2016 Chevrolet Cruze
Problems, recalls and owner-reported issues
Engine is the leading concern among 250 owner complaints filed for this model year. This is the 6th highest complaint count among 10 Cruze model years with reports.
Of the 2016 reports, 19 involved a crash and 6 involved a fire. 14 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasolineMay 10, 2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel leak, in the presence of an ignition source, increases the risk of a fire.
GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
Campaign 18V304000 on NHTSA.gov
Seats, front assembly, head restraintJan 26, 2017
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
Campaign 17V057000 on NHTSA.gov
Electrical system, ignitionJul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Campaign 16V502000 on NHTSA.gov
Exterior lighting, headlightsJul 1, 2016
General Motors LLC (GM) is recalling certain model year 2016 Cruze vehicles manufactured November 5, 2015, to May 26, 2016. The headlight assemblies are not marked with a three-digit identifier code used to properly aim the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Without the identification code, the headlights may be improperly aimed during service, reducing nighttime visibility and increasing the risk of a crash.
GM will mail owners instructions and adhesive labels, with the correct code, to install on their headlight assemblies. Owners may also bring the vehicle to a GM dealership for any assistance with applying the label, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet Customer Service Department at 1-800-222-1020. GM's number for this recall is 50190.
Campaign 16V498000 on NHTSA.gov
Representative owner complaints: engine
108 reports, newest first. Show all
Engine, Dec 13, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED AND IDLING IN THE DRIVEWAY, IT TURNED OFF ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES EVEN WHEN DRIVING. THE VEHICLE WAS TAKEN TO KNIGHT AUTOMOTIVE INC (383 ROUTE 3, PLATTSBURGH, NY 12901) THREE TIMES WHERE IT WAS DETERMINED THAT THERE WAS COIL FAILURE. THE VEHICLE WAS REPAIRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Power train, Engine, Dec 2, 2019
MY 2016 CHEVROLET CRUZE WITH LESS THAN 90K MILES AT THE TIME WAS RUNNING HOT IN 2018,CAR WAS FIXED BY LOCAL CHEVY DEALERSHIP (_COOLANT JUG LEAK/ WATER HOUSING MADE OF PLASTIC CRACKED AT CLAMP CONNECTION AREA) WAS DIAGNOSTIC. AFTER FEW MONTHS IT STARTED RUNNING HOT AGAIN 2019, DEALERSHIP SAID DIAGNOSIS WAS THERMOSTAT, WATERPUMP, HOSES LEAKING.. AFTER ALL PARTS WAS REPLACED AND DRIVEN FOR COUPLE DAYS CAR DASHBOARD NOTIFICATION SAID A/C OFF/ IDLE ENGINE OVERHEATING. PAID FOR ANOTHER DIAGNOSTIC FROM DEALERSHIP AND NOW THEY ARE SAYING MAYBE A BLOWN HEADGASKET OR CRACKED ENGINE BLOCK DUE TO OVERHEATING.SEEMS AS THOUGH THE DEFECTED/ CHEAP PARTS CAUSED THIS FROM THE BEGINNING AND SHOULD BE RECALLED BEFORE SOMEONE ENGINE BLOW UP FROM OVERHEATING
Other or unspecified, Electronic stability control (ESC), Engine, Nov 12, 2019
I LIVE IN COLORADO, AND EVER TIME ITS COLD IN THE MORNING WHEN I START UP MY CAR IT GIVES ME HARD TIME AND THEN DOES AN ANT THEFT SYSTEM LOCK. WHEN IM HOME, OKAY ITS DURABLE BUT NOW ITS DONE IT WHILE IM DRIVING, AND WHEN I WAS AT THE CAR WASH. COMPLETE LOCK, STEERING WHEEL, KEY IS LOCKED IN THE IGNITION. THIS IS SUPER UNSAFE!! IVE GOTTEN THIS CAR FIXED SOOOOOO MANY TIMES THIS OUTRAGEOUS.
Electrical system, Engine, Fuel/propulsion system, Oct 29, 2019
I PURCHASED A USED VEHICLE FROM ATLANTA LUXURY MOTORS AT KIA SOUTH ON AUGUST 11, 2019. I PURCHASED THIS VEHICLE AS-IS, BUT NO MECHANIC CLAIMS TO HAVE FOUND ANY ISSUES AT THE TIME OF INSPECTION. THE VEHICLE IS A 2016 CHEVROLET CRUZE AND ONLY HAD 70,000 MILES ON IT AT THE TIME OF PURCHASE. ABOUT TWO WEEKS AFTER PURCHASE, THE ENGINE CUT OFF AFTER THE AUTO-STOP INITIATED AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO RESTART THE VEHICLE IN ORDER TO GET OUT OF THE ROAD. SINCE THEN, THE NUMBER OF TIMES THE ENGINE HAS CUT OFF HAS INCREASED IMMENSELY. AS OF OCTOBER 29, 2019, MY ENGINE CUTS OFF ANYTIME THE CAR FALLS INTO AUTO-STOP. TODAY IT HAPPENED EIGHT TIMES DURING ONE FORTY-FIVE MINUTE COMMUTE.
Engine, Oct 15, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE SEIZED. THE CONTACT STATED THAT THE RADIO WAS STILL OPERATING WHEN THE FAILURE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Electrical system, Engine, Oct 14, 2019
WHEN THE VEHICLE GOES INTO AUTO SHUT OFF AT A STOP SIGN OR DURING TRAFFIC JAMS WHERE I AM JUST STOPPED BY MY BRAKE BUT NOT IN PARK IT FAILS TO RESTART AND SHUTS THE ENGINE COMPLETELY OFF. I HAVE TO QUICKLY PUT IT IN PARK AND PRESS THE BUTTON TO START THE ENGINE IN ORDER TO GO.
Engine, Aug 28, 2019
THE VEHICLE OVERHEATS ON A REGULAR BASIS. IT WENT IN FOR SERVICE FOR THIS PROBLEM ON 07-03-19, 05-06-19, 11-21-18 & 09-25-18. THE LAST BILL WAS FOR $2919.60. THE DEALERSHIP WHERE THE SERVICE IS BEING COMPLETED HAS ADVISED THAT THE 2016 CHEVY CRUZE IS VERY WELL KNOWN FOR THIS TYPE OF PROBLEM. THE LAST TIME THE VEHICLE WAS IN FOR SERVICE IT TOOK 49 DAYS FOR THE PROBLEM TO BE FIXED. THE SERVICE DEPARTMENT SAID THAT THE PARTS THAT WERE NEEDED WERE ON BACK ORDER BECAUSE SO MANY CHEVY CRUZE'S HAD THE SAME ISSUE. THIS IS A SAFETY ISSUE BECAUSE THE VEHICLE COULD BREAK DOWN AT ANY TIME AND WE COULD BE IN A VERY REMOTE AREA WITHOUT ANY HELP. THE VEHICLE HAS BEEN WORKED ON FOR THIS PROBLEM AT SANBORN CHEVROLET 1210 S. CHEROKEE LANE, LODI CALIFORNIA 95241-1057. TELEPHONE NUMBER 209-334-5000. IT APPEARS THAT GENERAL MOTORS IS WELL INFORMED ABOUT THIS ISSUE BUT CHOOSES TO PUT THEIR CUSTOMERS AT RISK.
Engine, Aug 11, 2019
WHILE STOPED IN A PARKING LOT, WAITING FOR A PARKING SPOT THE CAR JUST DIED. I HAD TO RESTART THE ENGINE. THIS HAS HAPPENED TWICE. I HAD PLENTY OF GAS.
Electrical system, Engine, Jul 2, 2019
CAR STALLS AT INTERSECTIONS. THE AUTO STOP FEATURE GOES FROM "AUTO STOP" ON THE DASH TO "OFF". PROBLEM OCCURS AS YOU ARE MOVING FOOT OVER FROM BRAKE TO GAS AND CAUSES THE CAR TO TURN OFF. HAVE TO PUT CAR IN PARK AND COMPLETELY RESTART THE ENGINE BY TURNING THE CAR OFF AND THEN BACK ON. TYPICALLY HAPPENS WHEN IN AN INTERSECTION/AT A STOP SIGN AND HAVE TO COME TO A COMPLETE STOP. HAS HAPPENED BEFORE IN MANY SETTINGS- CITY STOP LIGHT, CITY STOP SIGN, HIGHWAY TRAFFIC, HIGHWAY STOP SIGN, ETC. SUPER UNSAFE BECAUSE CAR IS UNABLE TO MOVE AND SHUT OFF IN THE MIDDLE OF THE ROAD FOR ABOUT 10 SECONDS. HAPPENS AT LEAST 1 TIME A DAY. MANY OTHER CHEVROLET CRUZE USERS HAVE BEEN POSTING IN FORUMS THAT IT HAS HAPPENED TO THEM AS WELL. COULD CAUSE ACCIDENTS. MAKES THE DRIVER FEEL UNSAFE AND UNEASY EVERY TIME THEY GET IN THE CAR TO DRIVE BECAUSE THERE IS A FEAR THAT IT WILL STALL OUT/BREAK DOWN AT EVERY INTERSECTION OR STOP THAT IS MADE THROUGHOUT THE DRIVE.
Service brakes, Engine, Jun 24, 2019
MY ENGINE WILL JUST SHUT OFF RANDOMLY, WITH NO WARNING AT ALL. I HAVE TOOK IT INTO DEALER BECASE IT WAS STILL COVERED UNTIL POWERTRAIN, OF COURSE THEY FOUND NOTHING AFTER HAVING MY CAR FOR 4 DAYS. MY CAR SHUTS OFF ON THE HIGHWAY, IN THE MIDDLE OF TRAFFIC, OR WHILE COMING OFF THE HIGHWAY WITH CARS TRAILING BEHIND ME. IT SHUTS OFF SITTING AT RED LIGHTS, WHEN THE AUTO START COMES BACK ON IT NEVER FULLY WILL COME BACK ON, AND JUST COMPLETELY SHUTS OFF. IN WHICH I HAVE TO PUT MY CAR IN PARK AND START THE CAR AGAIN, AND AT TIMES IT DOESN'T START RIGHT AWAY! MY CHECK ENGINE LIGHT HAS BEEN UP, HOWEVER, THE DEALERSHIP AND AN AUTO STORE BOTH PULLED CODES AND NONE HAD ANYTHING TO DO WITH THE ACTUAL ENGINE. THERE IS ALSO A "SERVICE BRAKE ASSIST" WARNING THAT HAS BEEN ON AS WELL. MY BREAKS WORK, BUT YOU HAVE TO PUSH DOWN VERY HARD FOR THEM TO WORK AT 100%. I HAVE 2 CHILDREN, AND AM A SINGLE MOM, THIS IS A HUGE SAFETY CONCERN AND PUTTING ALL OF OUR LIVES AT RISK! NO ONE SEEMS TO KNOW WHAT IS WRONG WITH THE CAR, AND I DON'T WANT ANY OF US TO GET INJURED OR DIE BECAUSE OF THIS ISSUE, BECAUSE SOONER OR LATER SOMEONE WILL.
Power train, Vehicle speed control, Engine, Jun 10, 2019
OVERHEATING, SPEED DROP WHEN I DRIVING, ENGINE MAKE WEIRD NOISE DEALER CAN'T FIX IT THIS IS SAFETY ISSUE
Engine, May 30, 2019
TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT
Engine, Fuel/propulsion system, May 10, 2019
MY 2016 CHEVY CRUZE LIMITED STARTED TO LOSE ACCELERATION AND WOULDN'T GO OVER 40 MILES AN HOUR. NO CODE LIGHTS ARE ON AND NONE DETECTED. SO I DROVE HOME AND PARKED THE CAR AND WAITED UNTIL IT WAS COOLED DOWN AND OPENED THE HOOD TO CHECK MY OIL. I UNSCREWED THE OIL CAP WHERE YOU ADD OIL AND IT COMPLETELY SMELLED LIKE GASOLINE. NOW THE ENGINE IS STARTING TO GO CRAZY AND I AM TAKING IT IN BEFORE IT CATCHES FIRE AND PUTS ME AND ANYONE ELSE IN DANGER.
Engine, Mar 13, 2019
I WENT TO START THE CAR AND IT WOULD NOT START. TRIED A SECOND TIME AND IT STARTED WITH A WARNING THAT IT WAS IN "REDUCED ENGINE POWER". COULD NOT DRIVE THE CAR. PUT IT IN PARK, SHUT IT OFF. TRIED TO START IT AGAIN AND IT STARTED IN FULL ENGINE POWER BUT WITH THE CHECK ENGINE LIGHT ON. IT WAS RECENTLY SERVICED AT DENOOYER CHEVROLET IN KALAMAZOO MICHIGAN DUE TO THE SAME ISSUES, 3 TIMES PRIOR TO THIS. CAR HAS 70,000 MILES ON IT AND DOES NOT SEEM TO BE RELIABLE AT ALL WITH SAME ISSUE OCCURING SHORTLY AFTER "SERVICE/REPAIR". I WANT SOMETHING DONE ABOUT THIS. I DO NOT FEEL SAFE!!
Engine, Mar 7, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHEN DRIVING IN COLD WEATHER, THE TURBO BOOSTER FAILED TO OPERATE. THE CHECK ENGINE INDICATOR ILLUMINATED AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO WALSER POLAR CHEVROLET (612-284-4672, LOCATED AT 1801 COUNTY RD F EAST, WHITE BEAR LAKE, MN 55110) WHERE IT WAS DIAGNOSED THAT DRIVING IN THE COLD TEMPERATURE CAUSED MOISTURE TO FREEZE UP THE TURBO BOOSTER. THE TECHNICIAN STATED THAT THERE WAS NO CURRENT REMEDY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Engine, Mar 6, 2019
THE CAR OVERHEATED AND THERE IS NO COOLANT IN THE TANK AND OIL IS POURING OUT OF THE HEAD GASKET THE CAR ONLY HAS LESS THAN 70K MILES.
Electronic stability control (ESC), Engine, Feb 25, 2019
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING UP A HILL AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND DECELERATED TO 20 MPH. ALSO, THE SERVICE STABILITRAC AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WEIMER CHEVROLET (10355 MT. SAVAGE ROAD NW, CUMBERLAND, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE PISTON FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,800.
Engine, Feb 22, 2019
ENGINE STALLS OUT WHEN TRYING TO ACCELERATE OVER 30MPH AND AFTER 5-10 SECONDS THE ENGINE UNSTALLS AND CAR SHOOTS FORWARD. PROBLEM HAPPENS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS RUNNING. TOOK CAR TO DEALERSHIP FOR WARRANTY SERVICE AND SERVICE ADVISOR SAID THAT HIS 2010 CRUZE HAD THE SAME PROBLEM. SERVICE TECHS COULD NOT DIAGNOSE THE ISSUE AND SAID NOTHING COULD BE DONE TO RESOLVE THE ISSUE
Electrical system, Electronic stability control (ESC), Engine, Feb 16, 2019
I HAVE HAD ISSUES WITH ENGINE LOSING POWER OR STALING WITHOUT WARNING. NO WARNING LIGHTS WILL COME ON BEFORE HAND. I FIRST STARTED EXPERIENCE ISSUE IN JULY 2018, THE ENGINE STALLED AT STOP LIGHT; THE VEHICLE WAS REPAIRED AND RETURNED IN AUGUST. THE ISSUE RETURNED IN OCT, AT THIS TIME IT STALED GOING THREW INTERSECTION WHICH ALMOST RESULTED IN A WRECK. DEC IT LOSS POWER WHILE GOING DOWN HEY I PULLED TO SIDE AND HAD CAR PULLED IN. LAST WEEK IT STALLED WHILE GOING DOWN HIGHWAY HAD NO POWER, I CALLED DEALERSHIP AND CHEVY AND WAS GIVING AN APPOINTMENT TO BRING IT IN. ITIS CURRENTLY IN THE SHOP FOR THE SAME ISSUES. I HAVE MADE SEVERAL COMPLAINTS TO CHEVOLET AND DEALERSHIP WITH NO RESULTS. THE CAR IS BEING SERVICE AT PARIS TEXAS CHEVOLET (903) 784-7446 FOR THE 4TH TIME.
Power train, Engine, Fuel/propulsion system, Jan 3, 2019
CONTINUING ILLUMINATION OF THE "CHECK ENGINE" LIGHT. TIED TO EMISSION SUSPECT MALFUNCTION CODES. HAS BEEN SERVICE FOR THIS PROBLEM AT LEAST FIVE TIMES. REPLACED FUEL INDUCTION SYSTEM, TURBO, FUEL INDUCTION SOLENOID AND OTHER COMPONENTS. STILL NO RESOLUTION. PROBLEM IS MADE KNOWN BY ILLUMINATION OF "CHECK ENGINE" LIGHT WHILE THE CAR IS RUNNING. NO AFTER MARKET PARTS, APPROX 48,000 MILES. THE DEALER SERVICE DEPARTMENT CANNOT SEEM TO CORRECT THE PROBLEM AFTER MULTIPLE TRIES.
Vehicle speed control, Electronic stability control (ESC), Engine, Jul 16, 2018
CODE U0164 :DATA COMMUNICATION WITH THE CLIMATE CONTROL SYSTEM HAS BEEN LOST OR INTERRUPTED. CODE U0155 : DATA COMMUNICATION WITH THE INSTRUMENT PANEL SYSTEM HAS BEEN LOST OR INTERRUPTED. RECEIVED THESE CODES FROM ON STSR TOOK MY VEHICLE TO DEALERSHIP NEXT DAY THEY SAID THEY FOUND NO ERRORS. BUT, I DON'T KNOW HOW NOW WHEN EVER I USE XM SIRIUS RADIO IT ALWAYS SAYS LOST CONNECTION/SIGNAL. ALSO, VEHICLE IS ALWAYS HOT LIKE THE HEATER IS ON WHEN IT'S NOT ON. HAS LOST IN ACCELERATION WHILE DRIVING HIGHWAY AND CITY STREETS BEEN DOING THAT FOR THE LAST MONTH OR 2. ALSO THE DASHBOARD SEEMS TO NOT BE WORKING NO LIGHTS COME ON WHEN FLUIDS ARE NEEDED.
Power train, Electrical system, Engine, Jun 28, 2018
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED ON THE FIRST ATTEMPT. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO HURRICANE CHEVROLET (200 SATURN WAY, HURRICANE, WV 25526, (304) 562-3005) WHERE IT WAS DIAGNOSED THAT THE CONVERTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER AND WAS INFORMED THAT THE WIRE TO WIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS AT THE DEALER AWAITING FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000. *TT *TR
Steering, Electrical system, Engine, May 29, 2018
I WAS DRIVING ON THE HIGHWAY ON MY WAY TO DROP OFF MY DAUGHTER TO THE BABYSITTER WHEN SUDDENLY MY STEERING WHEEL STARTED GETTING HARD AND THE CAR WOULDN'T RUN, I KEPT PUSHING THE GAS PETAL AND NOTHING, MY CAR WASN'T RUNNING. WHEN SUDDENLY THE CHECK ENGINE LIGHT STARTED BLINKING AND THE TRACTION CONTROL LIGHT AS WELL. THE CAR WAS OFF IN THE MIDDLE OF THE FREEWAY, LUCKILY THERE WAS TRAFFIC AND THE CARS WERE BARELY MOVING. UNTIL FINALLY I TURNED IT BACK ON AND CONTINUED DRIVING. THE FOLLOWING DAY WHEN I WAS LEAVING TO GO TO WORK MY CAR FELT HARD AND THE ENGINE WAS SHAKING RIDICULOUSLY AND I'D PUSH ON THE GAS PETAL ON THE CAR AND IT WOULDN'T DRIVE. I HAD TO LEAVE THE CAR AT HOME AND I WASN'T ABLE TO CALL THE DEALER BECAUSE IT WAS CLOSED DUE TO MEMORIAL DAY. MY CAR WON'T GO AND I'M WAITING TO SEE WHAT THE DEALER IS GOING TO TELL ME. KEEPING IN MIND THAT THE CAR WAS BRAND NEW OLDS WHEN I GOT IT OUT OF THE DEALER.
Engine, Fuel/propulsion system, Oct 10, 2017
TL* THE CONTACT OWNS A 2016 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO WALKER CHEVROLET (3940 CAR OTHERS PKWY, FRANKLIN, TN, 37067) WHERE IT WAS DIAGNOSED THAT THE CO2 SENSOR FAILED. THE SENSOR WAS REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO MONTHS LATER, THE FAILURE RECURRED. THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AFTER MULTIPLE ATTEMPTS, THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SECOND LOCAL DEALER (LUCAS CHEVROLET CADILLAC, 101 S JAMES CAMPBELL BLVD, COLUMBIA, TN, 38401). IT WAS DIAGNOSED THAT DUE TO AMBIENT TEMPERATURES OVER 100 DEGREES FAHRENHEIT, VAPOR BUILD-UP WAS IN THE FUEL FEED LINE AND CAUSED THE VEHICLE TO STALL. THE DEALER STATED THAT THERE WAS NO REMEDY EXCEPT HIGHER OCTANE. THE DEALER ALSO RECOMMENDED THAT THE VEHICLE BE KEPT IN COOLER TEMPERATURES AND REFRAIN FROM IDLING. THE FAILURE WAS UNDER BULLETIN PIP5507B. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS
Steering, Electronic stability control (ESC), Engine, Oct 2, 2017
CAR GOES INTO LIMP MODE AFTER WARMS UP AND SAYS SERVICE POWER STEERING AND SERVICE TRACK STABILITY VERY DANGEROUS IN TRAFFIC