2012 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 648 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Charger model years with reports.
Of the 2012 reports, 20 involved a crash and 49 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Exterior lighting, headlightsMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Campaign 14V101000 on NHTSA.gov
Air bagsApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
Campaign 13V118000 on NHTSA.gov
Service brakes, air, antilock, control unit/moduleMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V197000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleFeb 7, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V042000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsJan 6, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE CHARGER SRT8 AND THE CHRYSLER 300 SRT8 VEHICLES MANUFACTURED FROM MAY 2, 2011, THROUGH NOVEMBER 17, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). AS BUILT, THE TPMS DOES NOT WARN THE DRIVER WHEN A TIRE IS 25 PERCENT BELOW THE RECOMMENDED PRESSURE. THE RECALLED VEHICLES NOTIFY THE CUSTOMERS WHEN THE TIRE PRESSURE REACHES 22 PSI RATHER THAN THE REQUIRED 24 PSI.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPROGRAM THE VEHICLES TPMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V004000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
648 reports, newest first.
Air bags, Jan 20, 2017
THIS RECALL CAN CAUSE DEATH. NO REMEDY HAS BEEN OFFERED EVEN THOUGH I HAVE BEEN ASKING FOR SEVERAL MONTHS. THIS CAR IS DRIVEN AT LEAST AN HOUR EACH DAY AND IF AN ACCIDENT OCCURS. THE AIR BAG CAN KILL! NOT SITTING AROUND WAITING FOR THIS TO HAPPEN.
Electrical system, Jan 18, 2017
1/16/17 - CAR WAS LOCATED IN LOT OF MY WORKPLACE, I ACTIVATED REMOTE START, GOT INTO CAR AND BATTERY SAVER MODE CAME ON. THE ENGINE WAS MAKING A WHINING NOISE AND I COULD NOT SHIFT INTO GEAR. ABS, AIRBAG, AND TRACTION CONTROL LIGHTS ALL CAME ON. EVERYTHING FLASHED AND THEN CAR WAS COMPLETELY DEAD. TRIED JUMPING THE CAR WITH TWO DIFFERENT CARS AND TWO SETS OF CABLES. BOTH SETS OF CABLES STARTED TO MELT. CAR HAS BEEN TOWED TO A DEALERSHIP. NO REPAIRS HAVE BEEN COMPLETED YET BECAUSE THERE IS NOT A RECALL. ESTIMATED MILEAGE 64,000.
Air bags, Jan 13, 2017
THE AIR BAGS SAFETY LIGHT ON THE PASSANGER SIDE STAYS ON.I'VE HAD THIS PROBLEM CHECKED BY AN ORIELLY AUTO PART STORE TECHNICIAN,IT IS DEFECTED.
Air bags, Jan 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17*LJ *CN
Power train, Jan 9, 2017
MY SON [XXX] GOT GAS DROVE UP ABOUT 100 FEET UP A SMALL HILL LEAVING PARKING LOT IN FAIRFAX COUNTY. WHEN I GAVE CAR GAS IT WOULD NOT GO. COULD NOT PUT INTO GEAR. HAD TO PRESS THE BRAKES SO CAR WOULD NOT ROLL DOWN THE HILL. IT TOOK 20 MIN TO MAKE IT WORK. TOOK IT TO LUSTINE DODGE IN WOODBRIDGE VA THEY SAID THEY DID SOFTWARE UPDATE. IT HAS HAPPENED 2 MORE TIMES IN LAST 3 MONTHS. TOOK IT BACK TO LUSTINE THEY ASKED TO KEEP CAR. THEY HAD CAR FROM MON TO FRIDAY THEY DROVE IT FOR 90 MILES TOLD ME THERE WAS A SENSOR FOR TRANSMISSION THEY COULD CHANGE BUT I WOULD HAVE TO PAY FOR IT. THEY COULD NOT PAY FOR SENSOR UNLESS THEY CAN DUPLICATE PROBLEM. I GOT VERY UPSET AND ASKED THEM FOR PART NUMBER AND I WOULD HAVE ANOTHER DEALER INSTALL IT.. WAS TOLD PART IS PROPRIETARY AND THEY COULD NOT TELL ME WHICH SENSOR IT WAS. IT TOOK THEM ALMOST 30 MINUTES TO GET MY CAR AFTER ASKING 3 TIMES WHY IT WAS TAKING SO LONG. WHEN WE RECEIVED THE CAR IT HAD A DENT IN BACK BUMPER. THE SERVICE MANAGER SAID HE WOULD LOOK AT HIS SECURITY CAMERAS AND GET BACK TO ME. AFTER A FEW DAYS HE CALLED ME TO NOTIFY ME HE HAD NOT SEEN AN ACCIDENT ON HIS TAPES. NOTIFIED HIM THEY HAD DRIVEN IT FOR 90 MILES DID HE HAVE TAPE ON THAT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Dec 28, 2016, fire
[XXX]: HI, MY NAME IS [XXX]. HOW MAY I HELP YOU? [XXX]: HELLO [XXX]: HOW CAN I FIND OUT IF MY ALTERNATOR IS COVERED UNDER THE RECALL? [XXX]: VIN: 2C3*************** [XXX]: LET ME LOOK INTO THAT FURTHER FOR YOU [XXX]: I LOOK IT UP, AND I BELIEVE IT IS BUT I PUT IN THE VIN AND IT SHOWS ME NOTHING [XXX]: THE ALTERNATOR IS NOT A RECALL ON YOUR VIN [XXX]: WEIRD WHY DO IT SHOW DODGE 2012 CHARGER? [XXX]: IT IS VIN SPECIFIC, A VARIETY OF CIRCUMSTANCES CAN DETERMINE A RECALL ( BUILD DATE, PARTS USED ETC.) [XXX]: HUH, OKAY. HOWEVER, IT DID THE SAME AS ALL THE OTHER EXPLAINED IN THE COMPLAINS. FIRE SMELL JUST DIED, COULD NOT RESTART, EXTREMELY DANGEROUS [XXX]: I WOULD BE ABLE TO DOCUMENT YOUR CONCERNS FOR YOU, IF A RECALL IS DETERMINED IN THE FUTURE PLEASE KEEP ALL DOCUMENTATION AS YOU CAN SUBMIT FOR REIMBURSEMENT REVIEW [XXX]: DODGE COMPANY HERE NOTIFIES ME OF RECALL [XXX]: YES I WANT TO COMPLAIN - BECAUSE IT IS EXTREMELY DANGEROUS AND COULD OF CAUSE A WRECK IF IT WASN'T FOR DRIVING AT 5AM WITHOUT TRAFFIC [XXX]: CONCERN [XXX]: NO NOTICE JUST DIES WHEN DRIVING, LOCKS EVERYTHING UP [XXX]: I WILL ENSURE THIS IS DOCUMENTED FOR YOU, I CAN ALSO SUGGEST FILING A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AS THEY ARE A FACTOR IN DETERMINING RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Dec 27, 2016
TL* TAKATA RECALL- THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V3520000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Dec 22, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 20 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AND THE WINDSHIELD WIPERS BEGAN TO OPERATE INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE STALLED, BUT WAS ABLE TO RESTART. THE DEALER DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) OR 16V379000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 72,000.
Air bags, Dec 22, 2016
PASSENGER AIR BAG WARNING LIGHT,WHEN CHECK BY A AUTO TECHNICIAN,THE STATED DANGER OF SERIOUS INJURY OR DEATH, COULD OCCUR IF THIS PROBLEM IS NOT REPAIRED,THERE COULD BE POTENTIAL DAMAGE TO A PART DEFECT IN THE VEHICLE AIR BAG DEPLOMENT,IF A CRASH OCCUR,METAL DEBRIS FROM THE AIR BAG COMPONENT COULD CAUSE SERIOUS INJURY OR DEATH.
Steering, Electrical system, Dec 20, 2016
MY DODGE CHARGER WENT DEAD WHILE I WAS DRIVING ONE DAY. THE BATTERY INDICATOR CAME ON AND CHARGING SYSTEM ON MY MONITOR, I WAS DRIVING WITH MY WIFE IN THE CAR AND I WAS LUCKY TO BE ABLE TO TURN ON A SIDE STREET AS THE WIPERS CAME ON AND SUDDENLY I HAD NO MORE POWER TO STEER THE CAR. I HAD MY HAZARDOUS LIGHTS ON TOO AND EVERYTHING THEN WENT DEAD. I WAS LUCKY THAT DAY AND GOD WATCHED OVER ME AND MY WIFE. WHEN MY ROADSIDE SERVICE GOT THERE AND HE TRIED TO GIVE ME A JUMP IT WOULD NOT START AND HE TESTED THE BATTERY AND IT HAD A FULL CHARGE ON IT. I HAD THE CAR TOWED TO THE DODGE DEALER THAT NIGHT. THE NEXT DAY I WENT TO FIND OUT THAT THE ALTERNATOR WAS FRIED. I LOOKED UP AT THE TIME MY VEHICLE WAS DOWN BEFORE MY ROADSIDE SERVICE GOT THERE THAT NIGHT. I FOUNDED OUT THERE WAS A P60 RECALL ALTERNATOR (AMP 160) FOR DODGE CHARGER YEAR 2011-2014. I CALLED CHRYSLER CORPORATION THE NIGHT I WENT DOWN, AND THEY LOOKED UP AND SAID IT WAS NOT ON MY VEHICLE. THEY SAID I HAD A AMP 180, BUT AFTER GETTING A NEW ALTERNATOR IN MY DODGE CHARGER I'M STILL HAVING PROBLEMS WITH A BATTERY SAVE MODE THAT KEEPS POPPING UP ON MY MONITOR SCREEN. I PLEADED WITH THE CHRYSLER CORPORATION THAT SOMETHING IS WRONG WITH THE ALTERNATOR AND THAT NIGHT I COULD HAVE DIED. IF I WAS ON THE HIGHWAY. I DON'T FEEL SAFE EVERYDAY DRIVING, BECAUSE I HAVE TO GET ON THE HIGHWAY TO GO TO WORK. I'M GOING BACK TO THE DODGE SERVICE DEPARTMENT TO GET THIS BATTERY SAVE MODE CHECKED OUT, BECAUSE THEY USED ONE OF THE P60 RECALL ALTERNATOR TO FIX MY VEHICLE. I THINK THEY DON'T HAVE A STABLE ALTERNATOR, BECAUSE IT IS PROBABLY DRAINING THE BATTERY. *TR
Exterior lighting, Dec 20, 2016
MY LOW BEAM DOES NOT FUNCTION. I GOOGLED MY PROBLEM AND AN EDMONDS ARTICLE IDENTIFIED A RECALL ON POLICE VEHICLES ( P08 ) AND A SUBSEQUENT RECALL ON THE REST OF THE MODEL RUN. WHEN I CALLED THE RECALL LINE GIVEN FOR FCA I WAS TOLD IT DID NOT APPLY TO MY PROBLEM. I WAS TRANSFERRED TO CUSTOMER CARE WHO TOLD ME THEY WOULD DO NOTHING FOR ME SINCE THE RECALLS WERE VIN SPECIFIC. I ASKED IF THERE WAS A REPAIR I COULD ACCOMPLISH AND WAS TOLD I WOULD HAVE TO TALK TO A SERVICE REPRESENTATIVE. UNTIL I HAVE A REMEDY I WILL BE DRIVING AROUND WITH ONE HEADLIGHT. IT SEEMS RIDICULOUS THAT THE REPRESENTATIVE IN RECALL CAN AGREE THAT I HAVE THE AFFECTED WIRING IN MY VEHICLE, ACCORDING TO THE BUILD SHEET FOR MY VIN, BUT THEY WILL NOT MAKE THE REPAIR CALLED FOR IN THE RECALL ON THE DEFECT. *TR
Air bags, Dec 18, 2016
TAKATA RECALL. I'M VERY CONCERNED ABOUT THE DELAY IN GETTING MY TAKATA AIR BAG REPAIRED. THE INFORMATION SHOWS THAT THEY ARE MORE LIKELY TO FAIL IN HIGH HUMIDITY CLIMATES. WE LIVE IN LOUISIANA SO WE ARE DEFINITELY AFFECTED. I WOULD LIKE TO AT LEAST HAVE AN IDEA AS TO WHEN TO EXPECT REPAIR. IT IS UNACCEPTABLE TO HAVE TO WAIT THIS LONG FOR A CRITICAL REPAIR LIKE THIS.
Air bags, Dec 12, 2016
TAKATA RECALL DODGE CHARGER AND EVERY TIME WE CALL THE DODGE DEALERSHIP THEY NEVER HAVE THE PARTS.IN. I TAKE MY GRAND CHILDERN BACK AND FORTH TO SCHOOL AND THIS RECALL NEED TO BE TAKEN CARE OF.
Other or unspecified, Nov 30, 2016
MY INTERIOR DRIVER SIDE HANDLE GOT STUCK AND WOULD NOT ALLOW THE DOOR TO CLOSE. WE GOT IT REPAIRED AND THANKFULLY WAS COVERED UNDER WARRANTY IN 8/2014. NOW HERE WE ARE AGAIN, 11/2016 AND THE EXACT SAME ISSUE! THE DOOR WILL NOT CLOSE AGAIN!
Engine, Nov 28, 2016, fire
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO DECELERATE. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. WHILE THE VEHICLE WAS PARKED, THE ENGINE CAUGHT FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT A FAULTY THERMOSTAT MELTED ONTO THE ENGINE AND BURNED. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT AVAILABLE.
Engine, Nov 25, 2016, fire
I WAS DRIVING ON THE HIGHWAY IN MILWAUKEE WI AND THE CAR STOPPED. I HAD IT TOWED TO PALMEN ON 75 IN KENOSHA . I ONLY HAD THE CAR FOR 3 MONTHS THE ENGINEER FROM CHYRSLER TOLDED ME IT WAS A FAULTY RADIATOR. THE CAR CAUGHT ON FIRE WHILE THE TOW TRUCK HOOKED IT UP. THEY WILL NOY HONOR THE WARRANITY OR THE RECALL COULD YOU LOOK INTO RECALL ON RADIATOR . I ALMOST DIED ON THE HIGHWAY. I ONLY HAD THE CAR FOR 3 MONTHS..
Electrical system, Service brakes, Nov 23, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 60 MPH, THE "DRIVER ASSISTANCE NO LONGER AVAILABLE" MESSAGE APPEARED. IN ADDITION, THE BRAKES SEIZED WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14634000 (ELECTRICAL SYSTEM) AS THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 01/11/2017*CT STATUS UPDATE. 03/24/17.*JB UPDATED 7/10/18*JB *TR
Air bags, Nov 21, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Nov 8, 2016
WE STARTED TO SMELL A WHEN WE PULLED OVER THE CAR STOPED RUNNING WOULD NOT START AND THE ALTERNATOR WAS SMOKING. WE WERE ON THE HIGHWAY AND PULLED OVER ON A PARKING LOT.
Suspension, Nov 3, 2016
MY CAR IS MAKING A CREAKING NOISE ON THE DRIVER'S SIDE FRONT. WHEN PARKED AND OPENING THE DRIVER'S DOOR THE SAME NOISE CAN BE HEARD. WHEN I PURCHASED THE CAR IT STARTED MAKING THE NOISE AND I TOOK IT BACK TO DEALER SO THAT IT CAN BE REPAIRED. A COUPLE OF WEEKS LATER IT STARTED BACK. WHEN I WENT ONLINE I FOUND THAT MY CHARGER WAS NOT THE ONLY ONE MAKING THIS TYPE OF NOISE AND THAT MANY PEOPLE HAD STRUTS, THE SUSPENSION AND OTHER PARTS REPLACED ONLY TO HAVE THAT SAME NOISE RETURN. I TOOK MY CAR TO A SHOP AND HAD IT LOOKED AT BUT THEY COULD NOT FIND ANYTHING. WHEN MAKING TURNS IT DO NOT MAKE THE NOISE BUT WHEN DRIVING THE CREAKING NOISE CAN BE HEARD CLEARLY. CAN SOMEONE FIND OUT WHAT IS MAKING THIS CREAKING NOISE AND TELL ME WHAT NEEDS TO BE DONE TO REPAIR IT. I DON'T WANT TO SPEND MONEY TO REPLACE PARTS HAT DO NOT NEED REPLACING AND STILL HAVE THE NOISE. THANK YOU. *TR
Electrical system, Oct 28, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 20 MPH, THE INSTRUMENT PANEL FLASHED RAPIDLY AND THE VEHICLE LOST POWER. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Oct 21, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THE ALTERNATOR WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS IDENTICAL TO THE FAILURE IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED. THE FAILURE MILEAGE WAS 48,000. UPDATED 12/20/16*LJ UPDATED 7/9/18*JB *TR
Electrical system, Oct 19, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE RADIO AND ELECTRICAL SYSTEM FAILED. IN ADDITION, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V634000(ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Electrical system, Oct 18, 2016
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE BATTERY WARNING LIGHT ILLUMINATED, THE WINDSHIELD WIPERS TURNED ON INADVERTENTLY AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE; HOWEVER THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Electrical system, Engine, Oct 18, 2016, fire
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WITHOUT WARNING, THE CONTACT HEARD A LOUD ABNORMAL NOISE. THE INSTRUMENT PANEL GAUGES AND WARNING INDICATORS RANDOMLY FLICKERED AND THE VEHICLE STALLED. THE CONTACT NOTICED EXCESSIVE SMOKE EMITTING FROM THE MOTOR AND STATED THAT THE ALTERNATOR ASSEMBLY PREMATURELY FAILED. THE CONTACT RECEIVED SEVERAL RECALL NOTICES AND WAS TO CHECK WITH THE DEALER TO DETERMINE IF THEY COULD DIAGNOSE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 164,000.