2004 Chevrolet Malibu
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,697 owner complaints filed for this model year. This is the highest complaint count among 26 Malibu model years with reports.
Of the 2004 reports, 81 involved a crash and 15 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
SteeringJul 21, 2014
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Campaign 14E044000 on NHTSA.gov
Electrical system, wiringMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Any of the above failure conditions increases the risk of a crash.
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Campaign 14V252000 on NHTSA.gov
Power train, automatic transmissionApr 30, 2014
General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the PARK position, the transmission may not be in PARK. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.
Campaign 14V224000 on NHTSA.gov
Steering, electric power assist systemMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Campaign 14V153000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 28, 2011
TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.
TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
Campaign 11E009000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 19, 2004
SOME OF THESE PASSENGER VEHICLES HAVE AN ELECTRONIC CONTROL UNIT (ECU) THAT MAY CALCULATE A HIGHER THAN ACTUAL VEHICLE SPEED BECAUSE OF AN ERRATIC REAR-WHEEL SPEED SENSOR SIGNAL, AND CAUSE ABS ACTIVATION WHERE IT IS NOT NEEDED OR NEEDED ABS ACTIVATION TO BE EXTENDED DURING BRAKING AS THE VEHICLE SPEED DROPS TO ABOUT 3 MPH.
UNEXPECTED ABS ACTIVIATION COULD INCREASE STOPPING DISTANCE UP TO ABOUT 11 FEET DPENDING ON THE GRADE OF THE ROAD, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ABS CONTROLLER. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V190000 on NHTSA.gov
Seat belts, front, anchorageApr 16, 2004
ON CERTAIN PASSENGER VEHICLES, ANALYSIS OF AN A SIDE IMPACT CRASH TEST CONDUCTED BY THE NHTSA;S NEW CAR ASSESSMENT PROGRAM (NCAP) INDICATED THAT THE OUTBOARD ANCHORAGE OF THE DRIVER'S SEAT BELT COULD DISCONNECT BECAUSE OF CONTACT BETWEEN THE SEAT TRIM AND THE ANCHORAGE CONNECTOR WHEN THE SEAT WAS ADJUSTED TO ITS LOWEST POSITION.
IF THIS OCCURRED IN A CRASH, THE DRIVER COULD RECEIVE GREATER INJURIES.
DEALERS WILL INSERT A RETAINER ON BOTH THE DRIVER'S AND PASSENGER'S BELT ANCHORAGES. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V188000 on NHTSA.gov
Equipment, other, labelsFeb 24, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES THAT WERE NOT EQUIPPED WITH AN ADVANCED OCCUPANT RESTRAINT SYSTEM (AORS) HAVE DRIVER AND PASSENGER SIDE SUN VISORS WITH AORS LABELS. THE AORS LABELS DO NOT INCLUDE STATEMENTS AND THE ILLUSTRATION REQUIRED BY FMVSS NO. 208 FOR VEHICLES WITHOUT AORS.
OWNERS WILL BE SENT REPLACEMENT LABELS WITH INSTRUCTIONS ON HOW TO INSTALL THEM. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V094000 on NHTSA.gov
Representative owner complaints
1,697 reports, newest first.
Power train, Jul 29, 2014
THE SHIFT SELECTOR STOPPED SHIFTING GEARS. THOUGH THE STICK WILL SHIFT INTO PARK, THE VEHICLE WILL REMAIN IN GEAR. THIS COULD CAUSE THE VEHICLE TO ROLL AWAY UNLESS IT IS TURNED OFF PRIOR TO RELEASING THE BRAKE. *JS THIS ISSUE IS DESCRIBED IN AN EXISTING GM RECALL WHICH COVERS SOME MALIBU MAXX VEHICLES MANUFACTURED BETWEEN 2003 AND 2007. OUR MAILBU MAXX WAS MANUFACTURED IN JUNE OF 2004 AND HAS THE EXACT PROBLEM PRESENTED IN THE RECALL, BUT IS APPARENTLY NOT COVERED UNDER THE RECALL.
Air bags, Vehicle speed control, Electrical system, Child seat, Jul 27, 2014
FIRST OF ALL IM WAITING ON PARTS FOR TWO RECALLS FOR MY 2004 CHEVY MALIBU. I FIND IT A LITTLE DANGEROUS AND FOR SOME REASON NOBODY HAS BEEN ABLE TO GIVE ME ANY INFORMATION ON WHAT I NEED TO DO OR HAVE NO IDEA WHEN THE PARTS ARE GOING TO BE AVAILABLE. MY SEAT ON THE DRIVER SIDE FEELS LIKE IT IS DETACHED ON ONE SIDE. I HAVE READ SEVERAL COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE. MY CAR RANDOMLY DECIDES TO ACCELERATE SOMETIMES. I CANNOT GIVE YOU MILEAGE OR TELL YOU EXACT TIMES WHEN IT HAPPENS BECAUSE IT'S ABOUT FIVE TIMES A YEAR. I THINK IT'S WHEN I'M ON CRUISE CONTROL SO I FIND IT BIZARRE THAT ALL OF A SUDDEN MY CAR STARTS SPEEDING. I HAVE HAD MY CAR SERVICED AND EVEN A NEW ENGINE PUT IN AND RESET BUT MY SERVICE AIRBAG LIGHT IS STILL ON? MY HORN WILL WORK RANDOMLY BUT NOT ALL THE TIME AND THIS MAKES ME FEEL A LITTLE UNSAFE BECAUSE A HORN IS NEEDED FOR WARNING PEOPLE OF DANGER. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Seats, Jul 27, 2014
I GOT INTO MY CAR AND SAT DOWN AND SOMETHING UNDER THE DRIVER SIDE POWER SEAT BROKE. LOOKS LIKE A SUPPORT BAR WELD CRACKED. NOW THE SEAT IS TIPPED TO THE RIGHT. IF I RAISE OR LOWER THE SEAT, ONLY THE LEFT SIDE GOES UP AND DOWN. I'M NOT SURE IF THERE IS ENOUGH STRENGTH HOLDING THE REST OF THE SEAT TOGETHER. I'VE BEEN WAITING FOR A RECALL, SINCE I BELIEVE THIS IS A SAFETY ISSUE. I CAN FIND MANY COMPLAINTS ON LINE, SO MY CASE IS FAR FROM ISOLATED. *JS
Steering, Jul 26, 2014, crash
DRIVING TO WORK AT 0615 - TEMP WAS 41 DEGREES. TYPICAL WINTER MORNING. I WAS TRAVELING 45 MPH DUE TO THE TIME OF YEAR ON A ROAD I HAVE DRIVEN FOR 27 YEARS. MY CAR HAD 4 STUDDED SNOW TIRES ON IT FOR THE WINTER DRIVING. GOING UP A HILL AND AROUND A CURVE I LOST CONTROL AND STEERING SEEMED TO BE "GONE" I COULD NOT GAIN CONTROL AT ALL. MY CAR SPUN AROUND WENT OVER AN EMBANKMENT - FLIPPED OVER AND ROLLED LANDING ON IT'S TOP. THE DOORS WERE DUG INTO THE GROUND SO ESCAPE ON MY OWN WAS IMPOSSIBLE. THE CAR WAS TOTALED. WE ASSUMED IT WAS JUST A FLUKE AND THAT I MUST HAVE HIT BLACK ICE - WHICH I HAVE DONE BEFORE. NEVER HAD I NOT BEEN ABLE TO GAIN CONTROL AGAIN THOUGH. THIS CAR HAD PROBLEMS WITH STEERING AND "STOPPING" BEFORE. I HAD IT IN THE SHOP MORE THAN A COUPLE OF TIMES TO BE CHECKED OUT AND WAS TOLD NOTHING WAS WRONG. WHEN I HEARD ABOUT THE RECALLS, I CALLED TO NOTIFY GM THAT I HAD CRASHED MY CAR - IN CASE THEY NEEDED THE INFORMATION AND THEY ASKED ME IF I STILL HAD THE CAR. I TOLD THEM "NO" IT HAD BEEN TOTALED. THEY THEN TOLD ME THAT MY INFORMATION DIDN'T MATTER SINCE I NO LONGER HAD THE CAR! *TR
Seat belts, Jul 25, 2014
PART IS ACTUALLY THE SEAT HOOK BRACKET ASSEMBLY WELD. COULDN'T GET THIS ACCEPTED IN "AFFECTED PARTS" ABOVE. MOVED THE SEAT WHILE PARKED AND IT BROKE. TOOK TO DEALER AND AFTER INSPECTION THEY SAID IT WAS AN INFERIOR WELD THAT CAME APART. THEY OFFERED TO GIVE ME THE NUMBER OF A MAN WHO WOULD COME OUT AND WELD IT BUT THAT IT PROBABLY WOULDN'T HOLD BECAUSE YOU'RE PUTTING A WELD ATOP AN INFERIOR ONE AND IT WOULD DISQUALIFY ME IF THERE WAS EVER A RECALL ON IT. I HAVE IT PROPPED UP WITH PIECES OF WOOD. ITS VERY UNCOMFORTABLE AS IT LEANS TO ONE SIDE AND A LITTLE FORWARD SO I FEEL LIKE I'M SLIDING OUT OF MY SEAT. IT IS DIFFICULT TO GET AT SO I'M LEAVING IT THAT WAY FOR NOW. WILL MY CAR BE INCLUDED IN THE RECALL? MY NIECE HAS THE SAME MAKE, MODEL AND YEAR AND HAS THE SAME PROBLEM WITH HERS. I FEEL THAT IF I'M IN AN ACCIDENT, MY SEAT WILL FLY FREELY AND THE SEATBELT WON'T BE MUCH HELP SO I MAY BE HURT MORE IF WE FLY FORWARD OR TOWARD THE CAR DOOR SINCE NOTHING IS HOLDING THE SEAT IN PLACE. *TR
Fuel/propulsion system, Jul 25, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED AN INACCURATE FUEL LEVEL READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 168,000.
Steering, Jul 24, 2014
POWER STEERING STOPPED WORKING. HAD TO REPLACE THE STEERING COLUMN AND STEERING MOTOR. WAS RE-PLACED AT A PRIVATE MECHANIC AS I DID NOT KNOW THERE WAS A RECALL. SINCE FINDING OUT CONCERNING THE RECALL I HAVE CALLED AND CALLED GM SENDS RECALL NOTICES FOR EVERYTHING EXCEPT THE CORRECT RECALL. ALL I WANT IS TO BE REIMBURSED FOR THE COST OF REPAIRING THE CAR. THEY CAN NOT SEEM TO UNDERSTAND I HAVE ALREADY HAD THE CAR REPAIRED. WHEN YOU DO GET A LETTER FOR A RECALL THEY SAY THEY KNOW THAT IT COULD BE DANGEROUS THEY ARE CONCERNED BUT THE PARTS ARE NOT AVAILABLE YET. I HAVE RECEIVED 2 RECALL LETTERS FOR THINGS HAVING NOTHING TO DO WITH MY REPAIR AND THEY SAY THE SAME THING. SO STRANGE MY MECHANIC COULD GET PARTS BUT GM CAN'T??? THANK YOU (THIS IS THE SECOND NOTICE I HAVE SENT). *TR
Suspension, Power train, Service brakes, Jul 24, 2014
THIS CAR SHAKES ALL OVER THE ROAD, TAKES YOU ALL OVER THE ROAD YOU HAVE TO HOLD IT ON THE ROAD. CAUSE IT MIGHT TAKE YOU OFF THE ROAD. WE HAVE GONE THRU TIRES WITH THIS CAR AS WELL, THE BRAKE LIGHT WORKS SOME TIMES, HAD IT REPLACE, STILL HAS ISSUE. I WANTED TO GIVE THIS CAR TO MY SON NOW I'M SCARED TOO, I DON'T FEEL IT IS SAFE... *TR
Steering, Jul 23, 2014
I WAS DRIVING ON HIGHWAY AND MY CAR CHIMED AND LOST ALL POWER STEERING FOR APPROXIMATELY 3-4 SECONDS AND THEN THE POWER CAME BACK. THIS TYPE OF POWER LOSS HAS HAPPENED TO ME TWICE SINCE I HAVE OWNED MY VEHICLE WHICH I PURCHASED IN 2008. *TR
Exterior lighting, Seat belts, Seats, Jul 22, 2014
WHAT CAN I SAY I HAVE BEEN WRITING ABOUT THIS CAR FOR THE LONGEST. I JUST WANT TO SAY THE OTHER COMPLAINTS ABOUT THE BULBS BURNING OUT, THE DRIVER'S SEAT BREAKING AT THE WELD AND THE SEAT BELT LIGHT CONSTANTLY COMING ON IS AN ONGOING PROBLEM I'M SURE GM KNEW ABOUT THIS. I HAVE COMPLAINED TO DEAF EARS BOTH TO NHTSA AND GM. THE LAST TIME I MADE A COMPLAINT WAS IN MAY 2014 TO BOTH OF THEM ABOUT THE STEERING. GM AND NHTSA SAYS THERE IS NOTHING THEY CAN DO SINCE THERE WAS NO RECALL. EXACTLY 2 WEEKS LATER THE CEO OF GM COMES OUT TO SAY THE MALIBU MAXX IS INCLUDED IN THE RECALL! I PAID TO HAVE MY STEERING WHEEL REPLACED IN 2007 BECAUSE OF POWER STEERING FAILURE, THE DEALER SAID I NEEDED THE STEERING COLUMN REPLACE AND I DID TO THE TUNE OF ALMOST $800. NOW A BULLETIN WAS SENT OUT TO DEALERS IN 2005 ABOUT A KEY INSERT FOR ANY CUSTOMER WHO CAME IN TO COMPLAIN ABOUT POWER STEERING FAILURE, BUT THIS WAS NOT GIVEN TO ME AS A CHOICE. THEY WERE SURE I NEEDED THE STEERING COLUMN REPLACED, SO I DID. NOW THAT MY CAR IS INCLUDED IN THE RECALL AND I PAID, PERHAPS, UNNECESSARILY TO HAVE MY STEERING COLUMN REPLACED AS ANYONE KNOW THIS DEFECTIVE PART IS PART OF THE STEERING GM STILL DOES NOT WANT TO REIMBURSE ME MY MONEY BACK. I BOUGHT THE CADILLAC CATERA WHICH WAS DISCONTINUED DUE TO MANY RECALLS AND BECAUSE OF ALL MY COMPLAINTS GM GAVE ME $3000 TOWARD A NEW GM CAR, WHICH I APPLIED TO THE MALIBU MAXX. I WON'T PUT MY MONEY OR GIVEN CREDIT TOWARD A GM AGAIN, I'M THROUGH AND SINCE NEARLY HALF OF MY FAMILY MEMBERS ARE GM OWNERS I AM GETTING THEM TO MAKE THEIR NEXT PURCHASE SOMETHING OTHER THAN AMERICAN MADE CARS. I MAKE SURE I TELL EVERYONE ABOUT MY EXPERIENCE SO THEY WILL THINK TWICE ABOUT A COMPANY WHO DIDN'T WANT TO INVEST 90 CENTS TOPOSSIBLY FIX A PROBLEM PER CAR. *TR
Exterior lighting, Jul 21, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE HEADLIGHT BULBS CONSTANTLY OVERHEATED AND NEED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. HOWEVER, THE HEADLIGHT COVERS WERE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 168,000. UPDATED 08/19/14*LJ
Steering, Jul 21, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE LOST POWER STEERING WARNING MESSAGE DISPLAY ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO SOLUTION WAS OFFERED. THE CONTACT INDICATED THAT HE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V153000 (STEERING). THE DEALER AND MANUFACTURER WERE CONTACTED ON SEVERAL OCCASIONS THE CONTACT THE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO ESTIMATED AVAILABILITY DATE COULD BE PROVIDED. THE FAILURE MILEAGE WAS 250,000.
Electrical system, Jul 20, 2014
UPON SHUTTING CAR OFF MY CAR KEY WOULD NOT COME OUT IGNITION AFTER DANGLING THE KEY I CAME OUT BUT THE IGNITION WASN'T IN THE OFF POSITION. LM ATTEMPT TO PUT THE KEY BACK IN TO TURN IT TO OFF POSITION IT DIDN'T BUDGE. THE NEXT MORNING THE CAR WOULDN'T START I HAD TO GET A JUMP AND THEN THE FOLLOWING MORNING THE CAR WOULDN'T START I HAD TO GET A JUMP. I WENT ADVANCE AUTO PARTS AND WAS TOLD THAT BECAUSE THE CAR IS NOT IN OFF POSITION COMPLETELY ITS DRAINING MY BATTERY, I ALSO WAS INFORMED OF A RECALL FOR MY VEHICLE THAT I WASN'T AWARE OF. I WILL TAKE TO DEALERSHIP ON MONDAY. THE OTHER PROBLEMS I HAVE IS THE DRIVER'S SIDE WINDOW AFTER LETTING DOWN WONT COME BACK UP. TURN SIGNALS NOT WORKING ONE MINUTE POP ON OTHER MINUTE. I CHECK THE FUSE BOX IT WAS FINE. *TR
Electrical system, Jul 19, 2014
MY COMPLAINT IS THAT I HAVE RECEIVED TWO LETTERS INFORMING ME OF RECALLS ON MY BRAKES, AND THE ELECTRICAL POWER STEERING. I RECEIVED THE FIRST LETTER A MONTH AGO REGARDING THE ( EPS), I CALLED GM AND I ALSO CALLED CHEVROLET, I HAVE NOT HEARD ANYTHING, NOW I RECEIVE A LETTER TWO DAYS AGO RECALLING (BCM), (BAS), I DON'T UNDERSTAND HOW YOU CAN SEND OUT LETTERS STATING THERE ARE RECALLS BUT PARTS ARE NOT AVAILABLE, BUT YOU ARE CONCERNED. PLEASE HELP ME UNDERSTAND THIS, THIS IS MY ONLY MEANS IF TRANSPORTATION AND I AM NOT HAPPY ABOUT HOW THIS IS BEING HANDLED. NOW I AM IN FEAR IF WHAT COULD HAPPEN WHILE I'M DRIVING AND NOTHING IS BEING DONE TO CORRECT THESE PROBLEMS AND PREVENT MY DEATH OR SOMEONE ELSE'S. I HAVE ALREADY EXPERIENCED THE (EPS) PROBLEM TWICE TO BE EXACT, I DIDN'T KNOW WHAT WAS GOING ON, SO, I WOULD APPRECIATE SOMEONE CONTACTING ME WITH SOME INFORMATION IN HOW QUICKLY THESE PROBLEMS CAN BECOME RESOLVED. I AM REALLY CONSIDERING CONTACTING A LAWYER, BECAUSE NOTHING IS BEING DONE. MY LIFE IS MORE IMPORTANT THAN THE LETTERS YOU SEND SAYING YOU ARE CONCERNED ABOUT MY SAFETY, THAT IS A JOKE. THANKS FOR YOUR CONVENIENCE AND HOPEFULLY I WILL GET SOME KIND OF RESPONSE. *TR
Steering, Jul 18, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.
Steering, Jul 18, 2014
I RECEIVED TWO RECALLS: 13036 AND 14116. BOTH INDICATING POTENTIAL DANGEROUS SITUATIONS IF THE AFFECTED PART MALFUNCTIONS. BOTH RECALLS INDICATED THAT WHILE GM WAS NOTIFYING ME PER THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT, THAT NEITHER ONE HAS ANY PARTS AVAILABLE. THERE IS NO ESTIMATED DATE OF AVAILABILITY FOR THESE PARTS FOR EITHER RECALL, JUST THAT WE WILL RECEIVE ANOTHER LETTER WHEN THE PARTS ARE AVAILABLE. I CALLED THE MY DEALER AND THE 1 (800)222-1020 CHEVROLET NUMBER AND RECEIVED THE SAME INFORMATION. SADLY, THE DEALER DID NOT HAVE ANY MORE INFORMATION THAN I DID AND DIDN'T EVEN KNOW ABOUT THE 13036 RECALL YET. THIS IS NOT ACCEPTABLE. GM SHOULD KNOW WHEN WE CAN EXPECT PARTS TO BE AVAILABLE AND INCLUDE THAT INFORMATION IN THE FIRST LETTER, SO WE KNOW WHEN TO EXPECT THE SECOND LETTER. ALSO, A RECALL SHOULD BE UPLOADED TO THEIR DEALERS BEFORE OR AT THE SAME TIME ONE IS SENT TO CONSUMERS SO THEY CAN BE PREPARED FOR CALLS. *TR
Seats, Jul 17, 2014
SOMETHING IN THE SUPPORT BRACKETS OF THE FRONT SEAT SNAPPED, AND THE SEAT NOW TILTS TO THE SIDE AND ROCKS WHEN TURNING IN CORNERS. *TR
Steering, Jul 16, 2014, crash
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU MAXX. THE CONTACT STATED WHILE REVERSING FROM A PARKING SPACE, THE POWER STEERING WARNING INDICATOR FLASHED ON THE INSTRUMENT PANEL AND THE POWER STEERING ASSIST IMMEDIATELY FAILED. THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES ON TIME AND AS A RESULT, CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 220,000.
Steering, Jul 14, 2014
THE POWER STEERING STOPPED WORKING 5 TIMES IN 4 HOURS ON THURSDAY, JULY 10, 2014 AND IT IS NOW AT FAULKNER IN TREVOSE, PA WITH NO EXPECTED TIME TO RECEIVE THE NEW GM PART. THIS IS UNACCEPTABLE; THEREFORE, CONTACT GM AND INSIST THAT THEY PROCEED IMMEDIATELY WITH THE MANUFACTURE OF THIS PART. THANKING YOU IN ADVANCE FOR YOUR ATTENTION TO THIS MATTER. *TR
Steering, Jul 11, 2014, crash
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE REVERSING, THE POWER STEERING FAILED AS THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 202,337.
Service brakes, Hydraulic, Exterior lighting, Seat belts, Seats, Jul 10, 2014
THE SEAT BELT DO NOT LOCK IN CASE OF AN ACCIDENT. THE DRIVERS SEAT ROCKS WHILE YOU ARE DRIVING AN ADJUSTS BY ITSELF YOU CAN NOT KEEP THE SEAT STILL. THE WELDING HAS COME APART FROM THE BASE. THE HEAD LIGHTS ARE MELTING THE BULBS FOR THE SIGNAL AND RUNNING LIGHT. I JUST CAUGHT THAT LAST WEEKEND THE LIGHTS STOPPED WORKING WHEN I LOOK AT THE BULB IT WAS MELTED WHICH COULD HAVE STARTED AN FIRE. I AM WAITING FOR THE LETTER FOR THE RECALL ON THE STERN NOW. THIS WOULD BE THE SECOND TIME FOR IT. I KEEP MY CAR UP TO DATE WITH EVERYTHING OIL AND WHATEVER NEED TO BE DONE I AM ON TOP OF IT. BUT I HAVE TO MANY SAFETY ISSUE WITH IT RIGHT. SEAT BELT, STERN,DRIVERS SEAT, HEADLIGHTS. NOT ONLY THAT THE ROTOR WARPS EVERY SIX MONTHS. *TR
Service brakes, Hydraulic, Exterior lighting, Seat belts, Seats, Jul 10, 2014
THE SEAT BELT DO NOT LOCK IN CASE OF AN ACCIDENT. THE DRIVERS SEAT ROCKS WHILE YOU ARE DRIVING AN ADJUSTS BY ITSELF YOU CAN NOT KEEP THE SEAT STILL. THE WELDING HAS COME APART FROM THE BASE. THE HEAD LIGHTS ARE MELTING THE BULBS FOR THE SIGNAL AND RUNNING LIGHT. I JUST CAUGHT THAT LAST WEEKEND THE LIGHTS STOPPED WORKING WHEN I LOOK AT THE BULB IT WAS MELTED WHICH COULD HAVE STARTED AN FIRE. I AM WAITING FOR THE LETTER FOR THE RECALL ON THE STERN NOW. THIS WOULD BE THE SECOND TIME FOR IT. I KEEP MY CAR UP TO DATE WITH EVERYTHING OIL AND WHATEVER NEED TO BE DONE I AM ON TOP OF IT. BUT I HAVE TO MANY SAFETY ISSUE WITH IT RIGHT. SEAT BELT, STERN,DRIVERS SEAT, HEADLIGHTS. NOT ONLY THAT THE ROTOR WARPS EVERY SIX MONTHS. *TR
Parking brake, Power train, Electrical system, Jul 10, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE PARKING BRAKE WOULD MALFUNCTION AND THE VEHICLE WOULD ROLL AWAY WHEN PARKED ON AN INCLINE OR A FLAT SURFACE. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY HESITATE WHEN THE CONTACT ATTEMPTED TO ACCELERATE. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD BECOME STUCK IN FIRST GEAR AND BEGAN TO EXHIBIT AN ABNORMAL JERKING MOTION. THE KEY WOULD ALSO BECOME STUCK IN THE IGNITION AND THE VEHICLE WOULD INTERMITTENTLY FAIL TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Steering, Jul 10, 2014
I CONTACTED THE NHTSA LAST YEAR (2013) AND I CONTACTED GM, CHEVY, AND MY CHEVY DEALERSHIP AT THAT TIME TO REPORT THAT MY STEERING COLUMN IN MY 2004 4-DOOR CHEVY MALIBU HAD LOCKED UP WHEN I WAS TRYING TO MERGE ONTO AN EXPRESSWAY. SINCE THEN, ALL THE NEWS ABOUT NOT ONLY THIS DEFECT, BUT OTHER DEFECTS AS WELL, HAVE BEEN FOUND IN THESE GM VEHICLES. I FINALLY REC'D. A SAFETY RECALL LTR., BUT IT ONLY INDICATES THE "PART IS NOT AVAILABLE" TO FIX MY CAR AND THAT I WILL HAVE TO WAIT ON ADDL. NOTIFICATION AS TO WHEN I CAN SCHEDULE A TIME TO TAKE MY CAR IN FOR THE REPAIR, SINCE SUPPOSEDLY THE DEALERSHIP IS WAITING ON THE MANUFACTURER OF THE PARTS IN QUESTION TO ACTUALLY "MAKE" THE PART. ???? WHY IS IT TAKING SO LONG TO GET WHAT THE RECALL # 14116 INDICATES THE PART NEEDED TO REPAIR MY CAR IS A "TORQUE SENSOR ASSEMBLY." I WOULD SAY THAT BEFORE ANY MORE NEW CARS ARE PRODUCED AND SOLD THAT THE "DEFECTIVE & DANGEROUS" VEHICLES NEED TO BE REPAIRED SO PEOPLE ARE NOT "AT RISK OF A CRASH OR INJURIES OR POSSIBLY EVEN DEATH," DUE TO THE POWER STEERING ASSIST GOING OUT. WHY ARE WE HAVING TO WAIT SO LONG ON THE PARTS NEEDED TO REPAIR OUR VEHICLES AND WHY ISN'T THE HIGHWAY TRANSPORTATION SAFETY AGENCY PUTTING MORE PRESSURE ON THE MANUFACTURERS AND THE DEALERSHIPS TO GET OUR VEHICLES FIXED AND/OR GETTING US TEMPORARY "REPLACEMENT VEHICLES" UNTIL THE PARTS ARE IN?? ONE OF THE INCIDENTS WHERE THE STEERING COLUMN LOCKED UP OCCURRED 07/19/13 (LAST YR.), BUT IT HAS HAPPENED SEVERAL MORE TIMES, AND ONCE WHEN MY OLDEST SON WAS DRIVING US TO AND FROM DINNER ONE NIGHT. SO, I'M NOT THE ONLY ONE WHO HAS EXPERIENCED THIS DANGEROUS PROBLEM WITH THE STEERING COLUMN. HERE'S MY PREVIOUS COMPLAINT NHTSA ID NUMBER (ODI #) : 10537050. I REGISTERED ADDL. COMPLAINTS TO THE NHTSA SINCE THEN, AND "VERBAL" CALLS/COMPLAINTS TO GM & CHEVY, BUT I'M STILL GETTING THE RUN-AROUND. PLEASE HELP! *TR
Equipment, Jul 10, 2014
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM STOPPED WORKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.