2004 Chevrolet Malibu
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,697 owner complaints filed for this model year. This is the highest complaint count among 26 Malibu model years with reports.
Of the 2004 reports, 81 involved a crash and 15 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
SteeringJul 21, 2014
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Campaign 14E044000 on NHTSA.gov
Electrical system, wiringMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Any of the above failure conditions increases the risk of a crash.
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Campaign 14V252000 on NHTSA.gov
Power train, automatic transmissionApr 30, 2014
General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the PARK position, the transmission may not be in PARK. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.
Campaign 14V224000 on NHTSA.gov
Steering, electric power assist systemMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Campaign 14V153000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 28, 2011
TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.
TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
Campaign 11E009000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 19, 2004
SOME OF THESE PASSENGER VEHICLES HAVE AN ELECTRONIC CONTROL UNIT (ECU) THAT MAY CALCULATE A HIGHER THAN ACTUAL VEHICLE SPEED BECAUSE OF AN ERRATIC REAR-WHEEL SPEED SENSOR SIGNAL, AND CAUSE ABS ACTIVATION WHERE IT IS NOT NEEDED OR NEEDED ABS ACTIVATION TO BE EXTENDED DURING BRAKING AS THE VEHICLE SPEED DROPS TO ABOUT 3 MPH.
UNEXPECTED ABS ACTIVIATION COULD INCREASE STOPPING DISTANCE UP TO ABOUT 11 FEET DPENDING ON THE GRADE OF THE ROAD, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ABS CONTROLLER. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V190000 on NHTSA.gov
Seat belts, front, anchorageApr 16, 2004
ON CERTAIN PASSENGER VEHICLES, ANALYSIS OF AN A SIDE IMPACT CRASH TEST CONDUCTED BY THE NHTSA;S NEW CAR ASSESSMENT PROGRAM (NCAP) INDICATED THAT THE OUTBOARD ANCHORAGE OF THE DRIVER'S SEAT BELT COULD DISCONNECT BECAUSE OF CONTACT BETWEEN THE SEAT TRIM AND THE ANCHORAGE CONNECTOR WHEN THE SEAT WAS ADJUSTED TO ITS LOWEST POSITION.
IF THIS OCCURRED IN A CRASH, THE DRIVER COULD RECEIVE GREATER INJURIES.
DEALERS WILL INSERT A RETAINER ON BOTH THE DRIVER'S AND PASSENGER'S BELT ANCHORAGES. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V188000 on NHTSA.gov
Equipment, other, labelsFeb 24, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES THAT WERE NOT EQUIPPED WITH AN ADVANCED OCCUPANT RESTRAINT SYSTEM (AORS) HAVE DRIVER AND PASSENGER SIDE SUN VISORS WITH AORS LABELS. THE AORS LABELS DO NOT INCLUDE STATEMENTS AND THE ILLUSTRATION REQUIRED BY FMVSS NO. 208 FOR VEHICLES WITHOUT AORS.
OWNERS WILL BE SENT REPLACEMENT LABELS WITH INSTRUCTIONS ON HOW TO INSTALL THEM. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V094000 on NHTSA.gov
Representative owner complaints: steering
1,073 reports, newest first. Show all
Steering, Apr 26, 2015
WHEN COMING TO A STOP, I WENT TO MAKE A RIGHT HAND TURN WHEN A SIGNAL AND A DASH LIGHT WENT OFF AND THE POWER STEERING JUST WENT OUT, NO PREVIOUS WARNING. I HAD THE CAR TOWED AND WHEN IT WAS HOOKED UP TO HAVE THE DIAGNOSIS DONE, THE POWER STEERING JUST RESET ITSELF. HOWEVER IT WAS NOTED THAT THERE WAS A RECALL FOR THE POWER STEERING AND I SHOULD TAKE IT TO A DEALER. I WAS CHARGED $44.99 FOR THAT INFORMATION. I TOOK THE CAR INTO THE DEALER NEAR ME ABOUT A WEEK LATER WHICH WAS THE VERY FIRST APPOINTMENT I COULD MAKE. THERE WERE ACTUALLY 3 EXISTING RECALLS (TWO UNRELATED) ON MY CAR AND ALL THREE WERE ADDRESSED ON MARCH 24. I LEFT BELIEVING THAT MY CAR WAS NOW FIXED AND SAFE TO DRIVE. ON APRIL 16TH I DROVE OVER 30 MILES ONE WAY FROM MY HOME WITH THE FALSE SENSE OF SECURITY BECAUSE ON APRIL 18, THE POWER STEERING JUST WENT OUT, AGAIN WHEN MAKING A RIGHT TURN. I TOOK THE CAR BACK ON APRIL 20 AND AFTER CHARGING ME $59.50, (THEY WERE GOING TO CHARGE ME $118!!!) I WAS TOLD THE ISSUE WAS "UNRELATED TO THE RECALL" AND WAS NOT COVERED. I DID NOT HAVE IT FIXED DUE TO THE HIGH COST (QUOTE OF $889.ESTIMATED) AND I FEEL STRONGLY THAT IT IS ALL RELATED! MY PERSONAL MECHANIC RECOMMENDED I REPORT THE ISSUE TO GM AND FEELS THAT GM SHOULD FIX THE POWER STEERING ISSUES. THE RECALL ISSUE CAUSED A "TRICKLE DOWN EFFECT" WITH THE WHOLE STEERING COLUMN. HE IS WILLING TO FIX THE CAR BUT NOTED THAT IF HE DOES I WOULD HAVE NO RECOURSE WITH GM AND THAT I SHOULD TRY GETTING IT COVERED BEFORE HE DOES ANYTHING TO THE CAR. NOW, NOT ONLY IS IT EXTREMELY DIFFICULT TO DRIVE, IT IS UNSAFE. NOT DRIVING THE CAR AS IT CAN CAUSE A MAJOR ACCIDENT WHERE EITHER MYSELF OR SOMEONE ELSE COULD BE INJURED OR KILLED AND CAUSE EXTENSIVE PROPERTY DAMAGE. I DON'T HAVE THE FUNDS TO FIX IT, A CAR TO GET TO WORK AND I AM MAKING PAYMENTS AND PAYING INSURANCE ON A CAR THAT IS NOT SAFE TO DRIVE. *TR
Steering, Apr 1, 2015, crash
VEHICLE WAS RECALLED IN GM POWER STEERING RECALL . CAR STILL HAS THE SAME PROBLEM AFTER BEING FIXED BY DEALER . CONTACTED CHEVY AND THEY ARE UNCOOPERATIVE AT BEST . *TR
Steering, Mar 22, 2015
I'VE HAD LOTS OF PROBLEMS WITH THE POWER STEERING GOING OUT ON MY 2004 CHEVROLET MALIBU. I CALLED GM MANY TIMES ASKING IF THERE WERE ANY TYPE OF RECALLS. THERE WERE NONE. HAD POWER STEERING FIXED AT MY COST. SEVERAL YEARS LATER I RECEIVED RECALLS ABOUT THE POWER STEERING ON MY 2004 CHEVROLET MALIBU. TWO MONTHS AGO I TOOK MY VEHICLE TO A GM DEALERSHIP TO BE CHECKED. THE POWER STEERING PARTS WERE REPLACED. TODAY I WAS ALMOST IN AN ACCIDENT DUE TO THE POWER STEERING GOING OUT IN MY CAR AGAIN. THIS TIME IT WAS WORSE THAN EVER BEFORE. TODAY THE POWER STEERING NOT ONLY LOCKED UP, BUT THEN THE STEERING WHEEL POPPED BACK IN THE OPPOSITE DIRECTION WITH FORCE AND A LOUD NOISE. HAD TO HAVE VEHICLE TOWED HOME BECAUSE IT WAS ON A SUNDAY AND NOW GOING TO HAVE TO HAVE IT TOWED BACK TO THE DEALERSHIP ON MONDAY. FOR 4 YEARS I'VE HAD NOTHING BUT TROUBLE WITH MY POWER STEERING. VERY DANGEROUS AND SCARY, ESPECIALLY WHEN YOU HAVE GRANDCHILDREN IN THE CAR!!! *TR
Steering, Mar 19, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL INDEPENDENTLY TURNED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING BOX ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY BEEN TAKEN TO THE DEALER MULTIPLE TIMES AND THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Steering, Mar 2, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME STIFF AND POWER STEERING WAS LOST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 98,000.
Steering, Power train, Feb 26, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V224000 (POWERTRAIN) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Feb 24, 2015
2004 CHEVROLET MALIBU. CONSUMER REQUESTS REIMBURSEMENT FOR STEERING COLUMN RECALL NOTICE REPAIRS. *SMD THE INTERMEDIATE SHAFT AND RACK AND PINION WERE REPLACED. *JB
Steering, Feb 23, 2015
I LOST POWER STEERING AND GOT A MESSAGE IN THE DRIVER INFORMATION CENTER TELLING ME THAT THERE WAS A PROBLEM WITH THE POWER STEERING. I WAS DRIVING ON ROUTE 1 IN NEW JERSEY AND GOING ABOUT 45-50 MPH. I PULLED OFF THE ROAD AND RESTARTED THE CAR, HOPING IT WAS JUST AN ELECTRONIC GLITCH. THAT SOLVED THE IMMEDIATE PROBLEM. HOWEVER, I LEARNED READING THE NYTIMES THAT THIS IS A COMMON PROBLEM WITH THE MAXX AND IN FACT THERE HAD BEEN A SAFETY RECALL ON THE CAR. I CALLED A LOCAL CHEVY DEALER TO HAVE IT FIXED AND FOUND THERE ARE THREE OUTSTANDING SAFETY RECALLS ON MY CAR. IN ADDITION TO THE POWER STEERING PROBLEM, THERE ARE ALSO PROBLEMS WITH THE TRANSMISSION SHIFT CABLE AND THE BRAKE LAMP. ALL THESE RECALLS WERE MADE IN APRIL AND MAY OF LAST YEAR AFTER ALL THE BAD PUBLICITY ABOUT COVERING UP DEFECTS THAT RESULTED IN DEATHS. I HAVE AN APPOINTMENT TO TAKE CARE OF ALL THREE PROBLEMS, BUT THIS IS MY LARGER CONCERN: I DON'T KNOW WHY, BUT I RECEIVED ONLY ONE RECALL NOTICE (NOT THREE) AND THAT ONE NOTICE (WHICH WAS ABOUT THE TRANSMISSION CABLE) SAID THAT THE PARTS WEREN'T AVAILABLE AND THEY WOULD NOTIFY ME WHEN THEY WERE AVAILABLE. I WAS NEVER NOTIFIED, BUT APPARENTLY THE PARTS ARE AVAILABLE AND HAVE BEEN FOR SOME TIME. MY QUESTION FOR YOU: WHAT IS NHTSA DOING TO MAKE SURE THAT INDIVIDUAL CONSUMERS RECEIVE ACCURATE INFORMATION ABOUT SAFETY RECALLS? I WAS LUCKY. I WAS DRIVING ON A STRAIGHT ROAD IN AN URBAN AREA -- AND NOT TAKING A CURVE ON A MOUNTAINSIDE -- WHEN MY POWER STEERING SUDDENLY STOPPED WORKING. WHY WASN'T I TOLD ABOUT THIS PROBLEM EARLIER? WHY DID I HAVE TO WAIT TILL READING ABOUT IT IN THE NYTIMES? AND WHY DIDN'T I RECEIVE A FOLLOWUP LETTER WHEN THE PART BECAME AVAILABLE FOR THE TRANSMISSION CABLE? THANK YOU. *TR
Steering, Feb 22, 2015
STEERING WHEEL APPEARS TO LOCK UP AND POWER STEERING LOST. STEERING COLUMN APPEARS LOOSE. HAPPENS DAILY AND APPROX. TEN TO TWELVE TIMES WEEKLY. OFTEN NOISE RATTLING LIKE IN LOWER OR BASE STEERING SHAFT AREA. SOMETIMES HAPPENS A MINUTE OR TWO AFTER WE START CAR AND VEHICLE MOVES. SOMETIMES AT ABOUT 20-45 MPH IN CITY DRIVING. OTHER TIMES WHEN CAR IS GOING 50-75 MPH IN HIGHWAY DRIVING. IT IS INTERMITTENT AND UNPREDICTABLE. IT SEEMS TO HAPPEN MORE OFTEN ON POT HOLED OR OTHERWISE ROUGH ROADS. OUR ONLY KNOWN STEERING RELATED GM RECALL WAS COMPLETED RECENTLY BY GMC DEALER. HOWEVER, PROBLEMS CONTINUE. *TR
Steering, Feb 18, 2015
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Steering, Feb 14, 2015
AFTER I TOOK MY 2004 CHEVY MALIBU IN TO GET FIXED UNDER THE RECALLS, MY CAR KEEPS FLASHING THE MAINTENANCE LIGHT AND ON MY RADIO THE "CHECK POWER STEERING" COMES ON FOLLOWED BY A CHIME. *TR
Steering, Suspension, Power train, Exterior lighting, Feb 9, 2015
2004 CHEVROLET MALIBU MAXX. CONSUMER SEEKING REIMBURSEMENT FOR PREVIOUS REPAIRS, PRIOR TO RECALL. *CN THE CONSUMER STATED THE STEERING WHEEL WAS NOISY, THE WHEEL WAS LOOSE, THE VEHICLE PULLED TO THE RIGHT. AN ALIGNMENT WAS PERFORMED TWICE, SHE EXPERIENCED STEERING PROBLEMS DURING THE ENTIRE YEAR OF 2013. THERE WAS A RECALL ON THE STEERING ISSUE, BUT SHE CONTINUED TO EXPERIENCE PROBLEMS. THE INTERMEDIATE SHAFT AND RACK AND PINION WERE REPLACED. ALSO, THE TURN SIGNALS AND SHIFTER CABLE WERE REPLACED. *JB
Steering, Feb 4, 2015, crash
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH MAKING A LEFT TURN, THE VEHICLE STARTED MAKING A LOUD NOISE AND THE POWER STEERING SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB AND A POLE. IT WAS UNKNOWN IF ANY INJURIES WERE SUSTAINED OR IF A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.
Steering, Electrical system, Feb 3, 2015
TL*THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AS THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO STATED THAT AFTER TEN MINUTES OF DRIVING, THE INSTRUMENT PANEL LIGHTS FLASHED AND THE STEERING WHEEL RESUMED TO NORMAL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14R044000 (STEERING) BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER SYSTEM MODULE NEEDED TO BE REPAIRED. THE CONTACT DID NOT DISCLOSE IF THE VEHICLE WAS REPAIRED OR NOT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. UPDATED 03/30/15*LJ UPDATED 10/21/2015 *JS
Steering, Electrical system, Feb 1, 2015
JULY 18 - DRIVING TO WORK, HEARD AND FELT A CLUNK. ON THE RADIO DISPLAY POWER STEERING WAS NOW DISPLAYED AND THE MECHANICS SYMBOL ILLUMINATED ON THE DASHBOARD. JULY 28- MCCLUSKEY IS UNABLE TO DUPLICATE TROUBLE WITH CAR, THEY DO NOT HAVE PARTS ANYWAY. AUG. 6 - VM CAR IS READY. WHEN WE ARRIVED TOLD US THERE IS A PROBLEM, THEY HAVE USED NON-APPROVED GM PARTS, THEY NEED TO TAKE THOSE PARTS OUT AND PUT IN APPROVED GM PARTS TO BE PAID. REAR QUARTER OF THE CAR WAS DAMAGED. AUG.14 - PASSENGER SIDE LOWER FRONT BUMPER IS NOW DAMAGED AUG. 21 - PICKED UP MALIBU FROM THE BODY SHOP, REALIZE SEAT IS BROKEN CALL THE BODY SHOP BACK WITHIN 5 MIN. OF LEAVING THE LOT, I WENT AROUND A CORNER AND I AM THROWN INTO THE DOOR. IN OCT. RECEIVED THE RECALL LETTER AGAIN, DEALERSHIPS NOW HAVE PARTS, TAKE YOUR VEHICLE IN AND HAVE THE REPAIR COMPLETED. IF THIS WAS DONE IN AUGUST WHY DID I JUST RECEIVE A LETTER? NOV. 27, WHILE MY HUSBAND WAS DRIVING THE CAR THE POWER STEERING WOULD NOT WORK AGAIN, MAKING A TURN AT SLOW SPEED THE CAR WOULD NOT RESPOND AND ACTED AS IF HE HAD HIS FOOT ON THE BRAKE AND THE ACCELERATOR AT THE SAME TIME, AS IF HE WAS POWER BRAKING, THE CAR WOULD NOT MOVE, THE CAR WAS NOT DRIVABLE, COMPLETELY UNSAFE. DEC. 3 BORCHERDING BUICK CALLS ME AND TELLS ME THE RECALLS ARE NOT THE ISSUE AND CANNOT BE COMPLETED UNTIL THE STEERING COLUMN ISSUE IS FIXED.THE CAR HAD 57635 MILES ON JULY 18TH THE DAY THE CAR WAS TOWED TO MCCLUSKEY CHEVROLET, ON AUGUST 22ND THE MORNING AFTER I PICKED UP THE CAR FROM MCCLUSKEY CHEVROLET THE CAR HAS 58135. THE CAR BECAME UN-DRIVABLE WITH 60890 MILES. I HAVE A RECEIPT THE POWER STEERING WAS REPLACED IN 2005 UNDER A RECALL/WARRANTY AND THEN AGAIN THE POWER STEERING WAS REPAIRED IN 2009 WITH GM PAYING HALF WE PAID HALF DUE TO THE LOW MILES ON THE VEHICLE. *TR
Steering, Jan 28, 2015
I WAS AT A STOP SIGN AND AS I ACCELERATED AND MADE A LEFT TURN THE STEERING WENT OUT COMPLETELY HALF WAY THROUGH MY TURN. THE STEERING WHEEL WOULD SPIN FREELY IN EITHER DIRECTION AND IT IN NO WAY ALLOWED ME TO STEER. MY VEHICLE WENT INTO THE DITCH BY THE TIME I STOPPED. I HAD JUST MINUTES BEFORE GOTTEN OFF THE INTERSTATE. HAD SOMEONE BEEN WALKING ALONG THE ROAD THAT DAY I COULD HAVE HIT AND KILLED THEM. THIS FAILURE CAME WITHOUT WARNING. THE STEERING HAD A SMALL AMOUNT OF PLAY BEFORE THE INCIDENT, HOWEVER NO MORE THAN I FELT WAS NORMAL FOR A CAR OF THIS AGE. THE ISSUE WAS FOUND TO BE THAT THE STEERING SHAFT PULLED OUT OF THE RACK AND PINION. I HAVE A PICTURE OF THE PART AFTER THE FAILURE, BUT BEFORE IT WAS REPLACED THAT I CAN SEND IF YOU WISH. IF THIS IS A COMMON ISSUE IT IS VERY DANGEROUS TO THE OWNERS AND THOSE AROUND THEM. *TR
Steering, Service brakes, Jan 23, 2015, crash
THE DRIVER WAS TRAVELING ON A TWO LANE ROAD AND CAME TO A CURVE IN THE ROAD AT WHICH TIME SHE REPORTED THAT THE BRAKES WOULD NOT SLOW OR STOP THE CAR AND THE CAR BEGAN TO VEER IN AN UNINTENDED (AND UNSTEERED) DIRECTION. THE DRIVER ATTEMPTED TO CORRECT THE CAR'S PATH AND SPEED AND IT WENT OUT OF CONTROL STRIKING FOUR CARS, CROSSING A DIVIDER AND IMPACTING HEAD ON WITH A 4 X 4 TRUCK. THE DRIVER COMMENTED THAT THE "CAR WENT WILD". *TR
Steering, Jan 9, 2015, crash
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH ATTEMPTING TO AVOID A DOG, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING SEIZED. THE CONTACT CRASHED INTO THE DOG. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO NEAREST INDEPENDENT MECHANIC FOR REPAIRS TO THE DAMAGED FRONT END. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 03/17/15*LJ UPDATED 9/12/2017*CN
Steering, Power train, Engine, Dec 30, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE JERKED BEFORE SHIFTING INTO GEAR AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V224000 (POWER TRAIN). THE FAILURE MILEAGE WAS 162,000.
Steering, Dec 29, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPS NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE CONTACT WAS INFORMED THAT THE PART WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Steering, Service brakes, Hydraulic, Electrical system, Exterior lighting, Vehicle speed control, Electronic stability control (ESC), Dec 17, 2014
2004 CHEVROLET MALIBU. CUSTOMER STATES THAT HE HAS RECEIVED THREE RECALL NOTICES FOR VEHICLE IN JUNE 2014 AND JULY 2014. ALL THREE NOTICED INDICATED THE PARTS ARE NOT AVAILABLE AND HASN'T HEARD ANY RESPONSE SINCE. *TA
Steering, Power train, Electrical system, Electronic stability control (ESC), Dec 8, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V252000 (ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), AND NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE CONTACT WAS NOT CERTAIN OF WHEN THE PART AND REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE APPOINTMENT FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN WITH THE THREE RECALLS AND THE CONTACT WAS STILL WAITING FOR THE PARTS TO SCHEDULE THE RECALL APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Nov 28, 2014, crash
TL* THE CONTACT OWNED A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V224000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED. AFTER THE VEHICLE WAS REMEDIED, WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO THE FRONT DRIVER SIDE OF A PARKED VEHICLE, WHICH CAUSED HIS VEHICLE TO FLIP OVER. THE CONTACT SUSTAINED NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,123. UPDATED 2/1/15*CN UPDATED 9/7/2017*CN
Steering, Electrical system, Air bags, Nov 25, 2014, crash
WHILE TRAVELING IN A SCHOOL ZONE GOING APPROXIMATELY 25 MILES PER HOUR, I WAS IN AN ACCIDENT INVOLVING A SCHOOL BUS. I COULD NOT STOP, OR STEER THE CAR TO AVOID A COLLISION WITH THE REAR OF THE BUS. MY CAR WENT UNDER THE REAR OF THE BUS, WHERE IT WAS CRUSHED IN THE FRONT END. THE CAR SEEMED TO JUST SHUT DOWN, HAD NO POWER STEERING AND BRAKING CONTROL. THE AIR BAGS NEVER DEPLOYED., EVEN THOUGH THEY SHOULD HAVE WITH THE TYPE OF IMPACT THAT THE CAR RECEIVED. WE WOULD LIKE TO MAKE THIS COMPLAINT, ON BEHALF OF OURSELVES AND ANY OTHER MOTORIST THAT MIGHT HAVE HAD SIMILAR CIRCUMSTANCES. THANK YOU. *TR
Steering, Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU CLASSIC. THE CONTACT STATED THAT THE ANTI-THEFT SENSOR AND THE SERVICE ENGINE SENSOR KEPT RANDOMLY ILLUMINATING AND THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT ALSO EXPERIENCED DIFFICULTY REMOVING THE KEY AND GETTING THE KEY TO TURN OVER INTO AN ON POSITION TO START THE VEHICLE. THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL, WHICH OCCURRED FREQUENTLY AND THE NOISE CONTINUED WHILE DRIVING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND INDICATED THAT THE DEALER WAS NOT ABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED FOR MONTHS AND WAS NOT ABLE TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.