2005 Chevrolet Malibu

Problems, recalls and owner-reported issues

Steering is the leading concern among 1,393 owner complaints filed for this model year. This is the 3rd highest complaint count among 26 Malibu model years with reports.

Complaints by model year
  1. 1,393

Of the 2005 reports, 65 involved a crash and 45 involved a fire. 69 people were injured and 3 people died.

Primary concernSteering711 reports · 51% of complaints
Owner complaints1,393Filed with NHTSA
Recall relationship6 safety recallsNHTSA campaign records

What owners report most often

  1. Steering711
  2. Electrical system261
  3. Exterior lighting210
  4. Seats102
  5. Service brakes95
  6. Power train70
  7. Engine62
  8. Fuel system47

Recalls and investigations

  1. SteeringJul 21, 2014

    Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.

    A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.

    Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.

    Campaign 14E044000 on NHTSA.gov

  2. Electrical system, wiringMay 14, 2014

    General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

    Any of the above failure conditions increases the risk of a crash.

    GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

    Campaign 14V252000 on NHTSA.gov

  3. Power train, automatic transmissionApr 30, 2014

    General Motors LLC (GM) notified the agency on April 29, 2014, that they are recalling 56,214 model year 2007 and 2008 Saturn Aura vehicles. On May 22, 2014, GM increased the recall to include an additional 1,074,899 model year 2004-2008 Chevrolet Malibu vehicles manufactured from May 16, 2003, through October 5, 2007, model year 2004-2007 Malibu Maxx vehicles manufactured from June 25, 2003, through April 5, 2007, and model year 2005-2008 Pontiac G6 vehicles manufactured from May 26, 2004, through September 28, 2007, and equipped with 4-speed transmissions. The total number vehicles being recalled is now 1,131,113.

    If the transmission shift cable fractures while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the ‘PARK’ position, the transmission may not be in ‘PARK.’ If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

    GM will notify owners, and GM dealers will replace the shift cable assembly and mounting bracket, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact General Motors at 1-800-553-6000. GM's number for this recall is 14152.

    Campaign 14V224000 on NHTSA.gov

  4. Steering, electric power assist systemMar 31, 2014

    General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

    If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

    GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

    Campaign 14V153000 on NHTSA.gov

  5. Fuel system, gasoline, delivery, fuel pumpFeb 28, 2011

    TI AUTOMOTIVE IS RECALLING CERTAIN FUEL PUMPS, PART NUMBERS TU456 AND TU303, SOLD UNDER VARIOUS BRAND NAMES AS AFTERMARKET AND REPLACEMENT EQUIPMENT FOR THE MOTOR VEHICLES LISTED ABOVE. THE DEFECTIVE FUEL PUMP MAY SEIZE, STOPPING THE FUEL FLOW TO THE ENGINE CREATING A STALLING CONDITION.

    A VEHICLE CRASH COULD OCCUR SHOULD THE ENGINE STALL WHILE IN USE.

    TI AUTOMOTIVE WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE ANY DEFECTIVE FUEL PUMP WITH A NEW OR REWORKED FUEL PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT TI AUTOMOTIVE AT 1-866-867-3759 OR LOG ON TO WWW.RECALLRESPONSE.COM.

    Campaign 11E009000 on NHTSA.gov

  6. Exterior lightingApr 7, 2009

    SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

    Campaign 09E012000 on NHTSA.gov

Representative owner complaints

1,393 reports, newest first.

  1. Other or unspecified, Oct 3, 2020

    FUEL TANK STRAPS ARE BROKEN ONE COMPLETELY GONE OTHER SEVERELY DAMAGED FROM RUST. THIS IS A SERIOUS SAFETY ISSUE. I RAN VIN #'S DIDN'T SEE AN OPEN RECALL YET ON THE CHEVY 05 TRUCKS THEY HAVE RECALLS. NORMALLY I WOULD TRY AN FIX THIS MYSELF UNFORTUNATELY DO TO AGE AND BROKEN RIBS I CAN'T CRAWL UNDER CAR TO FIX. I CAN ONLY ASSUME THAT THIS CHEVY MALIBU ISN'T THE ONLY ONE WITH THIS SAFETY ISSUE. SO CAN SOMEONE PLEASE MAKE GM RECALL BEFORE A INDIVIDUAL LOSES A FULL TANK OF GAS ON THE HIGHWAY CAUSING GOD KNOWS WHAT TYPE OF CATASTROPHE OR DEATHS. DOLLARS AN CENTS . PLEASE MAKE GM RECALL THIS ISSUE. THANK YOU PLEASE FORGIVE ANY MISSPELLED WORDS OR IMPROPER GRAMMAR

  2. Steering, Sep 23, 2020

    LOSS OF POWER STEERING WHILE TURNING AND STEERING WHEEL JERKED HARD AS IF TO STRAIGHTEN ITSELF. THIS OCCURRED DURING DRIVING. WE TOOK THE VEHICLE TO DEALER AND WAS TOLD THE GM SERVICE BULLETIN 14116 ONLY COVERS STEERING POSITION SENSORS, BUT NOT MOTORS. BUT ON OTHER COMPARABLE MODELS, IT'S THE MOTOR, NOT SENSORS. NOW THESE ARE OF THE SAME SYSTEM AND COMPONENTS. WHY?!

  3. Steering, Sep 8, 2020

    TL* THE CONTACT OWNS A 2005 CHEVROLET MALIBU. THE CONTACT STATED THAT SHE ATTEMPTED TO MAKE A LEFT TURN HOWEVER, THE STEERING WHEEL JERKED IN THE OPPOSITE DIRECTION. THE CONTACT STOPPED THE VEHICLE TO STRAIGHTEN THE STEERING WHEEL. THE CONTACT WAS UNABLE TO COMPLETE THE LEFT TURN AND CONTINUED DRIVING STRAIGHT AHEAD. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

  4. Steering, Sep 3, 2020

    STEERING SHAFT CAUSING KNOCKING NOISE WHEN YOU TURN STEERING WHEEL ABOUT 1 INCH TO THE LEFT OR RIGHT WHEN THE CAR IS STATIONARY OR IN MOTION. FOUND THIS TO BE A COMMON PROBLEM WITH OTHER OWNERS WITH OVER 150 COMPLAINTS. SO FAR NO RECALL HAS BEEN ISSUED FOR TO REPLACE THE THE STEERING SHAFT.

  5. Steering, Sep 3, 2020

    STEERING SHAFT CAUSING KNOCKING NOISE WHEN YOU TURN STEERING WHEEL ABOUT 1 INCH TO THE LEFT OR RIGHT WHEN THE CAR IS STATIONARY OR IN MOTION. FOUND THIS TO BE A COMMON PROBLEM WITH OTHER OWNERS WITH OVER 150 COMPLAINTS. SO FAR NO RECALL HAS BEEN ISSUED FOR TO REPLACE THE THE STEERING SHAFT.

  6. Electrical system, Aug 24, 2020

    IGNITION SWITCH PROOBLEMS

  7. Other or unspecified, Aug 21, 2020

    THERE WAS A RECALL ON THIS VEHICLE BACK IN 2016. THE ISSUE WAS FIXED, BUT SINCE NOW HAS BROKEN AGAIN. IT IS NOT DRIVABLE AND WAS IN MOTION. IT IS THE TRANSMISSION SHIFT CABLE KIT (RECALL # 14152A).

  8. Electrical system, Jul 24, 2020

    BODY CONTOL MODULE MALFUNCTIONING CAUSING SENSORS TO MALFUNCTION AND READ ISSUES OR CONDITIONS SUCH AS TIRE SLIPPAGE, OVERHEATING, POWER STEERING MALFUNCTION, ETC WHERE THERE IS NO ISSUE OR WET ROAD CONDITION.

  9. Steering, Electrical system, Vehicle speed control, Jul 11, 2020

    STEERING IS NOT WORKING, MAKING IT TOO HARD TO TURN THE WHEEL. VEHICLE WAS IN MOTION WHEN IT HAPPENED, WHILE IN A HIGHWAY; HAS SOME ELECTRICAL ISSUES LIKE CHECK ENGINE LIGHT ON AND SPEED CONTROL IS NOT WORKING PROPERLY

  10. Steering, Jul 1, 2020

    STEERING WHEEL COLUMN MAKES CLUNKING NOISE WHEN TURNING. IT HAS BEEN REPAIRED AT LEAST 3 TIMES. THE LAST 2 WERE 5/31/2013, WHICH WE PAID FOR, & 10/1/2014, WHICH WAS ON A RECALL. NOW IT HAS BEEN DOING IT AGAIN FOR SEVERAL MONTHS.

  11. Steering, Power train, Electrical system, Jun 29, 2020

    WIRING ISSUES REPLACED EVERYTHING NEW IT THE CHARGING DEPARTMENT 2 TIMES AND THE PROBLEMS KEPT ARISING THUS THE COMPUTER THE PCM FIRED SO IDK WHAT WENT WRONG BUT IT'S SOMETHING THAT NEEDS TO BE DISCUSSED I WILL NEVER OWN ANOTHER CHEVROLET CAR

  12. Steering, Fuel/propulsion system, Apr 30, 2020

    TL* THE CONTACT OWNS A 2005 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST. AN AUDIBLE CHIME WAS HEARD DURING THE FAILURE. THE VEHICLE WAS STOPPED, AND THE POWER STEERING ASSIST RETURNED INDEPENDENTLY. ADDITIONALLY, THE CHECK FUEL CAP WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14E044000 (STEERING) HOWEVER, THE REPAIR FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

  13. Air bags, Apr 30, 2020

    WHILE DRIVING HOME FROM WORK ON A SIDE STREET I SMELLED A BURNING SMELL AND SMOKE STARTED COMING OUT OF MY STEERING WHEEL. THE SENSOR LIGHT FOR MY AIR BAG THEN CAME ON AND HAS BEEN ON EVER SINCE.

  14. Steering, Feb 28, 2020

    TL* THE CONTACT OWNS A 2005 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING CEASED. THE CONTACT PULLED OFF OF THE ROADWAY AND HAD THE VEHICLE TOWED TO THE RESIDENCE. THE CONTACT STATED THAT THE FAILURE STARTED APPROXIMATELY TWO YEARS AGO, AND WORSENED OVER TIME. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

  15. Steering, Power train, Electronic stability control (ESC), Feb 25, 2020

    TRACTION CONTROL ON AND OFF. FEELS HARD AND FORCED STEERING WHEEL ASSISTANCE TURNS OFF, WHEEL TOO HARD USING TOO MUCH GAS.

  16. Steering, Feb 23, 2020

    POWER STEERING GOES OUT MAKING IT DIFFICULT TO STEER.

  17. Steering, Feb 12, 2020

    TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED WHILE REVERSING OUT OF A DRIVEWAY, THE STEERING WHEEL BECAME VERY TIGHT AND DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT ATTEMPTED TO CONTINUE TO DRIVE THE VEHICLE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

  18. Steering, Feb 7, 2020

    TL* THE CONTACT OWNS A 2005 CHEVY MALIBU MAXX. THE CONTACT STATED WHILE HIS WIFE WAS STOPPED AT A TRAFFIC LIGHT, THE STEERING WHEEL UNEXPECTEDLY STARTED MOVING LEFT TO RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE AS LOSS OF ELECTRIC POWER STEERING. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

  19. Steering, Jan 15, 2020

    STEERING ELECTRIC POWER ASSIST SYSTEM FAILS INTERMITTENTLY WHILE DRIVING, RESULTING IN LOSS OF STEERING ABILITY POSSIBLY CAUSING A SERIOUS ACCIDENT OR DEATH. RECALL WAS DATED 03/31/2014 BUT THE PROBLEM STILL EXISTS. DATA BASE SAYS NO RECALLS ARE PENDING BUT OBVIOUSLY THE PROBLEM DOES STILL EXISTS. VEHICLE IS STATIONARY, IN MOTION, AND ON ANY STREET WHEN THE PROBLEM ARISES. WARNING BEEP SOUNDS AND NOTICE POPS UP IN THE WARNING SECTION ON THE CONSOLE.

  20. Steering, Jan 11, 2020

    POWER STEERING CUT OUT WITH NO WARNING WHILE DRIVING. EXTREMELY DIFFICULT TO STEER, BUT WAS ABLE TO PULL OFF TO SIDE OF ROAD. SHUT VEHICLE OFF AND RESTARTED IMMEDIATELY. POWER STEERING RETURNED WHEN CAR WAS RESTARTED.

  21. Steering, Dec 30, 2019

    WAS DRIVING CAR AND THE ELECTRIC POWER STEERING DISABLED AND WILL NOT TURN BACK ON. UNABLE TO DRIVE CAR SAFELY. THIS VEHICLE HAD A RECALL ON IT AND WAS TOLD IT WAS FIXED IN 2014. ONLY 5 YEARS LATER THE RECALL DEFECTED AND ALMOST CAUSED A MAJOR ACCIDENT.

  22. Steering, Dec 26, 2019

    POWER STEERING FAILS. LOSS OF POWER STEERING WHILE DRIVING. WHEN I TURN OFF THE CAR AND RESTART IT POWER STEERING RETURNS. LOST POWER STEERING SIX TIMES IN ONE WEEK.

  23. Latches/locks/linkages, Dec 11, 2019

    TL* THE CONTACT OWNS A 2005 CHEVROLET MALIBU. THE CONTACT STATED THAT THE KEYS PROVIDED AT THE TIME OF PURCHASING THE VEHICLE DID NOT OPEN THE DOORS AND THE TRUNK MANUALLY. THE CONTACT TOOK THE KEYS TO A LOCKSMITH WHO STATED THAT THE KEYS DID NOT MATCH THE DOOR LOCKS AND THE TRUNK LOCK. THE VEHICLE WAS TAKEN TO TURAN FOLEY CHEVROLET BUICK (228-206-0289, LOCATED AT 11123 U S 49, GULFPORT, MS 39503) WHERE THE MANAGER AND GENERAL MANAGER WERE UNABLE TO UNLOCK THE VEHICLE. THE GENERAL MANAGER INFORMED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR THE COST TO REPLACE THE LOCKS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT GET BACK WITH THE CONTACT. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14. *DT*JB

  24. Seats, Dec 5, 2019

    I WAS TURNING LEFT ONTO A CITY STREET WHEN I HEARD A LOUD SNAP AND THE RIGHT SIDE OF THE DRIVERS SEAT FELL DOWN AND STARTED TO FEEL LOOSE.

  25. Steering, Dec 3, 2019

    ONE MONTH AGO WE RECEIVED NOTICE THAT MY SON'S 2005 CHEVY MALIBU HAD A RECALL THAT NEEDED TO BE DONE. THERE WERE THREE THAT WERE IN NEED OF SERVICE WHEN WE MADE THE APPOINTMENT. UPON ARRIVING FOR AN 830AM APPOINTMENT MY SON WAS PREPARED TO WAIT BECAUSE THEY SAID IT WAS A SIMPLE REPAIR. AROUND 4PM HE WAS GIVEN A RENTAL AND TOLD THEY WOULD CALL WHEN THE CAR WAS DONE. ONE WEEK LATER HE RECEIVED A CALL TO COME IN. HE WAS TOLD THAT THE RECALL WAS DONE BUT NOW THE CAR WAS UNDRIVABLE. AT THIS POINT SOMEONE THOUGHT IT WOULD BE A GOOD IDEA TO SIT HIM DOWN WITH A SALES ASSOCIATE. HE'S A NINE-TEEN YEAR OLD COLLEGE STUDENT WITH A PART TIME JOB. THEY PROCEEDED TO FILL OUT THE APPLICATION AND RUN HIS CREDIT REPORT BEFORE I RECEIVED A PHONE CALL. THE SALES ASSOCIATE ASSURED HIM THAT IF I CO-SIGNED FOR HIS LOAN, THEY COULD GET A BETTER INTEREST RATE AND CHEAPER MONTHLY PAYMENTS ON THE 72-MONTH LOAN. THIS PROCESS WAS HALTED IMMEDIATELY ONCE THAT CALL WAS MADE. WHEN I ARRIVED AT THE DEALERSHIP, I EXPLAINED TO THE SALES ASSOCIATE THAT I WAS NOT WILLING TO HAVE A COLLEGE STUDENT WITH A SIX-YEAR LOAN FOR A TWENTY-THOUSAND-DOLLAR VEHICLE. SHE IMMEDIATELY WENT AND GOT THE SERVICE MANAGER WHO EXPLAINED TO ME THAT AFTER PERFORMING THE RECALL THE CAR WAS NOW UNABLE TO STEER. HE SAID THAT THEY COULD INVEST ADDITIONAL MONEY IN TRYING TO FIX IT BUT THAT HE DIDN'T THINK THE CAR WAS SAFE AND HE WOULDN'T LET HIS FAMILY MEMBER DRIVE IT. HE WENT SO FAR AS SAYING EVEN IF HE COULD FIND THE PART, HE DOUBTS IT WOULD WORK. THEY OFFERED A FIVE-HUNDRED-DOLLAR TRADE IN VALUE IF WE BOUGHT A CAR FROM THEM. I WAS TOLD IF WE DID NOT BUY A CAR FROM THEM THERE WAS NOTHING ELSE THAT COULD BE DONE. WE WERE ALSO TOLD THEY HAD DONE ALL THAT THEY COULD DO, AND WE WERE LUCKY THEY GAVE THE RENTAL FOR A WEEK AND THAT A RENTAL IS NOT PART OF A RECALL SERVICE. MY SON WAS OUT OF A CAR AND THAT WAS THAT ACCORDING TO THEM.