2014 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 343 owner complaints filed for this model year. This is the 7th highest complaint count among 20 Charger model years with reports.
Of the 2014 reports, 41 involved a crash and 8 involved a fire. 27 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Jul 12, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
Campaign 18E053000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, axle assembly, axle shaftFeb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
A loss of motive power can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Campaign 17V097000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Representative owner complaints: steering
62 reports, newest first. Show all
Steering, Jan 11, 2017
STEERING CUT OUT WHEN TURNING I HAVE THREE CAR DOING THE SAME
Steering, Suspension, Electrical system, Nov 27, 2016, crash
11-23-16, DRIVING ON INTERSTATE AT 65 MPH IN A 70MPH ,SUDDENLY STEERING WHEEL BEGAN TO PULL BY ITSELF LEFT TO RIGHT REPEATEDLY FOR ABOUT 3-4 SECONDS ,I NEARLY LOST CONTROL,BRAKED GENTLY AND STEERING RETURNED TO NORMAL,,BATTERY SAVER MODE CAME ON A SHORT BEFORE THIS HAPPENED, 2 HOURS LATER ON A 40 MPH CITY STREET I WAS MAKING A NORMAL LOW SPEED LEFT TURN ON A GREEN LIGHT,CAR SEEMED TO NOT GO WHERE I STEERED IT AND WE HIT A TRAFFIC CONTROL POLE,DEPLOYING ALL AIRBAGS,THERE WAS A LIGHT DRIZZLE IN BOTH INSTANCES,BUT THIS WAS NOT A HYDROPLANE,BATTERY SAVER MODE WAS ON FOR OVER 4 HOURS DURING OUR ENTIRE TRIP UNTIL OUR ACCIDENT. *TR
Steering, Electrical system, Engine, Sep 27, 2016
I HAVE BEEN WORKING WITH FCA SINCE 8/31/16, SO FOR 28 DAYS NOW, THAT I HAVE BEEN WITHOUT POWER STEERING. I FILED MY FIRST COMPLAINT ON, OR AROUND 9/12/16. I EXPERIENCED THE EXACT SAME SYMPTOMS AS STATED IN NHTSA PE14022 WHILE DRIVING DOWN THE HIGHWAY AT APPORXIMATELY 65MPH. EVERY WARNING LIGHT WENT OFF FLASHING, SERVICE TRANSMISSION MESSAGE, SERVICE POWER STEERING , AND TACH, AND SPEEDO WOULD DROP TO ZERO , AND I WOULD LOSE ENGINE POWER, AND POWER STEERING. I CAPTURED THE INCIDENT ON VIDEO, AND PROVIDED THE VIDEO TO NHTSA, I WILL AGAIN PROVIDE A LINK FOR THE VIDEO HERE : HTTPS://YOUTU.BE/E96HVQPEP10 . IN DEALING WITH FCA LLC, THEY REFUSE TO REPLACE THE ELECTRIC HYDRAULIC POWER STEERING PUMP THAT WAS FRIED FROM THIS INCIDENT OCCURING. FCA IS SAYING THAT IT WAS THE "2 YEAR OLD MOPAR BATTERY" THAT CAUSED THE INCIDENT, AND REFUSE TO REPLACE THE EHPS PUMP THAT WORKED PERFECTLY FINE BEFORE THIS OCCURED. I REPLACED THE ALTERNATOR PER NHTSA RECALL NO. 14V-634 A GREAT DEAL OF TIME PRIOR TO THIS INCIDENT OCCURING. FCA IS TRYING TO CIRCUMVENT HAVING TO REPLACE THE PUMP BY CHANGING THE ORIGIN OF THE MEANS TO THE BATTERY, INSTEAD OF THE ALTERNATOR. I HAVE BEEN EXTREMELY FRUSTRATED WITH HOW FCA REFUSES TO ACKNOWLEDGE ALL OF THE PROOF GIVEN TO THEM. I AM NOT ALONE IN THIS, THERE HAD BEEN MANY COMPLAINTS FILED WITH SIMILAR RESULTS AS MINE IN DEALING WITH FCA. IT'S TIME FOR NHTSA TO DO SOMETHING TO REMEDY THIS ISSUE WITH FCA. FCA OFFERED TO REPLACE THE $1400 EHPS PUMP IF I PAY A $500 CO-PAY, I REFUSE TO ACCEPT THIS OFFER BASED ON THE PRINCIPLE OF THE MATTER. THE TRUE ORIGIN OF ALL OF THE ISSUE'S I'M CURRENTLY HAVING, IS FROM THE ORIGINAL ALTERNATOR THAT WAS IN THE CAR FOR A YEAR AND A HALF INITIALLY, AND DURING THAT TIME IT WAS IMPROPERLY CHARGING THE BATTERY THAT POSSIBLY CAUSED THE BATTERY TO ULTIMATELY FAIL ON 8/31/16. PLEASE SEE ATTACHED FILES. FAILURE MILEAGE 81332
Steering, Electrical system, Electronic stability control (ESC), Sep 12, 2016
ON AUGUST 29TH 2016 I WAS RETURNING(DRIVING ON US20) HOME FROM SOME OFFICIAL BUSINESS, WHEN MY DASH STARTED FLASHING, ALL THE WARNING LIGHTS WOULD FLASH, THE SPEED DISPLAYED WOULD GO UP, AND DOWN , AND THE CAR STARTED CHANGING GEARS. THERE WAS A TICKING SOUND COMING FROM MY GEAR SHIFT, LIKE IT WAS TRYING TO SELECT GEAR. THE POWER STEERING LIGHT , AND SERVICE TRANSMISSION MESSAGE KEEP COMING UP AS WELL. I WOULD INTERMITTENLY LOSE POWER STEERING DURING THIS, AND POWER FROM THE ENGINE WOULD LAG ALSO. I HAVE A THREE MINUTE, AND THIRTY-FIVE SECOND VIDEO OF WHAT WAS OCCURING. I CONTACTED SOME MECHANIC FRIENDS THAT WORK ON INDIANA STATE POLICE CHARGERS, AND THEY THOUGHT IT COULD BE THE BATTERY SHORTING OUT. THE NEXT MORNING I REPLACED THE BATTERY, AND INSTALLED PROPERLY WITH POSITIVE POST FIRST. THIS SEEM TO RESOLVE THE DASH FLASHING SYMPTOMS, BUT I THEN HAD NO POWER STEERING AT ALL. I TOOK TO OUR LOCAL DODGE DEALER IN LAGRANGE, IN THEY RAN A DIAGNOSTIC ANALYSIS, AND DETERMINED THE ELECTRONIC POWER STEERING PUMP WAS NO GOOD. THE POWER STEERING PUMP WORKED PERFECTLY FINE WITH NO ISSUES AT ALL, EVER, BEFORE THESE ELECTRICAL ISSUES OCCURED. THIS VEHICLE IS USED TO TRANSPORT THE US CONGRESSMAN, WHEN HE IS IN THE DISTRICT ON OFFICIAL BUSINESS, AND WE NEED IT REPAIRED ASAP. IT IS MY OPINION, THE POWER STEERING PUMP WAS DESTROYED BY THE ELECTRICAL ISSUES CONCERNING THE RECALL ON THIS VEHICLE. IT IS ALSO MY OPINION THAT FAC LLC SHOULD REPLACE THE POWER STEERING PUMP AT NO COST PER THE CONSENT ORDER PERTAINING TO THIS RECALL. I AM TRYING TO GET THE VIDEO TO EMAIL, AT THIS POINT, THE VIDEO IS TO LONG TO EMAIL.
Steering, Service brakes, Jul 21, 2016
WHILE DRIVING AND PREPARING TO TURN MY VEHICLE TOOK CONTROL AND I WAS NO LONGER ABLE TO BREAK OR TURN. THANKFULLY THERE WAS NOBODY IN THE NEIGHBOR AT THE TIME AND WITH LESS THAN A FOOT FROM HITTING THE STOP SIGN I WAS ABLE TO STOP. I TOOK IT TO THE DEALER WHERE I PURCHASED (1.5 YEARS PRIOR)AND THEY SAID NOTHING WAS WRONG JUST NEEDED A NEW BATTERY. I INSISTED THIS WAS NOT THE ISSUE SO THE MANAGER HAD HIS ASSOCIATE TEST DRIVE TO COME TO THE SAME CONCLUSION THE STEERING AND BRAKE SYSTEM IS FINE. NOT HAPPY I LEFT AFTER PURCHASING THE BATTERY AND HERE WE ARE 1.5 WEEKS LATER WITH THE SAME ISSUE. I TRIED TO DRIVE OUT OF WORK YESTERDAY AND I LOST CONTROL TO MY STEERING AND IT LOCKED. I PUT MY CAR IN PARK AND TRIED ONCE MORE THE SAME THING HAPPENED, I THEN TRY TO RESTART BUT IT WOULD NOT ALLOW ME TO DO SO. I HAD TO DISCONNECT THE BATTERY AND IT STARTED. NOT FEELING SAFE FOR MY LIFE I LEFT THE CAR AT WORK AND STILL DO NOT WANT TO DRIVE IT. FROM WHAT I AM READING I AM NOT THE ONLY 2014 DODGE CHARGER HAVING THIS ISSUE. I NEED THIS FIXED IF I WAS ON THE FREEWAY WHO KNOWS WHAT WOULD HAVE HAPPENED.
Steering, Engine, Fuel/propulsion system, Jan 15, 2016
WHILE DRIVING ON THE HIGHWAY AT 65MPH THE VEHICLE SHUT OFF AND I LOST POWER STEERING. I WAS BARELY ABLE TO AVOID BEING HIT DURING HEAVY MORNING TRAFFIC. ONCE STOPPED I WAS UNABLE TO GET THE VEHICLE TO RESTART AND NEEDED TO BE TOWED TO THE DEALER.
Steering, Electrical system, Other or unspecified, Oct 5, 2015
WE BOUGHT OUR CAR NEW, IT HAS BEEN AT THE DODGE DEALER FOR REPAIRS FOR THE SAME THINGS OVER AND OVER FOR 6 MONTHS TOTAL TIME IN SHOP. 1. THE BATTERY SAVER MODE COMES ON, AND THEN THE STEERING GETS HARD, THE ALT. HAS BEEN REPLACE, EXTRA WIRING ADDED TO ADD MORE GROUNDS. THIS AFFECTS THE WAY THE CAR DRIVES. WHEN THE BATTERY SAVER MODE IS ON THE POWER STEERING STOPS WORKING OR WORKS LESS. THE POWER STEERING PUMP AND RACK AND PINION HAS BEEN REPLACED TWICE. THIS PROBLEM HAPPENS EVERY DAY, IN TOWN OR ON THE FREEWAY. 2. THE RADIO KEEPS SHORTING OUT, IT'S BEEN REPLACED 3 TIMES. THIS HAPPENS DAILY, IT QUITS, BLEW OUT THE SPEAKERS, NAVAGTION STOPPED WORKING. 3. THE HEATER KEEPS GETTING STUCK ON EITHER 100% HOT OR 100% A/C ON COLD. SETTINGS WILL NOT CHANGE. CONTROLS HAVE BEEN REPLACED 3 TIMES, THE HEAT/COLD DOOR MOTOR WAS REPLACE TWICE. THE CAR HAS SPENT 185 DAYS IN SERVICE THIS YEAR. WHEN THEY GIVE THE CAR BACK IT ACTS UP IN ABOUT 5 MINS. THE CAR IS GOING BACK IN FOR THE RADIO AND BATTERY SAVER MODE AND STEERING ON MONDAY. I PICKED THE CAR UP FRIDAY AND IT FAILED LESS THAN A MILE FROM THE DEALERSHIP.
Steering, Structure, Aug 25, 2015, crash
I WAS STOPPED AT AN INTERSECTION WITH A 4 WAY STOP. A CAR PULLED UP TO MY LEFT SO I PULLED INTO THE INTERSECTION. I BEGAN PULLING INTO THE INTERSECTION TO MAKE A LEFT TURN AND ANOTHER CAR CAME SPEEDING UP, PULLED AROUND THE CAR TO MY LEFT AND HIT MY CAR ON THE LEFT (DRIVER'S) SIDE. I WAS THROWN FORWARD AND HIT MY HEAD ON THE SUNVISOR, CAUSING A SUBDURAL HEMATOMA IN MY HEAD. THIS RESULTED IN MY SPENDING 8 DAYS IN HE ICU UNIT OF MEMORIAL HOSPITAL, SPRINGFIELD, ILLINOIS
Steering, Aug 22, 2015
MY DODGE CHARGERS POWER STEERING WOULD QUIT BOTH WHILE IN PARK AND DRIVE, WHEN IN THE CAR AND THE INCIDENT WOULD OCCUR YOU COULD NOT TURN THE VEHICLES STEERING WHEEL. IT WAS TAKEN TO THE DEALER ON A TOW TRUCK DUE TO VEHICLE NOT BEING ABLE TO FUNCTION PROPERLY.
Steering, Mar 4, 2015
WHEN THE WHEEL IS TURNED, A NOISE IS BEING HEARD, SQUEAKING, IN CERTAIN POSITIONS, STEERING IS OK BUT THE NOISE IS VERY INTIMIDATING, ALSO, THERE WAS NOISE COMING OUT OF THE ENGINE BAY INTO THE CAR ONE DAY, IT STOPPED SO THAT'S OFF THE LIST, BUT AS I READ ONLINE, THE STEERING WHEEL PROBLEM IS COMMON AMONG DODGE OWNERS, AND DEALERS REFUSE TO FIX OR ACKNOWLEDGE THE PROBLEM, NOT TO MENTION THAT THE VEHICLE IS FAIRLY NEW..... LESS THAN A YEAR OLD.... *TR
Steering, Exterior lighting, Service brakes, Dec 16, 2014
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE INTERIOR LIGHTS FLICKERED, THE STEREO FAILED, AND THE BRAKE PEDAL VIBRATED WHEN IT WAS DEPRESSED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE DRIVER AND PASSENGER SIDE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,007.
Steering, Suspension, Structure, May 30, 2014, crash
WHILE TRAVELING ON THE FREEWAY (IN THE LANE NEXT TO THE CARPOOL LANE) THE CAR IMMEDIATELY PULLED TO THE EXTREME LEFT CAUSING ME TO CRASH INTO THE CENTER DIVIDER. DURING THIS TIME, I HAD NO CONTROL OVER THE VEHICLE. WHEN I WAS FINALLY ABLE TO COME TO A COMPLETE STOP, THE TIRE WAS PULLED BACK NEXT TO THE FRONT DRIVER DOOR, BUT STILL UPRIGHT AND HEADED FORWARD. YOU COULD SEE WHERE THE TIRE HAD BEEN SPINNING AGAINST THE BODY OF THE CAR. (THESE ARE KNOWN SYMPTOMS OF A FAILED BALL JOINT) UNFORTUNATELY, THE COMPLETE TIRE ASSEMBLY WAS RIPPED OFF AS IT WAS LOADED ONTO THE TOW TRUCK. CHRYSLER HAS SINCE RULED THAT THE ACCIDENT WAS CAUSED BY MY "MISUSE/ABUSE" OF THE VEHICLE. HOWEVER, IT WAS ONLY 4 MONTHS OLD AND VERY WELL TAKEN CARE OF. A TOTAL OF $13,000 OF DAMAGE WAS DONE TO CAR, OF WHICH THEY HAVE PLACED THE BLAME SOLELY ON ME; BASED OFF OF PHOTOS THAT I TOOK AFTER THE ACCIDENT. I WAITED THREE WEEKS FOR THEM TO SEND AN INVESTIGATOR OUT TO LOOK AT MY CAR... HE NEVER SHOWED UP. THE REPAIR WORK WAS STARTED ON MY VEHICLE WITHOUT MY AUTHORIZATION. (COVER UP??) THE BODY SHOP (WHICH IS AT THE DODGE DEALERSHIP WHERE I INITIALLY PURCHASED THE CAR) HAS SINCE ADVISED ME TO LET THEM FINISH THE REPAIR WORK, AND ATTEMPT TO TRADE THE CAR IN. I HAVE EXPRESSED TO THEM AND THE CHRYSLER GROUP THAT I WOULD NOT FEEL SAFE IN THAT CAR IF IT WAS FIXED. I ALSO FIND IT UNFAIR THAT MY INSURANCE WOULD HAVE TO PAY FOR THEIR MISTAKE AND FAULTY PART. I COULD HAVE BEEN KILLED IN THAT ACCIDENT, I HOPE THAT OTHERS WHO HAVE EXPERIENCED THIS PROBLEM WILL COME FORTH SO THAT LIVES MAY BE SAVED IN THE FUTURE AND INJURIES PREVENTED. *TR