2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: power train
120 reports, newest first. Show all
Power train, Oct 28, 2003
2000 - DODGE DURANGO - W/ 57,364 MILES REQUIRED UPPER BALL JOINT (L) REPAIR OF $126,65. REAR UNIVERSAL JOINT AXLE AND BAN BUSHINGS $194.26. HE VEHICLE RUMBLED AND VIBRATED SIMILIAR TO DRIVING ON A WASHBOARD. *AK
Power train, Oct 28, 2003
I HAVE A 200 DODGE DURANGO 2 WHEEL DRIVE WITH 54000 MILES AND MY FAMILY WERE AT A STOP LIGHT IN JOPLIN MO, I WENT TO TAKE OFF AND BEFORE I WENT 3 INCHES THE DRIVESHAFT STARTED HITTING THE BOTTOM OF THE TRUCK AND GROUND. I STOPPED ENGINE AND GOT OUT TO SEE WHAT HAPPENED THINKING A UJOINT BROKE, NO CHANCE, THE PINNION BROKE IN HALF. UPON CLOSER INVESTIGATION YOU COULD SEE WHAT APPEARS TO BE A BUBBLE IN THE CENTER OF PINNION SHAFT WHERE IT WASNT CAST PROPERLY WEAKENING UNTIL IT BROKE. AFTER IT BROKE THE TRUCK WOULDNT MOVE FORWARD ( LOCKED UP ) JUST PUSHABLE BACKWARDS .IF I WAS GOING DOWN THE ROAD 65 MPH AND IT BROKE IT COULD OF KILLED US ALL NOT TO MENTION A 7 MTH OLD DAUGHTER STUCK THERE FOR 4.5 HRS AND NOW SICK. IM A ASE MASTER CERTIFIED TECH WITH OVER 27 YRS EXPERIENCE. THIS IS THE LAST DODGE ILL BUY AND ILL NEVER RECOMEND ANYONE ELSE TO BUY DODGE EITHER. AFTER THE NEW REAREND GETS IN IT IM TRADING IT OFF FOR A CHEVROLET. *AK
Power train, Oct 27, 2003
I PURCHASED MY 2000 DODGE DURANGO 8 MONTHS AGO. IT NOW HAS 57,000 MILES. IN THE LAST MONTH, I REPLACED THE TORQUE CONVERTER CLUTCH, THE TRANSMISSION, THE "COMPUTER CHIP", AND NOW ONE OF MY DOORS WILL NOT OPEN (MUST REPLACE THE ACTUATOR IN THE DOOR).*AK I HAVE BEEN TOLD THAT THE BEARINGS ON BOTH SIDES NEED TO BE REPLACED, AND THAT THE SHOCK ARE LEAKING. SHUOLD THIS HAPPEN ON A 2000?
Steering, Power train, Electrical system, Oct 20, 2003
TRANSMISSION HAS FAILED TWO WEEKS AFTER PURCHASE DATE. *AK THE VEHICLES TRANSMISSION WENT IN REVERSE WHILE THE GEAR WAS IN DRIVE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REFUSED TO REPAIR THE VEHICLE FREE OF CHARGE BECAUSE OF THE VEHICLES MILEAGE, 37828. THE CONSUMER WAS UNDER THE ASSUMPTION THAT THE WARRANTY WAS VALID. THE WARRANTY WAS EFFECTIVE FROM 2002 (3 YEARS/36K MILES). THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL PROBLEM. THE INDICATOR LIGHTS STOPPED WORKING, HAZARD LIGHTS STOPPED WORKING, THE RIGHT REAR PASSENGER DOOR LOCK FAILED AND THE LEFT PASSENGER WINDOW MOTOR FAILED. THE VEHICLE ALSO EXPERIENCED STEERING PROBLEMS. *TS *NLM
Power train, Oct 18, 2003
A MOANING NOISE FROM MY TRANSMISSION WHILE IT IS IN REVERSE. *LA
Power train, Oct 7, 2003
FAULTY TRANSMISSION ON THE 3RD TRANSMISSION IN THE FIRST 75K. THE FIRST GEAR WENT OUT ON ALL THREE WITHIN 20K MILES OF INSTALL. *LA
Engine and engine cooling, Power train, Electrical system, Aug 26, 2003, fire
WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE LIGHT CAME ON AND SMOKE STARTED COMING FROM UNDERNEATH THE VEHICLE. THIS RESULTED IN VEHICLE BURSTING INTO FLAMES. PRIOR TO THIS OCCURRENCE DEALERSHIP REPLACED TRANSMISSION SENSOR 3 TIMES. CAUSE OF THE FIRE WAS UNDETERMINED. *AK
Power train, Jul 26, 2003
TRANSMISSION HAS IRREGULAR SHIFTS BETWEEN GEARS. IT SEEMS TO FLUCTUATE BETWEEN 1ST AND 2ND GEAR, OR LIKE IT CAN'T PICK WHICH GEAR IT WANTS TO BE IN. TRANSMISSION CLUNKS BETWEEN DRIVE AND REVERSE. LARSON DODGE IN PUYALLUP TOLD ME IT WAS NORMAL AND THAT I SHOULD PAY FOR A TRANSMISSION FLUID CHANGE EVEN THOUGH IT WAS STILL UNDER FACTORY WARRANTY. SAID IT NEEDS SYNTHETIC TRANNY FLUID. ONLY 30K MILES ON IT.*AK
Power train, Jul 23, 2003
REAR END MAKES A WHINING SOUND AND CAN BE PUT INTO DRIVE WITHOUT PRESSING BRAKE.*AK
Power train, Jul 22, 2003
HAD TO REPLACE THE TRANSMISSION AT 41,000 MILES ON OUR 2000 DODGE DURANGO. AROUND 30,000 MILES THE SUV'S RPM'S WOULD FLUCTUATE AND STALL AT STOPS. IT WOULD DO IT SPURATICALLY, YET BASICALLY DAILY. THE PLACE WHERE WE HAD IT SERVICED SAID THEY WOULD HAVE TO DUPLICATE THE PROBLEM BEFORE THEY COULD FIX IT. SINCE THIS DIDN'T HAPPEN ALL OF THE TIME THE SERVICE DEPARTMENT COULD NOT DUPLICATE IT. ON ONE OCCASSION THE SUV STALLED AND WE IMMEDIATELY DROVE IT TO THE SERVICE DEPARTMENT THEY DID TELL US THERE WAS A SERVICE BULLETIN ISSUED ABOUT THE COMPUTER NEEDING REPROGRAMMED BECAUSE OF HIGH RPM'S WHILE IDLING. SO THEY REPROGRAMMED THE COMPUTER. THAT LASTED FOR A COUPLE OF DAYS AND WE WERE CALLING THE SERVICE DEPARTMENT AGAIN. THIS TIME THEY SAID THEY COULD REPROGRAM THE COMPUTER AGAIN BUT WOULD HAVE TO CHARGE US $60.00 DO IT. FEELING THAT WE SHOULD NOT HAVE TO PAY FOR THIS WE DID NOT HAVE IT DONE. IT WAS SHORTLY AFTER THAT MY HUSBAND WAS DRIVING THE DURANGO AND IT QUIT WORKING THE TRANSMISSION LIGHT CAME ON AND THE ENGINE LIGHT. THE VEHICLE WAS TOWED TO THE SERVICE DEPARTMENT AND WE WERE NOTIFIED THAT THE TRANSMISSION WAS BAD AND THEY HAD TRIED TO REBUILD IT BUT THAT DID NOT WORK SO THEY WERE PUTTING A BRAND NEW TRANSMISSION IN THE 2000 DURANGO WITH 41,000 MILES. LUCKILY WE HAD PURCHASED AN EXTENDED WARRENTEE AND ONLY HAD TO PAY $50.00 TO REPLACE THE TRANSMISSION. WE HAD CONTACTED DAMLIER CHRYSLER AND TOLD THEM ABOUT THE SITUATION AND I AM VERY DISAPPOINTED IN THEIR COMPANY THEY ACTED AS IF THEY DID NOT CARE. WE HAVE HAD NUMEROUS OTHER PROBLEMS WITH THIS VEHICLE, DRIVERS SIDE SHOULDER SEATBELT BOLT JUST FELL OUT, WE HAD THE REAR A/C MOTOR REPLACED, THE A/C UNIT ITSELF DOES NOT GET COLD WHICH THE SERVICE DEPARTMENT STILL HAS NOT BEEN ABLE TO FIX IT, THE VEHICLE SHIFTS INTO GEAR HARD SOMETIMES YOU HAVE TO FLOOR IT TO GET THE VEHICLE TO GO INTO REVERSE, AND THERE ARE OTHER THINGS. IF WE HAD DONE OUR RESEARCH BEFORE PURCHASING THIS VEHICLE WE WOULD NOT HAVE BOUGHT IT.
Power train, Jun 16, 2003, crash
CONSUMER'S 3 YEARS OLD SON ENGAGED THE VEHICLE FROM PARK TO DRIVE AND DAMAGED THE FRONT OF THE VEHICLE. CONSUMER INQUIRED AS TO HOW IT WAS POSSIBLE FOR THE CHILD TO ENGAGE THE SHIFTER WITH UT COMPRESSING THE BRAKE PEDAL. DEALER NOT NOTIFIED YET. *AK
Power train, May 22, 2003
THE CONSUMER WAS ABLE TO MOVE THE GEAR SHIFT WITHOUT PRESSING DOWN ON THE BRAKE PEDAL. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS DESIGNED THAT WAY. *JB
Power train, May 10, 2003
TRANSMISSION AND DRIVE SHAFT FAILURE AT 52000 MILES. *NLM
Power train, Apr 29, 2003
WHILE DRIVING THE AUTOMATIC TRANSMISSION DIDN'T SHIFT PROPERLY DUE TO A DEFECTIVE OUTPUT SENSOR. THE DEALER HAS BEEN NOTIFIED. *NLM
Power train, Apr 29, 2003
TRANSFER CASE HAS GONE BAD. DODGE MISSED THE DIAGNOSIS AND SENT US BACK DRIVING UNTIL I WAS ABLE TO BRING IT BACK IN A APRIL (OVER A MONTH LATER). WE HAVE CURRENTLY ABOUT 75,000 MILES ON OUR 2000 DURANGO. THE TRANSFER CASE WENT BAD UNEXPECTEDLY AND UNTIMELY. OUR WHEELS COULD HAVE LOCKED UP WHILE WE WERE DRIVING CAUSING SERIOUS INJURY TO US AND OTHERS. *JB
Power train, Apr 19, 2003
TRANSMISSION WENT OUT OF OVER DRIVE WHILE DRIVING DOWN THE FREEWAY, WOULD NOT GO BACK INTO OVER DRIVE, "CHECK ENGINE" LIGHT CAME ON 5 DIFFERENT TIMES, DEALER FIRST TOLD ME I MAY NOT HAVE REPLACED GAS CAP PROPERLY AFTER FILLING WITH GAS, DEALER WORKED ON DURANGO EACH TIME UNDER WARRANTY, DEALER FINALLY CHANGED TRANSMISSION FLUID AND SEALS AND RE-BOOTED OR RE-PROGRAMMED COMPUTER AND CHECK ENGINE LIGHT IS FINALLY OFF. I LOST 3 DAYS ON AN OUT OF TOWN TRIP (CENTRAL OREGON)WAITING FOR A DEALER TO OPEN ON MONDAY TO CHECK IT, HE TOLD ME TO CONTINUE ON TRIP, HE COULD FIND NOTHING WRONG. (TO GET ME FAR FROM HIS DEALERSHIP?) I LOST ABOUT TWO WEEKS USAGE OUT OF THE DURANGO AND HAVE LOST ANY FAITH IN THE CAR BEING RELIABLE AS IT HAS SEVERAL PROBLEMS. *JB
Power train, Apr 15, 2003
DURANGO FAILS TO UP SHIFT AT REDLINE FROM FIRST GEAR TO SECOND, WHEN GEAR SELECTOR IS IN DRIVE. ENGINE HITS REV LIMITER REPEATEDLY. TOOK TO SUBURBAN CHRYSLER (SAINT PAUL), WHERE I WAS TOLD THIS IS NORMAL OPERATION. I AGREE THE ENGINE SHOULD HAVE A REV LIMITER IF THE TRANSMISSION DOESN'T SHIFT (MY COMPLAINT). NOT ONLY DID SUBURBAN CHRYSLER (SAINT PAUL) WASTE A WHOLE DAY OF HAVING MY DURANGO, THEY USED A HALF A TANK A GAS AND PUT OVER A HUNDRED MILES ON IT JUST TO TELL ME "THERE IS NO PROBLEM." EVERY CAR I HAVE EVER OWNED HAD AUTOMATIC TRANSMISSION (AND I HAVE WORKED ON A FEW MYSELF), AND HAVE NEVER FAILED TO SHIFT AT REDLINE (THOSE CARS HAD 100 TIMES THE MILEAGE, THAT MY DURANGO HAS). WHEN I PICKED UP MY DURANGO NOT ONLY WAS I PISSED THEY USED IT ALL DAY AND COULDN'T FIND ANYTHING WRONG WITH IT, THEY DIDN'T EVEN SHUT THE HOOD ALL THE WAY WHEN THEY WERE DONE. I HAD TO PULL OVER ON THE FREEWAY TO CLOSE THE HOOD PROPERLY (IT WAS BOUNCING ON THE SAFETY CATCH). I COMPLAINED TO CHRYSLER WHO TOLD ME TO VISIT ANOTHER DEALER. THIS IS CERTAINLY 5 OUT OF 10 STAR SERVICE.
Power train, Apr 2, 2003
OCCASIONALLY TRANSMISSION WILL NOT ENGAGE WHEN ATTEMPTING TO ACCELERATE FROM A STOP. TRANSMISSION IS IN DRIVE BUT ACTS AS IF IN PARK OR NEUTRAL. THIS HAS HAPPENED SEVERAL TIMES WHEN ATTEMPTING TO PULL AWAY AFTER STOPPING FOR A TRAFFIC LIGHT. *NLM
Power train, Mar 12, 2003
THE VEHICLE CHANGED GEARS WITHOUT THE BRAKES BEING APPLIED.*JB
Power train, Mar 6, 2003
TRANSMISSION FAILED CAUSING VEHICLE NOT TO ACCELERATE.*JB..*AK
Power train, Mar 6, 2003
AUTO TRANSMISSION DOES NOT ENGAGE WHEN IN DRIVE , ACTS LIKE IN NEUTRAL OR PARK. OIL CHANGES AND TRANSMISSION FLUID HAS BEEN SERVICED . DEALER WANTS OVER $3000.00 FOR A REBUILT TRANSMISSION. THIS IS A SAFTY ISSUSE DODGE NEEDS TO LOOK INTO. *JB
Power train, Electrical system, Latches/locks/linkages, Feb 10, 2003
THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB
Power train, Jan 27, 2003
TRANSMISSION NEEDING COMPLETE OVERHAUL AT 55,000 MILES
Power train, Jan 21, 2003
CONSUMER STATES, VEHICLE'S TRANSMISSION SLIPS OUT OF GEAR AND IS UNABLE TO DRIVE. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Power train, Dec 31, 2002
CONSUMER STATED THAT VEHICLE WILL NOT SHIFT INTO GEARS WHEN STARTING UP THE VEHICLE. TS