2014 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 343 owner complaints filed for this model year. This is the 7th highest complaint count among 20 Charger model years with reports.
Of the 2014 reports, 41 involved a crash and 8 involved a fire. 27 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Jul 12, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
Campaign 18E053000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, axle assembly, axle shaftFeb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
A loss of motive power can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Campaign 17V097000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Representative owner complaints
343 reports, newest first.
Electrical system, Engine, Jan 1, 2017
THE CAR HAD AN EXHAUST SMELL WEDNESDAY COMING THROUGH THE VENTS. THAT WENT AWAY. NO ISSUES WITH PERFORMANCE. NOTICE DAYS AFTER CAR WAS LOUD. FIGURED IT WAS JUST WARMING UP WITH COLD TEMPERATURE. LAST NIGHT CAR STARTS NO PROBLEM. DRIVE TO A FRIENDS HOUSE WAS MAYBE IN HER HOUSE 7 MINUTES. WE GO TO LEAVE USED THE KEY FOB TO UNLOCK THE CAR NOTICE INSIDE OF THE CAR IS COMPLETELY BLACK, WON'T START. THERE WAS A TICKING NOISE UNDER THE HOOD. WINDSHIELD WIPERS START MOVING. I TEST THE KEY FOB NOT RESPONDING. DASHBOARD LIGHTS UP, MESSAGE SCREEN IS WHITE, CAR PUTS IT'S SELF IN RUN BUT ENGINE NOT STARTING. YOU CAN MOVE THE GEAR TO PUT THE CAR IN NEUTRAL. THE WHOLE TIME DASHBOARD AND ALL LIGHTS ARE KNOW BLINKING. TURN SIGNALS ARE ON OUTSIDE BUT DASHBOARD DOESN'T REFLECT. BATTERY TESTED FINE. I HAVE VIDEO OF WHAT THE CAR IS DOING. THEY COMPLETED A RECALL ON THE ALTERNATOR DUE TO NOT GIVING ENOUGH POWER TO THE CAR IN 2015. HOPEFULLY THAT'S NOT THE PROBLEM. WILL BE TOWED TOMORROW TO THE DEALERSHIP. UNABLE TO LOAD THE VIDEO DUE TO RECORDED ON MY PHONE. *TR
Power train, Dec 7, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING FROM HIGH TO LOW GEAR, THE VEHICLE JERKED WITHOUT WARNING. ALSO, WHILE THE VEHICLE WAS IN PARK, THERE WAS A RAPID CLICKING SOUND IN THE GEAR SHIFTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. UPDATED 02/15/2017*CT CONSUMER STATED THE CAR CONTINUES TO ROLL AFTER PUTTING GEARSHIFT INTO PARK POSITION. UPDATED 7/17/18*JB *TR
Service brakes, Dec 1, 2016, crash
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE APPROACHING A RED LIGHT AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO ENGAGE AND THE CONTACT'S VEHICLE ROLLED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Suspension, Electrical system, Nov 27, 2016, crash
11-23-16, DRIVING ON INTERSTATE AT 65 MPH IN A 70MPH ,SUDDENLY STEERING WHEEL BEGAN TO PULL BY ITSELF LEFT TO RIGHT REPEATEDLY FOR ABOUT 3-4 SECONDS ,I NEARLY LOST CONTROL,BRAKED GENTLY AND STEERING RETURNED TO NORMAL,,BATTERY SAVER MODE CAME ON A SHORT BEFORE THIS HAPPENED, 2 HOURS LATER ON A 40 MPH CITY STREET I WAS MAKING A NORMAL LOW SPEED LEFT TURN ON A GREEN LIGHT,CAR SEEMED TO NOT GO WHERE I STEERED IT AND WE HIT A TRAFFIC CONTROL POLE,DEPLOYING ALL AIRBAGS,THERE WAS A LIGHT DRIZZLE IN BOTH INSTANCES,BUT THIS WAS NOT A HYDROPLANE,BATTERY SAVER MODE WAS ON FOR OVER 4 HOURS DURING OUR ENTIRE TRIP UNTIL OUR ACCIDENT. *TR
Electrical system, Engine, Nov 15, 2016
THE VEHICLE HAS BEEN HAVING A POP UP MESSAGE WHICH WAS STATED BATTERY SAVE MODE. I THEN REPLACED THE BATTERY FOR THE KEY THINKING IT WOULD HELP. I THEN STARTED THE VEHICLE BATTERY AND WAS NO PROBLEMS .TODAY WHEN I STARED MY CAR A WHITE SCREEN POPPED UP WHERE I SEE THE MESSAGES IN THE DASH BOARD OF SPEEDOMETER. THERE AFTER WHEN I STARTED MY CAR IT SOUND LIKE WAS HAVING A HARD TIME TURNING.LATER THAT DAY WHILE DRIVING 25 MPH MY CST DCTEEM COMPLETELY SHUT OFF. I TRIED JUMPING IT, TESTING BATTERY AND IT SOUNDS AS IF ALTERNATOR HAS WENT OUT. THIS IS VERY UNFORTUNATE WHEN THIS IS A NEWER CAR AND WARRANTY JUST EXPIRED. I WAS DRIVING
Electrical system, Engine, Fuel/propulsion system, Nov 2, 2016
WHILE DRIVING MY 2014 DODGE CHARGER SXT ON THE FREEWAY TODAY (11/02/16) THE ENGINE STALLED & I BARELY MADE IT TO THE RELATIVE SAFETY OF THE MEDIAN TO ATTEMPT TO RESTART MY CAR. AFTER MULTIPLE ATTEMPTS, IT EVENTUALLY RESTARTED, HOWEVER IT STALLED AGAIN SHORTLY THEREAFTER ON THE FREEWAY & 3 MORE TIMES ONCE I GOT OFF THE FREEWAY. I JUST GOT IT BACK FROM THE DEALERSHIP LAST WEEK FOR THE SAME PROBLEM (THEY CLAIMED THAT THEY "UPDATED" SOME SOFTWARE BUT COULDN'T REPLICATE THE PROBLEM). IT IS CURRENTLY AT THE DEALERSHIP, BUT I AM CONCERNED THAT I MAY NOT BE ABLE TO SAFELY AVOID INJURY/DAMAGE IF THIS PROBLEM ISN'T FIXED & CONTINUES TO HAPPEN. I HAVE MULTIPLE PHOTOS & VIDEOS ON MY PHONE OF THIS OCCURRING & WOULD BE HAPPY TO EMAIL THEM. *TR
Electrical system, Oct 25, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 23,000.
Steering, Electrical system, Engine, Sep 27, 2016
I HAVE BEEN WORKING WITH FCA SINCE 8/31/16, SO FOR 28 DAYS NOW, THAT I HAVE BEEN WITHOUT POWER STEERING. I FILED MY FIRST COMPLAINT ON, OR AROUND 9/12/16. I EXPERIENCED THE EXACT SAME SYMPTOMS AS STATED IN NHTSA PE14022 WHILE DRIVING DOWN THE HIGHWAY AT APPORXIMATELY 65MPH. EVERY WARNING LIGHT WENT OFF FLASHING, SERVICE TRANSMISSION MESSAGE, SERVICE POWER STEERING , AND TACH, AND SPEEDO WOULD DROP TO ZERO , AND I WOULD LOSE ENGINE POWER, AND POWER STEERING. I CAPTURED THE INCIDENT ON VIDEO, AND PROVIDED THE VIDEO TO NHTSA, I WILL AGAIN PROVIDE A LINK FOR THE VIDEO HERE : HTTPS://YOUTU.BE/E96HVQPEP10 . IN DEALING WITH FCA LLC, THEY REFUSE TO REPLACE THE ELECTRIC HYDRAULIC POWER STEERING PUMP THAT WAS FRIED FROM THIS INCIDENT OCCURING. FCA IS SAYING THAT IT WAS THE "2 YEAR OLD MOPAR BATTERY" THAT CAUSED THE INCIDENT, AND REFUSE TO REPLACE THE EHPS PUMP THAT WORKED PERFECTLY FINE BEFORE THIS OCCURED. I REPLACED THE ALTERNATOR PER NHTSA RECALL NO. 14V-634 A GREAT DEAL OF TIME PRIOR TO THIS INCIDENT OCCURING. FCA IS TRYING TO CIRCUMVENT HAVING TO REPLACE THE PUMP BY CHANGING THE ORIGIN OF THE MEANS TO THE BATTERY, INSTEAD OF THE ALTERNATOR. I HAVE BEEN EXTREMELY FRUSTRATED WITH HOW FCA REFUSES TO ACKNOWLEDGE ALL OF THE PROOF GIVEN TO THEM. I AM NOT ALONE IN THIS, THERE HAD BEEN MANY COMPLAINTS FILED WITH SIMILAR RESULTS AS MINE IN DEALING WITH FCA. IT'S TIME FOR NHTSA TO DO SOMETHING TO REMEDY THIS ISSUE WITH FCA. FCA OFFERED TO REPLACE THE $1400 EHPS PUMP IF I PAY A $500 CO-PAY, I REFUSE TO ACCEPT THIS OFFER BASED ON THE PRINCIPLE OF THE MATTER. THE TRUE ORIGIN OF ALL OF THE ISSUE'S I'M CURRENTLY HAVING, IS FROM THE ORIGINAL ALTERNATOR THAT WAS IN THE CAR FOR A YEAR AND A HALF INITIALLY, AND DURING THAT TIME IT WAS IMPROPERLY CHARGING THE BATTERY THAT POSSIBLY CAUSED THE BATTERY TO ULTIMATELY FAIL ON 8/31/16. PLEASE SEE ATTACHED FILES. FAILURE MILEAGE 81332
Steering, Electrical system, Electronic stability control (ESC), Sep 12, 2016
ON AUGUST 29TH 2016 I WAS RETURNING(DRIVING ON US20) HOME FROM SOME OFFICIAL BUSINESS, WHEN MY DASH STARTED FLASHING, ALL THE WARNING LIGHTS WOULD FLASH, THE SPEED DISPLAYED WOULD GO UP, AND DOWN , AND THE CAR STARTED CHANGING GEARS. THERE WAS A TICKING SOUND COMING FROM MY GEAR SHIFT, LIKE IT WAS TRYING TO SELECT GEAR. THE POWER STEERING LIGHT , AND SERVICE TRANSMISSION MESSAGE KEEP COMING UP AS WELL. I WOULD INTERMITTENLY LOSE POWER STEERING DURING THIS, AND POWER FROM THE ENGINE WOULD LAG ALSO. I HAVE A THREE MINUTE, AND THIRTY-FIVE SECOND VIDEO OF WHAT WAS OCCURING. I CONTACTED SOME MECHANIC FRIENDS THAT WORK ON INDIANA STATE POLICE CHARGERS, AND THEY THOUGHT IT COULD BE THE BATTERY SHORTING OUT. THE NEXT MORNING I REPLACED THE BATTERY, AND INSTALLED PROPERLY WITH POSITIVE POST FIRST. THIS SEEM TO RESOLVE THE DASH FLASHING SYMPTOMS, BUT I THEN HAD NO POWER STEERING AT ALL. I TOOK TO OUR LOCAL DODGE DEALER IN LAGRANGE, IN THEY RAN A DIAGNOSTIC ANALYSIS, AND DETERMINED THE ELECTRONIC POWER STEERING PUMP WAS NO GOOD. THE POWER STEERING PUMP WORKED PERFECTLY FINE WITH NO ISSUES AT ALL, EVER, BEFORE THESE ELECTRICAL ISSUES OCCURED. THIS VEHICLE IS USED TO TRANSPORT THE US CONGRESSMAN, WHEN HE IS IN THE DISTRICT ON OFFICIAL BUSINESS, AND WE NEED IT REPAIRED ASAP. IT IS MY OPINION, THE POWER STEERING PUMP WAS DESTROYED BY THE ELECTRICAL ISSUES CONCERNING THE RECALL ON THIS VEHICLE. IT IS ALSO MY OPINION THAT FAC LLC SHOULD REPLACE THE POWER STEERING PUMP AT NO COST PER THE CONSENT ORDER PERTAINING TO THIS RECALL. I AM TRYING TO GET THE VIDEO TO EMAIL, AT THIS POINT, THE VIDEO IS TO LONG TO EMAIL.
Wheels, Sep 8, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 60 MPH, THE TIRE PRESSURE WARNING SENSOR ILLUMINATED. THE CONTACT NOTICED THAT THE FRONT PASSENGER PROFILE RIM FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS AN OUTSIDE INFLUENCE; HOWEVER, THERE WAS NO ENCOUNTER TO THE RIM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Electronic stability control (ESC), Service brakes, Sep 6, 2016
WHEN DRIVING, I PRESSED BRAKE PEDAL TO STOP THE CAR AND HEARD A SCREECH NOISE, CAR TREMBLED A BIT AND CAME TO A STOP. WHEN I CONTINUED TO DRIVE WITHIN A COUPLE OF MINUTES THE ABS LIGHT CAME ON AND THE ELECTRICAL STABILITY LIGHT CAME ON. IT TURNED OFF FOR A COUPLE OF HOURS LATER, BUT IT TURNED ON AGAIN THE NEXT DAY IN THE MORNING WHEN I STARTED THE VEHICLE AND HAS STAYED ON SINCE.
Electrical system, Aug 23, 2016, crash
VEHICLE LOST ALL POWER WHILE IN MOTION AT 60MPH. VEHICLE WOULD NOT STOP, WOULD NOT TURN BACK ON, SHIFT GEARS, ANYTHING. I WAS FORCED TO DRIVE THE VEHICLE OFF THE ROAD TO AVOID DEATH BY ACCIDENT. VEHICLE WAS TOWED TO LOCAL DODGE DEALERSHIP WHERE THEY DIAGNOSED THE VEHICLE WITH A FAILED TIPM. NOT COVERED UNDER WARRANTY AND NO ASSURANCE THAT THIS WILL NOT HAPPEN AGAIN.
Other or unspecified, Aug 18, 2016
SAFETY RECALL S03/NHTSA 16V-046. THE DEALER, PARKWAY CHRYSLER DODGE, IN CLINTON TWP., MICHIGAN FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. I FIRST NOTIFIED THE DEALER ON 4/22/2016, AND HAVE CALLED REPEATEDLY TO SET UP AN APPOINTMENT. THEY HAVE ME ON A WAITING LIST, AND IT ALREADY HAS BEEN 4 MONTHS. THE DEALER SAYS CHRYSLER WILL ONLY SEND THEM A LIMITED NUMBER OF PARTS, SO I COULD BE WAITING MANY MORE MONTHS FOR THE REPAIR. I FEEL THIS IS UNACCEPTABLE.
Electrical system, Engine, Aug 13, 2016, fire
SONS CAR WAS PARKED IN GARAGE AFTER RETURNING FROM PICKING UP LUNCH IN COLUMBUS OH. MINUTES LATER WHILE IN HOUSE HE NOTICE FIRE, EXPLOSION TYPE SOUND, SAW FLAMES COMING OUT OF GARAGE, CALLED 911 ... BURNED GARAGE- COMPLETELY DESTROYED, CAR TOTALED, FLAMES SPREAD TO SIDE OF HOUSE. FIRE OFFICIALS REPORT SAID CAUSE OF FIRE WAS FROM ENGINE AND AN ELECTRICAL MECHANICAL ISSUE IN ENGINE. HE HAS PHOTOS AND THE OFFICIAL REPORT. HE CONTACTED THE DODGE DEALER THAT VERY AFTERNOON. HIS ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Aug 10, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Jul 28, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE PARKED WITH THE ENGINE OPERATED, THE GEAR LEVER WAS SHIFTED INTO THE PARK POSITION. THE VEHICLE BEGAN TO ROLL INDEPENDENTLY A FEW SECONDS AFTER THE CONTACT EXITED THE VEHICLE. THE CONTACT RE-ENTERED THE VEHICLE, DEPRESSED THE BRAKE PEDAL, AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Power train, Jul 27, 2016, crash
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION, THE VEHICLE ROLLED AWAY IN REVERSE AND CRASHED INTO A SIGN AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER AND WAS INSPECTED BY A TECHNICIAN FROM THE MANUFACTURER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Jul 25, 2016
MY 2014 DODGE CHARGER HAS 55,000 MILES. THE CAR HAS A TOTAL LOSS OF POWER. THE CAR WAS STATIONARY WHEN THIS HAPPENED. THIS IS A SAFETY HAZARD. IF MY CAR WAS TO LOSE ALL POWER WHILE DRIVING I RUN A RISK OF CRASHING INTO SOMEONE OR SOMETHING POSSIBLY KILLING ANOTHER PERSON OR MYSELF. I WAS TOLD BY THE DODGE DEALERSHIP THAT IT IS A "FAULTY" TOTALLY INTEGRATED POWER SYSTEM ALSO KNOWN AS THE TIPM. AS UPON READING CONSUMER COMPLAINTS ON THIS VEHICLE THERE HAS BEEN RECALLS FOR CHRYSLERS "FAULTY" TIPM. PLEASE HELP ME FIX MY ISSUE AS THIS IS A DANGEROUS VEHICLE TO DRIVE BEING THAT IT COULD LOSE POWER AT ANY GIVEN TIME.
Steering, Service brakes, Jul 21, 2016
WHILE DRIVING AND PREPARING TO TURN MY VEHICLE TOOK CONTROL AND I WAS NO LONGER ABLE TO BREAK OR TURN. THANKFULLY THERE WAS NOBODY IN THE NEIGHBOR AT THE TIME AND WITH LESS THAN A FOOT FROM HITTING THE STOP SIGN I WAS ABLE TO STOP. I TOOK IT TO THE DEALER WHERE I PURCHASED (1.5 YEARS PRIOR)AND THEY SAID NOTHING WAS WRONG JUST NEEDED A NEW BATTERY. I INSISTED THIS WAS NOT THE ISSUE SO THE MANAGER HAD HIS ASSOCIATE TEST DRIVE TO COME TO THE SAME CONCLUSION THE STEERING AND BRAKE SYSTEM IS FINE. NOT HAPPY I LEFT AFTER PURCHASING THE BATTERY AND HERE WE ARE 1.5 WEEKS LATER WITH THE SAME ISSUE. I TRIED TO DRIVE OUT OF WORK YESTERDAY AND I LOST CONTROL TO MY STEERING AND IT LOCKED. I PUT MY CAR IN PARK AND TRIED ONCE MORE THE SAME THING HAPPENED, I THEN TRY TO RESTART BUT IT WOULD NOT ALLOW ME TO DO SO. I HAD TO DISCONNECT THE BATTERY AND IT STARTED. NOT FEELING SAFE FOR MY LIFE I LEFT THE CAR AT WORK AND STILL DO NOT WANT TO DRIVE IT. FROM WHAT I AM READING I AM NOT THE ONLY 2014 DODGE CHARGER HAVING THIS ISSUE. I NEED THIS FIXED IF I WAS ON THE FREEWAY WHO KNOWS WHAT WOULD HAVE HAPPENED.
Electrical system, Vehicle speed control, Electronic stability control (ESC), Jul 13, 2016
MY 2014 DODGE CHARGER IS BRAND NEW OFF THE LOT OF LHM DODGE IN TUCSON, AZ. BY 13,978 MY CAR SMELLED LIKE SULFUR WHILE IN MOTION. DRIVING SLUGGISHLY, AND THE "BATTERY SAVER MODE" LIGHT ON. BROUGHT INTO LARRY H MILLER FOR REPAIR. WAS TOLD THE ALTERNATOR NEEDED REPLACED AFTER 13,975 MILES ON THE VEHICLE. AT 14,100 MILES THE VEHICLE WAS MAKING THE SAME SMELL, AND THE BATTERY SAFER MODE LIGHT WAS ON AGAIN . RETURNED IT TO LHM WITH COMPLAINTS. THEY SAY "IT'S NORMAL" MANAGER TOLD ME "DODGE JUST DIDN'T MAKE THE ALTERNATOR BIG ENOUGH FOR THAT ENGINE, MANUFACTURER FLAW"AT 14,432 MILES, THE VEHICLE NOT BLOWING COLD AIR. BATTERY SAVER MODE LIGHT WAS STILL ON, SMELLED LIKE SULFUR AND CAR WAS DRIVING SLUGGISH. I OPENED CASE WITH CORPORATE. THEY "FIXED" IT, AND SENT ME ON MY WAY. ON JUNE 17, 2016, MY VEHICLE WAS DRIVING SLUGGISHLY, THE ENGINE LIGHT ON, CALLED DODGE IMMEDIATELY AND WAS ASSIGNED A CASE MANAGER. I CALLED JIM CLICK IMMEDIATELY TO GET MY VEHICLE IN. MY VEHICLE WAS 23,900 MILES. DODGE CLAIMED THEY COULD NOT GET ME IN UNTIL JULY 1ST AND THAT ITS "FINE TO DRIVE MY VEHICLE AS LONG AS THE LIGHT ISN'T FLASHING". BROUGHT IN FOR "REPAIR" ON JUNE 1ST. I DROVE A RENTAL CAR FROM FRIDAY JUNE 1ST-JUNE 8TH, THE "CLUSTER" IN THE DASH WAS NOT READING AND NEEDED TO BE REPLACED. I WAS TOLD IT WAS "ALL FIXED". WHEN THE VEHICLE PULLED UP I GOT IN AND BEGAN TO PULL AWAY AS MY DASHBOARD WENT BLACK. I TURNED AROUND. MY ADVISOR BROUGHT IT BACK AND EXPLAINED THAT IT NEEDED TO BE "RESET" BUT THAT HE'LL ORDER A NEW CLUSTER. I GET INTO MY VEHICLE THERE IS AN "ERROR" SIGN WHERE THE MILAGE IS SUPPOSED TO BE. I THAT I DIDN'T FEEL COMFORTABLE DRIVING THIS VEHICLE. I EXPRESSED HOW UPSET I WAS ABOUT THE SITUATION AND HE SAID TO ME "YOU'LL BE FINE TO DRIVE IT, IT WON'T SHUT OFF". I GET HOME STARTED IT, AND THE ENTIRE DASH SHUTS OFF. MY CAR IS NOW BEING TOWED AGAIN TO JIM CLICK DODGE.
Electrical system, Jul 7, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING 35 MPH, A MESSAGE ABOUT THE BATTERY POWER WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE DEALER DIAGNOSED THAT THE BATTERY NEEDED TO BE CHARGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 30,000.
Other or unspecified, Jun 30, 2016, crash
I'VE HAD 3 CRASHES BECAUSE OF THE ELECTRONIC GEAR SHIFTER. CRASH #1) I PULLED OVER TO USE MY PHONE I PUT THE CAR IN PARK ONLY TO HEARD A THUMP. I HIT THE BENZ IN FRONT OF ME DAMAGING BOTH MY CAR AND THE MERCEDES BENZ. CRASH #2 I BACKED INTO A PARKING SPACE PUT THE CAR IN PARK AND WENT TO THE TRUNK TO GET SOME BOTTLED WATER IF I HAD JUMPED OUT OF THE WAY I WOULD HAVE BEEN PINNED AGAINST A BRICK WALL. CRASHED #3) THE CAR RAN INTO A FENCE AFTER I PUT IT IN PARK AND GOT OUT. CAUSING FURTHER DAMAGE TO THE FRONT BUMPER. IT'S JUST A MATTER OF TIME BEFORE SOMEONE GET SERIOUSLY HURT OR KILLED BECAUSE OF THIS WEIRD GEAR SHIFTER. BECAUSE THE STICK JUMS BACK TO THE CENTER YOU NEVER KNOW WHAT GEAR YOU'RE IN.
Other or unspecified, Jun 14, 2016
WHEN DRIVING (MAINLY LOW SPEED) THERE IS A METAL TO METAL/POPPING TYPE NOISE COMING FROM LOWER AREA. SEEMS TO BE SOMEWHERE WITH ROTATION OF TIRES, OR SUSPENSION TRAVEL, OR TRANSMISSION. ONLY WHEN THERE IS MOVEMENT WITH THE VEHICLE, SOUNDS AS IF THERE ARE 2 PIECES OF METAL RUBBING/BUMPING TOGETHER INTEMITTENTLY. IT IS NOT A CONSTANT NOISE, SEEMS TO BE MORE NOISE ON ROUGHER ROAD CONDITIONS. DODGE DEALER SAID THEY CANNOT "RIP APART MY VEHICLE WITHOUT KNOWING THE CAUSE OF NOISE."
Electronic stability control (ESC), Service brakes, Jun 14, 2016
LOSS OF ANTI-LOCK BRAKES AND LOSS OF TRACTION CONTROL WHILE DRIVING. WARNING LIGHTS INDICATED FOR BOTH. CAUSE WAS A BAD WHEEL SENSOR DRIVER SIDE REAR. 6,169 MILES.
Power train, Jun 9, 2016
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.