2014 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 343 owner complaints filed for this model year. This is the 7th highest complaint count among 20 Charger model years with reports.
Of the 2014 reports, 41 involved a crash and 8 involved a fire. 27 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Jul 12, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
Campaign 18E053000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, axle assembly, axle shaftFeb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
A loss of motive power can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Campaign 17V097000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Representative owner complaints: power train
60 reports, newest first. Show all
Power train, Electrical system, Other or unspecified, Nov 26, 2015
WHILE DRIVING I-405N AT APPROX 63MPH, MY CEL & TC LAMP ILLUMINATED AND CAR STALLED OUT LEAVING ME WITH NO STEERING FUNCTIONS, THEN SUDDENLY IT TURNED BACK ON AND RED-LINED FOR ALMOST 20SECS STRAIGHT LEAVING ME AT WOT SPEEDING STRAIGHT TOWARDS THE VEHICLE IN FRONT OF ME. THE DASH FLASHED SOMETHING IN THE INSTRUMENT CLUSTER RIGHT BEFORE IT SHUTS OFF BUT TOO QUICKLY FOR ME TO BE ABLE TO READ IT, THE WHITE BOX THAT HIGHLIGHTS THE SELECTED GEAR TURNS ORANGE AND HIGHLIGHTS ALL GEARS, THEN TACHOMETER AND SPEEDOMETER FALL TO ZERO. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I WAS ABLE TO RECORD THE THE DASH DISPLAY ON MY PHONE WHEN IT WAS OCCURRING BACK -TO-BACK. I PULLED FAULT CODES(U0101,U1110,U1120,U11BC,U0121,U0100,U212). I TOOK THE CAR TO DEALERSHIP 2 WEEKS PREVIOUSLY, THEY JUST RESET MY CEL LAMP AND SAID BRING IT BACK IF IT HAPPENS AGAIN. THIS IS DANGEROUS AND NEEDS TO BE TAKEN CARE OF BEFORE IT CAUSES SERIOUS INJURY OR DEATH! I BELIEVE THE PROBLEM IS WITH THE ECM AND TCM PROGRAMMING, OR THE MODULES THEMSELVES. INCLUDED IS SCREENSHOT FROM THE VIDEO I RECORDED AS IT STALLED ON THE FWY FOR THE 3RD TIME IN 10 MINUTESS.
Power train, Electrical system, Service brakes, Oct 1, 2015, crash
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY SHUT OFF AND THE DRIVER WAS UNABLE TO STEER OR STOP THE VEHICLE BEFORE CRASHING INTO A TRACTOR TRAILER AND A GUARDRAIL. THE DRIVER SUSTAINED AN INJURED BACK DURING THE INCIDENT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. PRIOR TO THE INCIDENT, THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND THE VEHICLE WAS SERVICED BY THE DEALER WHO REPLACED THE ABS SENSOR, ABS MODULE, TRANSMISSION MODULE, AND THE MAIN COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 26,000.
Engine and engine cooling, Power train, Equipment, Dec 21, 2014
I HAVE A 2014 DODGE CHARGER SXT WITH THE 3.6 V6 ENGINE AND THE NEW 8 SPEED TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING PROPERLY; WHEN IT IS COLD, THE ENGINE WILL REV-UP BETWEEN SHIFTS, AND IT HAS SEVERE DOWNSHIFTS. WHEN THE TEMPERATURE,(AMBIENT AND VEHICLE), IS NORMAL THE UP-SHIFT PROBLEM GOES AWAY BUT THE DOWNSHIFTING PROBLEM STILL REMAINS,(AT TIMES)! I HAVE TAKEN IT BACK FOR REPAIRS 3 TIMES ,(FOR THIS PROBLEM), AND NOTHING HAS HELPED. THIS IS A VERY NICE VEHICLE AND I WANT TO BE ABLE TO KEEP IT AND ENJOY IT , BUT THIS PROBLEM IS SURE RUINING AN OTHERWISE NICE VEHICLE. I HAVE BEEN TOLD THAT THIS TRANSMISSION HAS BEEN VERY TROUBLESOME SINCE IT`S INTRODUCTION AND I AM WONDERING IF A RECALL IS PENDING?? IF NOT, IT SHOULD BE!!!!!!! THE LAST TIME I LET THE VEHICLE WITH MY DEALER , THEY SAID THAT THEY "COULDN'T DUPLICATE THE PROBLEM", EVEN THOUGH THE TECHNICIAN THAT ALWAYS WORKS ON MY VEHICLES, ADMITS THAT HE HEARD AND FELT THE PROBLEMS THAT I DESCRIBE. I MADE A COMPLAINT TO CHRYSLER AND THEY BASICALLY TOLD ME TO GET LOST ! THEY SAID THAT THE SERVICE MANAGER, (AT THE DEALERSHIP), SAID THAT THERE IS NOTHING WRONG WITH MY VEHICLE, THAT IS THE WAY THIS TRANSMISSION IS SUPPOSED TO OPERATE !!!!!!! UNBELIEVABLE !!!!! *TR
Engine and engine cooling, Power train, Equipment, Dec 21, 2014
I HAVE A 2014 DODGE CHARGER SXT WITH THE 3.6 V6 ENGINE AND THE NEW 8 SPEED TRANSMISSION. THE TRANSMISSION IS NOT SHIFTING PROPERLY; WHEN IT IS COLD, THE ENGINE WILL REV-UP BETWEEN SHIFTS, AND IT HAS SEVERE DOWNSHIFTS. WHEN THE TEMPERATURE,(AMBIENT AND VEHICLE), IS NORMAL THE UP-SHIFT PROBLEM GOES AWAY BUT THE DOWNSHIFTING PROBLEM STILL REMAINS,(AT TIMES)! I HAVE TAKEN IT BACK FOR REPAIRS 3 TIMES ,(FOR THIS PROBLEM), AND NOTHING HAS HELPED. THIS IS A VERY NICE VEHICLE AND I WANT TO BE ABLE TO KEEP IT AND ENJOY IT , BUT THIS PROBLEM IS SURE RUINING AN OTHERWISE NICE VEHICLE. I HAVE BEEN TOLD THAT THIS TRANSMISSION HAS BEEN VERY TROUBLESOME SINCE IT`S INTRODUCTION AND I AM WONDERING IF A RECALL IS PENDING?? IF NOT, IT SHOULD BE!!!!!!! THE LAST TIME I LET THE VEHICLE WITH MY DEALER , THEY SAID THAT THEY "COULDN'T DUPLICATE THE PROBLEM", EVEN THOUGH THE TECHNICIAN THAT ALWAYS WORKS ON MY VEHICLES, ADMITS THAT HE HEARD AND FELT THE PROBLEMS THAT I DESCRIBE. I MADE A COMPLAINT TO CHRYSLER AND THEY BASICALLY TOLD ME TO GET LOST ! THEY SAID THAT THE SERVICE MANAGER, (AT THE DEALERSHIP), SAID THAT THERE IS NOTHING WRONG WITH MY VEHICLE, THAT IS THE WAY THIS TRANSMISSION IS SUPPOSED TO OPERATE !!!!!!! UNBELIEVABLE !!!!! *TR
Power train, Engine, Nov 27, 2014
THE VEHICLE'S ENGINE WAS COLD AND IT HAD BEEN SITTING IN A PARKING LOT FOR FOUR DAYS. I WAS ATTEMPTING TO MERGE INTO TRAFFIC FROM A TOLL BOOTH. THE VEHICLE WOULD NOT ACCELERATE PAST APPROXIMATELY 10 MPH AND IT LOST SPEED BUT THE RPMS WERE INCREASING. THIS WENT ON FOR APPROXIMATELY FIVE SECONDS AND THEN THE CHECK ENGINE LIGHT CAME ON AND I WAS ABLE TO ACCELERATE INTO TRAFFIC. I DROVE FOR APPROXIMATELY 30 MILES AT 70 MPH (AFTER CALLING A SERVICING DEALER WHO TOLD ME I WOULD BE OKAY DRIVING THE CAR UNLESS THE CHECK ENGINE LIGHT STARTED TO FLASH) THEN STOPPED FOR A TRAFFIC LIGHT. AT THE NEXT TWO TRAFFIC LIGHTS THE VEHICLE WOULD NOT ACCELERATE WITH CARS BACKED UP BEHIND ME AND HONKING. THE MPH WERE AT 15 BUT THE RPMS WERE AT 2200. THIS WENT ON FOR ABOUT FIVE SECONDS AT EACH LIGHT THEN HAPPENED AGAIN AS I TRIED TO MERGE ONTO ANOTHER HIGHWAY THAT WAS UNDER CONSTRUCTION WITH CONCRETE BARRIERS ON BOTH SIDES AND HAD NO WHERE FOR ME TO WAIT FOR ACCELERATION. THE SERVICING DEALER SAID THEY COULDN'T GET MY CAR IN FOR 4 DAYS. TWO DAYS LATER THE CHECK ENGINE LIGHT WENT OFF. THE NEXT DAY THE SERVICING DEALER SAID THEY COULD NOT DIAGNOSE THE PROBLEM WITHOUT THE CHECK ENGINE LIGHT ON. THEY DROVE IT FOR THREE DAYS AND THEN GAVE IT BACK TO ME UNDIAGNOSED. THE NEXT DAY THEY SAID BRING IT BACK IN BECAUSE DODGE ENGINEERS READ THE COMPUTER CODE AND TOLD THEM TO REPLACE THE TRANSMISSION. THE SERVICING DEALER DISCOVERED METAL SHAVINGS IN THE PAN WHILE REPLACING THE TRANSMISSION. THE SERVICING DEALER DID NOT KNOW WHAT CAUSED METAL SHAVINGS IN THE PAN BUT ONE OF THEIR EMPLOYEES TOLD ME ON THE SIDE THEY SEE THE PROBLEM A LOT AND DRIVERS WILL CALL BECAUSE THEY HEAR A LOUD BOOM FROM THE CAR .I AM A WEEK OUT WITH THE NEW TRANSMISSION AND STILL NOTICE IT DOES NOT UPSHIFT SMOOTHLY WHEN THE ENGINE IS COLD. NEITHER THE SERVICING DEALER OR THE SELLING DEALER WILL HELP ME WITH AN EXTENDED WARRANTY. *TR
Power train, Sep 14, 2014
I WAS DRIVING A RENTED 2014 DODGE CHARGER ON A RURAL ROAD AND NEEDED TO TURN AROUND. I BEGAN A THREE POINT TURN AND WHEN I ATTEMPTED TO SHIFT THE TRANSMISSION IN TO REVERSE THE SHIFTER WOULD NOT GO IN TO THE REVERSE POSITION. AS A RESULT I WAS STUCK CROSSWISE ACROSS THE ROAD, IN DANGER OF BEING STRUCK BROADSIDE BY ANY ONCOMING TRAFFIC. FORTUNATELY THERE WASN'T ANY TRAFFIC. I CONTINUED TO ATTEMPT TO SHIFT IN TO REVERSE AND AFTER SEVERAL MORE ATTEMPTS I WAS FINALLY ABLE TO. THIS WAS JUST ONE OF SEVERAL TIMES DURING THE WEEK I RENTED THIS VEHICLE THAT I WAS UNABLE TO PUT THE SHIFTER IN TO THE GEAR I NEEDED, WHETHER IT BE DRIVE OR REVERSE. THIS IS A POTENTIALLY HAZARDOUS FLAW. THE SHIFTER ON THIS VEHICLE IS EXTREMELY VAGUE AND FREQUENTLY OVERSHOOTS THE DESIRED POSITION. THE SHIFTER SEEMS TO BE ELECTRIC RATHER THAN MECHANICAL WHICH WOULD ACCOUNT FOR THE ABSENCE OF A MECHANICAL LOCKING OF THE SHIFTER. *TR
Power train, Fuel/propulsion system, Aug 26, 2014
EVER SINCE PURCHASING THIS VEHICLE THERE HAS BEEN A CLUNKING NOISE AND THE WHOLE CAR MOVES WHENEVER PUTTING IN GEAR OR PUTTING IN PARK. AND THERE IS A LOUD CLUNK. I WENT TO PURCHASE GAS AT A SHELL STATION( I ONLY USE SHELL PREMIUM GAS) AND WENT INSIDE TO PAY FOR THE GAS. I CAME BACK HIT THE FUEL DOOR RELEASE BUTTON AND WENT TO THE PUMP. I WENT TO PLACE THE NOZZLE IN MY TANK AND THE METAL PLATE THAT COVERS THE FUEL TANK WOULDNT NOT MOVE. I CALLED MY HUSBAND AND HE CAME TO HELP ME AND THERE WAS NO WAY TO GET THE PLATE OPEN. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND WAS TOLD THAT THEY HAD NEVER HEARD ANYTHING LIKE THAT HAD I TRIED TO PUT DIESEL IN MY TANK. I AM A FORMER TRUCK DRIVER AND KNOW THE DIFFERENCE BETWEEN DIESEL AND REGULAR GAS. AND THAT WAS NOT THE ISSUE. THE DEALERSHIP ALSO COULD NOT FIGURE OUT WHAT THE PROBLEM IS. I WENT TO A STATION THAT HAS A MECHANIC AND HE USED A TOOL AND WAS ABLE TO UNLOCK IT SO THAT WE COULD FILL UP THE TANK. I AM NOT CURRENTLY DRIVING THE CAR UNTIL THE DEALERSHIP CAN GET IT IN TO BE REPAIRED BECAUSE IF I DID RUN OUT OF GAS THERE IS NO WAY FOR ME TO PUT GAS IN THE VEHICLE. SO I AM STUCK WITHOUT A VEHICLE EVEN THOUGH I HAVE A BRAND NEW CAR WITH LESS THAN 5,000 MILES ON IT. THIS IS RIDICULOUS BECAUSE NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM. AND ALL THE DEALERSHIPS IN THE HOUSTON AREA HAVE A 4 -5 DAY WAIT TIME FOR THEM TO EVEN LOOK AT MY CAR. *TR
Power train, Equipment adaptive/mobility, Aug 24, 2014
WHILE DRIVING HOME FROM WORK, MY TRANSMISSION STARTED TO SLIP/SKIP AND STARTED TO SHIFT VERY ROUGHLY FROM THAT POINT. AFTER A FEW VISITS TO MY DEALER AND AFTER THEY KEPT MY CAR FOR A WEEK, IT WAS THEN DETERMINED THAT THE VALVE BODY INSIDE THE TRANSMISSION NEEDED REPLACED, AND CHRYSLER WILL NOT GIVE RENTAL CARS OUT DUE TO THE VEHICLE STILL BEING DRIVABLE. (WTF?) THE PART NEEDED TO FIX THE TRANSMISSION IS ON BACKORDER AND CHRYSLER CURRENTLY DOES NOT KNOW WHEN THEY WILL HAVE IT IN BECAUSE IT HAS TO COME FROM A VENDOR, SO NOW I'M STUCK WITH A $40000 PAPER WEIGHT IN MY DRIVEWAY UNTIL CHRYSLER GETS OFF THEIR SORRY BUTTS TO GET THIS PROBLEM RESOLVED. DUE TO THIS PART BEING ON BACKORDER, THIS IS OBVIOUSLY A COMMON PROBLEM THAT I FEEL CHRYSLER SHOULD MAKE A RECALL. *TR
Power train, Electrical system, Jul 18, 2014
ENGINE LIGHT CAME ON WHILE DRIVING. TOOK IT IN FOR SERVICE AND DEALER STATED THAT IT'S AN O2 SENSOR MALFUNCTION. DEALER HAD THE CAR FOR 2 DAYS. THEY CLAIMED THAT THEY REPLACED ALL O2 SENSORS. ENGINE LIGHT CAME ON AGAIN AFTER 1 WEEK. TOOK IT BACK TO THE SAME DEALER AND THEY STATED THAT THE SOFTWARE HAD TO BE UPGRADED. AFTER 3 DAYS, CHECK ENGINE LIGHT CAME ON AGAIN. TOOK IT BACK TO THE SAME DEALER AND THEY STATED THAT THE WIRING HARNESS HAS TO BE CHANGE. SERVICE PERSON SAID THAT HE WOULD HAVE TO ORDER PARTS AND AS SOON AS IT ARRIVES. HE WILL CONTACT US. AFTER 4 DAYS, WE CALLED THE DEALERSHIP AND THEY SAID THAT THE SERVICE PERSON THAT TOOK CARE OF US FROM DAY 1 HAD BEEN TERMINATED. SPOKE TO A NEW SERVICE PERSON AND HE STATED THAT HE 'S NOT AWARE OF THIS PROBLEM. WE INSISTED THAT THE CAR BE DIAGNOSE AS SOON AS POSSIBLE AND GAVE US AN APPOINTMENT ON 7/19/14. IN THE MEAN TIME, THE CAR CANNOT BE DRIVEN TOO FAR. PERFORMANCE OF THE CAR IS VERY ERRATIC AND WOULD FEEL THAT IT WOULD SHUT OFF. ALTHOUGH, SERVICE PERSON STATED THAT IS OK TO BE DRIVEN. *TR
Power train, Engine, Jun 9, 2014
MY VEHICLE IS A 2014 DODGE CHARGER RT MAX AWD WITH A TRANSMISSION PROBLEM...DURING 3-4 UPSHIFT CHECK ENGINE LIGHT WAS PRODUCED WHILE DRIVING BETWEEN 30-40MPH. TAKEN AND SERVICED AT MARINO CJD IN CHICAGO ON 6/2/14. VALVEBODY ASSEMBLY REPLACED. ON 6/3/14 DURING 3-4 UPSHIFT BETWEEN 35-45MPH CHECK ENGINE LIGHT PRODUCED AGAIN AND ENGINE POWER LOST FOR 6 SECONDS AND THEN REGAINED. TAKEN FOR SERVICE AGAIN TO MARINO CJD. TECHNICIAN RELATED SAME PROBLEM AGAIN. CHRYSLER MAIN OFFICE INSTRUCTED DEALERSHIP NOT TO REPLACE THE VALVEBODY ASSEMBLY AGAIN AS THE PROBLEM WILL HAPPEN AGAIN. CHRYSLER MAIN OFFICE AWARE OF THE EXISTING PROBLEM IN SIMILAR VEHICLES AS WELL AND STATED NO SOLUTION AVAILABLE AT THIS TIME. TECHNICIAN AT DEALERSHIP RELATED VEHICLE UNSAFE TO DRIVE. NO RECALL HAS BEEN ISSUED BY CHRYSLER. CHRYSLER TOLD THE DEALERSHIP TO CLEAR THE CHECK ENGINE LIGHT CODE AND GIVE ME BACK THE VEHICLE KNOWING FULL WELL THE VEHICLE IS UNSAFE TO DRIVE IN THE CONDITION ITS IN. VEHICLE STILL AT MARINO DEALERSHIP SITTING IN THE LOT. PLEASE LOOK INTO THE PROBLEM AS CHRYSLER DOESN'T CARE THAT I AM WITHOUT A VEHICLE THAT I PURCHASED 2 MONTHS AGO. *TR