2009 Chevrolet Malibu
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,509 owner complaints filed for this model year. This is the 2nd highest complaint count among 26 Malibu model years with reports.
Of the 2009 reports, 41 involved a crash and 9 involved a fire. 44 people were injured and 3 people died.
What owners report most often
Recalls and investigations
SteeringJul 21, 2014
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Campaign 14E044000 on NHTSA.gov
Electrical system, wiringMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Any of the above failure conditions increases the risk of a crash.
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Campaign 14V252000 on NHTSA.gov
Steering, electric power assist systemMar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Campaign 14V153000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Sep 18, 2012
General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.
If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
Campaign 12V460000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftMar 6, 2009
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
Campaign 09V073000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemDec 2, 2008
GM IS RECALLING 77 MY 2009 CHEVROLET MALIBU HYBRID VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM." THE HEATING, VENTILATION, AND AIRCONDITIONING (HVAC) SYSTEM MAY BECOME INOPERATIVE. IF THIS WERE TO OCCUR, THE BLOWER WOULD NOT FUNCTION PROPERLY AND THE MODE SELECTOR WOULD REMAIN IN THE LAST KNOWN SETTING.
IF THE WINDSHIELD BEGAN TO FOG OR FROST, THERE MAY NOT BE ENOUGH AIRFLOW TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED DRIVER VISIBILITY AND A POSSIBLE CRASH WITHOUT PRIOR WARNING.
DEALERS WILL REPROGRAM THE HVAC CONTROL HEAD MODULE. THE RECALL IS EXPECTED TO BEGIN ON DECEMBER 17, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Campaign 08V634000 on NHTSA.gov
Representative owner complaints: steering
768 reports, newest first. Show all
Steering, Jun 14, 2019
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS OR WHILE STOPPED, THE STEERING WHEEL SHOOK. ALSO, THE POWER STEERING FAILED WHEN THE VEHICLE WAS STARTED. THE CONTACT SHOOK THE STEERING WHEEL A COUPLE OF TIMES TO GET IT TO OPERATE. THE FAILURES RECURRED SEVERAL TIMES. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Steering, Suspension, Electronic stability control (ESC), Jun 5, 2019
WHILE DRIVING DOWN THE HIGHWAY THERE WAS A SUDDEN LOSS OF ELECTRIC POWER STEERING. JUST AS DESCRIBED IN BULLETIN 114116, MAKING IT HARD FOR ME TO TURN THE STEERING WHEEL WHICH CAUSED THE CAR TO SHAKE TERRIBLY.
Steering, Electronic stability control (ESC), May 18, 2019
RANDOMLY WITHOUT WARNING THE ESC LIGHT WILL COME ON AND THE CARS ELECTRIC STEERING GOES OUT AND MAKES IT NEARLY IMPOSSIBLE TO STEER. AS OF NOW YOU CAN SHUT THE CAR DOWN AND WAIT A FEW MINUTES AND START THE VEHICLE AND IT WILL WORK BUT THEN SHUT DOWN WITHIN 10 MILES. THIS MAKES THE CAR EXTREMELY DANGEROUS TO DRIVE.
Steering, Electrical system, Electronic stability control (ESC), May 17, 2019
TAKATA RECALL. ESC TRIGGERS WITH TURNS, POWER STEERING SHUTS DOWN MAKING IT DIFFICULT TO TURN. ON MULTIPLE OCCASIONS STEERING HAS FAILED CAUSING ME TO STOP IN THE MIDDLE OF TRAFFIC, LUCKILY ABLE TO AVOID ACCIDENTS. 09' MALIBU @ 148K
Steering, May 16, 2019
I RECENTLY BOUGHT THIS CAR FOR MY SON. THE SELLER TOLD ME THAT THE STEERING WAS NOT RIGHT . SO WHILE DRIVING IT HOME IT BECAME VERY HARD TO STEER. THE DASH FLASHED "POWER STEERING". SO I SEARCHED RECALLS AND FOUND THE ATTACHED PRINT OUT. BUT WHEN I SEARCH THOUGH YOUR WEBSITE IT SAYS NO OPEN RECALLS. SEEMS TO BE HARDER TO STEER WHILE TURNING AND AT ALL DIFFERENT SPEEDS.
Steering, May 12, 2019
POWER STEERING LIGHT IS ON. BEFORE THE LIGHT CAME ON THE WHEEL RANDOMLY BECAME HARD TO TURN AND A DANGER TO DRIVE
Steering, Electrical system, May 7, 2019
WHILE DRIVING EACH LIGHT COMES ON FOLLOW BY POWER STEERING THE WHEEL AUTOMATICALLY STARTED CLICKING WHILE TURNING THE WHEEL IN THE MIST THE WHEEL JERKS THE OPPOSITE DIRECTION MAKE IT HARD TO TURN AND CAN CAUSE AN ACCIDENT. THE POWER STEERING THEN GOES COMPLETELY OUT
Steering, May 3, 2019
WHILE DRIVING AND MAKING TURN STEERING WHEEL GET STIFF
Steering, Electrical system, Fuel/propulsion system, Apr 27, 2019
REPLACED BATTERY, STARTER, AND ALTERNATOR DRIVING DOWN HIGHWAY ESU WARNING AND TRACTION SERVICE LIGHT COME ON POWER STEERING LIGHT CAME ON. CAR LOSS POWER AND CUT OFF
Steering, Electronic stability control (ESC), Service brakes, Apr 26, 2019
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY AND EXCESSIVE FORCE HAD TO BE USED TO TURN THE STEERING WHEEL. IN ADDITION, THE ELECTRONIC STABILITY CONTROL INDICATOR (ESC) ILLUMINATED AND THE CONTACT'S SPOUSE CHANGED THE BRAKE HUBS MORE THAN TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ESC SENSOR NEEDED TO BE SERVICED AND A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 154,700.
Steering, Apr 25, 2019
DRIVING THE CAR DOWN THE ROAD AND THE POWER STEERING SUDDENLY QUITS WORKING MAKING IT EXTREMELY DIFFICULT TO STEER THE CAR AND INCREASING THE CHANCE OF AN ACCIDENT. RECALLS HAVE BEEN ISSUED FOR SEVERAL MALIBU'S WITH THE SAME EXACT PROBLEM BUT THIS CAR HAS BEEN EXCLUDED FROM THE RECALL. THIS IS A SERIOUS SAFETY ISSUE.
Steering, Apr 19, 2019
RANDOMLY LOSES POWER STEERING, I WAS LEAVING A CONCERT SITTING STILL WENT TO MOVE THE CAR AND NO POWER STEERING, TURNED THE CAR OFF AND RESTARTED IT AND HAD POWER STEERING AGAIN, THAT WAS THE 2ND TIME IT HAD HAPPENED, THE FIRST TIME I WAS IN A DRIVE THRU AGAIN SITTING STILL WENT TO MOVE AND NO POWER STEERING TURNED CAR OFF THEN ON AND POWER STEERING CAME BACK
Steering, Apr 18, 2019
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY BECAME DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, THE CHECK POWER STEERING AND SERVICE ESC MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO CAMBE CHEVROLET (704 S. HEATON ST, KNOX, IN), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
Steering, Electrical system, Exterior lighting, Apr 15, 2019
STEERING WHEEL LOCKS UP IN COLD WEATHER EVEN AFTER BEING WARMED UP FOR MORE THAN 5 MINUTES. HAPPENED TWICE, SECOND TIME I DID A NORMAL TURN TO THE RIGHT IT LOCKED UP AND HAD TO PULL OVER RIGHT AWAY. ALWAYS UNLOCKS WHEN RESTARTING THE CAR. RIGHT HEADLIGHT ALSO DOESN'T PROPERLY WORK. CHANGED THE LIGHT BULB TWO WEEKS AGO AND TURNED OFF JUST TODAY. CHECKED THE BULB AND STILL WORKS. I'VE RESEARCHED THE PROBLEMS ONLINE AND THERE'S BEEN RECALLS AND COMPLAINTS ABOUT BOTH OF MY PROBLEMS.
Steering, Apr 12, 2019
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. WHILE DRIVING, THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT TURNED OFF THE ENGINE AND HAD TO MAKE MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE STEERING RETURNED TO NORMAL. ON ANOTHER OCCASION, THE STEERING WHEEL MOVED ON ITS WHILE THE VEHICLE WAS IDLING AND THE POWER STEERING AND ESC WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Apr 9, 2019
MY DAUGHTER WAS PULLING OUT OF OUR PARKING SPACE AND THE POWER STEERING WENT OUT. POWER STEERING MESSAGE AND SERVICE ESC POPPED UP. SHE WAS UNABLE TO STEER THE CAR AND CAME VERY CLOSE TO HITTING A PARKED CAR. SHE DID NOT HAVE ENOUGH STRENGTH TO TURN THE STEERING WHEEL. IT STAYED PARKED BLOCKING TRAFFIC UNTIL I COULD GET HOME TO MOVE THE CAR.
Steering, Electronic stability control (ESC), Service brakes, Apr 7, 2019
TAKATA RECALL. THE WHOLE CAR APPEARS TO BE HAVING PROBLEMS AT ONCE. WE GO AND GET A CERTAIN MINOR PROBLEM FIX AND THE NEXT THINGS POPS UP. HAVING PROBLEMS DRIVING ACCELERATION AND BREAKING. DOESN'T SEEM TO BE SAFE TO DRIVE.
Steering, Electrical system, Electronic stability control (ESC), Apr 4, 2019
WHILE OPERATING MY 2009 CHEVY MALIBU 4CYL IN A TURN, THE ELECTRIC POWER STEERING WITHOUT ANY WARNING FAILED. A WARNING INDICATOR AFTERWARDS THEN FLASHED POWER STEERING AND ELECTRONIC STABILITY CONTROL FAILURE. THE RESULT WAS ALMOST TOTAL LOSS OF CONTROL OF VEHICLE WHILE DRIVING IN HEAVY CITY TRAFFIC GOING THROUGH A TRAFFIC CIRCLE WITH CHILDREN IN BACKSEAT OF MY VEHICLE. THIS IS BECAUSE WITHOUT WARNING THE ELECTRONIC POWER STEERING FAILED WHICH CAUSED ME TO PANIC EMOTIONALLY AND ALSO CAUSED ME GREAT PHYSICAL DIFFICULTY AS I AM A WOMAN AND I ALL OF A SUDDEN HAD TO GARNER ALL THIS STRENGTH TO MANUALLY STEER THE VEHICLE IN HEAVY CITY TRAFFIC. CHEVY IS AWARE OF THIS DEFECT AND WILL REPAIR THIS IF THE VEHICLE IS LESS THAN 10 YEARS OLD AND HAD LESS THAN 150,000 MILES. WE COULD HAVE ALL DIED IN A CAR CRASH. I THINK THIS SHOULD BE RECALLED AS THIS IS A SAFETY HAZARD THAT COMES WITHOUT ANY WARNING AND RENDERS THE VEHICLE UNDRIVABLE UNLESS REPAIRED AS IT IS UNSAFE. THE CHEVY MECHANIC INDICATES IF BOTH THE SENSOR AND MOTOR NEED TO BE REPLACED IT WILL COST $1200.00. MY HUSBAND IS A VETERAN AND WE CANNOT AFFORD THIS COSTLY REPAIR.
Steering, Apr 3, 2019
THE WHEEL IS HARD TO TURN...... SOMETIMES IT HARD TO TURN AND AFTER TURNING RIGHT TO LEFT IT GET EASIER TO TURN STATIONARY.
Steering, Apr 2, 2019
"POWER STEERING FAILURE". OUR 2009 CHEVROLET MALIBU LOST ITS POWER STEERING WITH NO WARNING WHEN MY WIFE WAS DRIVING HOME FROM WORK. FORTUNATELY SHE WAS ABLE TO PULL OVER ON THE HIGHWAY. SHE TURNED THE CAR OFF THEN RESTARTED AND IT WORKED AGAIN. IT WORKED FOR A FEW DAYS THEN FAILED COMPLETELY AGAIN WHEN SHE WAS GOING SHOPPING. CHEVROLET IS RECALLING MANY VEHICLES WITH THIS PROBLEM INCLUDING MANY 2009 MALIBU'S. FOR SOME REASON CHEVROLET TELLS US OUR 2009 MALIBU IS NOT INCLUDED. THIS IS OUTRAGEOUS! MY WIFE WAS SHOOK UP TERRIBLY AND CAN NOT DRIVE IT TILL IT GETS FIXED ( AT GREAT EXPENSE). BELIEVE THE PROBLEM IS A FAILURE OF THE ELECTRIC POWER STEERING MECHANISM/SENSOR. THIS IS A VERY SERIOUS SAFETY ISSUE AND CHEVROLET SHOULD BE HELD ACCOUNTABLE AND RESPONSIBLE FOR CORRECTING THIS PROBLEM ON ALL AFFECTED VEHICLES. THANK YOU.
Steering, Electronic stability control (ESC), Engine, Mar 31, 2019
THE SERVICE ESC LIGHT CAME ON, THEN THE POWER STEERING LIGHT CAME ON. I WAS IN MOTION AT THE TIME ABOUT TO MAKE A TURN. AFTER A FEW DAYS OF THE PROBLEM BEING INTERMITTENT, MY CAR WOULDN'T START AT ALL. I TRIED TO START IT AND NOTHING. REPLACED BATTERY AND A ENGINE POWER REDUCED LIGHT CAME ON. CAR STILL WON'T START.
Steering, Electronic stability control (ESC), Mar 29, 2019
TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. WHEN MAKING A TURN, THE STEERING FAILED AND THE ELECTRONIC STABILITY CONTROL INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Steering, Electrical system, Mar 27, 2019
MY CAR POWER STEERING GOES OUT AND COMES PACK AFTER I TURN MY CAR OFF AND ON. SOMETIMES THE CAR WON'T START AND THE ABS LIGHT AND THE TRACTION CONTROL LIGHT IS ON ON THE DASH AND THE INSIDE LOCK AND UNLOCK BUTTONS DON'T WORK. THEY WILL GO UP AND DOWN ON THEIR OWN IN THE BEGINNING NOW IF I OPEN MY DOOR IT LOCKS ON ME. I CHANGED THE WHEEL BARRING ON THE FRONT RIGHT TIRE BECAUSE BELL TIRE SAID THAT THE SENSOR WAS BAD AND YOU HAVE TO REPLACE THE WHOLE THING G. STILL HAVING ISSUES. I DON'T FEEL SAFE WHERE I WORK I TRAVEL AND I DON'T ALWAYS WORK IN THE BEST OF NEIGHBORHOODS AND I DON'T WANT TO GET MY CAR BROKEN INTO OR ROBBED. AND I SURELY DON'T WANT MY POWER STEERING TO GO OUT AGAIN WHILE DRIVING ON THE HIGH WAY AND ME CRASHING AND POSSIBLY INJURING OR KILLING SOMEONE ELSE.
Steering, Mar 26, 2019, crash
POWER STEERING WENT OUT WHILE DRIVING. COULD NOT STEER AND HAD TO GET THE VEHICLE TOWED HOME.
Steering, Mar 25, 2019
APPROXIMATELY 2 MONTHS AGO MY DAUGHTER WAS DRIVING HER CAR AND STEERING BECAME INCREDIBLY DIFFICULT TO STEER. FORTUNATELY, SHE MANAGED TO MAKE IT HOME. TOOK TO LOCAL MECHANIC AND WAS TOLD POWER STEERING WAS THE REASON. HE TOLD US TO TAKE TO LOCAL CHEVY DEALERSHIP D/T THE FACT THAT THERE WAS A SPECIAL WARRANTY/RECALL ON POWER STEERING. TOOK TO LOCAL CHEVY DEALERSHIP AND CONFIRMED WAS POWER STEERING BUT STATED IT WAS A WARRANTY OF 10 YEAR OR 150,000. CAR HAS CURRENT MILEAGE OF 133,000 . 10 YEAR WAS SAID TO BE UP ON 12/13/2018 SO REFUSED TO FIX. DID SOME RESEARCH AND SAW AN ARTICLE ABOUT RECALL FROM VP OF GM . SAID IN ARTICLE THAT THEY ARE TAKING RESPONSIBILITY FOR SAFETY CONCERN AND WILL FIX ALL THE CARS THAT HAVE THIS PROBLEM. SPOKE WITH EXECUTIVE CAR CENTER AT GM AND REFUSE TO FIX VEHICLE. SENT NUMEROUS LETTERS TO VP OF SAFETY AT GM . (XXXX) WITH NO RESPONSE. LUCKILY FOR MY DAUGHTER SHE WAS ON LOCAL STREET WHEN POWER STEERING WENT OUT AND NOT ON HIGHWAY ETC. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).