2004 Chevrolet Malibu
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,697 owner complaints filed for this model year. This is the highest complaint count among 26 Malibu model years with reports.
Of the 2004 reports, 81 involved a crash and 15 involved a fire. 55 people were injured.
What owners report most often
Recalls and investigations
SteeringJul 21, 2014
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Campaign 14E044000 on NHTSA.gov
Electrical system, wiringMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Any of the above failure conditions increases the risk of a crash.
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Campaign 14V252000 on NHTSA.gov
Power train, automatic transmissionApr 30, 2014
General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.
If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the PARK position, the transmission may not be in PARK. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.
Campaign 14V224000 on NHTSA.gov
Steering, electric power assist systemMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Campaign 14V153000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 28, 2011
TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.
A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.
TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.
Campaign 11E009000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleApr 19, 2004
SOME OF THESE PASSENGER VEHICLES HAVE AN ELECTRONIC CONTROL UNIT (ECU) THAT MAY CALCULATE A HIGHER THAN ACTUAL VEHICLE SPEED BECAUSE OF AN ERRATIC REAR-WHEEL SPEED SENSOR SIGNAL, AND CAUSE ABS ACTIVATION WHERE IT IS NOT NEEDED OR NEEDED ABS ACTIVATION TO BE EXTENDED DURING BRAKING AS THE VEHICLE SPEED DROPS TO ABOUT 3 MPH.
UNEXPECTED ABS ACTIVIATION COULD INCREASE STOPPING DISTANCE UP TO ABOUT 11 FEET DPENDING ON THE GRADE OF THE ROAD, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPROGRAM THE ABS CONTROLLER. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V190000 on NHTSA.gov
Seat belts, front, anchorageApr 16, 2004
ON CERTAIN PASSENGER VEHICLES, ANALYSIS OF AN A SIDE IMPACT CRASH TEST CONDUCTED BY THE NHTSA;S NEW CAR ASSESSMENT PROGRAM (NCAP) INDICATED THAT THE OUTBOARD ANCHORAGE OF THE DRIVER'S SEAT BELT COULD DISCONNECT BECAUSE OF CONTACT BETWEEN THE SEAT TRIM AND THE ANCHORAGE CONNECTOR WHEN THE SEAT WAS ADJUSTED TO ITS LOWEST POSITION.
IF THIS OCCURRED IN A CRASH, THE DRIVER COULD RECEIVE GREATER INJURIES.
DEALERS WILL INSERT A RETAINER ON BOTH THE DRIVER'S AND PASSENGER'S BELT ANCHORAGES. OWNER NOTIFICATION BEGAN ON JUNE 16, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V188000 on NHTSA.gov
Equipment, other, labelsFeb 24, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES THAT WERE NOT EQUIPPED WITH AN ADVANCED OCCUPANT RESTRAINT SYSTEM (AORS) HAVE DRIVER AND PASSENGER SIDE SUN VISORS WITH AORS LABELS. THE AORS LABELS DO NOT INCLUDE STATEMENTS AND THE ILLUSTRATION REQUIRED BY FMVSS NO. 208 FOR VEHICLES WITHOUT AORS.
OWNERS WILL BE SENT REPLACEMENT LABELS WITH INSTRUCTIONS ON HOW TO INSTALL THEM. OWNER NOTIFICATION BEGAN ON APRIL 21, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438.
Campaign 04V094000 on NHTSA.gov
Representative owner complaints
1,697 reports, newest first.
Steering, Aug 30, 2004
WHILE DRIVING STEERING WHEEL LOCKED UP AND THE CONSUMER LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK EA04018_CAT (DUPLICATES VOQ 10089025- SAME VIN/DRIVER)
Electrical system, Aug 30, 2004
WHILE DRIVING AT 35 MPH ALL GAUGES FAILED. CONSUMER DIDN'T KNOW THE SPEED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM . WANTEDS TO BUY THE VEHICLE FROM THE CONSUMER. *AK
Steering, Aug 27, 2004
WHILE DRIVING SERVICE MESSAGE INDICATED TO CONSUMER THAT POWER STEERING COLUMN FAILED. AS RESULT, CONSUMER HAD TO RESTART THE VEHICLE. THE DEALERSHIP RESET THE COMPUTER THREE TIMES, BUT PROBLEM RECURRED. *AK EA04018_CAT
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Aug 23, 2004
WHILE TRAVELING AT ANY SPEED VEHICLE STALLED. WITHOUT CONSUMER HAD SEVERAL CLOSE CALLS OF BEING REAR ENDED. VEHICLE WAS SERVICED SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
Steering, Aug 20, 2004
ELECTRONIC POWER STEERING FAILED AND STEERING COLUMN WAS DEFECTIVE. THERE WAS A FIVE SECOND WARNING THAT THE POWER STEERING FAILED. IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. *AK *NM EA04018_CAT
Electrical system, Aug 16, 2004
WHEN DRIVING, THE VEHICLE TO CUT OFF. THE DEALER COULD NOT FIND ANY DEFECTS. *JB
Electrical system, Aug 16, 2004
FIRST TWO OCCURRENCES I WOULD BE COMPLETELY STOPPED AT TRAFFIC LIGHT AND MY MALIBU WOULD GO COMPLETELY DEAD. NO WARNING LIGHTS ON THE DASH WOULD LIGHT UP. THE THIRD OCCURRENCE MY HUSBAND WAS BACKING OUT OF THE PARKING LOT AT HOME AND THE CAR WENT DEAD AGAIN. ALSO, AT TIMES WHEN TURNING THE KEY IN THE IGNITION THE CAR WOULD TAKE 3 TIMES TO START. THE FIRST TIME THE ENGINE WOULD JUST CLICK LIKE THE ENGINE WASN'T TURNING OVER SO TO SPEAK, THEN THE OTHER ATTEMPTS OF TRYING TO TURN THE CAR ON IT WOULD JUST MAKE THIS GOD AWFUL NOISE LIKE IT WAS TRYING TO START BUT NOTHING WOULD HAPPEN. I AM CURRENTLY FILING THE FLORIDA LEMON LAW ON THIS VEHICLE.*AK
Steering, Aug 14, 2004
1) FIRST FAILURE AT 4589 MILES. WHILE DRIVING 60 MPH ON WINDING TWO LANE ROAD AT NIGHT. WARNING CHIME SOUNDED, "WRENCH" AND "POWER STEERING FAILURE" APPEARED. WITHIN A FEW SECONDS THE PS COMPLETELY FAILED MAKING VEHICLE VERY HARD TO DRIVE. DEALER CONTACTED FACTORY REP THEN ORDERED AND INSTALLED NEW COLUMN. 2) SECOND FAILURE AT 9870 MILES. TURNING AS I BACKED OUT OF DRIVEWAY, PS FAILED. STOPPED AND TURNED ENGINE OFF. CALLED DEALER. STARTED CAR AND IT WAS FINE. DEALER REPLACED COLUMN AGAIN. 3) THIRD FAILURE AT 10167 MILES. WHILE DRIVING UP A STEEP, WINDING TWO LANE MOUNTAIN ROAD NEAR HERE WITH HEAVY SATURDAY AFTERNOON TRAFFIC, PS BECAME STIFF AND THEN THERE WAS SOME INVOLUNTARY MOVEMENT BACK AND FORTH. I DO NOT KNOW WHETHER WARNINGS SOUNDED, I WAS TOO BUSY TRYING TO AVOID TRAFFIC WHILE LOOKING FOR A PLACE TO GET IT OFF THE ROAD. CALLED DEALER AND WAS TOWED TO SHOP SOME 20 MILES AWAY. SUBSEQUENT CHECKS AND EXTENSIVE TEST DRIVING FOUND NO STORED CODES AND NO MALFUNCTIONS. DEALER SAID HE COULD NOT HELP ME ANY FURTHER AND SUGGESTED I CALL GM CUSTOMER SATISFACTION, WHICH I DID AND THE FORMAL COMPLAINT PROCESS IS IN PROGRESS. THE TOW TRUCK DRIVER ALSO NOTICED THAT THE STEERING WAS VERY STIFF WHILE LOADING THE CAR. SINCE MY WIFE AND I FEEL STRONGLY THAT THE CAR IS NOT SAFE,SHE DOES NOT DRIVE IT AND I DRIVE IT CAREFULLY AND SLOWLY ONLY AS NECESSARY.*AK EA04018_CAT
Steering, Aug 11, 2004
WHILE DRIVING 25 MPH ENGINE SERVICE LIGHT CAME ON. AS A RESULT STEERING FAILED WITHOUT WARNING. *AK EA04018_CAT
Steering, Aug 7, 2004
POWER STEERING ASSIST FAILURE WHILE DRIVING. SPEED APPROXIMATELY 45 MPH, TRAVELLING IN A STRAIGHT LINE. WAS ABLE TO GET THE VEHICLE (2004 CHEV MALIBU LT) HOME, BUT EXIT RAMPS AND CORNERS VERY DIFFICULT TO NAVIGATE. PROBLEM CLEARED WITH TURNING OFF AND RESTARTING MOTOR. THIS WAS THE SECOND OCCURRENCE. EA04018_CAT
Steering, Aug 6, 2004
THE INCIDENT HAPPENED TWICE. THE FIRST TIME OCCURRED IN A LOW SPEED TURN. THE FIRST INCIDENT OCCURRED 2 MONTHS AGO. THE SECOND OCCURRED WHILE STOPPED AT A TRAFFIC LIGHT. IN THE SECOND INCIDENT, ALL ELECTRIC POWER STEERING ASSISTANCE WAS LOST SUDDENLY MAKING THE VEHICLE DIFFICULT TO STEER. A WARNING INDICATOR "WRENCH/CAR" SHOWS, AUDIO ALARM SOUNDS, AND A MESSAGE IS DISPLAYED ON THE RADIO MESSAGE DISPLAY "POWER STEERING OFF". I PUT THE CAR IN PARK. SHUT OFF AND RESTARTED. WORKED OK. *AK EA04018_CAT
Steering, Fuel system, Gasoline, Electrical system, Aug 5, 2004
WHEN THE VEHICLE WAS STARTED WITH THE REMOTE CONTROL DASHBOARD COMPONENTS FAILED TO FUNCTION WHEN THE KEY WAS TURNED IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP THE FOLLOWING DAY A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE CODES WERE FOUND. THE FAILURE RECURRED 4 MONTHS LATER WHILE TURNING INTO A PARKING SPACE. ALSO, THE STEERING COLUMN LOCKED UP. WHEN THIS OCCURRED, THE INSTRUMENT PANEL READ STEERING COLUMN ASSISTANCE NEEDED. THE CONSUMER THEN TURNED THE VEHICLE OFF, THEN BACK ON. THE VEHICLE STARTED, BUT THE STEERING WHEEL WOULDN'T MOVE. THE STEERING WHEEL UNLOCKED WHEN THE VEHICLE WAS RESTARTED 20 MINUTES LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP THE FOLLOWING DAY. THE SERVICE PERSON INDICATED THAT THERE WAS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, AND ORDERED A NEW STEERING COLUMN TO BE INSTALLED. THE CONSUMER WAS INSTRUCTED NOT TO DRIVE THE VEHICLE OUT OF TOWN, IN ADDITION, WHILE DRIVING AT 1379 MILES, THE CONSUMER SMELLED A STRONG FUEL ODOR. THIS OCCURRED BECAUSE THE FUEL LINE CLIP CAME OFF, AND FUEL WAS LEAKING. THE DEALERSHIP REINSTALLED THE FUEL CLIP BECAUSE IT WASN'T PROPERLY INSTALLED AT FACTORY. *AK EA04018_CAT *SC
Steering, Visibility, Aug 4, 2004
BOTH FRONT SIDE WINDOWS DID NOT ROLL DOWN. ALSO, A STEERING COLUMN PROBLEM. VEHICLE PULLED TO LEFT. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT FIX IT. *AK EA04018_CAT
Steering, Aug 4, 2004
WHEN TURNING THE STEERING WHEEL TO THE RIGHT, I NOTICED A "SCRAPING" SOUND FROM THE STEERING COLUMN. THIS OCCURRED SEVERAL TIMES AND ON THE DATE THAT I WAS TAKING THE CAR TO HAVE THE PROBLEM INVESTIGATED, THE ENTIRE POWER STEERING WENT OUT (WHILE TRAVELING AT ABOUT 35 MPH) AND I HAD EXTREME DIFFICULTY MANAGING THE VEHICLE. FORTUNATELY, I WAS ABLE TO SAFELY ARRIVE IN THE PARKING LOT OF THE DEALERSHIP. I'VE BEEN WAITING FOR 3 DAYS FOR THIS PROBLEM TO BE REMEDIED AND HAVE YET TO RECEIVE MY CAR. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY WILL PROBABLY NEED TO REPLACE THE ENTIRE STEERING COLUMN, ETC. I'M STILL WAITING FOR THE RESULTS. I REALLY DON'T UNDERSTAND WHY GM HASN'T NOTIFIED CUSTOMERS THAT THERE IS THIS POTENTIAL SINCE IT SEEMS THAT IT COULD BE DANGEROUS. *AK EA04018_ CAT
Vehicle speed control, Aug 3, 2004
MY DAUGHTER'S 2004 CHEVROLET MALIBU ACCELERATES AT DIFFERENT TIMES WHILE DRIVING. (THE CRUISE CONTROL IS NOT ENGAGED!). MOST TIMES IT HAS BEEN SITTING IN A HOT PARKING LOT AND IT HAPPENS WHILE DRIVING NORMALLY (35 - 50 MPH). SHE HAS HAD TO PULL OFF TO THE SIDE OF THE ROAD, PUT BOTH FEET ON THE BRAKE, PUT IT IN PARK - IT STILL ACCELERATES. SHE HAD HER CAR TOWED TO THE DEALERSHIP AND THEY DIDN'T FIND ANYTHING. IT OCCURED AGAIN A FEW MORE TIMES SINCE THEN. IT HAPPENED AGAIN ON JULY 30 WHILE DRIVING HOME FROM WORK. SHE IMMEDIATELY CALLED THE DEALERSHIP, HAD IT TOWED THERE, AND ALSO CONTACTED GM. THEY DID NOT FIND ANYTHING WRONG AGAIN AND MADE HER FEEL LIKE SHE WAS IGNORANT. THE SERVICE MANAGER HAD A BLACK BOX INSTALLED, WHERE IF IT HAPPENS AGAIN, SHE CAN PUSH THE BUTTON AND IT WILL RECORD THE INSTANCES. SHE HAS HAD PEOPLE RIDING WITH HER WHEN IT HAPPENS AND THEY ALSO WILL ATTEST TO THAT THE INCIDENT OCCURRED. SHE IS AFRAID TO CONTINUE DRIVING HER CAR AND WE DON'T WANT HER TO EXPERIENCE OR CAUSE AN ACCIDENT. SHE MAY NOT BE AS LUCKY THIS TIME EVEN THOUGH SHE HAS THE"BLACK BOX" TO RECORD THE INCIDENT. WE DON'T WANT TO RISK OUR DAUGHTER'S LIFE FOR A MACHINE. PLEASE LET US KNOW WHAT ELSE TO DO. CONNIE CRONIN (MOTHER). *AK
Steering, Aug 2, 2004
WHILE DRIVING AT 30 MPH STEERING WHEEL LOCKED UP AND WOULDN'T TURN IN ANY DIRECTION. WHEN THIS OCCURRED A WRENCH ICON ILLUMINATED ON THE DASHBOARD. CONSUMER VEERED OFF THE HIGHWAY, TURNED THE VEHICLE OFF, AND RESTARTED IT. THIS UNLOCKED THE STEERING WHEEL. A SERVICE REPRESENTATIVE INDICATED THAT WAS A COMMON PROBLEM WITH THESE VEHICLES,THAT RESULTED IN ACCIDENTS. *AK EA04018_CAT
Steering, Aug 1, 2004
ISSUES THAT AROSE WITH MY 2004 MALIBU JULY 7, 2004. THESE ISSUES ARE STILL WORRISOME TO ME EVEN THOUGH THE PROBLEM HAS BEEN ADDRESSED BY THE FORT WAYNE KELLEY CHEVROLET SERVICE PEOPLE. EA04018_CAT. *AK I ENCOUNTERED SEVERAL DANGEROUS ISSUES WITH THE AUTOMOBILE. THE FIRST ISSUE OCCURRED AT A STOP SIGN. I WAS COMPLETELY STOPPED AT THE STOP SIGN WHEN MY STEERING WHEEL STARTED TO PULSATE UNCONTROLLABLY. UPON ACCELERATION IT SEEMED TO SUBSIDE UNTIL I TRIED TO TURN LEFT AND AT THAT TIME I HAD NO CONTROL OVER MY STEERING. I WAS ABLE TO GET INTO THE CORRECT LANE FINALLY AND THANKFULLY I WAS ONLY 1 MILE FROM MY HOME. AS I TURNED INTO MY NEIGHBORHOOD THE STEERING ONCE AGAIN BEGAN TO PULSATE LEAVING ME WITHOUT STEERING POWER AND I HAD TO BREAK UPON SOMEONES YARD IN ORDER NOT TO HIT A CHILD PLAYING IN THE STREET. THIS IS A HUGE CONCERN. I IMMEDIATELY CALLED KELLEY CHEVROLET. WE WERE ADDRESSED COURTEOUSLY YET I WAS STILL VERY ANXIOUS ABOUT WHAT HAD HAPPENED&ESPECIALLY CONSIDERING MY DAUGHTER HAD A MALIBU JUST LIKE OURS. I HAVE A GRANDDAUGHTER WHO RIDES IN THAT CAR AND I WAS VERY NERVOUS ABOUT THE FACT THAT THIS MAY ALSO HAPPEN TO MY DAUGHTER. KELLEY DID ADDRESS THE PROBLEM PROMPTLY AND GAVE US INFORMATION CONCERNING DOCUMENT ID# 1521111 2004 CHEVROLET MALIBU SERVICE INFORMATION ( NOISY STEERING COLUMN, LACK OF POWER STEERING ASSIST, DTCS C0460 AND C0545, STEERING WHEEL MOVES SLIGHTLY BY ITSELF #04-02-35-009-MAY 24, 2004) MY STEERING WHEEL WAS NOT JUST NOISY, IT WAS PULSATING TO THE POINT I COULD HARDLY HOLD IT. ALSO THE ISSUE OF THE STEERING WHEEL MOVES SLIGHTLY BY ITSELF IS ALSO A HUGE UNDERSTATEMENT. MY STEERING WHEEL COULD BE MOVED BY ME, HOWEVER, MY WHEELS DID NOT TURN IN THE DIRECTION OF MY STEERING. THIS IS SOMETHING GM MUST ADDRESS. KELLEYS TOOK CARE OF THE PROBLEM BUT I AM EXTREMELY APPREHENSIVE ABOUT MY CAR OR EVER GETTING ANOTHER CHEVROLET WITH ELECTRONIC STEERING. EA04018_CAT
Service brakes, Hydraulic, Jul 30, 2004, crash
THE VEHICLE ABS CONTROL MODULE FAILED PRIOR TO THE CONSUMER ACTING ON THE NOTICE RECEIVED ON JUNE 21 ( NHTSA#04V190000). THE FAILURE RESULTED IN AN ACCIDENT ON JUNE 28, 2004 WHILE DRIVING BETWEEN 20 TO 25 MPH. THE CONSUMER APPLIED THE BRAKE BUT THE ABS DID NOT ACTIVATE. AS A RESULT THE DRIVER HIT THE BACK OF THE VEHICLE IN FRONT OF HIM. *NM *NM
Steering, Engine and engine cooling, Jul 30, 2004
THE POWER STEERING FAILED WHEN CAR WAS FIRST STARTED IN THE MORNING, THE CAR HAD 1,000 MILES AT THAT TIME. I CALLED A TOW TRUCK AND WHEN HE CAME TO PICK IT UP THE POWER STEERING WORKED FINE, HE SAID THAT THE COMPUTER MIGHT HAVE BYPASSED IT WHEN THE CAR WAS STARTED, I CONTACTED THE SERVICE DEPARTMENT AND THEY TOLD ME THAT THE CAR HAD TO BE MALFUNCTIONING AT THE TIME THEY CHECKED IT OR THEY COULDN'T DO ANYTHING ABOUT IT. THE SECOND TIME THE POWER STEERING FAILED THE CAR HAS BEEN DRIVEN AROUND 6 MI., THE CAR WAS IDLING AT THE TIME AND SHE TURNED THE MOTOR OFF AND TOOK THE KEY OUT AND THEN RESTARTED THE CAR THE STEERING WORKED OK THEN. THE THIRD TIME THE POWER STEERING FAILED WAS WHEN I WAS BACKING THE CAR IN THE GARAGE, AT THIS TIME THE CAR HAD 2,000 MILES ON IT. WHEN I RESTARTED IT THE POWER STEERING WORKED OK. I CONTACTED MONTGOMERY CHEVROLET AND TALKED TO THE SERVICE MAN THERE AND HE SAID THAT THEY COULDN'T DO ANY THING ABOUT IT UNLESS IT WAS ACTING UP AT THE TIME AND IT WASN'T. HE SAID THAT I COULD LEAVE IT. IT WAS 1,000 MILES BETWEEN THE FIRST AND SECOND TIME IT HAPPENED AND AROUND 100 MILES MORE ON THE THIRD TIME. WE WERE LUCKY THAT ALL OF THE FAILURE HAPPENED IN OUT DRIVEWAY OR IN THE GARAGE. *AK PE04031_CAT *SC
Electrical system, Jul 24, 2004
THE LIGHT WITH A WRENCH CAME ON MANY TIMES. HAD CAR SERVICED THREE DIFFERENT TIMES (2/19/04, 3/04/04, AND 03/11/04). AFTER THE THIRD SERVICE IT WAS DETERMINED THAT LOOSE GROUND AT LEFT CORE SUPPORT WAS THE PROBLEM.*AK
Steering, Jul 19, 2004
WHILE DRIVING, THE STEERING LIGHT FLASHED ON THE DASHBOARD AND THE STEERING COLUMN WAS HARD TO STEER. THE CONSUMER PULLED OVER TURNED THE VEHICLE OFF AND RESTARTED IT. THE STEERING LIGHT DID NOT APPEAR ON THE DASHBOARD. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC INFORMED THE CONSUMER THAT THE DIAGNOSTIC MACHINE WAS NOT AVAILABLE. THE MECHANIC RECOMMENDED THAT THE CONSUMER CALL FOR AN APPOINTMENT TO BRING THE VEHICLE IN FOR TESTING. THE CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE. *AK PE04031_CAT GM RECOMMENDED THAT THE CONSUMER REPLACE THE STEERING COLUMN. *SC *JB
Seat belts, Jul 16, 2004
RECALL NOT COMPLETELY FIXED BY DEALER! THE ABS CONTROLLER WAS REPROGRAMMED, BUT THE INSTALLATION OF A RETAINER IN THE FRONT SAFETY BELT CONNECTORS WAS NOT REPAIRED! THE DEALER SAID THEY ARE NOT AWARE OF ANY SUCH PART TO INSTALL!*AK
Steering, Jul 15, 2004
WHILE MAKING A RIGHT TURN, THE STEERING WHEEL FAILED. A LIGHT FOR THE STEERING WHEEL FLASHED ON THE DASHBOARD AND REMAINED ON. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER. THE MECHANIC INFORMED THE CONSUMER THAT THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK PE04031_CAT THE STEERING COLUMN WAS REPLACED. *SC *JB
Steering, Jul 14, 2004
WHILE DRIVING AT ANY SPEED POWER STEERING FAILED. THIS CAUSED THE DRIVER TO HAVE DIFFICULTY IN STEERING, BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. *AK EA04018_CAT
Engine and engine cooling, Jul 14, 2004
VEHICLE EXPERIENCED AN ONGOING PROBLEM WITH STALLING WHILE DRIVING. THIS OCCURRED TWICE A WEEK. VEHICLE HAD BEEN TO THE DEALER ON TWO SEPARATE OCCASIONS, AND DEALER REPLACED THE IGNITION SWITCH, BUT PROBLEM RECURRED. VEHICLE WAS TAKEN A SECOND TIME TO DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. *AK