2012 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 648 owner complaints filed for this model year. This is the 3rd highest complaint count among 20 Charger model years with reports.
Of the 2012 reports, 20 involved a crash and 49 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Exterior lighting, headlightsMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.
Loss of headlights reduces the driver's visibility, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.
Campaign 14V101000 on NHTSA.gov
Air bagsApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Chrysler 300, Dodge Challenger, and Dodge Charger vehicles manufactured April 11, 2011, through December 14, 2011. The affected vehicles may have improperly sized terminal crimps on the seat side-airbag wiring harness which may cause the seat side-airbags to malfunction and illuminate the airbag warning light.
In the event of a crash necessitating airbag deployment the airbags may not operate as designed, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace both driver and passenger seat airbag wiring harnesses, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N07.
Campaign 13V118000 on NHTSA.gov
Service brakes, air, antilock, control unit/moduleMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 300 AND DODGE CHARGER VEHICLES. THESE VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL RELOCATE THE ABS/ESC SYSTEM FUSE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 18, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V197000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleFeb 7, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 and 2012 DODGE CHARGER POLICE VEHICLES. THE LOW BEAM HEADLAMPS OF SOME VEHICLES COULD FAIL DUE TO AN OVERHEATED BULB HARNESS CONNECTOR. OTHER VEHICLES MAY LOSE ABS/ESC SYSTEM FUNCTION DUE TO AN OVERHEATED POWER DISTRIBUTION CENTER.
THIS COULD LEAD TO LOSS OF VISIBILITY AND/OR BRAKING ABILITY, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE HEADLAMP JUMPER HARNESSES AND RELOCATE THE ABS/ESC SYSTEM FUSE WITHIN THE POWER DISTRIBUTION CENTER, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V042000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsJan 6, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE CHARGER SRT8 AND THE CHRYSLER 300 SRT8 VEHICLES MANUFACTURED FROM MAY 2, 2011, THROUGH NOVEMBER 17, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). AS BUILT, THE TPMS DOES NOT WARN THE DRIVER WHEN A TIRE IS 25 PERCENT BELOW THE RECOMMENDED PRESSURE. THE RECALLED VEHICLES NOTIFY THE CUSTOMERS WHEN THE TIRE PRESSURE REACHES 22 PSI RATHER THAN THE REQUIRED 24 PSI.
UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPROGRAM THE VEHICLES TPMS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V004000 on NHTSA.gov
Engine and engine coolingSep 29, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.
CONNECTING ROD FAILURE MAY LEAD TO ENGINE SEIZURE WHICH MAY INCREASE THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE ENGINE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V487000 on NHTSA.gov
Representative owner complaints
648 reports, newest first.
Electrical system, Nov 14, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RANCHO CHRYSLER JEEP DODGE IN SAN DIEGO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Seat belts, Structure, Engine, Nov 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AT TIMES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE WAS SLOW TO ACCELERATE. THE VEHICLE HAD TO BE TOWED MORE THAN ONCE AND WAS INSPECTED AS WELL AS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC ALSO PROVIDED REPAIRS AS THE FAILURES PROGRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM), 16V352000 (AIR BAGS), 15V467000 (AIR BAGS, SEAT BELTS), AND 16V043000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 132,000. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Engine, Nov 8, 2017, fire
TAKATA RECALL SENT A NOTICE ABOUT THE ALTERNATOR. IT WAS ON THE SECOND CARFAX I RECEIVED BUT NOT FROM THE ORIGINAL DEALER I GOT THE CAR. THEY NEVER REPLACED THE ALTERNATOR. SO I BOUGHT THE CAR WENT TO THE BANK AND I THOUGHT MY CAR WAS GOING TO BURN TO THE GROUND NOTHING BUT HEAVY SMOKE POURED FROM UNDER THE CAR AND UNDER THE HOOD. MY CAR WAS SITTING IN THE BANK OF AMERICA PARKING LOT.. NEEDLESS TO SAY I HAD TO REPLACE THE ALTERNATOR BECAUSE THE DEALSHIP GAVE ME A BOGUS CARFAX TO BEGIN WITH.
Electrical system, Nov 8, 2017, fire
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 45 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, AND THE TRACTION CONTROL AND BATTERY SAVER MODE WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE CONTACT NOTICED AN ABNORMAL SMOKE ODOR UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS PREVIOUSLY DIAGNOSED AT OXENDALE CHRYSLER DODGE JEEP (920 E STATE ROUTE 89A, COTTONWOOD, AZ 86326, (928) 634-3656) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 32787206. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Air bags, Nov 5, 2017
LIGHT ON DASH HAS COME ON TOOK IT TO THE DEALERSHIP THEY RAN A CHECK AND TOLD ME THAT MY AIRBAG WAS BAD
Electrical system, Oct 28, 2017
MY LIGHTS ON PASENGER SIDE GO OUT AFTER A FEW MINUTES OF DRIVING
Air bags, Oct 24, 2017
TAKATA RECALL, I RECENTLY HAD MY PASSENGER AIRBAGS RECALLED AND FIXED THE AIR BAG LIGHT IS STILL COMING ON RANDOMLY. I BELIEVE IT IS THE DRIVER AIRBAGS OR OTHER AIRBAGS. THE LIGHT COMES ON THEN SHUTS OFF CONTINUOUSLY WHILE I'M DRIVING.
Electrical system, Sep 27, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. WHILE ATTEMPTING TO START THE VEHICLE, ALL OF THE WARNING INDICATORS FLICKERED ON AND OFF AND THE WINDSHIELD WIPERS MALFUNCTIONED. THE CONTACT NOTICED SMOKE COMING FROM THE HOOD AND NOTICED THAT THE ORIGIN WAS THE ALTERNATOR. THERE WAS NO FIRE. THE VEHICLE WAS TAKEN TO BOB HOWARD CHRYSLER JEEP DODGE RAM (13250 BROADWAY EXT, OKLAHOMA CITY, OK 73114 (405) 749-1111) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WOULD BE A FEE FOR THE REPAIRS FOR WHICH THE CONTACT MAY OR MAY NOT BE REIMBURSED. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,211.
Electrical system, Electronic stability control (ESC), Sep 18, 2017, fire
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 65 MPH, THE WINDSHIELD WIPERS ACTIVATED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AS IT STALLED. AN EYEWITNESS PULLED OVER AND OBSERVED SMOKE COMING FROM THE HOOD OF THE CONTACT'S VEHICLE. THE CONTACT DECIDED TO DISCONNECT THE BATTERY DUE TO SMOKE FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ATLANTIC CHRYSLER JEEP DODGE RAM, 130 SUNRISE HWY, WEST ISLIP, NY 11795) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED. THE REMEDY PART FOR THE RECALL WAS UNAVAILABLE. THE DEALER OFFERED ANOTHER ALTERNATOR AND WAS INFORMED THAT THE FAILURE COULD RECUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 32419564. THE CASE WAS ESCALATED IT AND THE CONTACT WAS INFORMED THAT THEY WOULD HAVE A MANAGER RETURN THE CALL. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 11/12/17/*BF UPDATED 12/13/2017 *LN UPDATED 7/17/18*JB *TR
Steering, Power train, Electrical system, Sep 14, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING, WHILE DRIVING AT APPROXIMATELY 35 MPH. IN ADDITION, THE SPEEDOMETER FAILED TO PROVIDE THE ACCURATE READINGS AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT COASTED INTO A SERVICED STATION WHILE THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE FAILED TO TURN OFF AND THE GEAR SHIFT FAILED TO COME OUT OF DRIVE. THE CONTACT USED THE PARK BRAKE AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO HALEY CHRYSLER DODGE DEALER, LOCATED ON 5400 S LABURNUM AVE, RICHMOND VA 23231, PHONE NUMBER: (804) 663-5337, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NEEDED FOR THE REPAIR NOT BEING AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V240000 (POWER TRAIN) AND 17V435000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE REPAIRED AT HIS EXPENSE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. PART DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Power train, Electrical system, Sep 11, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE DID NOT RESTART DURING THE FIRST ATTEMPT. THE CONTACT ALLOWED THE VEHICLE TO SIT FOR AWHILE AND THEN IT RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE DEALER (NORTH POINT CHRYSLER JEEP DODGE RAM FIAT, 7726 NORTH POINT BLVD, WINSTON-SALEM, NC 27106) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE CONTACT DID NOT SCHEDULE AN APPOINTMENT DUE TO THE DIAGNOSTIC FEE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHUT OFF. THE CONTACT HAD TO REMOVE THE BATTERY IN ORDER TO SHUT OFF THE VEHICLE. ALSO, THE GEAR SHIFTER FAILED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Steering, Electrical system, Service brakes, Sep 7, 2017
I BOUGHT MY DODGE CHARGER IN 2 YEARS AGO FOR A RECALL ON THE ALTERNATOR P60. MY CAR HAS BEEN GIVING ME PROBLEMS WOW. LITTLE THINGS HERE AND THERE. THEN A FEW MONTHS AGO THE CAR SHUT OFF WHILE I WAS DRIVING AND AFTER A FEW MINUTES AND TURNED ITSELF BACK ON. WHICH IS PART OF THE RECALL FOR THE P60. IT'S BEEN SITTING IN MY DRIVEWAY FOR A FEW MONTHS NOW BUT I FINALLY CALLED DODGE BECAUSE A FRIEND OF MINE TOLD ME THAT ALTERNATOR IN MY CAR IS A P60 SO MAYBE THEY FORGOT TO DO THE RECALL THEY BROUGHT THE CAR IN AND THERE WAS A MIX-UP. SO I WENT OVER THE DODGE AND I GOT PAPERWORK FOR THE DAY AND THEY SHOW THAT THEY SWAPPED MY ALTERNATOR OUT WITH A P 60. SO WHY WOULD THEY SWAP MY ALTERNATOR OUT WITH A DEFECTIVE ONE? BUT THEY WON'T DO ANYTHING ABOUT IT THEY TOLD ME THAT'S NOT THE RECALLED ONE BUT IT IS I HAVE A P602AA ALTERNATOR IN MY CAR. MY ABS BRAKES WEREN'T WORKING WHEN THE POWER WENT OUT AND A BUNCH OF STUFF THAT IT SAID HAPPENS IF YOU DON'T CHANGE THAT ALTERNATOR. I THINK THERE WAS A MIX-UP SOMEWHERE A FRIEND OF MINE WORKS FOR DODGE AND HE TOLD ME THAT'S A RECALLED ALTERNATOR. MAYBE HE SAID THERE WAS A MIX-UP ON THE SHELF AND SOMEBODY GRABBED THE WRONG ALTERNATOR BUT THEY WON'T DO ANYTHING ABOUT IT HE SAYS MISTAKES LIKE THAT HAPPEN BUT THEY WON'T DO ANYTHING ABOUT THEY WANT ME TO BRING THE CAR IN AND CHARGE ME $300 TO LOOK AT IT
Steering, Electrical system, Aug 24, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOST POWER AND FAILED TO RESTART WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (CHRYSLER, JEEP DODGE, 9207 ADAMO DRIVE EAST, TAMPA, FLORIDA, 813-620-4300) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (STEERING). VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Electrical system, Aug 23, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST POWER STEERING ABILITY AND THE BATTERY SAVE MODE MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO MANEUVER INTO A PARKING LOT AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE 180 AMPS ALTERNATOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE 180 AMPS ALTERNATOR WAS NOT UNDER A RECALL, ONLY THE 160 AMPS. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,918.
Electrical system, Aug 23, 2017
RECALL T36 NEEDS TO BE EXPANDED TO INCLUDE THE 3.6L ENGINE WITH THE 160A ALTERNATOR, AS MY 2012 DODGE CHARGER WITH THESE COMPONENTS JUST HAD THE EXACT FAILURE DESCRIBED IN THIS RECALL, BUT FCA IS SAYING THAT THE RECALL DOESN'T INCLUDE MY VEHICLE. AS OF NOW, THE 5.7L ENGINE WITH THE 160A ALTERNATOR AND THE 3.6L ENGINE WITH THE 180A ALTERNATOR ARE INCLUDED, BUT NOT THE 3.6L ENGINE WITH THE 160A ALTERNATOR. THE BATTERY FAILURE WARNING LIGHT CAME ON IN THE MORNING ON MY WAY TO WORK. I USED THE REMOTE START WHEN I WAS GOING TO LEAVE WORK AND THE CAR DIED AFTER ABOUT TWO MINUTES, BEFORE I COULD EVEN GET IN THE CAR. WHITE SMOKE CAME FROM UNDER THE HOOD AND, UPON CLOSER INSPECTION, WAS EMANATING FROM NEAR THE ALTERNATOR ON THE PASSENGER SIDE OF THE CAR. THERE WAS ALSO MORE HEAT THAN TWO MINUTES OF IDLING WOULD ACCOUNT FOR AS WELL AS THE SMELL OF HOT PLASTIC OR SOMETHING SIMILAR. THERE WAS NO POWER TO ANY PART OF THE VEHICLE AT ALL. I TOOK THE BATTERY TO AUTOZONE AND THEY SAID IT TESTED AS A GOOD BATTERY. I HAD IT TOWED TO HENRY BROWN DODGE IN CASA GRANDE, ARIZONA AND THEY CONFIRMED IT WAS THE ALTERNATOR THAT FAILED.
Electrical system, Aug 22, 2017
WHILE DRIVING THE CAR THE RADIO SHUT OFF, ALL OF THE LIGHTS ON THE DASH CAME ON, THERE WAS A WHINING NOISE FROM UNDER THE HOOD AND IT SMELLED LIKE BURNING RUBBER. THE CAR WAS THEN PARKED AND WHEN THE HOOD WAS OPENED THE ALTERNATOR WAS SMOKING AND THERE WAS RESIDUE AROUND THE AREA WHERE THE BELT IS ON THE ALTERNATOR. THIS HAPPENED 3 TIMES IN 12 HOURS, ALL DRIVING ON CITY STREETS
Electrical system, Aug 19, 2017
MY VEHICLE'S ELECTRICAL SYSTEM WILL NOT CHARGE CORRECTLY AND HAS LEAD TO ELECTRICAL SYSTEMS SHUTTING DOWN WHILE DRIVING. I WAS DRIVING IN 90+ DEGREE HEAT ALONG A CITY STREET WITH THE AC RUNNING FULL BLAST AND THE RADIO GOING, JUST MINUTES AFTER HAVING LEFT MY HOUSE, WHEN SUDDENLY THE RADIO STOPPED WORKING AND WOULD NOT TURN BACK ON. MOMENTS LATER, THE AC SYSTEM STARTED BLOWING HOT AIR AND A RED BATTERY VOLTAGE LIGHT APPEARED IN THE EVIC WITH A *DING* NOISE. SHORTLY THEREAFTER ALL ELECTRICAL SYSTEMS CEASED AND THE ENGINE DIED, WITH THE TRANSMISSION GRINDING TO A HALT. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE I HAD THE ELECTRICAL SYSTEMS INCLUDING THE ALTERNATOR INSPECTED. THE ALTERNATOR PASSED INSPECTION JUST SLIGHTLY UNDER THE RECOMMENDED 14 VOLTS, SO I OPTED NOT TO REPLACE IT BUT DID HAVE TO PURCHASE A NEW BATTERY. THIS WAS APPROXIMATELY ONE MONTH AGO. FAST FORWARD TO TODAY, AND WHILE DRIVING HOME THE RADIO TURNED ITSELF OFF AND A LOW BATTERY VOLTAGE INDICATOR APPEARED IN THE EVIC. AFTER SEARCHING THE WEB, I SEE THERE IS A KNOWN FLAW WITH CHRYSLER ALTERNATORS RELATING TO RECALL NOTICE "T3607112017" - FOUND HERE: HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2017/RCMN-17V435-1556.PDF I'M QUITE A BIT PEEVED - AS I SIT HERE UNABLE TO USE MY VEHICLE, CHRYSLER SEEMS TO BE DRAGGING ITS FEET WITH THIS PARTICULAR RECALL, SCHEDULED TO BE ANNOUNCED DURING THE 4TH QUARTER 2017. I'M AFRAID IF I WERE TO USE MY VEHICLE AGAIN, I WOULD EITHER BECOME STRANDED ONCE MORE, OR WORSE - THERE HAVE BEEN REPORTS OF ELECTRICAL FIRES ORIGINATING IN THE ALTERNATOR WITH THIS PARTICULAR MODEL VEHICLE. ALAS, I'VE SEARCHED FOR THE INVOICE FROM THE REPAIR SHOP I USED BUT HAVE BEEN UNABLE TO FIND IT. PERHAPS I CAN CALL AND SEE IF THEY HAVE A COPY AVAILABLE IN THEIR RECORDS.
Electrical system, Aug 17, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 30 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN ADVANCE AUTO STORE WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS IN THE PROCESS OF FAILING. WHILE DRIVING, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TAKEN TO BERGLUND CHRYSLER JEEP DODGE RAM (2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WHERE IT WAS CONFIRMED THAT THE ALTERNATOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Electrical system, Structure, Aug 15, 2017
ENGINE LIGHT HAS COME ON SEVERAL TIMES, LAST TIME ENGINE LIGHT CAME ON CAR STOPPED IN MIDDLE OF DRIVING ON HIGHWAY. DRIVER'S SIDE DOOR HAS BEEN REPLACED TWICE AND HAS FAILED TO WORK FOR A THIRD TIME; DOOR HAS OPENED WHILE DRIVING AND WOULD NOT CLOSE UNTIL SEVERAL TIMES CLOSING IT WOULD IT FINALLY ENGAGE AND CLOSE.
Steering, Service brakes, Engine, Aug 10, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 35 MPH, THE STEERING BECAME UNSTABLE AND THE ABS, BRAKE, ENGINE, AND ESC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO EFIRD CHRYSLER JEEP DODGE (LOCATED AT 1711 W LUCAS ST FLORENCE, SC 29501) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL AND POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 95,340...UPDATED10/04/17 *BF THE CONSUMER STATED THE VEHICLE WOULD OVER HEAT, SMOKED, AND THE AIR BLOWS EXTREMEMLY WARM. WATER POURS FROM UNDER THE VEHICLE. UPDATED 10/17/2017*JS
Electrical system, Aug 10, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPERS ACTIVATED AUTOMATICALLY, AND THE ABS, BRAKE, SERVICE TRACTION, AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. ALSO, THE ENGINE STALLED, THE GEAR AUTOMATICALLY SHIFTED INTO PARK, AND THE VEHICLE STOPPED. THE CONTACT PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE NEARBY DEALER (SUN AUTO SERVICE LOCATED AT 9530 W TROPICANA AVE, LAS VEGAS, NV 89147) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT NOTHING COULD BE DONE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Electrical system, Aug 10, 2017
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHEN THE PUSH START FEATURE WAS PRESSED, THE VEHICLE WOULD NOT DE-POWER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (JACKSONVILLE DODGE CHRYSLER JEEP DODGE RAM, LOCATED AT 11101 NURSERY FIELDS DRIVE, JACKSONVILLE, FLORIDA), BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT PROVIDED.
Electrical system, Aug 8, 2017
PARKED CAR IN GARAGE AND CLOSED GARAGE DOOR. WENT BACK LATER AND SMELLED A ELECTRICAL SMELL. WENT THRU EVERYTHING IN GARAGE AND COULD NOT FIND SOURCE. NEXT MORNING WIFE WENT TO START CAR AND NOTHING. SON CHECKED UNDER HOOD AND KNEW OUR SMELL CAME FROM CAR. HAD CAR TOWED IN TO DEALERSHIP TO FIND PROBLEM. PROBLEM WAS ALTERNATOR AND BATTERY. SAME PROBLEM AS RECALL T36 BUT OUR CAR IS NOT UNDER THIS RECALL. SAME MAKE, YEAR AND PROBLEM SO WHY IS OUR CAR ANY DIFFERENT? WE COULD HAVE HAD A FIRE IN OUR NEW 3 WEEK OLD GARAGE/HOUSE. PLEASE INCLUDE THIS LIKE OTHERS ARE EXPERIENCING IN THIS RECALL. NOW I AM STUCK WITH A $950 BILL!
Power train, Electrical system, Other or unspecified, Aug 7, 2017
VEHICLE ELECTRONICS STARTED TO SHUT OFF WHILE DRIVING AND WOULD NOT ACCELERATE CAR THEN TURNED OFF AND SHIFTED TO PARK ON ITS OWN IN THE MIDDLE OF THE STREET. CAR WOULD NOT TURN ON WITH OUT A JUMP START WHEN DISCONNECTED WOULD NOT SHIFT AND WOULD NOT IDLE RIGHT BEFORE SHUTTING OFF
Electrical system, Aug 4, 2017, fire
TL* THE CONTACT OWNS A 2012 DODGE CHARGER. WHILE DRIVING 32 MPH, THE INSTRUMENT PANEL WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ATTEMPTED TO PLACE IT INTO THE PARK POSITION, BUT IT FAILED AND STALLED. IN ADDITION, THE PASSENGER NOTICED AN ABNORMAL BURNING ODOR. THE VEHICLE WAS NOT ABLE TO RESTART. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER. THE DEALER (FERRARIO CHRYSLER-DODGE-JEEP, 2463 CORNING RD, ELMIRA, NY, 14903) STATED THAT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE UNTIL TWO WEEKS LATER. THE CONTACT WAS IN THE PROCESS OF SEARCHING FOR ANOTHER DODGE DEALER TO DIAGNOSE THE VEHICLE SOONER. THE CONTACT RESEARCHED ONLINE AND FOUND THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,500.