2012 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 648 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Charger model years with reports.
Of the 2012 reports, 20 involved a crash and 49 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Exterior lighting, headlightsMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Campaign 14V101000 on NHTSA.gov
Air bagsApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
Campaign 13V118000 on NHTSA.gov
Service brakes, air, antilock, control unit/moduleMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V197000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleFeb 7, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V042000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsJan 6, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE CHARGER SRT8 AND THE CHRYSLER 300 SRT8 VEHICLES MANUFACTURED FROM MAY 2, 2011, THROUGH NOVEMBER 17, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). AS BUILT, THE TPMS DOES NOT WARN THE DRIVER WHEN A TIRE IS 25 PERCENT BELOW THE RECOMMENDED PRESSURE. THE RECALLED VEHICLES NOTIFY THE CUSTOMERS WHEN THE TIRE PRESSURE REACHES 22 PSI RATHER THAN THE REQUIRED 24 PSI.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPROGRAM THE VEHICLES TPMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V004000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
648 reports, newest first.
Electrical system, Aug 7, 2014
WAS DRIVING APPROX 45 MILES AN HOUR WHEN SMOKE WAS COMING FROM ENGINE BAY. BURNT SMELL WHEN OPENED HOOD AND SMOKE COMING FROM ALTERNATOR. THERE WAS ALSO A BATTERY FAILURE DUE TO ALTERNATOR. *TR
Power train, Aug 6, 2014
WE WENT TO CHURCH ON THE 5TH OF AUGUST OUT OF TOWN. AND WHEN I GOT HOME THE CAR STARTED TO MAKE A NOISE AND WHEN PARK INTO THE GARAGE IT HAS A SMILE THAT SOMETHING WERE BURNING SO I HAD TO REMOVE IT FROM THE GARAGE OVERNIGHT. AND GOT UP ON THE 6TH OF AUGUST AND IT WOULD NOT START. SO NOW IT'S AT THE DODGE DEALERSHIP IN WARNER ROBINS, GA ONE WASTON BLVD. *TR
Air bags, Seat belts, Aug 5, 2014, crash
TL * THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 70 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE OTHER MOTORIST LOST CONTROL OF THE VEHICLE, STRUCK THE FRONT END OF THE CONTACT'S VEHICLE, AND BECAME AIRBORNE UNTIL IT CRASHED INTO AN EMBANKMENT. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE FACE, NECK, AND BACK. THE REAR SEAT BELT ALSO FAILED TO RESTRAIN THE PASSENGER. AS A RESULT, NECK AND BACK INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY FOR FURTHER INSPECTION. THE MANUFACTURER STATED THAT THE SEAT BELT AND AIR BAG FAILURES WERE NOT CAUSED BY A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 90,837.
Electrical system, Aug 5, 2014
TL * THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AFTER SEVERAL ATTEMPTS AND WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPLACED THE ALTERNATOR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/15/14*LJ UPDATED 1/15/2015 *JS
Electrical system, Visibility/wiper, Aug 5, 2014
WAS CRUISING AT 50MPH WHEN ALL ELECTRICS DIED.. WOULD NOT RESTART. DODGE OFFICIAL GARAGE HAS TOLD ME ALTERNATOR AND BATTERY FAILURE. THEY WANT TO BILL ME BUT I SEE THERE IS AN INVESTIGATION ALREADY UNDERWAY REGARDING THIS
Electrical system, Aug 3, 2014
WHILE I WAS DRIVING HOME MY CAR LOST ALL POWER AND THE ENGINE HAD SHUT OFF ON ME. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD WHERE I WAS ABLE TO GET THE BATTERY OUT AND TAKEN TO AUTOZONE WHERE THEY WERE ABLE TO PUT ENOUGH CHARGE TO THE BATTERY TO ALLOW ME TO FINISH GETTING THE CAR HOME. THE NEXT MORNING THERE WAS NO POWER TO THE BATTERY. UPON HAVING A MECHANIC LOOK AT IT HE TOLD ME THE ALTERNATOR WAS BAD. *TR
Electronic stability control (ESC), Service brakes, Aug 2, 2014
STARTED MY CAR FRIDAY MORNING AUGUST 1, 2014 AND THOSE 2 LIGHTS CAME ON AND HAVEN'T WENT OUT, CALLED A DODGE DEALER AND WAS TOLD IT WAS NOT A RECALL PROBLEM BUT I READ ON HERE THAT IT IS. *TR
Electrical system, Aug 2, 2014
WAS DRIVING AND CAR JUST DIED IN THE MIDDLE OF THE ROAD TRY JUMP PUT A NEW BATTERY AND DIED AGAIN DO TO THE ALTERNATOR. *TR
Vehicle speed control, Electronic stability control (ESC), Engine, Jul 30, 2014
AC, SPEEDOMETER, RADIO, ALL STOPPED WORKING. ICONS ON THE DASHBOARD KEPT FLASHING OUT OF CONTROL. THE VEHICLE BECAME DIFFICULT TO STEER, WINDSHIELD WIPERS STARTED ON THEIR OWN, WINDOWS LOCKED. THEN CAR JUST STOPPED WORKING ALL TOGETHER WHILE I WAS DRIVING. I THOUGHT MAYBE IT WAS THE BATTERY SO I ATTEMPTED TO GET A JUMP. THE VEHICLE TURNED ON WHILE IT WAS BEING "JUMPED". AS SOON AS THE CABLES CAME OFF THE STRANGE BEHAVIOR STARTED AGAIN. *TR
Air bags, Jul 30, 2014
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE AIR BAG INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V118000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.
Electronic stability control (ESC), Service brakes, Engine, Jul 28, 2014, fire
LEAVING WORK I NOTICED MY RADIO SUDDENLY TURNED OFF, DISPLAY SHOWED POWER SAVER MODE. I CONTACTED MY HUSBAND BY CELL PHONE AND HE ADVISED ME TO STOP DRIVING IT BECAUSE THERE HAD BEEN REPORTS OF FIRES, CRASHES AND LOSS OF CONTROL. I WAS TURNING ON TO MY STREET AND I LOST CONTROL OF STEERING, BRAKES, AND ALL POWER IN THE CAR. I WAS COASTING TO PARK AND NOTICED THAT THERE WAS SMOKE COMING OUT FROM UNDER THE HOOD. MY HUSBAND CAME DOWN TO LOOK AT THE VEHICLE AND COULD NOT TURN VEHICLE ON AT ALL. NOW, I DRIVE OUR CAR TO AND FROM WORK, A 15 MINUTE TRIP 6 DAYS A WEEK. WE REGULARLY KEEP OUR VEHICLE SERVICED. THIS CAR IS COMING ON A 2 YEAR ANNIVERSAY AND I HAVE PAID FOR A NEW BATTERY, PARTS/LABOR AND DIAGNOSTIC TEST. DEALERSHIP SAYS THAT MY CAR IS SAFE TO DRIVE BUT THE ALTERNATOR IS MAKING A NOISE AND THAT IT CAN LAST FROM 6 MONTHS TO A YEAR OR DIE A WEEK FROM NOW. HOW DRAMATIC IS THAT? CHRYSLER GAVE ME A CASE # AND ADIVSED ME THAT THEY NEEDED TO KNOW WHAT WAS WRONG WITH IT BEFORE THEY OFFERED COST ASSISTANCE. THERE IS NO AMOUNT OF MONEY THAT EITHER COMPANY CAN GIVE ME TO REPLACE THE LOSS OF A LIFE IN MY FAMILY. PLEASE KEEP US SAFE AND FIX THESE DEFECTIVE VEHICLES OFF OF THE ROAD TO PREVENT EVEN MORE UNNECESSARY COLLISIONS. *JS
Electrical system, Jul 28, 2014
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE SENSOR HAD ILLUMINATED FOR THE TRACTION CONTROL AND BATTERY SAVER MODE INTERMITTENTLY. THE CONTACT EXPERIENCED THE VEHICLE SHUTTING OFF AND GOING INTO BATTERY SAFE MODE REPEATEDLY. THE CONTACT HAD TO RECHARGE THE BATTERY TO GET THE VEHICLE TO RESTART ON SEVERAL OCCASIONS. THE RADIO HAD SHUT OFF EACH TIME THE VEHICLE WENT INTO BATTERY SAFE MODE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE ALTERNATOR AND THE BATTERY. THE FAILURE RECURRED WITH THE BATTERY SAFE MODE SENSOR AND TRACTION CONTROL SENSOR ILLUMINATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS NOT CHARGING WHICH MAY INDICATE IT WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Engine, Jul 11, 2014
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 22,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Engine, Jul 9, 2014
I WAS DRIVING INTO A MARTIN'S GROCERY STORE PARKING LOT WHEN I NOTICED THE ENGINE HIGH TEMPERATURE LIGHT ILLUMINATED,I IMMEDIATELY PARKED VEHICLE AND TURNED THE ENGINE OFF.I THEN NOTICED STEAM ESCAPING FROM UNDERNEATH HOOD,I GOT OUT AND AWAY FROM THE CAR,AND I IMMEDIATELY CALLED CROSSROAD DODGE DEALERSHIP SRVUCE DEPARTMENT IN PRINCE GEORGE, VA.I TALKED WITH A MALE SERVICE TECHNICIAN ABOUT WHAT HAPPENED AND HE REPLIED",LET ENGINE COOL FOR 1 HOUR BEFORE DRIVING IT TO DEALERSHIP,I WAITED 1 HOUR AND THEN DROVE IT TO THE DEALERSHIP. *TR
Exterior lighting, Jul 4, 2014
ONE OF MY LOW BEAM HEADLIGHTS HAS BEEN OUT FOR TWO WEEKS. I SET UP A SERVICE APPOINTMENT WITH LOCAL DEALER OVER A MONTH AGO WHEN I INITIALLY RECEIVED THE RECALL NOTICE. I CALLED BACK AND ASKED THEM TO EXPEDITE MY APPOINTMENT, BUT WAS TOLD THEY ARE ONLY ALLOWED TO ORDER 1 REPAIR KIT PER WEEK SO IT WILL STILL BE A WHILE BEFORE THEY ARE ABLE TO GET TO MY CAR. I CALLED CHRYSLER AND WAS TOLD THEY CAN'T EXPEDITE ORDERS FOR PARTS INVOLVED IN RECALLS. THIS MAKES NO SENSE, IF THERE ARE SAFETY ISSUES THOSE PARTS SHOULD BE SENT OUT AS SOON AS POSSIBLE. *TR
Exterior lighting, Jul 3, 2014
MY HEADLIGHTS BURNED OUT OVER A MONTH AGO. I ASKED THE DEALER TO REPAIR BUT THEY SAID I WOULD HAVE TO PAY OUT OF POCKET. I REPAIRED THEM AT MY EXPENSE THEN RECEIVED A RECALL NOTICE FOR THE WIRING HARNESS TWO DAYS LATER. I AGAIN CONTACTED THE DEALER AND ASKED THEM TO REPAIR THE WIRING HARNESS SINCE IT WAS COVERED UNDER THE RECALL. I WAS TOLD THAT CHRYSLER HAS NOT MADE THE PARTS AND NO DEALERSHIP HAS THEM. MY NAME WAS PUT ON A CALLING LIST SO THAT I COULD GET THE NEXT AVAILABLE PART. IN THE MEAN TIME, I AM A SINGLE MOM AND I HAVE NO CHOICE BUT TO EITHER GET A RENTAL CAR OR DRIVE AT THE RISK OF MY OWN SAFETY RATHER THAN MISS WORK. I AGAIN CALLED THE DEALERSHIP BECAUSE IT HAS BEEN A MONTH AND I STILL HAVE NOT RECEIVED A CALL THAT THE PART WAS READY. I WAS TOLD THAT THE PART WAS STILL NOT READY AND THERE WAS NOTHING THEY COULD DO. I WAS REFERRED TO CHRYSLER'S "CUSTOMER SERVICE" WHERE I WAS TOLD TO FILE A COMPLAINT UNDER THE LEMON LAW THROUGH THE BOOKLET IN MY OWNERS MANUAL PACKET. THE BOOKLET HAD NO INFORMATION ON THE LEMON LAW FOR MY STATE BUT LISTED MOST OF THE OTHER STATES. I HAVE BEEN WITHOUT MY PASSENGER SIDE HEADLIGHT FOR OVER A MONTH NOW AND HAVE REPLACED THE LIGHT 3 TIMES, ONCE THROUGH THE DEALER BUT THEY BURN OUT WITHIN A SINGLE NIGHT. *TR
Electrical system, Electronic stability control (ESC), Jun 27, 2014
CAR WAS NOT IN MOTION, WENT TO TURN IT ON AND SPEAKERS FAIL TO COME ON AND HAVE NOT BEEN WORKING SINCE. DISPLAY IS FUNCTIONAL, ALL BUTTONS AND CONTROLS ARE ALSO FUNCTIONALS BUT NO SOUND PLAYS FROM SPEAKERS. *TR
Power train, Electrical system, Engine, Jun 24, 2014
FIRST,I RECEIVED WARNING FOR "BATTERY SAVER MODE" ON DASHBOARD. LATER IN THE DAY, I TOOK CAR TO DEALERSHIP FOR A SERVICE VISIT AND THE CAR SHUT DOWN RIGHT THERE. ALL LIGHTS WENT CRAZY AND CAR PUT ITSELF IN NEUTRAL VERY VIOLENTLY. I AM AFRAID OF THIS CAR AND WHAT IT MAY DO IF THIS WERE TO HAPPEN AT A HIGHER SPEED. ONCE THE CAR TOOK OVER CONTROL, I COULD NOT SHUT IT OFF, PUT IT IN GEAR, OR ANYTHING ELSE FOR THAT MATTER. DEALER SAYS ITS SIMPLY A BAD BATTERY AND I AM VERY LEERY OF THE DEALER'S DIAGNOSIS AT THIS POINT. *TR
Electrical system, Traction control system, Engine, Jun 22, 2014, fire
I WAS DRIVING DOWN THE ROAD AT 15MPH AND THE TPMS LIGHT AND TRACTION LIGHT FLASHED ON THE DASH AND THAN I STARTED SMELLING SMOKE AND HEARING A LOUD HIGH PITCHED NOISE, CAR STOPPED IN MIDDLE OF ROAD CREATING A HAZARD, I GOT OUT QUICKLY AND POPPED THE HOOD AND SMOKE FLEW OUT OF THE ALTERNATOR AREA. TOOK CAR IN AND DODGE IS TRYING TO CHARGE 790.00 TO FIX THIS VERY COMMON ISSUE ON THE 3.6 2012 DODGE CHARGER SE. *TR
Parking brake, Electrical system, Jun 10, 2014
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE TECHNICIAN STATED THAT THE ACTUATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,087.
Power train, Jun 3, 2014, crash
PARKED AUTO ON GRAVEL PARKING LOT. THE DRIVE SELECT DID GO INTO THE PARK POSITION UPON SHUT-DOWN AND THE ENGINE DID NOT TURN OFF WHEN THE IGNITION BUTTON WAS DEPRESSED. NO ENGINE SOUND APPARENT DUE LOW RPM AND GOOD SOUND SUPPRESSION MATERIAL. EXCITED THE VEHICLE AND LOCKED CAR DOOR.THE CAR DID NOT MOVE AS I LEFT THE AREA.SUBSEQUENT TO MY DEPARTURE,THE TORQUE BUILT UP ENOUGH TO PROPEL THE CAR ACROSS THE PARKING LOT AND INTO A TREE IN FRONT OF A PRIVATE RESIDENT ADJACENT TO THE FAIR GROUNDS. *TR
Visibility, May 30, 2014
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THERE WAS A LOAD ABNORMAL NOISE FROM THE TOP OF THE VEHICLE. THE CONTACT NOTICED THAT THE SUNROOF HAD EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 3,300.
Air bags, May 27, 2014
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE PERSISTED FOR OVER ONE WEEK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Power train, Electrical system, Engine, May 21, 2014
WHILE DRIVING 35 MPH, I SMELLED SOMETHING BURNING. MY BATTERY LIGHT CAME ON AND THE CAR SHUT DOWN. I HAD IT TOWED TO THE CLOSEST DODGE DEALER. THE DEALERSHIP HAS REPORTED THAT MY ALTERNATOR, SERP BELT & TENSIONER NEED TO BE REPLACED AT A COST OF $876!!!!! WITH ALL THE OTHER COMPLAINTS THAT ARE VERY SIMILAR TO MINE, I FEEL A RECALL IS IN ORDER!!!....UPDATED 07/23/14 *BF
Steering, Power train, Electrical system, Electronic stability control (ESC), May 17, 2014
WE WERE DRIVING AND THE ABS AND SKID LIGHTS ILLUMINATED ON THE DASH, ALL THE FUNCTION LIGHTS ILLUMINATED THE STEERING COLUMN LOCKED AND THE CAR JUST HALTED AND STALLED. EVERYTHING WAS DEAD, UNABLE TO START AND THE WIPERS WERE GOING. THE WIPERS WERE NEVER TURNED ON BUT KEPT RUNNING DESPITE THE CAR BEING "DEAD" WIPERS IN OFF POSITION . TOWED HOME AND THEN TO DEALERSHIP (DEALERSHIP HAS NO OFF HOUR GATE ACCESS) TOLD (2) DAYS LATER THE BATTERY WAS DEAD ON A 2 YR OLD VEHICLE, THEN I RECEIVED A SECOND CALL STATING THE ALTERNATOR WAS THE CULPRIT. THE ALTERNATOR NEEDS REPLACEMENT, AND NO ONE CAN EXPLAIN THE RHYME OR REASON WHY IT NEEDS TO BE REPLACED ON A 2YR OLD VEHICLE. THE VEHICLE ALSO HAS AUTOMATIC PUSH START AND WILL NOT WORK SOMETIMES UNLESS THE REMOTELESS KEY IS PRESSED TO START THE VEHICLE ON THE START-BUTTON (INSTEAD OF PRESSING WITH FINGER, USE THE REMOTE LESS ENTRY- I WAS TOLD THIS RESETS THE READING- HAVING TO DO THIS ONCE/TWICE A MONTH). *JS