2017 Chevrolet Malibu
Problems, recalls and owner-reported issues
Engine is the leading concern among 724 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Malibu model years with reports.
Of the 2017 reports, 17 involved a crash and 4 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Seat belts, critical fastenersAug 20, 2021
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Campaign 21V649000 on NHTSA.gov
Air bags, sensor, occupant classificationJun 14, 2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
In the event of a crash, improper air bag deployment can increase the risk of injury.
GM will notify owners, and dealers will replace the front passenger PPS seat service kit, free of charge. The recall began August 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18208.
Campaign 18V400000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
Air bags, side/windowDec 2, 2016
General Motors LLC (GM) is recalling certain 2017 Malibu vehicles manufactured on November 10, 2016. The right-hand rear side air bag inflator manifold may have insufficient welds.
Insufficient welds could cause the inflator to separate and propel air bag debris into the cabin during a crash. Also, the inflator could fail to inflate during a crash, increasing the risk of injury.
GM will notify owners, and dealers will replace the rear side air bag modules, free of charge. The recall began on January 25, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 16146.
Campaign 16V870000 on NHTSA.gov
Representative owner complaints
724 reports, newest first.
Electrical system, Jul 24, 2019
WHILE DRIVING IN THE LEFT MOST LANE OF A TOLLWAY IN STOP AND GO TRAFFIC, THE CAR WAS AT A STOP AND SUDDENLY LOST ALL ELECTRICAL POWER. THE CAR COMPLETELY SHUT DOWN WITH NO WARNING OR WARNING LIGHTS. NOTHING WORKED INCLUDING HAZARD LIGHTS. ATTEMPTS TO JUMP START THE CAR WERE UNSUCCESSFUL AND THE CAR HAD TO BE TOWED TO A SAFE PLACE. AFTER THAT THE CAR STARTED AGAIN AS IF NOTHING HAD HAPPENED. NO ERROR LIGHTS OR ANY VISIBLE SIGNS THAT SOMETHING WAS EVER WRONG. BATTERY WAS LESS THAN A YEAR OLD AND FUEL WAS 1/3 TANK.
Service brakes, Jul 24, 2019
WHEN EXITING OFF THE FREEWAY TRAVELING APPROXIMATELY 65 MPH THE BRAKES FAILED TO STOP THE CAR. BRAKE PEDAL BECAME SOLID MAKING IT IMPOSSIBLE TO STOP OR EVEN SLOW THE CAR DOWN. ENGINE LIGHT POPPED ON AND WHEN DIAGNOSED, THE FOLLOWING CODES APPEAR: BRAKE BOOSTER PRESSURE SENSOR, WORN/DAMAGED VACUUM LINES, CORRODED/DAMAGED CONNECTOR, DAMAGE/FAULTY WIRING, DEFECTIVE BRAKE BOOSTER, DEFECTIVE PCM.
Other or unspecified, Jul 22, 2019
MY MALIBU WILL SHUT OFF AFTER ATEMPTS TO RESTART WHEN IN AUTO STOP. AT FIRST IT WOULD CUT OFF BUT RESTART. AS TIME WENT ON IT WOULD GO TOTAL BLACK NO LIGHTS NO ONSTAR CAN NOT PUT IN GEAR. SEVERAL TRIPS TO THE DEALER THEY CAN NOT MAKE IT DO IT AND THERE IS NO CODE THERE IS NOTHING BUT BLACK. AFTER A PERIOD OF TIME IT WILL START AGAIN SOMETIMES 20 MINUTES SOMETIMES AN HOUR. NEVER DOES IT AT THE DEALER.
Electrical system, Jul 19, 2019
I AM GETTING A MESSAGE 'SHIFT TO PARK'. THE MESSAGE IS INTERMITTENT. IT'S BEEN GOING ON FOR WEEKS. IT'S NOT REGISTERING THE CAR IS IN PARK. I HAVE TO RE-START CAR TO GET IT IN PARK
Other or unspecified, Jul 18, 2019
TWICE THIS WEEK AS I WOULD COME TO A STOP LIGHT A NOTIFICATION WOULD COME UP IN THE DASHBOARD SAYING SOMETHING REGARDING THE STEERING ASSIST AND ALL OF MY LIGHTS WOULD COME ON INSIDE THE DASHBOARD THEN THE CAR WOULD SHUT OFF I DON'T EXACTLY KNOW WHAT CAUSES IT SO TURN BACK ON BUT I WOULD TURN IT ON AND OFF AND THE FIRST COUPLE TIMES IT WOULD JUST CLICK THEN ALL OF A SUDDEN IT'LL CRANK BACK UP. I'M ABOUT TO HAVE A CHILE SO THIS IS VERY CONCERNING FOR ME.
Other or unspecified, Jul 17, 2019
SHIFTER MALFUNCTIONS. WHEN YOU TURN THE CAR OFF IT CLAIMS IT'S IN PARK BUT THEN GIVES A SAFETY NOTICE THAT YOU NEED TO SHIFT TO PARK
Power train, Jul 10, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.
Electrical system, Engine, Jul 8, 2019
DRIVING ON A MAJOR HIGHWAY WITH A CUSTOMER AND THE ENGINE LIGHT COMES ON, POWER IS REDUCED TO A CRAWL, AND THEN "POWER REDUCE" LIGHT COMES ON. AT THAT POINT NO ACCELERATION OCCURS AND CAR CUTS OFF ( I WAS ABLE TO GLIDE TO THE SIDE) AND WILL NOT START BACK UP. AFTER AN HOUR,( AND ME HAVING TO CALL ANOTHER CAR TO PICK UP MY CUSTOMER) CAR CUTS BACK ON. TAKE IT TO DEALERSHIP, WAS ADVISED THAT A BULLETIN WAS ISSUED REGARDING THIS PROBLEM 18 MONTHS AGO, 1 MONTH BEFORE I PURCHASED CAR. SAID I NEEDED MY CYLINDERS REPLACED (THE ENGINE) BUT ONCE I TOOK IT IN, THEY REPLACED THE FUEL INJECTIONS (23,000 MILES). 60 DAYS LATER, THE SAME EXACT ISSUE HAS OCCURRED, AGAIN ON A MAJOR HIGHWAY, THIS TIME I HAD JUST DROPPED OFF A PASSENGER. WAITED 30 MINUTES, AND WAS ABLE TO DRIVE HOME. SINCE IT WAS THE HOLIDAY WEEKEND, I WAS NOT ABLE TO GET INTO THE DEALERSHIP FOR IMMEDIATE REPAIRS AGAIN. CALLED TODAY 7/8/19 TO SPEAK TO MY ADVISOR, HE HAS NOT CALLED ME BACK. I WILL HAVE TO HAVE THE CAR TOWED IN OR DRIVE ON THE BACK ROADS AT A CRAWL.
Electrical system, Electronic stability control (ESC), Engine, Jul 8, 2019
WARNING MESSAGE SAYS 'SHIFT INTO PARK' & EVEN THOUGH ENGINE SHUTS OFF, THE RADIO (& I'M ASSUMING BATTERY) DOESN'T. CAR WON'T LOCK BECAUSE OF IT. HAS REQUIRED TURNING CAR BACK ON & OFF AS MANY AS 8 TIMES, AND/OR MOVING FORWARD OR BACKWARDS NUMEROUS TIMES. CHEVY DEALER'S SERVICE ADVISOR TOLD ME "YEAH, WE'VE HAD LOTS OF PROBLEMS WITH THAT. WE USUALLY HAVE TO REPLACE THE SHIFTER CONTROL BOX".
Other or unspecified, Jul 3, 2019
ONCE CAR IS IN PARK, MESSAGE INDICATES CAR NEEDS TO BE SHIFTED TO PARK - ALREADY IN PARK
Power train, Service brakes, Engine, Jul 1, 2019
ON SATURDAY, JUNE 29TH, 2019 APPROXIMATELY AT 12:30 PM MY FAMILY'S 2017 CHEVROLET MALIBU WAS IN MOTION IN A MAJOR INTERSTATE (I-75) AND THE TRAFFIC STARTED SLOWING DOWN, I PRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL BECAME VERY HARD TO BRAKE AND HAVING TO SWERVE TO THE SIDE OF THE RIGHT SIDE OF THE ROAD TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. THE VEHICLE'S MESSAGE BOARD READ "ENGINE POWER REDUCED". I ALSO RECEIVED AN EMAIL MESSAGE FROM ON-STAR STATING THAT AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM WAS DETECTED. THE VEHICLE WAS TAKEN TO VICTORY LANE CHEVROLET IN FORT MYERS, FLORIDA, AND THE SERVICE TECHNICIAN TOLD US THAT THE ISSUE HAD NOTHING TO DO WITH THE ENGINE OR TRANSMISSION AS THE VEHICLE MESSAGE STATED, BUT A PROBLEM WITH THE BRAKING SYSTEM'S VACUUM. THIS COULD HAVE BEEN A REALLY BAD ACCIDENT AND HOPE THAT THIS INFORMATION CAN HELP AVOID ANY PROBLEMS TO ANYBODY. WE ARE STILL WORRY ABOUT DRIVING THIS VEHICLE, SINCE WE ARE BECOMING AWARE THAT THIS IS AN ISSUE THAT SEEMS TO BE REPEATING ITSELF TO MANY OTHER OWNERS OF THE SAME VEHICLE AND MODEL AS OUR MALIBU IN THE UNITED STATES AND CANADA.
Power train, Jun 26, 2019
I BOUGHT THIS CAR AUGUST 2017. WHEN I PUT MY CAR INTO PARK IT STATES THAT IT NEED TO "SHIFT TO PARK" EVEN THOUGH IT IS PARK. IT HAPPENED ONCE AND THEN AFTER THAT IT WAS LIKE ALMOST EVERY TIME I PARK MY CAR. WHEN I TURN THE CAR OFF IS WHEN THE ALERT HAPPENS, THEN YOU HAVE TO RESTART THE CAR AND TAKE OUT OF GEAR AND TRY AGAIN. IT HAPPENS UP TO 4 TIMES BEFORE IT FINALLY WORKS. IT IS LIKE YOU HAVE TO JAM IT INTO PARK TO MAKE IT REALIZE IT IS IN PARK. TAKING INTO THE DEALER TO HAVE IT LOOKED AT ON 06/27/19. HOPEFULLY IT WILL GET FIXED. TO NEW OF A CAR TO HAVE ISSUES THIS EARLY. NOT A HAPPY CAMPER AT ALL!!!!
Other or unspecified, Electronic stability control (ESC), Jun 24, 2019
2017 CHEVY MALIBU HAS "SHIFT TO PARK" WARNING LIGHT COME ON WHEN THE CAR IS PARKED EVEN WHEN HAS BEEN PUT IN PARK SEVERAL TIMES. THIS LIGHT ONLY COMES ON WHEN STATIONARY AND TRYING TO PARK THE CAR. IF I LEAVE IT LIKE THAT AND TAKE THE KEYS WITH ME, IT HONKS REPEATEDLY.
Engine, Fuel/propulsion system, Jun 21, 2019
I PURCHASED A 2017 CHEVY MALIBU IN APRIL 2017 WITH 11 MILES. IN LESS THAN A MONTH, THE CAR STARTED HAVING ISSUES. TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION WITH THE INITIAL PROBLEM BEING THE O2 SENSOR THEY UPDATED THE SOFTWARE AND IT WAS NOTED GM WOULD MONITOR THE CONCERN AND HAS BEEN AN ONGOING ISSUE SINCE. THE PROBLEMS ARE AS FOLLOWS: DASHBOARD GOES BLANK WHILE DRIVING, CODES: P0036, P0037, P0138, P0141, P2097 X3; P2122, P2127, P2138, ACCELERATOR PEDAL REPLACED X3 WITHIN A TWO MONTH TIME FRAME WITH THROTTLE HARNESS BEING REPLACED ON THE THIRD TIME, REDUCED ENGINE POWER TO 20 MPH WHILE DRIVING, SCANNING NOISE COMING FROM ENGINE WHILE VEHICLE IS BOTH IN THE ON/OFF POSITION; STILL HAVE NO EXPLANATION OF THE PROBLEM. THE SOUND WILL SOMETIMES OCCUR BEFORE REDUCED ENGINE POWER. WHILE THE CAR WAS UNDER WARRANTY, THE ISSUES WERE NOT ADDRESSED AND WERE NO LONGER GM'S CONCERN AFTER THE WARRANTY EXPIRED. I FILED A BBB CLAIM TO HELP RESOLVE THE ONGOING PROBLEMS WITH THE VEHICLE. THE BBB AWARDED THE DECISION THAT GM IS TO REPAIR ANY ISSUES WITH THE THROTTLE, ACCELERATOR PEDAL, AND EMISSIONS WITH FOUR ATTEMPTS TO DO SO.
Engine, Fuel/propulsion system, Jun 19, 2019
I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.
Steering, Electronic stability control (ESC), Engine, Jun 18, 2019, crash
THE VERY FIRST ADVANCED DIAGNOSTIC REPORT BY 'ONSTAR" EMAILED TO ME ON 04/07/2017, WAS LESS THAN 30 DAYS AFTER THE FINAL SALE OF MY VEHICLE. I CALLED THE SERVICE TEAM FOR THE FIRST TIME ON APRIL 7, 2019 @4:13PM. (SEE PHONE RECORDS) I AM UNSURE OF THE MILEAGE HOWEVER; I DO CONFIRM IT WAS WITHIN THE 30 DAYS OF ME PURCHASING THE CAR AND I SPOKE WITH A SERVICE REP BY THE NAME OF GUY. AT THE TIME OF SALE, THE CAR HAD 15 MILES TOTAL. THE DIAGNOSTIC MESSAGE RECEIVED ON APRIL 7, 2017 WAS "AN ISSUE WITH THE EMISSIONS/ ENGINE POWER REDUCED/ENGINE STALLED". THE CHECK ENGINE LIGHT WAS ALSO ON I HAVE RECEIVED AN EMAIL TO THAT EFFECT EVERY MONTH THEREAFTER, AND TO DATE. EACH TIME CAUSING THE CHECK ENGINE LIGHT TO COME ON. I HAVE ALSO ATTEMPTED TO HAVE THE CAR REPAIRED MULTIPLE TIMES, WITHIN WARRANTY AND WHILE OUT OF WARRANTY, BY TWO DEALERSHIPS. 1. ROCKMONT OURISMAN CHEVROLET &2. SPORTS CHEVROLET. BOTH SERVICE TEAMS NEVER RESOLVING THE ISSUE. THE LAST FEW TIMES THE CAR WAS IN FOR SERVICE AT THE SENIOR ADVISOR'S RECOMMENDATION WAS ON 10/17/2018 FOR 1 DAY, 11/09/2018-11/13/2018 FOR 4 DAYS AND FINALLY 12/10/2018-01/17/2019, OVER 1 MONTH AT THE SPORTS CHEVROLET. DURING THIS TIME, UNFORTUNATELY, I WAS NOT UNDER WARRANTY; THEREFORE, I SPENT QUITE A BIT OF OUT OF POCKET EXPENSES ON A RENTAL VEHICLE FOR THE DAYS MY CAR WAS IN FOR REPAIR, EVEN THOUGH THIS ISSUE WAS OBVIOUSLY RELATING THE SAME UNRESOLVED COMPLAINT FROM APRIL 7, 2017 AND THAT A CHEVROLET SENIOR ADVISOR RECOMMENDED I GO THERE. I FOUND THE SENIOR ADVISORS TO BE UNHELPFUL AND LIMITED IN REMEDYING SIMPLE COMMON SENSE CUSTOMER CONCERNS. I HAVE LOTS OF DOCUMENTATION
Power train, Engine, Fuel/propulsion system, Jun 17, 2019
I HAVE A RECURRING EMISSION ISSUE DIAGNOSTIC TEST CODE P2097 GENERAL MOTORS HAS ADMITTING TO NOT KNOWING WHAT IS WRONG WITH MY VEHICLE. I PURCHASED THE VEHICLE BRAND NEW THE EMISSION ISSUE IS ONGOING RECURRING AND MY VEHICLE IS UP FOR STATE INSPECTION FOR WHICH IT WILL NOT PASS, THIS ISSUE BEGAN AT MILE 3007 I'VE OWNED THE CAR FOR LESS THAN 2 YEARS. THE VEHICLE CAME WITHOUT AIR CONDITIONING FOR WHICH IT WAS EQUIPPED THAT ISSUE BEGIN AT MILE 598. I HAVE HAD MULTIPLE SYSTEMS ISSUES. I HAVE LOST MY JOB OVER THIS CAR THIS ISSUE HAS NOT BEEN CORRECTED WITH SEVERAL ATTEMPTS TO REPAIR IT. I WANT GENERAL MOTORS TO REPURCHASE THE VEHICLE WITH NO USAGE BEING CHARGED. THIS HAS BEEN AN ISSUE THAT IS CAUSED MY PERSONAL LIFE AND MY PROFESSIONAL LIFE SEVERE DISTRESS. I LITERALLY HAVE LOST EVERYTHING AFTER HAVING LOST MY JOB OVER THIS DEFECTIVE VEHICLE. THE VEHICLE HAD AN ACCELERATOR PEDAL ASSEMBLY REPLACED WHICH PRIOR TO THAT MY CAR WAS GOING INTO LIMP MODE / SAFE MODE CONSTANTLY. THIS IS AN ISSUE GENERAL MOTORS IS AWARE OF AND HAS CONTINUED TO SELL THIS MODEL VEHICLE WITH ITS KNOWN DEFECTS WHICH IN MY OPINION IS EXTREMELY DANGEROUS GIVEN THE RESULTING CHARACTERISTICS THE CAR DISPLAYS ONCE GOING INTO REDUCED ENGINE POWER / LIMP MODE THIS WOULD OCCUR WHILE DRIVING ON THE HIGHWAY EARLY MORNING LATE NIGHT HOURS I WOULD HAVE TO PULL OVER UNEXPECTEDLY AND SUDDENLY, UNHOOK MY BATTERY TERMINALS AND RESET THE COMPUTER MANUALLY. IT WOULD HAPPEN ON SIDE STREETS, ON MAIN ROADS, SITTING IN RUSH HOUR TRAFFIC, ETC. AT ONE POINT MY CAR BEGAN DISPLAYING CHARACTERISTICS OF LOSING POWER STEERING, ENGAGING THE AUTO STOP/START FUNCTION AND NOT RE-ENGAGING THE VEHICLE UPON ACCELERATION FOR WHICH IT WAS INTENDED. I LOST POWER STEERING IN A TURN ONE TIME AND ALMOST CRASHED IN BROOKLINE MASSACHUSETTS A HEAVILY TRAVELLED PEDESTRIAN AREA
Other or unspecified, Jun 10, 2019
CARPET CUT TOO SHORT COMING ALL APART IN FRONT FLOOR BOARD AND NEAR DOORS
Power train, Engine, Jun 10, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ACCELERATOR PEDAL MALFUNCTIONED AND WAS REPAIRED TWICE. IN ADDITION, THE VEHICLE STALLED AND THE TRANSMISSION WAS REPAIRED THREE TIMES. BIGGERS CHEVROLET (1385 E CHICAGO ST, ELGIN, IL 60120, (847) 742-9000) MADE THE REPAIRS UNDER WARRANTY. THE ACCELERATOR PEDAL FAILURE RECURRED AND THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER [XXX]. THE CONTACT WAS INFORMED THAT A SENIOR ADVISER FROM THE MANUFACTURER WOULD CALL BACK WITHIN TWO DAYS. THE FAILURE MILEAGE WAS 50,522.*BF *TR *TR *AS CONSUMER STATED THE ENGINE LIGHT HAS BEEN FIXED MULTIPLE TIMES AND TRANSMISSION. THE ACCELERATOR HAS BEEN REPLACED 4 TIMES AS WELL. DOOR PANELS CAME OFF, CARPET CAME UP, TRIM BY REAR SHAFT CAME UP. THE CAR WAS SURRENDERED TO JERRY BIGGERS. HISTORY LISTING REFERENCE #XXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Engine, Jun 8, 2019
WHILE DRIVING IT WILL UNEXPECTEDLY POPS UP A MESSAGE SAYING POWER ENGINE REDUCED. THIS IS VERY DANGEROUS AND COULD GET YOU INTO AN ACCIDENT. LESS THAN A YEAR AFTER I PURCHASED THIS NEW VEHICLE IT HAPPENED THEN AGAIN NOT EVEN ONE YEAR AFTER THEY HAVE SUPPOSEDLY FIXED IT
Other or unspecified, Jun 7, 2019
BOUGHT THE CAR IN 2017 WITH 22K MILES ON IT, AND NOW A YEAR AND A HALF LATER WITH 60K MILES ON IT THERE ARE METAL SHAVINGS IN THE TRANSMISSION AND I HAVE TO GET IT EITHER COMPLETELY REBUILT OR REPLACED. IT HAS BEEN HAVING ISSUES WITH THE TRANSMISSION SINCE I BOUGHT IT, BUT EVERY SHOP I TOOK IT TO TOLD ME NOT TO WORRY BECAUSE 'ALL CARS SKIP LIKE THIS'. THE CAR SKIPS VERY BADLY (MORE SO IN THE LAST MONTH OF MAY 2019), RPMS STAY AT 3500 IF I AM GOING ABOVE 50 MPH, SHIFTS VERY HARD OR NOT AT ALL UNTIL I PRESS MY BRAKES. ALL OF THIS OCCURS WHILE DRIVING. WHEN IN PARK, IT OCCASIONALLY IDLES AROUND 1-2 RPMS AND MAKES A VERY LOUD NOISE.
Power train, Exterior lighting, Structure, Jun 6, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT NOTICED WATER ENTERING THE VEHICLE AND THE INTERIOR OF THE VEHICLE WAS WET. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET NORTHPOINT (2175 MANSELL RD, ALPHARETTA, GA 30009, (678) 601-2485) WHERE IT WAS DIAGNOSED THAT WATER WAS ENTERING THE VEHICLE FROM THE REAR TAIL LIGHTS AND THE DOME LIGHT INSIDE THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE MOISTURE CAUSED THE WINDOWS TO FOG. THE VEHICLE WAS TAKEN BACK TO AUTONATION CHEVROLET NORTHPOINT, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. IN ADDITION, THE GEAR SHIFTER FAILED TO ENGAGE IN PARK AND THE CONTACT HAD TO FORCE THE SHIFTER INTO PARK. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE GEAR SHIFTER. WHILE THE VEHICLE WAS AT THE DEALER, THE TECHNICIAN REPLACED THE INSTRUMENT CLUSTER WITH A 2018 PART THAT WAS NOT COMPATIBLE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 145,300.
Electronic stability control (ESC), Engine, Fuel/propulsion system, Jun 2, 2019
INTERMITTENT ISSUE WHILE DRIVING AT HIGHWAY SPEEDS (70MPH) CAR WILL POP UP SERVICE STABILITRAK ERROR MESSAGE ON FRONT DISPLAY, THE TRACTION CONTROL LIGHT WILL ILLUMINATE, WHILE CEL BEGINS FLASHING. AT THIS TIME, CAR WILL LOSE POWER AND SPEED WILL BEGIN TO FALL. CONTINUING TO DEPRESS ACCELERATOR IN AN ATTEMPT TO MAINTAIN SPEED WILL CAUSE CAR TO SHUDDER. ENTIRE INCIDENT LASTS ONLY 1-2 MINUTES, BEFORE DRIVABILITY RETURNS. IN-THE-MOMENT ONSTAR DIAGNOSTICS SHOW NO ISSUES. PURCHASED CAR BRAND NEW; ONLY BEEN SERVICED AT THE ORIGINAL DEALERSHIP, ONLY USE SHELL V-POWER GASOLINE. 1ST INCIDENT- DEALER SAID WET ROADS/RAIN TO BLAME; DID NOT RUN DIAGNOSTICS, DID NOT ATTEMPT TO SERVICE 2ND INCIDENT- DEALER NOTED CYLINDER 3 MISFIRE, SWAPPED COIL PACK AND SPARK PLUGS ON CYLINDERS 1 AND 3, CHANGED OIL. 3RD INCIDENT- ON MY WAY HOME FROM DEALERSHIP FOLLOWING ABOVE SERVICE, DEALER NOTED CYLINDER 3 MISFIRE, OPENED A CASE WITH GM, AND PERFORMED DECARBON SERVICE TO ENGINE, SAID CARBON BUILD-UP TO BLAME. 4TH INCIDENT- DEALER NOTED GENERAL ENGINE MISFIRE CODE, ALONG WITH SEVERAL COMMUNICATIONS ERRORS CODES; REPLACED ECM AND REPROGRAMMED CAR. DEALERSHIP TOLD ME USING NON-TOP TIER GAS IS TO BLAME. CAR HAS TOTAL OF 27K MILES ON IT- ISSUE BEGAN TO OCCUR AROUND 15K MILES. I HAVE DASHCAM VIDEO AND ALL SERVICE RECORDS.
Vehicle speed control, Service brakes, Engine, May 31, 2019
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE TO 10 MPH OR LESS. ALSO, THE VEHICLE FAILED TO BRAKE AND ALMOST CAUSED SEVERAL CRASHES. VANDEVERE CHEVROLET (1490 VERNON ODOM BLVD, AKRON, OH 44320) REPLACED THE ACCELERATOR PEDAL TWICE IN SIX MONTHS AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AFTER LEARNING THAT SHE CONTACTED THE BETTER BUSINESS BUREAU. THE FAILURE MILEAGE WAS 25,000.
Structure, May 29, 2019
MY VEHICLE LEAKS WATER AT THE TOP OF THE BACK WINDSHIELD. THE WATER RUNS DOWN THE METAL BODY INTO THE SPARE TIRE WELL IN THE TRUNK. WHEN I DISCOVERED IT, THERE WAS 10 INCHES OF WATER IN THE SPARE TIRE WELL. THE BODY WALL IS RUSTING AT THE TOP, WEAKENING THE BODY WALL AND JEOPARDIZING THE INTEGRITY AND SAFETY OF THE VEHICLE. THERE ARE WIDESPREAD COMPLAINTS ON THE INTERNET ABOUT THIS PROBLEM.