2014 Dodge Charger
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 343 owner complaints filed for this model year. This is the 7th highest complaint count among 20 Charger model years with reports.
Of the 2014 reports, 41 involved a crash and 8 involved a fire. 27 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Jul 12, 2018
Chrysler (FCA US LLC) is recalling certain Mopar Stage 1 Kit Performance Packages Powertrain Control Modules (PCM) Part Numbers P5160023, P5160025, and Demon Crate PCM Part Number 68412287AA. The PCMs are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will either perform a software update or replace the PCM, free of charge. The recall began July 26 , 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U82, and U83.
Campaign 18E053000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, axle assembly, axle shaftFeb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
A loss of motive power can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Campaign 17V097000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
StructureJan 28, 2016
FCA US LLC (Chrysler) is recalling certain model year 2011-2016 Dodge Charger vehicles manufactured August 23, 2010, to January 7, 2016. When an affected vehicle is lifted using the supplied tire jack without chocking the wheels, the vehicle's body-side sill may give causing the tire jack to fail and the car to fall.
A car that falls unexpectedly increases the risk of injury.
Chrysler will notify owners, and dealers will provide owners with wheel chocks and instructions for their use, free of charge. The recall began on March 21, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S03.
Campaign 16V043000 on NHTSA.gov
Air bags, side/windowJul 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger vehicles manufactured May 6, 2010, to June 5, 2014. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R35.
Campaign 15V467000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Representative owner complaints
343 reports, newest first.
Steering, Sep 19, 2019
2014 DODGE CHARGER HAS POWER STEERING FAILURE, NO ACCIDENTS TO CAUSE DAMAGE HAVE OCCURRED. POWER STEERING HAS GONE OUT BUT WILL OCCASIONALLY FUNCTION FOR SEVERAL SECONDS CAUSING POTENTIAL CRASHED AT HIGH SPEEDS ON FREEWAY. THIS DANGEROUS ISSUE HAS BEEN GETTING WORSE OVER SEVERAL MONTHS AND WE ARE NOT THE ONLY ONES TO HAVE IT.
Other or unspecified, Sep 12, 2019
WHILE DRIVING HOME FROM WORK ON THE HIGHWAY I NOTICED THAT THE HOOD OF MY CAR SHAKING, SO I PULLED OVER TO CHECK WHAT WAS WRONG WITH THE HOOD.AFTER CHECKING THERE WASN'T ANYTHING SEEMINGLY WRONG AND HOOD LOOKED OK TO ME, SO I PULLED OFF AND PRECEDED TO DRIVE AGAIN ON TO DRIVE A FEW FEET AND MY HOOD JUST FEW BACK HITTING THE WINDSHIELD AND BENDING THE HOOD IN A FEW PLACES. AS A RESULT MY HOOD WON'T CLOSE BE CAUSE OF THE HOOD AND THE LATCH IS BROKEN.
Electrical system, Sep 11, 2019
PCM FAILURE WHICH IS CAUSING THE CAR TO CUT OFF WHILE DRIVING. DIAGNOSTIC WAS A BAD. PCM LIGHTING BOLT WARNING SIGN AND CHECK ENGINE LIGHT.
Steering, Power train, Wheels, Sep 11, 2019
WHEN DRIVING MY VEHICLE THEIR IS A KNOCKING NOISE IN MY FRONT RIGHT WHEEL, ALMOST SOUNDS AS IF SOME BOLTS ARE LOOSE. ALSO WHEN PULLING IN TO BACK UP, WHEN I TURN MY STEERING WHEEL A CERTAIN WAY THEIR IS A FUNNY CLICKING SOUND IN THE STEERING WHEEL, AND FUNNY SOUND IN THE BRAKE WHEN I AM BACKING MY CAR INTO MY DRIVE WAY. I BELIEVE THAT THIS MAY BE AN ISSUE WITH A RECALL THAT HASN'T BEEN LOOKED INTO.
Air bags, Aug 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Aug 21, 2019
MY 2014 DODGE CHARGER HAS NOW HAD THE STEERING WHEEL AND ROD COME OUT IN MY LAP TWICE NOW WHILE DRIVING WITHIN THREE MONTHS. I HAVE REPORTED THIS WITH FCA CORPORATE, THIS IS NOW MY THIRD REPORT AND COMPLAINT WITH THE VEHICLE SAFETY DEPARTMENT, NOW TWO OPEN SAFETY CLAIMS WITH CHRYSLER CORPORATE IN DENVER AND ALSO HAVE HAD THE REPAIRS DONE ONCE BY LARRY H MILLER I AM TRYING TO GET THE SAME REPAIR DONE AGAIN BUT NO ONE WILL RETURN MY PHONE CALLS AND NO ONE IS WILLING TO TAKE ACCOUNTABILITY OF THIS VEHICLE AND FIX IT. TOTAL CARE WARRANTY HAS A CONTRACT WITH LARRY H MILLER FOR 12 MONTHS OR 12,000 MILES THAT THEY MUST FIX THE REPAIRS NO MATTER WHAT. LARRY H MILLER CLAIMED THAT TOTAL CARE WAS NOT GOING TO COVER THE FIXES EVEN THOUGH THEY ARE THE ONES THAT ARE SUPPOSED TO FIX IT. FRAUD, LIES, UNSAFE AND UNPROFESSIONAL PRACTICES. I HAVE ALMOST BEEN IN AN ACCIDENT TWICE NOW. THE STEERING WHEEL LITERALLY FALLS OUT WHILE I AM ADJUSTING IT UP OR DOWN EVEN IF I AM GOING SLOW OR IN PARK. NO ONE WILL FIX MY VEHICLE, NO ONE WILL CALL ME BACK. I CONTACTED THE DEALERSHIP I BOUGHT IT FROM SINCE I AM THE FIRST AND ONLY OWNER, AND THEY WILL NOT RETURN MY PHONE CALLS. GERRY WITH FCA MANAGEMENT IN THE CLAIMS DEPARTMENT IN DENVER WITH WHOM MY CLAIMS WERE MANAGED BY, NOW HE WILL NOT RETURN ANY OF MY EMAILS OR PHONE CALLS REGARDING MY CASES WITH CHRYSLER CORPORATE. I WILL BE CONTACTING THE MANUFACTURER AND THE SECRETARY OF TRANSPORTATION AND ALSO FILE THIS FEDERALLY. BY LAW I SHOULD HAVE AN EQUIVALENT VEHICLE REPLACED SINCE MINE IS A FAULTY VEHICLE. I HAVE A DEFECTIVE PART AND ALREADY REPLACED AND COVERED BY MY WARRANTY FOR ALMOST $6000 AND NOW WITHIN A MONTH THE EXACT SAME STEERING WHEEL AND ROD FELL INTO MY LAP WHILE DRIVING WHILE IT WAS RAINING TOOK OFF MY WINDSHIELD WIPER LEVER NOW I HAVE NO BLINKERS NOW I HAVE NO WINDSHIELD WIPERS AND NOW MY CRUISE CONTROL AND ALL WHEEL DRIVE OR OUT TOO. *DT *DT*JB *DT *JB
Engine, Aug 6, 2019
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE VEHICLE STARTED TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN ISSUE WITH THE PISTONS AND THE CYLINDER HEAD NEEDED REPLACEMENT. THE VEHICLE WAS DRIVEN TO TEMPE CHRYSLER JEEP DODGE (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE THE DIAGNOSIS WAS THE SAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Other or unspecified, Jul 22, 2019
MY 2014 DODGE CHARGER WHICH HAS 55000 MILES STARTED TO HAVE ISSUES WITH THE BACK UP CAMERA , ABOUT 3 MONTHS AGO IT WOULD START FLICKERING WHEN IN REVERSE AND SOMETIMES HAVE SCRATCH OUT TYPE SCREEN. AND WHEN IT WOULD WORK THE CAMERA WAS SOMEHOW IN REVERSE . SO BACKING OUT OF MY DRIVEWAY I SEEN A CAR IN THE CAMERA ON THE LEFT BUT LUCKILY WHEN I TURNED AROUND I REALIZED IT WAS ON THE OPPOSITE SIDE .
Steering, Electrical system, Service brakes, Jul 20, 2019, crash
ON HIGHWAY GOING 65MPH.CAR STEERING LOST CONTROL AND PULLED SHARP RIGHT OFF ROAD. COULD NOT STEER OR BRAKE. ALL LIGHTS ON PANEL WERE LIT UP. ROAD IN THE DITCH AT 65MPH AND RAMPED A DRIVEWAY AND STILL COULDN'T STEER OR BRAKE.FINALLY CAR CAME TO A STOP ON ITS OWN OR DUE TO IMPACT AND HIGH BRUSH IN THE DITCH.
Power train, Jul 9, 2019
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING 30 MPH, THE CONTACT HEARD A SCRAPING SOUND ON THE PAVEMENT. SIMULTANEOUSLY, THE POWER STEERING SEIZED AND THE TRANSMISSION FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE SHE NOTICED THAT THE DRIVESHAFT WAS DETACHED. THE VEHICLE WAS TOWED TO HER HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS THEN TOWED TO WILSON FORD LINCOLN (2231 US-250, WHITE HALL, WV 26554, (304) 363-0500) AND THEN TO COUNTRY CLUB CHRYSLER DODGE JEEP RAM (1251 MILFORD ST, CLARKSBURG, WV 26301, (304) 624-7611). THE DEALERS DIAGNOSED THAT THE BOLT ON THE DRIVESHAFT LOOSENED AND CAUSED IT TO DETACH. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V097000 (POWER TRAIN) . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Visibility/wiper, Jul 9, 2019
I NOTED THAT THE TOP EDGE AND UPPER EDGES ON BOTH SIDES OF MY LAMINATED WINDSHIELD HAS WHAT APPEARS TO BE LITTLE BUBBLES. THIS HAS ME CONCERNED SINCE IT APPEARS THAT THE LAMINATED WINDSHIELD IS BEGINNING TO SEPARATE.
Steering, Other or unspecified, Jul 7, 2019
70,000 MILES ON MY DODGE ONLY BOUGHT/SERVICED FROM DODGE LARRY H MILLER. AURORA, COLORADO ONLY OWNER NO ACCIDENTS STEERING WHEEL COLUMN/ROD/WHEEL HAS COME OUT IN MY LAP NOW TWICE!!! ONCE WHILE DRIVING. HAPPENS WHEN I ADJUST THE STEERING WHEEL LEVER TO GO UP OR DOWN WAS FIXED OVER A MONTH AGO FOR THE FIRST INCIDENT (WARRANTY COVERED MOST) I STILL HAD TO PAY SOME OUT OF PICKET... HAPPENED AGAIN A FEW WEEKS AGO! IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS FOR THE FIRST INCIDENT NOW I'LL NEED IT TO BE FIXED AGAIN.. SAME ISSUE VERY UNSAFE I COULD HAVE WRECKED HOW DOES THE STEERING WHEEL JUST COME OUT... TWICE!? FILED A CORPORATE COMPLAINT NOW TWICE WITH DODGE/CHRYSLER MY ALIGNMENT IS STILL OFF TIRES THAT ARE NEW ARE SMOKING DUE TO NOT BEING FIXED PROPERLY TOTAL CARE AUTO CERTIFIED PRE OWNED WARRANTY SENT ADJUSTER AND SAW THE FIRST INCIDENT AND PAID $$$ THOUSANDS TO FIX THIS. NOW IT HAS HAPPENED AGAIN... LOOKS LIKE IT HAS NEVER BEEN FIXED AND THE WHOLE ROD AND WHEEL ARE OUT AGAIN ONCE AGAIN MY CAR IS BROKEN AND NEEDS TO BE TOWED JUST BECAUSE I ADJUSTED THE STEERING WHEEL .... NEEDS TO BE ADDRESSED ASAP! I WILL BE CONTACTING A LAWYER ABOUT LEMON LAW FOR STATE OF COLORADO THIS IS A VERY UNSAFE VEHICLE WHY DID OR IS THERE NO AIRBAG...
Electrical system, Engine, Jul 4, 2019
I BOUGHT A USED 2014 DODGE CHARGER LESS THAN A MONTH AGO . I HAVEN'T MADE MY FIRST PAYMENT AND HAVE TO REPLACE THE OIL FILTER HOUSING AND NO A PROBLEM WITH MY BATTERY SAVER INDICATOR SHUTTING OF FUNCTIONS OF THE CAR WHILE DRIVING . DEALER HAS RECOGNIZED THE ISSUE BY UNWILLING TO PAY FOR ALL COST AND PARTS OF REPAIR .
Steering, Other or unspecified, Jun 27, 2019
I HAVE OWNED THE CAR FOR A LITTLE OVER A YEAR, SINCE THEN I HAVE HAD THE STEERING WHEEL AND THE STEERING WHEEL ROD/COLUMN COMPLETELY COME OUT IN MY LAP.. ONCE WHILE DRIVING. I HAVE ALREADY HAD IT FIXED BY MY CERTIFIED PREOWNED WARRANTY AND ONCE AGAIN IT HAS DONE IT. THIS TIME IT TOOK OFF MY WINDSHIELD WIPER LEVER, IT HAS COMPLETELY DESTROYED MY INTERIOR AND UNFORTUNATELY THE WARRANTY DID NOT COVER THAT WHICH IS NOT FAIR. REMEMBER THE STEERING WHEEL COLUMN AND ROD IS VERY HEAVY AND DOES MUCH DAMAGE WHEN IT FALLS IN YOUR LAP WHILE DRIVING. I HAVE BEEN THE ONLY OWNER, IT HAS NEVER BEEN IN AN ACCIDENT, I HAVE ONLY SERVICED AND BOUGHT IT FROM A DODGE DEALERSHIP. THE CAR NOW HAS 69,000 MILES AND RECENTLY WAS FIXED OVER A MONTH AGO AND ISSUE STILL REMAINS. MY CAR WAS IN THE SHOP FOR OVER 20 DAYS I DID NOT GET A RENTAL VEHICLE AND IT WAS THE MOST PAIN I'VE EVER EXPERIENCED WHEN IT COMES TO DEALING WITH WARRANTEES AND DEALERSHIPS I HAVE EVER EXPERIENCED IN MY LIFE. THIS NEEDS TO BE ADDRESSED OR I WILL TAKE OTHER MATTERS. I HAVE BEEN THE ONLY OWNER, IT HAS NEVER BEEN IN AN ACCIDENT, I HAVE ONLY SERVICED AND BOUGHT IT FROM A DODGE DEALERSHIP. THE CAR NOW HAS 69,000 MILES AND RECENTLY WAS FIXED OVER A MONTH AGO AND ISSUE STILL REMAINS. MY CAR WAS IN THE SHOP FOR OVER 20 DAYS I DID NOT GET A RENTAL VEHICLE AND IT WAS THE MOST PAIN I'VE EVER EXPERIENCED WHEN IT COMES TO DEALING WITH WARRANTEES AND DEALERSHIPS I HAVE EVER EXPERIENCED IN MY LIFE. THIS NEEDS TO BE ADDRESSED OR I WILL TAKE OTHER MATTERS.ACCORDING TO THE STATE OF COLORADO THE LEMON LAW WILL BE IN EFFECT IF THE CAR IS IN SHOP FOR THE SAME REPAIR OVER 30 DAYS AND I AM WILLING TO HIRE A LAWYER AND MAKE THIS PROCESS HAPPEN. AND NOW THE CRUISE CONTROL DOES NOT WORK
Electrical system, Jun 24, 2019, fire
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE VEHICLE STALLED WHILE DRIVING AND BATTERY CAUGHT ON FIRE WHEN RESTARTED THE CONTACT WAS LEFT STRANDED THE CONTACT BELIEVES THE FIRE WAS CAUSED DUE TO BATTERY FAILURE THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH WITHOUT WARNING, THE HEADLIGHTS FAILED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT NOTICED THAT SMOKE WAS COMING FROM THE REAR OF THE VEHICLE. THE TRUNK WAS UNLOCKED AND THE CONTACT NOTICED THAT THE BATTERY WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS FILED. THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED FROM THE SCENE TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR INSPECTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PIIR = Y. AH
Electrical system, Jun 14, 2019
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT HE HAD TO MANUALLY ENTER THE VEHICLE WITH THE KEY BECAUSE THE BATTERY WAS DRAINED. THE VEHICLE WAS TOWED TO SPITZER CHRYSLER DODGE (13001 BROOK PARK RD, BROOK PARK, OH 44142) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON 6-14-19 FCA. THE APPROXIMATE FAILURE MILEAGE WAS 47,828. *BF *JB
Steering, Electrical system, Vehicle speed control, Jun 5, 2019
WHILE DRIVING FREEWAY, HIGHWAY, IN A PARKING LOT OR AT A STOP LIGHT MY CARS ELECTRONICS ARE SHUTTING OFF AND OCCASIONALLY THE ENGINE SHUTS OFF AND MY STEERING LOCKS UP. SOUNDS LIKE THE P60 RECALL BUT MY CAR VIN DOES NOT QUALIFY BUT HAD ALL THE SAME SYMPTOMS AND IS VERY DANGEROUS. THIS CAR IS MY ONLY WAY TO WORK AND IT'S BEEN GETTING WORSE AND I HAVE BEEN DENIED A FIX ON THIS. THIS IS NOT SAFE AT ALL
Air bags, May 30, 2019, crash
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A POLE, WENT INTO A DITCH, CRASHING INTO A CONCRETE SEWAGE STRUCTURE. DURING THE INCIDENT THE FRONT END AND SIDES OF THE VEHICLE WERE SEVERELY DAMAGED BUT NO AIR BAGS DEPLOYED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED HEAD, LEFT ARM, RIGHT HIP, BACK AND LEFT LEG INJURIES DURING THE CRASH THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,000. *DT *DT*JB 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Power train, May 15, 2019
AFTER THE PCM / TCM CRUISE CONTROL RECALL SERVICE, THE TRANSMISSION HAS NOT BEEN THE SAME. THE SHIFTING IS ALL OFF AND THE TRANSMISSION LUNGES AND CLUNKS. I HAVE TAKEN THE VEHICLE BACK TO THE DEALER SEVERAL TIMES. THEY REPORT THE TRANSMISSION IS FUNCTIONING PROPERLY. WHEN CLEARLY IT IS NOT. THE CAR LUNGES FORWARD WHEN COMING TO A STOP.
Electrical system, May 15, 2019
MY VEHICLE HAS A RECALL (CAMPAIGN 17V-741) FOR THE ALTERNATOR. I TOOK MY VEHICLE TO MY LOCAL DODGE DEALER FOR REPAIRS AND WAS ADVISED THAT SINCE MY VIN IS NOT IN THE DODGE RECALL DATABASE, THE REPAIR CANNOT BE DONE UNDER RECALL AND I WOULD HAVE TO PAY FOR THE REPAIR/REPLACEMENT OF THE ALTERNATOR. MY "BATTERY SAVER MODE" LIGHT ILLUMINATES REGULARLY UNDER LOAD SUCH AS AIR CONDITIONER. TO DATE, DODGE REFUSES TO HONOR THE RECALL.
Electrical system, Other or unspecified, May 15, 2019
MY CAR OFTEN SOMETIMES THE ABS & TRACTION CONTROL LIGHT POP UP OUT OF THE BLUE AT THE SAME TIME THEN GOES OFF & ALSO IT SEEMS AT TIMES THE TRANSMISSION GETS STUCK WHEN REDUCING SPEED COMING TO S STOP ALSO THE VEHICLE ALL OF A SUDDEN JUST TURN OFF ON ME WHEN I WAS RUN MY A.C IN A DRIVE THROUGH AS I PROCEEDED TO PULL OFF
Air bags, May 6, 2019
TAKATA RECALL. I HAD TO WAIT OVER TWO MONTHS TO GET AN APPOINTMENT TO GET MY AIRBAG RECALL FIXED. UPON GETTING TO THE DEALERSHIP THEY TOLD ME THEY DIDNT HAVE THE PARTS. WHY DIDNT THEY CALL ME? THEY HAVE NOT TOLD ME WHEN THEY WILL FIX THIS. I HAVE INSTRUCTED FAMILY IF I GET IN AN ACCIDENT AND DIE OR GET SERIOUSLY INJURED TO SUE. THIS IS CRAZY I HAVE TRIED THREE TIMES TO HAVE THIS FIXED AND THEY NEVER HAVE PARTS OR CALL ME AND CANCEL.
Steering, May 2, 2019
TL* THE CONTACT OWNS A 2014 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING ABILITY BECAME DIFFICULT. THE CONTACT DROVE THE VEHICLE TO A PARTS DEALER AND WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO PARKWAY CHRYSLER DODGE (21560 HALL RD, CLINTON TOWNSHIP, MI 48038) WHERE IT WAS DETERMINED THAT THE STEERING RACK NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Engine, Apr 18, 2019
DEFECTIVE LEFT CYLINDER IN PENTASTAR 3.6VL ENGINE. MY CAR WAS BUILT IN SEPTEMBER 2013. IT HAS THE CONSTANT TICKING AND PUTTERING ASSOCIATED WITH THE DEFECT. DRIVES FINE, MAY OR MAY NOT HAVE THE CHECK ENGINE LIGHT ON, BUT WHEN IDLE IT SHAKES/KNOCKS UNCONTROLLABLY. MY MECHANIC EDUCATED ME ON THE DEFECT AFTER MANY ATTEMPTS AT REPAIRING THE SEVERE MISFIRING. CONTACTED DODGE AND CHRYSLER AND WAS INFORMED THAT BECAUSE MY CAR IS A 2014 CHARGER IT DID NOT HAVE THE 150,000 EXTENDED WARRANTY FOR HIS KNOWN DEFECT IN CHARGERS FROM 2011-2103; NOTING MINE WAS BUILT IN 2013.
Steering, Electrical system, Electronic stability control (ESC), Apr 17, 2019
ALL DASH WARNING LIGHTS ARE ON. LOSS OF POWER STEERING TRANS SLIPPERY AND STICKING.