2017 Chevrolet Malibu
Problems, recalls and owner-reported issues
Engine is the leading concern among 724 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Malibu model years with reports.
Of the 2017 reports, 17 involved a crash and 4 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Seat belts, critical fastenersAug 20, 2021
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Campaign 21V649000 on NHTSA.gov
Air bags, sensor, occupant classificationJun 14, 2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
In the event of a crash, improper air bag deployment can increase the risk of injury.
GM will notify owners, and dealers will replace the front passenger PPS seat service kit, free of charge. The recall began August 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18208.
Campaign 18V400000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
Air bags, side/windowDec 2, 2016
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Insufficient welds could cause the inflator to separate and propel air bag debris into the cabin during a crash. Also, the inflator could fail to inflate during a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the rear side air bag modules, free of charge. The recall began on January 25, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 16146.
Campaign 16V870000 on NHTSA.gov
Representative owner complaints: engine
261 reports, newest first. Show all
Electronic stability control (ESC), Engine, Nov 1, 2019
THE VEHICLE DISPLAYS/FLASHES QUICKLY, STABILI TRACK SYSTEM ERROR (MAYBE NOT THE EXACT WORDS) AND AFTER A WHILE THE ENGINE SPEED DECREASES. THIS HAS HAPPENED TO ME 3 TIMES AND TWO HAPPENED TO BE WHEN I WAS DRIVING ON THE HIGHWAY GOING 70MPH AND THE VEHICLE SPEED SUDDENLY DECREASES TO 30MPH DUE WITH ANY WARNING.
Power train, Electrical system, Engine, Oct 28, 2019
FOR THREE WEEKS I HAVE BEEN GETTING A "SHIFT TO PARK" ERROR WHEN I PLACE CAR IN PARK. IT PREVENTS ME FROM FULLY TURNING CAR OFF AND WILL NOT ALLOW DOORS TO LOCK. I HAVE TO PLAY WITH THE SHIFTER TO GET THE WARNING TO COME OFF. LAST WEEK IT WAS IN THE SHOP AT BASIL CHEVROLET IN DEPEW, NY AND THEY REPLACED THE SHIFT RELAY AND IT IS STILL DOING IT. TODAY WHILE DRIVING DOWN THE HIGHWAY MY CAR SUDDENLY SHOWED THE CHECK ENGINE LIGHT, THE TRACTION CONTROL LIGHT, SLOWED DOWN TO APPROXIMATELY 10-15 MILES PER HOUR AND SHOWED "REDUCED ENGINE POWER" WARNING ON THE DASHBOARD. I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I WAS ABLE TO GET INTO A PARKING LOT BUT THE CAR WOULD NOT SHUT OFF AND THE "SHIFT TO PARK" WARNING SHOWED. FINALLY GOT THAT ERROR TO GO OFF AND SHUT OFF CAR. CAR WAS ABLE TO RESTART WITH ONLY THE ENGINE LIGHT ON. STAYED ON FOR THE NEXT 35 MILES. JUST WENT BACK OUT AT LUNCH TIME AND NOW NO LIGHTS AND IT WAS DRIVING FINE UNTIL I TRIED SHUTTING OFF AND THE "SHIFT TO PARK" WOULDN'T GO OFF NO MATTER HOW MUCH I TRIED TO WIGGLE THE HANDLE. CAR GOING BACK TO DEALER AT 5PM.
Engine, Oct 15, 2019
ON JULY 22, 2019 WHILE OUT OF TOWN, MY CAR WENT INTO REDUCED ENGINE POWER MODE, EVERYTHING LOCKED UP AND THE CAR CUT OFF. THE CAR WOULD NOT START BACK UP. I HAD THE CAR TOWED TO THE CLOSEST SHOP WHERE IT WOULD SIT FOR ABOUT A MONTH AND A HALF. I WAS TOLD THAT INITIALLY IT WAS A SENSOR, THEN COME TO FIND OUT THE CAMSHAFT NEEDED TO BE REPLACED. IT TOOK A FEW WEEKS TO GET THE PARTS AS THEY SAID THEY WERE ON BACK ORDER. FINALLY I GET THE MONEY TO PICK THE CAR UP. UPON GETTING INTO THE CAR ON OCTOBER 12, WHILE STILL AT THE DEALERSHIP THE ENGINE LIGHT CAME ON. NOW I AM TOLD THAT THE SENSORS AND PISTONS NEED TO BE REPLACED. THE CAR HAS 89,000 MILES ON IT AND OVER ALL THE TOTAL REPAIRS WILL BE OVER SEVEN THOUSAND DOLLARS. I HAVE SENT SOME DOCUMENTATION TO THE DEALERSHIP WITH REGARDS TO CUSTOMER SATISFACTION PROGRAM NUMBER N182195660 ATTACHED BELOW. THIS DESCRIBES EVERYTHING THAT HAS BEEN WRONG WITH MY CAR THIS TIME IN THE SHOP AND THE REPAIRS THAT THEY NEED DO WITH THE PISTONS AS OF NOW. I HAVE REACHED OUT TO GM TO OPEN A CASE TO SEE IF MY CAR COULD BE PART OF THIS NOTIFICATION, THOUGH THEY HAVE INITIALLY TOLD ME ITS NOT, ITS TOO OBVIOUS THAT THE CAR MEETS EVERYTHING THAT IS DESCRIBED IN THE NOTICE.
Power train, Vehicle speed control, Engine, Oct 12, 2019
REDUCED ENGINE POWER IS A NORM FOR THESE NEW CHEVY MALIBU'S MY ENGENDER IS REDUCING POWER AGAIN. THEY CHARGES ME $345 LAST DECEMBER 3018 TO REPLACE THE ACCELERATOR PEDAL AND THIS OCTOBER 2019, IT'S DOING THE SAME THING. IT WILL REDUCE SPEED ON HIGHWAY UNDER 50 MPH AND I COULD HAVE BEEN HIT BY OTHER CARS IF THEY DID NOT NOTICE.
Engine, Sep 18, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 25 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE AND THE VEHICLE BEGAN TO STALL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE TO ART MOEHN CHEVROLET HONDA (2200 SEYMOUR RD, JACKSON, MI 49201, 517-787-7700) WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECTIVE CAMSHAFT THAT BURST AND SPREAD METAL FRAGMENTS THROUGHOUT THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT FINANCIAL ASSISTANCE TOWARDS THE COST OF A NEW ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Electrical system, Engine, Sep 18, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE THE VEHICLE WAS AT A STOP LIGHT, IT ATTEMPTED TO RESTART INDEPENDENTLY AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE INSTRUMENT PANEL STARTED TO BLINK AND THE VEHICLE STALLED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO RESTART. THE CONTACT CALLED MORITZ CHEVROLET (9101 CAMP BOWIE, DR. WEST STE. # 1, FORT WORTH, TX 76116, (817) 696-2000) AND SCHEDULED AN APPOINTMENT. THE CONTACT STATED THAT THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,211.
Other or unspecified, Engine, Sep 10, 2019
I SERVICE CHECK ENGINE LIGHT GOES ON MOST OF THE TIME. I HAVE GONE TO REPAIR SHOP AROUND 15X TIMES IN A ALMOST 2 YEARS PERIOD. I HAVE TROUBLE DOING MY LAST INSPECTION DID NOT WANNA PAST, THEY TOLD ME TO RUN THE CAR IN HIGH WAY FOR 20 MILES NON STOP,DNT UNDERSTAND WHY I NEEDED TO DO THIS. ALSO AT MORE TIMES THEN I CAN REMEMBER THE CAR DIDNT WANT TO START IT WOULD AFTER 10-15 MIN AFTER I TRY TO START IT UP, I FEEL MOTOR JUMPS ALOT, AND TRANSMISSION NOT RUNNING NORMAL AS IT SHOULD, I HAVE DONE 2 CASES WITH THE HEADQUATERS IN CHICAGO BUT BOTH TIMES THEY CLOSE THE CAES AND NOTHING WAS SOLVED,AND UNTIL THIS DAY I STILL HAVE PROBLEMS WITH THIS CAR
Electrical system, Electronic stability control (ESC), Engine, Jul 24, 2019
CAR SHUTS OFF COMPLETELY WHILE DRIVING-THE CAR GOES DEAD DE-ENERGIZED COMPLETELY. ALL CONTROLS WOULD NOT WORK JUST LOCKED UP ON ME. I HAD TO HAVE THE UNIT TOWED TWICE, WE SWITCHED THE BATTERY IN THE KEY FOB AND THE CAR ENDED UP STARTING, HOWEVER 2 WEEKS LATER IT DIED AGAIN WHILE DRIVING, I NEARLY HAD AN ACCIDENT AGAIN!! 3 TIMES THE CAR HAS BEEN IN MOTION GOING STRAIGHT AND COMPLETELY SHUTS DOWN. THE DEALERSHIP WAS NOT ABLE TO FIND ANYTHING WITH THEIR DIAGNOSTIC TESTING!! THIS HAS TO BE SOME SORT OF MAL-FUNCTION OR RECALL REGARDING THIS ISSUE.
Electrical system, Engine, Jul 8, 2019
DRIVING ON A MAJOR HIGHWAY WITH A CUSTOMER AND THE ENGINE LIGHT COMES ON, POWER IS REDUCED TO A CRAWL, AND THEN "POWER REDUCE" LIGHT COMES ON. AT THAT POINT NO ACCELERATION OCCURS AND CAR CUTS OFF ( I WAS ABLE TO GLIDE TO THE SIDE) AND WILL NOT START BACK UP. AFTER AN HOUR,( AND ME HAVING TO CALL ANOTHER CAR TO PICK UP MY CUSTOMER) CAR CUTS BACK ON. TAKE IT TO DEALERSHIP, WAS ADVISED THAT A BULLETIN WAS ISSUED REGARDING THIS PROBLEM 18 MONTHS AGO, 1 MONTH BEFORE I PURCHASED CAR. SAID I NEEDED MY CYLINDERS REPLACED (THE ENGINE) BUT ONCE I TOOK IT IN, THEY REPLACED THE FUEL INJECTIONS (23,000 MILES). 60 DAYS LATER, THE SAME EXACT ISSUE HAS OCCURRED, AGAIN ON A MAJOR HIGHWAY, THIS TIME I HAD JUST DROPPED OFF A PASSENGER. WAITED 30 MINUTES, AND WAS ABLE TO DRIVE HOME. SINCE IT WAS THE HOLIDAY WEEKEND, I WAS NOT ABLE TO GET INTO THE DEALERSHIP FOR IMMEDIATE REPAIRS AGAIN. CALLED TODAY 7/8/19 TO SPEAK TO MY ADVISOR, HE HAS NOT CALLED ME BACK. I WILL HAVE TO HAVE THE CAR TOWED IN OR DRIVE ON THE BACK ROADS AT A CRAWL.
Electrical system, Electronic stability control (ESC), Engine, Jul 8, 2019
WARNING MESSAGE SAYS 'SHIFT INTO PARK' & EVEN THOUGH ENGINE SHUTS OFF, THE RADIO (& I'M ASSUMING BATTERY) DOESN'T. CAR WON'T LOCK BECAUSE OF IT. HAS REQUIRED TURNING CAR BACK ON & OFF AS MANY AS 8 TIMES, AND/OR MOVING FORWARD OR BACKWARDS NUMEROUS TIMES. CHEVY DEALER'S SERVICE ADVISOR TOLD ME "YEAH, WE'VE HAD LOTS OF PROBLEMS WITH THAT. WE USUALLY HAVE TO REPLACE THE SHIFTER CONTROL BOX".
Power train, Service brakes, Engine, Jul 1, 2019
ON SATURDAY, JUNE 29TH, 2019 APPROXIMATELY AT 12:30 PM MY FAMILY'S 2017 CHEVROLET MALIBU WAS IN MOTION IN A MAJOR INTERSTATE (I-75) AND THE TRAFFIC STARTED SLOWING DOWN, I PRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL BECAME VERY HARD TO BRAKE AND HAVING TO SWERVE TO THE SIDE OF THE RIGHT SIDE OF THE ROAD TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. THE VEHICLE'S MESSAGE BOARD READ "ENGINE POWER REDUCED". I ALSO RECEIVED AN EMAIL MESSAGE FROM ON-STAR STATING THAT AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM WAS DETECTED. THE VEHICLE WAS TAKEN TO VICTORY LANE CHEVROLET IN FORT MYERS, FLORIDA, AND THE SERVICE TECHNICIAN TOLD US THAT THE ISSUE HAD NOTHING TO DO WITH THE ENGINE OR TRANSMISSION AS THE VEHICLE MESSAGE STATED, BUT A PROBLEM WITH THE BRAKING SYSTEM'S VACUUM. THIS COULD HAVE BEEN A REALLY BAD ACCIDENT AND HOPE THAT THIS INFORMATION CAN HELP AVOID ANY PROBLEMS TO ANYBODY. WE ARE STILL WORRY ABOUT DRIVING THIS VEHICLE, SINCE WE ARE BECOMING AWARE THAT THIS IS AN ISSUE THAT SEEMS TO BE REPEATING ITSELF TO MANY OTHER OWNERS OF THE SAME VEHICLE AND MODEL AS OUR MALIBU IN THE UNITED STATES AND CANADA.
Engine, Fuel/propulsion system, Jun 21, 2019
I PURCHASED A 2017 CHEVY MALIBU IN APRIL 2017 WITH 11 MILES. IN LESS THAN A MONTH, THE CAR STARTED HAVING ISSUES. TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION WITH THE INITIAL PROBLEM BEING THE O2 SENSOR THEY UPDATED THE SOFTWARE AND IT WAS NOTED GM WOULD MONITOR THE CONCERN AND HAS BEEN AN ONGOING ISSUE SINCE. THE PROBLEMS ARE AS FOLLOWS: DASHBOARD GOES BLANK WHILE DRIVING, CODES: P0036, P0037, P0138, P0141, P2097 X3; P2122, P2127, P2138, ACCELERATOR PEDAL REPLACED X3 WITHIN A TWO MONTH TIME FRAME WITH THROTTLE HARNESS BEING REPLACED ON THE THIRD TIME, REDUCED ENGINE POWER TO 20 MPH WHILE DRIVING, SCANNING NOISE COMING FROM ENGINE WHILE VEHICLE IS BOTH IN THE ON/OFF POSITION; STILL HAVE NO EXPLANATION OF THE PROBLEM. THE SOUND WILL SOMETIMES OCCUR BEFORE REDUCED ENGINE POWER. WHILE THE CAR WAS UNDER WARRANTY, THE ISSUES WERE NOT ADDRESSED AND WERE NO LONGER GM'S CONCERN AFTER THE WARRANTY EXPIRED. I FILED A BBB CLAIM TO HELP RESOLVE THE ONGOING PROBLEMS WITH THE VEHICLE. THE BBB AWARDED THE DECISION THAT GM IS TO REPAIR ANY ISSUES WITH THE THROTTLE, ACCELERATOR PEDAL, AND EMISSIONS WITH FOUR ATTEMPTS TO DO SO.
Engine, Fuel/propulsion system, Jun 19, 2019
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Steering, Electronic stability control (ESC), Engine, Jun 18, 2019, crash
THE VERY FIRST ADVANCED DIAGNOSTIC REPORT BY 'ONSTAR" EMAILED TO ME ON 04/07/2017, WAS LESS THAN 30 DAYS AFTER THE FINAL SALE OF MY VEHICLE. I CALLED THE SERVICE TEAM FOR THE FIRST TIME ON APRIL 7, 2019 @4:13PM. (SEE PHONE RECORDS) I AM UNSURE OF THE MILEAGE HOWEVER; I DO CONFIRM IT WAS WITHIN THE 30 DAYS OF ME PURCHASING THE CAR AND I SPOKE WITH A SERVICE REP BY THE NAME OF GUY. AT THE TIME OF SALE, THE CAR HAD 15 MILES TOTAL. THE DIAGNOSTIC MESSAGE RECEIVED ON APRIL 7, 2017 WAS "AN ISSUE WITH THE EMISSIONS/ ENGINE POWER REDUCED/ENGINE STALLED". THE CHECK ENGINE LIGHT WAS ALSO ON I HAVE RECEIVED AN EMAIL TO THAT EFFECT EVERY MONTH THEREAFTER, AND TO DATE. EACH TIME CAUSING THE CHECK ENGINE LIGHT TO COME ON. I HAVE ALSO ATTEMPTED TO HAVE THE CAR REPAIRED MULTIPLE TIMES, WITHIN WARRANTY AND WHILE OUT OF WARRANTY, BY TWO DEALERSHIPS. 1. ROCKMONT OURISMAN CHEVROLET &2. SPORTS CHEVROLET. BOTH SERVICE TEAMS NEVER RESOLVING THE ISSUE. THE LAST FEW TIMES THE CAR WAS IN FOR SERVICE AT THE SENIOR ADVISOR'S RECOMMENDATION WAS ON 10/17/2018 FOR 1 DAY, 11/09/2018-11/13/2018 FOR 4 DAYS AND FINALLY 12/10/2018-01/17/2019, OVER 1 MONTH AT THE SPORTS CHEVROLET. DURING THIS TIME, UNFORTUNATELY, I WAS NOT UNDER WARRANTY; THEREFORE, I SPENT QUITE A BIT OF OUT OF POCKET EXPENSES ON A RENTAL VEHICLE FOR THE DAYS MY CAR WAS IN FOR REPAIR, EVEN THOUGH THIS ISSUE WAS OBVIOUSLY RELATING THE SAME UNRESOLVED COMPLAINT FROM APRIL 7, 2017 AND THAT A CHEVROLET SENIOR ADVISOR RECOMMENDED I GO THERE. I FOUND THE SENIOR ADVISORS TO BE UNHELPFUL AND LIMITED IN REMEDYING SIMPLE COMMON SENSE CUSTOMER CONCERNS. I HAVE LOTS OF DOCUMENTATION
Power train, Engine, Fuel/propulsion system, Jun 17, 2019
I HAVE A RECURRING EMISSION ISSUE DIAGNOSTIC TEST CODE P2097 GENERAL MOTORS HAS ADMITTING TO NOT KNOWING WHAT IS WRONG WITH MY VEHICLE. I PURCHASED THE VEHICLE BRAND NEW THE EMISSION ISSUE IS ONGOING RECURRING AND MY VEHICLE IS UP FOR STATE INSPECTION FOR WHICH IT WILL NOT PASS, THIS ISSUE BEGAN AT MILE 3007 I'VE OWNED THE CAR FOR LESS THAN 2 YEARS. THE VEHICLE CAME WITHOUT AIR CONDITIONING FOR WHICH IT WAS EQUIPPED THAT ISSUE BEGIN AT MILE 598. I HAVE HAD MULTIPLE SYSTEMS ISSUES. I HAVE LOST MY JOB OVER THIS CAR THIS ISSUE HAS NOT BEEN CORRECTED WITH SEVERAL ATTEMPTS TO REPAIR IT. I WANT GENERAL MOTORS TO REPURCHASE THE VEHICLE WITH NO USAGE BEING CHARGED. THIS HAS BEEN AN ISSUE THAT IS CAUSED MY PERSONAL LIFE AND MY PROFESSIONAL LIFE SEVERE DISTRESS. I LITERALLY HAVE LOST EVERYTHING AFTER HAVING LOST MY JOB OVER THIS DEFECTIVE VEHICLE. THE VEHICLE HAD AN ACCELERATOR PEDAL ASSEMBLY REPLACED WHICH PRIOR TO THAT MY CAR WAS GOING INTO LIMP MODE / SAFE MODE CONSTANTLY. THIS IS AN ISSUE GENERAL MOTORS IS AWARE OF AND HAS CONTINUED TO SELL THIS MODEL VEHICLE WITH ITS KNOWN DEFECTS WHICH IN MY OPINION IS EXTREMELY DANGEROUS GIVEN THE RESULTING CHARACTERISTICS THE CAR DISPLAYS ONCE GOING INTO REDUCED ENGINE POWER / LIMP MODE THIS WOULD OCCUR WHILE DRIVING ON THE HIGHWAY EARLY MORNING LATE NIGHT HOURS I WOULD HAVE TO PULL OVER UNEXPECTEDLY AND SUDDENLY, UNHOOK MY BATTERY TERMINALS AND RESET THE COMPUTER MANUALLY. IT WOULD HAPPEN ON SIDE STREETS, ON MAIN ROADS, SITTING IN RUSH HOUR TRAFFIC, ETC. AT ONE POINT MY CAR BEGAN DISPLAYING CHARACTERISTICS OF LOSING POWER STEERING, ENGAGING THE AUTO STOP/START FUNCTION AND NOT RE-ENGAGING THE VEHICLE UPON ACCELERATION FOR WHICH IT WAS INTENDED. I LOST POWER STEERING IN A TURN ONE TIME AND ALMOST CRASHED IN BROOKLINE MASSACHUSETTS A HEAVILY TRAVELLED PEDESTRIAN AREA
Power train, Engine, Jun 10, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ACCELERATOR PEDAL MALFUNCTIONED AND WAS REPAIRED TWICE. IN ADDITION, THE VEHICLE STALLED AND THE TRANSMISSION WAS REPAIRED THREE TIMES. BIGGERS CHEVROLET (1385 E CHICAGO ST, ELGIN, IL 60120, (847) 742-9000) MADE THE REPAIRS UNDER WARRANTY. THE ACCELERATOR PEDAL FAILURE RECURRED AND THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER [XXX]. THE CONTACT WAS INFORMED THAT A SENIOR ADVISER FROM THE MANUFACTURER WOULD CALL BACK WITHIN TWO DAYS. THE FAILURE MILEAGE WAS 50,522.*BF *TR *TR *AS CONSUMER STATED THE ENGINE LIGHT HAS BEEN FIXED MULTIPLE TIMES AND TRANSMISSION. THE ACCELERATOR HAS BEEN REPLACED 4 TIMES AS WELL. DOOR PANELS CAME OFF, CARPET CAME UP, TRIM BY REAR SHAFT CAME UP. THE CAR WAS SURRENDERED TO JERRY BIGGERS. HISTORY LISTING REFERENCE #XXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Engine, Jun 8, 2019
WHILE DRIVING IT WILL UNEXPECTEDLY POPS UP A MESSAGE SAYING POWER ENGINE REDUCED. THIS IS VERY DANGEROUS AND COULD GET YOU INTO AN ACCIDENT. LESS THAN A YEAR AFTER I PURCHASED THIS NEW VEHICLE IT HAPPENED THEN AGAIN NOT EVEN ONE YEAR AFTER THEY HAVE SUPPOSEDLY FIXED IT
Electronic stability control (ESC), Engine, Fuel/propulsion system, Jun 2, 2019
INTERMITTENT ISSUE WHILE DRIVING AT HIGHWAY SPEEDS (70MPH) CAR WILL POP UP SERVICE STABILITRAK ERROR MESSAGE ON FRONT DISPLAY, THE TRACTION CONTROL LIGHT WILL ILLUMINATE, WHILE CEL BEGINS FLASHING. AT THIS TIME, CAR WILL LOSE POWER AND SPEED WILL BEGIN TO FALL. CONTINUING TO DEPRESS ACCELERATOR IN AN ATTEMPT TO MAINTAIN SPEED WILL CAUSE CAR TO SHUDDER. ENTIRE INCIDENT LASTS ONLY 1-2 MINUTES, BEFORE DRIVABILITY RETURNS. IN-THE-MOMENT ONSTAR DIAGNOSTICS SHOW NO ISSUES. PURCHASED CAR BRAND NEW; ONLY BEEN SERVICED AT THE ORIGINAL DEALERSHIP, ONLY USE SHELL V-POWER GASOLINE. 1ST INCIDENT- DEALER SAID WET ROADS/RAIN TO BLAME; DID NOT RUN DIAGNOSTICS, DID NOT ATTEMPT TO SERVICE 2ND INCIDENT- DEALER NOTED CYLINDER 3 MISFIRE, SWAPPED COIL PACK AND SPARK PLUGS ON CYLINDERS 1 AND 3, CHANGED OIL. 3RD INCIDENT- ON MY WAY HOME FROM DEALERSHIP FOLLOWING ABOVE SERVICE, DEALER NOTED CYLINDER 3 MISFIRE, OPENED A CASE WITH GM, AND PERFORMED DECARBON SERVICE TO ENGINE, SAID CARBON BUILD-UP TO BLAME. 4TH INCIDENT- DEALER NOTED GENERAL ENGINE MISFIRE CODE, ALONG WITH SEVERAL COMMUNICATIONS ERRORS CODES; REPLACED ECM AND REPROGRAMMED CAR. DEALERSHIP TOLD ME USING NON-TOP TIER GAS IS TO BLAME. CAR HAS TOTAL OF 27K MILES ON IT- ISSUE BEGAN TO OCCUR AROUND 15K MILES. I HAVE DASHCAM VIDEO AND ALL SERVICE RECORDS.
Vehicle speed control, Service brakes, Engine, May 31, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE TO 10 MPH OR LESS. ALSO, THE VEHICLE FAILED TO BRAKE AND ALMOST CAUSED SEVERAL CRASHES. VANDEVERE CHEVROLET (1490 VERNON ODOM BLVD, AKRON, OH 44320) REPLACED THE ACCELERATOR PEDAL TWICE IN SIX MONTHS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AFTER LEARNING THAT SHE CONTACTED THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 25,000.
Engine, May 25, 2019
I PURCHASED A 2017 CHEVROLET MALIBU ABOUT A YEAR AGO. I HAD A CHECK ENGINE LIGHT COME ON AT ABOUT 25K MILES WHILE DRIVING ON THE HIGHWAY. THE WARNING ON MY DASH SAID "ENGINE POWER REDUCED". I WAS ON A 90 MILE TRIP AND CONTINUED ON, AS I HAD NOTHING I COULD DO THEN AND THERE. I ARRIVED AND TURNED THE CAR OFF, FULLY EXPECTING ISSUES THE NEXT DAY WHEN I LEFT, THE CHECK ENGINE LIGHT WAS OFF. I ASSUMED IT WAS JUST A COMPUTER GLITCH OR ISSUE, UNTIL NOW AT ABOUT 35K MILES, ON THE SAME TRIP, THE CHECK ENGINE LIGHT CAME ON WITH THE SAME "ENGINE POWER REDUCED" WARNING CAME ON. I HAVE READ MANY COMPLAINTS ONLINE WITH THIS SAME EXACT ISSUE, AND IT NEVER SEEMS TO BE RESOLVED. BOTH TIMES I HAD BEEN ON THE HIGHWAY FOR ABOUT 15-20 MILES AND COMPLETED THE TRIPS.
Engine, Apr 24, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. DURING COLD WEATHER, THE CHARGE AIR COOLER BECAME FROZEN. THE VEHICLE WAS TAKEN TO PUCKLICH CHEVROLET (3701 STATE ST, BISMARK, ND 58503) ON SEVERAL OCCASIONS WHERE THEY REPLACED THE CHARGE AIR COOLER, AND HEATED AND DRAINED THE REPLACEMENT AIR COOLER TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,796.
Vehicle speed control, Other or unspecified, Engine, Apr 19, 2019
I BOUGHT A 2017 CHEVY MALIBU IN JUNE OR JULY OF 17. NOT EVEN A YEAR LATER ON 11-10-17, MY CHECK ENGINE LIGHT CAME ON AND I HAD AN OXYGEN SENSOR SHORTING. THEY FIXED THAT. THEN ON 2-2-18 I WAS DRIVING 40MPH AND LUCKY I WASN'T ON THE FREEWAY BECAUSE MY CAR INSTANTLY SLOWED DOWN AND WOULD NOT ALLOW BE TO GO OVER 15 MPH. THEY SAID IT WAS SOMETHING WRONG WITH THE ACCELERATOR PEDAL. HOWEVER, ONSTAR SENT ME MESSAGE STATING MY ENGINE AND TRANSMISSION NEEDS TO BE CHECKED. SO THEY ENDED UP REPLACING THE PEDAL AND "FIXING" THE PROBLEM. I GOT MY CAR BACK ON 2-5-18. IN THE SAME MONTH ON 2- 9-1818, I WENT TO GO PICKUP MY DAD WHO IS AN EXPERIENCE SEMI-TRUCK DRIVER AND HE WAS 2 HOURS AWAY. ON THE WAY THERE MY CAR KEPT FISHTAILING AND I THOUGHT MAYBE I AM JUST OVER EXAGGERATING AND MAYBE IT JUST ME. BUT, WHEN I GOT TO MY DADS DESTINATION I ASKED HIM TO DRIVE BACK AND HE DID. HE ASKED ME WHAT WRONG WITH YOUR CAR? IT FEELS LIKE ONE SIDE OF THE CAR IS PULLING FASTER THAN THE OTHER. HE THEN SAID WE NEED TO TAKE THIS TO GET SERVICED IMMEDIATELY BECAUSE THIS IS AN ACCIDENT WAITING TO HAPPEN. HOWEVER, THIS WAS THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY. 2-12-18 I BROUGHT IT IN TO BE SERVICED HOWEVER MY CAR WAS BACK TO ACTING NORMAL. ON 2- 22-18 . MY CAR KEPT CALLING ONSTAR EMERGENCY AND KEPT EXPLAINING TO THEM IT WAS MY CAR. THEY TOLD ME TO PULL OVER, TURN MY CAR OFF AND THEY WOULD TRY TO SEND TO SIGNAL TO MY CAR. THE LADY SAID SHE DID COULD NOT GET ANY SIGNAL FROM MY CAR AND I SHOULD TAKE IT TO BE SERVICED IMMEDIATELY. THE ONSTAR VOICE KEPT RUNNING I COULD NOT TURN IT OFF OR DOWN. ONCE AGAIN THIS WAS A WEEKEND. I HAD TO WAIT UNTIL MONDAY. THEY FIXED THAT PROBLEM. NOW AGAIN ON THE APRIL 1, 2019 I TOOK IT TO BE SERVICED AGAIN DUE TO MY CAR NOT ALLOWING ME TO GO OVER 20MPH. MY CAR IS UNSAFE I WAS ON THE FREEWAY WHEN IT SLOWED DOWN LUCKY I WAS IN THE FIRST LINE AND WAS ABOUT TO GET OFF SAFELY.
Vehicle speed control, Engine, Apr 16, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. ON MOST OCCASIONS, THE SPEED WOULD REMAIN CONSISTENT. OTHER TIMES, THE SPEED WOULD DECREASE DURING THE FAILURE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CHUCK HUTTON CHEVROLET (2471 MT MORIAH RD, MEMPHIS, TN 38115, (901) 318-3703) WHERE IT WAS DIAGNOSED THAT A NEW ACCELERATOR FUSE PEDAL NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED ELEVEN TIMES OVER THREE YEARS FOR THE SAME FAILURE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 68,973.
Engine, Apr 16, 2019
I WAS DRIVING ON AN EXPRESSWAY WHEN THE CHECK ENGINE LIGHT CAME ON AND THE FOLLOWING MESSAGE: "REDUCED ENGINE POWER." THE ENGINE POWER WAS CUT TO APPROXIMATELY 30 MPH WHICH WAS EXTREMELY DANGEROUS ON AN EXPRESSWAY AND I DID NOT KNOW WHAT WAS HAPPENING. I WAS BARELY ABLE TO EXIT THE HIGHWAY WITHOUT INCIDENT AND TOOK THE VEHICLE TO A CHEVY DEALERSHIP. I WAS TOLD TO CUT THE ENGINE AND OPEN/CLOSE THE DRIVER'S SIDE DOOR BEFORE RESTARTING THE VEHICLE. THIS ALLOWED THE VEHICLE TO REGAIN ENGINE POWER BUT THE CHECK ENGINE LIGHT REMAINED ON. ACCORDING TO THIS DEALERSHIP AND THE DEALERSHIP THAT ULTIMATELY FIXED THE CAR, THIS IS A COMMON PROBLEM WITH THE CHEVY MALIBU THAT NEEDS TO BE RECALLED. A BRIEF INTERNET SEARCH CONFIRMS THIS IS AN ONGOING PROBLEM WITH THE MALIBU THAT GM HAS YET TO APPROPRIATELY FIX. ALTHOUGH MY VEHICLE WAS FIXED, IT IS A TEMPORARY SOLUTION AT BEST. FURTHERMORE, OTHER DRIVERS HAVE REPORTED SCARY INCIDENTS WHEN THEY WERE DRIVING ON AN EXPRESSWAY AND SUDDENLY LOST ENGINE POWER. THIS IS UNACCEPTABLE AND COULD LEAD TO SERIOUS INJURY. MY VEHICLE HAS 25,865 MILES AND I DO NOT WISH TO KEEP PAYING TO FIX THIS PROBLEM ONCE MY VEHICLE IS OUT OF WARRANTY.
Engine, Apr 13, 2019
ENGINE POWER IS REDUCED, I WAS ON THE INTERSTATE TRAVELING 65 MPH AND THE ENGINE POWER IS REDUCED ERROR APPEARED ON MY DASH AND THE CAR LOST ENGINE POWER AND ALMOST GOT INTO A CRASH.