2000 Dodge Durango
Problems, recalls and owner-reported issues
Suspension is the leading concern among 1,097 owner complaints filed for this model year. This is the 3rd highest complaint count among 25 Durango model years with reports.
Of the 2000 reports, 118 involved a crash and 26 involved a fire. 88 people were injured and 11 people died.
What owners report most often
Recalls and investigations
Suspension, front, hubOct 20, 2008
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.
SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.
Campaign 08E064000 on NHTSA.gov
Engine and engine coolingMar 15, 2006
CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Campaign 06E024000 on NHTSA.gov
Suspension, front, control arm, upper ball jointDec 21, 2004
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V596000 on NHTSA.gov
Air bagsMay 8, 2001
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 01V153000 on NHTSA.gov
Representative owner complaints: steering
84 reports, newest first. Show all
Steering, Apr 6, 2005
CONSUMER COMPLAINED ABOUT ONGOING PROBLEMS WITH INTERMITTENT /MOMENTARY POWER STEERING LOSS WHILE DRIVING. THE POWER STEERING PUMP WAS REPLACED FOUR TIMES WITHIN 16,227 MILES. MECHANIC WAS UNABLE TO LOCATE THE PROBLEM. MANUFACTURER WAS NOT NOTIFIED AT THIS TIME.*AK
Steering, Suspension, Feb 15, 2005
CONSUMER STATED THAT THE BALL JOINT PROBLEM HAS DAMAGED ALL FOUR TIE RODS. THE FRONT END ALIGNMENT IS COMPLETELY OFF. ALSO, WAS TOLD BY THE DEALER THAT RACK AND PINION AND CONTROL ARM HAD TO BE REPLACED. CONSUMER IS INCLUDED IN THE RECALL 04V596000 CONCERNING LOWER BALL JOINT WEAR. *AK
Steering, Suspension, Jan 6, 2005
WHILE GETTING AN OIL CHANGE MECHANIC INFORMED THE CONSUMER THAT BOTH LOWER BALL JOINTS AND THE TIE ROD NEEDED TO BE REPLACED. *AK
Steering, Suspension, Power train, Air bags, Latches/locks/linkages, Dec 10, 2004
WINDING SOUND IN STEERING WHEN TUNING WHEEL,HORIBLE SOUND WHILE TURNING WHEELS AND BACKING UP,DOOR LOCKS ARE IN LOCKED POSITION (CAN'T OPEN TO GET OUT OF CAR AND LOUD SOUND GOING OFF WHEN DOOR LOCKS ARE SUPPOSED TO SELF LOCK AT 25 MPH)BOUGHT CAR IN 2001, AFTER 6 MO TOOK CAR TO DEARERSHIP TO REPORT PROBLEMS WHILE STILL UNDER WARRANTY AND THEY SAID NOTHING WAS WRONG. STILL HAVE PAPERWORK TO SHOW OF THE COMPLAINTS.I HAVE 3 SMALL GRANDCHILDREN I TAKE CARE OF AND TRANSPORT IN THE VEHICLE. HOPE YOU PEOPLE DO SOMETHING ABOUT THIS BEFORE SOMEONE DIES OR YOU WILL REALLY BE OUT OF POCKET. I HAVE LESS THAT 60,000 MILES ON SUV SO THIS CAN'T BE DUE TO WEAR AND TEAR. ( I MARKED OEM YES IF THAT PERTAINS TO ORIGINAL PARTS ON SUV). *AK
Steering, Suspension, Power train, Nov 9, 2004
AFTER TWO WEEKS OF PURCHASING OUR (2 YEARS OLD @ THAT TIME)DURANGO, AS WE WERE DRIVING WE HEARD A LOUD SCREACHING NOISE, WE FOUND A PIECE THAT APPEARANTLY BROKE OFF, IT HAD TO DO WITH THE BRAKES WE WERE TOLD. LATER OUR TRANSMISSION WASNT FUNCTIONING PROPERLY, IT NEEDED NEW SENSOR. WHEN STEERING IT SCREACHES (HAD PROBLEM RIGHT AFTER PURCHASING) AND ITS BEEN GETTING WORSE, WE TOOK IT TO DEALER AND THEY FLUSHED POWER STEERING FLUID AND WE ALSO HAD TO HAVE RIGHT BALL JOINT REPLACED AT THE SAME TIME. WHEN STEERING IT STILL SOUNDS BAD. WE HAD TO REPLACE THE BATTERY A YEAR AFTER PURCHASING ONE AT THE DEALERSHIP AND A MONTH AFTER THAT OUR TRANSMISSION WENT OUT. DEALER WANTED TO CHARGE $3700.00. WE TOOK IT SOMEWHERE ELSE, HOPE TO PICK UP TODAY FROM SHOP WILL BE PAYING $2570.00. *AK
Steering, Suspension, Power train, Nov 2, 2004
SINCE DAY ONE THIS VEHICLE HAS BEEN IN AND OUT OF DEALERSHIP, FROM TRANSMISSON PROBLEMS, STEERING , NOISES. I STOPPED BRINGING IN TRUCK AT 30,000 MILES WHEN MY WARRANTY EXPIRED, AND KNOW I JUST HAVE LIVE WITH IT.*AK
Steering, Oct 27, 2004
WHEN TURINING MY 2000 DODGE DURANGO I HEARD A POPING NOISE, MY MECHANIC TOLD ME ON 10/27/04 MY BALL JOINTS WERE BAD AND THAT THE WHOLE STERRING RACK NEEDED TO BE REPLACED. I CALLED THE LOCAL DEALER AND WAS TOLD IT IS NOT COVERED UNDER WARRANTY, I THEN CALLED DODGE THEY ADVISED THE SAME. I LOOKED ON THE INTERNET AND HAVE FOUND NUMEROUS COMPLAINTS TO CONSUMER AFFAIRS. THE REPAIR WILL COST $1200.00, THIS VEHICLE HAS ONLY 48,000 MILES. FROM WHAT I HAVE READ AND THE CBS NEWS REPORT IT SEEMS THAT DODGE SHOULD HAVE A RECALL FOR THIS PROBLEM BEFORE PEOPLE START GETTING KILLED.*AK
Steering, Oct 8, 2004
SEPTEMBER 12, I WENT TO BACK OUT OF A PARKING LOT AND THE TIE ROD END CAME UNHOOKED FROM THE RACK AND PINION STEERING. THE THREADS ON THE BOLTS WERE STRIPPED OUT. WHEN THE REPAIR SHOP WENT TO LOOSEN THE OTHER TIE ROD IT DISINTEGRATED. THEY COMMENTED THAT WE WERE REAL LUCKY IT HAD COME APART. THEY ALSO INDICATED THAT THE VEHICLE DIDN'T HAVE ENOUGH MILE TO WARRANT THE NEEDED REPAIRS. *NM
Steering, Suspension, Jul 30, 2004
2000 DODGE DURANGO 2 WHEEL DRIVE. I BOUGHT THE VEHICLE NEW. CURRENTLY HAS 39,000 MILES ON IT. AVE HAD TO REPLACE BOTH UPPER BALL JOINTS ON THE VEHICLE ALREADY (APPROXIMATELY 23,000 MILES WERE ON THE VEHICLE AT THE TIME). NOW, I AM TOLD, I HAVE TO REPLACE THE RIGHT UPPER AGAIN. I ALSO HAVE TO REPLACE THE RIGHT INNER TIE-ROD, AND THE RACK & PINION BUSHINGS. I HAVE HAD CONSTANT FRONT TIRE WEAR PROBLEMS SINCE THE CAR WAS NEW. I AM ON MY THIRD SET OF TIRES FOR THE FRONT END.*AK
Steering, Engine and engine cooling, Jul 20, 2004
VEHICLE HAS 73,000 MILES AND POWER STEERING PUMP SHAFT SLOWLY WORKED LOOSE CAUSING PUNCTURE INTO PLASTIC COOLING TANK/SHROUD. PUNCTURE APPEARS TO BE FROM CONTACT WITH SHAFT AND HAS ABOUT A NICKEL SIZE HOLE IN PLASTIC TANK. CAUSED VEHICLE TO OVER HEAT AND LOSS OF COOLANT. ALARM INDICATION FAILED TO LIGHT ON INSTRUMENT CLUSTER. TAKING TO DEALER TO FURTHER INVESTIGATE THIS PROBLEM. *JB
Steering, Jul 18, 2004
UPON ARRIVING HOME FROM A FAMILY VACATION, TOTAL TRIP OF 200 MILES, AND TOWING AN EIGHTEEN FOOT TRAILER, WE SUDDENLY LOST ALL POWER STEERING ABILITY ON OUR 2000 DODGE DURANGO. THAT WAS A VERY SCARY EXPERIENCE. IT IS ALSO A VERY PREMATURE PART FAILURE DUE TO THE FACT THAT OUR DURANGO HAS ONLY 50,000 MILES ON IT. WE ARE CURRENTLY AWAITING THE FULL REPLACEMENT OF THE POWER STEERING PUMP DUE TO THE FACT THAT THE POWER STEERING PUMP SHAFT INSIDE THE PUMP SUDDENLY AND UNEXPLAINABLY BROKE. I AM REALLY GLAD THAT THIS DID NOT OCCUR DURING OUR TRAVEL ON THE MAJOR HIGHWAYS WE HAD TO TAKE ON OUR WAY HOME, ESPECIALLY SINCE WE HAD OUR FOUR YEAR OLD GRANDSON IN THE VEHICLE WITH US.
Steering, Suspension, Jul 15, 2004
WHILE DRIVING, THE CONSUMER HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND TR MECHANIC DETERMINED THAT BOTH UPPER BALL JOINTS FAILED. *AK THERE WAS NO WARNING. THE UPPER BALL JOINT SEPARATED UNDER NORMAL CONDITIONS. THERE WAS DAMAGE IN THE LEFT FRONT SUSPENSION, STEERING GEAR, CONTROL ARM, AND THE AXLE SHAFT WERE ALL REPLACED. *SC *JB
Steering, Engine and engine cooling, Jul 6, 2004
THE TWO OCCURRENCES INVOLVED PREMATURE DETERIORATION OF VARIOUS DEVICES AND COMPONENTS. AT APPROXIMATELY 37,000 MILES (AFTER WARRANTY EXPIRED), THE DEVICE THAT CONTROLS THE CHECK ENGINE OPERATIONS HAD TO BE REPLACED. MOST RECENTLY, AT 40,000 MILES, THE POWER STEERING PUMP AND LINES HAD TO BE REPLACED. IT WAS BROUGHT TO MY ATTENTION THAT THE PREMATURE CORROSION OF THE LINES CAUSED THE PUMP DAMAGE. *NM
Steering, May 7, 2004
ON MAY 1, 2004 I WENT TO A MIDAS SHOP IN THE CINCINNATI, OHIO AREA DUE TO A BAD LEFT PULL ON THE FRONT OF MY DURANGO. THE VEHICLE HAS APPROXIMATELY 69,500 MILES. MY INTENTION WAS TO GET AN ALIGNMENT. THE TECHNICIAN NOTIFIED ME THAT MY RIGHT FRONT UPPER BALL JOINT WAS SHOT AND THE RIGHT INSIDE TIE ROD WAS SHOT. IN CALLING FOR THE REPAIR PARTS, THE TECHNICIAN NOTIFIED ME THAT THE PART WOULD HAVE TO COME FROM DODGE. I CHECKED WITH ANOTHER MECHANIC THAT I USE AND THE PROBLEMS WERE VERIFIED. THIS MECHANIC CONTACTED A LOCAL DODGE DEALER AND WAS TOLD THAT THE WHOLE FRONT RACK WOULD HAVE TO BE REPLACED. THE ESTIMATED COST WAS $500 IN MATERIALS. I EXPECT EXPENSIVE LABOR CHARGES TO BE NECESSARY DUE TO THE REQUIRED TIME TO REPLACE THIS SYSTEM. THIS IS A FINANCIAL BURDEN AND HAS CAUSED ME TO WAIT TO GET THE NECESSARY REPAIR. BASED ON THE INFORMATION IN ODI #10061274 AND EA03023, I AM CONCERNED ABOUT THE EFFECT ON MY VEHICLE AND FUTURE SAFETY CONCERNS. THE MECHANIC IS CURRENTLY SEARCHING FOR THE PART. ALSO, SINCE IT IS WORTHLESS TO GET AN ALIGNMENT WITH THESE PARTS BAD, I AM WEARING OUT EXPENSIVE TIRES WAITING FOR THIS REPAIR.*AK
Steering, Service brakes, Hydraulic, Apr 1, 2004
I HAVE TWO: 1: BRAKE ROTORS ARE ONCE AGAIN OUT OF ROUND/WARPED SUV HAS 37,000MILES ON IT, USED MOSTLY ON WEEKENDS. PADS HAVE OVER 90 PERCENT LEFT. FIRST ROTORS WERE CHANGED AT 20,000 MILES (ABOUT 1-2 YEARS AGO) PADS THEN WERE STILL 80 PERCENT LEFT. MY OTHER CAR , DRIVEN JUST AS MUCH, DOES NOT HAVE THIS PROBLEM. 2- POWER STEERING IS NON-EXISTANT WHEN TEMP IS UNDER 32 DEGREES. AFTER YOU LET THE CAR WARM UP ABOUT 1 MIN., IT STARTS TO WORK.*AK
Steering, Suspension, Apr 1, 2004
WHEN MAKING A LEFT OR RIGHT TURNS, THERE WOULD BE A LOUD POPPING NOISE COMING FROM THE STEERING WHEEL. *AK *SC *JB
Steering, Suspension, Mar 9, 2004
WHILE CONSUMER WAS TRAVELING 60-65 MPH WHEEL SHOOK VIOLENTLY. CONSUMER WAS CLOSE TO THE RIGHT SIDE OF THE ROAD, AND WHEN HE CAME UPON AN EXIT HE TOOK IT AND PULLED TO THE SIDE. WHEN HE GOT OUT AND LOOKED AT WHEEL IT HAD TURNED TOE-IN. CONSUMER IMMEDIATELY CALLED DEALER, AND HAD THE VEHICLE TOWED. VEHICLE WAS REPAIRED AT COST OF $2100.00. THERE WAS NO MENTION OF A RECALL OR INVESTIGATION. DEALER REPLACED THE WHEEL BEARINGS, TIE RODS, STEERING COLUMN, AND THE STEERING RACK. ALL THOSE PARTS HAD TO BE REPLACED BECAUSE OF BALL JOINT FAILURE, AND THE WHEEL COMING ALMOST OFF VEHICLE.*AK
Steering, Electrical system, Visibility, Air bags, Equipment, Mar 7, 2004
1) REPLACED RACK & PINION @ 41K MILES 2) PASSENGER WINDOW HAS BEEN REPAIRED 4 TIMES AT DEALER AND IS WORKING MORE POORLY THAN EVER BEFORE 3) TWO BATTERIES REPLACED IN FIRST 2 YEARS-I'M ON MY THIRD NOW 4) SUV TOWED DUE TO AIR BAG LIGHT. *JB
Steering, Mar 4, 2004
WHILE DRIVING THERE WAS SEVERE VIBRATION IN THE FRONT END OF THE VEHICLE, DEALERSHIP HAS INSPECTED SEVERAL TIMES AND STATED NOTHING WRONG WITH THE VEHICLE.
Steering, Mar 4, 2004, crash
DISCOVERED INFORMATION ABOUT DEFECT ON THE 2000 DURRANGO FROM THE MEDIA THIS MORNING 3/4/2004 CLOSE FRIEND CONSIDERED FAMILY WAS KILLED IN A HEAD ON COLLISION ON HIGHWAY 156 IN MAY OF 2002. ENTIRE FAMILY STILL TO DAY WAS WONDERING WHAT HAPPENED TO MAKE HIS VEHICLE GO INTO ANOTHER LANE WHICH CAUSE THE CRASH AT 3:00PM. AUTOPSY REPORT NO DRUGS, NO ALCOHOL, NO PHYSICAL EVIDENCE OF A HEART ATTACK OR STROCK. IT'S BEEN BOTHERING US FROM THAT DAY AS TO WHAT HAPPENED. ON THE PICTURE OF THE VEHICLE FRONT PAGE OF THE HOLLISTER PAPER THE DURRANGO HE WAS DRIVING IT'S CLEAR AS DAY THAT THE WHEEL ON THE DRIVER SIDE IS BENT AND COULD HAVE SNAP CAUSING THE FATAL HEAD ON ACCIDENT THAT NOT ONLY KILLED LEONARDO MARQUEZ UPON IMPACT BUT ALSO KILLED THE WOMEN DRIVER OF THE OTHER VEHICLE UPON IMPACT. THE ARTICLE IS ON THE FRONT PAGE OF THE FREE LANCE LOCAL PAPER HOLLISTER CALIFORNIA TUEDAY MAY 14TH 2002 VOL 129 ISSUE 149. THIS STEERING DEFECT INFORMATION WAS NEVER KNOWN BY MYSELF OR THE FAMILY UNTIL DISCOVERED ON KPIX CHANNEL 5 NEWS 3/4/2004 WHICH LEAD ME TO THIS WEB SITE. *AK
Steering, Suspension, Mar 3, 2004
MECHANIC DETERMINED THAT UPPER BALL JOINTS WORE OUT PREMATURELY. ALSO, WHEEL BEARINGS AND THE INNER/OUTER TIE RODS NEEDED TO BE REPLACED. *AK
Steering, Jan 1, 2004
2000 DODGE DURANGO (41K MILES) STEERING WHEEL LOCKS WHILE DRIVING, BRAKE, AND ELECTRICAL SYSTEM FAILURES. DEALERSHIP HAS OFFERED TO BUY BACK THE CAR FOR $14K. THE CAR WAS BOUGHT 6 MONTHS AGO WITH 32K MILES FOR $23K PLUS A TRADE IN PAYOFF AMOUNT FOR A 2003 TOYOTA RAV4, WHICH IS IN ADDITION TO THE DURANGO PURCHASE PRICE. THE OFFERED AMOUNT IS NOT SUFFICIENT TO REPLACE THE DEFECTIVE CAR WITH A NEW OR USED CAR OF COMPARABLE SIZE/FUNCTIONALITY. THE DEALERSHIP EXPECTS US TO TAKE A LOSS OF $9K IN ADDITION TO PURCHASING ANOTHER CAR.*AK
Steering, Dec 24, 2003
I OWN A 2000 DURANGO AND HAVE BEEN ADVISED BY MU MECHANIC THAT THE UPPER CONTROL ARMS ARE DANGEROUSLY WORN AND REQUIRE REPLACEMENT. I AM PREPARING TO CONTACT DODGE TO GET PARTS PRICING. IF THIS BECOMES A RECALL HOW DO I PROTECT MY RIGHTS TO BE FULLY REIMBURSED> ALSO, IS THERE ANY BENEFIT TO NHSTA TO SEE THIS VEHICLE PRIOR TO REPAIR?*AK
Steering, Suspension, Dec 22, 2003, crash
DRIVER'S SIDE UPPER BALL JOINT AND THE STEERING SECTOR BROKE. AS A RESULT, CONSUMER LOST CONTROL OF THE VEHICLE. IT THEN JUMPED A CURB AND WENT INTO A DITCH. THIS OCCURRED WHILE THE CONSUMER WAS REVERSING OUT OF THE DRIVEWAY. DEALERSHIP REPLACED BOTH BROKEN PARTS. *AK EA03-023
Steering, Suspension, Dec 10, 2003
THE LOWER AND UPPER BALL JOINTS AS WELL AS THE ENTIRE RACK AND PINION NEED TO BE REPLACED. *AK *NM