2012 Chevrolet Malibu
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 906 owner complaints filed for this model year. This is the 11th highest complaint count among 26 Malibu model years with reports.
Of the 2012 reports, 50 involved a crash and 13 involved a fire. 35 people were injured.
What owners report most often
Recalls and investigations
Seat beltsMay 8, 2015
General Motors LLC (GM) is recalling certain model year 2011-2012 Chevrolet Malibu vehicles manufactured April 8, 2010, to October 11, 2012. In the affected vehicles, the flexible steel cables that connect the seat belts to the vehicle at the outside of the driver seat and the front passenger seat may be bent from being sat on while entering the vehicle. This repeated bending may result in the cable breaking.
If the cable breaks, the seat occupant may not be properly restrained in the event of a crash, increasing their risk of injury.
GM will notify owners, and dealers will replace the outboard lap anchor mounting bracket and inspect the flexible steel cable, replacing it as necessary, free of charge. The recall began on November 16, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15031.
Campaign 15V269000 on NHTSA.gov
SteeringJul 21, 2014
Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Campaign 14E044000 on NHTSA.gov
Electrical system, wiringMay 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Any of the above failure conditions increases the risk of a crash.
GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Campaign 14V252000 on NHTSA.gov
Representative owner complaints
906 reports, newest first.
Electrical system, Dec 2, 2020
THIS IS THE SECOND TIME I AM REPORTING THIS CAR AND WILL CONTINUE TO DO SO UNTIL SOMETHING IS DONE ABOUT IT! I HAVE PUT THOUSANDS OF DOLLARS INTO THIS CAR ALL FOR THE SAME PROBLEM, AS HAS MANY OTHERS. THERE ARE STARTING AND STOPPING ISSUES RELATED TO THE WIRING FOR THE FUEL PUMP. JUST GO ON ANY GM FORUM AND YOU WILL SEE HUNDREDS OF COMPLAINTS RELATED TO THIS PROBLEM. WHY MUST YOU WAIT UNTIL SOMEONE DIES DUE TO THIS. STOPPING WHILE DRIVING IS EXTREMELY DANGEROUS. I HAVE KEPT ALL RECORDS OF REPAIRS AND COMPLAINTS ALL RELATED TO THIS PROBLEM AND SHOULD ANYTHING HAPPEN TO ME WHILE DRIVING THIS CAR MY FAMILY WILL BE PREPARED TO BRING FORTH LAWSUITS. HOW MUCH MONEY DO YOU RECEIVE FROM GM TO NOT ACT ON THIS PROBLEM. YOUR FORM ASKS FOR A DATE THIS HAPPENED. THIS HAS BEEN AN ONGOING PROBLEM FOR YEARS.
Electrical system, Exterior lighting, Nov 13, 2020
I'VE CHANGED MY PASSENGER SIDE LOW BEAM HEADLIGHT 3 TIMES AND IT KEEPS GOING OUT. I'VE HAD THIS DONE 3 TIMES SINCE SEPTEMBER 2020. ALSO, MY LOCK AND UNLOCK BUTTONS DO NOT WORK, EXCEPT FOR ON THE PASSENGER SIDE, ONLY THE UNLOCK SIDE OF THE BUTTON WORKS. I'VE HAD THIS CAR SINCE SEPTEMBER OR OCTOBER I BELIEVE OF 2018. IT'S VERY FRUSTRATING AND I'VE WAISTED OVER $500 GETTING IT REPLACED.
Power train, Engine, Nov 11, 2020
I WAS DRIVING ON FREEWAY AND CAR WENT INTO ENGINE POWER REDUCE MODE, RAPIDLY SLOWED DOWN TO 35 MILES AN HOUR.
Electrical system, Exterior lighting, Vehicle speed control, Nov 10, 2020
WHILE DRIVING PASSENGER SIDE LOW BEAM STOPPED WORKING, THEN CAME BACK ON AFTER A FEW DAYS. NOW BOTH PASSENGER AND DRIVER LOW BEAMS ARE NOT WORKING. HIGH BEAMS ARE FINE. I ALWAYS USED THE AUTOMATIC LIGHTING TO HAVE THEM TURN ON/OFF FOR ANYTIME I DRIVE. LOW BEAMS REQUIRED NEW HEADLAMPS AND MELTED RELAY, REPLACED THAT AS WELL. SERVICE ESC AND TRACTION CONTROL LIGHTS COME ON DASH, THEN TURN OFF, THEN COME BACK ON. IT IS INTERMITTENT AND WON'T EVER STAY ON LONG ENOUGH TO HAVE CHECKED. USUALLY IT HAPPENS WHEN STOPPED AT A STOPLIGHT AND THEN WHEN YOU START TO ACCELERATE AGAIN IT GOES OFF.
Exterior lighting, Nov 7, 2020
I'VE REPLACED LOW BEAM HEADLIGHT BULBS 4 TIMES (3 ON PASSENGER SIDE) THE PAST 13 MONTHS; THE HIGH BEAMS 3 TIMES (2 ON PASSENGER SIDE). HAD TO RUN ON HIGH BEAMS ONLY FOR APPROX 2 MONTHS CAUSE BOTH LOW BEAMS WENT OUT A COUPLE OF MONTHS AFTER REPLACING THEM. BEEN BUYING THE HIGHER END BULBS AND BEEN CAREFUL TO NOT TOUCH THEM. HAD TO REPLACE YET OTHER BULB TONIGHT CAUSE HIGH BEAM WENT OUT. REPLACED 1 HIGH BEAM AND 2 LOW BEAMS AND THE PASSENGER SIDE LOW BEAM WENT OUT ON THE WAY HOME ABOUT 15 MILES.
Engine, Oct 30, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START-UP WITH AN ABNORMAL CLUNKING AND BANGING SOUND COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT THE TIMING CHAIN WAS SLIGHTLY DETACHED AND BECAME LOOSENED. THE VEHICLE WAS TAKEN TO HEISER CHEVROLET WEST ALLIS (10200 W ARTHUR AVE, WEST ALLIS, WI 53227; (414) 327-2300) AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FAILURE HAD CAUSED ADDITIONAL ENGINE DAMAGE. THE FULL DIAGNOSTIC TEST WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 85,000.
Exterior lighting, Oct 29, 2020
THE PASSENGER SIDE LOW BEAM LIGHT KEEPS GOING OUT. I'VE CHANGED IT 4 TIMES IN LESS THAN 2 YEARS.
Exterior lighting, Oct 19, 2020
THE RIGHT HEADLIGHT KEEPS GOING OUT. I HAVE CHANGED THE BULB 6 TIMES IN TWO WEEKS. I HAVE CHANGED THE PLUG AND IT STILL KEEPS GOING OUT. IT IS THE LOW BEAM LIGHT BULB THAT MALFUNCTIONS. I HAVE CHANGED THE SWITCH FOR THE LIGHTS AND ALSO TOOK IT TO A CAR SHOP. NOTHING IS FIXING IT.
Exterior lighting, Oct 17, 2020
PASSENGER LOW BEAM HEADLIGHT BURNED OUT 6 TIMES AND HAD TO BE REPLACED EACH TIME. DRIVER'S SIDE LOW BEAM BURNED OUT TWICE AND REPLACED EACH TIME. BOTH HEADLIGHTS WERE REPLACED EVERY TIME ONE WENT OUT. THIS WAS DONE TO BE SAFE AS IT IS DIFFICULT AND TIME CONSUMING TO REPLACE. CURRENTLY DRIVER'S SIDE IS VERY DIM AND PASSENGER SIDE IS OUT AGAIN AND VEHICLE CANNOT BE DRIVEN AT NIGHT. LIGHTS HAVE GONE OUT AT RANDOM TIMES AND HAVE CAUSED VERY POOR NIGHT VISION. LUCKILY NO ACCIDENTS, BUT HAVE BEEN PULLED OVER TWICE BECAUSE OF THE ISSUE. A COUPLE INCIDENTS THE HEADLIGHTS WOULD GO ON AND OFF WHEN HIT BUMPS IN ROAD. I READ MANY REVIEWS AND BELIEVE THIS IS A VERY COMMON ISSUE, GM IS AWARE OF THE PROBLEM AND HAS NOT RECALLED THE VEHICLES TO FIX IT.
Seat belts, Oct 5, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V269000 (SEAT BELTS). THE CONTACT HAD TAKEN THE VEHICLE TO TERRE HAUTE CHEVROLET (5377 S US HWY 41, TERRE HAUTE, IN 47802) AND HAD THE RECALL REPAIR PERFORMED. RECENTLY, THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, THE DRIVER'S SIDE SEAT BELT LATCH ANCHOR DETACHED FROM THE VEHICLE WITHOUT WARNING. NEITHER THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
Electrical system, Electronic stability control (ESC), Fuel/propulsion system, Oct 1, 2020
WHEN I GET IN MY CAR I NOTICE THAT MY CHECK ENGINE LIGHT COMES ON IN AN ARE WHERE CERTAIN PEOPLE DON'T LIKE ME AT LIKE CUBA MO THERE IS A CONSPIRACY GOING ON OUT HERE EVER SENSE THEY TOOK MY KIDS ILLEGALLY IT'S BEEN NOTHING BUT PROBLEMS AND I DON'T WANT TO GET HURT OR HURT NOBODY PLEASE HELP MY GAS LEAVES QUICK ALSO I KNOW MY CAR IS BEING HACKED BECAUSE THEY DO THAT A LOT OUT THERE AND SURROUNDING CITIES THE ENGINE LIGHT WILL COME ON WHILE I'M DRIVING AND WHEN I'M OUT THE CAR IT'LL COME ON THERE IS ALSO A TRACKING DEVICE ON IT THAT I DIDN'T PUT ON THERE ALSO I PUT GAS IN MY CAR THEN ALL OF A SUDDEN IT GOES DOWN TO LOW FUEL I JUST BOUGHT THE CAR FROM THE DEALERSHIP AT JD BY RIDER IN ROLLA MO*DT*JB
Steering, Sep 21, 2020
POWER STEERING GOES OUT LOW TRAC LIGHT COMES ON SERVICE LIGHT COMES ON WHILE CAR WAS IN MOTION
Steering, Vehicle speed control, Electronic stability control (ESC), Sep 18, 2020
I WAS DRIVING TO TOWN AND EVERYTHING STOP WORKING. IT SCARD THE CRAP OUT OF ME. I TOOK IT TO SMITH CHEVY IN TURLOCK CA THEY SAID THEY DIDNT KNOW WHAT WAS WRONG WITH IT AND CHARAGED ME 489.00. LUCKY IT DIDNT KILL ME. GM MOTORS NEED TO DO A RECALL ON IT BEFORE SOMEONE GETS HURT OR LOSE THERE LIFE.
Electrical system, Exterior lighting, Air bags, Sep 10, 2020
IN 2019, MY VEHICLE'S TAIL LIGHTS, BLINKERS, HEADLIGHTS, & INTERIOR LIGHTS WENT OUT. I BEGAN TO RECEIVE DASHBOARD NOTIFICATIONS FROM MY CAR ABOUT TRACTION CONTROL IN EARLY 2018 AND EARLIER THIS YEAR I STARTED RECEIVING NOTIFICATIONS OF PROBLEMS WITH MY AIRBAGS. I BOUGHT NEW BULBS, BUT THAT DIDN'T SOLVE MY LIGHTING PROBLEMS. I TOOK MY CAR TO A CHEVY DEALERSHIP AND WAS CHARGED/PAID A LARGE SUM OF MONEY TO BE TOLD I NEEDED A NEW FUSE PANEL AND HEADLIGHT BULBS. I WAS TOLD THE PANEL WASN'T AVAILABLE DUE TO A STRIKE AT THE PLANT & TO COME BACK LATER TO HAVE THE PANEL INSTALLED. I RETURNED LATER TO BE TOLD THAT THE TECH DIDN'T RECORD HIS FINDINGS ON MY PROFILE SO NO ONE KNEW WHAT WAS WRONG WITH MY VEHICLE AND WAS ASKED TO PAY OUT MORE MONEY. THEREFORE, I TOOK MY VEHICLE TO A DIFFERENT DEALERSHIP AND IT WAS DOCUMENTED THAT MY VEHICLE REQUIRED A SUBSTANTIAL AMOUNT OF WIRING WHICH INCLUDES, BUT NOT LIMITED TO, BODY CONTROL MODULE (BCM), BODY HARNESS, A NEW FUSE BLOCK, LABOR, ETC., THE PRICE TAG IS IN THE THOUSANDS. I CONDUCTED ONLINE RESEARCH AND LEARNED OF RECALLS ON MY VEHICLE. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON MY PARTICULAR VIN ALTHOUGH THERE IS A RECALL ON THE YEAR, MAKE AND MODEL OF MY CAR AND THERE WAS NOTHING CHEVROLET COULD DO TO ASSIST ME. HOWEVER, FOR EVERY SINGLE ISSUE I AM EXPERIENCING WITH MY CAR THERE IS A RECALL FOR IT. I AM UNABLE TO DRIVE MY FINANCED VEHICLE DUE TO SAFETY HAZARDS AND THE POSSIBILITY OF BEING TICKETED BY THE POLICE OR WORSE. I RECEIVED NOTICE FOR ONE RECALL AFTER PURCHASING MY CAR AND THAT WAS FOR A SEAT BELT. FROM MY UNDERSTANDING 13036 IS THE BCM CHEVY RECALL NUMBER. PLEASE LET ME KNOW IF MORE INFORMATION IS NEEDED.
Electrical system, Sep 5, 2020
THIS VEHICLE AND MANY OTHER YEAR MODELS HAVE BEEN HAVING SAME ISSUES AND COSTING LOTS OF MONEY TRYING TO PIN POINT REAL ISSUE. THE CAR WILL TURN OFF AT STOP LIGHTS, MELT WIRES AND IS RELATED TO FUEL PUMP WIRING. THE WIRE GAGE IS TO SMALL TO PULL PROPER AMPS THAT LEAD TO BLOWN FUSES, MELTED WIRES, CAR STALLING AND WON'T CRANK, AND ACCORDING TO OTHER COMPLAINTS-DONE TO GM PERSONALLY BY A LOT OF PEOPLE, HAS QUIT WHILE GOING DOWN HWY. THESE ARE SERIOUS SAFETY ISSUES! I JUST BOUGHT THIS CAR FROM PRIVATE PARTY 3 MONTHS AGO. BEEN HAVING ISSUES WITH MOTOR CRANKING MULTIPLE TIMES. TOOK IT TO DEALERSHIP PREVIOUS OWNER BOUGHT IT FROM TO FIX JSSUES-SEATBELT RECALL, NEW FOB DUE TO ORIGINAL 'DEAD'-IT'S BATTERY STILL GOOD. CHECK OUT CRANKING ISSUES AND DOORS NOT LOCKING. THEY DID NOT FIND CRANK ISSUE AND SUPPOSEDLY 4 DOOR LOCKING MODULATORS WERE MESSED UP. IF CAR CRANKS THEY CAN'T DIAGNOSE S PROBLEM. THEY GOT NEW FOB TO WORK. MY PERSONAL MECHANIC HAD REPLACE FUEL RELAY, STILL STOPS CRANKING, JUST REPLACED THE TRUNKS FUSE BOX. IT CRANKS NOW, BUT FOR HOW LONG? GM NEEDS TO DO A RECALL ON FUEL PUMP WIRING FROM BOX TO PUMP! PUT CORRECT WIRE GAGE SO THIS WON'T HAPPEN AGAIN! THE LAST TIME CAR DIDN'T CRANK WAS ON 7/28/20. MY MECHANIC REPLACED FUSE BOX AND I HAVE NOT DRIVEN IT SINCE! I HAVE CRANKED IT SEVERAL TIMES THOUGH. PEASE HELP US LITTLE PEOPLE GET JUSTICE BEFORE IT CAUSES A WRECK OR TAKES A LIFE! THANK YOU.
Exterior lighting, Sep 5, 2020
MY HEADLIGHTS HAVE BEEN REPLACED 3 TIMES IN THE PAST 2 YEARS (TWICE IN THE PAST 6 MONTHS). I AM A SINGLE MOM AND CANNOT AFFORD TO CONTINUOUSLY PAY $180 TO HAVE BULBS REPLACED. I HAVE TO TAKE IT TO A MECHANIC SHOP BECAUSE THE FRONT BUMPER HAS TO BE REMOVED. THIS LAST TIME, THE LEFT LOW BEAM LIGHT, WOULD GO ON AND OFF AND THEN IT JUST FINALLY WENT OUT. IT DID NOT MATTER IF I WAS SITTING STILL OR IF THE CAR WAS IN MOTION, HOWEVER, I DID NOTICE IT HAPPENED MORE WHEN I WOULD HIT BUMPS. IT IS ALMOST LIKE THEIR IS A LOOSE WIRE SOMEWHERE. THIS VEHICLE NEEDS TO BE RECALLED TO FIX THE FAULTY ISSUES THAT MYSELF AND OTHERS ARE HAVING.
Engine, Aug 31, 2020
ENGINE STALLS WHEN SLOWING DOWN OR WAITING FOR TRAFFIC LIGHT. CALLED MECHANIC FOR DIAGNOSTIC CHECK. HE SAID ECS NOT FUNCTIONING CORRECTLY. I WAS 10 MILES FROM MY HOME WHEN THE CAR STARTED TO STALL AND IT STOPPED 6 TIMES BEFORE GETTING HOME. ENGINE HESITATED, HAD TO PUMP ACCELERATOR TO GET IT GOING AND STEERING WAS DIFFICULT. IS THERE A RECALL FOR THAT PROBLEM?
Electrical system, Fuel/propulsion system, Aug 30, 2020
THE VEHICLE HAVE NO CHECK ENGINE CODES BUT WON'T START AND CUTS OFF I TRAFFIC AND IN HIGHWAY. THE FUSE BOX IN TRUNK GETS GOT AND THE FUEL PUMP RELAY GETS HOT. AFTER THE CAR STALLS THE ONLY WAY TO START IS SHAKE WIRETAP FUSE BOX IN TRUNK AND TAP ON REAR FUSE BOX
Electrical system, Engine, Aug 26, 2020
ENGINE LOSSES POWER SHUTS OFF WONT RESTAT
Air bags, Aug 24, 2020
I TURNED MY CAR ON THIS MORNING AFTER SITTING ALL NIGHT AND THE DASHBOARD SAID SERVICE AIR BAG. IT WAS HUMID AND HOT THE PAST FEW DAYS. I LOOKED UP ISSUES WITH 2012 CHEVY MALIBU'S AIR BAGS, THERE ARE RECALLS FOR THEM BUT NOT FOR MY VIN. MY CAR HAS NOT BEEN IN ANY ACCIDENTS.
Engine, Aug 21, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT VEERED TO SHOULDER OF THE ROADWAY. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO START. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE CONTACT WENT TO CHEVROLET OF MONTEBELLO (310 W WHITTIER BLVD, MONTEBELLO, CA 90640) HOWEVER, WAS INFORMED THAT NO RECALLS WERE ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,031.
Electrical system, Aug 20, 2020
CAR STOPS WHILE DRIVING LOSES POWER. START AND STOP INTERMITTENTLY. FUSES HOT IN TRUNK FUSE BOX. WAS NEARLY REAR ENDED MULTIPLE TIMES.THIS HAS BEEN AN ONGOING PROBLEM AND HAVE HAD MANY PARTS REPLACED WHICH HAS NOT FIXED THE PROBLEM. THIS IS HOWEVER, THE THIRD TIME IT HAS HAPPENED WHILE DRIVING. THIS IS A VERY DANGEROUS SITUATION! I HAVE HEARD OF MANY OTHER VEHICLE OWNERS OF THE SAME MAKE AND MODEL HAVING THESE ISSUES. THIS IS A WIRING ISSUE WITH GENERAL MOTORS. SOMEONE IS GOING TO GET INJURED OR WORSE DUE TO THIS ISSUE.
Exterior lighting, Aug 14, 2020
HEADLIGHTS AND HIGH BEAMS KEEP GOING OUT GOT THE CHANGED 6 TIMES IN LESS THAN 4 MONTHS CAME BACK ON ONE TIME WHEN I HAD THE ANTI THEFT PROBLEM AND HAD TO JUMP MY CAR BUT THEN BACK TO BEING OUT AGAIN
Electrical system, Exterior lighting, Aug 7, 2020
THE LOW-BEAM HEADLIGHTS KEEP BURNING OUT. A MELTED SOCKET WAS THE FIRST ISSUE. IT WAS REPAIRED A MONTH AGO AND NOW THE SAME PROBLEM IS AGAIN AT PLAY. THERE MUST BE AN ELECTRICAL SHORT. THIS IS A COMMON PROBLEM WITH THESE VEHICLES THAT MANY HAVE REPORTED. IT COSTS DEARLY TO HAVE A MECHANIC TAKE APART THE FRONT OF THE VEHICLE AND WORK ON THE LIGHTS SINCE YOU MUST TAKE OFF THE WHOLE FRONT BUMPER TO ACCESS THE HEADLIGHTS. I HAVE PAID FOR REPAIR AND BULB REPLACEMENT ALREADY IN THE PAST 2 MONTHS. TO SEE IT HAPPENING AGAIN IS VERY DISCOURAGING.
Seats, Aug 1, 2020
THERE WAS A RECALL ON THE SEAT BELT ASSEMBLY FOR MY CAR IN 2019 AND I TOOK IT TO DAVIDSON CHEVROLET IN WATERTOWN NY. THEY FIXED THE RECALL AND MENTIONED IT COULD AFFECT THE SEAT ASSEMBLY. SHORTLY AFTER I GOT A POSTCARD REGARDING THE SEAT. A FEW DAYS LATER MY SEAT NO LONGER MOVES BACK OR FORTH. I TRIED CALLING AND THEY SAID IT WAS A FUSE AND THEY HAD TO ORDER IT. I KEPT CALLING EVERY FEW WEEKS AND THEY WOULDN'T GIVE ME AN ANSWER OR CALL ME BACK. I FINALLY GOT AHOLD OF SOMEONE AND WENT INTO THE SHOP THURSDAY JULY 30, 2020 TO GET THE FUSE IN. THEY LATER CAME OUT AND SAID IT WAS BECAUSE MY LEVER BROKE, HOWEVER MY LEVER WAS NOT BROKE WHEN I BROUGHT MY CAR IN. IT LOOKS LIKE IT IS A CLEAN CUT. THEN THEY TURNED AROUND AND SAID THAT IT WAS THE BUCKLE ASSEMBLY AND PROCEEDED TO TELL ME TO GO TO THE JUNKYARD TO REPLACE MY SEAT AND THEN I CAN PAY THEM TO INSTALL IT. I FEEL AS THOUGH I SHOULD NOT HAVE TO PAY FOR IT AS IT WAS ORIGINALLY FROM THE RECALL. I ALSO FEEL LIKE I SHOULDN'T HAVE TO GO TO THE JUNKYARD WHEN THEY SHOULD BE FIXING IT.