2004 Chevrolet Malibu
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,697 owner complaints filed for this model year. This is the highest complaint count among 26 Malibu model years with reports.
Of the 2004 reports, 81 involved a crash and 15 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
SteeringJul 21, 2014
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Campaign 14E044000 on NHTSA.gov
Electrical system, wiringMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Any of the above failure conditions increases the risk of a crash.
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Campaign 14V252000 on NHTSA.gov
Power train, automatic transmissionApr 30, 2014
General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the PARK position, the transmission may not be in PARK. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.
Campaign 14V224000 on NHTSA.gov
Steering, electric power assist systemMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Campaign 14V153000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 28, 2011
TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.
TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
Campaign 11E009000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 19, 2004
SOME OF THESE PASSENGER VEHICLES HAVE AN ELECTRONIC CONTROL UNIT (ECU) THAT MAY CALCULATE A HIGHER THAN ACTUAL VEHICLE SPEED BECAUSE OF AN ERRATIC REAR-WHEEL SPEED SENSOR SIGNAL, AND CAUSE ABS ACTIVATION WHERE IT IS NOT NEEDED OR NEEDED ABS ACTIVATION TO BE EXTENDED DURING BRAKING AS THE VEHICLE SPEED DROPS TO ABOUT 3 MPH.
UNEXPECTED ABS ACTIVIATION COULD INCREASE STOPPING DISTANCE UP TO ABOUT 11 FEET DPENDING ON THE GRADE OF THE ROAD, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ABS CONTROLLER. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V190000 on NHTSA.gov
Seat belts, front, anchorageApr 16, 2004
ON CERTAIN PASSENGER VEHICLES, ANALYSIS OF AN A SIDE IMPACT CRASH TEST CONDUCTED BY THE NHTSA;S NEW CAR ASSESSMENT PROGRAM (NCAP) INDICATED THAT THE OUTBOARD ANCHORAGE OF THE DRIVER'S SEAT BELT COULD DISCONNECT BECAUSE OF CONTACT BETWEEN THE SEAT TRIM AND THE ANCHORAGE CONNECTOR WHEN THE SEAT WAS ADJUSTED TO ITS LOWEST POSITION.
IF THIS OCCURRED IN A CRASH, THE DRIVER COULD RECEIVE GREATER INJURIES.
DEALERS WILL INSERT A RETAINER ON BOTH THE DRIVER'S AND PASSENGER'S BELT ANCHORAGES. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V188000 on NHTSA.gov
Equipment, other, labelsFeb 24, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES THAT WERE NOT EQUIPPED WITH AN ADVANCED OCCUPANT RESTRAINT SYSTEM (AORS) HAVE DRIVER AND PASSENGER SIDE SUN VISORS WITH AORS LABELS. THE AORS LABELS DO NOT INCLUDE STATEMENTS AND THE ILLUSTRATION REQUIRED BY FMVSS NO. 208 FOR VEHICLES WITHOUT AORS.
OWNERS WILL BE SENT REPLACEMENT LABELS WITH INSTRUCTIONS ON HOW TO INSTALL THEM. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V094000 on NHTSA.gov
Representative owner complaints: power train
89 reports, newest first. Show all
Steering, Service brakes, Hydraulic, Power train, Jan 29, 2009
MY 2004 CHEVROLET MALIBU WAS PARKED LEGALLY IN FRONT OF MY HOUSE. THE STREET WAS COVERED WITH BLACK ICE. THE DRIVER OF A 1999 FORD RANGER TRUCK SLIPPED ON THE ICE AND HIT THE FRONT OF MY CAR. HIS AUTO INSURANCE, STATE FARM, PAID FOR A RENTAL CAR FOR 40 DAYS AND PAID $5,338.10 IN BODY REPAIRS, INCLUDING REPLACING THE RADIATOR. HOWEVER, WHEN IT CAME TIME TO PAY $527.18 TO REPLACE THE STEERING SHAFT AND THE GEAR SHIFTER, THEY REFUSED. THE REASON GIVEN WAS THAT THESE PARTS IN THE 2004 CHEVROLET MALIBU HAVE A HISTORY OF WEARING OUT PREMATURELY. THE CAR RAN FINE BEFORE THE ACCIDENT. HOWEVER, AFTER READING THE COMPLAINTS ON YOUR WEB SITE, I WOULD ALSO LIKE TO ADD MY COMPLAINT. I BOUGHT THIS CAR AS A GM CERTIFIED USED VEHICLE ON AUGUST 2, 2007, 17 MONTHS BEFORE THE ACCIDENT. THE CAR HAD 31,720 MILES ON IT WHEN I BOUGHT IT AND 34,517 MILES AT THE TIME OF THE ACCIDENT, A DIFFERENCE OF 2,797 MILES I THINK PEOPLE SHOULD KNOW THAT INSURANCE COMPANIES DO NOT PAY FOR CERTAIN COMPONENTS ON THE 2004 CHEVROLET MALIBU. THIS CAR IS STILL BEING SOLD ALL OVER THE COUNTRY. I FOUND 7 GM CERTIFIED USED VEHICLES, CHEVROLET 2004 MALIBU'S FOR SALE WITHIN A RADIUS OF 250 MILES RANGING IN PRICE FROM $9,500 TO $14,000. PEOPLE THINK THEY ARE SAFE WHEN THEY BUY THESE 2004 MALIBU'S; THEY ARE NOT. IS THERE SOME WAY THEY CAN BE TAKEN OFF THE ROAD? *TR THE INTERMEDIATE SHAFT NEEDED TO BE REPLACED. UPDATED 03/18/09.*JB THE CONSUMER WAS ALSO INFORMED THE BRAKES AND GEAR SHIFT NEEDED TO BE REPLACED. UPDATED 04/09/09. *JB
Power train, Nov 26, 2007
AXLE SEALS BROKEN - LEAKING TRANSMISSION OIL. NO WAY TO CHECK THE LEVEL. *TR
Power train, Aug 22, 2007
ON SATURDAY, AUGUST 18, 2007 MY WIFE AND I WERE TRAVELING AT 60 MPH ALONG A WINDY, HILLY STRETCH OF ROAD. AT THE TOP OF THE THIRD HILL, THE TRANSMISSION DROPPED TO ZERO. AFTER COASTING DOWN THE HILL, I WAS ABLE TO CONTINUE IN FIRST GEAR ONLY. AFTER STOPPING FOR 15 MINUTES, I WAS ABLE TO CONTINUE DRIVING IN LOW GEARS. HOWEVER, IF I TRIED TO ACCELERATE QUICKLY (SUCH AS TO MERGE WITH INTERSTATE TRAFFIC, OR TO MAKE A LEGAL U-TURN) THEN THE TRANSMISSION FAILED AGAIN. ON SUNDAY, AUGUST 19, I TOOK THE VEHICLE TO A SERVICE STATION AND HAD THE TRANSMISSION FLUSHED AND FILLED. MY HOPE WAS TO AVOID ANY MECHANICAL PROBLEMS. HOWEVER, THIS SERVICE DID NOT RESOLVE THE PROBLEM. ON TUESDAY, AUGUST 21, I TOOK THE VEHICLE TO MY LOCAL CHEVY DEALER WHO TOLD ME THE CLUTCH WAS COMPLETELY BURNED OUT. THEY ASKED ME WHY I WAITED SO LONG TO HAVE THE TRANSMISSION SERVICED. I POINTED OUT TO THEM THAT THE OWNER'S MANUAL STATES THAT IT IS A "MAINTENANCE FREE" TRANSMISSION THAT SHOULD NEVER NEED SERVICING. *TR
Power train, Exterior lighting, Visibility, Vehicle speed control, Seats, Equipment, Steering, Mar 15, 2007
2004 MALIBU CUSTOMER HAS HAD PROBLEMS WITH LOSS OF ELECTRIC POWER STEERING AND WANTS OUT OF THE LEASE WITHOUT PENALTY**CC THE RADIO WAS INOPERATIVE, THE CRUISE CONTROL WAS INOPERATIVE AT TIMES, IT WOULD TURN OFF, BUT NOT ENGAGE. THE PCM WAS REPLACED. THE PASSENGER SIDE DIRECTIONAL LIGHTS AND BRAKE LIGHTS WERE INOPERATIVE. THE DEALER REPLACED THE BULBS. THE HEATED SEATS CAME ON BY THEMSELVES. THE INTERMEDIATE SHAFT WAS REPLACED, BECAUSE THE CONSUMER STATED THERE WAS A NOISE WHEN TURNING THE STEERING WHEEL. THE TRANSMISSION COOLING LINES WERE LEAKING, THE REAR DEFOGGER ON THE PASSENGER SIDE WAS INOPERATIVE. WHEN THE WINDSHIELD WIPERS WERE ON INTERMITTENT, THEY WOULD GO FULL SPEED BY THEMSELVES. *JB
Power train, Jan 16, 2007
TL* - THE CONTACT HAS A 2004 CHEVROLET MALIBU LS. THE CONTACT STATED THAT WHEN SHE TURNED THE IGNITION ON THE ENHANCED TRACTION SYSTEM WARNING LIGHT, THE ENGINE LIGHT, AND THE SERVICE LIGHT CAME ON. THE CAR WOULD START AND ALL OF THE DASHBOARD FEATURES WOULD WORK, BUT THE CAR WOULD NOT SHIFT INTO THE REVERSE OR DRIVE GEARS. THE CONTACT STATED SHE COULD PUT THE CAR IN THE DRIVE GEAR AND IT WOULD NOT DRIVE. THE CAR BEGAN TO JERK AND SHAKE WITHOUT THE CONTACT ADDING PRESSURE TO THE ACCELERATOR PEDAL, AND THE RPM LEVEL INCREASED. THE CONTACT STATED THAT THE VEHICLE HAS NEVER DONE THIS BEFORE. THE WEATHER WAS REALLY COLD AND THERE WERE SNOW FLURRIES, BUT NO ACCUMULATION.
Power train, Jun 23, 2006
DT*: THE CONTACT STATED THAT THE FRONT AXLE SEALS WERE LEAKING. THE ISSUE HAS GRADUALLY WORSENED. NEW AXLE SEALS WERE INSTALLED ON THE VEHICLE BUT THE PROBLEM IS STILL PERSISTS. . *AK
Power train, Mar 3, 2006
2004 MALIBU MAXX - AFTER CAR TURNED 25,000 MILES, WOULD START TO BE SLUGGISH UPON SLOW ACCELERATION BETWEEN 35 - 40 MPH. HAPPENING MORE AND MORE FREQUENTLY AS CAR APPROACH 30,000 MILES. LEFT VEHICLE WITH DEALERSHIP IN FEBRUARY 06. PROBLEM WAS IN THE TRANSMISSION. THE 3-4 VALVES WERE BURNED, AS WAS THE BAN, AND THE TRANSMISSION FLUID. *JB
Steering, Service brakes, Hydraulic, Power train, Feb 10, 2006
STEERING WHEEL SHAKES ALL BY ITSELF AND WAS REPLACED BY DEALER. NOW THERE IS A CLUNKING NOISE WHEN TURNING THE WHEEL. FRONT ROTORS WARPED, REPLACED BY DEALER, NOW WARPED AGAIN. FRONT AXLE SEAL LEAKING ON EXHAUST, REPLACED BY DEALER, NOW LEAKING AGAIN CAUSING A FOUL OIL BURNING SMELL IN THE CAR. *NM
Power train, May 10, 2005
LOSS OF POWER STEERING. RECALL #4050 POWER STEERING ASSIST. IT I NVOLVES REPLACEMENT OF STEERING COLLMN W/MOVABLE PEDALS V1185.
Steering, Power train, Structure, Jan 7, 2005, crash
VEHICLE EXPERIENCED STEERING AND TRANSMISSION PROBLEMS. THE STEERING WENT OUT, FORCING THE VEHICLE TO THE RIGHT SIDE OF THE ROAD AND INTO AN EMBANKMENT. CONSUMER HAD THE VEHICLE TOWED TO A SERVICE CENTER. TRANSMISSION WILL NOT ENGAGE INTO THE INTERLOCK. IF GOING INTO REVERSE AND CHANGING INTO DRIVE IT WAS DIFFICULT TO CONTROL VEHICLE. CONSUMER MUST USE ABOUT 45 LBS OF PRESSURE TO GET THE GEAR SHIFT TO OPERATE SMOOTHLY. ALSO, VEHICLE WAS HAVING BRAKE PROBLEMS. CONSUMER WAS DRIVING ON AN OFF RAMP AND APPLIED THE BRAKES DOWN TO THE FLOOR. VEHICLE SLOWED DOWN BUT DID NOT STOP COMPLETELY. CONSUMER CONTACTED THE MANUFACTURER AND THE DEALERSHIP, WHO TOLD THE CONSUMER THAT THERE WAS A BRAKE RECALL, AND THAT THE BRAKE PROBLEM WAS ELECTRICAL. THE BRAKES WERE ELECTRONICALLY PROGRAMMED CONTROLLED. *AK RECALL CAMPAIGN; 04V190000. SUMMARY: SOME OF THESE PASSENGER VEHICLES HAVE AN ELECTRONIC CONTROL UNIT (ECU) THAT MAY CALCULATE A HIGHER THAN ACTUAL VEHICLE SPEED BECAUSE OF AN ERRATIC REAR-WHEEL SPEED SENSOR SIGNAL, AND CAUSE ABS ACTIVATION WHERE IT IS NOT NEEDED OR NEEDED ABS ACTIVATION TO BE EXTENDED DURING BRAKING AS THE VEHICLE SPEED DROPS TO ABOUT 3 MPH. THE TRUNK RELEASE BUTTON ON THE DRIVERS DOOR CAME APART. THE SHIFTER HANDLE BROKE. THE BRAKE PEDAL WENT TO THE FLOOR AFTER BEING IN TRAFFIC. *TC
Steering, Power train, Electrical system, Exterior lighting, Nov 11, 2004
I HAVE HAD MANY PROBLEMS WITH MY 04 MALIBU. ROUGH IDLE, POWER STEERING FALIURE MANY TIMES TOOK TO DEALER 3 TIMES COULD NOT DUPLICATE, BROUGHT IN WITH POWER STEERING OUT AT IT WAS DUPLICATED, BUT COULD NOT FIGURE OUT FOR A WHILE TOLD ME TO CONTINUE TO DRIVE, NO SAFETY FACTOR.FINALLY THOUGHT THEY FIGURED OUT PUT IN A NEW STEERING COLUMN, 9,000 MILES LATER BACK TO HAVING PROBLEMS WITH POWER STEERING. ALSO PROBLEMS WITH HARD SHIFTING,AND ALSO WITH IGNITION STICKING OR CONTINUING TO TURN OVER AFTER LEETING GO OF THE KEY. I WOULD NOT RECOMEND THIS CAR TO ANYONE AND THEY SHOULD ALL BE CRUSHED.MY WIFE IS TERRIFIED OF THE CAR AND WILL NOT DRIVE.CAR IS AT DEALER RIGHT NOW WE ARE DRIVING A LOANER. *JB EA04018_CAT
Power train, Nov 4, 2004
I BOUGHT A MALIBU MAXX IN JULY 2004 BRAND NEW WITH 30 MILES ON IT THE SECOND DAY I HAD IT I HEARD A NOISE FRON THE FRONT END TOOK IT BACK TO TAYLOR CHEVROLET IN TAYLOR MICHIGAN SERVICE ADVIROR RODE WITH ME HEARD IT ALSO WROTE ON WORK ORDER NOISE COMING FORM POSSIBLE TRNSMISSION I HAVE DRIVEN 3 MAXX OTHER THAN MY OWN NO NOSIE ALSO A RATTLING NOISE IN THE INSIDE WHILE DRIVING WHEN SUNROOF IS OPEN NO NOISE BUT WHEN IT IS CLOSED RATTLING NOISE ALL THE TIME THIS HAS BEEN A ON GOING PROBLEM WITH THIS CAR HAVE DISCUSSED A POSSIBLE RETURN TO GET ANOTHER CAR EVERYONE HAS REFUSED I HAVE TAKED WITH ALLEN SIVER WHO IS THE GM AT TAYLOR CHEVROLET AND JIM AUTHUR WHO IS THE SEVERICE MANAGER NOTHING I WILL NEVER BY ANOTHER GM PRODUCT WHEN YOU LOOKING TO BUY EVERYONE IS IN YOUR FACE BUT WHEN SOMETHING GOES WRONG YOU GET NO ATTENTION THEY ARE JUST OUT TO SELL NOT SERVICE.*AK
Fuel system, Other, Power train, Vehicle speed control, Oct 30, 2004
A FEW DAYS AFTER PURCHASING THE CAR NEW, THE "CHECK GAS CAP" WARNING STARTED DISPLAYING. THE DEALER DIAGNOSED THE PROBLEM AS A CRACKED CARBON CANISTER, AND AFTER A FEW WEEKS, THE PART CAME IN AND THE DEALER INSTALLED IT, FIXING THE PROBLEM. AT THE SAME TIME, THERE WAS A MOANING NOISE COMING FROM THE DRIVETRAIN UNDER ACCELERATION. THE DEALER FOUND A SERVICE ADVISORY ABOUT A DEFECTIVE CHAIN SPROCKET IN THE TRANSMISSION, ORDERED THE PARTS, AND WHEN THEY CAME IN, TOOK THE TRANSMISSION APART AND INSTALLED THE NEW PARTS. THIS APPARENTLY SOLVED THE NOISE PROBLEM. THE NEXT TIME THE CAR WAS DRIVEN AFTER TAKING IT HOME, THE TRANSMISSION QUIT WORKING. THE ENGINE SPED UP, BUT THE TRANSMISSION DID NOT PULL. I AM WAITING FOR THE DEALERSHIP TO OPEN TO REPORT THIS LATEST PROBLEM. THERE WERE ALSO MINOR PROBLEMS WITH CRUISE CONTROL DISENGAGEMENT AND TRANSMISSION SHIFTING WHICH THE DEALER COULD NOT DUPLICATE. THIS HAS ALL OCCURRED IN THE FIRST TWO MONTHS OF OWNERSHIP. *JB
Steering, Power train, Mar 13, 2004
POWER STEERING HAS FAILED ON 3 SEPARATE OCCASIONS. THE FIRST TIME, THE DEALER REPLACED THE CAM SENSOR IN THE TRANSMISSION. THE POWER STEERING FAILED AGAIN 5 DAYS LATER. THE CAR IS STILL AT THE DEALERSHIP, THEY ARE TRYING TO FIGURE OUT WHAT IS WRONG.*AK PE04031_CAT CALL NOTES: BACKED CAR OUT OF GARAGE. STEERING WAS DIFFICULT. SAW 'POWER STEERING' ON DISPLAY. TURNED CAR OFF AND RESTARTED, BUT NO POWER STEERING. DROVE CAR TO DEALERSHIP, WHO COULD NOT DUPLICATE CONDITION, BUT THEY DID REPLACE CAM SENSOR. AFTER ABOUT 4 DAYS, DRIVER WAS BACKING OUT OF GARAGE AND SAME SITUATION HAPPENED AGAIN. SHUT OFF CAR AND CALLED DLR. HAD A COMMITMENT SO HE DROVE CAR WITHOUT POWER STEERING. AFTER FINISHING COMMITMENT RESTARTED CAR AND POWER STEERING WORKED. BROUGHT TO DEALER, WHO KEPT CAR FOR 4-5 DAYS AND REPLACED STEERING COLUMN ASSEMBLY. AS HE WAS DRIVING CAR OUT OF DEALERSHIP, FELT CAR PULLING TO LEFT, BUT NEEDED CAR SO HE DROVE CAR AND BROUGHT BACK AFTER FINISHING COMMITMENT. DEALERSHIP KEPT CAR FOR 7 DAYS, CALIBRATED STEERING, BUT DID NOT REPLACE ANY PARTS. DRIVER JUST PICKED UP CAR AND THINGS SEEMED OK. CAT 3/25/04 NO CRASH OR INJURIES PER CONSUMER CALL ON 3/30/04 CAT