2011 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 695 owner complaints filed for this model year. This is the 2nd highest complaint count among 20 Charger model years with reports.
Of the 2011 reports, 25 involved a crash and 64 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Exterior lighting, headlightsMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Campaign 14V101000 on NHTSA.gov
Air bagsApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
Campaign 13V118000 on NHTSA.gov
Service brakes, air, antilock, control unit/moduleMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V197000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleFeb 7, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V042000 on NHTSA.gov
Representative owner complaints
695 reports, newest first.
Exterior lighting, Apr 29, 2013
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING 75 MPH, THE DRIVER'S SIDE HEADLIGHT FAILED. A DEALER WAS NOTIFIED AND STATED IT WAS PROBABLY THE WIRING HARNESS THAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 61,000.
Exterior lighting, Apr 24, 2013
WHILE DRIVING VEHICLE AT NIGHT, WAS INFORMED BY POLICE OFFICER THAT DRIVERS SIDE LOW BEAM HEADLIGHT WAS OUT. SOON AFTER, I TRIED TO REPLACE BULB MYSELF. FOUND THAT LOW BEAM HARNESS WAS BURNT/MELTED MAKING IT IMPOSSIBLE TO REPLACE BULB. CAR WAS TAKEN TO DODGE DEALERSHIP FOR REPAIR. PARTS REPLACED: HEADLIGHT HARNESS AND WIRING JUMPER. *TR
Exterior lighting, Apr 22, 2013, fire
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THERE WAS A MELTED WIRE IN THE HEADLIGHT COMPARTMENT AND THE OTHER WIRES WERE UNHEALTHY, RECOMMENDING THAT ALL OF THE WIRING BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
Air bags, Apr 6, 2013, crash
WHO: [XXX] WHERE: [XXX] WHEN: MARCH 29 2013 APPROXIMATELY 12:48 PM WAS HEADING EASTBOUND ON TINY TOWN ROAD. WHAT: VEHICLE TRAVELING WEST BOUND IN A PERSONALLY OWNED VEHICLE MADE A LEFT HAND TURN INTO A PRIVATE DRIVE (500 FT EAST OF HERITAGE POINT DRIVE) IN THE WENDY'S PARKING LOT AN 06 CHEVY HHR. CUTOFF TRAFFIC TRAVELING EASTBOUND APPARENTLY DID NOT SEE ME IN THE FAR RIGHT LANE IMPACTED WITH MY VEHICLE 2011 DODGE CHARGER. SPEED: APPROXIMATELY 45-50 MPH DAMAGE: UPON IMPACT VEHICLE SPUN RIGHT HIT THE CURB AND LANDED WITHIN CENTIMETERS OF A LIGHT POLE DRIVER (HAS PICTURES AS PROOF). RESULTS: COMPLETE DISABLED VEHICLE MAJOR FRONT END DAMAGE. SAFETY CONCERNS: DRIVER WAS WEARING A SEATBELT HOWEVER THE AIRBAG DID NOT DEPLOY UPON IMPACT. HEALTH: DRIVER RESULTED IN NERVE DAMAGE AND BULGING DISCS IN THE RIGHT PORTION OF THE NECK BACK INJURY HAS FURTHER DIAGNOSIS BY MEDICAL STAFF AND HAS TO BE SEEN BY MENTAL HEALTH FACILITY. RECOMMENDATION: SECOND, THIRD FORTH ORDER AFFECTS COULD OR POSSIBLY HAVE BEEN PREVENTED IF SAFETY FEATURE WOULD HAVE WORKED PROPERLY. REPAIR ESTIMATES: 9000.00+ WHY: ISSUE NEED TO BE ADDRESSED IN LEGAL MATTER EITHER AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Service brakes, Air, Electrical system, Mar 13, 2013
LOW BEAM HEADLIGHT ON DRIVER SIDE FAILED TO ILLUMINATE. WHILE REPLACING THE BULB, A VISUAL INSPECTION INDICATED THE CONNECTOR HAD OVERHEATED AND THE ELECTRICAL CONNECTION HAD BECOME LOOSE. THE DEALER WAS CONTACTED TO SEE IF A RECALL HAD ADDRESSED THIS ISSUE. THEY ADVISED THE RECALL ONLY AFFECT POLICE CRUISER AND THIS CAR WAS NOT IDENTIFIED AS A RECALL. THE DEALER INDICATED THE REPAIR SOLUTION WOULD BE TO REPLACE THE ENTIRE ELECTRICAL HARNESS. CURRENTLY THE VEHICLE HAS NOT BEEN REPAIRED. BASED ON OTHER COMPLAINTS REGARDING THIS SAME ISSUE THE CURRENT RECALL:NHTSA CAMPAIGN NUMBER: 12V197000 SHOULD BE EXTENDED TO INCLUDE PASSENGER CARS AS WELL AS THE POLICE CRUISERS. IN ADDITION DEALER SHOULD CHECK THE HIGH BEAM CONNECTORS AS WELL TO AVOID POTENTIAL SAFETY ISSUES OF COMPLETE FAILURE OR FIRE WHILE DRIVING. *TR
Electrical system, Exterior lighting, Feb 28, 2013
NOTICED THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE WAS OUT, WENT TO GET A NEW BULB AND REPLACED IT. AFTER A FEW DAYS NOTICED THE LIGHT WENT OUT AGAIN TOOK IT IN TO A DODGE DEALERSHIP AND I WAS TOLD I WOULD NEED TO REPLACE ALL WIRING BECAUSE THE WIRES WERE MELTED AND IT WOULD ONLY BE A MATTER OF TIME BEFORE THE OTHER HEADLIGHT WOULD GO OUT. LOOKED UP RECALLS & EVEN CALLED THE 800 NUMBER BUT MY MODEL IS NOT ONE OF THE VEHICLES COVERED BUT ITS THE EXACT PROBLEM THAT IS HAPPENING WITH MY CAR. *TR
Electrical system, Feb 26, 2013
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE PASSENGER HEADLIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTO SHOP AND THE BULB WAS REPLACED. TWO WEEKS AFTER THE FAILURE WAS REPAIRED, THE HEADLIGHTS BECAME INOPERABLE AGAIN. THE DEALER WAS NOTIFIED, WHO STATED THAT THE HEAD LAMP JUMPER HARNESSES AND THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V042000 (ELECTRICAL SYSTEM) BUT WAS ADVISED THAT THE RECALL ONLY INCLUDED THOSE VEHICLES THAT WERE BEING USED AS POLICE VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000.
Tires, Feb 17, 2013
TREAD CRACKING AND COMING OFF OF TIRE ON THE INSIDE. *TR
Tires, Feb 17, 2013, fire
CRACKING ALL AROUND THE INSIDE OF TIRE THE TREAD IS COMING OFF THE TIRE. *TR
Exterior lighting, Feb 13, 2013, fire
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEADLIGHT WOULD NOT ILLUMINATE. THE CONTACT REPLACED THE PASSENGER SIDE HEADLIGHT BULB BUT THEN THE DRIVER'S SIDE HEADLIGHT BEGAN EMITTING SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE HEADLIGHT WIRING HARNESS WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V042000 (ELECTRICAL SYSTEM , EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Air bags, Feb 4, 2013
AIRBAG WARNING LIGHT GOES ON AND OFF, MOSTLY STAYING ON, HAPPENS AT ANY SPEED AND ALSO WHEN STOPPED. *TR
Electrical system, Dec 27, 2012
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER'S SIDE LOW BEAM HEADLIGHT BURNED OUT. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE LOW BEAM HEADLAMPS FAILED DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. THE DEALER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: (ELECTRICAL SYSTEM: FUSES AND CIRCUIT BREAKERS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 44,300.
Engine and engine cooling, Other or unspecified, Dec 20, 2012
LETTER FROM SENATOR JOHANNS ON BEHALF OF CONSTITUENTS REGARDING HER 2011 DODGE CHARGER SAFETY ISSUES. (EXPERIENCING CARBON MONOXIDE) *SMD THE CONSUMER STATED SHE AND HER SON BECAME SEVERELY ILL.
Steering, Electrical system, Service brakes, Dec 13, 2012
I PURCHASE MY CAR 9 MONTHS AGO NEVER HAD A PROBLEM UNTIL I TOOK IT TO A DEALER TO GET THE 2 RECALLS FIX AFTER A WEEK MY CAR WOULDN'T TURN ON CALL THEM THE STEERING WHEEL LIGHT SHOW UP ENGINE LIGHT AND ABS TOO SAID IT WAS THE BATTERY THAT DEAD BUT THEY CHARGE AND IT WAS FINE WEEK LATER MY CAR STEERING WHEEL LOCK COULDN'T BRAKE BECAUSE GOT LOCK TOO CALL THE DEALER SHOW SAME LIGHTS STEERING ABS ENGINE LIGHTS TOO NOW THEY SAYING MY HD LIGHTS WAS THE CAUSE FOR THE COMPUTER TO MESS UP CALL THE GUY WHO INSTALL THEM EXPLAIN TO THEM COULDN'T BEEN THE LIGHTSHE INSTALL A RELY WHICH DOES HAS ANY CONTACT THE CABLE WITH THE COMPUTER THEY TOLD ME WILL LATE ME KNOW THE NEXT DAY STILL WAITING FOR THEM TO CALL ME ALSO A FRIEND HAD PROBLEM TOO WITH THE COMPUTER DEALER TRY TO CHARGE HIM HE GOT A LAWYER DEALER END UP PAYING FOR EVERYTHING THEY WANT TO CHARGE ME 2700 FOR SOMETHING THAT IS NOT MY PROBLEM HD LIGHTS BEEN ON MY CAR FOR 9 MONTHS GOT THEM SAME DAY I PURCHASE MY CAR NEVER HAD A PROBLEM UNTIL DEALER PUT HANDS ON IT I ASK DIFFERENT LOCATIONS THAT PUT HD LIGHTS FOR CARS LIKE MINES THEY SAID IF THE HD LIGHTS WERE INSTALL WRONG IT TAKES 3 TO A WEEK FOR THE COMPUTER TO SHOT DOWN LOCK EVERYTHING ON THE CAR NO WAY TO DRIVE IT BUT MY CAR DOESN'T DO THAT IT TURN ONS ONLY PROBLEM THE STEERING WHEEL LOCKS AND BRAKES TOO SOMETIMES WONT TURN ON BUT IT TAKES AN HOUR AND IT TURNS BUT SAME PROBLEM THE CAR ALREADY HAD A ELECTRICAL PROBLEM IS JUST DEALER DOESN'T WANT TO PAID AND LOOKS FOR ANY EXCUSE TO MAKE CUSTOMER PAID BUT IM RIGHT EVERYTHING IS ON FILE PLUS GOT PROOF TOO PEOPLE THAT HAS EXPERIENCE ON LIGHT ALL SAID SAME TO ME. *TR
Electrical system, Dec 6, 2012
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, BOTH HEADLIGHTS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE HEADLIGHT JUMPER HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V042000 (ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,900 AND THE CURRENT MILEAGE WAS 39,972.
Engine, Nov 28, 2012
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH THE RPMS STARTED TO REV UP AND DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO IDENTIFY THE FAILURE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER SEVERAL TIMES REGARDING THE ENGINE BUT THEY WERE UNABLE TO REMEDY THE FAILURE. THE FAILURE MILEAGE WAS 13,800.
Air bags, Wheels, Service brakes, Nov 15, 2012, crash
I TRIED TO MAKE A QUICK STOP AND THE VEHICLE WOULD NOT STOP. MY ANTI-LOCK BRAKE SYSTEM DID NOT WORK I CRASHED AND THE AIRBAGS DID NOT DEPLOY. *TR
Steering, Electronic stability control (ESC), Service brakes, Oct 16, 2012
THIS IS THE THIRD TIME THAT ALL THE IDIOT LIGHTS ON THE DASHBOARD COME ON AND THEN WE PROCEED TO LOSE THE POWER STEERING AND BRAKES. CHRYSLER'S LEMON LAW DIVISION STATES THAT THEY WILL FIX IT AND THAT MY ISSUE IS NOT A LEMON LAW CASE. I SIMPLY HAVE REQUESTED THEM TO TAKE THE CAR BACK AND HAVE THEIR ENGINEERING DEPARTMENT TAKE IT APART TO FIND OUT WHAT IS GOING ON WITH I AND TO GIVE ME A NEW VEHICLE. EACH OF THE THREE TIMES THIS HAS OCCURRED, WE HAVE BEEN EXTREMELY FORTUNATE TO BE IN A PARKING LOT ONLY TRAVELING A COUPLE MILES PER HOUR. THIS ISSUE WAS SUPPOSE TO HAVE BEEN RESOLVED ALREADY AND HAS NOT APPARENTLY. I NO LONGER TRUST MY SAFETY AND LIFE NOR THE SAFETY AND WELL BEING OF OTHERS ON THE ROAD IF I WERE TO DRIVE THIS CAR AGAIN. THE ONLY REMEDIES THAT ARE ACCEPTABLE TO ME ARE TO REMOVE ALL THE ELECTRICAL WIRING AND COMPUTERS AND REPLACE THEM WITH NEW OR TO EXCHANGE THE VEHICLE. I FEAR FOR MY SAFETY WITH THIS CAR. PLEASE NOTE THAT I ALSO HAVE A 2011 CHRYSLER 300C THAT HAS BEEN FINE WITH NO MAJOR ISSUES. *TR
Electrical system, Oct 15, 2012, fire
CONSUMER WRITES IN REGARDS TO POLICE DODGE CHARGER. SUPERINTENDENT STATES A BURNING WIRE TYPE OF ODOR AND VEHICLE FILLED WITH SMOKE, WHICH WAS DETECTED FROM THE REAR OF THE VEHICLE. FIRE AND EXPLOSION INCIDENT REPORTED *TGW THE FIRE QUICKLY SPREAD THROUGHOUT THE VEHICLE AND AN OXYGEN CYLINDER EXPLODED AND BLASTED APPROXIMATELY 50-75 FEET AWAY. THE TRUNK LID BLASTED OFF, RESTING APPROXIMATELY 75 FEET FROM THE VEHICLE IN THE BACKYARD OF A RESIDENCE. THE VEHICLE WAS COMPLETELY DESTROYED.
Electrical system, Aug 15, 2012
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V197000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS) AND CONTACTED THE DEALER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS. THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR HAD NOT BEEN AVAILABLE FOR APPROXIMATELY FIVE MONTHS. THE CONTACT WAS CONCERNED WITH DRIVING THE VEHICLE WITHOUT HAVING THE SAFETY DEFECT SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 11,000.
Tires, Aug 7, 2012, crash
TL* THE CONTACT OWNS A 2011 DODGE CHARGER EQUIPPED WITH FIRESTONE FIRE HAWK GT-V TIRES, SIZE 245 45 R20. THE CONTACT WAS TRAVELING 2 MPH WHEN THE PASSENGER SIDE FRONT AND REAR TIRES SLIGHTLY CRASHED AGAINST THE CURB, CAUSING THE EXTERIOR RUBBER TO DETACH FROM THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE DOT NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 15,500 AND THE CURRENT MILEAGE WAS 17,000.
Power train, Engine, Jul 22, 2012
UNDER PASSING CONDITIONS WITH HARD AND FAST ACCELERATION THE CAR DOES NOT MOVE AND IT FEELS LIKE IT IS DEAD THIS IS VERY DANGEROUS AND ON MANY OCCASIONS I COULD HAVE BEEN HIT. THIS IS REALLY A BAD SITUATION. I HAVE TAKEN IT IN AND THEY DO NOT BELIEVE ME THAT THIS IS POSSIBLE. THIS HAPPENS ANYTIME THAT THERE IS A STEADY OR CRUISING AND A NEED ARISES FOR PASSING OR GETTING OUT OF TROUBLE. THE GAS PEDAL WOULD BE DEPRESSED QUICKLY AND HARD BUT NOTHING HAPPENS. THE CAR SEEMS LIKE IT DIES AND THEN IT COMES BACK AND STARTS ACCELERATING. THIS TAKES ABOUT A SECOND OR TWO. OTHER TIMES IT GROWLS AND IT DOES NOT MOVE. I HAVE TALKED TO DODGE AND THEY CANNOT DUPLICATE IT AND FRANKLY THEY THINK THAT I AM TELLING THEM SOMETHING THAT IS NOT POSSIBLE. IN OTHER WORDS THEY DO NOT BELIEVE ME. *TR
Electrical system, Jul 16, 2012, crash
TL* THE CONTACT OWNS A 2011 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE SPEEDOMETER BEGAN TO DISPLAY INACCURATE READINGS, THE AIR CONDITIONER BEGAN TO TURN OFF AND ON, AND THE RADIO WOULD PLAY CONTINUOUSLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE'S COMPUTER SYSTEM NEEDED TO BE UPGRADED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT ALSO STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE UNRELATED RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V197000 (ELECTRICAL SYSTEM:FUSES AND CIRCUIT BREAKERS). AS A RESULT, THE DRIVER WAS DRIVING 25 MPH AND LOST CONTROL OF THE VEHICLE. THE VEHICLE THEN CRASHED INTO A GUARD RAIL. NO INJURIES WERE REPORTED. THE AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS AGAIN INFORMED THAT THE PARTS NECESSARY TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER SENT AN ENGINEER TO EXAMINE THE VEHICLE. BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 27,000.
Electrical system, Exterior lighting, Jul 4, 2012, fire
UPON STARTING THE VEHICLE DURING DAYLIGHT HOURS, THE AUTO LIGHT CONTROL WAS ON FOR THE VEHICLES LOW BEAM HEADLIGHT USE. AS TIME WENT ON, AND A FEW STOPS WERE MADE, A PLASTIC AROMA WAS NOTICED SEVERAL TIMES DURING FREQUENT STOPPING BETWEEN TRAFFIC LIGHTS. THE VEHICLE'S EVIC MESSAGING SYSTEM WAS CHECKED FOR ANY OVERHEATING ISSUES DUE TO THE HIGH TEMPERATURES OF THE DAY. NOTHING WAS OUT OF THE ORDINARY. SEVERAL ONCOMING VEHICLES WERE FLASHING THEIR HEADLIGHTS TOWARDS OUR WAY IN ORDER TO WARN US OF AN ISSUE WITH OUR HEADLIGHTS, WHICH WE COULD NOT SEE FROM INSIDE THE VEHICLE AT THE TIME. AND IT WASN'T DARK ENOUGH TO SEE THIS ISSUE OCCURRING. WE PULLED THE VEHICLE OVER TO INSPECT, ONLY TO FIND OUR DRIVER SIDE LOW BEAM HEADLIGHT FLICKERING AND STROBING. I WAS ABLE TO PURCHASE YET ANOTHER HEADLIGHT LOW BEAM FROM THE LOCAL WALMART STORE, THAT WAS SPEC'D AS AN OEM REPLACEMENT FROM SYLVANIA. THIS WAS THE 2ND TIME THE LIGHT HAS BEEN REPLACED, BUT FIRST FOR ME TO DO SO. I TRIED TO REPLACE THE BULB, ONLY TO DISCOVER THAT THE LOW BEAM CONNECTOR WAS MELTED ON THAT SIDE OF THE CAR, WHICH WAS ENCASED BY IT'S OWN PROTECTIVE HOUSING. UPON CLEANING UP THE CONNECTION THE BEST I COULD, WE GOT THE LIGHT TO WORK. THE NEXT FEW MILES WERE OK, BUT THEN NOTICED THE SMELL AGAIN. THE OCCURRENCE IS NOW HAPPENING EVERY DAY, AND WE TRY TO CATCH IT BEFORE THE CONNECTOR MELTS. THE CAR MUST STAY AT HOME UNTIL THE DEALER CAN LOOK AT THIS AND SOLVE THE ISSUE. THE ISSUE OCCURRED AFTER A RECALL ON THE POWER DISTRIBUTION CENTER WAS COMPLETED A FEW WEEKS AGO, RECALL M10 WAS COMPLETED, AND NOW SEVERAL ELECTRICAL ISSUES HAVE FOLLOWED. TO NOW END, THIS VEHICLE HAS HAD OVER 26 ISSUES IN A SPAN OF 16 MONTHS NOW. AND WE'VE DEEMED IT UNFIT FOR DRIVING SAFETY, TO INCLUDE, BRAKE, ABS, STRUT, SWAY BUSHINGS, ROTOR, STARTING, POWER DRAINS, ETC. THIS LIST IS LONGER THAN MENTIONED ABOVE. WIRING IS EXTREMELY HOT AROUND THERE. *JS
Service brakes, Hydraulic, Electrical system, Electronic stability control (ESC), Jun 28, 2012
FIRST ISSUE(S) OCCURED IN MAY OF 2011 AND HAVE CONTINUED TO DATE. OVER 25 VISITS TO 2 DEALERSHIPS FOR FIXES, AND NO ONE CAN GET A FIX ON IT. FIRST, IT WAS THE PASSIVE ENTRY DOOR HANDLES, WHICH HAVE OCCURRED 5 TIMES AND 5 FIXES SINCE LAST YEAR. SECOND ISSUE WAS THE POWER SHUTDOWN FOR THE CAR, 3 DEAD BATTERIES, AND SEVERAL ISSUES CONCERNING THE UCONNECT SYSTEM SHUTTING DOWN DURING DRIVING. THERE HAS BEEN A RELENTLESS AMOUNT OF SUSPENSION AND BRAKING ISSUES OCCURRING. THE ISSUES INCLUDE HAVING TO REPLACE WARPED ROTORS, UNEVEN BALDING TIRES(TWICE NOW), ABS FAILING AND TRACTION CONTROL FAILING, UNEVEN DOOR SEAMS, FLAKING AND CHIPPING PAINT(ESPECIALLY BETWEEN BODY PANELS), AND NOW BRAKES AGAIN GRINDING SIDEWAYS IN THE CALIPERS. THERE HAS BEEN SO MANY ISSUES, THAT I HAD TO CONTACT A LAWYER, WHICH IS NOW PRESENTLY ON IT'S 97TH DAY OF SUBMITTAL TO GET THIS VEHICLE RECTIFIED. I'VE ALSO HAD THE VEHICLE IN THE CHRYSLER STAR CUSTOMER SATISIFACTION PROGRAM SINCE JAN. OF 2012 AT 8,012 MILES AND THEY WERE NOT ABLE TO WARRANTY THE ROTOR ISSUE, WHICH HAS FORCED US TO HAVE THE ROTORS CHANGED IT AT ANOTHER SERVICE, NOT BEING A DODGE DEALER. THE CAR IS CURRENTLY BEING LOOKED AT FOR BAD SWAY BAR LINK BUSHINGS AND SEVERAL OTHER BUSHINGS SHOWING DRY ROT PREMATURELY. I'VE ALSO EXPERIENCED THE TRUNK POPING OPEN IN MID DRIVING, WHICH HAS BEEN THE ONLY THING BESIDES THE 5TH DOOR HANDLE REPLACEMENT THAT HAS WORKED SINCE PURCHASING IT. RECENTLY, THE CARS TRANSMISSION WOULD NOT SHIFT OUT OF 2ND GEAR AND WAS FORCED TO PULL OVER AND RESTART IT ON A MAJOR HIGHWAY.