2023 Chevrolet Malibu
Problems, recalls and owner-reported issues
Back over prevention is the leading concern among 70 owner complaints filed for this model year. This is the 24th highest complaint count among 26 Malibu model years with reports.
Of the 2023 reports, 4 involved a crash and 1 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraApr 2, 2026
General Motors, LLC (GM) is recalling certain 2023-2025 Chevrolet Malibu vehicles. The rearview camera screen may display a distorted or blank image.
A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Dealers will inspect, and if necessary, replace the rearview camera, free of charge. Owner notification letters were mailed May 20, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N262551720. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on April 2, 2026.
Campaign 26V212000 on NHTSA.gov
Structure, frame and membersDec 14, 2022
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Malibu vehicles. The front impact bar, a structural portion of the vehicle frame, may not be properly welded to the front frame rail.
An improperly welded front impact bar may result in the front crash sensors not performing correctly, increasing the risk of injury in a crash.
Dealers will inspect the right-hand and left-hand side of the vehicle's motor rail for an incomplete weld. If the condition is found, the vehicle will be repurchased by GM. Owner notification letters were mailed January 20, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020.
Campaign 22V923000 on NHTSA.gov
Representative owner complaints: air bags
7 reports, newest first. Show all
Steering, Air bags, Sep 25, 2026, crash
I own a 2023 Chevrolet Malibu with an open safety recall. General Motors/dealership has refused to repair the recall. The vehicle has also had multiple safety-related problems, including Service ESC warnings, jerking/poor acceleration, Service Safety Restraint System and airbag warnings, and a “Steering Assist is Reduced, Drive with Care” warning. On or about XXX, while driving, I experienced what felt like the brakes, wheel, and steering system locking up. I was unable to safely control the vehicle, resulting in a crash. During the incident, my head struck the steering wheel and I injured my hand, which has visible scars. No police were involved. I have a [XXX] daughter. She was NOT in the vehicle during the crash, but I do not feel safe transporting her in this vehicle because of the serious safety issues and what happened. The vehicle was later inspected through GM/dealership channels. I was told no diagnostic codes were found, and GM declined assistance. The dealership also stated the vehicle needs repairs related to the crash, including a passenger presence module. I am especially concerned that the open safety recall remains unrepaired. I have photographs of the vehicle damage and photographs of the scars on my hand. I can also provide my communications with GM and information regarding the recall. I am requesting that NHTSA review these safety concerns and the refusal to repair the open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Dec 29, 2025, crash
When I was in a car accident I was hit on the rear passenger side of my vehicle, right near where my side air bags are supposed to be located. I was hit at 50 mph and the airbags did not deploy.
Electrical system, Air bags, Structure, Dec 28, 2025, crash
On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-forces. FAILURE 1: AIRBAG NON-DEPLOYMENT. Despite the severity of the impact and the violent spin into a curb (rollover trip point), the side curtain airbags and front seat-mounted side impact airbags failed to deploy. The failure of the restraint system caused the driver to be thrown against the driver-side door structure, striking their head on the window and B-pillar. The driver sustained a concussion, cervical strain, and lumbar strain. Medical records confirm the injuries are consistent with impact against the vehicle interior due to non-deployment. FAILURE 2: EMERGENCY TELEMATICS MALFUNCTION. Immediately post-collision, the driver attempted to manually activate the OnStar/SOS emergency buttons. The system failed to connect to an advisor. Instead, the vehicle's infotainment screen malfunctioned, opening a voice-to-text transcription application. The system then bypassed the vehicle's internal telematics module and attempted to route the emergency call to the owner's personal cell phone, indicating a complete failure of the vehicle's emergency communication hardware. This resulted in a 34-minute delay in coordinating professional assistance. Contact notes; while this vehicle currently shows 0 open recalls, the failure mechanism (sensor non-response during side impact) mimics the defect described in NHTSA Campaign 22V923000 (GM Recall N222392300), where improper welding of the front impact bar causes crash sensors to fail. The vehicle is available for inspection. Police and medical reports confirm the incident details. No warning lights were illuminated prior to crash.
Air bags, Sep 10, 2025, crash
The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 30-35 MPH, another vehicle collided with her vehicle on the rear end of the vehicle as well as the rear passenger side. The contact mentioned that the seat belt did retract during the impact. The air bags on the front driver and passenger sides deployed partially. The vehicle was still drivable. The insurance company informed the contact that they are waiting for a response from the auto body shop. The vehicle was not deemed a total loss. The contact stated she did not sustain any injuries. No Medical Attention. A police report was filed, however the police report was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.
Air bags, Jun 11, 2025
I brought in my used vehicle to the dealership the same dealership that I purchased my car from due to another issue i was having with the car. Upon inspection from the dealership a diagnostic test was done on the vehicle, the dealership gave me a invoice stating "airbag malfunction needs the airbag on horn". I purchased this used vehicle from this dealership 4-4-25,. 6-10-25 i returned for the issue I was having and the dealership gave me this invoice with the information concerning the airbag. Yes it is available for inspection. My safety is in jeopardy if no airbag deploys for the driver if im in any type of accident. I was not made aware by the dealership of not having a airbag. No the vehicle has not been inspected by police, insurance representative. No, there was no warning lamps, messages before finding out this information at the dealership . I did receive a acknowledgement of vehicle accident history stating " This vehicle is a used vehicle that has had prior structural body repair work, indicating that the vehicle has previously been in an accident. " No further information. I have no information as towhen this accident took place.
Electrical system, Air bags, Forward collision avoidance, Jun 24, 2024
My car randomly shuts off when but still says it’s on at a stop light which causes a lot of problems because I have to push the start button to turn off and turn on again. Something is wrong with the wiring, in order for me to turn my car off I have to unplug my battery otherwise my car safety alarm will activate and hazard lights will go off and trunk will open. Which also cause my horn to go out. Everytime I turn my car on it says service ESC which I have no clue what that means and have asked multiple people . My air bag service light is on and it has no reason to be on as my car has not had any problems with my airbags. My car automatically brake while on the highway going 75 when a car swerved into my lane ahead of me and the hard activated the abs which caused my car to swerve uncontrollably and almost caused my car to flip.
Air bags, Wheels, May 16, 2023
While driving, the driver side tires (2) went flat and four (4) airbags deployed, this happened with no warning.