2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: power train
120 reports, newest first. Show all
Power train, Dec 30, 2002
TRANSMISISON SLIPS WHEN CHANGING FROM 1 TO 2 AND 2 TO 3. DEALER SAYS I AM A "GOOD CUSTOMER" AND WILL "EXTEND" WARRANTY TO COVER THIS FOR A $250 DEDUCTIBLE, OR THIS WOULD HAVE COST ME $2300. I APPRECIATE THE EFFORT, BUT I BELIEVE CHRYSLER HAS A PROBLEM WITH THIS FAMILY OF TRANSMISSIONS. I HAVE 36.5K MILES, THE 36 MONTHS PORTION WAS UP IN OCTOBER. THERE ARE SEVERAL PERSONS AT WORK WHO HAVE EXPERIENCED SAME TYPE SYMPTOMS RELATED TO TRANS. THIS TRANS IS ALSO USED ON DAKOTAS, DURANGOS AND AT LEAST THE 1500 RAMS. THE DURANGO OWNERS CLUB WEBSITE HAS ALSO HAD SEVERAL POSTS JUST FOR DECEMBER RELATED TO TRANSMISISONS WITH VEHICLES STARTING IN "98. HOW MANY MORE ARE OUT THERE THAT CHRYSLER IS NOT ADMITTING TO? DEALER DIDN'T OPEN TRANS, JUST ORDERED THE REBUILD KIT (LAST MONDAY). AS OF THIS MORNING, 12-30-02, MY TRUCK WAS STILL NOT BEING WORKED ON, HAVE HAD PARTS SINCE 12-26-02.
Power train, Structure, Dec 27, 2002
WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS
Engine and engine cooling, Power train, Dec 20, 2002
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK
Power train, Dec 14, 2002
I HAVE A CHECK ENGINE LIGHT ON MY DASH BOARD. I TOOK THE CAR INTO THE DEALERSHIP AND THEY RAN A DIAGNOSTIC TEST ON THE CAR AND IT INDICATE THAT THE " DIAGNOSTIC TEST DTL FOR THE TORQUE CONVERTOR CLUTCH CIRCUIT FAILURE INTFRMAL, RECOMMEND O/H TRANSMISSION." I WAS ADVISED OF THE PROBLEM. MY ISSUE IS THAT THE CAR IS A 2000 MODEL AND HAS 44,500 MILES ON IT AND THE CAR HAS A TRANSMISSION PROBLEM ALREADY. THERE IS NO NOISE OR FEELING OF THE ACCELERATION OR CHANGE OF GEAR PROBLEMS. WHY HAVE TRANSMISSION PROBLEMS THIS EARLY IN THE CAR LIFE.
Suspension, Power train, Sep 17, 2002
WHILE DRIVING AT 40 MPH VEHICLE SUDDENLY CAME TO A HOLT. VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. VEHICLE WAS TOWED TO DEALER. DEALER STATED IT WAS REAR ALIGNMENT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Sep 13, 2002
VERY HIGH REAR-END FAILURE RATE FOR THIS VEHICLE WHICH COULD LOCK UP AT ANY SPEED. NLM
Power train, Sep 4, 2002, crash
I DOUBLED PARKED THE TRUCK IN FRONT OF AN OLD FORD LTD., PLACED THE TRUCK IN PARK AND LEFT IT IN IDLE. GOT OUT OF THE TRUCK LEAVING THE FRONT DOOR OPEN, WENT TO THE REAR LEFT DOOR TO TAKE OUT A CAR SEAT WHEN SUDDENLY THE TRUCK SLIPPED INTO REVERSE PEALING THE TWO LEFT DOORS WITH THE FORD AND DAMAGING THE LEFT FRONT FENDER. THE DAMAGES TO THE TRUCK WHERE OVER $4500.00. ACCORDING TO THE DEALER WHERE DAIMLER ROAD SIDE ASSISTANCE TOOK THE TRUCK (RIVERDALE CHRYSLER) THEY FOUND NO PROBLEMS WITH THE TRANSMISSION AND AFTER HAVING THE TRUCK FOR OVER 7 WEEKS I RECEIVED A CALL STATING THAT THE CHECK ENGINE LIGHT WAS COMING ON. THE ACCIDENT HAPPENED ON JULY 12TH, 2002 AND ITS NOW AUGUST 4TH AND I STILL HAVE NOT GOTTEN THE TRUCK BACK.*AK
Power train, Aug 6, 2002
WITHOUT PRIOR WARNING VEHICLE SHUT DOWN WHILE TRAVELING ON HIGHWAY. TRANSMISSION BLEW OUT. DEALERSHIP IS AWARE OF PROBLEM.*AK
Power train, Aug 6, 2002, crash
VEHICLE WAS IN PARK AND IGNITION TURNED OFF WHEN VEHICLE SUDDENLY ROLLED FORWARD INTO A TREE. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Other or unspecified, Jul 18, 2002
ENGINE CHECK LIGHT CAME ON. TOOK VEHICLE TO DEALER ,AND THEY WERE TRYING TO CORRECT TRANSMISSION PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Vehicle speed control, May 28, 2002
TRANSMISSION SHIFTS INTO PASSING GEAR, RPMS RISE AND LOSS OF POWER, WHILE STEADY ON GAS. *AK
Power train, May 6, 2002, crash
VEHICLE WENT INTO GEAR WITHOUT PRESSING ON BRAKE. VEHICLE ROLLED AND HIT A DECK. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Power train, Apr 12, 2002
UPON STARTING VEHICLE AND PUTTING IT INTO REVERSE TRANSMISSION COMPLETELY SHUTDOWN. HAD TO HAVE VEHICLE TOWED. DEALER REFUSED TO REMEDY PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION.*AKI
Power train, Apr 2, 2002, crash
GEAR SHIFTER SHIFTS WITHOUT USING BRAKE OR ANY OTHER SAFTEY DEVICE. *AK
Power train, Feb 27, 2002
CONSUMER'S WAS SITTING STILL AT A INTERSECTION AND HEARD A LOUD NOISE COMING FROM UNDERNEATH THE VEHICLE, AXLE BROKE.*AK
Suspension, Engine and engine cooling, Power train, Structure, Vehicle speed control, Seats, Feb 5, 2002
CONSUMER STATES FENDER FELL OFF DRIVERS SIDE, DEALER INSTALLED TWO WHEEL WELL FASTENERS, CONSUMER STATES THAT RAIL DUST COVERS VEHICLE AT REAR, CONSUMER STATES RATTLING, SQUEAKING, CRUNCHING OR MOANING NOISE THROUGHOUT VEHICLE OVER BUMPS, DEALER REPLACED ANTI RATTLE CLIP, AND BOTH REAR LEFT SPRINGS, VEHICLE LUNGES FORWARD WITH BRAKE ON AT STOPS, DEALER FOUND THROTTLE VALVE WAS SCORED AND REPLACED VALVE BODY, TRANSMISSION HESITATES OR WILL NOT ENGAGE WHEN BRAKES ARE APPLIED, DEALER REPLACED ALL SEALS, CLUTCHES, AND CLEANED AND INSPECTED OVERDRIVE, SHIFT LINKAGE OUT OF ADJUSTMENT, ON SEVERAL OCCASIONS, ENGINE PINGS ON ACCELERATION, DEALER UNABLE TO DUPLICATE, CONCERNS WITH BROKEN REAR SEAT LATCHES AND SEAT NOT FLIPPING FORWARD, DEALER PERFORMED CLOCKSPRING SAFETY RECALL 01V153000. *TT
Power train, Jan 17, 2002
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Power train, Dec 24, 2001
WHILE DRIVING, THE TRANSMISSION CONTROL LEVER BECAME DISENGAGED FROM THE TRANSMISSION, BECAUSE DEALER DID NOT INITIALLY FILL THE TRANSMISSION FLUID TO ITS MAXIMUM OPERATING CAPACITY, ALSO THE LINKAGES HAD COME UNDONE, PROBLEM HAS REOCCURRED 3 TIMES.*ET
Power train, Dec 7, 2001
WHEN GETTING INTO THIRD GEAR TRANSMISSION WOULD NOT SHIFT, TRANSMISSION WILL ROAR UP, DEALERSHIP REPLACED TRANSMISSION TWICE. *AK CONSUMER IS STATING THAT THE MECHANIC TOLD THEM, THAT DODGE HAS HAD A HISTORY OF PROBLEMS WITH BAD SEALS IN THEIR TRANSMISSIONS,CONSUMER FEELS THAT DODGE SHOULD PAY FOR THE SECOND TRANSMISSION REPLACEMENT. *YD
Power train, Nov 14, 2001
WHILE SHIFT LEVER INDICATOR WAS IN PARK AND ENGINE WAS IDLING VEHICLE JUMPED INTO REVERSE AND TRAVELED APPROXIMATELY 50 FEET. VEHICLE CRASHED INTO TREES, CAUSING PROPERTY AND VEHICLE DAMAGE. THERE WERE NO INJURIES DURING THIS INCIDENT. DEALERSHIP EXAMINED VEHICLE, AND REPLACED DRIVESHAFT IN AN ATTEMPT TO CORRECT THE PROBLEM. ON 06-NOV-2001, WHILE VEHICLE WAS IN PARK AND IDLING, IT JUMPED OUT OF PARK INTO REVERSE AND TRAVELED APPROXIMATELY 20 FEET. IN AN ATTEMPT TO STOP VEHICLE, A TIRE ROLLED OVER OWNERS ANKLE. DEALERSHIP WAS CURRENTLY EXAMINING VEHICLE FOR SECOND INCIDENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Power train, Nov 14, 2001
WHEN GEAR SHIFT IS MOVED FROM PARK TO REVERSE THE INDICATOR SHOWS IT TO BE IN REVERSE BUT IT IS NOT. AT TIMES WHEN SHIFTED FROM PARK TO REVERSE THERE IS NO INDICATIONS AT ALL. DEALER REPLACED TRANSMISSION MODULE AFTER LONG TALKS WITH MANUFACTURER, BUT DID NOT FIX PROBLEM AND IS GETTING WORSE. TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING THE BRAKE PEDAL, APALLING!! *AK
Engine and engine cooling, Power train, Oct 10, 2001
VEHICLE FAILS TO ENGAGE INTO GEARS PROPERLY WHILE IDLING AT STOP SIGNS OR LIGHTS. THIS CAUSES VEHICLE TO STALL . PROBLEM CAN HAPPEN WHILE DRIVING AT ANY SPEED. HAD BEEN TO DEALERSHIP NUMEROUS TIMES. HAD TRANSMISSION REPLACED, BUT PROBLEM STILL EXISTS. MECHANIC HAD NO KNOWLEDGE OF CAUSE OF PROBLEM. *AK
Power train, Oct 1, 2001
I HAD A LOT OF CHATTERING AND GRINDING NOISES IN BOTH THE FRONT AND REAR DIFFERENTIAL. THE DEALER CHECKED THE PROBLEM AND FOUND OUT THAT THE DIFFERENTIAL FLUID NEEDED TO BE CHANGED DUE TO THE VISCOSITY BEING WEAK AND RECOMMENDED THAT IT BE CHANGED AND ADDITIVE BE DONE. UPON FINDING THIS OUT THEY ALSO SAID THAT THIS FLUID WOULD HAVE TO BE CHANGED EVERY 30,000 MILES. MY COST FOR THIS PROBLEM WAS $400.00. IT WAS NOT SPECIFIED IN THE OWNER'S MANUAL THAT THIS HAD TO BE DONE AT ALL.*AK
Power train, Aug 20, 2001, crash
WHILE PARKED AND IDLING A 3YEAR OLD CHILD WAS ABLE TO SHIFT VEHICLE OUT OF PARK INTO DRIVE, AND WITHOUT APPLYING BRAKE PEDAL, VEHICLE WENT INTO A CORN FIELD BEFORE STOPPING; DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Service brakes, Hydraulic, Power train, Aug 3, 2001
WHEN DRIVING ON UNEVEN ROAD SURFACE AS I-94 FWY, VEHICLE EXPEIRENCES LOSS OF SPUR TRACTION AND BRAKE-OUT. IN THREE LANE TRAFIC, BRAK-OUT IS A MAJOR FAILURE AND CAUSES WITH UN-EXPIREANCED DRIVER BAD EXIDENCE. PLEASE CHECK WITH MANUFACTURE, SINCE 5 OTHER OWNERS IN MY COMPANY EXPERIANCE THE SAME INCEDENT ALLMOST ANY DAY. *AK