2018 Chevrolet Malibu
Problems, recalls and owner-reported issues
Engine is the leading concern among 698 owner complaints filed for this model year. This is the 15th highest complaint count among 26 Malibu model years with reports.
Of the 2018 reports, 23 involved a crash and 4 involved a fire. 17 people were injured.
What owners report most often
Recalls and investigations
Seat belts, critical fastenersAug 20, 2021
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Campaign 21V649000 on NHTSA.gov
Power train, automatic transmissionOct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Campaign 20V668000 on NHTSA.gov
Electrical system, softwareSep 6, 2019
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Disabled fuel injectors would prevent the engine from starting and may cause a stall, increasing the risk of a crash.
GM will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began October 16, 2019. Owners may contact GM customer service at 1-800-630-2438. GM's number for this recall is N192221960.
Campaign 19V642000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperAug 30, 2018
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
A reduction of braking performance can increase the risk of a crash.
GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Campaign 18V576000 on NHTSA.gov
Air bags, sensor, occupant classificationJun 14, 2018
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
In the event of a crash, improper air bag deployment can increase the risk of injury.
GM will notify owners, and dealers will replace the front passenger PPS seat service kit, free of charge. The recall began August 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18208.
Campaign 18V400000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpMay 31, 2018
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Campaign 18V358000 on NHTSA.gov
Representative owner complaints: power train
170 reports, newest first. Show all
Power train, Dec 8, 2019
ACCELERATOR PEDAL POSITION SENSOR CORRELATION (P2138). ENGINE POWER REDUCED
Power train, Nov 20, 2019
WHEN I PUT MY CAR INTO PARK AND GO TO TURN OFF THE VEHICLE, IT THROWS A "SHIFT TO PARK" CODE ON THE DASH WHEN MY CAR CLEARLY IS IN PARK. I TOOK IT UP TO A CHEVY DEALERSHIP, AND THEY SAID THAT THERE WERE QUITE A FEW VEHICLES THAT WERE HAVING THE SAME ISSUES. THEY TOLD ME THAT THERE WERE TWO OPTIONS AS TO WHAT IT COULD BE, SO I PAID FOR THE FIRST OPTION THAT GM RECOMMENDED THEY DO FIRST. THAT DID NOT FIX THE ISSUE. NOW, I'M BEING TOLD THAT I HAVE TO BRING IT BACK UP TO THE CHEVY DEALERSHIP AND PAY ANOTHER CHUNK OF CHANGE JUST TO GET IT FIXED. IT IS QUITE FRUSTRATING, AS IT TAKES A WHILE FOR ME TO GET MY CAR TO REGISTER THAT IT IS IN PARK, AND IF I DON'T, THEN IT DRAINS MY BATTERY BECAUSE THE CAR WON'T FULLY SHUT OFF. EXTREMELY FRUSTRATING AND ANNOYING.
Power train, Nov 17, 2019
WHEN SHIFTING MY CAR INTO PARK, IT WILL CLEARLY BE IN PARK, YET WHEN I SHUT OFF THE ENGINE, I GET AN ERROR MESSAGE "SHIFT TO PARK". THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST MONTH, AND NOW JUST LAST NIGHT, IT TOOK ME 15 MINUTES TO GET THE CAR TO STOP THE MESSAGE. ITS BECOMING IRRITATING! IF YOU DO NOT TRY TO FIX THE ISSUE ONCE THE CAR IS TURNED OFF, THEN YOU'RE BATTERY WILL EVENTUALLY BE DRAINED. I CONTACTED THE LOCAL CHEVY DEALER AND THEY SAY THAT THERE ARE OTHER CAR OWNERS COMPLAINING ABOUT IT. I AM WAITING FOR A REPLACEMENT PART, BUT SINCE GM WAS ON STRIKE, MY WAIT IS LONGER.
Power train, Electrical system, Nov 11, 2019
WHEN THE CAR IS SHIFTED TO PARK, THE CAR DOES NOT REGISTER THAT IT IS IN PARK. THE CAR THEN HAS TO BE TURNED ON, THE SHIFTER MOVED BACK TO DRIVE, AND THEN BACK TO PARK AGAIN. THE CAR THEN HAS TO BE SHUT OFF AGAIN, AND IF I AM LUCKY, THE MESSAGE GOES AWAY. IF IT DOES NOT, I HAVE TO REPEAT THIS PROCESS OVER AND OVER AGAIN UNTIL THE MESSAGE DOES GO AWAY. THIS IS A COMMON ISSUE SPECIFICALLY IN CHEVROLET MALIBUS DATING BACK TO THE 2016 MODEL. THIS SHOULD BE A RECALL ISSUE GIVEN THAT IT IS WIDESPREAD AND THE FACT THE GM MAKES PEOPLE PAY TO REPAIR THEIR FAULTY PARTS OUT OF WARRANTY IS RIDICULOUS.
Fuel system, Gasoline, Power train, Electrical system, Service brakes, Oct 24, 2019, crash
TL* THE CONTACT OWNED A 2018 CHEVROLET MALIBU. THE CONTACT'S STUDENT ATTEMPTED TO PLACE THE VEHICLE INTO PARK; HOWEVER, THE VEHICLE CONTINUED TO MOVE FORWARD INDEPENDENTLY. THE DRIVER ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE, BUT IT CONTINUED TO MOVE FORWARD. IN ADDITION, THE CONTACT MENTIONED THAT THE CHECK ENGINE AND LOW POWER MODE INDICATORS ILLUMINATED. THE VEHICLE CONTINUED TO ROLL AS THE DRIVER ATTEMPTED TO STOP AND IT CRASHED INTO A BOULDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT SPOKE WITH CRAIN CHEVROLET (9911 I-30, LITTLE ROCK, AR 72209, (501) 436-4484) AND WAS INFORMED TO TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS SENT TO THE COLLISION DEPARTMENT AND THE CONTACT HAD THE VEHICLE TOWED BACK TO HER APARTMENT FOR INSURANCE PURPOSES. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT NOT TO TOUCH THE VEHICLE. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO AN AUTHORIZED CHEVROLET DEALER SO THAT IT COULD BE ASSESSED BY AN INVESTIGATOR. AFTER SOME BACK AND FORTH WITH THE ORIGINAL DEALER, THE VEHICLE WAS TOWED TO GWATNEY CHEVROLET (1301 T P WHITE DR, JACKSONVILLE, AR 72076, (501) 295-4448) WHERE AN INVESTIGATOR DETERMINED THAT THEY COULD NOT FIND ANY FAULT WITH THE VEHICLE. RECENTLY, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V642000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,196.
Power train, Engine, Oct 18, 2019
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING 25 MPH. THE STEERING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXPERIENCED THE ENGINE FAILURE SEVERAL TIMES. THE VEHICLE WAS TAKEN TO OURISMAN CHEVROLET OF MARLOW HEIGHTS (4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386) TO BE DIAGNOSED AND THE FOLLOWING FAILURE CODES WERE FOUND: 1119835548, SD19835789, AND DOC5228009. THE DEALER REPROGRAMMED THE ENGINE ELECTRONIC CONTROL MODULE; HOWEVER, THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND POWER SUPPLY CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5585224979. THE FAILURE MILEAGE WAS 6,521.
Power train, Electrical system, Sep 30, 2019
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. AFTER THE CONTACT SHIFTED THE VEHICLE INTO PARK, THE SHIFT TO PARK WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS UNABLE TO BE LOCKED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT SHE NEVER EXPERIENCED THE FAILURE IN THE PAST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 28,844.
Power train, Sep 26, 2019
ON CHEVY MALIBUS WHEN YOU PUT THE VEHICLE IN PARK AND SHUT IT OFF, ANYWHERE, AND THE VEHICLE IS STATIONARY, A MESSAGE WILL POP UP "SHIFT TO PARK" BUT IT IS ALREADY IN PARK. THE CAR WILL NOT LOCK AND BATTERY WILL DIE DOWN IF YOU CAN'T GET IT TO SENSE THAT THE CAR IS IN PARK. YOU HAVE TO MESS AROUND WITH THE SHIFTER UNTIL IT WILL RECOGNIZE IT IS IN "PARK". WHICH CAN TAKE UP TO 20 MINUTES OR NOT AT ALL. AFTER RESEARCHING ONLINE I HAVE FOUND THAT MANY, MANY OTHER CHEVY MALIBU OWNERS ARE DEALING WITH THIS SAME ISSUE AND ALL AGREE THIS SHOULD BE A RECALL. THIS CAN BE A VERY FRUSTRATING ISSUE WHEN YOU ARE TRYING TO GET TO WORK ON TIME BUT CAN'T GET YOUR' CAR TO SHUT OFF AND IF IT WONT BY THE END OF THE DAY YOUR' BATTERY IS DEAD. THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS. ULTIMATELY THE CAR WILL NOT SENSE THAT IT IS IN PARK WHICH CAUSES THE CAR TO NOT LOCK AMONG OTHER ISSUES. MY CAR IS ONLY A YEAR OLD AND DOING THIS. IT SEEMS CHEVY KNOWS OF THE ISSUE BUT WONT DO MUCH TO FIX IT.
Power train, Other or unspecified, Sep 23, 2019
CAR NOT WANTING TO GET UP TO SPEED WHEN PULLING ONTO BUSY ROADWAY. FEELS LIKE IT CREEPS UP TO SPEED SLOWLY FEELS LIKE IT IS NOT IN ACCURATE GEAR.
Power train, Engine, Aug 16, 2019
I HAVE HAD MY CAR IN TWICE FOR MY ISSUE NOW. WHEN ATTEMPTING TO ACCELERATE THE ENGINE LIGHT COMES ON AND I HAVE TO PUSH THE GAS TO THE FLOOR TO GET THE CAR TO MOVE. FIRST TIME IT HAPPENED AS I WAS GETTING ON THE EXPRESSWAY LAST TIME WAS PULLING OUT ONTO A BUSY ROAD DURING RUSH HOUR AND ALMOST GOT INTO AN ACCIDENT BECAUSE OF THIS. BOTH DEALERS I HAVE TAKEN IT TO FOR THIS ISSUE HAVE PULLED THE SAME TROUBLE CODE AND NEITHER WILL REPAIR THE KNOCK SENSOR THAT THE CODE IS FOR. I KEEP GETTING TOLD TO JUST DRIVE IT UNTIL IT HAPPENS AGAIN AND THE ENGINE LIGHT IS ON TO BRING IT BACK IN. MY ISSUE IS WHEN YOU RESTART THE CAR THE LIGHT WILL BE OFF AND THEY NEVER HAVE ANY APPOINTMENTS AVAILABLE FOR AT LEAST A WEEK. I HAVE CONTACTED GM DIRECTLY AND BASICALLY BEEN TOLD THE SAME AS THE DEALER TO JUST DRIVE IT TIL IT HAPPENS AGAIN. I FEEL THAT NOT ONLY MY SAFTEY BUT THE SAFETY OF OTHERS ON THE ROAD IS IN JEOPARDY BECAUSE OF THIS. I DONT KNOW WHAT ELSE TO DO AT THIS POINT/ BETWEEN INSURANCE AND MY LEASE PAYMENT IM PAYING $500 A MONTH FOR A CAR THAT IM NOW NERVOUS DRIVING NOT JUST THAT NOW IF I WERE TO GET INTO AN ACCIDENT BECAUSE OF THE ISSUE THAT IVE HAD IT IN FOR TWICE IM GONNA BE STUCK WITH TRYING TO COME UP WITH AN EXTRA $1000 FOR MY DEDUCTIBLE. ANY HELP I CAN GET WOULD BE GREATLY APPRECIATED
Power train, Engine, Fuel/propulsion system, Aug 1, 2019
23000 MILES ON A USED VEHICLE. ACCELERATION/LOW POWER, THE VEHICLE DOES NOT RECEIVE ANY POWER UNTIL 4000 RPMS, GAS PEDAL CAN BE PUSHED DOWN AND STILL TAKES IT TIME TO ACCELERATE. MPG IS CURRENTLY AVERAGING 18 MPG ADVERTISED AS 27-37 MPG
Power train, Engine, Fuel/propulsion system, Jul 31, 2019
VEHICLE FREQUENTLY HAS AN ISSUE ACCELERATING. WHEN PULLING OUT INTO TRAFFIC OR DEPARTING FROM A RED LIGHT, THE VEHICLE FAILS TO MOVE MORE THAN APPROXIMATELY 5 MILES AN HOUR FOR APPROXIMATELY 5-10 SECONDS. YOU CAN HAVE THE GAS PEDAL PUSHED TO THE FLOOR AND STILL THE CAR HAS SERIOUS HESITATION AND DELAY OF ACCELERATION. THIS IS EXTREMELY DANGEROUS. IT IS A MYSTERY IF YOU ARE GOING TO PULL OUT INTO TRAFFIC AND NOT MOVE OR MAYBE THE CAR WILL ACCELERATE NORMAL. YOU WILL NOT KNOW UNTIL YOU TRY!
Power train, Jul 14, 2019
REGARDING BULLETIN NO.: 18-NA-297: HISTORICALLY, IF A VEHICLE IS NOT IN "PARK" THE NEUTRAL SAFETY SWITCH PREVENTS THE ENGINE FROM STARTING. IN THE CASE OF THE CHEVY MALIBU, AND SIMILARLY AFFECTED VEHICLES, THIS IS NOT THE CASE. WHILE THE DISPLAY READS, "SHIFT TO PARK," THE OPERATOR CAN STILL START THE VEHICLE. I UNDERSTAND THAT A DEAD BATTERY AS A RESULT OF THIS MALFUNCTION IS AN INCONVENIENCE, BUT IF LEFT UN-REPAIRED, THIS COULD LEAD TO VEHICLE LUNGING IF THE VEHICLE WAS LEFT IN ANY FORWARD GEAR, OR REVERSE. I BELIEVE THAT THE TERM "NEUTRAL SAFETY SWITCH," HAS BEEN REPLACED BY GENERAL MOTORS IN ORDER TO AVOID USING THE WORD SAFETY. RATHER, THEY USE TERMS LIKE "BCM," AND "SHIFTER ASSEMBLY," TO CIRCUMVENT CRITICISM OF A POTENTIALLY SERIOUS PROBLEM. AS THE AVERAGE MILEAGE APPEARS TO BE JUST SHORT OF THE WARRANTY EXPIRATION, GM IS LEAVING A SIZABLE REPAIR BILL TO CONSUMERS THAT CAN AFFORD TO PAY IT, AND FORCING "BACK YARD WORK AROUNDS" TO THOSE WHO CAN NOT. I WOULD RESPECTFULLY REQUEST THAT THE NHTSA LOOK FURTHER INTO THE ISSUE, AS WELL AS THE SEMANTICS EMPLOYED BY GENERAL MOTORS. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Power train, Vehicle speed control, Engine, May 30, 2019
MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##
Engine and engine cooling, Power train, May 28, 2019
TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Power train, Engine, May 25, 2019
PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS
Power train, Engine, Fuel/propulsion system, May 20, 2019
THE VEHICLE LOSES POWER AFTER WARMING UP. VEHICLE SPUTTERS DURING ACCELERATION AND SOMETIMES WILL NOT ACCELERATE AT ALL. THIS ALMOST CAUSED ME TO GET INTO AN ACCIDENT AS I PULLED OUT AND PRESSED THE ACCELERATOR AND THE CAR WOULD NOT MOVE. THERE ARE NO LIGHTS OR CODES PRESENT. ACCORDING TO ONLINE FORUMS THERE IS A TSB FOR THIS (19-NA-32); IT NEEDS TO BE A SAFETY RECALL...THIS IS VERY DANGEROUS.
Power train, Other or unspecified, May 20, 2019
AT ANY GIVEN TIME, WHEN VEHICLE IS STATIONARY AND SHIFT LEVER SET TO 'PARK', THE INSTRUMENT PANEL SCREEN DISPLAYS A 'SHIFT TO PARK' MESSAGE EVEN WITH THE LEVER SET TO THE 'PARK' POSITION. THE VEHICLE SEEMS TO BE IN 'PARK' HOWEVER, BATTERY POWER TO THE VEHICLE REMAINS AND WILL NOT SHUT OFF. CAR ELECTRICAL SYSTEM REMAINS ON AND HONKS THREE TIMES IF THE KEY FOB IS NOT IN RANGE. IT IS CONCERNING THAT THE VEHICLE IS NEVER FULLY IN 'PARK' MODE OR THAT THE VEHICLE IS NEVER FULLY TURNED OFF AND CAN CAUSE AN ACCIDENT IF UNATTENDED.
Power train, Vehicle speed control, Engine, Dec 3, 2018
BOUGHT THIS CAR BRAND NEW IN AUGUST 2018. WHEN I DRIVE IT SOMETIMES IT LOOSES POWER WHEN I'M DRIVING FROM A STOP OR WHILE PICKING UP SPEED AND IT DOESN'T MATTER IF IT'S ON THE FREEWAY OR ON THE STREET. THE ONLY WAY I CAN DESCRIBE IT IS IT'S LIKE THE TRANSMISSION GETS STUCK IN A HIGH GEAR AND SLOWLY BUILDS SPEED UP. IT IS VERY DANGEROUS TO DRIVE IT LIKE THIS.
Power train, Vehicle speed control, Engine, Nov 23, 2018
I BOUGHT THIS CAR BRAND NEW 9/28/2018 WITH 2 MILES ON IT. EVERY ONCE IN A WHILE THE CAR WILL STICK AT 3400 RPM'S, MAKING ALMOST NO POWER, WHILE TRYING TO ACCELERATE. THE CAR WILL DO THIS FROM A STOP OR TRYING TO PASS A CAR. BROUGHT TO DEALER FOR 4 DAYS, THEY COULDN'T DUPLICATE THE ISSUE AS IT DOESN'T HAPPEN ALL THE TIME(EYE ROLL) IT IS A MAJOR SAFETY CONCERN AS IT WILL GIVE YOU A FALSE SENSE OF SECURITY WHEN MOVING INTO OR AROUND TRAFFIC AND IS VERY DANGEROUS. MONITORING THE CAR THRU THE OBDII PORT I PERSONALLY FOUND IT NOT BUILDING BOOST FROM THE TURBO WHEN IT'S HAVING THIS PROBLEM, UNFORTUNATELY THE DEALERS CAN'T SEE THIS PROBLEM...