2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: air bags
52 reports, newest first. Show all
Air bags, Seats, Jan 21, 2004, crash
MY CHILDREN AND I WERE INVOLVED IN AN AUTO ACCIDENT IN WHICH WE WERE HIT IN THE REAR, AND THEN HIT THE CAR IN FRONT OF US, WHICH ALSO HIT THE CAR IN FRONT OF THEM.OUR 2000 DODGE DURANGO APPEARS TO HAVE FAULTY SAFETY MECHANISMS, AND OTHER HAZARDS, FOR NEITHER AIR BAG DEPLOYED, AND BOTH FRONT SEATS COLLAPSED.*AK
Air bags, Jan 15, 2004, crash
MY WIFE HIT A CONCRETE BARRIER HOUSING A 30 FT. POLE HEAD ON DOING APPROX $9000 DAMAGE. SHE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL BEACAUSE HER HEAD HIT & BROKE THE VISOR AND VISOR ARM THEN HIT THE STEERING WHEEL WHEN THE AIRBAGS DID NOT DEPLOY. SHE WAS DRIVING APPROX 15 MPH WHEN THE ACCIDENT OCCURRED. SHE WAS OUT OF WORK A WEEK DUE TO HER INJURIES AND STILL HAS MEDICAL ISSUES. CHRYSLER SENT AN INVESTIGATOR TO CHECK THE SYSTEM WHO STATED IT WAS FINE.
Service brakes, Hydraulic, Air bags, Dec 11, 2003, crash
WHEN WE TRIED TO AVOID AN ACCIDENT BY BRAKING, OUR ANTI-LOCK BRAKES LOCKED AND WE WERE UNABLE TO STEER. ALSO, UPON IMPACT AT APPROXIMATELY 40-45 MPH, OUR AIR BAGS DID NOT DEPLOY EVEN THOUGH THE FRONT END OF OUR DODGE DURANGO (2000) WAS COMPLETELY DESTROYED.*AK
Air bags, Oct 13, 2003, crash
MY WIFE WAS DRIVING OUR 2000 DODGE DURANGO. MY DAUGHTER WHO WAS SEATED IN THE REAR PASSENGER SEAT SCREAMED CAUSING MY WIFE TO TURN AND LOOK THEN HITTING A CONCRETE PAD HOUSING A APPROXIMATELY 30 FEET POLE FROM THE TARGET PARKING LOT. THERE IS APPROXIMATELY $9000 DAMAGE AND MY WIFE HAD TO BE TAKEN BY PARAMEDICS TO A LOCAL HOSPITAL. HER HEAD HIT AND BROKE THE VISOR AND VISOR ARM AND THEN THE STEERING WHEEL DUE TO THE AIR BAG NOT DEPLOYING. A CHRYSLER INSPECTOR HAS INSPECTING THE VEHICLE AND DETERMINED THERE WAS NOTHING WRONG WITH THE AIRBAGS WHICH I HAVE A HARD TIME UNDERSTANDING. *LA
Air bags, Oct 1, 2003, crash
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED. ALL FIVE PASSENGERS IN THE VEHICLE WERE INJURED. *AK *JB
Air bags, Sep 25, 2003
WHILE DRIVING AT 20 MPH THE CONSUMERS VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. NEITHER THE DRIVER NOR PASSENGER SIDE AIR BAGS DEPLOYED. THE CONSUMER HAS CONTACTED THE DEALER. CAUSE OF THE PROBLEM HAS YET TO BE DETERMINED. PLEASE PROVIDE ANY FURTHER DETAILS. *NLM
Air bags, Sep 10, 2003, crash
WHILE DRIVING AT 45 MPH CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S SIDE AIR BAG DID NOT DEPLOY.*AK
Air bags, Aug 25, 2003, crash
VEHICLE WAS IN A FRONTAL COLLISION WHILE DRIVING AT 15 MPH. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK
Air bags, Aug 7, 2003, crash
THE VEHICLE WAS INVOLVED IN A COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. *AK *JB
Air bags, Dec 26, 2002, crash
THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. TS *JB
Air bags, Dec 23, 2002
CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE AIR BAGS FAILED TO DEPLOY. *JB
Steering, Air bags, Sep 16, 2002, crash
AT 55MPH CONSUMER LOST CONTROL OF VEHICLE, WENT INTO A DITCH, AND VEHICLE ROLLED OVER. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Air bags, Jul 30, 2002, crash
WHILE DRIVING 40 MPH HIT A CAR FROM BEHIND, PUSHING CAR ABOUT 10 YARDS. UPON IMPACT, AIR BAGS DID NOT DEPLOY, DRIVER SUSTAINED INJURIES. *AK
Air bags, May 31, 2002, crash
FRONT COLLISION, HITTING A 15 PASSENGER VAN AND DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED INJURIES.*AK CONSUMER STATES THE VAN PULLED OUT IN FRONT OF HIM, CONSUMER ATTEMPTED TO HIT THE BRAKES BUT HIT THE VEHICLE AT A SPEED OF 45 MPH.*JB
Steering, Air bags, Apr 26, 2002
CONSUMER HAS HAD SEVERAL PROBLEMS WITH THE STEERING, THE RACK AND PINION, GEAR ASSEMBLY, STEERING COLUMN ASSEMBLY AND THE CLOCKSPRING HAVE BEEN REPLACED, EVEN AFTER THE RECALL REGARDING THE CLOCKSPRING ASSEMBLY, THE VEHICLE CONTINUES TO HAVE STEERING PROBLEMS, CONSUMER STATES THAT PRIOR TO THE CLOCKSPRING FAILING, THE STEERING WHEEL FREEZES UNTIL THE WHEEL IS FORCED PAST A POINT TO FREE IT. *SLC
Air bags, Feb 28, 2002, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 25-30 MPH, AND NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. POLICE REPORT ATTACHED. *AK THERE WAS ONE INJURY. *TT
Air bags, Feb 6, 2002, crash
CONSUMER WAS TRAVELING ABOUT 35MPH ON MAIN STREETAND ANOTHER VEHICLE VEERED INTO HIM. CONSUMER BOUNCED OFF THE VEHICLE AND RAN INTO A POLE. AIRBAGS DIDN'T DEPLOY.*AK
Air bags, Jan 22, 2002, crash
WHILE AT 65 MPH AND RUNNING INTO A TREE HEAD-ON AIR BAGS DID NOT DEPLOY, AND VEHICLE WAS TOTALED. CONSUMER WAS INJURED IN ACCIDENT. CONTACTED MANUFACTURER, AND MANUFACTURER STATED SIMPLY THAT CONSUMER WAS NOT GOING FAST ENOUGH FOR AIR BAGS TO DEPLOY. *AK
Air bags, Jul 11, 2001, crash
WHILE DRIVING 30 MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF CONSUMER, AND CONSUMER REARENDED OTHER VEHICLE. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK
Air bags, Jul 2, 2001, crash
WHEN DRIVING AT 15M PH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER'S SIDE AIR BAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Air bags, Jun 15, 2001, crash
HIT GUARD RAIL HEAD ON AT 65MPH, AIRBAGS DIDN'T DEPLOY, ROLLED TRUCK 2-3 TIMES. SECOND NEW DODGE AUTO THAT AIRBAGS DIDN'T DEPLOY IN ACCIDENT.
Air bags, May 30, 2001, crash
CONSUMER WAS TRAVELING ABOUT 30MPH ON HIGHWAY AND WAS INVOLVED IN A COLLISION. UPON IMPACT, BOTH AIR BAGS FAILED TO DEPLOY. *AK ONE PERSON WAS INJURED IN ACCIDENT, CONSUMER HAS EXTENDED WARRANTY, HOWEVER COULD NOT FIND ANYONE TO CHECK OUT AIRBAGS. *SLC
Air bags, Mar 28, 2001, crash
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY.*AK
Air bags, Mar 20, 2001, crash
PASSENGER AND DRIVER AIR BAGS DID NOT DEPLOY IN AN ACCIDENT WHILE DRIVING 25 MPH. *SLC
Steering, Air bags, Oct 18, 2000
WHILE MAKING A TURN POWER STEERING LOCKED UP, AND THE AIR BAG LIGHT ILLUMINATED. CONSUMER WAS TOLD BY DEALER, THAT THE CLOCK SPRING BROKE, AND THAT THIS COULD CAUSE THE AIR BAG TO DEPLOY.*AK