2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: service brakes
83 reports, newest first. Show all
Service brakes, Hydraulic, Jul 21, 2003
BRAKE ROTORS WARP AFTER 3,000 MILES EVERY TIME THEY ARE REPLACED/TURNED-MAKES FOR VERY EXPENSIVE MAINTAINENCE. ALSO, WHEN BRAKING ON A "BUMPY" SURFACE (LIKE A ROAD UNDER CONSTRUCTION), BRAKES PULSE AND DO NOT STOP VEHICLE!!! *AK
Service brakes, Hydraulic, Jun 19, 2003
SOMEWHERE AROUND 25,000 MILES THE ROTORS ON MY DURANGO BEGAN TO WARP. I DON'T DRIVE IT HARD AND SELDOM TOW. THE FRONT END PULSATED SO HARD AS THE STEERING WHEEL SHOOK THAT I CONSIDERED IT EXTREMELY DANGEROUS. I TOOK IT IN AND HAD THE ROTORS TURNED, HOWEVER OVER THE NEXT 8,000 MILES, THE PROBLEM RETURNED AND IS WORSE THAN EVER. THE VEHICLE IS JUST THREE YEARS OLD AND IT'S DIFFICULT TO UNDERSTAND WHY NEW ROTORS ARE NEEDED SO SOON ON A VEHICLE THAT IS SUPPOSE TO BE SO TOUGH. I'M EXTREMELY DISAPPOINTED. DODGE SHOULD HAVE CORRECTED THIS PROBLEM. *NLM
Service brakes, Hydraulic, May 6, 2003, crash
APPROXIMATELY 20 OCCURRENCES OF ANTI-LOCK BRAKE FAILURE IN HARD BRAKING SITUATIONS, RESULTING IN ONE ACCIDENT IN 2002. AS THE BRAKES ARE APPLIED, THEY WILL CUT OUT AND A HUMMING NOISE CAN BE HEARD FROM THE MOTOR/FRONT OF THE VEHICLE. SOMETIMES THE BRAKING WILL KICK BACK ON AFTER A MOMENT OR TWO, OTHER TIMES THE BRAKE PEDAL MUST BE RELEASED AND REAPPLIED IN ORDER TO ACHIEVE NORMAL BRAKING. ON THE MAY 2, 2003 INCIDENT, I WAS ATTEMPTING TO STOP AT A RED LIGHT, TRAVELING 25 MPH, CLEAR AND SUNNY DAY, 52 DEGREES. THE LIGHT CHANGED QUICKLY AND I BEGAN BRAKING. AS I DEPRESSED THE BRAKE HARDER, THE BRAKES SEEMED TO GIVE OUT AND I HEARD THE HUMMING NOISE. THE DURANGO SLOWED TO ABOUT 2-5 MPH BUT MAINTAINED THAT SPEED, EVEN WITH THE BRAKE PEDAL FULLY DEPRESSED. AS I WAS ABOUT TO ROLL INTO THE INTERSECTION, I RELEASED THE BRAKES AND QUICKLY REAPPLIED THEM. THE DURANGO SHOT FORWARD BRIEFLY, BUT THE BRAKES THEN KICKED IN NORMALLY AND I WAS ABLE TO STOP ALL FORWARD MOMENTUM. MOST OF THE ABOVE INCIDENTS HAVE BEEN ON SUNNY DAYS, DRY CONDITIONS WITH AN AVERAGE AIR TEMP OF 60 DEGREES. WE HAVE MENTIONED THIS TO THE DODGE DEALERSHIP THAT MAINTAINS OUR VEHICLE AND THE BRAKING SYSTEM WAS INSPECTED. THEY STATED THAT THE BRAKES WERE OPERATING WITHIN SPECS AND THAT WITH ABS, THERE WILL BE A PAUSE AS THE ABS KICKS IN. MY WIFE AND I HAVE BOTH HAD PRIOR VEHICLES WITH ABS AND HAVE NEVER HAD THIS SITUATION BEFORE. *NLM
Service brakes, Hydraulic, Apr 19, 2003
ABS APPLIED WHEN A PEDESTRIAN WALKED IN FRONT OF VEHICLE TRAVELING ABOUT 30 MPH, DURANGO WOULD NOT STOP, CHUGGING MOTION, CLUNKING SOUNDS, REAR OF VEHICLE SKIDDING TO THE LEFT. DRY ROAD, SUNNY DAY, ABOUT 70 DEGREES OUTSIDE. *JB
Service brakes, Hydraulic, Feb 3, 2003
THE" ABS" WARNING LIGHT WAS ILLUMINATED CAUSING THE BRAKES LOCK. DEALER DIAGNOSED BRAKE SWITCH FAILURE CAUSED LOCK-UP. PH
Service brakes, Hydraulic, Equipment, Jan 14, 2003, crash
WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.
Service brakes, Hydraulic, Dec 23, 2002, crash
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS
Service brakes, Hydraulic, Oct 30, 2002
ROTORS ARE SHOT!! ONLY 26000 MILES CAN IS MAINTAINED SUPERBLY. IVE READ OF PAST RECALLS ON BAD ROTORS BY DODGE. ROTORS WERE THIN AND RUSTING FROM INSIDE OUT HAD TO REPLACE OR RISK MAJOR ACCIDENT. DT
Service brakes, Hydraulic, Oct 21, 2002
CONSUMER STATES THAT SINCE VEHICLE WAS AT 11000 MILES THE FRONT BRAKE ROTORS HAVE NEEDED CHANGING EVERY 12000 MILES. DEALER CONTACTED. TSCONSUMER STATES THAT 90 PERCENT OF DRIVING IS ON THE HIGHWAY. THE DEALER CHECKED THE BRAKE PADS AND THEY DID NOT SHOW SIGNS OF EXCESSIVE WEAR. *JG
Suspension, Service brakes, Hydraulic, Equipment, Aug 26, 2002
AT 32,000 WE HAD SEVERE SHAKING WHILE APPLYING BRAKES . WE TOOK OUR TRUCK IN TO HAVE IT LOOKED AT, SHOP SAID THAT FRONT BRAKE ROTORS WERE BAD AND HAD TO BE REPLACED, THEY COULD NOT BE TURNED . HAD THEM BOTH REPLACED WITH AFTER MARKET ROTORS . A/C CLUTCH ASSY REPLACED AT 39000 , AT 40000 MILES WE NOTICED A GROANING AND SQEAKING NOISE COMING FROM THE DRIVERS FRONT WHEEL WHEN EXITING THE VEHICLE ,AND NOTICED AN OILY SUBSTANCE ON DRIVEWAY UNDER TRUCK . WE HAD BOTH PROBLEMS LOOKED AT , FOUND 4 BAD BALL JOINTS 1 NEEDS REPLACING IMEDIATELY, ALSO RACK AND PINION SEALS ARE BAD . EST. $1700.00 TO REPAIR JOINTS AND RACK. BALL JOINTS ARE SEALED AND CANNOT BE GREASED , THEY SHOULD LAST ALOT LONGER THAN 40000 MILES .
Service brakes, Hydraulic, May 28, 2002
VEHICLE HAS TROUBLE SLOWING DOWN, AND CONSUMER HAS ALMOST BEEN IN A FEW ACCIDENTS DUE TO THIS PROBLEM. *AK
Suspension, Service brakes, Hydraulic, May 21, 2002
WHILE DRIVING STEERING WHEEL WAS PULLING TO THE LEFT. STEERING WAS ALSO A LITTLE LOOSE. TOOK VEHICLE TO MECHANIC FOR BRAKE WORK, AND MECHANIC INDICATED BALL JOINTS WERE BAD. TOOK VEHICLE TO DEALER, AND HAD BALL JOINTS REPAIRED.*AK
Service brakes, Hydraulic, May 17, 2002
WHILE APPLYING THE BRAKES THERE IS VIBRATION THOUGHOUT BRAKE PEDAL AND STEERING COLUMN. PEDAL. DEALERSHIP IS AWARE OF PROBLEM.*AK
Service brakes, Hydraulic, Jan 24, 2002, crash
DRIVING ON WET, SNOWY ROAD AT 40 MPH. MY CAR SWERVED VIOLENTLY TO THE RIGHT AND INTO AN EMBANKMENT. HAVE HAD REPEATED BRAKE PROBLEMS WITH BRAKE ROTOR WARPING IN THE PAST. AFTER THE ACCIDENT AND REPAIR, THE CAR DEVELOPED VIOLENT VIBTRATION IN FRONT END. REPAIR SHOP DIAGNOSED BAD FRONT WHEEL BEARINGS. REPAIR SHOP INFORMED ME THAT REPLACEMENT PARTS ARE ON "NATIONAL BACK ORDER" WITH 600+WAITING LIST. APPEARS TO BE YET ANOTHER DESIGN FLAW WHICH MAY WELL HAVE CONTRIBUTED TO MY ACCIDENT AND LOSS OF VEHICLE CONTROL.*AK
Service brakes, Hydraulic, Jan 24, 2002, crash
I HAVE HAD THREE INCIDENTS OF BRAKE FAILURE WITH MY 2000 (2WD, ABS) DURANGO. ONE RESULTED IN A THREE-CAR ACCIDENT WITH A TOTAL OF $38,000 (AND STILL COUNTING) DAMAGE.*AK
Service brakes, Hydraulic, Nov 1, 2001, crash
MY HUSBAND WAS DRIVING OUR CAR AND WAS APPROACHING A RED LIGHT,AT 20 MILES PER HOUR. AS THE LIGHT CHANGED TO RED HE PRESSED DOWN ON THE BRAKES AND IT DID NOT SLOW DOWN ANY, HE PROCEEDED TO GO THROUGH THE LIGHT APPLYING MORE PRESSURE TO THE BRAKES WHICH FAILED HIM. HE LEFT TIRE MARKS ON THE ROAD FOR ABOUT 37 FT AND ENDED UP HITTING A VEHICLE AND IN THE END THERE WERE 4 VEHICLES TOTAL. I HAVE RESEARCHED ON LINE AND HAVE FOUND OUT THAT THERE HAVE BEEN PROBLEMS WITH THE REAR BRAKES ON DODGE DURANGO'S THAT WERE MADE IN 1999. OUR DURANGO IS A 2000 BUT WAS MANUFACTURED IN DECEMBER 1999. WE FEEL THAT IN LIGHT OF THIS INFO, WE SHOULD HAVE RECIEVED SOME FORM OF RECALL LETTER FROM THE DEALERS WHICH WE HAVE NOT AS YET. WE ARE NOT SURE OF THE TOTAL COST OF THE ACCIDENT AS YET, SO THE FIGURES ARE JUST QUOTES SO FAR. *AK
Service brakes, Hydraulic, Oct 30, 2001, crash
WHILE DRIVING AT 20MPH ABS BRAKES LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF VEHICLE. VEHICLE HAD FRONTAL DAMAGE. CONTACTED DEALER, AND DEALER STATED THAT ABS BRAKES WERE NOT SUPPOSE TO LOCK UP, AND WOULD GET BACK IN TOUCH WITH CONSUMER.*AK CONSUMER WAS INFOMRED THAT ANTI-LOCK BRAKES ARE IN THE REAR NOT THE FRONT.*SLC
Service brakes, Hydraulic, Oct 2, 2001
WARPED FRONT BRAKE ROTORS ARE CAUSING SEVERE VIBRATION IN THE BRAKE PEDAL. DEALER DOES NOT RECOMEND RESURFACING BECAUSE THERE IS INSUFFICIENT MATERIAL AND THINNING THE ROTORS WILL COMPOUND THE PROBLEM. DEALER SAYS REPLACEMENT PARTS WILL LAST JUST AS LONG BASED ON DRIVING HABITS. NAPA SELLS ROTORS WITH A LIFETIME WARRANTY. THE ROTORS FROM THE FACTORY ARE A SAFETY PROBLEM THAT DODGE IS PASSING OFF ON THE CUSTOMER. NO WELL MAINTAINED VEHICLE SHOULD NEED TO HAVE NEW ROTORS INSTALLED AT JUST OVER 20,000 MILES.
Service brakes, Hydraulic, Aug 16, 2001
BRAKE PEDAL GETS MUSHY, METAL-ON-METAL SOUND HEARD, TRUCK CREEPS FORWARD. THIS IS THE SECOND TIME THERE HAS BEEN A PROBLEM WITH THE MASTER CYLINDER. *AK
Service brakes, Hydraulic, Power train, Aug 3, 2001
WHEN DRIVING ON UNEVEN ROAD SURFACE AS I-94 FWY, VEHICLE EXPEIRENCES LOSS OF SPUR TRACTION AND BRAKE-OUT. IN THREE LANE TRAFIC, BRAK-OUT IS A MAJOR FAILURE AND CAUSES WITH UN-EXPIREANCED DRIVER BAD EXIDENCE. PLEASE CHECK WITH MANUFACTURE, SINCE 5 OTHER OWNERS IN MY COMPANY EXPERIANCE THE SAME INCEDENT ALLMOST ANY DAY. *AK
Suspension, Service brakes, Hydraulic, Jul 17, 2001
WHILE CONSUMER WAS DRIVING ON HIGHWAY AND WITHOUT ANY NOTICE VEHICLE STARTED TO DO 180 DEGREE TURN, AND THEN BRAKES WOULD STOP WORKING. HAS NOT CONTACTED DEALER. *AK
Service brakes, Hydraulic, May 10, 2001, crash
PRESSED BRAKE ABS KICKED IN AND WOULD NOT STOP. CLEAR DAY, DRY CLEAN ROAD, AND NO SKIDDING. 3TIMES IN SHOP STILL A PROBLEM. *AK
Service brakes, Hydraulic, Apr 25, 2001
TOTAL BRAKE FAILURE AT 30 MPH DUE TO FAILURE OF MASTER CYLINDER, WHICH CAUSED REAR AND FRONT BRAKES TO BE INOPERATIVE. *AK INTERNAL LEAK AT MASTER CYLINDER. *YH
Service brakes, Hydraulic, Apr 8, 2001, crash
WHEN TRYING TO STOP, THE BRAKES SEEM TO GRAB AND THEN THE CAR SLIDES AND THEN THE BRAKES WOULD GRAB AGAIN. THIS HAS HAPPENED ABOUT 5 TIMES AND RESULTED IN CONCERN RE: THE SAFETY OF THE BRAKES. SOMETIMES THERE IS A CLICKING SOUND AFTER THIS HAPPENS. THEREFORE THE CAR WAS TAKEN TO THE DODGE DEALER TO HAVE THE BREAKS CHECKED AND NO PROBLEM WAS IDENTIFIED. BUT ON 4/7/01, WHEN THE BRAKES WERE APPLIED, A LOUD ROARING SOUND OCCURED AND THE CAR CONTINUED TO SLIDE AS IF THERE WERE NO BRAKES, WHICH CAUSED A COLLISION INTO THE REAR OF A VEHICAL AT A STOPLIGHT. THE NOISE CONTINUED AFTER THE COLLISION FOR ABOUT 30 SECONDS, FOLLOWED BY A STRONG BURNING ELECTRICAL SMELL. THE CAR WAS DRIVEN TO A PARKING LOT AND HAS BEEN DRIVEN HOME AND DOES HAVE BRAKING ACTION NOW. *AK
Service brakes, Hydraulic, Mar 28, 2001, crash
BRAKE PEDAL BECAME HARD, RESULTING IN EXTENDED STOPPING DISTANCE, AND CAUSING A COLLISION. DEALER INSPECTED VEHICLE.*AK