITH A STRONG SMELL OF ANTIFREEZE.
Engine, Dec 7, 2018
WHILE DRIVING I NOTICED MY VEHICLE WASN'T GIVING OUT MUCH HEAT, I WAS FREEZING AND I EVEN LET MY CAR HEAT UP BEFORE LEAVING. SOON A WARNING LIGHT CAME ON SAYING "AC OFF DUE TO HIGH ENGINE TEMP" IT WAS THEN I LOOKED AND NOTICED MY TEMPERATURE GAGE AND REALIZED MY CAR WAS OVERHEATING. I GOT IT HOME SHUT IT OFF AND THE FAN WAS STILL GOING. SO I STARTED MY CAR AGAIN, LOOKED AT THE GAGES TO SEE THAT EVERYTHING WAS NORMAL. I PROCEEDED TO TURN MY CAR BACK OFF AND THIS TIME THE FANS TURNED OFF. DOING SOME RESEARCH AND FOUND THAT THERE ARE MANY CASES IN WHICH THIS IS HAPPENING WITH OTHER 2015 MODELS AND ALSO WITHIN 2014 BACK TO 2012. HOPING THIS IS AN ISSUE CHEVY CAN MAKE RIGHT.
Fuel/propulsion system, Oct 16, 2018
A FEW WEEKS AGO MY COUSIN NOTICED A FUEL SMELL IN MY CAR AND I WENT TO GET IT CHECKED OUT AND THERE WAS A PIN HOLE IN MY FUEL LINE WHERE FUEL WAS LEAKING OUT OF.
Electrical system, Electronic stability control (ESC), Oct 16, 2018
WHILE DRIVING ON THE INTERSTATE AROUND 70MPH, THE RADIO AND DASH LIGHTS FLICKERED ON AND OFF, AND THE SERVICE STABILITRAK LIGHT CAME ON THE DASH. IT APPEARS TO BE THE SAME ISSUE AS SB-10057574-8899.
Electrical system, Oct 10, 2018
TL* THE CONTACT OWNS A 2015 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE KEY FOB FELL OUT OF THE IGNITION SWITCH AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS TAKEN TO CHAMPION CHEVROLET OF AVON (183 S COUNTY RD 525 E, AVON, IN 46123, 317-350-1023) WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 108,872.
Air bags, Seat belts, Sep 29, 2018
THE DASH SHOW AIR BAG
Fuel/propulsion system, Sep 24, 2018
WHEN I FILL MY CAR UP WITH FUEL, IT WILL NOT START. IT ACTS AS IF IT IS FLOODED.
Electronic stability control (ESC), Engine, Sep 15, 2018
11/14/17 ' PM CHECK ENGINE LIGHT (CEL) 11/15/17 ' HONDA DEALER REFERRED TO CHEVROLET DEALER DUE TO 'PROPRIETARY CODE' 11/16/17 ' 60191 MILES - CHEVROLET DEALER PERFORMED SUBLET REPAIRS - INTAKE MANIFOLD REPLACEMENT 7/10/18 - 74,958 ' AM STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL MECHANIC PULLED CODE P0300; CYLINDER #3 MISFIRE REPLACED SPARKS PLUGS - CLEANED FUEL INJECTORS PICKED UP CAR IN PM; ROUGH START - NO INDICATOR LIGHTS 7/11 - 75,029 ' PM CEL WHILE CLIMBING HILL MECHANIC PULLED CODE P0299; ENGINE UNDER BOOST & 'MULTIPLE MISFIRES' MECHANIC SUSPECTED WATER IN FUEL, ADDED LUCAS OIL FUEL TREATMENT 7/12 ' AM STARTED ROUGH; STABILITRACK, TRACTION CONTROL, & FLASH CEL 7/16 - 75,086 - DEALER PULLED CODES P0300, U0121, U0100 RECOMMENDED SPARK PLUG REPLACEMENT BUT REPLACED COIL PACK 7/17 ' AM - CEL WHILE CLIMBING HILL DEALER PULLED CODE P0299; ENGINE UNDER BOOST REPLACED TURBO CHARGER, GASKET, SEALS, OIL FEED LINE, CORRECTED COOLANT LEVEL, CLEARED CODES - PERFORMED ROAD TEST 7/18 ' PM PICK-UP - STARTED ROUGH; SERVICE STABILITRACK, TRACTION CONTROL, & CEL 7/19 ' DEALER REPLACED SPARK PLUGS WITH OEM RECOMMENDED BRAND/TYPE - KEPT CAR OVERNIGHT FOR POSSIBLE 'COLD START' ISSUE 7/20 ' CAR READY FOR PICK UP 7/24 ' AM CEL WHILE CLIMBING HILL 7/25 ' AM CEL ON START ' WENT TO DEALER DEALER FOUND CEL NOT ON WHEN LOGGING MILEAGE DEALER KEPT CAR OVERNIGHT TO REPRODUCE PROBLEM 7/26 ' PM PICKED UP CAR 8/16 - STARTED ROUGH IN AM; STABILITRACK, TRACTION CONTROL, & FLASHING CEL CALLED DEALER; ASKED TO BRING CAR IN FOR CODES TO BE PULLED DEALER PULLED CODE P0300; HISTORY OF 186 MISFIRES, AND 'ECM COMMUNICATION TEMPORARILY LOST' 8/30 ' 77094 ' PICKED UP CAR; FAILED TO REPRODUCE ISSUE 9/11 ' 77736 ' HONDA DEALER ADVISED OF OIL LEAK DURING OIL CHANGE 9/14 ' 77960 ' CHEVROLET DEALER REPLACED LEAKING 'OIL RETURN LINE COMING FROM BOTTOM OF TURBO'
Electrical system, Sep 1, 2018
THE CAR JUST CLICKS AND WILL NOT START AND MAYBE 10 MINS LATER IT WILL START. DEALER SAY ELETRIAL IS NOT COVERED UNDER WARRANTY AND THE RECALL FOR THE NEGATIVE BATTERY CABLE IS NOT UNDER MY VIN EVEN THOUGH ALL THE OTHER 2011 TO 2015 CHEVY CRUZES ARE. ALSO 3 WEEKS AGO THE DASH WENT CRAZY AND STABLE CONTROL LIGHT AND ASB CALL CAME ON AND CAR WAS UNCONTROLABLE TO DRIVE TURN OFF AND RESTARTED IT AND THE WAS FINE UNTIL NOW
Air bags, Aug 29, 2018, crash
I WAS REAR ENDED BY A DRIVER TRAVELING OVER 45MPH WHILE I WAS AT A FULL STOP. THIS IMPACT SLAMMED MY VEHICLE INTO THE TRUCK INFRONT OF MINE, AND SHOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. DESPITE THE ONBOARD COMPUTER ALERTING ME THAT THEY HAD, NO AIRBAGS IN THE CAR DEPLOYED. THERE WAS HOWEVER A DISTINCT ODOR AND WHITE POWDER PRESENT, LEADING ME TO BELIEVE THEY MAY HAVE ATTEMPTED TO.
Steering, Aug 23, 2018
STEERING ANGLE SENSOR ELECTRICAL FAILURE. I BACKED OUT OF MY DRIVEWAY; AFTER PUTTING IT IN "DRIVE" THE CAR FISHTAILED AND THE "SERVICE STEERING WHEEL" MESSAGE CAME ON THE DASH. I BROUGHT IT TO SIMPSON CHEVROLET AND THEY DIAGNOSED THE "STEERING ANGLE SENSOR ELECTRICAL FAILURE" AND REPLACED THE STEERING ANGLE SENSOR. THEY STATED THAT THE CAR WAS UNSAFE TO DRIVE.
Engine, Aug 15, 2018
CAR JERKS AND SHAKES DUE TO ENGINE MALFUNCTION. ENGINE HAS A MANAFUCTERS CRACK AND IT SHAKES WHILE STATIONARY AND MOVING
Power train, Aug 14, 2018
COOLING SYSTEM CONTINUES TO LEAK AFTER BEING REPLACED FOR THE THIRD TIME NOW. THE CAR DOES NOT RETAIN COOLANT OR WATER TO KEEP THE ENGINE FROM OVERHEATING. THE CAR WILL OVERHEAT IF IT DOESN'T HAVE COOLANT OR WATER. I HAVE TO FILL THE RESERVOIR EACH TIME BEFORE DRIVING AND WHEN DRIVING I AM LIMITED TO ABOUT 8 HOURS WITHOUT THE AIR CONDITION ON.
Engine, Aug 13, 2018
TAKATA RECALL. I HAVE A CONCERN THAT CHEVY CRUZE MIGHT HAVE AN ISSUE WITH THE TURBO OF THE VEHICLE. MY CAR IS 3 YEARS OLD AND HAS NOW EXPERIENCED A TURBO ISSUE. I PERSONALLY KNOW OF 2 OTHER VEHICLE OWNERS WITHIN MY AREA THAT IS CURRENTLY GOING THROUGH THE SAME ISSUE.
Power train, Engine, Aug 10, 2018
WATER PUMP FAILURE. THE RECALL ON THE CRUZE IS FOR THE YEARS PRIOR AND STILL AN ISSUE FOR THE 2015 MODEL.
Electrical system, Jul 20, 2018
VEHICLE WENT IN FOR RECALL (15594: EMISSIONS RECALL ' NOX POSITION 1 SENSOR REPLACEMENT ' 2014-2015 CHEVROLET CRUZE) THEY REPLACED THE PART AND 13 MONTHS AFTER THE PART FAILED AGAIN. THE ENGINE LIGHT WENT ON. THE MANUFACTURER SHOULD BE RESPONSIBLE FOR ONCE AGAIN ANOTHER FAULTY PART. VEHICLE IS STILL AT THE DEALERSHIP AND THEY SAID THAT IT IS 1 MONTH OVER THE WARRANTY.
Engine, Jul 5, 2018
WHEN DRIVING MY 2015 CHEVY CRUZE DOWN THE HIGHWAY I NOTICED THAT THE TEMPERATURE OF THE CAR WAS GOING UP PAST THE NORMAL POINT AND THAT THE HEATER WAS NO LONGER WORKING. ABOUT 5 MINUTES LATER THE DISPLAY SAID "A/C TURNED OFF DUE TO EXCESSIVE ENGINE HEAT" AND THEN THE CAR PROCEEDED TO GO INTO "LIMP" MODE WHERE IT COULD NO LONGER BE DRIVEN AND TOLD ME TO PULL OVER AND ALLOW IT TO IDLE. AFTER A MINUTE OR TWO WITH THE ENGINE TEMPERATURE NOT GOING DOWN, I TURNED OFF THE CAR AND HAD IT TOWED TO A GM CERTIFIED MECHANIC WHO REPORTED THAT THE WATER PUMP HAD GONE OUT AND THAT THE CAR HAD BEEN LEAKING COOLANT.
Steering, Jul 4, 2018
WHEN YOU ARE DRIVING OR YOU ARE DRIVING THE VEHICLE, YOU CAN PLAY A GAME ON THE STEERING WHEEL WHEN YOU TURN LEFT OR RIGHT AND YOU FEEL A FEW BLOWS AND THUNDERS THAT ARE REALLY WORRYING BECAUSE I TAKE A LOT OF THE TRACK FOR AND WITH MY CHILDREN IN THE CAR. THANK YOU FOR YOUR ATTENTION
Other or unspecified, Jun 12, 2018
LEAKING COOLANT: THERE ARE MULTIPLE POSTS ONLINE WITH THIS ISSUE YET CHEVROLET IS NOT TAKING RESPONSIBILITY. MY CAR, AND MANY MORE ARE LEAKING COOLANT DAILY. HAS ANYONE LOOKED INTO THIS, OR IS THIS BEING INVESTIGATED? WE SHOULD NOT HAVE TO PAY FOR A DEFECT THEY PRODUCED!